Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir,

Ref :- deactivate of hungama movies, music and games on demand.

Bsnl has provided us (Telephone no[protected] with the movies, music and games for period one month at free of cost, but thereafter bsnl has charged for the movies, music and games, which we have not utilized. So i kindly request you deactivate the movies, music and games on demand facility from our broadband package and do the needful.

Dear sir/Mam
Landline no[protected]
Bsnl service months ka 8-10 baar phone ded hota hai kabhi internet nahi chlta hai kafi pareshani hoti hai
so sir plz aap isse issues p thora dhayaan dijye

thanks
zahid

Dear sir,
This is the request you to my land line number[protected] was disconnected in very long time. But my deposited payment till now i didn't get it.
Initially i were deposited rs. 10000.in around 15 years above. But those landline disconnection was since 2 years. I had enquerry so many time in anchal branch but there no responsibility to refund my money. So kindly get refund my deposit my cash as soon as possible.
Your's sincerely
Bhavani. N. K
24/08/2016

I'm unable to send sms from my wb bsnl no. I'm at telengana currently, i called [protected], they said they cannot do anything as its a wb no and asked me to call wb cc no. [protected] instead. When i called this no. The ivrs is asking me to press 1/2/3 to select language, and even if i'm pressing its not accepting my entry. Its saying 'nothing pressed or invalid entry pressed'. Such a faulty ivrs system! As of now, i'm stuck and my problem to unable to send sms persists. Though i'm complaining here i have little hopes that bsnl will resolve my issue, still posting as its really urgent for me to be able to send the sms.

Recharge of rs 449 data voucher on [protected] worth 3.5 gb for 90 days done on 24/08/2016 08:57 but not credited and no response from bsnl customer care executive. You may contact me also [protected] & email id [protected]@gmail.com
Transiction details are recieved by bsnl portal:-

Dear customer,
Your payment of rs.449.00 is successful. Thanks for your support and being with us.

Below are the transaction details for your reference.

Transaction details
Receipt number: [protected]
Transaction id: pgsm[protected]
Transaction date:[protected]:55:50
Amount: 449.00
Phone no: [protected]
Bank reference no: ig0coskwe2


Please view transaction details on bsnl portal for future reference or for pdf format.

Regards
Bsnl portal

Dear sir,

I’m working in Dubai, my phone BSNL[protected] connection and internet in not working properly, I have called many times from office in Dubai, and talked to section Engineer, Mr. Chandra Mohan[protected]. and I haven’t received any reply from him since then. It’s been more than 3 weeks. To whom should I give the complaint, I can’t find anyone in Kerala to tell my problems. Please kindly take immediate action or else I would like to have a Permanent disconnect.
I have sent my complaints many responsible Officers. I still get no reply. So Please take an Immidiate Action

My Dubai No.[protected]
Email: [protected]@gmail.com
Kerala No.[protected]

regards
Mohammed Ali.

Regards,
Mohammed Ali


Mob : +[protected]
WhatsApp : +[protected]
www.expertvaletuae.com

Complaint id - [protected]

Even after approaching thousand times the bsnl team for solving the complain with above mentioned id, no one from bsnl has turned up yet on this, neither they have attended the issue for a single time.

We have posted this online as well as and sent the same concern over emails too, but still there is not a single response and the complaint remains as it is.

We want reimbursement...

Dear sirs, my bsnl landline telephone no.[protected],
Since, april 1016, my broadband connection made is very slow due to excess usage limits as informed by 1504. But bsnl technicians said it is due to fault in "cable line', which requires immediate repair. Change of plan will not solve the speedy connection.
My recent complaints are :[protected], [protected] and [protected] in august 2016 itselfno action has been taken, so far. Regards
Subrato dey.

I have surrendered my landline and broadband connection on 9 th june 2016 for my landline no.[protected]. I have paid all their dues and have applied for refund of deposits via writing along with application of cancellation on 9 th june 2016. It has already been more than 2.5 months and i have still not received refund of my deposit.
Kindly grant me my refund.

Please deactivate bsnl hungama plan as soon as possible. At the time of some marriage ceremony i accept bsnl hungama plan on 26/05/16. After successful completion of that marriage ceremony, we are not using that plan. So kindly deactivate bsnl hungama plan of id no-154876. I am a senior citizen, recently retired from my service. I can"t pay rs 339/- on demand for bsnl hungama plan per month with separate landline & internet charges. If you disagree to disconnect bsnl hungama plan very soon i have to think about total deactivation of my land line.

With due respect i would like to state that there has been an unnatural deduction of balance of 53 rupees from my mobile no [protected].
There was an off of 14 rs. Recharge for 90 mb data with 2 days validity
I did the recharge and used it on 22-aug, 2016. The data usage was deducted from the recharge
On 23-aug, 2016 when i used it, it got deducted from my mobile balance of and 53 rs. Was cut
On calling customer care they claim the plan is for 1 day where online it shows 2 days.
I did the recharge based on what information was available on the paytm site.
Please look into this matter and reimburse my 53 rs.
Its upto the authority to decide whether customer care people are unaware of offers or paytm site is giving false informations but i want my reimbursal to be done anyways

Regards
Nafees
[protected]

Dear sir,

I am mahavir prasad, from rewari haryana, i have bsnl sim -[protected]
2 time i have my submit paper in airtel counter for porting, both time bsnl reject my porting request
Bsnl say :- contractual obligation violation
Pls. Help and porting my sim into airtel otherwise i will discontinue this sim

Pls. Forward this complaint to concern department
Regards
Mahavir prasad

Hi,
Corresponding to phone[protected] we have submitted multiple complaints to help fix a dead landline and absent wireless internet connection. It has been 1 month and 22 days and no action has been taken yet.
After one week from our initial ticket, a technician visited our house and said that the line was active at the box downstairs but the wires leading up to my apartment are damaged. He also said it might be 1 week or 10 days before he gets the wires since the branch was out of stock.
Since I'm currently overseas on work, my mother, a senior living by herself, has since made multiple follow-up complaints. Each time she is promised immediate action but nothing has happened. Despite no connection at the house, we have received a bill for Rs. 1006. Our neighbors and the building security have been suggesting to my mother that the technician is possibly delaying action for want of bribe.
Since we have not been asked for any explicitly, I will continue to believe in the sanctity of service and trust that immediate action can be taken in this regard. Also, I request a reversal of the Rs. 1006 charged to the account since I should not be charged a fee for NO service.
I'm reachable at[protected] if you would like to speak further. My mother, acting on my behalf, can be reached at [protected]
Regards,
Satish

Since a month.. internet is not working at my place. I have made a complaint hell lot of times to the customer care and the respective person responsible for the same.. but no action is taken yet. Its very disappointing and hard to say this but it has the worst customer service. I hereby clearly mention that I need my broadband to be working maximum by tomorrow. . Its hard wothout internet at home for us to do our jobs

I have been charge a sum of rs.365 in the bill no [protected] date 03/06/2016 and rs 340 in the bill of [protected] dated 03/07/2016 and rs.362 in the bill [protected] dated 03/082016 charge against bsnl hungama movie/music on demand. I would like to bring to kind notice that i have not either subscribe to or utilised this service so far. Therefore i request you leave necessary step to refund the amount from my bill and unsubscribe this service with immediate effect.
My landline phone no.[protected],
My accont no: [protected]
My address: b-88 hawa sarak nandpuri jaipur, near geejgarh vihar colony shyam nagar.

Name: kritika sharma
Mobile no :[protected]
Email address: kritikasharma525. [protected]@gmail.com

Hello

I have not opted any value added service in my landline number
[protected] accout no.[protected] chennai circle but i was charged rs.489/- in every bill since april 2016 as one time charge.
I find no reason for the same since i was not in station for the last three months i could not take the matter.
In every bill they charged as one time charge what it means that also i could not understand
Please take up with concerned and arrange to refund the money what i have paid since april 2016

Thanks
Regards

B renganathan
Mob. [protected]

Sub: DEAD TELEPHONE AND BROADNABD SERVICES FOR LAST 4-WEEKS. Tel. 273629 at Roorkee

The above telephone (273629) is dead for past 4 -weeks. Neither telephone nor the Broadband is working. Registering the complaint on 198 has no effect. After few days SMS is received that the complaint is resolved. While the fact is that nothing is working.
I am paying @ 1100/- pm for very poor services. In addition I have to pay to other service providers.
The complaint may please be looked into. And the Broad band charges paid to BSNL for the interim period may be refunded immediately.
Thank you.

( B.S.GUPTA)

2 month se mere lendline bill me hungama ke 500 rupees add ho ke aa rahe hai jabki service khud company ke taraf se hui hai yah khud company ne man liya hai fir bhi service deactiveat nahi kar rahi hai mene 3 bar deactivet keliye mail bhi kar diya our call bhi kiya fir bhi hungama vale paisa kamane me mahir hai ye aab bardast nahi hoga bas ho gaya aapki kisi bhi prakar ki service ki hame koi barurat nahi hai aap aapki service band kar hame hamara aamount refound kar do yahi vinanti...

Hi i lost my mobile with sim card in salem railway station. Someone stolen and now its switched off. I cant find them. Pls help me in this. I am using this number fr more than 20 years, this no s more important for me. All my clients contact me in this no. So pls block it fast so tht i can buy the same number my number is [protected], pls block the sim my temporary no is [protected]

Hello sir/ma'am,

I have cug sim card of bsnl, the scheme for cug sim is 2 rs per day, and this company cut charges on every phone call per second. This is very disappointing, when i called on customer care, they tell me that, you need to give complaint to bsnl office. And when i went to bsnl office, they give very unusual reason, they said - you need to recharge your both sim cards with rs 100. Then it will be started. I does as said, but still i have same problem.
So, please help me to solve this.