Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I would like to have my call details from 11.7.2016 to till date and my bsnl mobile no. Is [protected]. Its an emergency situation so i cannot go to the office and have it so kindly please do the need full and resolve my issue the main issue is i have been charged extra cash for calls so i want to see the all call detials and the time i talked so please help me

I am a subscriber of bsnl boradband services at Rajkot(Gujarat). I often get disconnected from network at an interval of say constinously for half an hour or some times for indefinite period. So, the services of BSNL Broadband are always uncertain and not dependable. May i request you to take suitable action under advice to me. My office no.[protected]

Need to reactivate [protected]- as I lost the connectivity, I have submitted all my kyc documents while I got the number, I have now set up the many account recovery details linked to this number and need this on high priority.
Please contact me for more details on [protected]. also let me know the process of getting the same sim back activated mode.

As we have already been complaint about deactivating the bsnl hungama plan but that has not been done till now. We have informed you that the bsnl hungama plan (Movies on demand, music on demand, games on demand) that has been activated on my phone no.[protected]. So deactivate it as soon as possible and after deactivation inform me on my e-mail id : [protected]@yahoo.com.

R/Sir
Land Line No.[protected].Connection type - Broadband Internet Connection. I want to immediatly deactivate all BSNL hungama plan for its services. It has been totaly done in a wrong way by Telephonic Conversation on 24.12.2016 (12:45pm). Kindly look into the matter otherwise I will disconnect my Broadband Connection.My mobile no. is [protected], [protected]@gmail.com

Sir,
I Pritam Mahapatra from Bhubaneswar. I purchased a Bsnl number [protected] at Balesore (Bankakhajari chhak). Last 15 days not working my out going calls. I have trying call to customer care but my number not connect to customer care. kindly I request to you help me and solve my problems.

Thanking you
Pritam Mahapatra
Odisha, Bhubaneswar
[protected]

From last five months even I am not using Hungama services even though I am paying charges for that - you are requested to please stop all the services immediatly
My BSNL A/c No is - [protected] and my Landline and bb line no is [protected]
last month charged movies on demand - 349/- Music on Demand - 170/- and games on demand - 70/-
please unsubscribe and do me the favour please send message in my mail id [protected]@gmail.com and [protected]

As we have already been complaint about deactivating the bsnl hungama plan but that has not been done till now. we have informed you that the bsnl hungama plan (movies on demand, music on demand, games on demand)that has activated on my phone no.[protected] without any prior information. so deactivate it as soon as possible and after deactivation inform me on my e-mail id : [protected]@yahoo.com or on my mobile no. : [protected].

To whomsoever it may concern
Date : 22/12/2016

Dear sir,

Sub : to repair landline connection of phone number :[protected]

This is with reference to the subject as stated above. I would like to bring to your kind notice that i have been running from one office to another for this from last 2 years. 2 years back they have disconnected the service saying they are repairing the underground line connection.

I have visited the office - 'bsnl muzaffarpur' many times and every time i have asked to register a complaint for this but they usually say it will be done in some days, no need of complaint but last time when i visited, the officer given me a clear and harsh statement saying 'it won’t be done. Do whatever you want'.

The landline number[protected] is of my shop address and i am facing lots of difficulties in running business as the landline connection is not working. I am quite frustrated with their behavior and the way bsnl muzaffarpur office works.
Please let me know till when i need to wait for the connection to get repaired or enabled.

I trust this is not the way that bsnl sanchar nigam wishes to conduct business with valued customers.

Awaiting for your early action.

Thanks and regards,
Mala kumari
Shree verma handloom,
[censored]lagali, sutapatti,
Muzaffarpur, bihar -842002
Ph: [protected]/[protected]

Today around 10:45 a lady called asking for a loan, I asked her which number she called but she kept on asking about money ignoring my questions. and she was silent for about a minute on the phone during this minute I could hear a baby background making noise. she spoke after a minute asking me why I did not answer her questions which she asked me during the silent 1 minute. Then when she begin answering my questions she claims she got my phone number on a receipt from kosamattam finance. and when I said I want to see the receipt she wants to know my address that she is ready to come to my house. The call lasted for 5 min she hang up the call at the end.[protected] is her phone number she sounds like a professional disturbance, she disturbed my peace at home. I want to stop such incoming calls, I expect you to take an immediate action, Thank you.

Sir,
I have applied for discontinuation of my landline number[protected] and surrendered the instrument in Jun 16. Action on the application has been taken and the number has been disconnected. At time of application, the staff has told me that the money deposited will be refunded through cheque. But I have not received any reply till date.
I hereby requested that necessary action may be taken on this case.

Yours faithfully,

Geetha Kumari K
Mob: [protected]

With reference to complaint posted on 8 dec. 2016 and then on 10 dec. 2016 that has not been done till now in which we have mentioned about deactivating the bsnl hungama plan (movies on demand, music on demand, games on demand) that has been activated on my phone no.[protected]. so deactivate it immeditely and after deactivating this plan inform me immediately on my e-mail id : [protected]@yahoo.com or on my mobile no. : [protected].

I want to deactivate the all bsnl hungama music from my landline no [protected]

kindly deactivation the above said facility as soon as possible
and kindly wave off the all charges you have charged against these above said facility as we have not installed the bsnl hungama music at all even we don't know about this facility given by your department.

so, kindly wave off the charges you have charged in our previous bill asap.

This is regular problem of bsnl broadband I am facing
21/08/2016 = docket no [protected]. (Resolved)
30/08/2016 = docket no [protected] (resolved)
24/10/2016 = docket no[protected] ( resolved )
23/11/2016 = docket no [protected] ( resolved )
29/11/2016 = docket no [protected] ( resolved )
9/12/2016 = docket no [protected] ( resolved)
11/12/2016 = docket no [protected] (resolved)
17/12/2016 = docket no [protected] time 6:55pm ( pending...)
18/12/2016 = docket no [protected] ( pending...)

No response from bsnl that when it will become working and how many complain I have to do at every now and then failure of BSNL broadband

Pl. change my telephone bill address to the following. the address appearing in the current bill is old. so request you to update my old address to the present one.
hope you will response as early as possible. regds/-

THARAKKAD KALYAN SWAMINATHAN IYER
C-1 APCW TOWN SHIP, ULTRATECH CEMENT, THUMALAPENTA, KURNOOL, KOLIMIGUNDLA, ANDHRA PRADESH -518123

Respected Sir/Mam,

I am Divyang Dave from Ahmedabad, Gujarat. My uncle's BSNL number [protected] this number is charged for three times in a week and this because of Improper information provided by Customer care.
I have asked them several times but not given proper information and in fact not helping for it.
I have compliant for this issue and raised for several time but every time they do nothing..
The complaint numbers are 1L20357515, 1L17317047, 1L20357515, 1L16351631. also they close these complaint from their side not asking or resolving the issue or ask for it.
So, Please help me in it...

Name : p. Krishnamurthy
Land line no.[protected]
Address : s-1, arunkumar apartments, ii floor,
Mahalakshmi nagar, i street, thundalam
Tiruverkadu post, chennai - 600 077

I have surrendered my land line bsnl phone on 14.10.2016 after duly handing over the instrument at poonamelle bsnl customer care office.

Service order number ;[protected] dated 14.10.2016
Order id no. 1-7nu6h3u

But even after 65 days, refund of the deposit amount has not been made.

Dear Sir/Madam,
My name is Susanta Kumar Mohapatra has complained on 17.12.2016 against the WISH GROUPS PVT LTD., 39, Dr. Sundari Mohan Avenue. Above UCO Bank, Level 4th, Near Linton Post Office, Kolkata 700014. (West Bengal) INDIA and got replied from Overseas Workers Resource Centre Team, Ministry of External Affairs on 19.12.2016 to contact on Toll Free No:[protected]Accessible from India only). I had tried to contact on this no. but couldn't connect on this no. Plz. confirm the above the Consultancy is fake or real which have mentioned above to proceed the next step regarding job in Singapore. If it is a fake consultancy then India Govt.should take necessary action.

Thanks & Regards,
Susanta Kumar Mohapatra,
Mob. No. +91-[protected].

My bsnl landline was added with hungama plans.
I don't want them any more cancell all of them immediately.plans were added with out my permission.i am paying bill for them from three months. I haven't used them for once also.
This was a loss for me.so please cancell this plans as immediately as possible.
My landline number:[protected].
My email:venkat30.[protected]@gmail.com

Sir,

Recently BSNL Hungama started doing advertisement calls for almost all BSNL customers. They ask for your email address and mobile number saying that its for record purpose and auto activate BSNL hungama without any consent or notice. Everyone gets to see that hungama was activated in their account only after the bill comes (Around Rs.410).

In India there are many people who do not understand all these things. For them they do not know that hungama is charging some amount every month and some even after knowing, do not know how to deactivate. I would also like to bring in that hungama toll free number is a call of infinite waiting as it does not get connected even after you dial it 100 times.

Looking at the number of BSNL broadband connections Indians got and the secret amount Hungama is charging, it can almost be called as a 'SCAM' of few crores by Hungama.

And it is because of Hungama, people will start to lose trust in a well organised BSNL. I request you to take this issue seriously as many innocent people are being suffered by the fraud business tactics by a company.

Thank you”