Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Mar 29, 2026
Complaints 15979
Resolved
6091
Unresolved
9888
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 273

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mahesh kumar sin
Aug 9, 2016
Report
Copy

Address: Ghaziabad, Uttar Pradesh, 201010

Hi
This is to inform you that I have applied for broadband connection but installation still pending. And your bill is coming from Oct 15.
Bsnl is this correct system, without connection start the bill.
So I requested to you please disconnect the connection. And whatever money you back send cheque by this address.
Mahesh kumar SINGH
Supertech residency, 505, sec5, vaishali, ghaziabad, up 201010.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    shrav
    from Hyderabad, Telangana
    Aug 9, 2016
    Report
    Copy

    This is regarding payment issue that i faced during online registration for the post of junior engineer (je), (esrtwhile tta).
    My registration number : 1120840

    During registration, at first attempt of online payment process i used icici debit card. here application fee amount is deducted with out generating the registration slip.
    In the second attempt, i repeated the same payment process. here application fee amount is deducted again but with successful registration.
    So i ended up paying twice.
    Hence i request to refund the extra payment.
    Here i am adding the transaction details
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      athulb0
      from Srivilliputhur, Tamil Nadu
      Aug 9, 2016
      Report
      Copy

      Address: 686101

      My number [protected]. I am not able to send any sms from my mobile.

      Before i was having issue with receiving message. The issue was dnd was activated. I disabled the service. Now i am receiving sms, but having issue with sending. Kindly help.

      I called bsnl customer care, but they are helpless.

      I am using moto x. I am not able to recognize the message centre number in the phone.

      Note: kindly don't close the issue by just providing me with the message centre number
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Sir,

      last two weeks booking complaints about the internet connection (not working), three days after complaint the service technician will come and repair it, after he go back it will not work. I complaint many times and no use.
      Please take action against the above mentioned.
      Regards,
      I here by mentioned that my bsnl land line service caller id is not working from three days I have already complaint regarding this to the bsnl office but they did't take any action so far my telephone number is[protected] please take necessary action for salivation the above issue
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        Lord shiva
        from Vepagunta, Andhra Pradesh
        Aug 9, 2016
        Report
        Copy

        Address: Visakhapatnam, Andhra Pradesh, 530004
        Website: BSNL Hungama

        I, S.Satyanarayana, holder of the BSNL Landline phone No.[protected]. I was activated with BSNL Hungama without my consent. This is very bad practice. Hence, requested to deactivate the BSNL Hungama to my landline phone No.[protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rk sundar
          Aug 9, 2016
          Report
          Copy

          Address: Kanyakumari, Tamil Nadu

          Hai sir I'm using [protected] prepaid sim.17/7/16 this day rong call in one number and mid night calles coming...my home only my mother with aged. I'm outoff India...working in Saudi.my mother is not probably using mobile phone.so pls 17/7/16 One day all incoming details pls give me.details pls my email send my id [protected]@Gmail.com pls help..thank you...
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Aug 09, 2016
          Updated by Rk sundar
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            dipiete209668p
            from Mumbai, Maharashtra
            Aug 9, 2016
            Report
            Copy

            Address: 781040

            I have applied for bsnl tta examination on 8/8/2016. I have make my online application payment transection amount rs 1, 008.63 with icici debit card. After deduction i was redirected to a link broken error payment page and the amount has been deducted from my icici account. I tried several time to call their help line number which is[protected] and query mail id [protected]@sifyitest.Com but i am not getting any response from that side. Now i don't want to take risk for 2nd time to apply for the same but i want my deducted amount back. Please help me to get back my hard earning.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Aug 10, 2016
            Updated by dipiete209668p
            I am not getting any response from BSNL . Issue has not been resolve
            Aug 10, 2016
            Updated by dipiete209668p
            Still i am not getting any response from BSNL regarding this issue. Then how can be it resolved?
            Aug 12, 2016
            Updated by dipiete209668p
            Dear BSNL please response
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              shaijuks
              Aug 9, 2016
              Report
              Copy

              Address: 689696

              Sir,
              my name is shaiju .yesterday i try to pay 2 bsnl landline bills.but in my account balancev reduce still that 2 numbers bill not paid this is my account details
              south indian bank, piravanthoor branch, kollam dist account number([protected]).pls gave me a reply
              Aug 09, 2016
              Updated by shaijuks
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                unnikv
                from Bengaluru, Karnataka
                Aug 9, 2016
                Report
                Copy

                Address: 560032
                Website: BSNL.CO.IN

                I had applied for shifting of my land line number 23340559 from malleswaram to r t nagar bangalore during september 2015 (Last year). At that time, i had gone to the customer service center at r t nagar and met the je, sde etc, who had directed me to contact the line man. I spoke to the lineman but did not meet him. Thought let he connection come when it comes.
                To day i had gone to the office get bills of my mobile for which i was not getting for the past couple of months, either by mail or by post. Each one works in compartments and does not help the customer, pointing to one another, though literally they do not have any work.
                I just inquired about my land line transfer. Surprised to know that i have been allotted a new number at rt nagar exchange 23530559. Polite and gentle madam was kind enough to inform me that ug cable is not there and hence not feasible. Quite surprising that in bangalore city, bsnl does not have cables to give land connections. But i do not know why she gave the lineman's number and to go to there office tomorrow and meet the line man?
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Aug 09, 2016
                ritukmal's response
                I want to know the incoming call detail of my phone[protected] in date of 3.8.16 so plz send the detail on my e-mail id that is shown in box of e-mail id plz.
                I lost my sim so please replace me the same number my number [protected]
                my gas n banks every thing i give that number only please help me by providing new sim
                Please deactivate hungama service from my tel no.[protected] as it is activated without my permission please deactivate hungama service from my tel no.[protected] as it is activated without my permission. Please deactivate hungama service from my tel no.[protected] as it is activated without my permission. Please deactivate hungama service from my tel no.[protected] as it is activated without my permission. Please deactivate hungama service from my tel no.[protected] as it is activated without my permission. Please deactivate hungama service from my tel no.[protected] as it is activated without my permission. Please deactivate hungama service from my tel no.[protected] as it is activated without my permission. Please deactivate hungama service from my tel no.[protected] as it is activated without my permission
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  gogy
                  from Hamirpur, Himachal Pradesh
                  Aug 9, 2016
                  Report
                  Copy

                  Address: Yamuna Nagar, Haryana

                  Pl send song code my choice song (kho na baithan), artist kulwinder billa
                  on my no [protected], for caller tune
                  Aug 09, 2016
                  Updated by gogy
                  Send song code
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rajivmechanical
                    from Dhanbad, Jharkhand
                    Aug 9, 2016
                    Report
                    Copy

                    Address: Ghaziabad, Uttar Pradesh, 201001
                    Website: bsnl.co.in

                    Respected sir.
                    I rajiv ranjan living in mhagunpuram nh - 24 (ghaziabad), few observation form my site. i am very disappointed from the giving services of bsnl,
                    Firstly i requested online for a new connection of landline + broadband (9th july)
                    I receive call back from bsnl (rajnagar ghaziabad) on 14.07.2016 from this number[protected], they told me i give your no to our sales person for providing detail, but i could not getting any call.
                    I got a number from our society they are using bsnl, the number is - [protected] (mr. kasana), i call this number on 14.07.2016, they provide some detail but not beneficial. finally i got a call from mr. kawaljeet ([protected]) the collected all document on 17.07.2016, and also they don't know the detail of the plans, they confused and told me i will confirm the plan tomorrow once i check from net. at that time they collected from me - inr 1545.00 (500 installation charge + 500 security of landline + 545 security of rental plan of broadband - plan name uld-545) - broad band unlimited and night calling free and also told me the connection will be done within 3-4 days.
                    After that i called next day he told me i am checking, and also told me it is not easy to provide the detail at a time. (18.07.2016) again i called next day they not picked the phone and after that switched off his mobile. and i also called this no - [protected] (mr. rajesh) they told me that plan is not a unlimited broadband and not available free night calling.
                    I called tuesday (19.07.2016) what is the status, he told me your amount has been deposited and connection will done tomorrow or day after tomorrow
                    I called today he not picked the phone both numbers no one pick the phone. ([protected] & [protected]). i called again after 1 hour he told me today they are going for installation. after 2 hours a called again for confirming the installation so that at that time i will be available.
                    Then he told me the installation charges will be 750.00rs not a 500.00 rs, i told this is not my mistake, suddenly he told me if you say yes then i deposited the amount for a connection, or no i will return your amount, when i will be available in mahgunpuram.
                    Then i called for escalation on this no - [protected], he told me i am driving you can call mr. rajesh ([protected]), mr. rajesh is not picking my phone, i am very disappointed receive this type of services.
                    And also no one pick the phone after 5.30pm or before 10.00 am.
                    Finally connection will done on 2rd august with the plan of 220 one india plan with free night calling (as confirmed with mr. kamal - [protected] & mr. rajesh-[protected].
                    Suddenly today i asked regarding the plan for free calling he told me the plan has been discontinued from 1st august. but at the time of installation no one tell regarding that plan.
                    I also confirm the same from customer care they confirmed the free night calling plan has been discontinued from 1st may.
                    Sir, all are telling lie, now i want surrender my landline connection immediately.
                    I don’t want to use my number – [protected]

                    Rajiv ranjan
                    [protected]
                    Flat no – 1414
                    Mahagunpuram, nh - 24
                    Ghaziabad - 201001
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Alokkumar501670
                      from Delhi, Delhi
                      Aug 9, 2016
                      Report
                      Copy

                      Address: 803114
                      Website: BSNL Bihar

                      Dear sir/madam

                      I, alok kumar, purchased a new sim to retailer, from parwalpur bazar, distt. Nalnda, bihar some days ago but till date it is not activated which no. Is [protected].In this regarding, i complaint your office/ officers so many times but not took action properly till dtd.
                      I, therefore, request you to look into the matter. Plz.

                      Thanking you

                      From
                      Alok kumar
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Praveena sirigudi
                        from Vepagunta, Andhra Pradesh
                        Aug 8, 2016
                        Report
                        Copy

                        Address: Visakhapatnam, Andhra Pradesh, 530004
                        Website: bsnl hungama website

                        I want to deactivate the bsnl hungama plan as soon as possible. Do it immediately. My land line number is[protected].
                        I have not subcribed for the plan but the plan has been activated and the amount for the same has been charged in my telephone bill for the month of july 2016.
                        Please deactivate the plan as soon as possible.
                        Please consider my request and resolve the problem as soon as possible.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          DevjeetA
                          from Kolkata, West Bengal
                          Aug 7, 2016
                          Report
                          Copy

                          Address: Kolkata, West Bengal, 700030
                          Website: www.bsnl.in

                          I have surrendered my bsnl phone[protected] and modem on 8th Feb 2016. Its been 6 months but I am yet to receive the security deposit amount.

                          Name of Subscriber : Devjeet Achari
                          Connection : CSP/GG/NOR/08-09/0457
                          Broadband : CSP/BB/HA/08-09/0457

                          I have acknowledgement from bsnl which i have attached. Please help as its been 6 months and I still haven't received Security deposit whereas BSNL claims that it should be resolved in 60 days from disconnection. I have all receipts that shows I paid :
                          BB Modem Security Deposit :[protected] for Rs 500
                          BB Security Deposit : 30-11-08 for Rs 750
                          Phone security deposit : 23-10-08 for Rs 500
                          One Time Charge Rs 500 on[protected]when I transferred phone and broadband to new address)
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Aug 27, 2016
                          Updated by DevjeetA
                          Hello, I'm yet to hear back from BSNL regarding this. Pls escalate.

                          Thanks,
                          Devjeet Achari
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            nishuji
                            from New Delhi, Delhi
                            Aug 7, 2016
                            Report
                            Copy

                            Address: 110085
                            Website: www.externalbsnlexam.com/jettajul16/index.php

                            I have paid rs 1008 by sbi atm card for the bsnl tta exam on dated 7 august, 2016 and the payment gateway atom will showing the payment is unsuccessful because of broken link but the amount of rs 1008 is debited from our bank account we received a message from the bank account. and atom payment gateway saying if payment is debited than it will be refunded within 7 days. This is totally fraud from bsnl because they have already stated on the payment page that any amount deposit cannot be refunded. All you guys please raise your voice against this BSNL Fraud.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Aug 03, 2016
                            Mviji's response
                            Please deactivate hungama movies from my Bsnl Landline No. [protected] as my children are school goers. They don't find time to watch the movies and moreover their studies are spoiled. So please deactivate hungama movies from my Bsnl landline no.[protected] at once.
                            Deactivate the Hungama service from my BSNL landline no [protected]. My children are school goers. So they don't have time to watch the Hungama movies. Moreover their studies are getting spoiled. So please deactivate the Hungama service from my Bsnl Landline No. [protected]
                            I have property for Installing the BSNL mobile tower
                            Name-Sudhanshu kumar

                            Vill-Dhangarha
                            post-Sarottar
                            Dist-East champaran
                            Bihar
                            Pin-845423
                            Mobile-[protected]
                            Re landline No. [protected].
                            Please correct name spelling from Sandeep SachEdeva to Sandeep Sachdeva
                            thanks
                            Sandeep Sachdeva
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              gogy
                              from Hamirpur, Himachal Pradesh
                              Aug 7, 2016
                              Report
                              Copy

                              Address: Yamuna Nagar, Haryana

                              Pl, change caller tune in my mobile no [protected], song (kho na baithan)
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                nand kishore murari
                                from Pudur, Tamil Nadu
                                Aug 7, 2016
                                Report
                                Copy

                                Address: Visakhapatnam, Andhra Pradesh, 530005

                                I switched on bsnl no gprs for around 10 mins with no auto download option at around 1700 hrs on 07 aug 16. But still 40 mb from my net plan and ₹60 from my main balance were deducted. The customer care executive cited usage of 61 mb data in 523 secs. What a joke. I didn't download anything and 61 mb used.. Moreover from when bsnl started having such great speed..
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                From today morning onwards there is no signal for BSNL in my mobile. My mobile no is [protected], I am staying in electronic city. Please do the needful
                                We have a BSNL land line phone connection and that has gone dead since 29th of July. We are facing this situation very frequently for some more days, but now it is completely dead since 29.
                                Our phone no. is [protected].
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  vijay kanta
                                  from Chandigarh, Chandigarh
                                  Aug 7, 2016
                                  Report
                                  Copy

                                  Address: Gurdaspur, Punjab, 143519
                                  Website: bsnl

                                  I applied for surrendering bsnl landline no[protected] on[protected], till today refund of security is not received.
                                  I visited pthankot office many times personally, even gave complains at pathankot office (Complain no-238 dated[protected], 723 dated[protected] but of no use
                                  Please take action and inform me.
                                  Thanks
                                  Vijay kumar
                                  Mob no-[protected]
                                  Mailing address ;-vijay kumar (Teacher), jaswant rai street, dhariwal, pin-143519
                                  Email address:-mahajan. [protected]@gmail.Com
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  ping is not good by bsnl provided its all time 350 or 600+
                                  Lower the ping
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    snehal date
                                    Aug 7, 2016
                                    Report
                                    Copy

                                    Address: 403602

                                    I have forgotten both kindly help me to get it
                                    My name vijay date bsnl customer from margao goa
                                    Land line no [protected]
                                    Mail id [protected]@gmail.Com
                                    Thanks
                                    Aug 07, 2016
                                    Updated by snehal date
                                    Kindly help me to get this
                                    i have forgotten this
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      nilesh ramavat
                                      from Ahmedabad, Gujarat
                                      Aug 7, 2016
                                      Report
                                      Copy

                                      Address: 382443
                                      Website: bsnl

                                      Dear celone team,
                                      We are facing network problem in ahmedabad.
                                      At my office and at my home very poor network. Also many time it shows no network.
                                      My home address
                                      A-101, namrata tenament.
                                      Opp jaldhara society, near parasnagar,
                                      Isanpur.
                                      Ahmedabad 382443.

                                      My office address
                                      Harsha engineers.
                                      Moraiya farm, post. Changodar,
                                      Sarkhej-bavla road. 382213.

                                      Please take necessary action asap.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Punk41187
                                        from Dimapur, Assam
                                        Aug 6, 2016
                                        Report
                                        Copy

                                        Address: Muzaffarpur, Bihar, 843130

                                        I am a BSNL broadband user.My landline no is [protected].My broadband is not working from past 20 days despite complaining so many times to the local BSNL authority.This problem is very frequent, everytime broadband goes down and they take almost 10 to 15 days to fix the problem but this time its almost a month.Please help.KBUNL, Kanti, Muzaffarpur
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit