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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 242

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K
kmashraf
Mar 11, 2017
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Address: Kozhikode, Kerala
Website: portal.bsnl.in

Sir,
Prepaid GSM ([protected]) under Kerala Circle is registered on my name and its payment portal is registered with my email. So please provide me the call history of above BSNL GSM for the duration of 01/03/2017 to 11/03/2017.
So sent the call details to my email (km.[protected]@gmail.com) secretly without inquiring to above number because it is using by others
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    S
    Sanoop Siby
    from Kayankulam, Kerala
    Mar 11, 2017
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    Address: Ernakulam, Kerala, 682304
    Website: www.hungama.com

    BSNL hungama called me and provided false information so that i would press the 1 and # on my land phone. The said they are from bsnl simply to verify press those...nos!..i have received mails that i will be charged. i have called them 10 times i the custiomer no and they cut the phone in the middle of the conversation. I want to unsubscribe it the earliest please help me. They are not allowing me and im afraid i will be charged extra. please hel- me..huingama is a very bad company.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Mar 11, 2017
    Updated by Sanoop Siby
    They have sent m email that i have been unsubscribed. THnak you my issue has been resolved
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      P
      Padmahegde
      from Mumbai, Maharashtra
      Mar 11, 2017
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      Address: Uttara Kannada, Karnataka, 581402
      Website: Issue with calls

      Hi, I live at the below address. BSNL Signal is so bad there that whenever call comes in or made, the other person can not hear us at all. Can't find a proper place even outside the house where we could get a proper signal and talk comfortably. It would be very helpful if you look into the issue soon.

      Address: Govind Hegde
      # 84, Adeguli ( 1 Km from Kalave School)
      Po: Kalave Ta: Sirsi - 581402
      Uttar Kannada dist
      Karnataka
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        V
        Vaibhav Kukreti
        from Dehra Dun, Uttarakhand
        Mar 11, 2017
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        Address: Dehradun, Uttarakhand, 248007
        Website: www.bsnl.com

        I have taken a new connection in January, and as my ID and Address proof I submitted my passport. I mentioned my address correctly as on passport, But the BSNL employee from Dehradun GPO Branch put it completely wrong and i am not receiving my bills. In last of February i went there and said to change my address, but still the address is same and i am not receiving my bill again on my address
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          Shivnandan Mishra
          from Tilhar, Uttar Pradesh
          Mar 10, 2017
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          Address: 242301

          Shivnandan mishra email: [protected]@gmail.com, Dist-Shahjahanpur, tahsil-tilhar. Post office- khundra. Thana- Madnapur. Village- Ratanpur pin 242301, Landmark: katra- Jalalabad road, keep karaundi Ratanpur road from haibatpur naher to, near junior high school Ratanpur, Remark: my land have main road tauch area is 40×30m above available for towers. Around my villages no have Bsnl network, this area we can't use Bsnl sim. Network is major problem here, we request to install Bsnl tower here.
          Thank you.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            A
            AmardeepKumar
            from Bhubaneshwar, Odisha
            Mar 10, 2017
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            Address: Ranchi, Jharkhand, 834001
            Website: bsnl.hungama.com

            I received a phone call from BSNL Hungama on my telephone[protected], I thought the call was from the exchange office who were calling to ask if the phone was working or not as the phone and modem were broken that time.
            These people asked for my email ID which I gave as I thought it concerned the repair of phone and modem and they subscribed me to BSNL Hungama without even telling me. I never opened the site or used it, yet I got a bill o[censored]sage of Rs.- 410.00. So kindly unsubscribe me from this and resend the adjusted bill so I can make payment.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              S
              Sadananthan Ck
              from Kumbakonam, Tamil Nadu
              Mar 10, 2017
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 600082

              Sir,
              I have Bsnl prepaid connection in Chennai.My mobile no is [protected].I have a network problem frequently, therefore I decided to port my mobile no and I sent POTR [protected] to 1900 more than fifteen times, whenever I send the message I got reply that incorrect format, please send the UPC request with correct format.Even though when I sent correct with correct format I am receiving the message.I request you to help me to solve this issue

              With Regards
              Sadananthan
              Mar 11, 2017
              Complaint marked as Resolved 
              Sir, My problem got resolved and I got positive reply from bsnl.I sincerely thanks for your effort. in resolving my problem instantly Thanking you sir With Regards Sadananthan
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Mar 11, 2017
              Updated by Sadananthan Ck
              Sir,
              My problem got resolved, I got UPC no from bsnl.I sincerely thanks to you for your for your effort in resolving my problem and I hope you will be continuously helping people to solve their problem instantly.
              Thankilg you sir

              With Regards
              Sadananthan
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                F
                Firoz Kapasi
                from Chennai, Tamil Nadu
                Mar 10, 2017
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                Address: Chennai, Tamil Nadu, 600001
                Website: www.lehryvalves.com

                Dear Sir,

                With reference to our BSNL land line numbers: 25226995 & 25225185 we are facing lots of disturbance in both the lines and have raised complaint and contacted them several times for the same but its been more than 2 months but still no action is been taken against the same.

                Complaint number:
                Number : 25226995 :[protected]
                Number : 25225185 :[protected]
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  S
                  Sunil Dalptiyan
                  from Sonipat, Haryana
                  Mar 10, 2017
                  Resolved
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                  Resolved

                  Address: Jhajjar, Haryana, 124507
                  Website: bharat sanchar nigam ltd.

                  R/ Sir
                  I am BSNL HARYANA customer, My ID VIKRAM BAWAT (D.O.B[protected] S/O ATTAR SINGH (VILL. KASSAR Bahadurgarh JAJJHAR HARYANA,

                  prepaid mobile no. is [protected] which are lost[protected]. After lost of this number, we are registered of complaint 3 times at BSNL help desk portal, but not progress each other complaint. I request you please take a action against of BSNL help desk .

                  complaint no. / docket no
                  HAR/CO/2017/2105
                  HAR/CO/2017/2184
                  2CO7446065

                  Thanks & Regards
                  vikram bawat
                  cont no .
                  [protected]
                  [protected]
                  Mar 16, 2017
                  Complaint marked as Resolved 
                  no action taken on complaint, many time calling at BSNL help portal, but not satisfy responsosed please take action on bsnl help portal.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Mar 10, 2017
                  Updated by Sunil Dalptiyan
                  prepaid mobile no. is [protected] which are lost[protected]. After lost of this number, we are registered of complaint 3 times at BSNL help desk portal, but not progress each other complaint. I request you please take a action against of BSNL help desk .

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                    U
                    Umeshprasad Das
                    from Daitari, Odisha
                    Mar 9, 2017
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                    Address: Cuttack, Odisha, 753001
                    Website: google

                    Sir please deactivate my hungama music immediately and adjust my bill in upcoming telephone bill. i am furnishing detail information for your reference.
                    Costumer name-umesh prasad das.
                    Tel.no[protected].
                    Billing account no-[protected].
                    HOW THE AMOUNT FOR HUNGAMA MUSIC ADDED IN FAVOUR OF MY BILL it is astonished.As a electrical engineer i could not belive bsnl will do this.
                    Therefore i request my prolem may resolved as quick as possible.

                    umesh prasad das
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    I have data pack active till 22/03/2017 with balance of 2.7 GB data. But I am charged with ₹120 for data usage. All online customer care channels of company are suspended. Screenshots of data charged and remaining pack are attached.
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                      L
                      L P CHAUDHARY
                      from Kolkata, West Bengal
                      Mar 9, 2017
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                      Address: Kolkata, West Bengal, 700072

                      My ph no was [protected] permanently disconnected due to surrender by me after that so many reminders given for refund of security money whereas in last bill it shows credit balance but BSNL not refunded the said amount till date. I already submitted the complain earlier but there is no response from company so I request to please arrange refund immediatly.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        S
                        Subramaniyam KMV
                        from Hyderabad, Telangana
                        Mar 9, 2017
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                        Address: 603202
                        Website: bsnl

                        Dear sir / madam,

                        Please find my below connection details

                        Phone number[protected]
                        Account number - [protected]
                        Customer id - [protected]
                        D. N. No / a. P. N. No[protected]

                        I have given an letter to terminate my broadband and my landline connection on 02/01/2017.

                        Till now the connection has not been closed and every month i'am receiving the bills.

                        I have attached the letter copy for your reference.

                        Kindly close the above connection and stop send the bills.

                        Thanks & regards
                        Subramaniyam. Kmv
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Mar 04, 2017
                        VINOD Yeole's response
                        not received our deposits from BSNL uptodate
                        I surrendered my landline no.[protected] on dated 27/02/2017

                        up to dated i am not received my security deposit from bsnl

                        local bsnl officer says waiting period is 6 month for refund deposit

                        what is this is process for refund
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                          Jagadish ch nath
                          from Kolkata, West Bengal
                          Mar 9, 2017
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                          Address: 788168
                          Website: bsnl

                          R/sir,
                          I am reminding you still this day my problem is not solved, pl. Solve my problem as soon as possible. My mobile no is -[protected]. Still today my bill is not updated nor the debited amount of rs 377/- refunded my bank account.
                          Pl. Do response.
                          Thanking you

                          Binoy b nath
                          N. B=my early complain lodged. But it is not solved, now reminding you.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            M
                            Mdolly
                            from Mumbai, Maharashtra
                            Mar 9, 2017
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                            Address: 413606
                            Website: www.bsnl.co.in

                            All the services for my BSNL no.[protected] have been barred.
                            Kindly help me to resolve the same. Even I am unable to call the customer care no.
                            I am unable to call anyone. It's saying please check the no.
                            Also, SMS are not being sent through my no. to any no.
                            and I have received msg saying please recharge your account where as I have already recharged it yesterday only.
                            It's very urgent to get the problem solved. Kindly resolve it fast.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              yoga87chela
                              from Thiruvaiyaru, Tamil Nadu
                              Mar 9, 2017
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                              Address: Thanjavur, Tamil Nadu
                              Website: selfcare.sdc.bsnl.co.in

                              My BSNL phone No[protected]/ my customer ID No. [protected] / Account No, [protected].
                              I request you to kindly cancel my above mentioned BSNL broad band connection. I have been charged for Hangama services for a few months. But I did not utilize them at all. I informed BSNL about the same. They reduced the bill amount to Rs. 618. in the bill which sent to me in Feb 2017. But once again they have charged a high amount Rs. 1617/- in the bill generated in March 2017. Since I am unable to meet the high expenses, I request you to kindly cancel the BSNL broad band connection and disconnect the same with immediate effect. Thank you.
                              B.Purushottam - Kumbakonam
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                K
                                kaushik10
                                from Mumbai, Maharashtra
                                Mar 9, 2017
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                                Address: Jind, Haryana, 126102

                                We started our company office 1 month back . Got bsnl landline and broadband connection. We choose 4mbps plan. Speed is 0.35KBPS. I have registered many complaints but nobody came there for checking. Bsnl staff is just putting solved mark on complaints and automatic message is coming that your complaint has been resolved while it never happened .

                                What to do . all bsnl stuff is bloody hell . What step we can take ?

                                is there any way ?

                                Thanks
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Dear Sir & Madam
                                I have not used for your product on Hungama game application so please deactivate the BSNL hungama plan as soon as possible. please do it immediately. My land line number is[protected]
                                Account Number:[protected]
                                Customer Id :[protected]
                                Thank you
                                With Regards
                                GOVINDASAMY.N
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                                  M
                                  mohanclassic
                                  from Kunnamangalam, Kerala
                                  Mar 8, 2017
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                                  Address: Kozhikode, Kerala, 673542

                                  Sir, i am from kozhikode dist, kerala and comes under the jurisdiction of vatakara exchange. My broad band connection no. [protected] is continuously disconnects while using, so that i can not do any work of payment translations etc. And facing very difficulties. I reported the matter to my exchange villiappally, but even after change of my cable wires the problem could not be resolved.
                                  Hence, may i request you, to please look into the matter.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Roshan Gup
                                    from Pune, Maharashtra
                                    Mar 7, 2017
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                                    Address: 382415

                                    I have a serious problem which I am continuesly facing since I have taken the landline connection along with broadband service.

                                    My number is : 22876640
                                    Area: Ambica nagar, odhav, Ahmedabad, Gujarat

                                    Landline is dead since 15 days this time, made number of complain, went to bsnl office personally to request to have a look, contacted the workers who look at the area, etc but no one is looking and resolving the problem. We are not able to access the service and paying money for it.

                                    This is the last place I am filing the complain, contact me: [protected] and resolve it in next 24 hours else next step would be to disconnect the connection and keep bill un-pay. Let's see what you can do then.

                                    Thank you,
                                    Roshan
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Mar 08, 2017
                                    Updated by Roshan Gup
                                    On connecting to the help desk through phone, only response is we are working and disconnecting without answer the questions. Worst people, worst company, worst service.
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                                      K
                                      Kunaldhagat
                                      from Mumbai, Maharashtra
                                      Mar 7, 2017
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                                      Address: 462023

                                      Sir, i was traveling from Assam to New delhi via rajdhani express when i recieved a sms at 1600 hrs on 26 feb 2017 that "As per your consent pack fullsongs is billed with Rs 49 successfully for 7 days. To unsubscribe send UNSUB to 155223. regards". Again on 3 mar 2017, bsnl deducted Rs 49 for same service before i could deactivate it.
                                      sir, firstly i did not activate any service and once i spoke to customer care, they told me that i have done it through some internet service which i am sure i have not since as per them i was using internet at that time. The data is always on.
                                      secondly, it said that service will be renewed after 7 days which they did after 5 days only before i could deactivate it which supports my complaint that BSNL just wants to deduct money from their customers account. i am serving in Hayuliang, Anjaw Dist of Arunachal Pradesh where only BSNL network is available which is also not available most of the time so i do not have any possibility not to take a BSNL connection.
                                      sir it is a normal feature of BSNL deducting money from your main balance without your consent.
                                      i was charged Rs 3 for some Games service on my mobile no [protected] on 21 oct 2016 and 8 nov 2016 without my consent earlier also. My mobile number is [protected] from which deduction of Rs 49 has been done twice.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      I lost/ Stolen my SIM Card with Redmi Note 3 mobile from my home. No. [protected] plz block that sim card urgently.
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                                        somyen dasgupta
                                        from Jorhat, Assam
                                        Mar 7, 2017
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                                        Website: B.S.N.L

                                        I have taken a Rs. 650/= combo plan a few years back .At first everything went on well including the network speed but since a few months the broadband service has gone for a toss hardly do i get the network connection and if i get the speed varies from 6kbps to 23 kbps. complaints have brought no solution.I am regularly paying my bills though.My landline number is[protected]
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Sir pls deactivate the hungama services. my phone no[protected].
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