Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My land line no.[protected]from the last 6 months my broad band is not working properly instead of several complaints the technician is attneding sometimes immediatelyl it is not working i completely fed up with bsnl broad band, this is a last chance i am giving a complaint to you sir concerned pl respond i am unlimited plan taken sir, from the last 18 years i am usinsg bsnl broad band but completely fedupped

Our Wi-Fi is not working since three days and there is no response from local office. Our old complaint no is [protected]. And if we call on this no[protected] they don't receive the call and even on this no [protected] please take a strict action, and there are many problems we are facing through this problem and in one month 15 days Wi-Fi doesn't work.

I am Apratim from Uttarakhand.I switched on my router and after five minutes, I was offline.I just cannot understand that why this government ISP cannot maintain its continuous internet connection for five minutes and though it charges more than I expect.This network issue continues for days.When called, many of them, you won't believe it, are drunk on duty if they pick the phone.I do not know why the government is feeding this white elephant.

My landline no.[protected]
I got reversed my hungama charges for July 2016 bill after my complaint. I also received the deactivation mail to email id. To my shock I received bill for August 2016 for Rs.248/- Kindly reverse the charges since I already paid. I already got deactivated the services. How I was charged for the month of August 2016
Kindly look into this and do the needful.
Thanking you.

I made a complaint at Hyderabad India about the landline dead through online and also from 198 so on. This was made 5 days back. The exchange is Nizampet. If an government organization like bsnl fails to act & rectify on such complaints that too in cities like Hyderabad. It is time for government of India V to take a view on such unproductive organizations at the earliest.

Sir this is to bring to your notice that the hungama service was activated on the number[protected] registered in name of S.S.Pillai.
The plan is of no requirement . So, Its a request, kindly deactivate the service from the above number. Do, it needful as the hungama service is adding more charges with the Bsnl Net Plan Bill.Do, the needful as soon as possible.

Dear Sir,
I lost my mobile handset alongwith my sim card at Dehradun. My mobile no. Was [protected] . The SIM was issued from Hisar Haryana. Also I contacted customer Care at Hisar Telephonically but they gave this website to complaint. I want to block the sim card so that no one can misuse it. I request the bsnl to block my sim immediately.

Virender Singh Arya

My BSNL landline Ph No 2420025 at Bareilly Cantt Bareilly is not working since last 8 days. I registered complained at BSNL no 198 with complaint no [protected]. Nobody attended the complaint but I received completion report on my registered mob no [protected].
I have again registered complaint, this time on No 1500 of BSNL provided in completion report message. Still awaiting for complaint to be attended.
Last time when this no went off road it took more than 15 days for BSNL to make it functional. They charged full bill for that period also.

Even after repeated followup for more than a month there is no action by he bsnl service to install net connection at my residence.i am already a user of bsnl services and needed another connection as we have shifted to another residence.
Never experienced such a bad response from a services team.probably bsnl dharwad branch is acting as a conventional government organisation troubling public

I am from coimbatore and after repeated complaints my problem has not been solved.
The BSNL in charge whenever picks up the phone ask me to call other number and transfers the responsibility to others.
I need the broadband for my projects. I will be grateful if the higher authorities looks into the coimbatore BSNL Branch. My land line number is [protected]
Thanking you

Sir,

With reference to the subject cited above I have the honour to make a complain through your esteemed autority against the BSNL office of Mon HQ wich is district HQ of Nagaland stste. That sir, Mon is a district HQ of Nagaland which is having 12 Districts. But comparing to other districts of Nagaland the BSNL service of Mon is very poor. It has been more than 20(twenty) days that there is no Network of BSNL in Mon District. This is not the first time also. There are many times happened like this in previous years and during this years also.

So, BSNL postpaid users have big loss by paying rental Bills many times whereas they couldn't make even one call aso since there was no network of BSNL for many days. Besides, nowadays Nagaland Board of School Education has introduced IIT in different schools and made complulsury to have broadband. So many schools of Mon District have taken broadband connection. But IIT practical classes cannot be conducted due to poor service of BSNL.

Since the BSNL is not functiuoning properly almost all the people of Mon District of Nagaland are after the Private Companies like Airtel, Aircel, Idea, Relience etc. The main reason is even the JTO who is posted here in Mon is always out of station and other officers who are supposed to be in the office are not in the office. Only the fourth grade staffs are in the office.

So I, on behalf of Mon District BSNL Postpaid user as well as a Principal of a Higher Secondary School draw your kind attention and requesting to give good service of BSNL in Mon District.

Yours faithfully,

Nyamto Konyak
Mon Town
P.O. Mon
Pin Code: 7986211
Nagaland, India

My land line phone no.[protected] with broad band facility was out of order since 14th August. Due to holidays complaint could be lodged on 16th August.

For 15 days in-spite of continuous follow-up with local complaint office, with SDO and even with DET Panipat, the complaint could be attended yesterday on 31st Aug.

I dont know why SDO and DET could not got the complaint resolved. I have taken monthly plan, who will pay for the above period on non-utilization.

Can BSNL understand the harassment I have faced during this period. I have been twice in a day was requesting the authorities for getting the phone operational. I have personally met SDO and Divisional Engineer Technical.

This is happening almost every month or in 2 months. Two months back in June same had happened With Such a poor service it is difficult to continue with BSNL.

One can imagine the life now a days if phone and broadband is not working for 15 days continuously besides mental harassment for the complaint not being attending.

Why BSNL should not fix the responsibility?????

I should not be charged for the above period.

Dear sir,

I applied to JE post and while making the online payment it showed that the link broken but the amount got deducted which was 1000 rs + service charges.
Today i have again submitted the fees and then it is successful.
so its my kind request to you to refund the amount for failed transaction.
my details are:-
Reg. no.-1152625
Email:-navdeep.[protected]@yahoo.com
Contact no.:-[protected]

Consumer id - [protected]
Account no - [protected]
Phone no [protected]
Name j. Arivazhagan
Excess amount paid and in the account - 8745.46

I have personally visited account officer at sidco guindy complex who is incharge for west tambaram and handed over a request letter along with cancelled corporation bank cheque for refunding the said amount on 25.07.2016. He has informed me he will do the needful and refund the amount in the month of auguest 2016. Till date the amount is not credited to my account. I am a senior citizen it is not possible by me to commute to your office every time. Kindly do the need full and inform me action taken to my mail-id is ja. [protected]@gmail.com.

Sir
i have an landline connection from last three years having number[protected] i have pay continue charges for this number but last 6 months the connection is inactive & i am facing lots of problems to use internet & landline facility.
for this i do complaint to jalgaon office & also khamgaon office but they diddent responce to my complaint having issue that is connection is still inactive due to bsnl...
so pls help me to solve this problems

thanks & regards
pawankumar khanderao
mob no [protected]

I have made several complaints to BSNL already asking them to fix my landline connection. The service has been faulty for the last couple of months. This has been happening for several years now, at least twice a month the line gets faulty. I don't know why this is happening to my particular landline connection. Every time when bsnl service person come for repair I have to pay them Rs.200 per person(for 2 person). This is happening regularly and if I don't pay them they just don't turn up the next time when my line gets faulty. It's been two months now, I complained twice and no response or action taken so far. I'm seriously getting frustrated and am tired of complaining because I never get a response. BSNL customer service has never considered customer as a priority and always make people wait and hate life for it. I need a permanent fix for this which is why I'm now approaching TRAI hoping I would get a proper and quicker solution to my problem. I'm submitting this complaint on behalf of all bsnl users in a similar situation. Please give us the right fix.

Please deactivate all hungama services from my broad band land line phone number [protected]
Details are as follow
Adjustments
Adjustment description charges
Adjustment for music on demand :hmod charges for jul[protected]
[protected].00
Adjustment for subscription charges for movie on d
Emand by m/s hunganm
A:hmvod charges for jul[protected]
[protected].00
Adjustment for games on demand by m/s hunganma :hgod charges for jul[protected]
33064) 70.00
Total charges (Rs.) 410.00

Please deactivate and reimburse

I am post paid customer of mobile no.[protected] & account no.[protected], Receive bill no.[protected], dtd.5/8/16 fixing late fee Rs.10 in advance.Due date 29/08/16 and I paid online in advance on 22/8/16, but the bsnl did not exempt the late fee why? this is not legal. No late fee fixed prion was not deducted at the time of payment. It is cheat by bsnl Regard Haren Das

I am resident of tatapudi village, kapileswarapuram mandal. Our village has very low signal connection. We are facing issue this issue from a long time, our village doesn't have any proper signals to make a phone call or receive one.

Signal connection is too low, which makes voice over talk and other voice can't be hear though the connection is estlabished.

Hello

I paid the fee twice via citibank debit card for the exam. I have mailed them repeatedly and they aint picking calls either. The failure transaction details are as follows:

The details of the transaction that did not complete the application:

Transaction date & time[protected]:47:07 pm

Merchant transaction reference no. Jettajul16_[protected]

Atom transaction reference no.19535793

Payment mode debit card

Card brand master

Amount1008.63

Customer name guhan sriram. R. V.

Customer email id g. [protected]@gmail.com

Transaction status success

Please do the necessary for the refund of this amount. Only the second transaction made from the same card reflected on the payment page finally and completed the application procedure.

The successful transaction ref number given in my acc is sbipg ref:[protected]. And the successful transaction details are as follows:

Transaction date & time[protected]:40:15 pm

Merchant transaction reference no. Jettajul16_[protected]

Atom transaction reference no. 19540802

Payment mode debit card

Card brand master

Amount 1008.63

Customer name guhan sriram. R. V.

Customer email id g. [protected]@gmail.com

Transaction status success

Please do the necessary to initiate the refund.

Thanks