Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
Complaints 15968
Resolved
6089
Unresolved
9879
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 269

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hanuman1
from Phagwara, Punjab
Aug 18, 2016
Report
Copy

Address: New Delhi, Delhi, 123001

Dear sir my mobile number is [protected], Which belongs from nagaland .
Actually on 14th august i want to set a hello tune on my mobile number which is ..."shiv sanker ko jisne pujja uska hi uddar hua...". Then after that Rs42 is deducted from my account.The amount of money was deducted, but do not provide any hello tune. So, i request you to refund my amount in my account as soon as possible.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    docsomi
    from Kota, Rajasthan
    Aug 18, 2016
    Report
    Copy

    Address: Chandigarh, Punjab, 160014
    Website: www.bsnl.co.in

    I have availed BSNL broadband plan BB HOME COMBO UL 675 Monthly.
    My account no is [protected] and customer ID is [protected]. My land line number is[protected].
    My BSNL Hungama plan has been activated without my knowledge or consent. I have been charged Rs 357/ for the month of July (Invoice no [protected] dt 4/8/16.
    I want to deactivate the BSNL hungama plan as soon as possible. do it immediately.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Businessguru Research And Consultancy Services Private Limited
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shikhabseth
      Aug 18, 2016
      Report
      Copy

      Address: 313011

      My landline connection and broadband is not working from past 18 days
      Many times i have did complains but still the phone and broadband is dead.

      It’s a real harassment by bsnl, it will be great if you take this matter seriously and do the needful.

      Please find below detail :

      Landline number:[protected]
      Customer complain number:- 2h01896779

      Udaipur
      Rajasthan-313011
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        arun thampi36
        Aug 18, 2016
        Report
        Copy

        Address: 689503

        Sir
        From ., indira thampi
        [protected] under elevumthitta exchange
        I compliened about my broad band internet connection one month ago but it is still not working. I am paying 750/- per month for nothing. Everyday iam calling for this complient but there is no action taken till today .Please take an action immediatly if not i will disconnect my inernet and landline.
        Thank you
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          soodranchi
          from Gopalganj, Bihar
          Aug 18, 2016
          Report
          Copy

          Address: Ranchi, Jharkhand, 834001

          My landline no[protected]
          Always give me problem. Mechenic not attended properly.4-5 times in a month it will be dead. Please resolve it soon. No body resolve my problem. I pray bsnl to resolve it early. And instruct to staff for fault. Repairing. Always give me problem. Mechenic not attended properly.4-5 times in a month it will be dead. Please resolve it soon
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            selin periyanayagi s
            from Auroville, Tamil Nadu
            Aug 20, 2016
            Report
            Copy

            Address: 605001
            Website: www.consumercomplaints.in

            I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. we are getting unusual charges please unsubscribe it. My land line number is[protected]
            without my consent hungama is charged Rs.789. PLEASE DEACTIVATE HUNGAMA IMMEDIATELY. Reduce Rs.789 in my current bill. Without my consent how is it activated. This is the 2nd time i get trouble with hungama. I m obliged to take action.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              kishore_aa
              from Bengaluru, Karnataka
              Aug 17, 2016
              Report
              Copy

              Address: Ujjain, Madhya Pradesh
              Website: mis.bsnl.co.in/pgs/internet/pgwebregn.asp

              I have bsnl landline connection in the name of kishore kumar chudasma. My telephoe number is [protected] and customer id is[protected]. My adress is a 20/6 ved nagar ujjain mp 456010. Our 22 years old telephone instrument
              Is not working. Ihave lodged complain on bsnl portal on 26.07.2016 ref mpr/co/2016/6325. I have lodged another complaint detail is geven below:
              Mp/co/2016/6528, 6909, 7097, 7284 but no action taken so far. Thank you.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                hariprakash@raj
                from Hyderabad, Telangana
                Aug 17, 2016
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh, 502205
                Website: bsnl

                Hi,

                I am hari prakash, i have got changed 70rs, when i called to customer care they gave a fake answer that i have used mobile data, i did not need to use mobile data from bsnl i have wifi. I got a fake answer and rude answer from charan supervisor. Please take appropriate action on him and please return back my balance.

                Thanks
                Hari prakash
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Aug 13, 2016
                !Vinod123's response
                Sir. Please deactivate the bsnl hungama plan, my landline no - [protected]
                Aug 17, 2016
                Updated by hariprakash@raj
                hi,

                before also i have charged 30rs and 40rs for activating services with the network issue but the executive and the supervisors are explained me in a polite way and i took it as okay, but now Charan was not talking in proper way, its not the way to talk with the customer, he is saying that i used mobile data but he cant tell what site i used and what i did in internet, its a fake answer. i did not used internet from my mobile data..
                Sir. Please deactivate the bsnl hungama plan, my landline no - [protected]
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pramod Kumar 1
                  from Jaipur, Rajasthan
                  Aug 17, 2016
                  Report
                  Copy

                  Address: Jaipur, Rajasthan, 302015
                  Website: BSNL.CO.IN

                  I had applied for shifting of my landline phone no[protected] more than 15 days back.New no[protected] was allotted. with BB[protected] and Shift No-[protected].
                  2. Unfortunately, nothing is done by BSNL till date.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jakey Sonawala
                    from Varanasi, Uttar Pradesh
                    Aug 17, 2016
                    Report
                    Copy

                    Address: Varanasi, Uttar Pradesh, 221001

                    Please deactivate all hungama services on my telephone number[protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      ugsampath
                      from Bengaluru, Karnataka
                      Aug 17, 2016
                      Report
                      Copy

                      Address: 600051

                      My phone no.[protected].
                      Kindly deactivate Hungamma scheme from my telephone.
                      Kindly inform me after it was done to the following mobile no. [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        josetn
                        from Bengaluru, Karnataka
                        Aug 17, 2016
                        Report
                        Copy

                        Address: 560005

                        To
                        The agm
                        Telephone exchange
                        Ulsoor
                        Bangalore -8


                        Dear sir

                        We would like to bring to your kind notice, almost last one year we are facing problem of noise all the time on our number 25300612 and constant problem on 25560972. We have come to the exchange and complained and we have called many times but the answer is alwasys “the cables are damaged what can we do?” in spite of that we kept going with your bsnl lines giving complaints after complaints.
                        Now is the time for us to call it quits!
                        None of you have taken our requests seriously, being a journalist i face this problem!
                        The department said they will give us rebates but never gave. Your record will show we have been your loyal customers for almost 20 years. This is the benefit of being loyal customers. We have been paying our bills regulary.

                        I do not need this kind of service. Last one year alone i would have given almost 100 complaints and your log will give you the details. The same with my other phone 25300612. Please retain the landline of 25560972 and remove only the broadband.
                        We have received a bill of rs.1196 for account number [protected] for a nonworking telephone and broadband!

                        Thanking you

                        Yours sincerely


                        Jose thaya nithi

                        Managing editor
                        Ps: kindly let us know about your rebates
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bc pathak
                          from Jammu, Jammu and Kashmir
                          Aug 17, 2016
                          Report
                          Copy

                          Address: Nainital, Uttarakhand, 263139
                          Website: www.consumercomplaints.in

                          Please de-activate immediately hangaama service from my land ine no[protected], as payment of bill is beyond my reach. An early action is requested please. If not de-activated immediately, i will be forced to disconnect my land line phone.

                          Thanking you

                          Bhuwan chandra pathak
                          Mob no - [protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            nivesh1
                            from Mumbai, Maharashtra
                            Aug 17, 2016
                            Report
                            Copy

                            Sir,
                            I have done the payment of around Rs[protected] each time) on the BSNL external exam page but each time as the page was redirecting back to bsnl site from bank site, some error ocurred. I received the message from bank that Rs 1019.54 has been deducted from the account each time but I didn't receive any message on my phone or any e-mail intimation from bsnl about payment confirmation. Though i was successful when i made payment fourth time.

                            please atleast refund my money of Rs 3000

                            I have given my details below and attached transaction details as well.

                            NAME - Nivesh Kumar Jha
                            EMAIL- nivesh.[protected]@gmail.com
                            +1 photos
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Aug 17, 2016
                            njsingh's response
                            Sir mujhe ye service jabardasti de gai hai krpya kr ke es service ko deactivate krwaye dhanyawad, mujhe pahle bataya nhi gaya tha or ye service mujhse activate krwa di aapki bahut krpa hogi agar aap es service ko deactivate krwaye to thankyou.
                            Sir mujhe ye service jabardasti de gai hai krpya kr ke es service ko deactivate krwaye dhanyawad, mujhe pahle bataya nhi gaya tha or ye service mujhse activate krwa di aapki bahut krpa hogi agar aap es service ko deactivate krwaye to thankyou.

                            Multiple Payment - Comment #2525441 - Image #0
                            There is no connectivity of BSNL network in my society.
                            Could you please check and make sure that we have connectivity.
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              ccds
                              from Thiruvananthapuram, Kerala
                              Aug 17, 2016
                              Report
                              Copy

                              Address: Thiruvananthapuram, Kerala

                              Our telephone, no:[protected], (centre for communication and development studies (isdg), golf links road, kowdiar thiruvananthapuram) is not working from the last 2 months (from july-2016). please check whether it is a line problem or the complaint of the instrument (if somebody calls we are not getting the ring tone). please provide your service asap.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                jayacse
                                from Chennai, Tamil Nadu
                                Aug 17, 2016
                                Report
                                Copy

                                Address: Coimbatore, Tamil Nadu, 641032
                                Website: www.bsnl.co.in

                                As I was given request two weeks before to BSNL Malumichampatti branch but there is no response given by LINE MAN for me its so urgent for my office placed in othakkalmandapam area. So what to do for new connection. Say me the solution and line man is asking amount also so I said ok I will give money but after that also he is making me irritative and he is scholding me
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Somasundaram45
                                  from Chennai, Tamil Nadu
                                  Aug 19, 2016
                                  Report
                                  Copy

                                  Address: 600032

                                  Normally the bsnl telephone bill for land line[protected] will be around rs500 to 600 for july 2016 i got an sms in my mobile dt 13-8-16 that a bill for rs 1849 has been generated, this is very high as i am not using land line much kindly revise the bill
                                  Aug 19, 2016
                                  Updated by Somasundaram45
                                  There is nothing to expand the complaint The complaint is very clear Please advise the BSNL authorities to look into the matter
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    amit_it07
                                    from Gurgaon, Haryana
                                    Aug 17, 2016
                                    Report
                                    Copy

                                    Address: Gwalior, Madhya Pradesh, 474001

                                    Hello team,

                                    I am from gwalior (Madhya pradesh) and my bsnl landline connection is not working since more than 1 month and for this i have complaint so many times, but still issue is not fixed.

                                    Recently i have raised 2 ticket but still no one come for fixing issue. Could you please help me for this issue and take strict action against bsnl.

                                    Really as per plan i am unable to use service but i had to pay bill, really this is ridiculous.

                                    Please find the below complain number:

                                    1.[protected] (Via phone)
                                    2. Mpr/co/2016/7341 (Via bsnl website)

                                    Customer id:[protected]
                                    Account number:[protected]
                                    Landline no.:[protected]

                                    Please help me for this issue.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Aug 17, 2016
                                    Updated by amit_it07
                                    Still issue is not resolved then how you can mark as resolved for my complain.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      LC Graphics
                                      from Madurai, Tamil Nadu
                                      Aug 17, 2016
                                      Report
                                      Copy

                                      Address: 600037

                                      I am rajendiran m. And i have using two post paid connections since 2006, [protected], [protected] not getting signals @ 3/149, nakkeerar salai, mugappair east, chennai - 600 037. Data service is also not working in my area. You people only collecting payments every month not giving proper service to customers. If enter to my home @ 8.00 pm cannot receive any single incoming or outgoing.
                                      I think it is th very bad service in the world., other networks working properly, but, one of the government's big network (Bsnl) is not giving proper service, if it go like this within two years, you will close the concern, all the employees may job less.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Aug 17, 2016
                                      Updated by LC Graphics
                                      I am Rajendiran M. and i have using two post paid connections since 2006, [protected], [protected] not getting signals @ 3/149, Nakkeerar Salai, Mugappair East, Chennai - 600 037. Data service is also not working in my area. You people only collecting payments every month not giving proper service to customers. If enter to my home @ 8.00 pm cannot receive any single incoming or outgoing.
                                      I think it is th very bad service in the world., other networks working properly, But, one of the government's big network (BSNL) is not giving proper service, if it go like this within two years, you will close the concern, all the employees may job less.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sahil bindal 9041
                                        from Kanchipuram, Tamil Nadu
                                        Aug 17, 2016
                                        Report
                                        Copy

                                        Address: Bathinda, Punjab, 151301

                                        Kindly surrender my bsnl landline as soon as possible and adjust the due from my security and provide/ask for balance if any. As per your records you are not showing security deposits which can not be possible. So look into it as soon as possible. Hope you will have a serious attention on it and will not charge the fixed rental from now and adjust the security. Hope you serve me as soon as possible

                                        Customer id [protected]
                                        Account number [protected]
                                        Phone number [protected]
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit