Bharat Sanchar Nigam [BSNL] Complaints & Reviews

This is regarding payment issue that i faced during online registration for the post of junior engineer (je), (esrtwhile tta).
My registration number : 1120840

During registration, at first attempt of online payment process i used icici debit card. here application fee amount is deducted with out generating the registration slip.
In the second attempt, i repeated the same payment process. here application fee amount is deducted again but with successful registration.
So i ended up paying twice.
Hence i request to refund the extra payment.
Here i am adding the transaction details

My number [protected]. I am not able to send any sms from my mobile.

Before i was having issue with receiving message. The issue was dnd was activated. I disabled the service. Now i am receiving sms, but having issue with sending. Kindly help.

I called bsnl customer care, but they are helpless.

I am using moto x. I am not able to recognize the message centre number in the phone.

Note: kindly don't close the issue by just providing me with the message centre number

I, S.Satyanarayana, holder of the BSNL Landline phone No.[protected]. I was activated with BSNL Hungama without my consent. This is very bad practice. Hence, requested to deactivate the BSNL Hungama to my landline phone No.[protected]

Hai sir I'm using [protected] prepaid sim.17/7/16 this day rong call in one number and mid night calles coming...my home only my mother with aged. I'm outoff India...working in Saudi.my mother is not probably using mobile phone.so pls 17/7/16 One day all incoming details pls give me.details pls my email send my id [protected]@Gmail.com pls help..thank you...

I have applied for bsnl tta examination on 8/8/2016. I have make my online application payment transection amount rs 1, 008.63 with icici debit card. After deduction i was redirected to a link broken error payment page and the amount has been deducted from my icici account. I tried several time to call their help line number which is[protected] and query mail id [protected]@sifyitest.Com but i am not getting any response from that side. Now i don't want to take risk for 2nd time to apply for the same but i want my deducted amount back. Please help me to get back my hard earning.

Sir,
my name is shaiju .yesterday i try to pay 2 bsnl landline bills.but in my account balancev reduce still that 2 numbers bill not paid this is my account details
south indian bank, piravanthoor branch, kollam dist account number([protected]).pls gave me a reply

I had applied for shifting of my land line number 23340559 from malleswaram to r t nagar bangalore during september 2015 (Last year). At that time, i had gone to the customer service center at r t nagar and met the je, sde etc, who had directed me to contact the line man. I spoke to the lineman but did not meet him. Thought let he connection come when it comes.
To day i had gone to the office get bills of my mobile for which i was not getting for the past couple of months, either by mail or by post. Each one works in compartments and does not help the customer, pointing to one another, though literally they do not have any work.
I just inquired about my land line transfer. Surprised to know that i have been allotted a new number at rt nagar exchange 23530559. Polite and gentle madam was kind enough to inform me that ug cable is not there and hence not feasible. Quite surprising that in bangalore city, bsnl does not have cables to give land connections. But i do not know why she gave the lineman's number and to go to there office tomorrow and meet the line man?

Pl send song code my choice song (kho na baithan), artist kulwinder billa
on my no [protected], for caller tune

Respected sir.
I rajiv ranjan living in mhagunpuram nh - 24 (ghaziabad), few observation form my site. i am very disappointed from the giving services of bsnl,
Firstly i requested online for a new connection of landline + broadband (9th july)
I receive call back from bsnl (rajnagar ghaziabad) on 14.07.2016 from this number[protected], they told me i give your no to our sales person for providing detail, but i could not getting any call.
I got a number from our society they are using bsnl, the number is - [protected] (mr. kasana), i call this number on 14.07.2016, they provide some detail but not beneficial. finally i got a call from mr. kawaljeet ([protected]) the collected all document on 17.07.2016, and also they don't know the detail of the plans, they confused and told me i will confirm the plan tomorrow once i check from net. at that time they collected from me - inr 1545.00 (500 installation charge + 500 security of landline + 545 security of rental plan of broadband - plan name uld-545) - broad band unlimited and night calling free and also told me the connection will be done within 3-4 days.
After that i called next day he told me i am checking, and also told me it is not easy to provide the detail at a time. (18.07.2016) again i called next day they not picked the phone and after that switched off his mobile. and i also called this no - [protected] (mr. rajesh) they told me that plan is not a unlimited broadband and not available free night calling.
I called tuesday (19.07.2016) what is the status, he told me your amount has been deposited and connection will done tomorrow or day after tomorrow
I called today he not picked the phone both numbers no one pick the phone. ([protected] & [protected]). i called again after 1 hour he told me today they are going for installation. after 2 hours a called again for confirming the installation so that at that time i will be available.
Then he told me the installation charges will be 750.00rs not a 500.00 rs, i told this is not my mistake, suddenly he told me if you say yes then i deposited the amount for a connection, or no i will return your amount, when i will be available in mahgunpuram.
Then i called for escalation on this no - [protected], he told me i am driving you can call mr. rajesh ([protected]), mr. rajesh is not picking my phone, i am very disappointed receive this type of services.
And also no one pick the phone after 5.30pm or before 10.00 am.
Finally connection will done on 2rd august with the plan of 220 one india plan with free night calling (as confirmed with mr. kamal - [protected] & mr. rajesh-[protected].
Suddenly today i asked regarding the plan for free calling he told me the plan has been discontinued from 1st august. but at the time of installation no one tell regarding that plan.
I also confirm the same from customer care they confirmed the free night calling plan has been discontinued from 1st may.
Sir, all are telling lie, now i want surrender my landline connection immediately.
I don’t want to use my number – [protected]

Rajiv ranjan
[protected]
Flat no – 1414
Mahagunpuram, nh - 24
Ghaziabad - 201001

Dear sir/madam

I, alok kumar, purchased a new sim to retailer, from parwalpur bazar, distt. Nalnda, bihar some days ago but till date it is not activated which no. Is [protected].In this regarding, i complaint your office/ officers so many times but not took action properly till dtd.
I, therefore, request you to look into the matter. Plz.

Thanking you

From
Alok kumar

I want to deactivate the bsnl hungama plan as soon as possible. Do it immediately. My land line number is[protected].
I have not subcribed for the plan but the plan has been activated and the amount for the same has been charged in my telephone bill for the month of july 2016.
Please deactivate the plan as soon as possible.
Please consider my request and resolve the problem as soon as possible.

I have surrendered my bsnl phone[protected] and modem on 8th Feb 2016. Its been 6 months but I am yet to receive the security deposit amount.

Name of Subscriber : Devjeet Achari
Connection : CSP/GG/NOR/08-09/0457
Broadband : CSP/BB/HA/08-09/0457

I have acknowledgement from bsnl which i have attached. Please help as its been 6 months and I still haven't received Security deposit whereas BSNL claims that it should be resolved in 60 days from disconnection. I have all receipts that shows I paid :
BB Modem Security Deposit :[protected] for Rs 500
BB Security Deposit : 30-11-08 for Rs 750
Phone security deposit : 23-10-08 for Rs 500
One Time Charge Rs 500 on[protected]when I transferred phone and broadband to new address)

I have paid rs 1008 by sbi atm card for the bsnl tta exam on dated 7 august, 2016 and the payment gateway atom will showing the payment is unsuccessful because of broken link but the amount of rs 1008 is debited from our bank account we received a message from the bank account. and atom payment gateway saying if payment is debited than it will be refunded within 7 days. This is totally fraud from bsnl because they have already stated on the payment page that any amount deposit cannot be refunded. All you guys please raise your voice against this BSNL Fraud.

Pl, change caller tune in my mobile no [protected], song (kho na baithan)

I switched on bsnl no gprs for around 10 mins with no auto download option at around 1700 hrs on 07 aug 16. But still 40 mb from my net plan and ₹60 from my main balance were deducted. The customer care executive cited usage of 61 mb data in 523 secs. What a joke. I didn't download anything and 61 mb used.. Moreover from when bsnl started having such great speed..

I applied for surrendering bsnl landline no[protected] on[protected], till today refund of security is not received.
I visited pthankot office many times personally, even gave complains at pathankot office (Complain no-238 dated[protected], 723 dated[protected] but of no use
Please take action and inform me.
Thanks
Vijay kumar
Mob no-[protected]
Mailing address ;-vijay kumar (Teacher), jaswant rai street, dhariwal, pin-143519
Email address:-mahajan. [protected]@gmail.Com

I have forgotten both kindly help me to get it
My name vijay date bsnl customer from margao goa
Land line no [protected]
Mail id [protected]@gmail.Com
Thanks

Dear celone team,
We are facing network problem in ahmedabad.
At my office and at my home very poor network. Also many time it shows no network.
My home address
A-101, namrata tenament.
Opp jaldhara society, near parasnagar,
Isanpur.
Ahmedabad 382443.

My office address
Harsha engineers.
Moraiya farm, post. Changodar,
Sarkhej-bavla road. 382213.

Please take necessary action asap.

I am a BSNL broadband user.My landline no is [protected].My broadband is not working from past 20 days despite complaining so many times to the local BSNL authority.This problem is very frequent, everytime broadband goes down and they take almost 10 to 15 days to fix the problem but this time its almost a month.Please help.KBUNL, Kanti, Muzaffarpur

M/S BSNL,

My come landline phone is nor working properly since last 5 years. Many times i have requested and also complained in Puthantharuvai BSNL exchange in Tamilnadu. No action is still taken. For every month Everyone is paying phone rent along with the bill. We are not expecting or demanding anything for free of cost from you. Just asking for the basic provisions for which we are paying. Kindly do the needful ASAP.

my home landline no : [protected]
mail : j.[protected]@yahoo.com