Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,
I have applied for discontinuation of my landline number[protected] and surrendered the instrument in Jun 16. Action on the application has been taken and the number has been disconnected. At time of application, the staff has told me that the money deposited will be refunded through cheque. But I have not received any reply till date.
I hereby requested that necessary action may be taken on this case.

Yours faithfully,

Geetha Kumari K
Mob: [protected]

With reference to complaint posted on 8 dec. 2016 and then on 10 dec. 2016 that has not been done till now in which we have mentioned about deactivating the bsnl hungama plan (movies on demand, music on demand, games on demand) that has been activated on my phone no.[protected]. so deactivate it immeditely and after deactivating this plan inform me immediately on my e-mail id : [protected]@yahoo.com or on my mobile no. : [protected].

I want to deactivate the all bsnl hungama music from my landline no [protected]

kindly deactivation the above said facility as soon as possible
and kindly wave off the all charges you have charged against these above said facility as we have not installed the bsnl hungama music at all even we don't know about this facility given by your department.

so, kindly wave off the charges you have charged in our previous bill asap.

This is regular problem of bsnl broadband I am facing
21/08/2016 = docket no [protected]. (Resolved)
30/08/2016 = docket no [protected] (resolved)
24/10/2016 = docket no[protected] ( resolved )
23/11/2016 = docket no [protected] ( resolved )
29/11/2016 = docket no [protected] ( resolved )
9/12/2016 = docket no [protected] ( resolved)
11/12/2016 = docket no [protected] (resolved)
17/12/2016 = docket no [protected] time 6:55pm ( pending...)
18/12/2016 = docket no [protected] ( pending...)

No response from bsnl that when it will become working and how many complain I have to do at every now and then failure of BSNL broadband

Pl. change my telephone bill address to the following. the address appearing in the current bill is old. so request you to update my old address to the present one.
hope you will response as early as possible. regds/-

THARAKKAD KALYAN SWAMINATHAN IYER
C-1 APCW TOWN SHIP, ULTRATECH CEMENT, THUMALAPENTA, KURNOOL, KOLIMIGUNDLA, ANDHRA PRADESH -518123

Respected Sir/Mam,

I am Divyang Dave from Ahmedabad, Gujarat. My uncle's BSNL number [protected] this number is charged for three times in a week and this because of Improper information provided by Customer care.
I have asked them several times but not given proper information and in fact not helping for it.
I have compliant for this issue and raised for several time but every time they do nothing..
The complaint numbers are 1L20357515, 1L17317047, 1L20357515, 1L16351631. also they close these complaint from their side not asking or resolving the issue or ask for it.
So, Please help me in it...

Name : p. Krishnamurthy
Land line no.[protected]
Address : s-1, arunkumar apartments, ii floor,
Mahalakshmi nagar, i street, thundalam
Tiruverkadu post, chennai - 600 077

I have surrendered my land line bsnl phone on 14.10.2016 after duly handing over the instrument at poonamelle bsnl customer care office.

Service order number ;[protected] dated 14.10.2016
Order id no. 1-7nu6h3u

But even after 65 days, refund of the deposit amount has not been made.

Dear Sir/Madam,
My name is Susanta Kumar Mohapatra has complained on 17.12.2016 against the WISH GROUPS PVT LTD., 39, Dr. Sundari Mohan Avenue. Above UCO Bank, Level 4th, Near Linton Post Office, Kolkata 700014. (West Bengal) INDIA and got replied from Overseas Workers Resource Centre Team, Ministry of External Affairs on 19.12.2016 to contact on Toll Free No:[protected]Accessible from India only). I had tried to contact on this no. but couldn't connect on this no. Plz. confirm the above the Consultancy is fake or real which have mentioned above to proceed the next step regarding job in Singapore. If it is a fake consultancy then India Govt.should take necessary action.

Thanks & Regards,
Susanta Kumar Mohapatra,
Mob. No. +91-[protected].

My bsnl landline was added with hungama plans.
I don't want them any more cancell all of them immediately.plans were added with out my permission.i am paying bill for them from three months. I haven't used them for once also.
This was a loss for me.so please cancell this plans as immediately as possible.
My landline number:[protected].
My email:venkat30.[protected]@gmail.com

Sir,

Recently BSNL Hungama started doing advertisement calls for almost all BSNL customers. They ask for your email address and mobile number saying that its for record purpose and auto activate BSNL hungama without any consent or notice. Everyone gets to see that hungama was activated in their account only after the bill comes (Around Rs.410).

In India there are many people who do not understand all these things. For them they do not know that hungama is charging some amount every month and some even after knowing, do not know how to deactivate. I would also like to bring in that hungama toll free number is a call of infinite waiting as it does not get connected even after you dial it 100 times.

Looking at the number of BSNL broadband connections Indians got and the secret amount Hungama is charging, it can almost be called as a 'SCAM' of few crores by Hungama.

And it is because of Hungama, people will start to lose trust in a well organised BSNL. I request you to take this issue seriously as many innocent people are being suffered by the fraud business tactics by a company.

Thank you”

I am taking a plan of 249ULD for bb+LL but the company is charged 249rs as one time charges that's why my total bill is 540rs so please deactivate one time charges of bb connection I request the bsnl authorities through the bsnl cdr portal and through the phone so please give suggestions how to resolve my problem thank u
A.NARESH
[protected]
[protected]

My landline phone no.[protected] is out of order since dec.02, 2016. I filed complaint in the telephone exchange.
Later i reported the matter to the tto, siddhesar a number of times. Though he assured that he will send some one to fix the problem, nothing was done and the phone remains dead since.
I contacted the s. D. O. (Phones) who advised me to send sms giving details.
I send sms on 13th dec and another on 16th. But no action has been taken yet. Apart from remaining disconnected for over a fortnight causing extreme inconvenience, i will have to pay rent for all the days so long as remains out of service

I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My landline number is[protected]. please this is not fair. i want immediately stop this service.i will not this bill and disconnected bsnl land line connection. please i requst my no.[protected] stop this service.
I have been using BSNL broadband for the past 2 years. If i am not getting a proper respose from hungama, i will be forced to move this to consumer court and fight against this cheating.

Dear bsnl

This mail is in reference to my recent bsnl broadband bill which had an extra bill of 450rs for some hungama subscription which i have never used or subscribed within my knowledge pls look into this matter an unsubscribe the same so that i can continue my bsnl broadband by paying the amount i paid before or i don't want this service anymore
Bsnl landline no:[protected]
Customers i'd: [protected]

Hello,
My landline bill is having additional 370 rs. Charges of hungama services of bsnl.. Which is not activated by my consent i dont even know about it.. The bsnl is doing a fraud with me.. And when i want to deactivate it the customer care.. They are denying to activate from customer care..
I want to un subscribe all my hungama packages immediately.. And do check about this scam...

My landline phone no.-[protected]
Customer id-[protected]
Account no.-[protected]

Dear Bsnl. I am a very old customer of your ladnline services. And also i avail your broadband services. Butrecently service has been pretty bad. There is no internet for most time of the day. And the landline doesnt work too.
But now since the last few days. It doesnt work at all. I have complained too but no necessary step has been taken. I am fairly disappointed coz we are paying the bills and there is no phone or internet for days. Please send someone to fix this problem. Or we might have to abandon your services.
Hopefully you will take action soon. Thank you

I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is [protected], imposed without my consent in Nov 2016 broad band Bill .The HUMGAMA pack has never been asked for activation, but it has been forcibally imposed. this is not the manner to get the BSNL enriched. You are always imposing unwanted package to earn .

I have made numerous requests to register complaints against SMS spam from BZ-MYNTRA, DM-MYNTRA, BW-MYNTRA. I always receive an acknowledgement SMS saying "complaint registration number will be sent shortly", but no complaint registration number is ever sent. Without a registration number I cannot check the status of the complaint with TRAI. I suspect BSNL is not recording the complaint at all and not planning to take any action against the spammer.

Dear sir
I have surrendered my land phone[protected] on[protected]. the photo copy of the above is attached herewith.
4 months have passed my security deposit has not been refunded still now.
actually the refund should be made within 60 days from the date of surrender.
I think, it is a fake promise given in your site. how many years/months the Co will take to refund the above?

My phone no.[protected]. bb plan 995 combo.
1. not getting stipulated speed of 16mbps, instead only 1.5mbps to 2 mbps maximum upto 5.5 mbps speed. always varying speeds.
2. frequently connecting and disconnecting.
My contact no. [protected], email: [protected]@gmail.com

In the month of june, 16 i took this 995 combo (earlier it was a lower plan of 4 mbps speed). till now i never got the stipulated speed of 16mbps and never above 5.5 or 6 mbps.

Please look into the discrepancy immediately. i may please be informed at the above detailed phone numbers/ email.