Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir,

My land line[protected]thuravoor exchange/ernakulam ssa) is dead for the last 7 months. this land line is having problems for the last few years. many times complained about it but still not working and receiving bills regularly for more than rs.400/-. we did not make even a single call for 7 months.

Kindly check this matter and solve my problem.

Yours faithfully,

Johny p. p.
Punnassery house,
Thuravoor p. o.
Angamaly, ernakulam district
Kerala

Dear sir my mobile number is [protected], Which belongs from nagaland .
Actually on 14th august i want to set a hello tune on my mobile number which is ..."shiv sanker ko jisne pujja uska hi uddar hua...". Then after that Rs42 is deducted from my account.The amount of money was deducted, but do not provide any hello tune. So, i request you to refund my amount in my account as soon as possible.

I have availed BSNL broadband plan BB HOME COMBO UL 675 Monthly.
My account no is [protected] and customer ID is [protected]. My land line number is[protected].
My BSNL Hungama plan has been activated without my knowledge or consent. I have been charged Rs 357/ for the month of July (Invoice no [protected] dt 4/8/16.
I want to deactivate the BSNL hungama plan as soon as possible. do it immediately.

My landline connection and broadband is not working from past 18 days
Many times i have did complains but still the phone and broadband is dead.

It’s a real harassment by bsnl, it will be great if you take this matter seriously and do the needful.

Please find below detail :

Landline number:[protected]
Customer complain number:- 2h01896779

Udaipur
Rajasthan-313011

Sir
From ., indira thampi
[protected] under elevumthitta exchange
I compliened about my broad band internet connection one month ago but it is still not working. I am paying 750/- per month for nothing. Everyday iam calling for this complient but there is no action taken till today .Please take an action immediatly if not i will disconnect my inernet and landline.
Thank you

My landline no[protected]
Always give me problem. Mechenic not attended properly.4-5 times in a month it will be dead. Please resolve it soon. No body resolve my problem. I pray bsnl to resolve it early. And instruct to staff for fault. Repairing. Always give me problem. Mechenic not attended properly.4-5 times in a month it will be dead. Please resolve it soon

I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. we are getting unusual charges please unsubscribe it. My land line number is[protected]
without my consent hungama is charged Rs.789. PLEASE DEACTIVATE HUNGAMA IMMEDIATELY. Reduce Rs.789 in my current bill. Without my consent how is it activated. This is the 2nd time i get trouble with hungama. I m obliged to take action.

I have bsnl landline connection in the name of kishore kumar chudasma. My telephoe number is [protected] and customer id is[protected]. My adress is a 20/6 ved nagar ujjain mp 456010. Our 22 years old telephone instrument
Is not working. Ihave lodged complain on bsnl portal on 26.07.2016 ref mpr/co/2016/6325. I have lodged another complaint detail is geven below:
Mp/co/2016/6528, 6909, 7097, 7284 but no action taken so far. Thank you.

Hi,

I am hari prakash, i have got changed 70rs, when i called to customer care they gave a fake answer that i have used mobile data, i did not need to use mobile data from bsnl i have wifi. I got a fake answer and rude answer from charan supervisor. Please take appropriate action on him and please return back my balance.

Thanks
Hari prakash

I had applied for shifting of my landline phone no[protected] more than 15 days back.New no[protected] was allotted. with BB[protected] and Shift No-[protected].
2. Unfortunately, nothing is done by BSNL till date.

Please deactivate all hungama services on my telephone number[protected]

My phone no.[protected].
Kindly deactivate Hungamma scheme from my telephone.
Kindly inform me after it was done to the following mobile no. [protected]

To
The agm
Telephone exchange
Ulsoor
Bangalore -8


Dear sir

We would like to bring to your kind notice, almost last one year we are facing problem of noise all the time on our number 25300612 and constant problem on 25560972. We have come to the exchange and complained and we have called many times but the answer is alwasys “the cables are damaged what can we do?” in spite of that we kept going with your bsnl lines giving complaints after complaints.
Now is the time for us to call it quits!
None of you have taken our requests seriously, being a journalist i face this problem!
The department said they will give us rebates but never gave. Your record will show we have been your loyal customers for almost 20 years. This is the benefit of being loyal customers. We have been paying our bills regulary.

I do not need this kind of service. Last one year alone i would have given almost 100 complaints and your log will give you the details. The same with my other phone 25300612. Please retain the landline of 25560972 and remove only the broadband.
We have received a bill of rs.1196 for account number [protected] for a nonworking telephone and broadband!

Thanking you

Yours sincerely


Jose thaya nithi

Managing editor
Ps: kindly let us know about your rebates

Please de-activate immediately hangaama service from my land ine no[protected], as payment of bill is beyond my reach. An early action is requested please. If not de-activated immediately, i will be forced to disconnect my land line phone.

Thanking you

Bhuwan chandra pathak
Mob no - [protected]

Sir,
I have done the payment of around Rs[protected] each time) on the BSNL external exam page but each time as the page was redirecting back to bsnl site from bank site, some error ocurred. I received the message from bank that Rs 1019.54 has been deducted from the account each time but I didn't receive any message on my phone or any e-mail intimation from bsnl about payment confirmation. Though i was successful when i made payment fourth time.

please atleast refund my money of Rs 3000

I have given my details below and attached transaction details as well.

NAME - Nivesh Kumar Jha
EMAIL- nivesh.[protected]@gmail.com

Our telephone, no:[protected], (centre for communication and development studies (isdg), golf links road, kowdiar thiruvananthapuram) is not working from the last 2 months (from july-2016). please check whether it is a line problem or the complaint of the instrument (if somebody calls we are not getting the ring tone). please provide your service asap.

As I was given request two weeks before to BSNL Malumichampatti branch but there is no response given by LINE MAN for me its so urgent for my office placed in othakkalmandapam area. So what to do for new connection. Say me the solution and line man is asking amount also so I said ok I will give money but after that also he is making me irritative and he is scholding me

Normally the bsnl telephone bill for land line[protected] will be around rs500 to 600 for july 2016 i got an sms in my mobile dt 13-8-16 that a bill for rs 1849 has been generated, this is very high as i am not using land line much kindly revise the bill

Hello team,

I am from gwalior (Madhya pradesh) and my bsnl landline connection is not working since more than 1 month and for this i have complaint so many times, but still issue is not fixed.

Recently i have raised 2 ticket but still no one come for fixing issue. Could you please help me for this issue and take strict action against bsnl.

Really as per plan i am unable to use service but i had to pay bill, really this is ridiculous.

Please find the below complain number:

1.[protected] (Via phone)
2. Mpr/co/2016/7341 (Via bsnl website)

Customer id:[protected]
Account number:[protected]
Landline no.:[protected]

Please help me for this issue.

I am rajendiran m. And i have using two post paid connections since 2006, [protected], [protected] not getting signals @ 3/149, nakkeerar salai, mugappair east, chennai - 600 037. Data service is also not working in my area. You people only collecting payments every month not giving proper service to customers. If enter to my home @ 8.00 pm cannot receive any single incoming or outgoing.
I think it is th very bad service in the world., other networks working properly, but, one of the government's big network (Bsnl) is not giving proper service, if it go like this within two years, you will close the concern, all the employees may job less.