Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Ref – 1.My letter dt. 19.01.2017
2. My letter dt. 09.03.2017
Applicant – Ramrao Konduji Jumle, Telephone Number[protected]
Dear Sir,
Kindly refer my letters under reference.
I have also raised my complaint online on BSNL website.on dt. 09.03.2017 In response to there was a phone from your official saying to submit an application for processing to reduce the bill. Accordingly I Had submitted an application...

I have been a customer of BSNL for more than 10 years from 2004 onwards and in March 2016 without my knowledge my account was closed
In March 2015 when I asked my phone to be shifted to another location I was told that it was not feasible to shift it as there are no provision to provide additional phones in that location. As my application was in pending status and I was told that once there would be at least 1 phone feasibility,...

My landline phone[protected] is not working for the two weeks. I have booked the complaint through webportal. My problem is not yet solved. I am directly complaint the fault to JE, area line man and his assistant. No response from their end. I am frustrated with BSNL service.

Is any one is available in BSNL top level autority to solve my faulty. MY CONTACT number [protected]

G.M.Balamurugan...

Hai.,

Recently i have been receiving extra charges on my broadband bills with plan 675. The additional amount of rs.500/- one time charge higher speed for 20gb. What is this one time charge why i've to pay this much amount for 20days? Please clear it to me..
Please deactivate my account from one time charges plan and refund my extra charges rs.500/- back.

Phone no:[protected]

Thank you......

To
The officer in charge
B S N L.
Rajnandgaon(CG)
Sir
I want to disconnect my BSNL phone along with the broadband connection.
My BSNL phone No is[protected]
Account No is [protected].
Consumer ID IS [protected]
Please do favour by disconnecting the phone and returning my deposit money.
Thanking you.

(DR.P.DEVADAS). Date 16/03/2017
LAL BAGH
QR.NO-L-5HOUSING...

I have not received refund of my security deposit amount upon surrender of my land line telephone no.[protected] on 12/07/2016 .
landline telephone no[protected] was surrendered at Telephone Exchange, Sirpurkaghaznagar, Dist
Adilabad, Telengana on[protected]
it is more than 8 months but so far i have not received my refund amount.
from
D.T.CHOUDHARI
KAGHAZNAGAR
DIST. ADILABAD
CELL...

Dear Sir,
My mobile phone number is [protected]. I am daily getting 3 to 4 unwanted SMS to download songs or ring tones. I am not interested in these kind of offers. But at the same time I want to get another messages.
Message is like BZ-650500 Watch sunny Leone something .so i will really appreciate if you will help me to get rid of this problem
Kind regards
Sunil Punjare...

I have lost my mobile phone which has the BSNL Prepaid connection SIM Card No.[protected]. Hence I request you to Kindly deactivate the sim card to avoid misuse of my mobile number.The deactivation information may be intimate to my another mobile no. [protected] at an early date.The written complaint also may be submit to BSNL office at Kakinada, Andhra pradesh in due course.
In this connection, the above my request may be consider...

Dear Sir
Refer to the above land line number normal billing will be around Rs 250-Rs 450 where as this month Feb billing was Rs 810/- as per SMS received from your office. I request you to check on the same and revert back please. We were out of station for a week and the usage of land line is very less. As we have 3 mobile phones in use. Your earlier action is well appreciated.
Thanks and Regards
Viswanathan
[protected]...

Hi,

I am a BSNL customer and recharged mobile with some STVs and the offers are not working due to blackout day. I requested them to extend my STV validity to one more day as we are loosing one day STV offers. But BSNL customer care said they would not extend and take any complaints on this regard.

Could some help me in resolving the issue with BSNL....

Monthly bill is increased as hungama movies -humov, hungama music on demand and hungama games on demand are included in the bill by force.My telephone no is [protected].i request you to deactivate my hungama bsnl plan as early as possible, otherwise i will be forced to surrender my bsnl landline.every month the lanline bill is increased by few hundred rupees which i never use or subscribe....

Chat conversation start
10:12
BSNL has been blocking porting OUT of numbers from BSNL to other operators. This is the second time I have got a porting code and applied to port out from BSNL to Airtel.
I applied for porting OUT my BSNL number [protected] to Airtel on the 7th of March 2017. The Porting code received by me is BT224396. Airtel passed on my porting request to BSNL on the 8th of March. On the 9th of March I...

Dear Sir, I have a BSNL Number [protected] of Madhya Pradesh Recently I have done ported UP BSNL TO MP BSNL But First Recharge Not Happening. i have visited in Bsnl office T.T. Nagar CSC But BSNL Employee ignore me Problem . Also call Customer care but Problem Not Resolve please Check and Take Hard Action against BSNL CSC T.T. Nagar New Market office...

BSNL Prepaid SIM — no network on roaming.
i have bsnl sim of Tamilnadu
from last 2 months i am on roaming,
but since last 3 days i am not getting any coverage in my mobile..hence i have become disconnected from the world.
it may be possible that the switching center has denied acess me for roaming..
so please kindly resolve this.
my number is [protected]...

Hi Consumer service,

I called 1500 customer service to get disconnect my landline.
but they says you must reach office.

why we need to go and give complaint at office.

they says everything online, digitalization, online payments.
then why customer service required???

And even,

I was Taken Landline number thru just sending sms.
then why they...

I have been your loyal customer for a couple of decades

I have given an application on 27th feb 2017 to stop the broadband facility for sometime and to change my telephone plan to one india.

I have been told that the staff have been instructed not entertain the customers for stopping broadband connection till the end of march 2017. Hence my application kept pending.

I request you to give necessary...

Sir,
Prepaid GSM ([protected]) under Kerala Circle is registered on my name and its payment portal is registered with my email. So please provide me the call history of above BSNL GSM for the duration of 01/03/2017 to 11/03/2017.
So sent the call details to my email (km.[protected]@gmail.com) secretly without inquiring to above number because it is using by others...

BSNL hungama called me and provided false information so that i would press the 1 and # on my land phone. The said they are from bsnl simply to verify press those...nos!..i have received mails that i will be charged. i have called them 10 times i the custiomer no and they cut the phone in the middle of the conversation. I want to unsubscribe it the earliest please help me. They are not allowing me and im afraid i will be charged extra. please...

Hi, I live at the below address. BSNL Signal is so bad there that whenever call comes in or made, the other person can not hear us at all. Can't find a proper place even outside the house where we could get a proper signal and talk comfortably. It would be very helpful if you look into the issue soon.

Address: Govind Hegde
# 84, Adeguli ( 1 Km from Kalave School)
Po: Kalave Ta: Sirsi - 581402
Uttar Kannada...

I have taken a new connection in January, and as my ID and Address proof I submitted my passport. I mentioned my address correctly as on passport, But the BSNL employee from Dehradun GPO Branch put it completely wrong and i am not receiving my bills. In last of February i went there and said to change my address, but still the address is same and i am not receiving my bill again on my address...