Bharat Sanchar Nigam [BSNL] Complaints & Reviews

The BSNL advertises its BSNL packages by forcefully capturing the home page of its subscriber as being the system administrator it can do so. This suddenly disconnects the broadband during the course of any important conversion on Skype or important execution of any banking online transaction. This is an unfair practice. Advertisements from Bsnl are welcomed by sms /email and not by forcefully capturing the home page without the subscriber's consent. STOP THIS IMMEDIATELY

RUKHSANA HUSSAIN
72 RAFI AHMED KIDWAI ROAD KOLKATA 700016
PHONE [protected]
MOBILE [protected]

BsnlCare not massage my data package end . cutting my many
30.99 paisa so please do needful and customer care not replying properly. Send me reminder whenever I m empty with my data pack and play refund the same as soon s possible kindly do the needful as earliest s possible and refund my 30.99 rupees to my account . I really don't tolerate such inconvenience without any prior information..

Sir,

My BSNL Number is [protected](ANDHRAPRADESH CIRCLE, PREPAID).From Past One Month I am SMS Facing Problem From My SIM.I Contacted CustomerCare Regarding This Incident But They Don't Know What The Problem Is? I am Receiving Messages Normally But The Problem Is I am Unable to Send SMS from My Number.Please Solve My Problem.I Want To Port To Another Network Even Message To 1900 Is Also Not Working.

Regards
Tej

Respected sir/madam,

I am unable to browse or work at home using internet as i get the below message with subject, [protected]@sdc.bsnl.co.in; subject: choose appropriate top up option on your broadband connection. if you see below or check the attachment, we have just paid excess mentioning one tme charges for restoration to higher speed. i can’t be paying excess like this with no real speed happening or to which i don’t access to work at home, when required.

In my opinion, private service providers are better than bsnl. there is no point in giving a decline or not needed message to carry on browsing and continuing with work. nothing gets accepted and the screen does not change or allow to work. finally, i have to shut down the system with a sorry note.

I need an explanation surely. i don’t wish the message to re-appear as the speed i work with is sufficient and if i need to increase to higher speed, i would bring to notice when required. if i continuously get the screen again and if i am prevented from working with ease, i am sorry to say, i will have to withdraw from using this service very soon and will switch over to a private service provider suiting my requirement and need.

The current bill as well as the charges levied for the same can be seen below.

Regards,

Sophia rupert.
Mob: [protected]

Summary of charges amount(rs.)
Monthly charges 699.00
Usage charges 126.00
One time charges 500.00

Monthly charges
Description start date end date amount(rs.)
Bb - fixed monthly charge 01/10/2016 31/10/2016 699.00
Total 699.00
One time charges
Description date amount(rs.)
Charges for restoration to higher speed for 20gb 19/10/2016 500.00
Total 500.00
Usage charges

My self laxman, i am bsnl customer for very long period, I lost sumsung phone my phone when was travelling from chikkelur to market in bus on 15.11.2016, my bsnl sim no is [protected], i don't have phone imei no, so please give duplicate sim, because i gave this number to my customer, please accept my complient in online and give duplicate sim as early as possible

thanks with regards

lakshman
chikkelur

Hi my name is Neelesh Behera. i had tried to recharge 30 rupees on my no [protected]. But by-mistakly i typed [protected]. It seems same as my no. i have complained on pay-tm . But they give me a reference number [protected] and contact with bsnl. So please refund my money with my [protected] no. I ll be thankful to you. i had done it on 27 /11/2016. So please revert my money back to my no.

Hello sir,

I'm too worried for the below reason.
Actually
I have lost my bsnl sim having number [protected] please block it to prevent any misuse as I haven't charged any FIR against it.
Please help me out in this problem.
I don't want to opt for police complaint.
Don't know what to do further as I'm tense now as somebody may misuse it on my name and my personal identity proof which I submitted at the time of registration of this sim.

Sir, I am Viveganandan, I subscibe HUNGAMA PLAY MUSIC, GAMES ON 14.9.2016. I dont want it now. I didnot used it for the past 2 months. ButBill has been added. So I request to to unsubscribe all of my HUNGAMA packages from right now. My Land line no is[protected],
My name : M.S.VIVEGANANDAN.
3/60 siva sakthi nagar,
MAPPADUGAI, MAYILADUTHURAI, NAGAPATINAM DT.609806
CELLNO.[protected]

Dear sir/madam,
I had requested for MNP from BSNL to JIO for my mobile number [protected]. My UPC code is BT123963 generated dated on[protected] but still I did not receive any communication from BSNL or JIO. It is taking too much time and should fulfill the transfer within 15 days as the UPC code is valid for 15 days.
Therefore, I am requesting you to take necessary step as early as possible.

From

Sanjeeb
Chennai

Bought BANK sim with Number [protected] on 25.11.2016. I had mentioned my alternate number as well so as to be enable BANK to send me a message. The sim when inserted in mobile is showing tilted 'p'. Any attempt by me to call 1507 is showing "no network"

Will they be able to solve it within 24 hrs, else matter will go to higher forum.

Thanking you,
C L Gupta

Dear Sir, I have request to BSNL for my Mobile no. [protected] for postpaid to prepaid on 23.11.2016 and my sim block on 25.11.2016 evening 5.00 Pm also complain on customer care 5 time they are not response proper then I complain written on BSNL complain no. (2k[protected].11.2016 but after 20 hours my problem not solve I am facing problem last three days but no one support to me so can you support me for resolve the problem

Regards

Sahdev
Alternate Mobile no.[protected]

I contacted 1503 several time to get assurance that sms is being sent. But that sms never received. All the time I get charged for data but it expires even without use. I incur financial loss. I started mobile only after knowing it is user friendly but to me it appears otherwise.please advise me should I stop using mobile as i see it is too much embarrassing.

My god whats happening to bsnl signal. I am a research scholar from university of hyderabad. From past two months there is severe signal problem. Very frequent dropping of signal. Too many call drops.

I stay in arambh township. Here also serious signal problems. Here also very poor signal. Please improve your signal strength. Bsnl 3g signal strength is worst worst. Why don't bsnl try to improve its service.

I have disconnected my bsnl landline connection at Nashik.Bsnl has charged Rs.200 as disconnection charges in the final bill.It shows that customer should use the service, even he do not like it.This is the first time i have seen such a procedure.I have disconnected bsnl landline services because i was not satisfied about broadband services of BSNL.

Not support BSNL office for BB connection

Sir,
We have payment every month for Broad band connection but BSNL Haldia Township office not support, Our BB Connection is totaly down from[protected] to till date, Regarding this matter, contact with Mr. Rajasekhar SDOT HALDIA, and respond that within 3 to 4 days problem will be resolve, but problem not resolved.We have done many attampts to contact him but they are not receiving Call.Till now Our Broadband Connection is down.So please take necessary action & resolved this matter ASAP.

Thanks & Regards
ABHISHEK SRIVASTAVA
RUCHI SOYA INDUSTRIES LTD.
Haldia
[protected]

Hello sir,
without asking they activated bsnl hungama package in movies and games. upto now i didn't log in and never watched anything. i'm getting too much bill in my account. my actual plan is 650. september i got the bill of 926/- and october bill 1339/-. so, kindly refund my money and deactivate hungama package. my landline number is[protected]

I have bsnl sim of Madhya Pradesh.
Now i am in Maharashtra, since 2 days i am not getting any network in my sim.
I am in pune since last 4 months.
Kindly provide the resolution to the earliest.
My number is [protected].

If any thing needed please call me at [protected].
If you solve this problem to the earliest, it would be very helpful for me.

Thanks in advance.

Bsnl bill for sept 2016 due date 27th

We paid late on 7th oct 2016 online
Rec no. : [protected]
Amount: 1273
Landline no. 244241

Today we paid this month nill also:
Rec no. [protected]
Amount: 2536

Double payment we did for September month

But today they disconnected the line of our office landline

ours co operative society,
Our Works on hold without Internet connection

Please rectify

Dear sir,

Without bsnl hungama activated in my bsnl broadband connection... I have never used that hungama... But it is charging rs. 240/- per month for hungama music on demand, hungama games on demand... Could you please stop this service plan in my broadband connection... My telephone number is[protected], which i used for broadband connection... Kindly take necessary action.

Subwrong recharge done by seller and bsnl customer care talk but not resolve.
Sir,
Rs 100/- top up recharge done by seller from mobile no [protected] date 19/11/2016 at 9 pm. Wrong no is [protected]. Correct no is [protected]. Seller gives many msg to customer care and talk but they cannot resolve this. So please consider complaint s m s of wrong recharge done by seller mo. No. [protected]. Within 2 hr time. But your cus. Care not consider. Your"s customer. [protected].
Transaction id[protected]