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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Bharat Sanchar Nigam [BSNL] reviews & complaints page 259

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O
omjagrat
from Mumbai, Maharashtra
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June to till date 09 10 2016

Address:Pali, Rajasthan

Sir my landline bsnl broadband connection is close last month of june 2016 to till month oct.2016 but not proper guid and response your dept. Staff. My landline no.[protected]. Bsnl line man and block, district level said but not my connection is run. This connection cut for jun but bill every month send your department. So pl my problem solve but not i fir consumar cort....
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I
Inbarajan Nkr
from Chennai, Tamil Nadu
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MNP to Jio not working

Address:626001

I have applied for shifting my BSNL Mobile [protected] to Reliance JIO (for
the purpose of 4g data) on 23.09.2016 and got MMP Number. Order Number :
00000AQXFP.

But still now there's no response from them even after multiple follow up through calls and emails. I don't know what to do further. I have tried out all possibilities as possible. No more other options available.

Please check and revert...
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N
narsimhamurthy gudipati
from Ernakulam, Kerala
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Wrong deduction in my balance

Address:506142
Website:Bsnl.in

Hi
I actually have internet pack in my mobile but 20 min when i surfing internet i got message like "thanks for subscribing to special 30 pack rs49 7days (51010) service. You have been charged rs.49.0 for 7 days. To unsub send sms stop or call 155223 (Tollfree).". I have fully idea about net surfing. Then i called to customer care but they didn't give proper answer to solve issue. Please give u people for solution for balance deduction...
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A
aniket kotnala
from Noida, Uttar Pradesh
Aug 3, 2022
This thread was updated on Aug 3, 2022
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FTTH complaint

Address:Jaipur, Rajasthan, 302017

Ho. My name is aniket kotnala. On 21 september i have submitted my payment and form for ftth connection the guy told me it will take 10-15 days but it's now 21 day and nothing has happen and neither they r answering our call. Plz do something i was having banl broadband connection before but due to my house shifting i change it to ftth connection and the working is so frustrating, plz do something.

Our nearest bsnl office is...
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V
Varsha r
from Mumbai, Maharashtra
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Call details of incoming and outgoing of my landline number

Address:Bangalore, Karnataka, 560003

I want outgoing and incoming call details with phone number of my landline number[protected] from 30-09-16 to 08-10-16 I want details to be sent to my mail [protected]@gmail.com I want information as early as possible I want it to be in detailed information I want all details of my landline number its bsnl network it's wanted as early as possible...
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S
siva ruthvik
from Razole, Andhra Pradesh
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Bad Infrastructure in the phone lines

Address:East Godavari, Andhra Pradesh, 533004
Website:bsnl.co.in

Sir/madam, i am a braodband postpaid customer of bsnl. I am having a problem with the internet speed i am getting. I'm paying for 8mbps but only receive 2mbps. Technicians here are saying that it is out of their hands as it is work of their superiors. The wire quality underground is very bad is what i heard from the technician. Please consider my complaint.
Name of customer :- nekkanti veera latha devi
Number:[protected]...
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S.TAMIL VANAN
from Kanchipuram, Tamil Nadu
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Recharge amount

Address:Kanchipuram, Tamil Nadu, 631502

My mobile number is [protected]. My plan is nesam expired on 19 th sep. 20 th morning auto renewal for rs.49. I didn't seen. I recharged for rs.49 via paytm. For plan extension two times recharged. I made call to bsnl customer care four times, my money not refunded. If i recharged twice amount added in my account. But plan extension my amount was not added. Please re credit to my account....
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D
devi1952
from Kayankulam, Kerala
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Amount debited , but bill not paid

Address:688006

Landline no[protected]kerala circle-alappuzha)
Customer id — [protected]
Account no[protected]

I tried to pay the bill no[protected] for october 2016 for rs 1038/- online via bill desk gate way. an amount of rs 1048 has been debited to my sb account - indian overseas bank, wadala (mumbai). bank reference no[protected]fp. but the bill was shown as outstanding
I had to pay the amount again through another...
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S
Sanjay@70
from Ahmedabad, Gujarat
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Delay in new connection for bb & landline phone!!

Address:312617

Bsnl office: village: gotan, tahsil: merta city, distt: nagaur, state: rajasthan
I have applied before 15 days. Bsnl officer said that the charges will be deducted from the first bill & no need to issue the demand note. Till date there is no further action has been taken, they always buk & assure for the tomorrow. Please help for their immediate action please.

Sanjay ([protected])...
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L
L P CHAUDHARY
from Kolkata, West Bengal
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Non receipt of security money

Address:Kolkata, West Bengal, 700072

My ph no was [protected] i am a senior citizen and got heart attack on 21.2.16 since then my office us closed but i getting bill of excess ant as well as phone was dead since july as per complain record so i was bound to surrender the connection in sept 2016.
I therefore request you to please arrange refund of security money immediately without deducting a y amount hence i have already paid extra in last 3 bills....
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K
kakuanagha
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Provision of service

Address:Alappuzha, Kerala, 690508

Dear Sir,
I am writing this mail to bring your kind attention on below:-
My land line and internet got disconnected on 23 Sep 2016 at 1200 hrs and complaint lodged on the same day. No inquiry or services were provided since than even after register many compliant on customer center and Kayamkulam BSNL office. The connection was established today (5 Oct 2016) at 1200 hrs which cause many loses including faith on the government...
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Address:560095
Website:bsnl.hungama.com

Sir, Please deactivate the Hungama plan immediately. We have not registered for any such Hungama plan on our telephone number[protected], but still since almost 2 years we are being charged in our monthly telephone bill on this account. Hence I request you to kindly deactivate it soon and refund the amount charged since the commencement of the plan.

Thanking you, in anticipation of your early action.

Regards,...
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R
Rishabh Katta
from Lucknow, Uttar Pradesh
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Unsubscribe additional services by hungama.

Additional services like games on demand, music on demand, movies on demand by humgama are activated on my bsnl broadband without my consent and i want to unsubscribe that from my landline broadband service pack. My phone number[protected].
Please unsubscribe immediately and arrange to return the money which taken by bsnl by the bill for 4-5 months....
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M
madhu5
from Kolkata, West Bengal
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Urgently block sim card

Address:721423
Website:bsnl

Dear sir,
Sub: lost sim card

I have already lost my mobile phone, so I requested to you sir plz block my SIM card..my mobile no.[protected] and I have a GD no.

I have already lost my mobile phone, so I requested to you sir plz block my SIM card..my mobile no.[protected] and I have a GD no. ( 2nd time type because minimum no. 350)

Regards
Madhusudan das...
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P
Priyanka154627
from Port Blair, Andaman and Nicobar Islands
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Broadband issue

Address:Kolkata, West Bengal, 700156
Website:www.bsnl.co.in

Hi,

No internet connection for last 6 days. Lodge a complain on 30th september and that time we were told that its gonna take 3 working days.

Its been 6 days and no solution. Whenever calling the customercare they are saying that it will be resolved by 24 hrs with no result.

Or visit branch which operates from 10 - 5 pm. Even for disconnection you have to visit to office. This is simply hopeless.br...
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Y
yogeshgarg
from Bhopal, Madhya Pradesh
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No action taken for request of bsnl broadband plan change

Address:Satna, Madhya Pradesh, 485001
Website:www.selfcare.wdc.bsnl.co.in

Dear Sir/Mam,

I have made a request for BSNL land line broadband plan change via self care portal in relation to Land line number- [protected].I received a system generated message(request submitted successfully) with a prelead ID - [protected].

I am enclosing copy of JPG image of that system message for your kind reference.No action has been taken till date;while request is made on 17/09/2016....
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G
geetthakur1
from Kolkata, West Bengal
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Deduction of main balance

My bsnl number([protected]) was recharged on third of october, 2016 and a recharge of rupees 550 was made .
to my utter surprise today on 4th of october, 2016 the balance has been reduced to rupees 432 only
it is my request that i have all related balance deduction information and appropriate refund to be made
around a hundred rupees has been deducted so i kindly request for the bill and desireable solution of the balance...
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Address:560021
Website:BSNL

My current address is displayed as incorrect and needs correction as my home electricity bill al is this in the updated address and the postman always delivers to wrong address
Rajeshwari e
15/2 1 cross 1 main road hanumanthapuram srirampuram bangalore - 560021

I need this to be updated with below number and full name.
Rajeshwari ethiraj
52/5 1 cross 1 main road hanumanthapuram srirampuram bangalore...
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lov71
from Kashipur, Uttarakhand
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My broadband connection not activate

Address:Udham Singh Nagar, Uttarakhand, 244713
Website:teleculler 1500

Dear sir/medam
Am a new user of bsnl broadband service.. I have booked new connection of bsnl broadband. After a log time site engineer visited and only connected land land phone and not connected bsnl moder and said it is not my work.
You should called outside engineer for connected bsnl modem. It is very convinced for me. And alos said that it is not a cup of tea so please don, t do yourself.
Please do needful as soon...
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S
sandeepbarala123
from Delhi, Delhi
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Close bsnl connection (landline + broadband)

Address:Jaipur, Rajasthan, 302016

Hello Sir,

Phone Number :[protected]

My Internet was not work last 4 month . after too many complaints I have decide to close connection with BSnl.

I have Deposited last month bill and submit close application to branch office on 26 September 2016.

but still by connection is not closed.so Please close my connection . I will not pay any thing to you . and please refund my deposit.br...
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