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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Mar 29, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 250

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V
Vinutha Sreeram Ronurkar
from Chennai, Tamil Nadu
Jan 7, 2017
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Address: 560 084
Website: [email protected]

Dear customer,
Your payment of rs.337.00 is successful. Thanks for your support and being with us.
Transaction details
Receipt number: [protected]
Transaction id: pgsm[protected]
Transaction date:[protected]:40:15
Amount: 337.00
Please view transaction details on bsnl portal for future reference or for pdf format.
Regards
Bsnl portal
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Jan 07, 2017
Updated by Vinutha Sreeram Ronurkar
The above successful recharge for STV combo 339 offer for 28 calendar days of free calls local/ STD to BSNL/Other network, continues to charge the calls made to BSNL as well as to others...
Also, the data pack was not recharged the same day as mentioned, as a result of which balance data (500+Mb) lapsed & had to incur extra changes.
BSNL has to take note of this & rectify the errors and pay up for the charges being incurred at the earlier.
I want to deactivate all hungama services monthly plan permanently in my telephone with immediate effect, the phone no is [protected]
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    K
    kavya1
    from Delhi, Delhi
    Jan 7, 2017
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    Address: Udaipur, Rajasthan, 313001
    Website: www.bsnl.co.in

    I have a bsnl rajasthan sim card for fone number [protected]. yesterday afternoon, this fone has been stolen from Udaipur Rajasthan .To stop the unauthorized use of the sim, i request you to kindly block the number [protected] urgently. the number is in the name of kavya dashora . please acknowledge on the number [protected].
    grateful for your urgent action.
    regards
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      S
      Sibdas Ray
      from Pune, Maharashtra
      Jan 6, 2017
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      Address: 442401
      Website: my landline BSNL phone No.274490

      MY OLD BSNL no. 274490 at Chandrapur (STD Code =07172). The line was disconnected as per my request on May, 2016 and accordingly the instrument was deposited at Chandrapur city BSNL OFFICE ON 30.05.16. RE [protected].
      Since that time I have been requesting for the refund of my security deposit .
      Mean while I has received a SMS in my registered mobile No.- [protected] on 29.07.16 that a bill has been prepared on 12.07.16 for an amount of Rs. 724 to be refunded to me on 13.08.16 .Subsequently I has visited Chandrapur BSNL office requesting the officials ( Name hided ) to refund my deposit. But till date I have not received any amount . Pl. do needful at once so that I can get back the amount immediately .
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      I were done recharge amount of Rs. 786 on my no.-[protected] at 3rd Jan 2017 but not get the talk value of Rs. 900 & 300 MB data, while before doing recharge I confirm that from the customer care, get Rs.900 talk value and 300 MB data on the recharge of the amount 786.
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        N
        naman sachdeva
        from Jaipur, Rajasthan
        Jan 6, 2017
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        Address: Jaipur, Rajasthan, 302021
        Website: www.consumercomplaints.in

        Dear Sir,

        Our Phone No[protected] and 2246949 is Ded before 1 Month and we have allso submited complain on your tool free no[protected] and my complain No [protected] But till date there is no response and repair of dead line.

        please make sure that u will see to it and do the needfull as we are facing very problems due to dead line, and our bussiness is getting suffered aslo

        please see to this matter and do the needfull

        regards
        naman sachdeva
        [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          Sylusha
          from Vijayawada, Andhra Pradesh
          Jan 6, 2017
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          Address: Guntur, Andhra Pradesh
          Website: bsnl.hungama.com

          Unsubscribe all the hungama plans.
          My Landline no:[protected].
          BSNL Hungama is more like a scam. Some customer service calls us like advertisement, takes our email ID and automatically activates it for us without your consent. This has been the problem with lakhs of connections in India.
          I request the BSNL authorities to look into the matter .Solve this issue as early as possible.Many of them have made their complaints against it.
          Thank you
          Regards
          Sylusha.G
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          My Samsung galaxy core prime mobile and sim no [protected] has been stolen in old Delhi on 28/12/2016 about 2300 hrs. please cancel my sim as soon as possible.
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            E
            E K Murali
            from Chennai, Tamil Nadu
            Jan 5, 2017
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            Address: 603127

            BSNL-CONNECTION — DEACTIVATE MUSIC AND MOVIE ON DEMAND

            Respected Sir/Madam

            I have been using BSNL broadband . My BSNL landline number is [protected]. I want to complain regarding that no as we have not used the Movie & Music on Demand service and also unaware of activation of that service. As we have received the bill since arch 2016 we came to know that the music on demand service is being activated and the charges has been levied on us.

            So please i request you to De-Activate the Hungama Movie & Music on Demand service as soon as possible and try revert back the charges if possible

            Waiting for your prompt reply at earliest and hope that it would be de-activated as soon as possible

            Regards
            E K, Murali
            For Project Director (PRP Site)
            [protected]
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              S
              stusharkanta
              from Odagaon, Odisha
              Jan 4, 2017
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              Address: Nayagarh, Odisha, 752081

              I want to bring your kind notice that my village Kurumabankatara, PS- Odagaon, Dist.Nayagarh. we face a lot of issues in network connectivity in BSNL network. Village people (approximate - 7000 people) are using mobile in my village but all facing network problem since last 10 years also want to inform that near by villagers are also facing same problem from long time. And even there are no broadband connection intalled in our village. If they installed the broadband connection more of people get the connection and we will not facing problem in education.

              I request to look into the problem.

              Hope i will get the positive response from your end.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Jan 20, 2017
              Updated by stusharkanta
              Still they dont have take any steps.
              Sir, please deactivate my account from all hungama subscriptions. My landline no is[protected] . so I request you to deactivate my ac.
              I am being charged for Hungama plan for last two months for which I have never conscented. I don't require this services. Please disconnect this service at my phone no.[protected] and refund the unauthorized amount charged from me.
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                D
                DJ Aurangabad
                from Mumbai, Maharashtra
                Jan 3, 2017
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                Address: Aurangabad, Maharashtra, 430009
                Website: www.bsnl.com

                Dear sir,
                I m using bsnl mobile post paid card.. On date 29.12.2016 i have paid its monthly bill by net banking. Of icici bank. I have details of the same. But today bsnl has stopped the service without any intimation. This has happened third time in this year. I think this is the worst service. Hope. Before switched over to another privet agency (Port) this issue will be resolved.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                I m getting the messages & unwanted calls every day. it is a big mental anguish for me to delete those messages every hour even in the middle of the night ... pls stop it ... my no is 91-[protected] i m from Nazira (assam) ... thnkyou
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                  G
                  georgeiaf
                  from Hyderabad, Telangana
                  Jan 2, 2017
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                  Address: Chennai, Tamil Nadu, 600046

                  Dear sir,
                  I am working with indian air force and got transferred to air force station tambaram. I have a post paid mobile phone connection with number [protected]. Kindly change my billing address of my post paid mobile phone connection as follows.

                  Old address
                  George joseph
                  Air force station sulur
                  Coimbatore, tn.

                  New address
                  George joseph
                  Air force station tambaram
                  Chennai, tn.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  I would like to cancel my land line connection number[protected]
                  Cancel date -01/01/2017.I am not use the land line proper thats why I need cancel my land line phone, under bsnl karunagappally branch
                  Please take necessary action
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                    P
                    pradhan pravin
                    from Pune, Maharashtra
                    Jan 2, 2017
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                    Address: Aurangabad, Maharashtra, 431001

                    Hello sir i Pravin Pradhan having the bsnl prepaid Sim card with no. [protected] facing the problem. My all calls and sms are Barred so kindly provide info and help me for that. also the customer care are very lazy not even answering and not responding to the call. It tooked an hour but still my call is not connected to them. while call i got message that your calls are barred and you need to recharge i done that already but still facing problem.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Cut of balance not Refund
                    My mobile number [protected] was subscribed with mobishiksha pack and deducted Rs 30 .Do refund that and I have deactivated the pack but I need a refund of my money.I haven't activated it and unknowingly you all activate it so do refund .
                    And see to it no further activation unnecessary packs happen leading to deduction of money
                    I request for cancel connection Land line,[protected]I Didn't using Land line but bill is very high I complaint bsnl indiranagar office is Responding, already Registered complaint reboot section Didn't Supporting please do it very urgently Sir/Medam
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                      S
                      Shabujames
                      from Raipur, Chhattisgarh
                      Jan 2, 2017
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                      Address: 629156

                      I am using BSNL broadband with number [protected]. My Broadband connection is having problem from[protected] to till date (From[protected] to[protected] no broadband connection. After that frequent disconnection of internet during Day and no internet during Nights. Here is my complaint no with BSNL[protected] opened on 21-nov[protected] Its opened on[protected] still today the fault not rectified with my broadband.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      The broadband service is not functioning properly on my landline No [protected], needs immediate attention and redress. As my buissiness got badly suffered due to poor function of broadband service. If it is not redressed immediately then there is only alternative to disconnect the service.
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                        N
                        Nalband Ranil
                        from Pune, Maharashtra
                        Jan 2, 2017
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                        Address: 431401
                        Website: Bsnl

                        Respected sir,
                        I am one customer of bsnl. My bsnl mobil no-[protected]. My mobile outgoing service stop .When I call to cutomer care then they cannot solve my problem.But they get my complaint to customer care but not solove my problem

                        My call to customer care center from 5 days but they cannot solove my problem. I recharge on this card[protected] Rs.1 41 /- .

                        This card is scheme of KRISHEDHAN . Firstly this card pospaid later than done prepaid.
                        Sir plese solove my problem urgently.Or give me any your officer mobile no or telephone number for solove my problem
                        THANKING YOU

                        FROM-
                        MY NAME- ISHWAR DESHMUKHE
                        AT POST-PIMPALGAON ( KHOLI)
                        TQ. LAKHANDUR
                        DIST.BHANDHARA.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        [protected] band karna hai
                        Dear Sir

                        I have paid my BSNL Mobile bill through INTERNET using https://portal2.bsnl.in/myportal/ Somehow though my bank a/c has been debited the BILL STATUS is pending at your website. Request your kind intervention.

                        Disputed Landline No.[protected]

                        Transaction Id: HINB[protected]
                        I
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                          S
                          ShyamSunderpotharaju
                          from Nellore, Andhra Pradesh
                          Jan 2, 2017
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                          Address: Hyderabad, Andhra Pradesh, 500003
                          Website: BSNL

                          Number of complaints made. Last six months problem pending.

                          1. Scheme upgrade to 995 combo in june, 16. Since then the problem developed. I never get the stipulated speed of 16 mbps. (Getting only 4 mbps)

                          2. Broadband gets connected and dis-connected continuously.

                          This is the fourth time lodging complaint on the site. Number of complaints made on 1500 and 1504.

                          Some engineer says this is software problem at bsnl bangalore. That is to be rectified.

                          Hoping to get your early reply (So far no reply from your side in response to my earlier complaints on the site)

                          Name : ph vishnu
                          Contact no. [protected]/[protected]
                          Email: [protected]@gmail.com
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Jan 02, 2017
                          Updated by ShyamSunderpotharaju
                          Number of complaints made. Last six months problem pending.

                          1. Scheme upgrade to 995 combo in June, 16. Since then the problem developed. I never get the stipulated speed of 16 mbps. (getting only 4 mbps)

                          2. Broadband gets connected and dis-connected continuously.

                          This is the fourth time lodging complaint on the site. Number of complaints made on 1500 and 1504.

                          Some engineer says this is software problem at BSNL Bangalore. That is to be rectified.

                          Hoping to get your early reply (so far no reply from your side in response to my earlier complaints on the site)

                          Name : PH Vishnu
                          Contact No. [protected]/[protected]
                          email: [protected]@gmail.com
                          My bill has got extra charges night calling is free but they charged me for that and they did not response me for the reson behind it
                          I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
                          17/12/2016 = docket no [protected] time 6:55pm ( pending...)
                          18/12/2016 = docket no [protected] ( pending...)

                          Phone no =[protected]

                          ...
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                            T
                            Tanuja Nair
                            from Bengaluru, Karnataka
                            Jan 1, 2017
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                            Address: 560083
                            Website: www.bsnlhungama.com

                            My landline no is[protected] and I have been paying for hungama movies and music on demand every month for the past four months. I want this facility to be deactivated immediately.
                            I have submitted a letter also regarding this to BSNL customer care on bannerghatta road last month.
                            Please deactivate this immediately. And refund the amount billed in the past four months.
                            My name is V.N.M Nair.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            I lost my mobile along with my BSNL Sim, I request for you to provide me with a duplicate sim
                            Mobile No. [protected]

                            Even though I have not subscribed for the pack Fullsongs... I am charged with an amount of Rs. 49/- ... Kindly reverse the entry and credit my balance with Rs. 49/- immediately ... thank you.
                            Please may I request to disconnect my BSNL connection for account:[protected] & phone : 29740697.

                            I'm chasing with local offices but no one responding or accepting my disconnect request, They are routing me to other bsnl offices vice-versa.

                            I'm feed up with this please can you help me
                            Please deactivate all of my bsnl hungama packages. My land line number is [protected]
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                              A
                              alsn
                              from Bhimavaram, Andhra Pradesh
                              Dec 31, 2016
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                              Address: Hyderabad, Andhra Pradesh, 533101
                              Website: BSNL

                              I am the subscriber to cell phone number [protected] in Andhra Prdesh Circle of BSNL with Amulya Plan. The connection not completely worked out and I have received a message " Net work not available" to-day i.e.[protected]. 123 and 1503 of BSNL also not responded. Other consumers related to me has no trouble, I couldn't under stand why my only number discontinued and harrased without information either through phone number 123 or 1503 which were alloted for information and complaints. I am facing much difficulty for this kind of action to the customer. Take action and arrange compensation for the trouble given to me. My address A.Radha Krishna Rao, 35-7-13, Golla Street, Rajahmundry, 533101. Phone numbers [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Dec 31, 2016
                              Updated by alsn
                              sufficient balance is available in my account
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                                pramodscm
                                from Jaipur, Rajasthan
                                Dec 31, 2016
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                                Address: Bhadrak, Odisha, 756181
                                Website: [email protected]

                                My name : pramod kumar sahoo . My bsnl prepaid no:[protected] . My incoming and outgoing facility stopped suddenly without any prior intimation by customer care . Please resolve urgently. i have been using for last 3 months . All activation and document procedure correct . i had called to customer care, but didn't receive any specific explanation why my facility has been stopped without any valid reasons .
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                My Name is B Subrahmanyam Yaramati my bsnl no is. [protected] 3months back i ported my network from Airtel to BSNL by submitting proper documents and Bio metric verification also.
                                Suddenly today onwards all outgoing and incoming services to my number has been stopped without any intimation or msg.

                                When called any no. System saying all outgoing calls stopped call to customer care.

                                I tried customer care with another BSNL no. Some executive say visit service centre we do not have any system information .

                                After some time Another executive listen all of my problem simply says call me after 2 hours present our systems are not working server down.

                                What's wrong with you. Atleast respond.

                                My mail id [protected]@gmail.com
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                                  V
                                  ven1959
                                  from Bengaluru, Karnataka
                                  Dec 31, 2016
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                                  Address: Chennai, Tamil Nadu, 600020

                                  It is sorry to inform you that inspite of topping up my card [protected] with rs.149 on 29th dec 2016, the calls are not going through. Again from 30th december 2016.
                                  Kindly take action to provide the calling facility else arrange to return back the money as it has become a regular affair of bsnl to cheat me. According to me # only cheat others and so you can decide where bsnl is.

                                  By a copy of this letter the regulatory authority to take a note of this and take suitable action. I have so far used only 23 mins. And 33 seconds only out of 19200 seconds and i am having the evidence for the same.
                                  I will take it up with minister for telecommunications and prime minister about your # cheating acts.
                                  Validity of my card is up to 15/05/2017.
                                  All are requested to monitor using call duration, call history applications in android.
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                                    rakesh2641986
                                    from Ernakulam, Kerala
                                    Dec 31, 2016
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                                    Address: Ernakulam, Kerala, 682507

                                    Resp sir
                                    My name is Rakesh Kumar currently doing job in Kochi kerala.I was abroad from Oct 16 to Nov 16.But My BSNL no is [protected] was at home and received a lots of call in my absence.So i want call details including incoming outgoing with time n call duration from 01 Oct 16 to till date on my email id that is [protected]@gmail.com
                                    I hope u will send it early.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      itraj123
                                      from Chennai, Tamil Nadu
                                      Jan 2, 2017
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                                      Address: 603002

                                      BSNL Signal is very weak.Not able to CALL. very poor in that area. Please take necessary steps

                                      some times signal has been coming and going, inside the building.

                                      before i use vodafone its tower. its good inside the building .

                                      so improve the signal strength, India No.1 is our BSNL, please give best service our people.

                                      coverage area
                                      Home
                                      Kavarai Street,
                                      Chengalpattu.

                                      Office
                                      MCITY
                                      Chengalpattu
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        Jitendra Kumar Kaushik
                                        from Kolkata, West Bengal
                                        Dec 30, 2016
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                                        Address: Aligarh, Uttar Pradesh

                                        My no. is [protected]. I m the user of BSNL and my balance deducted without any information. I made recharge of validity extension and its also successful. But I need my deducted balance to be refund. But BSNL Executives refused my requests and having disconnect my calls. If bsnl deduct my balance then any other recharge for the same should not be successful. No one is connecting my call for the senior. I need my balance please help me to refund my balance.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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