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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 250

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D
DJ Aurangabad
from Mumbai, Maharashtra
Jan 3, 2017
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Address: Aurangabad, Maharashtra, 430009
Website: www.bsnl.com

Dear sir,
I m using bsnl mobile post paid card.. On date 29.12.2016 i have paid its monthly bill by net banking. Of icici bank. I have details of the same. But today bsnl has stopped the service without any intimation. This has happened third time in this year. I think this is the worst service. Hope. Before switched over to another privet agency (Port) this issue will be resolved.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
I m getting the messages & unwanted calls every day. it is a big mental anguish for me to delete those messages every hour even in the middle of the night ... pls stop it ... my no is 91-[protected] i m from Nazira (assam) ... thnkyou
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    georgeiaf
    from Hyderabad, Telangana
    Jan 2, 2017
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    Address: Chennai, Tamil Nadu, 600046

    Dear sir,
    I am working with indian air force and got transferred to air force station tambaram. I have a post paid mobile phone connection with number [protected]. Kindly change my billing address of my post paid mobile phone connection as follows.

    Old address
    George joseph
    Air force station sulur
    Coimbatore, tn.

    New address
    George joseph
    Air force station tambaram
    Chennai, tn.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    I would like to cancel my land line connection number[protected]
    Cancel date -01/01/2017.I am not use the land line proper thats why I need cancel my land line phone, under bsnl karunagappally branch
    Please take necessary action
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      P
      pradhan pravin
      from Pune, Maharashtra
      Jan 2, 2017
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      Address: Aurangabad, Maharashtra, 431001

      Hello sir i Pravin Pradhan having the bsnl prepaid Sim card with no. [protected] facing the problem. My all calls and sms are Barred so kindly provide info and help me for that. also the customer care are very lazy not even answering and not responding to the call. It tooked an hour but still my call is not connected to them. while call i got message that your calls are barred and you need to recharge i done that already but still facing problem.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Cut of balance not Refund
      My mobile number [protected] was subscribed with mobishiksha pack and deducted Rs 30 .Do refund that and I have deactivated the pack but I need a refund of my money.I haven't activated it and unknowingly you all activate it so do refund .
      And see to it no further activation unnecessary packs happen leading to deduction of money
      I request for cancel connection Land line,[protected]I Didn't using Land line but bill is very high I complaint bsnl indiranagar office is Responding, already Registered complaint reboot section Didn't Supporting please do it very urgently Sir/Medam
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        S
        Shabujames
        from Raipur, Chhattisgarh
        Jan 2, 2017
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        Address: 629156

        I am using BSNL broadband with number [protected]. My Broadband connection is having problem from[protected] to till date (From[protected] to[protected] no broadband connection. After that frequent disconnection of internet during Day and no internet during Nights. Here is my complaint no with BSNL[protected] opened on 21-nov[protected] Its opened on[protected] still today the fault not rectified with my broadband.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        The broadband service is not functioning properly on my landline No [protected], needs immediate attention and redress. As my buissiness got badly suffered due to poor function of broadband service. If it is not redressed immediately then there is only alternative to disconnect the service.
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          N
          Nalband Ranil
          from Pune, Maharashtra
          Jan 2, 2017
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          Address: 431401
          Website: Bsnl

          Respected sir,
          I am one customer of bsnl. My bsnl mobil no-[protected]. My mobile outgoing service stop .When I call to cutomer care then they cannot solve my problem.But they get my complaint to customer care but not solove my problem

          My call to customer care center from 5 days but they cannot solove my problem. I recharge on this card[protected] Rs.1 41 /- .

          This card is scheme of KRISHEDHAN . Firstly this card pospaid later than done prepaid.
          Sir plese solove my problem urgently.Or give me any your officer mobile no or telephone number for solove my problem
          THANKING YOU

          FROM-
          MY NAME- ISHWAR DESHMUKHE
          AT POST-PIMPALGAON ( KHOLI)
          TQ. LAKHANDUR
          DIST.BHANDHARA.
          +1 photos
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          [protected] band karna hai
          Dear Sir

          I have paid my BSNL Mobile bill through INTERNET using https://portal2.bsnl.in/myportal/ Somehow though my bank a/c has been debited the BILL STATUS is pending at your website. Request your kind intervention.

          Disputed Landline No.[protected]

          Transaction Id: HINB[protected]
          I
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            S
            ShyamSunderpotharaju
            from Nellore, Andhra Pradesh
            Jan 2, 2017
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            Address: Hyderabad, Andhra Pradesh, 500003
            Website: BSNL

            Number of complaints made. Last six months problem pending.

            1. Scheme upgrade to 995 combo in june, 16. Since then the problem developed. I never get the stipulated speed of 16 mbps. (Getting only 4 mbps)

            2. Broadband gets connected and dis-connected continuously.

            This is the fourth time lodging complaint on the site. Number of complaints made on 1500 and 1504.

            Some engineer says this is software problem at bsnl bangalore. That is to be rectified.

            Hoping to get your early reply (So far no reply from your side in response to my earlier complaints on the site)

            Name : ph vishnu
            Contact no. [protected]/[protected]
            Email: [protected]@gmail.com
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Jan 02, 2017
            Updated by ShyamSunderpotharaju
            Number of complaints made. Last six months problem pending.

            1. Scheme upgrade to 995 combo in June, 16. Since then the problem developed. I never get the stipulated speed of 16 mbps. (getting only 4 mbps)

            2. Broadband gets connected and dis-connected continuously.

            This is the fourth time lodging complaint on the site. Number of complaints made on 1500 and 1504.

            Some engineer says this is software problem at BSNL Bangalore. That is to be rectified.

            Hoping to get your early reply (so far no reply from your side in response to my earlier complaints on the site)

            Name : PH Vishnu
            Contact No. [protected]/[protected]
            email: [protected]@gmail.com
            My bill has got extra charges night calling is free but they charged me for that and they did not response me for the reson behind it
            I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
            17/12/2016 = docket no [protected] time 6:55pm ( pending...)
            18/12/2016 = docket no [protected] ( pending...)

            Phone no =[protected]

            ...
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              Tanuja Nair
              from Bengaluru, Karnataka
              Jan 1, 2017
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              Address: 560083
              Website: www.bsnlhungama.com

              My landline no is[protected] and I have been paying for hungama movies and music on demand every month for the past four months. I want this facility to be deactivated immediately.
              I have submitted a letter also regarding this to BSNL customer care on bannerghatta road last month.
              Please deactivate this immediately. And refund the amount billed in the past four months.
              My name is V.N.M Nair.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              I lost my mobile along with my BSNL Sim, I request for you to provide me with a duplicate sim
              Mobile No. [protected]

              Even though I have not subscribed for the pack Fullsongs... I am charged with an amount of Rs. 49/- ... Kindly reverse the entry and credit my balance with Rs. 49/- immediately ... thank you.
              Please may I request to disconnect my BSNL connection for account:[protected] & phone : 29740697.

              I'm chasing with local offices but no one responding or accepting my disconnect request, They are routing me to other bsnl offices vice-versa.

              I'm feed up with this please can you help me
              Please deactivate all of my bsnl hungama packages. My land line number is [protected]
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                A
                alsn
                from Bhimavaram, Andhra Pradesh
                Dec 31, 2016
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                Address: Hyderabad, Andhra Pradesh, 533101
                Website: BSNL

                I am the subscriber to cell phone number [protected] in Andhra Prdesh Circle of BSNL with Amulya Plan. The connection not completely worked out and I have received a message " Net work not available" to-day i.e.[protected]. 123 and 1503 of BSNL also not responded. Other consumers related to me has no trouble, I couldn't under stand why my only number discontinued and harrased without information either through phone number 123 or 1503 which were alloted for information and complaints. I am facing much difficulty for this kind of action to the customer. Take action and arrange compensation for the trouble given to me. My address A.Radha Krishna Rao, 35-7-13, Golla Street, Rajahmundry, 533101. Phone numbers [protected]
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Dec 31, 2016
                Updated by alsn
                sufficient balance is available in my account
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                  pramodscm
                  from Jaipur, Rajasthan
                  Dec 31, 2016
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                  Address: Bhadrak, Odisha, 756181
                  Website: [email protected]

                  My name : pramod kumar sahoo . My bsnl prepaid no:[protected] . My incoming and outgoing facility stopped suddenly without any prior intimation by customer care . Please resolve urgently. i have been using for last 3 months . All activation and document procedure correct . i had called to customer care, but didn't receive any specific explanation why my facility has been stopped without any valid reasons .
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  My Name is B Subrahmanyam Yaramati my bsnl no is. [protected] 3months back i ported my network from Airtel to BSNL by submitting proper documents and Bio metric verification also.
                  Suddenly today onwards all outgoing and incoming services to my number has been stopped without any intimation or msg.

                  When called any no. System saying all outgoing calls stopped call to customer care.

                  I tried customer care with another BSNL no. Some executive say visit service centre we do not have any system information .

                  After some time Another executive listen all of my problem simply says call me after 2 hours present our systems are not working server down.

                  What's wrong with you. Atleast respond.

                  My mail id [protected]@gmail.com
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                    V
                    ven1959
                    from Bengaluru, Karnataka
                    Dec 31, 2016
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                    Address: Chennai, Tamil Nadu, 600020

                    It is sorry to inform you that inspite of topping up my card [protected] with rs.149 on 29th dec 2016, the calls are not going through. Again from 30th december 2016.
                    Kindly take action to provide the calling facility else arrange to return back the money as it has become a regular affair of bsnl to cheat me. According to me # only cheat others and so you can decide where bsnl is.

                    By a copy of this letter the regulatory authority to take a note of this and take suitable action. I have so far used only 23 mins. And 33 seconds only out of 19200 seconds and i am having the evidence for the same.
                    I will take it up with minister for telecommunications and prime minister about your # cheating acts.
                    Validity of my card is up to 15/05/2017.
                    All are requested to monitor using call duration, call history applications in android.
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                      R
                      rakesh2641986
                      from Ernakulam, Kerala
                      Dec 31, 2016
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                      Address: Ernakulam, Kerala, 682507

                      Resp sir
                      My name is Rakesh Kumar currently doing job in Kochi kerala.I was abroad from Oct 16 to Nov 16.But My BSNL no is [protected] was at home and received a lots of call in my absence.So i want call details including incoming outgoing with time n call duration from 01 Oct 16 to till date on my email id that is [protected]@gmail.com
                      I hope u will send it early.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        I
                        itraj123
                        from Chennai, Tamil Nadu
                        Jan 2, 2017
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                        Address: 603002

                        BSNL Signal is very weak.Not able to CALL. very poor in that area. Please take necessary steps

                        some times signal has been coming and going, inside the building.

                        before i use vodafone its tower. its good inside the building .

                        so improve the signal strength, India No.1 is our BSNL, please give best service our people.

                        coverage area
                        Home
                        Kavarai Street,
                        Chengalpattu.

                        Office
                        MCITY
                        Chengalpattu
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Jitendra Kumar Kaushik
                          from Kolkata, West Bengal
                          Dec 30, 2016
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                          Address: Aligarh, Uttar Pradesh

                          My no. is [protected]. I m the user of BSNL and my balance deducted without any information. I made recharge of validity extension and its also successful. But I need my deducted balance to be refund. But BSNL Executives refused my requests and having disconnect my calls. If bsnl deduct my balance then any other recharge for the same should not be successful. No one is connecting my call for the senior. I need my balance please help me to refund my balance.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            S
                            sk sharma1963
                            from Delhi, Delhi
                            Dec 29, 2016
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                            Address: 411027
                            Website: support>[email protected]

                            I have been provided with landline facility no.[protected] with broad band combo plan 675 monthly. Since aug 2016 unauthorized charges for hungama games & hungama movies rs 319.00 are being forwarded for which i have never demanded. Kindly deactivate this above unauthorized facility as i never demanded the same and my extra charges given in the bills from aug to nov 2016, rs 1276.00 be adjusted in next coming bills.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              G
                              from Delhi, Delhi
                              Dec 29, 2016
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                              Address: Dakshina Kannada, Karnataka, 574154

                              Dear sir or madam,

                              My name Yashwanth Amin, usuing BSNL broadband[protected] using past from more than 1 year but wanted to cancel my account & brodaband three times i given letter but BSNL Mulki branch not doing nothing still i get bill from BSNL ltd. kindly close my broadband connction Or else i put this mail to general head in future i believe i get good result from you.

                              regards,

                              Yashwanth Amin
                              [protected]
                              Mulki Dakshin kannada
                              Karanataka
                              India
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                Nilanjan Choudhury
                                from Gangtok, Sikkim
                                Dec 29, 2016
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                                Address: Darjeeling, West Bengal, 734001
                                Website: bsnl.gov.in

                                I have lost of mobile set with two sim cards no. [protected] and [protected].While trying to the complaint number and toll free number of BSNL, i have not received any valid response from these numbers. Toll free number was responding to check the number and dial again. Since morning I am repeating but all my efforts in vain.
                                However I would like to request you to kindly block my two sim bearing numbers [protected] and [protected] of West Bengal BSNL Circle.
                                Thanking you
                                Yours faithfully,

                                BHAKTI CHOUDHURY
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  sreerag1234
                                  from Hyderabad, Telangana
                                  Dec 28, 2016
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                                  Address: Kannur, Kerala

                                  Did online recharge 28/12/2016 for an amount 97₹.but its not active yet .i lost 97₹ from my account.after that I agin recharged by 10₹ also debited but not credited to my sim.the transaction details uploaded as photos.i saw in site that the transactions as pending .please help me .recharge is done today (28/12/2016).its very sad that I lost total 107₹
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Sidhant Kaushik
                                    from Coimbatore, Tamil Nadu
                                    Dec 28, 2016
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                                    Techprocess Bsnl bill pending status

                                    Address: Coimbatore, Tamil Nadu, 641401
                                    Website: www.bsnl.co.in

                                    Sir,
                                    I have paid my bsnl landline bill[protected] RS.920 through techprocess using my debit card. The amount of RS. 920 is debited in my account. But when i check to bsnl portal my bill payment status shows "pending". Please do the needful as soon as possible and make payment successfull.

                                    Mobile no- [protected]
                                    Landline no[protected]
                                    Bill amount - 920
                                    Tansaction id on bsnl - FCDR[protected]br...
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                                    Dr. S.Mohammad Fayez
                                    from Jammu, Jammu and Kashmir
                                    Dec 28, 2016
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                                    Address: Lucknow, Uttar Pradesh, 226003

                                    My land line phone number[protected] is lying dead for the past two months.
                                    In spite of several complains, no action has been taken on it yet.
                                    Some of the complaint numbers which have not been attended are - [protected] dated 21.12.2016
                                    [protected] dated 25.12.2016
                                    [protected] dated 26.12.2016
                                    [protected] dated 27.12.2016
                                    Every time I lodge a complain, the next day I get a message that the problem has been resolved. Where as the reality is that no action has been taken so far.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Col(Retd.) S. Kanjilal
                                      from Port Blair, Andaman and Nicobar Islands
                                      Dec 28, 2016
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                                      Address: Nagaon, Assam, 782435
                                      Website: bsnl.co.in

                                      I have a BSNL Mobile connection of [protected] at BSNL Office, Hojai. I paid its 1st month bill of June Rs. 996/-, 2nd month of July Rs. 2092/- and in 3rd month it suddenly fluctuated to Rs. 14, 101/- . I was very much surprised to see the high amount of bill. Then, I discontinued to use the connection.
                                      I contacted the officials & asked for details that I used in that particular month. They refused to give the info., until & unless I pay the whole amount of bill & continue the connection. That sir, it is totally a wrong bill, why do I need to pay it blindly? but the bill is gradually increasing month by month. Why should I be victimized for their fault?

                                      Therefore, I request you kindly to look into the matter as the earliest.

                                      Regards,
                                      Col. S. Kanjilal
                                      Mobile- [protected]
                                      Email- acad.dir.[protected]@gmail.com
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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