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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 272

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S
sunilgangwal
from Jahazpur, Rajasthan
Aug 10, 2016
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Address: Bhilwara, Rajasthan, 311001
Website: Bsnl.hungama.com

Hungama service charges on my land line bill[protected] is not due to me. Please refud charges. And deactivate all the services. All such services must be confirm twice before activation. Toll free number never connected although tried many times... It is worst services if bsnl.. People will shift to anither services from bsnl to airtel ir vodafone. Sunil kumar jain.[protected]
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Mounika488
    from Visakhapatnam, Andhra Pradesh
    Aug 10, 2016
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    Address: 500032
    Website: www.externalbsnlexam.com

    Bsnl exam fees paid but shows unpaid

    I filled up my application form for je_tta on 09th aug'2016 conducted by bsnl from official site. for exam fees, on compulsory on-line payment, i paid fees 1014.37 via hdfc credit card. however after debiting money, it failed to redirect on response page and it shows unpaid. however atom - third party gateway mailed me a confirmation for received payment. but is it not reflected in bsnl applicaton form. i contacted both parties for this. but till today, got no solution. bsnl please look into your technical errors and reflect paid money. my application is incomplete because of this issue. there must be other candidates like me for sure. my details are given below please assist me to get refund or to get registration slip.. please i already sent so many mails and remainders to [protected]@gmail.com and [protected]@sifyitest.com but i didn't get any kind of response and the worst thing is bsnl toll free number 24/7 getting busy [protected] and no one is bothered about candidates issues even after so many remainder mails. toady is the last date for application submission and i don't have any hopes on bsnl can resolve my issue immediately and i request you to please refund my money.

    Name: mangala mounika
    Email id: [protected]@gmail.com
    Registration no: 1269618
    Transaction date & time:[protected]:11:40pm
    Merchant transaction reference no: jettajul16_[protected]
    Atom transaction reference no: 19269652
    Payment mode: master credit card
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    same happened with me too, what shall I do now?
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      A
      Ansari Hashmath Hasan
      Aug 10, 2016
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      Address: 635810

      Sir, i bear internet loose contact in cable from last six month, finally i write a letter to je to disconnect my bb conection immediately, this action only took place atonce, is this correct? My bb connection no[protected].
      Oct 03, 2015
      Updated by Ansari Hashmath Hasan
      Sir this is ansari hashmath... please deactivate all bsnl hungama pack on my land line number[protected]. please do deactivate it as soon as possible.
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        tssrinivasan28
        from Bengaluru, Karnataka
        Aug 10, 2016
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        Address: 600041
        Website: bsnl.indiagames.com

        My landline no is[protected].

        It is seen that i am charged for hungama services (Vas) even though i have not subscribed to it. Twice i sent emails, but i am unable to unsubscribe.

        I request you to unsubscribe all hungama services from my no[protected] and refund the subscription amount charged so far, as the service is unsolicited.
        My mail: [protected]@yahoo.Com
        Mobile [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          A
          Akash Jha06
          from Delhi, Delhi
          Aug 10, 2016
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          Bsnl exam fees paid but shows unpaid

          I filled up my application form for je_tta on 08th aug'2016 conducted by bsnl from official site. For exam fees, on compulsory on-line payment, i paid fees 1008.63 via sbi net banking. However after debiting money, it failed to redirect on response page and it shows unpaid. However atom - third party gateway mailed me a confirmation for received payment. But is it not reflected in bsnl applicaton form. I contacted both parties for this. But till today, got no solution. Bsnl please look into your technical errors. And reflect paid money. My application is incomplete because of this issue. There must be other candidates like me for sure. My details are given below please assist me to get refund or to get registration slip.. Please i already sent a mail to [protected]@gmail.Com but didnt get any response.

          Name: akash jha
          Email id: [protected]@gmail.Com
          Registration no: 643430
          Transaction date & time:[protected]:11:14am
          Merchant transaction reference no: jettajul16_[protected]
          Atom transaction reference no: 19315731
          Payment mode: master debit card
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            G
            giridommeti
            from Tadepallegudem, Andhra Pradesh
            Aug 10, 2016
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            Address: West Godavari, Andhra Pradesh, 534267

            Sir
            My name is dommeti giri kumar
            I will not entered their portel but i will receved bill for two months
            O pleze take action bsnl complaints - charged in bill for hungama movies view all bsnl complaints bsnl
            Without my consent hungama movies on demand, hungama music on demand and hungama games on demand etc. Are added to my bsnl broadband services. For the same one times charges of rs.485.00 was charged in addition to the regular broadband bill. Who gave the bsnl the permission to cheat the cus...
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Aug 10, 2016
            Updated by giridommeti
            My landline phone no.[protected] is activated any how three month ago whenever i requested many time to deactivated this plan but till today my request is dump in your file none body try to deactivated like show unnecessary i have to pay a regular months in this subject it is request please De-active BSNL Hungama plan from my landline phone no.[protected] as earliest.
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              R
              Ramme
              from Mumbai, Maharashtra
              Aug 10, 2016
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              I taken BSNL Prepaid connection [protected] from Nanjangud bsnl office. Initially it activated after moving to the other state. it got deactivated. please let me why it got deactivated and when it will be activated. Kindly please look into issue ASAP.
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                H
                hemamahe
                Aug 10, 2016
                Resolved
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                Resolved

                Address: Salem, Tamil Nadu, 636005
                Website: www.externalbsnlexam.com/jettajul16/pay_details.php

                Hi,

                This is regarding payment issue that i am facing for the application of bsnl post of junior engineer (Je), (Esrtwhile tta).

                My register number is 1358050.
                The application fee for this post is rs.500 (1008 including the service charge.
                While registration i paid the fee 2 times using my brother debit card account and his account was debited with rs.1000+service charge. But still in the site it is showing (Attached image) that i have not paid the fee. Neither i got the mail from the payment gateway for the fee payment.

                I lost my rs 1008 rs.

                So i request to take necessary action to accept my fee in the applicant site or suggest me about the refund and should i pay again.

                Regards,
                Hemalatha e
                [protected]@gmail.Com
                +1 photos
                Aug 11, 2016
                Complaint marked as Resolved 
                I got my money.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  A
                  Ayaan Salim
                  from Jaipur, Rajasthan
                  Aug 10, 2016
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                  Address: Bikaner, Rajasthan, 334001
                  Website: www.externalbsnlexam.com

                  Respected sir/madam
                  I have already done online payment through bharat sanchar nigam limited tta and atom transaction reference no. Is 19269782. At that time transaction was completed but bsnl external exam site was closed. When i checked early in the morning then it showing that online payment page at bsnl external exam page. So i made payment about 1000 inr again with transaction refrence no. 19292853. Then it was showing the application has submitted successfully. But in end i made online payment two times and both times transaction was successful.
                  So please refund me my 1000 inr which you have take extra fees.
                  +1 photos
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Aug 10, 2016
                  Updated by Ayaan Salim
                  Respected Sir/Madam I have already done online payment through BHARAT SANCHAR NIGAM LIMITED TTA and ATOM Transaction Reference No. is 19269782.At that time transaction was completed but BSNL External Exam site was closed. When I checked early in the morning then it showing that online payment page at BSNL EXTERNAL Exam page. So I made payment about 1000 INR again with Transaction Refrence No. 19292853. Then it was showing the application has submitted successfully. But in end I made online payment two times and both times transaction was successful. So please refund me my 1000 INR Which you have take extra fees.
                  I have purchased bsnl sim 2 weeks back, but till now i hadn't received any message about the activation, i am only getting incoming calls but not able to call anyone. even when i dial 1507 they are saying that sim is acitivated and call 1503 and when i called 1503 it is saying that this facility is not available at the current moment.
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                    G
                    gnancy618
                    from Chennai, Tamil Nadu
                    Aug 10, 2016
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                    Address: 600061

                    I lost my mobile phone with sim card number [protected] while going to velachery by two wheeler on 03.08.2016 near adambakkam. At about 7pm.

                    In this regard i have already registered a complaint with the indian consumer complaints forum on 03.08.2016.

                    Bsnl have not resolved my issue so far.

                    I request you to take suitable action in this regard immediately.

                    Regards,
                    Gnanaseelan.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      M
                      mahesh kumar sin
                      Aug 9, 2016
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                      Address: Ghaziabad, Uttar Pradesh, 201010

                      Hi
                      This is to inform you that I have applied for broadband connection but installation still pending. And your bill is coming from Oct 15.
                      Bsnl is this correct system, without connection start the bill.
                      So I requested to you please disconnect the connection. And whatever money you back send cheque by this address.
                      Mahesh kumar SINGH
                      Supertech residency, 505, sec5, vaishali, ghaziabad, up 201010.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        S
                        shrav
                        from Hyderabad, Telangana
                        Aug 9, 2016
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                        This is regarding payment issue that i faced during online registration for the post of junior engineer (je), (esrtwhile tta).
                        My registration number : 1120840

                        During registration, at first attempt of online payment process i used icici debit card. here application fee amount is deducted with out generating the registration slip.
                        In the second attempt, i repeated the same payment process. here application fee amount is deducted again but with successful registration.
                        So i ended up paying twice.
                        Hence i request to refund the extra payment.
                        Here i am adding the transaction details
                        +1 photos
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                          A
                          athulb0
                          from Srivilliputhur, Tamil Nadu
                          Aug 9, 2016
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                          Address: 686101

                          My number [protected]. I am not able to send any sms from my mobile.

                          Before i was having issue with receiving message. The issue was dnd was activated. I disabled the service. Now i am receiving sms, but having issue with sending. Kindly help.

                          I called bsnl customer care, but they are helpless.

                          I am using moto x. I am not able to recognize the message centre number in the phone.

                          Note: kindly don't close the issue by just providing me with the message centre number
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Sir,

                          last two weeks booking complaints about the internet connection (not working), three days after complaint the service technician will come and repair it, after he go back it will not work. I complaint many times and no use.
                          Please take action against the above mentioned.
                          Regards,
                          I here by mentioned that my bsnl land line service caller id is not working from three days I have already complaint regarding this to the bsnl office but they did't take any action so far my telephone number is[protected] please take necessary action for salivation the above issue
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                            Lord shiva
                            from Vepagunta, Andhra Pradesh
                            Aug 9, 2016
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                            Address: Visakhapatnam, Andhra Pradesh, 530004
                            Website: BSNL Hungama

                            I, S.Satyanarayana, holder of the BSNL Landline phone No.[protected]. I was activated with BSNL Hungama without my consent. This is very bad practice. Hence, requested to deactivate the BSNL Hungama to my landline phone No.[protected]
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                              R
                              Rk sundar
                              Aug 9, 2016
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                              Address: Kanyakumari, Tamil Nadu

                              Hai sir I'm using [protected] prepaid sim.17/7/16 this day rong call in one number and mid night calles coming...my home only my mother with aged. I'm outoff India...working in Saudi.my mother is not probably using mobile phone.so pls 17/7/16 One day all incoming details pls give me.details pls my email send my id [protected]@Gmail.com pls help..thank you...
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Aug 09, 2016
                              Updated by Rk sundar
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                                dipiete209668p
                                from Mumbai, Maharashtra
                                Aug 9, 2016
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                                Address: 781040

                                I have applied for bsnl tta examination on 8/8/2016. I have make my online application payment transection amount rs 1, 008.63 with icici debit card. After deduction i was redirected to a link broken error payment page and the amount has been deducted from my icici account. I tried several time to call their help line number which is[protected] and query mail id [protected]@sifyitest.Com but i am not getting any response from that side. Now i don't want to take risk for 2nd time to apply for the same but i want my deducted amount back. Please help me to get back my hard earning.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Aug 10, 2016
                                Updated by dipiete209668p
                                I am not getting any response from BSNL . Issue has not been resolve
                                Aug 10, 2016
                                Updated by dipiete209668p
                                Still i am not getting any response from BSNL regarding this issue. Then how can be it resolved?
                                Aug 12, 2016
                                Updated by dipiete209668p
                                Dear BSNL please response
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                                  S
                                  shaijuks
                                  Aug 9, 2016
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                                  Address: 689696

                                  Sir,
                                  my name is shaiju .yesterday i try to pay 2 bsnl landline bills.but in my account balancev reduce still that 2 numbers bill not paid this is my account details
                                  south indian bank, piravanthoor branch, kollam dist account number([protected]).pls gave me a reply
                                  Aug 09, 2016
                                  Updated by shaijuks
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                                    U
                                    unnikv
                                    from Bengaluru, Karnataka
                                    Aug 9, 2016
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                                    Address: 560032
                                    Website: BSNL.CO.IN

                                    I had applied for shifting of my land line number 23340559 from malleswaram to r t nagar bangalore during september 2015 (Last year). At that time, i had gone to the customer service center at r t nagar and met the je, sde etc, who had directed me to contact the line man. I spoke to the lineman but did not meet him. Thought let he connection come when it comes.
                                    To day i had gone to the office get bills of my mobile for which i was not getting for the past couple of months, either by mail or by post. Each one works in compartments and does not help the customer, pointing to one another, though literally they do not have any work.
                                    I just inquired about my land line transfer. Surprised to know that i have been allotted a new number at rt nagar exchange 23530559. Polite and gentle madam was kind enough to inform me that ug cable is not there and hence not feasible. Quite surprising that in bangalore city, bsnl does not have cables to give land connections. But i do not know why she gave the lineman's number and to go to there office tomorrow and meet the line man?
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Aug 09, 2016
                                    ritukmal's response
                                    I want to know the incoming call detail of my phone[protected] in date of 3.8.16 so plz send the detail on my e-mail id that is shown in box of e-mail id plz.
                                    I lost my sim so please replace me the same number my number [protected]
                                    my gas n banks every thing i give that number only please help me by providing new sim
                                    Please deactivate hungama service from my tel no.[protected] as it is activated without my permission please deactivate hungama service from my tel no.[protected] as it is activated without my permission. Please deactivate hungama service from my tel no.[protected] as it is activated without my permission. Please deactivate hungama service from my tel no.[protected] as it is activated without my permission. Please deactivate hungama service from my tel no.[protected] as it is activated without my permission. Please deactivate hungama service from my tel no.[protected] as it is activated without my permission. Please deactivate hungama service from my tel no.[protected] as it is activated without my permission. Please deactivate hungama service from my tel no.[protected] as it is activated without my permission
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                                      gogy
                                      from Hamirpur, Himachal Pradesh
                                      Aug 9, 2016
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                                      Address: Yamuna Nagar, Haryana

                                      Pl send song code my choice song (kho na baithan), artist kulwinder billa
                                      on my no [protected], for caller tune
                                      Aug 09, 2016
                                      Updated by gogy
                                      Send song code
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                                        Rajivmechanical
                                        from Dhanbad, Jharkhand
                                        Aug 9, 2016
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                                        Address: Ghaziabad, Uttar Pradesh, 201001
                                        Website: bsnl.co.in

                                        Respected sir.
                                        I rajiv ranjan living in mhagunpuram nh - 24 (ghaziabad), few observation form my site. i am very disappointed from the giving services of bsnl,
                                        Firstly i requested online for a new connection of landline + broadband (9th july)
                                        I receive call back from bsnl (rajnagar ghaziabad) on 14.07.2016 from this number[protected], they told me i give your no to our sales person for providing detail, but i could not getting any call.
                                        I got a number from our society they are using bsnl, the number is - [protected] (mr. kasana), i call this number on 14.07.2016, they provide some detail but not beneficial. finally i got a call from mr. kawaljeet ([protected]) the collected all document on 17.07.2016, and also they don't know the detail of the plans, they confused and told me i will confirm the plan tomorrow once i check from net. at that time they collected from me - inr 1545.00 (500 installation charge + 500 security of landline + 545 security of rental plan of broadband - plan name uld-545) - broad band unlimited and night calling free and also told me the connection will be done within 3-4 days.
                                        After that i called next day he told me i am checking, and also told me it is not easy to provide the detail at a time. (18.07.2016) again i called next day they not picked the phone and after that switched off his mobile. and i also called this no - [protected] (mr. rajesh) they told me that plan is not a unlimited broadband and not available free night calling.
                                        I called tuesday (19.07.2016) what is the status, he told me your amount has been deposited and connection will done tomorrow or day after tomorrow
                                        I called today he not picked the phone both numbers no one pick the phone. ([protected] & [protected]). i called again after 1 hour he told me today they are going for installation. after 2 hours a called again for confirming the installation so that at that time i will be available.
                                        Then he told me the installation charges will be 750.00rs not a 500.00 rs, i told this is not my mistake, suddenly he told me if you say yes then i deposited the amount for a connection, or no i will return your amount, when i will be available in mahgunpuram.
                                        Then i called for escalation on this no - [protected], he told me i am driving you can call mr. rajesh ([protected]), mr. rajesh is not picking my phone, i am very disappointed receive this type of services.
                                        And also no one pick the phone after 5.30pm or before 10.00 am.
                                        Finally connection will done on 2rd august with the plan of 220 one india plan with free night calling (as confirmed with mr. kamal - [protected] & mr. rajesh-[protected].
                                        Suddenly today i asked regarding the plan for free calling he told me the plan has been discontinued from 1st august. but at the time of installation no one tell regarding that plan.
                                        I also confirm the same from customer care they confirmed the free night calling plan has been discontinued from 1st may.
                                        Sir, all are telling lie, now i want surrender my landline connection immediately.
                                        I don’t want to use my number – [protected]

                                        Rajiv ranjan
                                        [protected]
                                        Flat no – 1414
                                        Mahagunpuram, nh - 24
                                        Ghaziabad - 201001
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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