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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 240

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S
Shraddha Ranbhare
from Mumbai, Maharashtra
Mar 26, 2017
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Address: Thane, Maharashtra, 421201
Website: www.consumercomplaints.in/new_complaint

Hi,
I have done recharge on 25 th March of rupees 135 on a number [protected], by using freecharge app.
I received confirmation message from operator with reference id Recharge successful! Operator ref:[protected] at 5.59 PM.
But didn't receive benefits of that recharge. I am not able to call, even after doing that recharge. Please fix this problem ASAP.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
name: MS Vijayakumar
Please deactivate all hungama services which are billed by you again and again in which of the services I am not interested as soon as possible and stop billing for it please
On[protected], I have cancelled my landline connection and deposited my landline with BSNL office and Received acknowledge for same, All requested for early refund of my deposit.But so far deposit not refunded.My landline no is [protected].
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    Dr agnes
    from Erode, Tamil Nadu
    Mar 26, 2017
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    Address: Chennai, Tamil Nadu, 600082

    Dear sir,

    My account no is [protected], customer i'd is [protected], in my postal address there is some corrections need. The wright address is as under:-

    Dr agnes and prameela
    Door no 43/33 ground floor
    Swarnalayam apartment
    Gandhimathi street.
    Vertinagr extension
    Chennai 600082.

    Can you made the correction in my postal address.

    Thank you very much

    With regards

    Dr agnes and prameela.
    26/3/17=
    .
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Mar 20, 2017
    Kolipakam Devendra's response
    Mobile lost with sim
    Mar 23, 2017
    Jasraj Singh Rajawat's response
    The above telephone is dead from last ten days and complaint no [protected] assigned to bhag chand kumawat. I am contracting him daily but he is not responding.
    [protected].
    Mar 23, 2017
    Jasraj Singh Rajawat's response
    The above telephone is dead from last ten days and complaint no [protected] assigned to bhag chand kumawat. I am contracting him daily but he is not responding.
    [protected]
    I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected].

    I Just Don't Understand, How Many Time To I Have To Keep On Deactivate The BSNL Hungama Plan.
    Hi Sir/mam,

    My Number-[protected] got deactivated.But still i am getting the incoming calls. If i try to recharge its not working.can u please reactivate.

    Thanks In Advance
    Yesterday i was running my internet and suddenly it stopped i wondered what happened and ur customer care was unable to help me plz help me my landline no. Is 2664137 and contact no. Is [protected]
    Nitin suri
    I'm lost mobile Redmi 3s yesterday with bsnl Sim [protected].pl stop further activation. Andrew issue new Sim card on my name Devendranath
    The above telephone is dead from last ten days and complaint no [protected] assigned to bhag chand kumawat. I am contracting him daily but he is not responding.
    [protected] I want to deactivate the (1) Movie on demand (2) Games on demand & (3) Songs on demand immediately from my landline no[protected]
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      N
      naushadnehal
      from Jamshedpur, Jharkhand
      Mar 25, 2017
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      Address: 831005
      Website: www.bsnl.co.in

      I have never opted for hangama how this plan is connected in my plan. Please immediately deactivate the hangama from my broadband plan, and also previous charges which was included in my bsnl monthly bill, that amount compensate in my next coming bsnl bill or return back. My bsnl mobile nos. Is [protected], account nos.- [protected], my plan name is bb home combo uld 675, but without consulting me one extra plan name - hangama added in my account and monthly 410 rupees added in my bill.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Hello sir my name is amrit and my bsnlno. [protected] .
      Internet speed in my area in none and I will Many time call customer care but my problem is not sloved and please slove my internet related problem
      Thanks you
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        V
        vignesh bugga
        from Tanuku, Andhra Pradesh
        Mar 25, 2017
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        Address: West Godavari, Andhra Pradesh, 53447
        Website: [email protected]

        Sir,
        kindly send the details of call history list of all incoming & outgoing calls including sms of my bsnl prepaid sim no:[protected]: from 25.03.10 to till date, where as iam working in malaysia i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
        thanks
        ahmed
        my email :[protected]@gmail.com
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          K
          KAnupam
          from Patna, Bihar
          Mar 24, 2017
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          Address: Patna, Bihar, 800011
          Website: BSNL

          I lost my phone in the local train from Arrah at around 8:00 PM today when i was returning from my office SBI arrah branch. Someone probably stole it
          The phone was golden cover samsung galaxy j5 with golden coloured flipcover in it with a BSNL Sim inside numbered : [protected]
          The phone is bought with the name Anupam
          i will submit the required documents in the nearest BSNL office next working day
          I request you to deactivate the no. as it can be misused.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            M
            Mansoor.Shaik
            from Devarkonda, Telangana
            Mar 24, 2017
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            Address: YSR, Andhra Pradesh, 516360

            My self:
            Shaik. Mansoor basha
            Dob:[protected]
            Contact no to be blocked:[protected]
            Aadhar no:[protected]
            As i lost my bsnl sim with a number [protected], i want to block it and again wanted to provide me a sim with the same number.
            So kindly do block thenumber and provide me a new sim with the same number at the earliest
            Thank you,
            Yours faithfully:
            Shaik. Mansoor basha
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              K
              Kumar Amrit Raj
              from Mumbai, Maharashtra
              Mar 23, 2017
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              Address: 700129
              Website: selfcare.bsnl.co.in

              Help me please[protected]
              is completely dead over past more than 15 days, have registered complaints online, have called customer service team several times. No help. Either i get an invalid number to call at or an invalid email id's to email to ?????? WHat is happening. Our Prime Minister talks about DIGITAL INDIA, as such I have registered my complaint online on the self care portal. Still to no avail I cannot run around with this. I hope with all legitimacy they would not charge me late fees as I AM NOT GOING TO PAY TILL MY ISSUE IS RESOLVED.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                M
                manjit789
                from Nagpur, Maharashtra
                Mar 23, 2017
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                Address: Nagpur, Maharashtra

                The said Landline No. is not working for many days. It is disheartening to point out that I have already submitted the complaint few days back but nobody has come to my house (to attend the complaint) so far. We are not able to understand as to why the complaint is not being attended by your official. You are requested to attend the complaint immediately.

                Ram Sagar Choudhary
                179, K.T. Nagar
                Katol Road
                Nagpur
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Mar 18, 2017
                Sitesh Adhikari's response
                It wont allow me to topup any amount. giving error.
                Mar 23, 2017
                Updated by manjit789
                It is disheartening to intimate to you that my Landline No.[protected] is not working for many days. I have already submitted a complaint in this regard few days back. It is a matter of sorrow that the complaint has not been attended till date. You are requested to attend the complaint immediately

                Ram Sagar Choudhary
                M No [protected]
                House No. 179
                K.T. Nagar
                Katol Road, Nagpur-440013
                My two landline number
                1.[protected]
                2.[protected]
                Name : alpha automation pvt. ltd.

                today morning i have done bill payment but my both landline not start.
                I were using BSNL CDMA for last few months. Now it got blocked . Please reactivate my SIM. Number is [protected]
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                  K
                  Kanthalu Mohanrao
                  from Kottapalli, Telangana
                  Mar 22, 2017
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                  Address: Krishna, Andhra Pradesh, 521175

                  My Name is K.K.Mohanrao
                  My Lane line no. [protected]

                  Today I have not able to connect data and filling error is coming. Your data speed is decline pl re charge. . My connection is unlimited how data is expiry. Also previously data also very slow in past 5 months . I have Somani times informed to near BSNL office jpt . Still not solved. Pl clear early as possible.
                  I awaiting your reply.

                  Regards
                  Mohanrao
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Mar 22, 2017
                  Updated by Kanthalu Mohanrao
                  My landline no is [protected]
                  My Name is K.K.Mohanrao
                  I have not received bill and so many times complained in jkp branch . Pl arrange to send the bill.

                  Regards
                  Mohanrao
                  I have took new connection[protected] I got fed-up calling for installation of my landline and when it started it automatically went dead now I came here to complaint since 4 days no one is here to assist 3 pm only all are @home care less govt department I want a call from the concerned team asap. My number is [protected] plz call asap
                  Someone continuously harrasing me from [protected] . Sending vulgar messages please block that number
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                    L P CHAUDHARY
                    from Kolkata, West Bengal
                    Mar 24, 2017
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                    Address: Kolkata, West Bengal, 700072

                    I was using BSNL ph no [protected] since a long time but due to severe fault I surrendered the phone and I have some outstanding with company on account of Security Deposit I want to Donate that amount if company paid me After my repeated reminders and repeated complain matter is pending
                    Security is due against ph no [protected] surrendered by me, .If possible allow interest also because if a Subscriber not paid in time BSNL charge extra.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      J
                      Josephsafilguda
                      from Hyderabad, Telangana
                      Mar 22, 2017
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                      Address: 500047
                      Website: BSNL

                      I have registered with bsnl portal and downloaded their app through which i made a payment of rs.1405 - as shown pending towards my landline bill. Receipt no. Fcdr[protected] was sent by them and the amount was deducted from my bank. At present bsnl is claiming that payment is still pending and they had disconnected my out going. My several visits to their office turned futile. This shows the poor knowledge & negligence of the staff controlling portal. Bsnl should correct their fault and reactivate my landline immediately. Joseph safilguda[protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Hi,

                      I have lost my mobile along with sim card, number [protected]. I tried with reaching out to to customer care no: [protected] but the customer care guy asked me to call after 5 or 6 hrs or call next day since their server is down.

                      Request you to please block my number

                      Thanks & regards
                      Ram Sukh Sharma
                      Please block my sim. My phone number is [protected]. I have lost my mobile and the sim is still active.
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                        A
                        Affan Amin
                        from Tezpur, Assam
                        Mar 21, 2017
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                        Address: Kamrup Metropolitan, Assam, 781003

                        Dear BSNL, Lately my Broadband connection has been giving me a lot of trouble, there is hradly any time when i can use the internet. Connection hardly stays for seconds and then i see no internet connection. this is very irritating and it happens everyday. i really wish this doesnt happen. my bsnl number is 2661322. please solve this problem soon. as we pay the bill every month but dont get satisfactory results. thank you
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        BSNL has not been improving signal quality in spite of repeated complaints. I have made various representations still they are not bothered to improve the same.
                        Hope the Ministry of Telecommunications takes a serious note on BSNL and improves the services at the earliest.
                        Dear Sir / Madam,

                        Our land line connections which we have 10 lines in BSNL and it is not working for the past two months.
                        Our company address below for your reference.
                        Bonfiglioli Transmission Pvt Ltd,
                        No. AC 7 - AC 11, Sidco Industrial Estate,
                        Thirumuddivakkam,
                        Chennai

                        Regards,
                        Prabu
                        [protected]
                        Please see attach complaint letter. My telephone was dead from 30.09.2016 to 21.03.2016 I paid the Bill for the same period. Company was not adjust my paid Bill for phone dead period.
                        One time charges of rupees 131.78 added on my bsnl broadband bill from hungama games, movies, music. i would like to unscribe it immediately.
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                          K
                          Kanyaluri
                          from Mumbai, Maharashtra
                          Mar 21, 2017
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                          Address: Chittoor, Andhra Pradesh, 517583

                          Sir,
                          On Feb 24th thru BSNL portal I recharged for 339 (337) debited in my account but its not debited again ... till now i waited for that amount . Can u please resolve my problem My number is "[protected]" .

                          I mailed thru help desk also the problem was not solved at least they didn't reply to my mail itself .

                          How long I must wait for my amount to be credit (337/-)

                          Thanks & Regards,
                          K. PREMKUMAR
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Sir, . My mobile no.is [protected]. I am unable to send SMS from my sim .I do not know my service centre number. Pls check it and correct it.
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                            Pawan Bharadwaj
                            from Lucknow, Uttar Pradesh
                            Mar 20, 2017
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                            Address: Ajmer, Rajasthan, 305001

                            My bsnl no. was holding around 450 rs. balance. As I was eager to activate latest 339 unlimited plan on my [protected] bsnl no. So I used *123# ussd menu to activate it. I do all properly but I was opt out with an error message 'nok' without sending me confirmation of 294 deduction for plan 339 activated. I tried again after topuped my balance to 470 plus. It was shocking for me that I was again deducted 294 rs. without confirming deduction and plan already activated message. Very shameful recharge system of BSNL.
                            I REALLY SHOCKED WITH THIS.
                            I WANT MY MONEY DEDUCTED TWICE 294X2=588 Rs.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Mar 13, 2017
                            fathima basheer's response
                            I didn't get service like catting and data usage on my number
                            I inserted sim as usual but the phone shows no service
                            Why I'm not getting the service???
                            How can I get the service back????
                            Mar 14, 2017
                            manjit789's response
                            Please attend the complaint immediately as my Landline No. [protected] not working for last 10 days
                            Kindly attend my Landline No [protected] which is not working for last 10 days. I have urgent jobs which I am not able to accomplish due to my Landline Phone not in a working condition

                            R.S. Choudhary
                            Alternative M. No. [protected]

                            House No 179, K.T. Nagar
                            Katol Road Nagpur-440013
                            My no doesn't provide network and as so I didn't get the service .
                            The phone shows ' no service' .
                            S vani w/o chockalingam pannal ayakkkaranpulam vedaraniyam 614707.my phone number [protected] bill amount very huge thoughthe little usage .plz correct and resend the new bill sir.
                            Without my consign bsnl activated super nasty JPS5S(53030).Please stop the pack and deposit the amount whatever recovered / charged from my account under this pack .
                            I have not received refund of my security deposit amount upon surrender of my land line telephone no.[protected] on 12/07/2016 .
                            landline telephone no[protected] was surrendered at Telephone Exchange, Sirpurkaghaznagar, Dist
                            Adilabad, Telengana on[protected]
                            Bsnl not informal me to March 13 all offers are closing so I lose my mony 50 rs so take action
                            Hungama service has been initiated on my number[protected] without my consent and charges for the same have been added in my bill. It is imperative that the amount that has been added to my bill be removed and the service shall be discontinued. Action in this regard would be appreciated.
                            Kindly provide the detailed bill of landline No.[protected] as it seems that the bill generated has shown excess amount
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                              M
                              mayurbakale
                              from Mumbai, Maharashtra
                              Mar 20, 2017
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                              Address: Thane, Maharashtra, 421301
                              Website: www.bsnl.co.in

                              The request for disconnection was made and accepted on[protected]. The disconnection should have been made in January as conveyed by BSNL. They have not disconnected the landline service till now in March and the service charge of Rs 272 is still deducted from our account as ECS monthly. After calling the helpdesk number [protected], they said that the disconnection cannot be made from their side on customer care phone number neither they have registered the complaint and asked to contact the exchange directly or visit the exchange. As the local exchange service providers dont pick up the phone and our residence has shifted to another city, we are not able to again ask for the disconnection. Please help to recover our money.Number-[protected] - 199496
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                H
                                H2e
                                from Port Blair, Andaman and Nicobar Islands
                                Mar 20, 2017
                                Resolved
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                                Resolved

                                Bill paid but receipt not issued

                                Address: Kolkata, West Bengal, 700075
                                Website: portal2.bsnl.in

                                Name: dr. Pritibikas haldar,
                                Phone no. [protected]
                                Bsnl account no. [protected]
                                Invoice no of concerned bill:[protected]

                                I have paid the above mentioned bill through bsnl portal using net banking through tech process gateway on 18th march, 2017 at 1347 hrs. Bsnl transaction id: fcdr[protected], net banking transaction id (Sbi) : igaazenmy4, an amount of rs. 1046 has been debited from my bank account but...
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                                praveen bhandary
                                from Gokak, Karnataka
                                Mar 20, 2017
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                                Address: Udupi, Karnataka, 576111
                                Website: karnataka.bsnl.co.in

                                Sir,

                                My name is praveen Kumar bhandary. I want my bsnl prepaid number call details from the date 10/02/2017 to 19/03/2017.
                                My bsnl prepaid number is[protected].
                                Here I'm attaching myself​ identify profs. Please send me the call details to my email.
                                Please sir.

                                Thank you sir
                                Your faithfully,
                                Praveen Kumar bhandary.
                                Email: [protected]@gmail.com
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Pls fix this my sms is nof working for last 2 years and i complaint many times and no result from company
                                As I lost/ somebody stolen, I request you lock My Bsnl Mobile number [protected].
                                Most urgent, please help.
                                Thanks and regards
                                R Nageswari.
                                Recharge through paytm on 11.3.17 of rs 159 was successful but bsnl didn't credited the benefit .however message from bsnl received for the amount recirved
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                                  S
                                  from Egra, West Bengal
                                  Mar 20, 2017
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                                  Address: Singrauli, Madhya Pradesh, 486888

                                  I lost my mobile handset along with my sim card at Nagpur railway station. My mobile no. Was [protected] I want to block the sim card so that no one misuse it. Only for blocking a sim card, I request the bsnl to block my sim immediately.
                                  My another contact mobile no. Is in mob. No.[protected]

                                  Sarveshwar singh patel
                                  mq.341 c ncl colony
                                  gorbi singrauli m.p
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Sir,
                                  My bsnl mobile number [protected].has outgoing std calling problem.plz sir solve this problem,
                                  Regards.
                                  Please block the lost BSNL sim number [protected]
                                  Thanks
                                  Dhanyavaad
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                                    mani bhandari
                                    from Kangayam, Tamil Nadu
                                    Mar 19, 2017
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                                    Address: Belgaum, Karnataka, +91

                                    Dear Sirs,
                                    Please reactivate my old and first connection of BSNL excel no. [protected]. at any cost i want this number sir. but one thing is i have ported this number to airtel postpaid . i didn't pay the bill at right time .

                                    Currently I am using post paid connection [protected], but still have liking for old one.
                                    Please reactivate or inform process for the same.
                                    I shall be obliged forever.
                                    S Bhandari
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    I have bsnl wireless broadband pco phone
                                    My phone Unlock password
                                    I don't no what password
                                    Please help me
                                    My phone number [protected]
                                    My mobile number [protected]
                                    Please contact this number
                                    One time charge for hungama movies, music and games included without my acceptance for this offer.
                                    Rs.410 one time charge included in bill no[protected] dated 07-MAR-2017, bill period 01-FEB-2017 to 28-FEB-2017. I request you to remove this charge of Rs.410/-
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                                      VIJAY286
                                      from Thrissur, Kerala
                                      Mar 18, 2017
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                                      Address: Vadodara, Gujarat, 390023
                                      Website: [email protected]

                                      On 22.06.2016 I have submitted request for closure of the above landline to CSC Subhanpura, Baroda and the telephone instrument was surrendered on 30.06.2016. The last balance dues was also paid by me vide bsnl receipt [protected] dt.24.08.2016.

                                      It is now more than 6 months that I have not received refund of security deposit (Rs.1650) lying in my credit. I have also lodged a grievance at bsnl online portal vide docket number GUJ/CO/2016/7002, but with no success.

                                      Vijaykumar N
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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