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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 254

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P
pdp mahato
from Pune, Maharashtra
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No network on roaming

Address:Gwalior, Madhya Pradesh, 474011

I have bsnl sim of Madhya Pradesh.
Now i am in Maharashtra, since 2 days i am not getting any network in my sim.
I am in pune since last 4 months.
Kindly provide the resolution to the earliest.
My number is [protected].

If any thing needed please call me at [protected].
If you solve this problem to the earliest, it would be very helpful for me.

Thanks in advance....
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S
Secretary kkg
from Chennai, Tamil Nadu
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Bill paid online bsnl not received

Address:635654

Bsnl bill for sept 2016 due date 27th

We paid late on 7th oct 2016 online
Rec no. : [protected]
Amount: 1273
Landline no. 244241

Today we paid this month nill also:
Rec no. [protected]
Amount: 2536

Double payment we did for September month

But today they disconnected the line of our office landline

ours co operative society,...
+2 photos
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A
Akhtarunnisa Shaikh
from Hyderabad, Telangana
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Stop the service hungama games and music which i could not subscribed.

Address:425201

Dear sir,

Without bsnl hungama activated in my bsnl broadband connection... I have never used that hungama... But it is charging rs. 240/- per month for hungama music on demand, hungama games on demand... Could you please stop this service plan in my broadband connection... My telephone number is[protected], which i used for broadband connection... Kindly take necessary action....
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T
trump
from Varanasi, Uttar Pradesh
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Wrong recharge

Address:Varanasi, Uttar Pradesh, 221003

Subwrong recharge done by seller and bsnl customer care talk but not resolve.
Sir,
Rs 100/- top up recharge done by seller from mobile no [protected] date 19/11/2016 at 9 pm. Wrong no is [protected]. Correct no is [protected]. Seller gives many msg to customer care and talk but they cannot resolve this. So please consider complaint s m s of wrong recharge done by seller mo. No. [protected]. Within 2 hr time. But your cus. Care...
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A
asit kundu
from Kolkata, West Bengal
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Refund of security deposit on surrender of my landline

Address:Bardhaman, West Bengal, 713212
Website:portal2.bsnl.in

I surrendered my land line no 2537050 under bidhan nagar, durgapur, wb on[protected]. My telephone has been disconnected and sms has come in my mobile [protected] on[protected].
My security deposit rs.2, 000/-less the latest bill of rs.449/-dt[protected] i. E rs 1, 551/-should be refunded to my bank a/c thru ecs within 60 days.
Three months have been passed, i have not received the said amount....
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R
Ranganath p m
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To block sim card

Address:Tumkur, Karnataka, 561202

Dear sir/madam,

Sub: to block the bsnl Sim [protected]

I lost my mobile phone with bsnl Sim card please block my bsnl Sim card my bsnk number is [protected].please do this needful and send the reply to mail I'd.

Thanking you
From
Ranganath p m
Opposite ganesha temple road Gandhi Niagara brahmin street pavagada town pavagada taluj TUMKUR district....
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P
prasanji
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subscribing to super masti pack without my consent

Address:Kannur, Kerala

My bsnl number is [protected]. I got sms on 18/11/2016 saying that "thanks for subscribing to super masti pack rs29 7days (51010) service. You have been charged rs.29.0 for 7 days. To unsub send sms stop or call 155223 (Tollfree)." i have not subscribed anything, even i dont know what is masti pack. Please make refund my money and stop this unethical practice....
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S
Sankara -
from Pallipattu, Tamil Nadu
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Cheating customers

Address:600091

Dear sir / madam,

Government of india is planning & taking every step to improve the standard of living of people of india and offer for bsnl ul bb 249/- plan is one among them. It’s a great plan aimed to get broadband connection for all indian citizens.

But some bsnl authorities misusing their powers, cheat customers and defeat the very purpose of our indian government. Here is solid proof how bsnl authorities...
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N
nithin shivakumar
from Bengaluru, Karnataka
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Bsnl sim lost/stolen to block the sim card

Address:Bangalore, Karnataka, 1234

I lost my mobile handset alongwith my sim card at new delhi railway station. My mobile no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is c/o binder paul mob. No. [protected]
Please block all the contacts & massage...
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U
usharani mahapatra
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My mobile no, 9474890098 has been stolen

Address:721304

Today i lost my mobile no.[protected] while i was going to gole bazar from balaji mandir palli, malanach road at 6 pm. Actually i was riding a bike and sat behind my husband, debadatta mahapatra. The mobile i kept in a the side pocket of a mobile bag and the flap over the pocket was lose as flap holder's contact was became very feeble now at home i could not find my mobile and also i found on calling from my husband's number [protected] that...
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A
avskkd
from Manuguru, Telangana
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Cancellation of land line and broad band

Address:533005

Sir pl. Cancel land phone/broad band due to poor service immidiatly no.[protected] as i was shifted to padmanagar please cancel my telephone connection actually i applied for shifting but there is no speed responce from bsnl office hence i decided to cancel my land phone and broadband connection please. I f you cancel the phone connection immediately kindly inform me how much amount ihave to pay please...
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A
Abbhay Keskar
from Delhi, Delhi
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New Broadband/Landline Connection

Address:411015
Website:www.bsnl.in

I book a request on 5th nov 2016 for new broadband/landline connection. Against which i received call on 7th nov 2016 for my postal address. After that there is no feedback from bsnl.

I checked status of my prelead id ([protected]), which is now showing canceled.

I can't understand what happened with my request?

I have again book a new request for the same.

Expecting the proper feedback...
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Address:Kanyakumari, Tamil Nadu
Website:hungama

I was having bsnl connection for the past few years and for the past two months I was charged as one time charge for the BSNL hungama plan and I want to deactivate the BSNL hungama plan as soon as possible. My land line number is[protected].i did not subscribe for hungama but I got charged in my bill for the past two months so please take necessary action to deactivate the hungama plan do it immediately. thank you....
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B
Bhargavi Ranganathan
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Bsnl hungama plan wrongly activated

Address:600042
Website:Bsnl.hungama.com

Hello,

I did not ask for bsnl hungama plan to be activated. My father answered a customer rep call and clearly stated that he doesn't want. Yet, we've been charged for this. Deactivate this immediately. The connection is on this number[protected]. I see a lot of similar complaints on this. This is customer harassment and customers do not have to go through this ridiculous process of going behind bsnl and asking for refund....
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C
csrao57
from Robertsonpet, Karnataka
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Error in name & address entered by bsnl in prepaid sim register.

Address:560097
Website:bsnl

Dear sir,

I have purchased prepaid sim from bsnl-bangalore more than 10 years back (Probably in 2012) and have been using the same since then. Now when i went for replacement of the same with micro-sim, i was surprised to hear from bsnl personnel that the same registered with somebody else's name & address and can't be exchanged.

As i have have been using this number since more than 10 years and registered...
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S
Shubhaangi
from Alwar, Rajasthan
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Broadband connection pending

Address:403716

I applied for BSNL landline connection in July, 2016 in Margao BSNL exchange, Goa. After a lot of running around and filing a complaint in public grievance cell, the connection was finally installed in October, 2016. The landline number is[protected]. After the installation of landline, I applied for broadband connection within a couple of days. But even after repeated calls it is still pending. My work is suffering because of this unprofessional...
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S
sharat.bhabu
from Mumbai, Maharashtra
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Fiber net is down - Ph: 29755605

Address:560062
Website:www.bangaloretelecom.com

For the past 1 month, the service is available for only 10 days, latest since last 6 days no service. Why should we pay for no service? I have been lodging complaints and sending mails to minister Ravishankar Prasad to PGM, GM, AGM etc since last December. The service in close to 1 year is pathetic, why are you offering service if you have no capability? you had outsourced to unprofessional vendors and I had brought up several times about...
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S
Shaibal M
from Indore, Madhya Pradesh
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BSNL service

Address:Indore, Madhya Pradesh, 453552

I am using the bsnl cellone prepaid number [protected] in Madhya Pradesh and the outgoing call and SMS facility are not working since the morning of November 14, 2016 as i get the message "check operator services", "msg not delivered", etc. whenever i make an outgoing call or try to send an SMS.

This happens despite the fact that sufficient balance amount and validity are existing with my phone. Kindly do the needful at the...
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A
alokp2chandra
from Imphal, Manipur
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Security deposit refund

Address:Patna, Bihar, 800026

Dear Ganesh Sir
BSNL
Telephone Bharwan
2nd Floor, Patna, Bihar
Sir
I was deposited amount of 2000/- in year 2003 for land line and i am requested in this year in January 2016 we have done all documente process under this time and after passes of letter from Mr. S.N.Singh kankarbagh and account officer mr. Abhay Shankar pending since a long time on your table for process to return our security deposit of...
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P
Pratik Nadgouda
from Mahalingpur, Karnataka
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Ping above 300 for 10km radius

Address:590005
Website:www.bsnl.in

Hello sir, I am Pratik N from Vaze Galli, Vadgoan, Belagavi, Karnataka, India, . Now the problem I am facing is about the ping. As Far As My Knowledge is the ping for a server in radius of Belagavi, should be maximum 3ms ping, but for my connection its at a height of 308ms to the same server.
faq: [that you may ask] 1: End all the downloading/ internet resource hungry programs, already done don't bother.
2: the modem is just...
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