Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Respected sir/madam

I have been using bsnl broadband. My bsnl landline number is [protected]. I want to complain regarding that no as we have not used the music on demand service and also unaware of activation of that service. As we have received the bill of current month than we came to know that the music on demand service is being activated and the charges has been levied on us.

So please i request you to de-activate the music on demand service as soon as possible and try revert back the charges if possible

Waiting for your prompt reply at earliest and hope that it would be de-activated as soon as possible

Regards
Nadim ahmad
[protected]

One time charge for hungama movies, music and games included without my acceptence for offer.
Rs.211.61 one time charge included in bill no:[protected] dt 06/01/2017 bill period 01/12/2016 to 31/12/2016 which i have paid on 24/10/17 -request refund rs.211.61
rs.410 one time charge included in bill no[protected] dt 06/02/2017 bill period 01/01/2017 to 31/01/2017-request to reduce rs.410/-

I have shifted my residence in december 2016 so i made application to shift my land line phone no.[protected] with broadband which was received in rajendranagar exchange patna on 09.01.2017 and assured me to get it shifted within 3 days but since then more than a month has passed and no any bsnl representative came to see the location where phone has to be shifted. When i see the bsnl charter regarding shifting of land line phone it was only 3 days what a joke which is made by bsnl a reputed organisation of india and floating slogans 'connecting india".

Bsnl completely failed to satisfy me by his service. Very very poor in shifting of land line phone.

They are not saying their inefficiency and failure on his part. If they are unable to shift my telephone than why he is not showing his incapability.

If they say 'no" than i will process for closure for phone and refund of security deposit.

I lost my mobile handset alongwith my sim card at new delhi airport. My mobile no. Was [protected] . I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. is [protected]

Dear sir,
This is for your kind information that I am regularl ymaking Payment to BSNL. for Land LIne NO.[protected], But broad band WIFI to land line nto above No. at Manikgarh cement A2/2 is not working since last one week .I have personally met to telephone exchange office at MCF hospital area .They visited A/2 and were unable to restart.Broad band& WIFI.
hence I humbly request sir, to restart WIFI on above No.
Thanks & Regards
RCYadav
cell No.[protected]

I am residing in New Chouksey Nagar, Near JNCT College, Lambakheda, Bhopal. There is no near by tower of BSNL due to which we have problem with BSNL connectivity. There are about 1000 mobile holders in the colony as well two colleges, JNCT, JNCTS and MK Ponda College. BSNL Bhopal is requested to install at least one tower for better connectivity of BSNL mobile users.

As i am a BSNL Wimax User from last 1 year and i was paying my bill in bsnl office from past 9 months but from last 2 months i was paying my wimax bill through online portal. As my plan was of 902 rupees (inc. all tax ) but from last 2 month i was costing rs 1012, last month i paid rs1012 (including late fees payment) but this month also i was costing the same amount as the last date for payment is 19th of every month, i did not know why it costing this much from last 2 months.
i do not have any knowledge or prior notice from bsnl of sudden increase of the charges.

my wimax account is from khushbu pathak
and my wimax id is:UB10302848
ACCOUNT NO:[protected]
CONTACT NO:[protected]

so, i request you to please sort out my problem asap, as i was facing too many problem

Hai,

Iam Anand kumaar, I lost my mobile phone with my BSNL Sim - [protected], two days back, please block my sim as soon as possible because some times my number is in active condition, avoiding o[censored]sing by some one please Block My Number [protected].

Regards
Anand Kumaar.D
[protected]

Dear sir,

This with reference to landline no[protected] name annamma joy address jasmine 439, new minal jk road, bhopal

That here we want to cut off the landline as well as the internet connection as on from today itself 07.02.2017 please. For this there would not be any other letter of communication.

And would kindly request yourself to adjust outstanding bill with the security deposit.

Also with regard to our bsnl landline no[protected], we would like to say that we were facing severe problem with our landline phone and also the internet connection was not working for the last 2 weeks ie 15 days.

Even after logging call repeatedly there was no response either from the technical side nor from the landline authorities.

Thanks and regards

Annamma joy
Bsnl landline customer
[protected]

Primary health center malsisar office we are using the land line no.[protected] of bsnl for last 5-6 year but we are very much dissatisfied with bsnl becose of disconnecting conection without inform to doctor phc malsisar. Therefore we face more problem like govt. Official reporting. So pls send bill to us and inform to phc before disconnecting. So do something that our phone work properly.

Tkanks

Sir i have paid bill but receipt not receive by bsnl

My postpaid no. - [protected] (Uttranchal)
Account no.:[protected]
Invoice no.;[protected]
Invoice date:- 01.02.2017
Date of payment :- 10.02.2017
Bill amount:- 1558/-

Bill paid but receipt not yet received. Amount also debited from my bank account and bsnl portal is also showing the staus as bill paid.
Kindly provide me the receipt at my already registered email id as below:- [protected]@hotmail.com

Customer - h. K. Tyagi

To,
BSNL,
GSM Prepaid Service,
BSNL Kamrup Telecom District,
Panbazar, Guwahati, Assam.

Sub: Application for blocking IMEI of lost mobile.

Sir,
Referring to the above subject I would like to inform you that I lost my mobile handset on[protected] in New Delhi. The FIR has been lodged with Delhi police. I hereby request you to block the IMEIs of my lost mobile and put it on Equipment Identity Register (EIR) and transfer the same to Central Equipment Identity Register (CEIR) so that the equipment is black listed and cannot be used / misused further.
Following are the details of the handset and its connection.
1. Make : ZEN mobile, Model : M39, Colour : Black
2. Dual SIM, IMEIs: [protected] and [protected].
3. Connection: BSNL GSM Prepaid No. [protected].

Papers enclosed.
1. The copy of FIR
2. Handset Purchase Invoice.
3. BSNL Connection receipt copy.

Please block both the IMEIs.

Thanking you.

Yours faithfully,

Ratish Kumar Dey
Ph- [protected].

Dated at Guwahati on 13 th Feb’17.

I have recharge on my Bsnl haryana number-- [protected] .i asked from bsnl customer care for call rate cutter plan when i would be chandigarh in roaming. bsnl customer care suggested me Rc -77, i did recharge of rupees - 77, on 09/02/2017 morning . according to this plan -- Roaming Outgoing Local @ Rs. 0.70/min - Roaming Outgoing STD @ Rs. 0.70/min, but my call rate did not less or not gave me balance .my call rate is 1rs/min in roaming too.so please give me my balance or active my call cutter plan on my number.
thanking you,

I found my telephone[protected] dead on 08 feb afternoon and immediately lodged online complaint. More importantly because of the problem my internet is not working. Reminded bsnl office today morning. They said they are supposed to solve the problem within 24 hrs so it would certainly be attended today. But nothing happened. I got the JTO's no. From bsnl office and rang him, he did not pick up.

JIO has obviously told that BSNL numbers are very tuff to port since they are not getting proper clearance from BSNL side, we can try however it is hard luck to get it ported.
Please let me know if there are any such protocols or limitations exist from BSNL side.
I am requesting you to write me back with any status whether you have received regarding my portal request via JIO or not
•MNP# [protected] BSNL TN
•UPC BT688534 received on 1-Feb
•MNP requested via JIO on 6-Feb

It is a slogan of bsnl No 1 Network provider in India. but nobody bothers to resolve customers problem this is not the first time every month there is a issue. interesting fact is they never forget to add late fee if customer pays 1 days delay in payment my telephone [protected] is dead since last 10 days also I recd one message that problem is resolved but till date problem is not yet resolved I am not even surprise that they will send this month's bill without knowing that whether phone is in working condition or not this very shame for BSNL.

Regards,
C Satpathy
[protected]
LL [protected]

I have paid 2450 Rs as advance on 23rd Jan for 1199 plan of BSNL ftth connection. The phone no. Got activated on 29th Jan but they did not gave me connection at home till now.8th Feb. I have even received a bill of 1313 Rs dated feb 1 without actually using the facility. No one is listening for this. And continuously delaying the process of connecting ftth.

I have taken a BSNL Broadband connection of 4mbps line & its already 10 days the connection is dead.I called the SDO and Lineman both and they are saying the cable is cut under the railway line and all and saying it will be resolved as soon as possible but they are not taking any actions at all.

This is completely not acceptable. BSNL please consider this as are also paying the money even if the connections is dead.

I am not able to send any SMS from my prepaid BSNL number. Last time I had the problem, I was asked to put the the code in the specified area. it worked for few months. Aain I face the same problem. why it should happen only for BSNL? I have another phone with Airtel number and I dont have any such issues. If BSNL cnt not even attend to this minor software issue, no wonder why bsnl is doing bad.

Respected sir/mam
i virender singh have taken a new broadband connection type 2.I am using it from last 1 week and my plan is of rs799 in which speed is of 4mbps and downloading speed is only 70-100kbps i have complaint there but they are not solving my problem.Please solve my problem as soon as possible.
NAME-virender singh
PLACE-palwal
PHONE NO.-259092
PINCODE-121102
ADDRESS-A64/L new colony palwal