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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 269

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parma39
Aug 20, 2016
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Address: Nalanda, Bihar, Bihar Sharif

Incoming calls of my bsnl number [protected] barred from december 2015 uncalled for. Requested above hundred times to many officers of bsnl cc and bsnl office bihar sharif to start incoming calls but result zero zero zero zero. They are throwing each other.
Bihar bsnl ke kuchh officers corruption me lipt hain. Dusre network se milkar aur fayda pahuchane ke liye bsnl users ka problem solve karte hain taki consumers paresan hokar dusre network me chhale jayen..
Dusre network se milkar and fayada pahuchane ke liye bsnl ka network ko jhanbhujhkar khrab kiye rahte hain taki consumers dusre network me chhale jayen.
Common sense ki baat hai ki jab reliance airtel vodafone idea aircel etc ka network aachha hai to bsnl ka network kyon nahi aachha ho sakta hai jabki bsnl ke pass dusre network ki tulna me jayada sansadhan officers/employees hain. Aagar bsnl authority practical me result dekhna chhahta hai to bsnl ko one year ke liye private company ke haath me dekar dekh le. Officers/employees ko public ke paise se salary milta hai to kya chhinta.
Bihar ke log bsnl ko bhayi shahb nahi lagega ke naam se jante hain. Fir vi bihar bsnl ke kuchh officers ko laaj sharam nahi hai.

Central government digital india banane me lagi huyi hai lekin bihar bsnl ke kuchh officers bsnl ko digital corruption banane me lage huye háin.
Lall fitasahi ke chhalte 3 g network bud se badattar hai 2 g vi thik dhang se nahi chhal pata hai. Nalanda district ke bihar sharif me aur bihar sharif ke nazdik lagvab 30 muhalla/village me network bud se badattar hai.
Bsnl ke officers ki activities and sampati ki jaanch gopniye dhang se cbi ib se karbayi jaye. New towers lagaya jata hai usme kitna ghotala hota hai ki vi jaanch confidential dhang se karbayi jaye. Kitna towers function kar raha hai and kitna dead and irregular function karta hai ki ekaek raid kar jaanch kiya jaye.
I again request you to please mere number ka incoming calls shighra chhalu kiya jaye. Saath hi network sudhara jaye.
+1 photos
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Aug 20, 2016
Updated by parma39
Earlier message ke aalok me savi points ki jaanch gopniye dhang se CBI IB se karbayi jaye.
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    R
    Raja Ved
    from Gurgaon, Haryana
    Aug 20, 2016
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    Address: Jalaun, Uttar Pradesh, 285001

    Sir,
    Kindly send the details of call history list of all incoming & outgoing calls including sms of my bsnl prepaid mob no:[protected] 15.08.2016from 20.08.2016 to till date, where as i am studing in warangal i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to know my call history.
    Thanks
    Vedprakash gautam
    My mail: [protected]@gmail.com
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      J
      Jalsa Celebrate
      from Mumbai, Maharashtra
      Aug 19, 2016
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      Address: Thane, Maharashtra, 401203
      Website: bsnl.co.in

      In this month my landline is been out of work for 3 times
      & from last past 9 days its been not working
      On 11/8/2016 i hd complint to bsnl & i hd got an complain no - [protected]
      & still today is 19/8/16 no responce i hd got means from past 9 days its been not working
      They are just telling 48 working hours it would be resolve but what does it means
      I am not at all getting any service from them
      Today also i hd complint them so more 48 hours they needed for it
      My landline no[protected] which is not working from past 9 days continusely
      & its not been 1st time i am getting this problem from past 3 months the condition is like this only
      My mobile no is - [protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        J
        Johny Paul
        Aug 19, 2016
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        Address: Alappuzha, Kerala
        Website: BSNL

        Dear sir,

        My land line[protected]thuravoor exchange/ernakulam ssa) is dead for the last 7 months. this land line is having problems for the last few years. many times complained about it but still not working and receiving bills regularly for more than rs.400/-. we did not make even a single call for 7 months.

        Kindly check this matter and solve my problem.

        Yours faithfully,

        Johny p. p.
        Punnassery house,
        Thuravoor p. o.
        Angamaly, ernakulam district
        Kerala
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          H
          Hanuman1
          from Phagwara, Punjab
          Aug 18, 2016
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          Address: New Delhi, Delhi, 123001

          Dear sir my mobile number is [protected], Which belongs from nagaland .
          Actually on 14th august i want to set a hello tune on my mobile number which is ..."shiv sanker ko jisne pujja uska hi uddar hua...". Then after that Rs42 is deducted from my account.The amount of money was deducted, but do not provide any hello tune. So, i request you to refund my amount in my account as soon as possible.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            D
            docsomi
            from Kota, Rajasthan
            Aug 18, 2016
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            Address: Chandigarh, Punjab, 160014
            Website: www.bsnl.co.in

            I have availed BSNL broadband plan BB HOME COMBO UL 675 Monthly.
            My account no is [protected] and customer ID is [protected]. My land line number is[protected].
            My BSNL Hungama plan has been activated without my knowledge or consent. I have been charged Rs 357/ for the month of July (Invoice no [protected] dt 4/8/16.
            I want to deactivate the BSNL hungama plan as soon as possible. do it immediately.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Businessguru Research And Consultancy Services Private Limited
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              S
              shikhabseth
              Aug 18, 2016
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              Address: 313011

              My landline connection and broadband is not working from past 18 days
              Many times i have did complains but still the phone and broadband is dead.

              It’s a real harassment by bsnl, it will be great if you take this matter seriously and do the needful.

              Please find below detail :

              Landline number:[protected]
              Customer complain number:- 2h01896779

              Udaipur
              Rajasthan-313011
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                arun thampi36
                Aug 18, 2016
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                Address: 689503

                Sir
                From ., indira thampi
                [protected] under elevumthitta exchange
                I compliened about my broad band internet connection one month ago but it is still not working. I am paying 750/- per month for nothing. Everyday iam calling for this complient but there is no action taken till today .Please take an action immediatly if not i will disconnect my inernet and landline.
                Thank you
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  S
                  soodranchi
                  from Gopalganj, Bihar
                  Aug 18, 2016
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                  Address: Ranchi, Jharkhand, 834001

                  My landline no[protected]
                  Always give me problem. Mechenic not attended properly.4-5 times in a month it will be dead. Please resolve it soon. No body resolve my problem. I pray bsnl to resolve it early. And instruct to staff for fault. Repairing. Always give me problem. Mechenic not attended properly.4-5 times in a month it will be dead. Please resolve it soon
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    selin periyanayagi s
                    from Auroville, Tamil Nadu
                    Aug 20, 2016
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                    Address: 605001
                    Website: www.consumercomplaints.in

                    I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. we are getting unusual charges please unsubscribe it. My land line number is[protected]
                    without my consent hungama is charged Rs.789. PLEASE DEACTIVATE HUNGAMA IMMEDIATELY. Reduce Rs.789 in my current bill. Without my consent how is it activated. This is the 2nd time i get trouble with hungama. I m obliged to take action.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      K
                      kishore_aa
                      from Bengaluru, Karnataka
                      Aug 17, 2016
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                      Address: Ujjain, Madhya Pradesh
                      Website: mis.bsnl.co.in/pgs/internet/pgwebregn.asp

                      I have bsnl landline connection in the name of kishore kumar chudasma. My telephoe number is [protected] and customer id is[protected]. My adress is a 20/6 ved nagar ujjain mp 456010. Our 22 years old telephone instrument
                      Is not working. Ihave lodged complain on bsnl portal on 26.07.2016 ref mpr/co/2016/6325. I have lodged another complaint detail is geven below:
                      Mp/co/2016/6528, 6909, 7097, 7284 but no action taken so far. Thank you.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        H
                        hariprakash@raj
                        from Hyderabad, Telangana
                        Aug 17, 2016
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                        Address: Hyderabad, Andhra Pradesh, 502205
                        Website: bsnl

                        Hi,

                        I am hari prakash, i have got changed 70rs, when i called to customer care they gave a fake answer that i have used mobile data, i did not need to use mobile data from bsnl i have wifi. I got a fake answer and rude answer from charan supervisor. Please take appropriate action on him and please return back my balance.

                        Thanks
                        Hari prakash
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Aug 13, 2016
                        !Vinod123's response
                        Sir. Please deactivate the bsnl hungama plan, my landline no - [protected]
                        Aug 17, 2016
                        Updated by hariprakash@raj
                        hi,

                        before also i have charged 30rs and 40rs for activating services with the network issue but the executive and the supervisors are explained me in a polite way and i took it as okay, but now Charan was not talking in proper way, its not the way to talk with the customer, he is saying that i used mobile data but he cant tell what site i used and what i did in internet, its a fake answer. i did not used internet from my mobile data..
                        Sir. Please deactivate the bsnl hungama plan, my landline no - [protected]
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                          Pramod Kumar 1
                          from Jaipur, Rajasthan
                          Aug 17, 2016
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                          Address: Jaipur, Rajasthan, 302015
                          Website: BSNL.CO.IN

                          I had applied for shifting of my landline phone no[protected] more than 15 days back.New no[protected] was allotted. with BB[protected] and Shift No-[protected].
                          2. Unfortunately, nothing is done by BSNL till date.
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                            Jakey Sonawala
                            from Varanasi, Uttar Pradesh
                            Aug 17, 2016
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                            Address: Varanasi, Uttar Pradesh, 221001

                            Please deactivate all hungama services on my telephone number[protected]
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                              ugsampath
                              from Bengaluru, Karnataka
                              Aug 17, 2016
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                              Address: 600051

                              My phone no.[protected].
                              Kindly deactivate Hungamma scheme from my telephone.
                              Kindly inform me after it was done to the following mobile no. [protected]
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                                J
                                josetn
                                from Bengaluru, Karnataka
                                Aug 17, 2016
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                                Address: 560005

                                To
                                The agm
                                Telephone exchange
                                Ulsoor
                                Bangalore -8


                                Dear sir

                                We would like to bring to your kind notice, almost last one year we are facing problem of noise all the time on our number 25300612 and constant problem on 25560972. We have come to the exchange and complained and we have called many times but the answer is alwasys “the cables are damaged what can we do?” in spite of that we kept going with your bsnl lines giving complaints after complaints.
                                Now is the time for us to call it quits!
                                None of you have taken our requests seriously, being a journalist i face this problem!
                                The department said they will give us rebates but never gave. Your record will show we have been your loyal customers for almost 20 years. This is the benefit of being loyal customers. We have been paying our bills regulary.

                                I do not need this kind of service. Last one year alone i would have given almost 100 complaints and your log will give you the details. The same with my other phone 25300612. Please retain the landline of 25560972 and remove only the broadband.
                                We have received a bill of rs.1196 for account number [protected] for a nonworking telephone and broadband!

                                Thanking you

                                Yours sincerely


                                Jose thaya nithi

                                Managing editor
                                Ps: kindly let us know about your rebates
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Bc pathak
                                  from Jammu, Jammu and Kashmir
                                  Aug 17, 2016
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                                  Address: Nainital, Uttarakhand, 263139
                                  Website: www.consumercomplaints.in

                                  Please de-activate immediately hangaama service from my land ine no[protected], as payment of bill is beyond my reach. An early action is requested please. If not de-activated immediately, i will be forced to disconnect my land line phone.

                                  Thanking you

                                  Bhuwan chandra pathak
                                  Mob no - [protected]
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                                    nivesh1
                                    from Mumbai, Maharashtra
                                    Aug 17, 2016
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                                    Sir,
                                    I have done the payment of around Rs[protected] each time) on the BSNL external exam page but each time as the page was redirecting back to bsnl site from bank site, some error ocurred. I received the message from bank that Rs 1019.54 has been deducted from the account each time but I didn't receive any message on my phone or any e-mail intimation from bsnl about payment confirmation. Though i was successful when i made payment fourth time.

                                    please atleast refund my money of Rs 3000

                                    I have given my details below and attached transaction details as well.

                                    NAME - Nivesh Kumar Jha
                                    EMAIL- nivesh.[protected]@gmail.com
                                    +1 photos
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Aug 17, 2016
                                    njsingh's response
                                    Sir mujhe ye service jabardasti de gai hai krpya kr ke es service ko deactivate krwaye dhanyawad, mujhe pahle bataya nhi gaya tha or ye service mujhse activate krwa di aapki bahut krpa hogi agar aap es service ko deactivate krwaye to thankyou.
                                    Sir mujhe ye service jabardasti de gai hai krpya kr ke es service ko deactivate krwaye dhanyawad, mujhe pahle bataya nhi gaya tha or ye service mujhse activate krwa di aapki bahut krpa hogi agar aap es service ko deactivate krwaye to thankyou.

                                    Multiple Payment - Comment #2525441 - Image #0
                                    There is no connectivity of BSNL network in my society.
                                    Could you please check and make sure that we have connectivity.
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                                      ccds
                                      from Thiruvananthapuram, Kerala
                                      Aug 17, 2016
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                                      Address: Thiruvananthapuram, Kerala

                                      Our telephone, no:[protected], (centre for communication and development studies (isdg), golf links road, kowdiar thiruvananthapuram) is not working from the last 2 months (from july-2016). please check whether it is a line problem or the complaint of the instrument (if somebody calls we are not getting the ring tone). please provide your service asap.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        jayacse
                                        from Chennai, Tamil Nadu
                                        Aug 17, 2016
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                                        Address: Coimbatore, Tamil Nadu, 641032
                                        Website: www.bsnl.co.in

                                        As I was given request two weeks before to BSNL Malumichampatti branch but there is no response given by LINE MAN for me its so urgent for my office placed in othakkalmandapam area. So what to do for new connection. Say me the solution and line man is asking amount also so I said ok I will give money but after that also he is making me irritative and he is scholding me
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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