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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 267

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S
Sagar_gandhi
from Visakhapatnam, Andhra Pradesh
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Complaint not getting attended or solved

Address:Vadodara, Gujarat, 390001
Website:bsnl.co.in

Complaint id - [protected]

Even after approaching thousand times the bsnl team for solving the complain with above mentioned id, no one from bsnl has turned up yet on this, neither they have attended the issue for a single time.

We have posted this online as well as and sent the same concern over emails too, but still there is not a single response and the complaint remains as it is.

We want reimbursement...
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S
SUBRATO DEY
from Jabalpur, Madhya Pradesh
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Broadband is very slow

Address:482005
Website:BSNL

Dear sirs, my bsnl landline telephone no.[protected],
Since, april 1016, my broadband connection made is very slow due to excess usage limits as informed by 1504. But bsnl technicians said it is due to fault in "cable line', which requires immediate repair. Change of plan will not solve the speedy connection.
My recent complaints are :[protected], [protected] and [protected] in august 2016 itselfno action has been taken, so far....
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Address:380054

I have surrendered my landline and broadband connection on 9 th june 2016 for my landline no.[protected]. I have paid all their dues and have applied for refund of deposits via writing along with application of cancellation on 9 th june 2016. It has already been more than 2.5 months and i have still not received refund of my deposit.
Kindly grant me my refund....
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B
Banibrata Sarkar
from Silapathar, Assam
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Deactivation of bsnl hungama plan of landline number 0342-2560748

Address:713101
Website:BSNL HUNGAMA

Please deactivate bsnl hungama plan as soon as possible. At the time of some marriage ceremony i accept bsnl hungama plan on 26/05/16. After successful completion of that marriage ceremony, we are not using that plan. So kindly deactivate bsnl hungama plan of id no-154876. I am a senior citizen, recently retired from my service. I can"t pay rs 339/- on demand for bsnl hungama plan per month with separate landline & internet charges. If you...
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N
nafees0323
from Noida, Uttar Pradesh
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Unnatural deduction of mobile balance

Address:600056

With due respect i would like to state that there has been an unnatural deduction of balance of 53 rupees from my mobile no [protected].
There was an off of 14 rs. Recharge for 90 mb data with 2 days validity
I did the recharge and used it on 22-aug, 2016. The data usage was deducted from the recharge
On 23-aug, 2016 when i used it, it got deducted from my mobile balance of and 53 rs. Was cut
On calling customer...
+2 photos
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mahavirprasad
from Udaipur, Rajasthan
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Bsnl not porting my mobile

Address:123401

Dear sir,

I am mahavir prasad, from rewari haryana, i have bsnl sim -[protected]
2 time i have my submit paper in airtel counter for porting, both time bsnl reject my porting request
Bsnl say :- contractual obligation violation
Pls. Help and porting my sim into airtel otherwise i will discontinue this sim

Pls. Forward this complaint to concern department
Regards
Mahavir...
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Address:560076
Website:www.bsnl.co.in

Hi,
Corresponding to phone[protected] we have submitted multiple complaints to help fix a dead landline and absent wireless internet connection. It has been 1 month and 22 days and no action has been taken yet.
After one week from our initial ticket, a technician visited our house and said that the line was active at the box downstairs but the wires leading up to my apartment are damaged. He also said it might be 1 week or...
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S
sindhuribe
from Talcher, Odisha
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Broadband customer service is worst

Address:Chennai, Tamil Nadu, 600096

Since a month.. internet is not working at my place. I have made a complaint hell lot of times to the customer care and the respective person responsible for the same.. but no action is taken yet. Its very disappointing and hard to say this but it has the worst customer service. I hereby clearly mention that I need my broadband to be working maximum by tomorrow. . Its hard wothout internet at home for us to do our jobs...
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K
kritikasharma
from Jaipur, Rajasthan
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Bsnl deactivate hungama service

Website:bsnl hungama

I have been charge a sum of rs.365 in the bill no [protected] date 03/06/2016 and rs 340 in the bill of [protected] dated 03/07/2016 and rs.362 in the bill [protected] dated 03/082016 charge against bsnl hungama movie/music on demand. I would like to bring to kind notice that i have not either subscribe to or utilised this service so far. Therefore i request you leave necessary step to refund the amount from my bill and unsubscribe...
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R
Renganathan Balakrishnan
from Cuddapah, Andhra Pradesh
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Hungama tv in all ways

Address:600106
Website:CHENNAI TELEPHONES

Hello

I have not opted any value added service in my landline number
[protected] accout no.[protected] chennai circle but i was charged rs.489/- in every bill since april 2016 as one time charge.
I find no reason for the same since i was not in station for the last three months i could not take the matter.
In every bill they charged as one time charge what it means that also i could not understand
Please...
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Address:247667

Sub: DEAD TELEPHONE AND BROADNABD SERVICES FOR LAST 4-WEEKS. Tel. 273629 at Roorkee

The above telephone (273629) is dead for past 4 -weeks. Neither telephone nor the Broadband is working. Registering the complaint on 198 has no effect. After few days SMS is received that the complaint is resolved. While the fact is that nothing is working.
I am paying @ 1100/- pm for very poor services. In addition I have to pay to...
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V
vishal pardeshi
from Indore, Madhya Pradesh
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Faltu company ke taraf se service active karke grahak ko pareshan kar rahe hai

Address:Barwani, Madhya Pradesh, 451881

2 month se mere lendline bill me hungama ke 500 rupees add ho ke aa rahe hai jabki service khud company ke taraf se hui hai yah khud company ne man liya hai fir bhi service deactiveat nahi kar rahi hai mene 3 bar deactivet keliye mail bhi kar diya our call bhi kiya fir bhi hungama vale paisa kamane me mahir hai ye aab bardast nahi hoga bas ho gaya aapki kisi bhi prakar ki service ki hame koi barurat nahi hai aap aapki service band kar hame...
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P
priyengarajendran
from Bhubaneshwar, Odisha
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To block missed sim.card

Address:625531

Hi i lost my mobile with sim card in salem railway station. Someone stolen and now its switched off. I cant find them. Pls help me in this. I am using this number fr more than 20 years, this no s more important for me. All my clients contact me in this no. So pls block it fast so tht i can buy the same number my number is [protected], pls block the sim my temporary no is [protected]...
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Address:380063
Website:www.bsnl.co.in

Hello sir/ma'am,

I have cug sim card of bsnl, the scheme for cug sim is 2 rs per day, and this company cut charges on every phone call per second. This is very disappointing, when i called on customer care, they tell me that, you need to give complaint to bsnl office. And when i went to bsnl office, they give very unusual reason, they said - you need to recharge your both sim cards with rs 100. Then it will be started. I does...
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D
Drishya Ashokan
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exam fee

Address:Thiruvananthapuram, Kerala
Website:www.externalbsnlexam.com

I have applied for bsnl tta exam from my hdfc account. The provisional registration number of my application is : 1184909.

When i have done the transaction twice (Rs 2000) it showed that the transaction was broken. But the amount got debited from my account. A failure message was not even send to my phone or mail stating that amount will be sent to my bank account. Just on the screen it was shown that the amount will be credited...
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M
Makri
from Tindivanam, Tamil Nadu
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Recharge unsuccessful but money debited

Address:Wayanad, Kerala

I have taken a new sim no: [protected], for which the authorities told me to recharge for rs. 49..
I didn't know that exact 49 needs to be recharged.. So i recharged for rs. 100 on 5th august 2016..
But i didn't get the new number activated..
So the next day, 6th august, again recharged for rs. 49, that also haven't worked..
Both these i did online from south indian bank's paytm application..
Both amounts...
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S
satyamishra1953
from Damoh, Madhya Pradesh
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Deactivation of bsnl hungama plans games and movies

Address:Jabalpur, Madhya Pradesh, 482002
Website:bsnl hungama

Since 3/4 months I am finding that around Rs.250 to 300 have been deducted towards bsnl hungama games and movies plans which I will not be able to afford.I therefore request you to deactivate all plans related to games and movies on bsnl hungama immediately on my landline number[protected] as I do not want to use these plans . satyanarayan mishra...
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S
sravs.gms
from Delhi, Delhi
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Bsnl tta exam payment issue

I have applied for bsnl tta exam, money is deducted from my account but it is showing to pay the amount again. My money is not refunded till now also i was not eligible for writing bsnl tta exam as i didnt pay the amount.
I called to the corresponding number given, but it is disconnecting. I even mailed to them but there is no reply.
My registration number : 1435981
Mail id: sravani. [protected]@gmail.com
Dob: 28/02/1991...
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V
Vidya Sagar Babu Bodapati
from Gudivada, Andhra Pradesh
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Deactivation of, hungama movies music and games on demand.

Address:Krishna, Andhra Pradesh, 521366

Dear sir,

Ref :- deactivate of hungama movies, music and games on demand.


Value added services like games on demand, music on demand, movies on demand by humgama are activated on my bsnl broadband without my consent and i want to deactivate the above from my broad band.. My phone number[protected].
Please deactivaate immediately and arrange bill wich i used i got bill 1399 but actual i. E's...
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B
balramk
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing internet services

Address:Sonipat, Haryana, 131001
Website:www.bsnl.co.in

We applied for internet connection through our application no. A[protected] in gm, bsnl sonipat haryana we deposited rs. 713507/- as per their demand note on11/03/2016 according our sbi bank statement. They promised us to start our services in one month. We today they did not started our services. We approaching everyday. But no body hearing us. Please return our money with interest we are loosing our business. Please help us to slove matter...
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