Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir/Madam,
I am using BSNL GSM No. [protected]. I basically belong to Durg ( Chhattisgarh). And i moved to New Delhi. And facing "no network" problem.

I required urgent help. Please provide the solution. I am not able to find solution online

With regard
Gagandeep Singh

I am cutomer of BSNL, dhanbad, Jharkhand.I am having problem with my broadband connection form last 5 days. I have registered complaint for the same. Inspite of calling almost 50 times i have not received any attention on my complaint. Customer care tells me to visit the local Bsnl office and when i visit the branch, the staff memebers do not take the matter seriously, instead they make an excuse by saying that they are calling the technition but he is not picking up the phone. I am a postpaid customer, I have to pay a fixed amount of bill . I have not been able to use the facility from last five days and still counting. BSNL is a government organisation and it should respond to after sale service even more efficiently than the private companies. I have request to concerned authority to look forward into the matter as soon as possible and provide me with valuable sujjestion. I need a compensation for my loss also. Today I called customer care and i got a reply that, that technition is not responding to us, so we cannot send men and I shuld visit the branch office . A big question arises than what is the need of customer care if they cannot even entertain you complaints.
Government officials should not take their work for granted. I am also a government officer thats why its very sad to see people neglecting just because they are having their job security. I am providing my docket no. [protected].
hoping to get response for this message.

Customer Id: [protected]
Billed RS.410 additional for good for nothing hungama, never subscribed anything in it, they them self subscribed in my name. Today i have unsubscribed everything. Should i have to pay for something i haven't used. Should i go for court, since lot of bsnl users are affected by this scam. Will there be any way to completely delete hungama account and file a complaint on them?

Its been more than a week since my new bsnl sim has not receiving any signal since the portability procedure is done .Even after repeated complaints over this problem to costumer care there is no update in the situation.I am seriously regretting my choice of porting from my previous mobile service provider.They are all saying that the activation is done but they are not identifying the problem with my number.it would be great if you process my request asap .thank you.

Hellow sir, i have a problem o[censored]nauthorized charges from hangama services ..so then i want to disconnection of hangama services through my broad band connection..so i kindly requesting you sir, please remove these services Immediately..and I don't need the music, fun and extra services of hangama services..and this is my land line no[protected].please solve this problem.

Sir these are ny details about fee dedution plzz refund it sir

Dear JADY SRUJAN KUMAR

You have successfully made a payment of Rs. 504.31 for your order on BHARAT SANCHAR NIGAM LIMITED TTA using Atom Gateway. The Atom Transaction Reference No. for this payment is[protected]details annexed below).
Transaction Details
Merchant Name: BHARAT SANCHAR NIGAM LIMITED TTA
Merchant Site: www.bsnl.co.in
The charge will appear on your credit card / Account statement as BHARAT SANCHAR NIGAM LIMITED TTA
Transaction Date & Time [protected]:35:32 PM
Merchant Transaction Reference No. JETTAJUL16_[protected]
Atom Transaction Reference No. 19262921
Payment Mode Debit Card
Card Brand MASTER
Amount 504.31
Customer Name JADY SRUJAN KUMAR
Customer Email Id Srujan.[protected]@gmail.com
Transaction Status Success


For any queries, Please contact the merchant BHARAT SANCHAR NIGAM LIMITED TTA

BSNL landline bill online transaction failed but amount debited in our bank account,
Transaction ID: FCDR[protected]
Transaction Date:[protected]:29:11
Amount: Rs800/-
Account No: [protected]
phone No:[protected]
invoice No:[protected]

at the time of transaction failed amount will be auto refunded to my account within 3-4 days, but almost one month completed, still date there is no amount refunded to my account,
Kindly look on the above issue ...

Regards,
Nagaraj BS
harihar-karnatak state

Dear sir,
I requested for a shift in telephone on 27th August and still my landline has not been shift everytime they just give extra reasons why it's not shifted. We have been Bsnl landline users from past 30 years and we have never been treated in this way ever before. If you can't provide service atleast stop charging the bill.
Phone number [protected]
Name - Celine Lewis
Area - udupi santhekatte in Karnataka

Dear sir, i have lost my mobile hand set with sim no. [protected] on 14.09.2016 evening. Kindly block the same as early as possible. The sim has issued on the name of tushar kanti purkayastha, my address as registered on bsnl record is 104/g, visal housing complex, maligaon chariali, near fly over, guwahat - 781012

Sir, i am a bsnl customer for years now, but since last three months i have been charged for music on demand hungama plans, without my subscribing for it.it is something unjust . it has been happening since last three months. I here only request you to kindly deactivate this website music on demand hungama movies etc. which i am not interested in. kindly deactivate this website from my bsnl website services from this very hour. thanks.

Hi,
I filled form of BSNL TTA(Jr Eng) but when i submitted the form because of some technical issues this process could not completed but Money was debited from my Account.
to fill the form I paid to the site second time then it is successfully done.
It was mentioned in the site that it will be refunded in 5 working days but when i called they said it is 15 working days. Now I am not able to connect with them.

These are the details of Failure Transaction
Transaction Date : 08/08/2016
transaction Remark : VIN/AT-BHARAT S/[protected]/0
Registration Id : 1353745
Name on Form : RAMDHAN CHOUDHARY
DOB : 11­/12/­1989

I have attached photo of Transaction details, one is for Failure and other is for Success which occured on same date.

I ganesh ramrao rekulwar p. O, bsnl land line :no.[protected] wanted to deactivate all bsnl hungama packs on my number. So please do it immediately i ganesh ramrao rekulwar p. O, bsnl land line :no.[protected] wanted to deactivate all bsnl hungama packs on my number. So please do it immediately

Hello, i am Arun Kumar.Placed a new service request for broadband connection with a Bsnl marketing person Rajendran([protected])and after delaying the connection requested refund. Its been two months since I requested a refund this guys is cheating rejecting my calls no contact. Using offensive words while talking no respect at all. Kindly take action and help to get back my deposit. And requesting not to employ these kind of rowdys in future. Thanks in advance.

This is inform you that regarding timings in BSNL office in Bangalore main centre
opposite to cubbon park near to Press club, when I visited the branch at 4pm today(12/9/13)to put currency for my mobile but unfortunately I saw the main door was closed & nobody there to inquire about it, the
timings of the office counter was shown 10am to 1pm & 2pm to 6pm.but I was
surprised to see that the office was closed at 4pm, itself .I request to look into it &
never give hardship to customers & losing your business.

Jagadish
Press Authority

From,
SAJJAN KUMAR CHOURASIA
MAIL-ID [protected]@gmail.com
DOB :[protected]
Registration no - 668428

Respected Sir/Madam,
I have applied for BSNL JUNIOR ENGINEER TTA - ELECTRONICS & COMMUNICATION Branch.I made payment of Rs.1019.54 through net banking on 11.8.2016 from my UNION BANK ACCOUNT Net Banking.The transaction was successful and amount was deducted from my account.
But the registration is not confirmed. and also the ONLINE PORTAL OF BSNL showed that '"Application is incomplete and asked me to pay again'".So I made my payment again on 11.8.2016 from my SBI DEBIT CARD and registered my application.But my first payment was not refunded yet.So I have made payment twice for my registration id 668428.
Request you to kindly refund the money for transaction made on[protected] for failure transaction.I have made two payment for single application please refund ammount. For this i always grateful to you.
Yours faithfully
SAJJAN KUMAR CHOURASIA
Registration Id-668428

Firstly I Opened Delivered Tablet And It Seems That Tablet's MotherBoard Is Demeged And Sound And Mic Is Not Working I Compalint To The Custumer Care They Told Me Thier BSNL Servie Center Adrees Then I Will Go Thier Their Menager Says This Tablet Is Shuted Down This Product By Companey 1 Year Ago When Bought Product The Date Is 10 Nov 2014 How Can Fix This Problem ?
And They Not Get Back Refund. This All Lost My Money Rs. 6999 Please Help Me.

MY SNEPDEAL Custermur Id : [protected]
HELP ME .

Respected Team,
This is to inform you that I am a loyal customer of bsnl since decades but now I have to take strong step towards this connection as I am always facing problems from disconnection of my connection of [protected]. Many times I called to the local exchange people as well as the concern person kamta but I always getting the same answers indirectly that give some amount to make this working. from one month my phone was disturbed and now the bill will come. I have strong reservations of this and I request you that please waived off my bills for this month and take some strong action on staffs who are thinking that bsnl is their own property. I am going to complain on pgportal website also as last time I did. I will not pay a single penny (Riswat) to bsnl staffs for making my landline working. Its their duty to give the service like others players are doing. Its really same on us that one side private companies are giving hassle free services and bsnl is troubling us. One side our respected PM is saying something and on ground this kind of activity is going on. I request you to please open my last complain which was made for the same number you will understand how I am facing the problems. Can anyone tell me what is the use of my connection. I need strong action on the staffs and also let me know that this problem is going to be solve or not so that I can change the service provider.
Regards,
Ramakant Verma.
[protected]/[protected]

Redmi phone with no. [protected] is lost in delhi dated 11 september 2016. This phone number is registered on BSNL sim card. Phone was stolen while travelling in a local bus of Delhi. Sim has been issued in the name of Mr. Shyam Lal Sharma. Kindly Deactivate the Sim.I am requesting you to deacivate this sim so that no one should misuse it. Various bank details and other confidential things are registered on this number . So kindly deactivate this sim.

Sir, i got married recently my wife facing a problem with is threatening calls from unknown so please send me a received call details from April-2016 to 10th September-2016. if you call me i will tell you my BSNL number so please solve this problem which i thankful to you. my mobile is [protected] this is vodafone number. thanking you sir from G. Santhosh Reddy from Kamareddy Telangana State

Once they call me said hungama service will going to axtivate...they said its trail pack...later u can activate full plan...but i refused.. however they convibced...but relized after getting my bill...stating onetime charges is 486rs...ohhh fully cheating...govt based company...better to go jio reliance..instead in bsnl...slamming with parnk call...my no [protected]