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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 272

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R
rajeevmehta
from Hisar, Haryana
Aug 11, 2016
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Address: Lucknow, Uttar Pradesh, 226021
Website: portal2.bsnl.in/myportal

Hello,
I have paid bsnl landlines bill for[protected] using online bill pay facility from bsnl portal, on 09.08.2016
Money has been deducted from my bank account but receipt not generated, and now portal shows, it is still unpaid. Money has not been refunded in my account yet

Rajeev mehta
+91-[protected]
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    Y
    yogesh bhalla jain
    Aug 11, 2016
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    Address: Banswara, Rajasthan, 327001
    Website: www.consumercomplaints.in

    Dear sir/mem,
    Please reactivate my excel pre paid sim no -[protected] it is important no for me so please re activate my no. From banswara rajasthan.& if any other prosisor for this than inform me by mail.
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      parma39
      Aug 11, 2016
      Resolved
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      Resolved

      Address: Nalanda, Bihar, Bihar Sharif

      Incoming calls barred from December 2015. Requested above hundred times to Senior Officers CC and BSNL office Bihar Sharif Nalanda to start incoming calls but result ZERO. They are throwing each other. I am a Pensioner of State Government and suffering from Cirvical Disease Paralysis since long. Due to barred incoming calls I am facing a lot of problems.
      Kindly start incoming calls urgently.
      Aug 15, 2016
      Complaint marked as Resolved 
      Incoming calls aavi tak chhalu nahi kiya gaya hai. Kindly incoming chhalu kiya jaye
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Aug 15, 2016
      Updated by parma39
      Incoming calls of [protected] barred from December 2015. I requested to Senior Officers CC and BSNL office Bihar Sharif Nalanda BIHAR above hundred times to start incoming calls but result ZERO. They are throwing each other.
      Central Government DIGITAL INDIA BANANE me lage huye háin lekinBSNL ke kuchh officers DIGITAL CORRUPTION banane me lage huye háin and dusre network se milkar BSNL ke users ko jhanbhujhkar pareshan karte hain taki consumers dusre network me chhale jayen.
      I again request you to kindly start incoming calls urgently
      Aug 15, 2016
      Updated by parma39
      Incoming calls of [protected] not started after lapse of above eight months time. I already requested above hundred times to Senior Officers CC and BSNL office Bihar Sharif Nalanda BIHAR to start incoming calls but result ZERO. They are throwing each other.
      Lagta hai ki BSNL ke kuchh officers ko users ke problem se koyi Matlab nahi hai. Be log dusre network se milkar BSNL ka network jhanbhujhkar barbad karne me lage huye háin.
      I again request you to kindly start incoming calls urgently
      Aug 16, 2016
      Updated by parma39
      Baar baar request karne ke baad vi incoming calls chhalu nahi kiya gaya hai jisse spast hota hai ki BSNL ke kuchh employees dusre network se milkar jhanbhujhkar users ko pareshan karte hain taki users taang hokar dusre network me chhale jayen
      Aug 18, 2016
      Updated by parma39
      Eight months se jyada ho gaya hai Fir vi incoming calls chhalu nahi kiya gaya hai. Incoming calls kaise chhalu hoga ke sambandh me vi kuchh nahi bataya ja raha hai. Yah halat hai Bihar BSNL ka. BSNL ke kuchh officers ko users ka problem solve karne se koyi Matlab nahi hai. Be to dusre network se milkar BSNL ko jhanbhujhkar ke barbad and badnam karne me lage rahte hain taki BSNL users dusre network me chhale jayen. Government of India DIGITAL INDIA banane me lage huye háin lekin Bihar BSNL ke kuchh officers DIGITAL CORRUPTION banane me lage huye háin. Nalanda District me BSNL ka network bud se badattar hai.
      Aapse again request hai ki mere number ka incoming calls urgently chhalu kiya jaye saath hi network ko sudhara jaye
      Aug 30, 2016
      Updated by parma39
      Incoming calls aavi tak chhalu nahi kiya gaya hai jise urgently chhalu kiya jaye. Central government DIGITAL INDIA banane me lagi hai lekin Bihar BSNL ke kuchh officers DIGITAL CORRUPTION banane me lage huye háin jiski jaanch CBI IB se karbayi jaye
      Sep 24, 2016
      Updated by parma39
      Result ZERO. Again request to do needful urgently
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        R
        Rotary School Managing Committee
        from Delhi, Delhi
        Aug 11, 2016
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        Address: 122001

        Dear Sir, Kindly Block my Sim having mobile no. [protected] .My Mobile got stolen from my residence. Sim is in the name of Sita Ram .Kindly deactivate this number urgently to prevent misuse of the same.
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          S
          svm timarni
          from Vidisha, Madhya Pradesh
          Aug 11, 2016
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          Address: 7573

          Sir ; hamara lendline number [protected] sachiv saraswti vidhaya mandir timarni per hamne bradband conection le rakha hai per vigat 15-20 dino se bradband theek se nahi chal raha hai iski shikayat bhee ki per koi hal nahi nikal raha hai jiske karan hame aashuvidha ho rahi hai plz jaldi brad band service theek karvane ki kripa karen
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            B
            Bikashvariety
            from Kolkata, West Bengal
            Aug 11, 2016
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            Address: East Singhbhum, Jharkhand, 831002

            My telephone is not working for more than one month. I'm a doctor and it is causing great difficulty. I had made a complaint on 10/07/2016. My complaint no. Is [protected]. After one week i went to the exchange and the operator asked me to meet the sdo regarding the problem. Meeting the sdo at bagbera railway colony was another ordeal as he was not available for the next 10 days. After 10 days when i finally met him he blatantly said that he has more important jobs than taking care of landlines and he would not look into the matter and i can complain to anyone i like. Being a doctor it is very difficult for me to go and meet different people everyday. I don't know whom to contact now and am at a loss. Kindly look into the matter.

            Dr. Suchit ghosh
            [protected]
            [protected]
            4/1 sun tower, pramothnagar, parsudih
            Jamshedpur 831002
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              P
              padma jibhakate
              Aug 11, 2016
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              Sir/madam: i have already done online payment through bsnl he tta at that time transition was completed but this time bsnl site is closed. When i checked same time it showing that online payment page at bsnl external exam page reameaning so i made payment about 1000again than it was showing the application has submitted succcefully. But in i made online payment two times and both time transition was succefull. So please refund me my 1000rs. My details are given below please assist me or email to refund frees. Name _ padma jibhakate. Email _ jibhakate padma @gmail com
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Aug 11, 2016
              Updated by padma jibhakate
              Sir/madam: I have already done online payment through bsnl he TTA at that time transition was completed but this time bsnl site is closed .when I checked same time it showing that online payment page at bsnl external exam page reameaning so I made payment about 1000again than it was showing the application has submitted succcefully .but in I made online payment two times and both time transition was succefull. so please refund me my 1000rs . my details are given below please assist me or email to refund frees. name _ Padma Jibhakate. email _ Jibhakate Padma @gmail com
              Sir/madam: I have already done online payment through bsnl he TTA at that time transition was completed but this time bsnl site is closed .when I checked same time it showing that online payment page at bsnl external exam page reameaning so I made payment about 1000again than it was showing the application has submitted succcefully .but in I made online payment two times and both time transition was succefull. so please refund me my 1000rs . my details are given below please assist me or email to refund frees. name _ Padma Jibhakate. email _ Jibhakate Padma @gmail com
              To day two time 12.30, and 8.00 pm via SBI buddy.Payable amount 160+160 two times But since times do not recharge. Re charge cell no.[protected] whay do not recharge? Give me replay.
              Dear sir, I have purchased a new Sim card of bsnl GSM last week but it doesn't activate yet. I am from Gulbarga if you have any solution please do it fast. Thanks
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                V
                vineeth n
                from Morena, Madhya Pradesh
                Aug 11, 2016
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                Address: 682024

                Dear sir,
                I'm a dataone user, registered under my landline number[protected] under username - svineeth88. Since last several years. Under kalamassery exchange, ernakulam, kerala. The stability in the connectivity has always been an issue in this connection. Earlier when we used to register complaints bsnl used to respond that it is usual line fault due to monsoon changes. It has been ages like this and the management should take appropriate action to address these kind of technical issues.
                Regards
                Vineeth
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  prasadmv reddy
                  from Madanapalle, Andhra Pradesh
                  Aug 11, 2016
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                  Address: 517501

                  My phone was stolen in banglore while boarding a bus on 10/08/2016. so i want to request to block my number [protected].To stop misusing it thank you . now i am using my son number [protected]. if there is any thing please contact me by this number
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                    S
                    sunilgangwal
                    from Jahazpur, Rajasthan
                    Aug 10, 2016
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                    Address: Bhilwara, Rajasthan, 311001
                    Website: Bsnl.hungama.com

                    Hungama service charges on my land line bill[protected] is not due to me. Please refud charges. And deactivate all the services. All such services must be confirm twice before activation. Toll free number never connected although tried many times... It is worst services if bsnl.. People will shift to anither services from bsnl to airtel ir vodafone. Sunil kumar jain.[protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      M
                      Mounika488
                      from Visakhapatnam, Andhra Pradesh
                      Aug 10, 2016
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                      Address: 500032
                      Website: www.externalbsnlexam.com

                      Bsnl exam fees paid but shows unpaid

                      I filled up my application form for je_tta on 09th aug'2016 conducted by bsnl from official site. for exam fees, on compulsory on-line payment, i paid fees 1014.37 via hdfc credit card. however after debiting money, it failed to redirect on response page and it shows unpaid. however atom - third party gateway mailed me a confirmation for received payment. but is it not reflected in bsnl applicaton form. i contacted both parties for this. but till today, got no solution. bsnl please look into your technical errors and reflect paid money. my application is incomplete because of this issue. there must be other candidates like me for sure. my details are given below please assist me to get refund or to get registration slip.. please i already sent so many mails and remainders to [protected]@gmail.com and [protected]@sifyitest.com but i didn't get any kind of response and the worst thing is bsnl toll free number 24/7 getting busy [protected] and no one is bothered about candidates issues even after so many remainder mails. toady is the last date for application submission and i don't have any hopes on bsnl can resolve my issue immediately and i request you to please refund my money.

                      Name: mangala mounika
                      Email id: [protected]@gmail.com
                      Registration no: 1269618
                      Transaction date & time:[protected]:11:40pm
                      Merchant transaction reference no: jettajul16_[protected]
                      Atom transaction reference no: 19269652
                      Payment mode: master credit card
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      same happened with me too, what shall I do now?
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                        A
                        Ansari Hashmath Hasan
                        Aug 10, 2016
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                        Address: 635810

                        Sir, i bear internet loose contact in cable from last six month, finally i write a letter to je to disconnect my bb conection immediately, this action only took place atonce, is this correct? My bb connection no[protected].
                        Oct 03, 2015
                        Updated by Ansari Hashmath Hasan
                        Sir this is ansari hashmath... please deactivate all bsnl hungama pack on my land line number[protected]. please do deactivate it as soon as possible.
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                          T
                          tssrinivasan28
                          from Bengaluru, Karnataka
                          Aug 10, 2016
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                          Address: 600041
                          Website: bsnl.indiagames.com

                          My landline no is[protected].

                          It is seen that i am charged for hungama services (Vas) even though i have not subscribed to it. Twice i sent emails, but i am unable to unsubscribe.

                          I request you to unsubscribe all hungama services from my no[protected] and refund the subscription amount charged so far, as the service is unsolicited.
                          My mail: [protected]@yahoo.Com
                          Mobile [protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            A
                            Akash Jha06
                            from Delhi, Delhi
                            Aug 10, 2016
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                            Bsnl exam fees paid but shows unpaid

                            I filled up my application form for je_tta on 08th aug'2016 conducted by bsnl from official site. For exam fees, on compulsory on-line payment, i paid fees 1008.63 via sbi net banking. However after debiting money, it failed to redirect on response page and it shows unpaid. However atom - third party gateway mailed me a confirmation for received payment. But is it not reflected in bsnl applicaton form. I contacted both parties for this. But till today, got no solution. Bsnl please look into your technical errors. And reflect paid money. My application is incomplete because of this issue. There must be other candidates like me for sure. My details are given below please assist me to get refund or to get registration slip.. Please i already sent a mail to [protected]@gmail.Com but didnt get any response.

                            Name: akash jha
                            Email id: [protected]@gmail.Com
                            Registration no: 643430
                            Transaction date & time:[protected]:11:14am
                            Merchant transaction reference no: jettajul16_[protected]
                            Atom transaction reference no: 19315731
                            Payment mode: master debit card
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              G
                              giridommeti
                              from Tadepallegudem, Andhra Pradesh
                              Aug 10, 2016
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                              Address: West Godavari, Andhra Pradesh, 534267

                              Sir
                              My name is dommeti giri kumar
                              I will not entered their portel but i will receved bill for two months
                              O pleze take action bsnl complaints - charged in bill for hungama movies view all bsnl complaints bsnl
                              Without my consent hungama movies on demand, hungama music on demand and hungama games on demand etc. Are added to my bsnl broadband services. For the same one times charges of rs.485.00 was charged in addition to the regular broadband bill. Who gave the bsnl the permission to cheat the cus...
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Aug 10, 2016
                              Updated by giridommeti
                              My landline phone no.[protected] is activated any how three month ago whenever i requested many time to deactivated this plan but till today my request is dump in your file none body try to deactivated like show unnecessary i have to pay a regular months in this subject it is request please De-active BSNL Hungama plan from my landline phone no.[protected] as earliest.
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                                R
                                Ramme
                                from Mumbai, Maharashtra
                                Aug 10, 2016
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                                I taken BSNL Prepaid connection [protected] from Nanjangud bsnl office. Initially it activated after moving to the other state. it got deactivated. please let me why it got deactivated and when it will be activated. Kindly please look into issue ASAP.
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                                  H
                                  hemamahe
                                  Aug 10, 2016
                                  Resolved
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                                  Resolved

                                  Address: Salem, Tamil Nadu, 636005
                                  Website: www.externalbsnlexam.com/jettajul16/pay_details.php

                                  Hi,

                                  This is regarding payment issue that i am facing for the application of bsnl post of junior engineer (Je), (Esrtwhile tta).

                                  My register number is 1358050.
                                  The application fee for this post is rs.500 (1008 including the service charge.
                                  While registration i paid the fee 2 times using my brother debit card account and his account was debited with rs.1000+service charge. But still in the site it is showing (Attached image) that i have not paid the fee. Neither i got the mail from the payment gateway for the fee payment.

                                  I lost my rs 1008 rs.

                                  So i request to take necessary action to accept my fee in the applicant site or suggest me about the refund and should i pay again.

                                  Regards,
                                  Hemalatha e
                                  [protected]@gmail.Com
                                  Aug 11, 2016
                                  Complaint marked as Resolved 
                                  I got my money.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Ayaan Salim
                                    from Jaipur, Rajasthan
                                    Aug 10, 2016
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                                    Address: Bikaner, Rajasthan, 334001
                                    Website: www.externalbsnlexam.com

                                    Respected sir/madam
                                    I have already done online payment through bharat sanchar nigam limited tta and atom transaction reference no. Is 19269782. At that time transaction was completed but bsnl external exam site was closed. When i checked early in the morning then it showing that online payment page at bsnl external exam page. So i made payment about 1000 inr again with transaction refrence no. 19292853. Then it was showing the application has submitted successfully. But in end i made online payment two times and both times transaction was successful.
                                    So please refund me my 1000 inr which you have take extra fees.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Aug 10, 2016
                                    Updated by Ayaan Salim
                                    Respected Sir/Madam I have already done online payment through BHARAT SANCHAR NIGAM LIMITED TTA and ATOM Transaction Reference No. is 19269782.At that time transaction was completed but BSNL External Exam site was closed. When I checked early in the morning then it showing that online payment page at BSNL EXTERNAL Exam page. So I made payment about 1000 INR again with Transaction Refrence No. 19292853. Then it was showing the application has submitted successfully. But in end I made online payment two times and both times transaction was successful. So please refund me my 1000 INR Which you have take extra fees.
                                    I have purchased bsnl sim 2 weeks back, but till now i hadn't received any message about the activation, i am only getting incoming calls but not able to call anyone. even when i dial 1507 they are saying that sim is acitivated and call 1503 and when i called 1503 it is saying that this facility is not available at the current moment.
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                                      G
                                      gnancy618
                                      from Chennai, Tamil Nadu
                                      Aug 10, 2016
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                                      Address: 600061

                                      I lost my mobile phone with sim card number [protected] while going to velachery by two wheeler on 03.08.2016 near adambakkam. At about 7pm.

                                      In this regard i have already registered a complaint with the indian consumer complaints forum on 03.08.2016.

                                      Bsnl have not resolved my issue so far.

                                      I request you to take suitable action in this regard immediately.

                                      Regards,
                                      Gnanaseelan.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        M
                                        mahesh kumar sin
                                        Aug 9, 2016
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                                        Address: Ghaziabad, Uttar Pradesh, 201010

                                        Hi
                                        This is to inform you that I have applied for broadband connection but installation still pending. And your bill is coming from Oct 15.
                                        Bsnl is this correct system, without connection start the bill.
                                        So I requested to you please disconnect the connection. And whatever money you back send cheque by this address.
                                        Mahesh kumar SINGH
                                        Supertech residency, 505, sec5, vaishali, ghaziabad, up 201010.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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