Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1. Got my internet discontinued, in beginning of march'17 ( for reason of superfluous billing) against phone number [protected].
2. In bill number[protected] Dated 7.4.2017, superfluous charge has been levied for HUNGAMA MUSIC, GAMES & Movies, which are net-based activities.
3. I had requested earlier too to STOP HUNGAMA Services, but BSNL Office Ranchi did not respond.
It can be varified that WITHOUT USE I HAD TO PAY CHARGES FOR SEVERAL MONTHS.
I request to rectify the said bill and resend the bill after waiving off HUNGAMA CHARGES IN THE BILL.
Regards
Rajiv lochan
Mail id-lochanrajiv.[protected]@gmail.com83400

I want to disconnect my land-line connection[protected] in the name of Mahesh Chandra Mathur, Topdara Ajmer.
I am no longer using this number and want it to be disconnected immediately.
It is not being used much by me since 10 years.

BSNL ID : [protected]
For any further queries, please contact :
Mahesh Chandra Mathur
+91-[protected]
or[protected]
or email at : [protected]@gmail.com

I want to deactivate bsnl hungma plan. one day a person called me and asked about my mail id and mob no. after that when the bill came i found excess 500/-charged extra excluding my plan.when i enquiry they said u have been activated bsnl hungama plan. this is very bad. i don't want to continue this bsnl hungama plan. pls stop such type of problem.
thanks

I have order Nike shoes of 8 no. of orange color from 11 march 2017, And they have send me the shoes of duplicate Adidas company and in low quality, i pay 1100 for that shoes and when i open the its color is blue and yellow my product details is-

Product Name: Stylish Sports Running Shoes
Order# - BKS8423
TRACKING # - PGNC[protected]
ORDER DATE - 18TH MARCH, 2017.
CONTACT# - [protected]
COMPLAINT # - IPN[protected]
AMOUNT PAID THROUGH DEBIT CARD TO THE EXECUTIVE DIRECTLY
Product Price: 1099

i want my money back and they can take their shoes with them because they are not in my use . ...

I am a new subscriber to BSNL's FTTH landline broadband service in Coimbatore, TamilNadu, India.

I have just received the first bill from BSNL online and the following problems have to be corrected :

1) My name as per PAN card is Amrith(surname), Jairam (first name). But first bill from BSNL shows my name as Amrith Jayaram. I want to get it corrected to Jairam Amrith .

My billing address is incorrect/incomplete. Flat number is wrong. It should be D-409, instead of D-309. Also, the name of the locality, Dhaliyur, is missing. The full correct address is:
Jairam Amrith
15 Ananya Gardens/D-409, Kulathupalayam Road, Nana Nani Homes Phase 3, Dhaliyur, Thondamuthur PO, Coimbatore, TN 641109.:

Dear bsnl team,

I appreciate your quick action on telephonic complete but i am not happy with this network, because dmart store is in basement of triton mall and total dmart staff is approx 150 peoples and 5k to 6k customers also comes on daily basis in dmart.

So you can guess how many people use bsnl network, and i do not want any loss of bsnl because i am big fan of bsnl (Total 13 bsnl connection in my family).

So i humble request to you team bsnl, pls provide 3g network in triton mall (-1, -2, -3 basement) (Dmart is in -1) i'm facing a big problem from 1st april with bsnl network in dmart, pls resolve my problem, otherwise i have make changes to both of my numbers with another company.

I also sent an email on [protected]@bsnl.co.in, [protected]@bsnl.co.in and [protected]@bsnl.co.in but still not responded, pls close my issue and improve bsnl service.

You can visit in triton mall before any of changes.

Thanks & regards
Hansraj meena

Address : -1 basement dmart india ltd, triton mall, jhotwara road, chomu pulia jaipur rajasthan

Dear Sir,

Yesterday I have recharged an amount of Rs.100/ - thro Canara bank to recharge my BSNL mobile no.[protected].

In this regard an SMS has been received as " Canara bank ac no.xxxxxxx740 is debited for Rs.100 on 09/04/2017 and a/c of ATOM TECH LTD has been credited (IMPS ref.no.[protected] for top up tp mobile. But till now its not recharged .

Hence I request that to look up this matter and if not possible return the amount to my bank account.

Dear sir,

Our landline (NO.[protected] was having problem from last 6 month.After every 15-20 day, we have to complaint in BSNL office, Sangli because of bad connection or landline problem, but the problem is not solved till date.

We have One INDIA plan so, we pay near about 300 RS/month but due to this problem we could not use that plan due to this problem.

So, We request to you please take proper action.

I had a landline no[protected] which I used for so many years. I was living in Meerut and planned to shift to Bangalore in the month of September, 2016. I surrendered my above phone on 26/08/2016 against application receipt no [protected] after clearing the final bill and all other formalities. I was told that the refund amount will be sent to you within one month at your Bangalore Address given in the application. 8 month passed I have not heard anything from bsnl.

I, Moghul Ismail, from Visakhapatnam, Andhra Pradesh is a customer of BSNL with landline no:[protected](STD code:891, Landline no:2504233). Few months back, some customer service person called me up for advertising hungama services, she stated its free of cost, took my email ID and automatically activated it without my consent.
While taking my email ID, they sent me a email and temporary password to my mail which I never opened
Now after 3 months, a got slashed with Rs.1419.68/- charges for hungama related services.
In this regard, I kindly request you to for necessary action & refund

Dear sir/madam

I m Atul Shrivastava, having the BSNL LANDLINE connection in my office having the landline phone number as [protected].
But, in the telephone bill, my name is Atul shrivastava .

i need the change billing name on bsnl bill
So, i want the changes in my name from Atul shrivastava to MPCG DIGITEL SYSTEM PRIVATE LIMITED.

so, plzzz help me in sorting out these problems... i will be waiting for ur help in the form of solution for my problems...

THANKS
Atul Shrivastava
[protected]
[protected]

Hello,
I am a user of bsnl broadband and my landline number is[protected]. I have been facing the problem regarding the bsnl Hungama subscription past several months. It has been auto-activated and every month I am losing money on this activation. I have also complained to the local bsnl authority but they have not taken any action on this and it is very unconventional. I have tried every possible way through the local authority to deactivate this but they are not responding for this matter. It is very sad that our government facility is in such sad condition and not providing the facility and help with the complaints. This BSNL Hungama is a total scam and looting our money.
I kindly request you to see through this matter and help me regarding the deactivation of Hungama pack. Also kindly take the required step so that any broadband consumer like me will not face any problem further. I still have faith in our system to help me regarding this Hungama pack scam. Hoping for an affirmative reply and a quick action.

Regards

I am using bsnl land line under no[protected] standing in the name of rajiv kumar sinha. hungama services is activated in my phone, please arrange to deactivate the same. rs 238.07 is being added in the bill for the month of mar 2017.

Since i did not opt for any hungama services kindly arrange to cancel the amount of rs 238.07 from the bill so as to pay the balance amount before the due date of 25.04.2017.

Kindly taken care of my request for reduction of the amount for payment of the dues in time.

Thanking you
Rajiv kumar sinha
[protected]

Sorry to say sir/Madam, But your BSNL network is the worst network ever...
Totally Dissatisfied...

Due to the following points :-

The network doesn't remain static, I always have to restart the modem because neither it upload or download anything.

The company claim a speed of 2 Mbps speed but i never feel the speed of 2 Mbps ever.

Whenever my exams are running the Broadband internet Always works like 2G speed...

I dont know why but I always have to pay more amount of bill then actual amount .

I think its duty of company to resolve all the problem of customer client, And as i am using BSNL since 11 years but this all issues are never resolved ever .

Dear Sir,
I have submitted the application for refund of security deposit on 23 April 2015 in Kashipur Exchange office. The last bill for amount Rs.1060 was paid off on 09 April 2015 and on the same day a letter for disconnect the phone No. 270757 was submitted in Kashipur Exchange. However so far no refund is received. On enquiry from Kashipur Exchange, the official gave me a phone No. Of Haldwani to enquire from that No.[protected] which is always either is busy or nobody bother to attend it.
So you are kindly requested to look into the matter and advice your concern office to remit back my money.
Hoping for early action,

Thanks
Shakuntla Rawat
Durga Colony, Girital Road Kashipur
Mob. [protected]

Hangama services has been created without my demand. Huge amout of feb month billing such as _ charges for music on demand _hangama -... Rs 170
Charges for movies on demand _ hangama... Rs 170
Charges for games on demand _ hangama... Rs 70
Portal paymet - rs-5.44
Total payment —
Rs 404.56
Same type of billing charged from the month of nov.2016. Hence total amount will be rs 404.56x5= rs 2022.8. Requested for refind pl. Thanks

I didn't had data pack activated on my BSNL Mobile number. I used the internet for 5-8 minutes, and it costed my 104 Rs. and 33 MB of data, which is impossible to be used in such short time. I called the BSNL customer care, but I am not happy with the response I received.

Date : 02-April-2017

Desirable Resolution : I want Rs. 104 to be credited back to my BSNL account.

Sir,
my mob.no.[protected] of odisha circle.I receive sms
1) from no. 5711102 on 27/02/2017 that `you are charged Rs.49/- for renew of service video49 of validity 17 days.For De-subscribe send SMS to 155223.
2) on 27/02/2017 I received SMS that `currently you don1t have active services`
3) on 15/03/2017 I received SMS that service video49 will be renewed on16/03/2017, if you don`t want to continue, send STOP to 155223.I send stop sms.
4) On 15/03/2017 I received sms from 57171 that `currently you don`t have active services.
5) on 27/03/2017 I received from 5711102 that `you are charged Rs.49/- for service video49 of renewal date 16/03/2017.For de-subscribe send sms STOP to 155223. I send sms Stop to 155223 and a apt repkly received that `please type 1 for videp[protected] or type 0 for all and send sms to 57171 or 155223 for de-subscried. I send the sms.

6) I received sms on27/03/2017 that ` your service video49 is desubscribed successfilly.Thank you for using service.

What this service is and why they are charging from my pre-paid mobile balance? I have never subscribe to service video49. PLEASE DO ARRANGE TO STOP THIS SMS HENCEFORTH TO SUCH UNDESIRED ATTACKS.
yOURS,
THAKUR NAYAK,
PENJISAHI, PO; PHULBANI: DIST :KANDHAMAL, ODISHA-762001,

I have surrendered my landline no.[protected]. The application was duly appropriated in the bsnl module at the dist. Telecom, bellary where it was endorsed as o/s bill - nil, bb dep. Rs.625/, s/d rs.500/- and the hand set was also deposited under acknowledgement as - received telephone instrument in good condition on 29/11/2016 by the jto, rsu, cantt., bellary. It was told that i will receive the deposit amount directly to my bank account, the details of which i had enclosed with the enclosed. Till date i have not received the refund. Where has the deposit amount gone? where shall i approach for refund, as i was told that it is not in the hands of bellary dist. Telecom, but it is with the bangalore telecom.
So can anybody look into the matter?

Sir my name is mythili i am living in tamilnadu my number is [protected] 2week before i recharge with the amount 50 rupees the bsnl had taken the amount 49 rupees for full song pack i didn't gave yes to the plan afterwards i call bsnl customer care to cancel the Plan but they didn't accept the complian now i recharge for 160 full talk time pack. Now also they activate the fullsong plan pack 49 rupees my main balance has gone without talking to anyone. Iam belong to poor family . so Please i request you to take action on bsnl and give Justice for me

Yours truly,
Mythili.u