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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 244

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S
Sradha WebCreations
from Mahishadal, West Bengal
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Bsnl promotional messages

Address:Cuttack, Odisha, 753003

I am activated Dnd to my Bsnl number. [protected]. Still Bsnl send me 10 to 20 Bsnl buzz message every day. And deducte 10/- every day from my main balance. Please stop this Bsnl buzz message. Bsnl customer care don't support me and says they don't stop this messages. Such a big company doing this work. I don't want any type of promotional messages from Bsnl please stop this message....
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K
Kiran Rama
from Taliparamba, Kerala
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FTTH broadband not working since 1 week

Address:Bangalore, Karnataka, 560011
Website:bangaloretelecom.com, bsnl.com

Disconnected for 6 days now.

There has been no resolution at all. Here is the chronology of events:
1. Optical Fiber broadband Internet stops working on 2/14/2017 for phone number 29757167
2. Docket/Ticket number raised by calling 1500 from BSNL landline. Docket Number[protected]
3. Calling BSNL Local lineman does not yield resolution. He says the lineman does not take care of optical fiber broadband...
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M
Mahabob Khan
from Bengaluru, Karnataka
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Bank sim no network in roaming

Address:Bangalore, Karnataka, 560066
Website:No network in roming

Hi sir

I am from andhra Pradesh.i am using bsnl SIM in roming since 2months.but yesterday suddenly no network in my phone.

I have no author sim.i am very troubled please help me

I am using to net so I am last recharge was 1099
That is one month unlimited net please help me sir

My number [protected]...
+1 photos
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U
Ubaid Ahmad Siddiqui
from Chengannur, Kerala
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Call details (incoming & outgoing)

Address:Balrampur, Uttar Pradesh, 271604

Sir/madam
Humara mobile no. [protected] hai aur
Ye akhtar hussain s/o jameel ahmad ke naam se hai humein apne no ka call details (incoming & outgoing) chahte hain
Call details month from 01/02/2017 to 18/02/2017 tak chahiye

Jo humare email id par bhej dijiye
Humara email id hai
E-mail -
[protected]@gmail.com

Sir / Madam its very important...
Please sed me......
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S
surendera kumar gupta
from Mumbai, Maharashtra
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Refund of modem charges added in bii

Address:Ghaziabad, Uttar Pradesh, 201001
Website:Bsnl

My tel phone no[protected]. Bsnl has added in the bill of jan 17 the amount refunded rs 900 ie 100 rs per month as the modam charges. I had plan rs 999 for five months the i changed the plan to rs675. Bsnl was refunded rs 100 per month for the modam inspire of change of plan but this time the bill comes rs1827 for jan 17. Please help me to rectify the bill. Renu gupta...
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T
thibase
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For bill

Address:Erode, Tamil Nadu, 638316
Website:Bsnl

Phone number: [protected]
Account number: [protected]
NAME: LAKSHMANAN SOLANKI K
I m using bsnl broadband and landline service, last bill payment is paid on 27.06.2016 rs1505 for a month 1.4.16 and 1.5.16
Then i m used 1.6.16 month and not paid bill and my connection disconnected on 18.7.16 after disconnection continiously bill received for 4 months total amount is 2915rs for 01.06.2016, 01.07.2016, 01.08.2016,...
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Address:Dharwad, Karnataka, 580001

Sir
I have been the bsnl customer for the last 25 years i was using broad band connection as well. My land line no 0836/2770496 of late the services of both broad band and land line have been pathetic, inspite of several complaints no improvement in services. So i asked to remove my broad band connection last month as it was not working. Our telephone line is very old due to repeated digging of ground in the area for drainage etc wires...
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K
Kadalezhathu Balakrishnan Sasikumar
from Thrissur, Kerala
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Landline cable fault

Address:Coimbatore, Tamil Nadu

From last month 25th my telephone no[protected]Maruthumala exchange, vadavalli, coimbatore) is not working.
I complained several times but bsnl not even visited place where cable is damaged.
Incompetent people are lodged in almost bsnl offices... Thet are eating public money and doing nothing... I complained to agm coimbatore also but no use..
Sasikumar...
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T
tanay36
from Lucknow, Uttar Pradesh
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Non attending to our complaint no. 1036274515 dated 26 January

Address:Jaipur, Rajasthan, 302017
Website:www.rajasthan.bsnl.co.in

Dear sir,

With reference to subject, it is advised that despite our various complaint bookings on different dates no action has been taken to resolve our problem.

It has been more than 20 days that our BSNL landline and broadband connections are not working. We've lodged complaints 3-5 times, complaint nos are mentioned below-:

26th jan- [protected]
1st feb- [protected]
13th feb-...
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N
Nithin rahav
from Cuddalore, Tamil Nadu
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Bill paid But Receipt not Received

Address:607803
Website:bsnl.co.in

Sir,
I HAVE PAID BILL, BUT RECEIPT NOT RECEIVED FROM BSNL TRANSACTIONS

MY POSTPAID NO. - [protected] (tamilnadu )
Account No.:[protected]
Invoice No.;[protected]
Invoice Date:- 02.02.2017
Date of Payment :- 16.02.2017
Bill Amount:- 327/-

BILL PAID BUT RECEIPT NOT YET RECEIVED. Amount also debited from my Bank account and BSNL Portal is also showing the staus as BIll...
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K
khadeer012
from Bengaluru, Karnataka
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Lost my mobile.Request to block my bsnl sim card

Address:515411

Hello Sir,
I am A.S.JEELAN BASHA. I've lost my mobile in Hubli, Karnataka yesterday . I'm from Andhra pradesh and its my A.P sim .i lost it somehow while getting down by bus and I realised after sometime that I lost my mobile in bus. I request you to block my bsnl mobile number - [protected].

Thanking You.

Yours faithfully,
A.S.JEELAN BASHA...
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G
gopaliyengar
from Chennai, Tamil Nadu
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My landline not working for more than a month now

Address:Chennai, Tamil Nadu, 600075

My Land Line Number :[protected] is not working for more than a month now. I had lodged complaint with customer care couple of times, they assign the complaint number and after 2-3 days they close the call with a comment "RESOLVED". However the problem is not at all resolved. I am unable to keep the receiver on the phone as it continuously gives a beep tone

Complaint date:[protected]
Dear Customer, Your Complaint on...
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L
Litu2jhuma
from Lunavada, Gujarat
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I am complaining about my outgoing call for std other networks.

Address:Surat, Gujarat, 395007
Website:portal3.bsnl.in/myportal/complaint.do

Hi i have recently took a bsnl sim and i m leavin in surat and my office is ginger hotel, surat. When i am trying to call std other networks the call is getting dropped by sounding some beep sound. I raised the issue to bsnl customer care was no response yet please help.
My phone doesnot have any issue.. While making calls in local and std bsnl number. My number is [protected]....
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Address:Kolkata, West Bengal, 700126

On surrendering of my land line connection No.[protected], I received a cheque of Rs.2084/- of Union Bank of India. I deposited the the same at my account in SBI, Barasat Helabottala Branch. However, SBI has intimated that the cheque issued by BSNL is dishonored and also debilitated an amount of Rs.172/- from my said account.
Kindly arrange immediately to re issue the cheque along with the penalty of Rs.172/- imposed by SBI to me...
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N
nadimahmad
from Gaya, Bihar
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Deactivation of hungama on demand

Address:Patna, Bihar, 800014

Respected sir/madam

I have been using bsnl broadband. My bsnl landline number is [protected]. I want to complain regarding that no as we have not used the music on demand service and also unaware of activation of that service. As we have received the bill of current month than we came to know that the music on demand service is being activated and the charges has been levied on us.

So please i request you to...
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J
jagadish hiremath
from Belgaum, Karnataka
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Excess billing one time charge

Address:Bagalkot, Karnataka, 587101

One time charge for hungama movies, music and games included without my acceptence for offer.
Rs.211.61 one time charge included in bill no:[protected] dt 06/01/2017 bill period 01/12/2016 to 31/12/2016 which i have paid on 24/10/17 -request refund rs.211.61
rs.410 one time charge included in bill no[protected] dt 06/02/2017 bill period 01/01/2017 to 31/01/2017-request to reduce rs.410/-...
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K
KumarSuresh65
from Dehri, Bihar
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Shifting of landline bsnl phone

Address:800001
Website:google

I have shifted my residence in december 2016 so i made application to shift my land line phone no.[protected] with broadband which was received in rajendranagar exchange patna on 09.01.2017 and assured me to get it shifted within 3 days but since then more than a month has passed and no any bsnl representative came to see the location where phone has to be shifted. When i see the bsnl charter regarding shifting of land line phone it was only...
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B
bsdab
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SIM lost at Delhi Airport

Address:Faridabad, Haryana, 121003

I lost my mobile handset alongwith my sim card at new delhi airport. My mobile no. Was [protected] . I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. is [protected]...
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R
Ramashish C yadav
from Mumbai, Maharashtra
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Broadband wifi is not working since last one week

Website:emailID : ychandradev25 @gmail.com

Dear sir,
This is for your kind information that I am regularl ymaking Payment to BSNL. for Land LIne NO.[protected], But broad band WIFI to land line nto above No. at Manikgarh cement A2/2 is not working since last one week .I have personally met to telephone exchange office at MCF hospital area .They visited A/2 and were unable to restart.Broad band& WIFI.
hence I humbly request sir, to restart WIFI on above No.
Thanks...
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S
sbhagwan9865
from Bhopal, Madhya Pradesh
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Request for installation of bsnl tower for better connectivity

Address:Bhopal, Madhya Pradesh, 462038
Website:BSNL Bhopal

I am residing in New Chouksey Nagar, Near JNCT College, Lambakheda, Bhopal. There is no near by tower of BSNL due to which we have problem with BSNL connectivity. There are about 1000 mobile holders in the colony as well two colleges, JNCT, JNCTS and MK Ponda College. BSNL Bhopal is requested to install at least one tower for better connectivity of BSNL mobile users....
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