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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 271

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K
krishna devi123
from Mohali, Punjab
Aug 12, 2016
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Address: Chandigarh, Chandigarh, 160026

Dear Sir /Madam,

I have lost my phone where i have used my bsnl number [protected], I have lost my phone Sector -17A, Chandigarh.

I request to you please block my sim NUMBER IS [protected].

Regards
Krishna Devi
#235. PH-1. BDC
SECTOR-26
CHANDIGARH.
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    S
    Sagar Shaan Rawat
    from Mumbai, Maharashtra
    Aug 12, 2016
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    Address: Dehradun, Uttarakhand, 248001
    Website: externalbsnlexam.com

    I got my account debited with rs 1008 for the bsnl je exams form whose last date was on 10 august 2015 but the form was still was not submitted .
    The messagebeing diaplayed was, " transaction broken. if you have your money deducted ., you will get the refund within 5 days ..." but the refund has still not been received .

    Now I have completed the form submission in my 2nd attempt paying the fee using some different bank account .
    I want you to please help me get the refund of my first attempt .
    Details :
    Name: Sagar Rawat
    Email id: [protected]@gmail.com
    Reg. No.: 1341097
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      J
      JE-Electrical
      from Pilibhit, Uttar Pradesh
      Aug 12, 2016
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      Address: Not Avilable
      Website: NA

      Sir,
      It is informed to your good office that the bill of telephone no[protected], which is installed at the enquiry office of je/ cfsl at the said address is not delivered till date by the bsnl from the date of taking new connection and we had to collect duplicate bill from the sector-34 office of bsnl. Since this is a central govt. Office and we need a hard copy of the bill for making payment and this office is facing great inconvenience in making payment. So, you are requested to take urgent and necessary action in this regard to send the bill on regularly and timely to this office to avoid penalty and disconnection of the said telephone no.
      This is a central govt office and this office can not pay penalty. So it is once again requested to kindly take suitable measure for timely delivery of bill at the said premises.
      Thanking you.
      Er. R. K. Gupta, j. E/cfsl.
      Sector-36a, chandigarh.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        T
        tsrp
        from Chennai, Tamil Nadu
        Aug 12, 2016
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        Address: Chennai, Tamil Nadu, 600064

        With ref to the above, my above landline was activated the facility of hungama without my knowledge and based on that they raised bill and we know the position only from ur customer care service to the tune of rs.950/-

        Pl deactivate the above facility in my above no. Otherwise i have to forced to disconnect the line

        Regards

        Tsr parthasarathy
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Aug 12, 2016
        Updated by tsrp
        My landline no is[protected]

        I am using the above phone in my home. Now they are charging rs.170 for hungama, 500 for 20 gb & rs.249 for music. Total rs.919/- without my knowledge

        Kindly deactivate the above services from my telephone immediately & give the credit. Otherwise i have forced to surrender the line / disconnect

        Parthasarathy
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          S
          SubashD123
          from Kallakkurichchi, Tamil Nadu
          Aug 12, 2016
          Resolved
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          Resolved

          Address: 637214

          I am arun. I am registered for je exam.
          Reg no:1382622 pd:6g8ts5bn
          I completed 6 steps while filling the application in the 6th step ask me to paid the exam fee.
          I paid the exam fee of rs.500 +19 (Tax) througth net banking (Indian bank).
          Amount is transfered to your atom cheque no dr 519.54 merchant 19328779/bharat sanchar nigam limite transfer to[protected] on 10.08.2016. But after paid the amount again its telling me to make the payment again. So kindly request you to take the necessary step to refund the money or accept the application.
          +1 photos
          Aug 18, 2016
          Complaint marked as Resolved 
          Hall ticket is generated
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            A
            Ajayakumar gopaluni
            from Visakhapatnam, Andhra Pradesh
            Aug 11, 2016
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            Address: 500029

            Order Time:[protected]:31:53
            Process Time:[protected]:32:15
            Operator:BSNL, Andhra Pradesh
            Amount:220
            Reference:[protected]
            Order Status:Recharged
            and
            Order Number 80298813

            No Recharge so far...
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              A
              Amitdhull36
              from Jind, Haryana
              Aug 11, 2016
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              Dear Sir,

              Additional services like Games on Demand, Music on Demand and Movie on Demand by Hungama are activated on my BSNL broadband without my consent. and i want to unsubscribe that. my phone number is [protected]

              In India there are many people who do not understand all these things. For them they do not know that hungama is charging some amount every month and some even after knowing, do not know how to deactivate. I would also like to bring in that hungama toll free number is a call of infinite waiting as it does not get connected even after you dial it 100 times.

              I don't know how can i deactivate this scheme. so i am writing this complaint . please deactivate this plan.

              Feel free to call me on my phone no.- [protected].

              Waiting for your positive response.

              With warm Regards,

              Amit Dhull
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                B
                bibinkjose
                from Thiruvananthapuram, Kerala
                Aug 11, 2016
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                Address: 686671

                I had submitted online application for BSNL broadband and land phone connection on 28th July and also I had submitted the direct application in Kothamangalam(Pin:686691) exchange on 06th August. On the same day I got a call from Chathamattom exchage(Pin:686671) regarding connection. They told me the connection will ready on or before Monday(08Aug). But till now I didn't get the connection. I am expecting the new connection as soon as possible. If it is not possible please cancel my application and refund the amount Rs:750 that is charged by the Chathamattom exchange office executive and compensation for one day effort of me on the same day .
                +1 photos
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  N
                  naman khera
                  from Delhi, Delhi
                  Aug 11, 2016
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110002
                  Website: externalbsnlexam.com

                  Sir,
                  It is to inform you that i have applied for the post of tta in your company.
                  And i am having the state issue in my form, i am from up and instead o[censored]p, due to your server issues the state was filled as mp. Later on i got the notification if i want to edit the details into my form. But it was of no use, it is showing the same result now also. And it is taking my state up as "other" into final preview tab.
                  So i request you to look into the matter and resolve it as soon as possible.
                  Aug 12, 2016
                  Complaint marked as Resolved 
                  tried yesterday and somehow get reesolved
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    A
                    akmishra93
                    from Noida, Uttar Pradesh
                    Aug 11, 2016
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                    Address: New Delhi, Delhi, 110067
                    Website: www.externalbsnlexam.com

                    I was trying to pay registration fee for bsnl jee tta and during online payment
                    The amount of 1, 019.54 was deducted from my account but payment status was unsuccessful. So for the same i had to again repeat the process.
                    So i want my amount deducted amount refunded. The reference for the transaction is as below.

                    11-aug[protected]aug-2016) to transfer
                    Inb bharat sanchar nigam limi 19382724ig0cmucxh0 1, 019.54
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Aug 11, 2016
                    Updated by akmishra93
                    Name Abhisek Kumar Mishra Regno-1141267
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                      R
                      rajeevmehta
                      from Hisar, Haryana
                      Aug 11, 2016
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                      Address: Lucknow, Uttar Pradesh, 226021
                      Website: portal2.bsnl.in/myportal

                      Hello,
                      I have paid bsnl landlines bill for[protected] using online bill pay facility from bsnl portal, on 09.08.2016
                      Money has been deducted from my bank account but receipt not generated, and now portal shows, it is still unpaid. Money has not been refunded in my account yet

                      Rajeev mehta
                      +91-[protected]
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                        Y
                        yogesh bhalla jain
                        Aug 11, 2016
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                        Address: Banswara, Rajasthan, 327001
                        Website: www.consumercomplaints.in

                        Dear sir/mem,
                        Please reactivate my excel pre paid sim no -[protected] it is important no for me so please re activate my no. From banswara rajasthan.& if any other prosisor for this than inform me by mail.
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                          parma39
                          Aug 11, 2016
                          Resolved
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                          Resolved

                          Address: Nalanda, Bihar, Bihar Sharif

                          Incoming calls barred from December 2015. Requested above hundred times to Senior Officers CC and BSNL office Bihar Sharif Nalanda to start incoming calls but result ZERO. They are throwing each other. I am a Pensioner of State Government and suffering from Cirvical Disease Paralysis since long. Due to barred incoming calls I am facing a lot of problems.
                          Kindly start incoming calls urgently.
                          +2 photos
                          Aug 15, 2016
                          Complaint marked as Resolved 
                          Incoming calls aavi tak chhalu nahi kiya gaya hai. Kindly incoming chhalu kiya jaye
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Aug 15, 2016
                          Updated by parma39
                          Incoming calls of [protected] barred from December 2015. I requested to Senior Officers CC and BSNL office Bihar Sharif Nalanda BIHAR above hundred times to start incoming calls but result ZERO. They are throwing each other.
                          Central Government DIGITAL INDIA BANANE me lage huye háin lekinBSNL ke kuchh officers DIGITAL CORRUPTION banane me lage huye háin and dusre network se milkar BSNL ke users ko jhanbhujhkar pareshan karte hain taki consumers dusre network me chhale jayen.
                          I again request you to kindly start incoming calls urgently
                          Aug 15, 2016
                          Updated by parma39
                          Incoming calls of [protected] not started after lapse of above eight months time. I already requested above hundred times to Senior Officers CC and BSNL office Bihar Sharif Nalanda BIHAR to start incoming calls but result ZERO. They are throwing each other.
                          Lagta hai ki BSNL ke kuchh officers ko users ke problem se koyi Matlab nahi hai. Be log dusre network se milkar BSNL ka network jhanbhujhkar barbad karne me lage huye háin.
                          I again request you to kindly start incoming calls urgently
                          Aug 16, 2016
                          Updated by parma39
                          Baar baar request karne ke baad vi incoming calls chhalu nahi kiya gaya hai jisse spast hota hai ki BSNL ke kuchh employees dusre network se milkar jhanbhujhkar users ko pareshan karte hain taki users taang hokar dusre network me chhale jayen
                          Aug 18, 2016
                          Updated by parma39
                          Eight months se jyada ho gaya hai Fir vi incoming calls chhalu nahi kiya gaya hai. Incoming calls kaise chhalu hoga ke sambandh me vi kuchh nahi bataya ja raha hai. Yah halat hai Bihar BSNL ka. BSNL ke kuchh officers ko users ka problem solve karne se koyi Matlab nahi hai. Be to dusre network se milkar BSNL ko jhanbhujhkar ke barbad and badnam karne me lage rahte hain taki BSNL users dusre network me chhale jayen. Government of India DIGITAL INDIA banane me lage huye háin lekin Bihar BSNL ke kuchh officers DIGITAL CORRUPTION banane me lage huye háin. Nalanda District me BSNL ka network bud se badattar hai.
                          Aapse again request hai ki mere number ka incoming calls urgently chhalu kiya jaye saath hi network ko sudhara jaye
                          Aug 30, 2016
                          Updated by parma39
                          Incoming calls aavi tak chhalu nahi kiya gaya hai jise urgently chhalu kiya jaye. Central government DIGITAL INDIA banane me lagi hai lekin Bihar BSNL ke kuchh officers DIGITAL CORRUPTION banane me lage huye háin jiski jaanch CBI IB se karbayi jaye
                          Sep 24, 2016
                          Updated by parma39
                          Result ZERO. Again request to do needful urgently
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                            R
                            Rotary School Managing Committee
                            from Delhi, Delhi
                            Aug 11, 2016
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                            Address: 122001

                            Dear Sir, Kindly Block my Sim having mobile no. [protected] .My Mobile got stolen from my residence. Sim is in the name of Sita Ram .Kindly deactivate this number urgently to prevent misuse of the same.
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                              S
                              svm timarni
                              from Vidisha, Madhya Pradesh
                              Aug 11, 2016
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                              Address: 7573

                              Sir ; hamara lendline number [protected] sachiv saraswti vidhaya mandir timarni per hamne bradband conection le rakha hai per vigat 15-20 dino se bradband theek se nahi chal raha hai iski shikayat bhee ki per koi hal nahi nikal raha hai jiske karan hame aashuvidha ho rahi hai plz jaldi brad band service theek karvane ki kripa karen
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                                Bikashvariety
                                from Kolkata, West Bengal
                                Aug 11, 2016
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                                Address: East Singhbhum, Jharkhand, 831002

                                My telephone is not working for more than one month. I'm a doctor and it is causing great difficulty. I had made a complaint on 10/07/2016. My complaint no. Is [protected]. After one week i went to the exchange and the operator asked me to meet the sdo regarding the problem. Meeting the sdo at bagbera railway colony was another ordeal as he was not available for the next 10 days. After 10 days when i finally met him he blatantly said that he has more important jobs than taking care of landlines and he would not look into the matter and i can complain to anyone i like. Being a doctor it is very difficult for me to go and meet different people everyday. I don't know whom to contact now and am at a loss. Kindly look into the matter.

                                Dr. Suchit ghosh
                                [protected]
                                [protected]
                                4/1 sun tower, pramothnagar, parsudih
                                Jamshedpur 831002
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  P
                                  padma jibhakate
                                  Aug 11, 2016
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                                  Sir/madam: i have already done online payment through bsnl he tta at that time transition was completed but this time bsnl site is closed. When i checked same time it showing that online payment page at bsnl external exam page reameaning so i made payment about 1000again than it was showing the application has submitted succcefully. But in i made online payment two times and both time transition was succefull. So please refund me my 1000rs. My details are given below please assist me or email to refund frees. Name _ padma jibhakate. Email _ jibhakate padma @gmail com
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Aug 11, 2016
                                  Updated by padma jibhakate
                                  Sir/madam: I have already done online payment through bsnl he TTA at that time transition was completed but this time bsnl site is closed .when I checked same time it showing that online payment page at bsnl external exam page reameaning so I made payment about 1000again than it was showing the application has submitted succcefully .but in I made online payment two times and both time transition was succefull. so please refund me my 1000rs . my details are given below please assist me or email to refund frees. name _ Padma Jibhakate. email _ Jibhakate Padma @gmail com
                                  Sir/madam: I have already done online payment through bsnl he TTA at that time transition was completed but this time bsnl site is closed .when I checked same time it showing that online payment page at bsnl external exam page reameaning so I made payment about 1000again than it was showing the application has submitted succcefully .but in I made online payment two times and both time transition was succefull. so please refund me my 1000rs . my details are given below please assist me or email to refund frees. name _ Padma Jibhakate. email _ Jibhakate Padma @gmail com
                                  To day two time 12.30, and 8.00 pm via SBI buddy.Payable amount 160+160 two times But since times do not recharge. Re charge cell no.[protected] whay do not recharge? Give me replay.
                                  Dear sir, I have purchased a new Sim card of bsnl GSM last week but it doesn't activate yet. I am from Gulbarga if you have any solution please do it fast. Thanks
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                                    V
                                    vineeth n
                                    from Morena, Madhya Pradesh
                                    Aug 11, 2016
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                                    Address: 682024

                                    Dear sir,
                                    I'm a dataone user, registered under my landline number[protected] under username - svineeth88. Since last several years. Under kalamassery exchange, ernakulam, kerala. The stability in the connectivity has always been an issue in this connection. Earlier when we used to register complaints bsnl used to respond that it is usual line fault due to monsoon changes. It has been ages like this and the management should take appropriate action to address these kind of technical issues.
                                    Regards
                                    Vineeth
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      prasadmv reddy
                                      from Madanapalle, Andhra Pradesh
                                      Aug 11, 2016
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                                      Address: 517501

                                      My phone was stolen in banglore while boarding a bus on 10/08/2016. so i want to request to block my number [protected].To stop misusing it thank you . now i am using my son number [protected]. if there is any thing please contact me by this number
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                                        sunilgangwal
                                        from Jahazpur, Rajasthan
                                        Aug 10, 2016
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                                        Address: Bhilwara, Rajasthan, 311001
                                        Website: Bsnl.hungama.com

                                        Hungama service charges on my land line bill[protected] is not due to me. Please refud charges. And deactivate all the services. All such services must be confirm twice before activation. Toll free number never connected although tried many times... It is worst services if bsnl.. People will shift to anither services from bsnl to airtel ir vodafone. Sunil kumar jain.[protected]
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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