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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 245

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T
thibase
from Chennai, Tamil Nadu
Feb 19, 2017
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Address: Erode, Tamil Nadu, 638316
Website: Bsnl

Phone number: [protected]
Account number: [protected]
NAME: LAKSHMANAN SOLANKI K
I m using bsnl broadband and landline service, last bill payment is paid on 27.06.2016 rs1505 for a month 1.4.16 and 1.5.16
Then i m used 1.6.16 month and not paid bill and my connection disconnected on 18.7.16 after disconnection continiously bill received for 4 months total amount is 2915rs for 01.06.2016, 01.07.2016, 01.08.2016, 01.09.2016, this 4 months bills are paid on 15.02.2017
after disconnection why bills are continiously come and amount is increased
So please help to refund my amount
My contact number [protected]
BSNL OFFICE IS NOT RESPONDING ME
Feb 19, 2017
Complaint marked as Resolved 
Please dont write in this website this is cheat website
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Feb 19, 2017
Updated by thibase
Phone number: [protected]
Account number: [protected]
NAME: LAKSHMANAN SOLANKI K
I m using bsnl broadband and landline service, last bill payment is paid on 27.06.2016 rs1505 for a month 1.4.16 and 1.5.16
Then i m used 1.6.16 month and not paid bill and my connection disconnected on 18.7.16 after disconnection continiously bill received for 4 months total amount is 2915rs for 01.06.2016, 01.07.2016, 01.08.2016, 01.09.2016, this 4 months bills are paid on 15.02.2017
after disconnection why bills are continiously come and amount is increased
So please help to refund my amount
My contact number [protected]
BSNL OFFICE IS NOT RESPONDING ME
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    C
    charan borkar
    from Udupi, Karnataka
    Feb 19, 2017
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    Address: Dharwad, Karnataka, 580001

    Sir
    I have been the bsnl customer for the last 25 years i was using broad band connection as well. My land line no 0836/2770496 of late the services of both broad band and land line have been pathetic, inspite of several complaints no improvement in services. So i asked to remove my broad band connection last month as it was not working. Our telephone line is very old due to repeated digging of ground in the area for drainage etc wires have damaged i requested the concerned to put new line. But they have avoided. Now my land line is dead for the last 15 days inspite of having complained twice no action has been taken. Please let me know whether it could be repaired/ putting new line as i have been paying rent for dead phone or else i want to dis connect the land line.
    Yours sincerly
    C d borkar

    Name mr c d borkar
    Shanti sadan
    4th cross saptapur dharwar
    Dharwad 580001 land no[protected]
    Email id [protected]@gmail.com
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Kadalezhathu Balakrishnan Sasikumar
      from Thrissur, Kerala
      Feb 19, 2017
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      Address: Coimbatore, Tamil Nadu

      From last month 25th my telephone no[protected]Maruthumala exchange, vadavalli, coimbatore) is not working.
      I complained several times but bsnl not even visited place where cable is damaged.
      Incompetent people are lodged in almost bsnl offices... Thet are eating public money and doing nothing... I complained to agm coimbatore also but no use..
      Sasikumar
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        T
        tanay36
        from Lucknow, Uttar Pradesh
        Feb 18, 2017
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        Address: Jaipur, Rajasthan, 302017
        Website: www.rajasthan.bsnl.co.in

        Dear sir,

        With reference to subject, it is advised that despite our various complaint bookings on different dates no action has been taken to resolve our problem.

        It has been more than 20 days that our BSNL landline and broadband connections are not working. We've lodged complaints 3-5 times, complaint nos are mentioned below-:

        26th jan- [protected]
        1st feb- [protected]
        13th feb- [protected]

        Every time the complaint is informed(through message) to have been resolved, but in reality they have taken no action to do so. However, we're being billed on time for their non-working services.

        Therefore, through this portal we kindly request you to contact the BSNL dept and make them repair our landline and broadband services asap as we're extremely disappointed with their careless attitude due to which we are facing severe inconvenience daily.

        Regards
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          Nithin rahav
          from Cuddalore, Tamil Nadu
          Feb 17, 2017
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          Address: 607803
          Website: bsnl.co.in

          Sir,
          I HAVE PAID BILL, BUT RECEIPT NOT RECEIVED FROM BSNL TRANSACTIONS

          MY POSTPAID NO. - [protected] (tamilnadu )
          Account No.:[protected]
          Invoice No.;[protected]
          Invoice Date:- 02.02.2017
          Date of Payment :- 16.02.2017
          Bill Amount:- 327/-

          BILL PAID BUT RECEIPT NOT YET RECEIVED. Amount also debited from my Bank account and BSNL Portal is also showing the staus as BIll PAID.
          Kindly provide me the Receipt at my already registered Email ID as below:- [protected]@gmail.com
          CUSTOMER -J.KAMALAHASAN
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            K
            khadeer012
            from Bengaluru, Karnataka
            Feb 17, 2017
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            Address: 515411

            Hello Sir,
            I am A.S.JEELAN BASHA. I've lost my mobile in Hubli, Karnataka yesterday . I'm from Andhra pradesh and its my A.P sim .i lost it somehow while getting down by bus and I realised after sometime that I lost my mobile in bus. I request you to block my bsnl mobile number - [protected].

            Thanking You.

            Yours faithfully,
            A.S.JEELAN BASHA
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              gopaliyengar
              from Chennai, Tamil Nadu
              Feb 17, 2017
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              Address: Chennai, Tamil Nadu, 600075

              My Land Line Number :[protected] is not working for more than a month now. I had lodged complaint with customer care couple of times, they assign the complaint number and after 2-3 days they close the call with a comment "RESOLVED". However the problem is not at all resolved. I am unable to keep the receiver on the phone as it continuously gives a beep tone

              Complaint date:[protected]
              Dear Customer, Your Complaint on service[protected] is registered.Your docket Number is[protected] Please contact BSNL Customer Care 1500 for further queries.

              Resolved on:
              Dear Customer, Complaint with registration number[protected] on phone number[protected] has been resolved.If the complaint still persists, kindly contact 1500 or [protected] for any further queries.Thanks for choosing BSNL as your Service Provider.

              Complaint date:[protected]
              Dear Customer, Your Complaint on service[protected] is registered.Your docket Number is[protected] Please contact BSNL Customer Care 1500 for further queries.

              Complaint date:[protected]
              Dear Customer, Your Complaint on service[protected] is registered.Your docket Number is[protected] Please contact BSNL Customer Care 1500 for further queries.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                L
                Litu2jhuma
                from Lunavada, Gujarat
                Feb 17, 2017
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                Address: Surat, Gujarat, 395007
                Website: portal3.bsnl.in/myportal/complaint.do

                Hi i have recently took a bsnl sim and i m leavin in surat and my office is ginger hotel, surat. When i am trying to call std other networks the call is getting dropped by sounding some beep sound. I raised the issue to bsnl customer care was no response yet please help.
                My phone doesnot have any issue.. While making calls in local and std bsnl number. My number is [protected].
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                I have lost my cell phone and bsnl sim card of no. [protected]
                please block my number so no one can miss use it.
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                  N
                  from Kolkata, West Bengal
                  Feb 17, 2017
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                  Address: Kolkata, West Bengal, 700126

                  On surrendering of my land line connection No.[protected], I received a cheque of Rs.2084/- o[censored]nion Bank of India. I deposited the the same at my account in SBI, Barasat Helabottala Branch. However, SBI has intimated that the cheque issued by BSNL is dishonored and also debilitated an amount of Rs.172/- from my said account.
                  Kindly arrange immediately to re issue the cheque along with the penalty of Rs.172/- imposed by SBI to me .
                  Kindly acknowledge the receipt of this complaint and intimate issuance of cheque to me at the earliest.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    N
                    nadimahmad
                    from Gaya, Bihar
                    Feb 16, 2017
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                    Address: Patna, Bihar, 800014

                    Respected sir/madam

                    I have been using bsnl broadband. My bsnl landline number is [protected]. I want to complain regarding that no as we have not used the music on demand service and also unaware of activation of that service. As we have received the bill of current month than we came to know that the music on demand service is being activated and the charges has been levied on us.

                    So please i request you to de-activate the music on demand service as soon as possible and try revert back the charges if possible

                    Waiting for your prompt reply at earliest and hope that it would be de-activated as soon as possible

                    Regards
                    Nadim ahmad
                    [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      J
                      jagadish hiremath
                      from Belgaum, Karnataka
                      Feb 16, 2017
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                      Address: Bagalkot, Karnataka, 587101

                      One time charge for hungama movies, music and games included without my acceptence for offer.
                      Rs.211.61 one time charge included in bill no:[protected] dt 06/01/2017 bill period 01/12/2016 to 31/12/2016 which i have paid on 24/10/17 -request refund rs.211.61
                      rs.410 one time charge included in bill no[protected] dt 06/02/2017 bill period 01/01/2017 to 31/01/2017-request to reduce rs.410/-
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Feb 16, 2017
                      Updated by jagadish hiremath
                      Without my acceptance for offer of Hungama Mavies, Music and Game on demand has been added as One Time Charges Rs.211.61 for Dec-2016 and Rs.410/- for Jan-2017 refund Rs.211.61 which I have been already paid and reduce Rs.410/- in the bill in the month of Jan-2017
                      Deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
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                        KumarSuresh65
                        from Dehri, Bihar
                        Feb 16, 2017
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                        Address: 800001
                        Website: google

                        I have shifted my residence in december 2016 so i made application to shift my land line phone no.[protected] with broadband which was received in rajendranagar exchange patna on 09.01.2017 and assured me to get it shifted within 3 days but since then more than a month has passed and no any bsnl representative came to see the location where phone has to be shifted. When i see the bsnl charter regarding shifting of land line phone it was only 3 days what a joke which is made by bsnl a reputed organisation of india and floating slogans 'connecting india".

                        Bsnl completely failed to satisfy me by his service. Very very poor in shifting of land line phone.

                        They are not saying their inefficiency and failure on his part. If they are unable to shift my telephone than why he is not showing his incapability.

                        If they say 'no" than i will process for closure for phone and refund of security deposit.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          B
                          bsdab
                          Feb 15, 2017
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                          Address: Faridabad, Haryana, 121003

                          I lost my mobile handset alongwith my sim card at new delhi airport. My mobile no. Was [protected] . I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
                          My temporary mobile no. is [protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Ramashish C yadav
                            from Mumbai, Maharashtra
                            Feb 15, 2017
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                            Website: emailID : ychandradev25 @gmail.com

                            Dear sir,
                            This is for your kind information that I am regularl ymaking Payment to BSNL. for Land LIne NO.[protected], But broad band WIFI to land line nto above No. at Manikgarh cement A2/2 is not working since last one week .I have personally met to telephone exchange office at MCF hospital area .They visited A/2 and were unable to restart.Broad band& WIFI.
                            hence I humbly request sir, to restart WIFI on above No.
                            Thanks & Regards
                            RCYadav
                            cell No.[protected]
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Feb 15, 2017
                            Updated by Ramashish C yadav
                            under waiting
                            Deactivate my bsnl hungama
                            landline no : [protected]

                            thanks
                            h p kanakeri
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                              sbhagwan9865
                              from Bhopal, Madhya Pradesh
                              Feb 14, 2017
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                              Address: Bhopal, Madhya Pradesh, 462038
                              Website: BSNL Bhopal

                              I am residing in New Chouksey Nagar, Near JNCT College, Lambakheda, Bhopal. There is no near by tower of BSNL due to which we have problem with BSNL connectivity. There are about 1000 mobile holders in the colony as well two colleges, JNCT, JNCTS and MK Ponda College. BSNL Bhopal is requested to install at least one tower for better connectivity of BSNL mobile users.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                pathakhush
                                from Delhi, Delhi
                                Feb 13, 2017
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                                Without prior notice sudden increase in bill amount

                                Address: Nainital, Uttarakhand, 263139
                                Website: www.bsnl.co.in

                                As i am a BSNL Wimax User from last 1 year and i was paying my bill in bsnl office from past 9 months but from last 2 months i was paying my wimax bill through online portal. As my plan was of 902 rupees (inc. all tax ) but from last 2 month i was costing rs 1012, last month i paid rs1012 (including late fees payment) but this month also i was costing the same amount as the last date for payment is 19th of every month, i did not know why...
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                                Deva Anand Kumaar
                                from Bengaluru, Karnataka
                                Feb 13, 2017
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                                Address: 560068

                                Hai,

                                Iam Anand kumaar, I lost my mobile phone with my BSNL Sim - [protected], two days back, please block my sim as soon as possible because some times my number is in active condition, avoiding o[censored]sing by some one please Block My Number [protected].

                                Regards
                                Anand Kumaar.D
                                [protected]
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  REUBENPHIL
                                  from Bhavnagar, Gujarat
                                  Feb 13, 2017
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                                  Address: Bhopal, Madhya Pradesh, 462023
                                  Website: BSNL

                                  Dear sir,

                                  This with reference to landline no[protected] name annamma joy address jasmine 439, new minal jk road, bhopal

                                  That here we want to cut off the landline as well as the internet connection as on from today itself 07.02.2017 please. For this there would not be any other letter of communication.

                                  And would kindly request yourself to adjust outstanding bill with the security deposit.

                                  Also with regard to our bsnl landline no[protected], we would like to say that we were facing severe problem with our landline phone and also the internet connection was not working for the last 2 weeks ie 15 days.

                                  Even after logging call repeatedly there was no response either from the technical side nor from the landline authorities.

                                  Thanks and regards

                                  Annamma joy
                                  Bsnl landline customer
                                  [protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  I have lost my sim. I got new sim from bsnl office osmanabad but it is not activate. I attach apolice compain copy and aadhar card with application form. I paid Rs 20 for new sim. i want same number of sim (i.e. [protected])
                                  My wimax user id is [protected]@bsnl.in.There is no internet connection through this wimax for last two days.Please take urgent steps to rectify the defect,
                                  Please unsubsrcibe all bsnl hungama plan on my land line phone no[protected]
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                                    Sushil yadav jatan
                                    from Shikohabad, Uttar Pradesh
                                    Feb 13, 2017
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                                    Address: Hanumangarh, Rajasthan, 335502

                                    Primary health center malsisar office we are using the land line no.[protected] of bsnl for last 5-6 year but we are very much dissatisfied with bsnl becose of disconnecting conection without inform to doctor phc malsisar. Therefore we face more problem like govt. Official reporting. So pls send bill to us and inform to phc before disconnecting. So do something that our phone work properly.

                                    Tkanks
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    My no [protected] my sim is lost so plz send my incoming and out going call details my e mail I'd -sajida.[protected]@gmail.com

                                    Disconnecting landline phone without information - Comment #2658773 - Image #0
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                                      Hariyant Tyagi
                                      from Delhi, Delhi
                                      Feb 13, 2017
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                                      Address: Dehradun, Uttarakhand, 248001
                                      Website: BSNL

                                      Sir i have paid bill but receipt not receive by bsnl

                                      My postpaid no. - [protected] (Uttranchal)
                                      Account no.:[protected]
                                      Invoice no.;[protected]
                                      Invoice date:- 01.02.2017
                                      Date of payment :- 10.02.2017
                                      Bill amount:- 1558/-

                                      Bill paid but receipt not yet received. Amount also debited from my bank account and bsnl portal is also showing the staus as bill paid.
                                      Kindly provide me the receipt at my already registered email id as below:- [protected]@hotmail.com

                                      Customer - h. K. Tyagi
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Complaint no - [protected]
                                      I registered a complaint about my landline phone was dead on 03/02/2017.
                                      but on 07/02/2017 i got a message about your complaint has resolved without take any appropriate action. and after i make call to technician he told me its a computer fault.
                                      I am being charged for Hungama plan for last two months for which I have never conscented. I don't require this services. Please disconnect this service at my phone no.[protected] and refund the unauthorized amount charged from me.
                                      I lost my mobile handset alongwith my sim card at Jaunpur utter pradesh . My mobile no. Was [protected]

                                      Anoop
                                      **************
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