Bharat Sanchar Nigam [BSNL] Complaints & Reviews

In prepaid number [protected] incoming calls barred from december 2015. Requested above hundred times to senior officers of bihar state, cc, bsnl office bihar sharif to start incoming calls but result zero. They are throwing each other. I am a pensioner of government. I am suffering from cirvical disease paralysis since four years. Due to barred incoming calls facing a lot of problems. Kindly start incoming calls urgently.

Sir,
My name is ambuj oraon. My son lost my mobile along with bsnl sim cord on 17/07/2016 @19.00hrs. My bsnl mobile sim no. Was [protected].
So, i want to request the bsnl team to please block this sim card immediately. So that any one cannot make use it illegally.

With regards
Ambuj oraon

सर नमस्कार
हम आप के रेगुलर कस्टमर है आप की कंपनी के पिछले ५ इयर्स से आपकी कंपनी का टेलीफोन एवं इंटरनेट यूज़ कर रहे हैं। हमारे पास आपकी कंपनी के ५ टेलीफोन नंबर थे लेकिन आपकी कंपनी की सेवाओं को देखते हुए अब मात्र १ टेलीफोन ही शेष रह गया है क्योंकि आपकी सेवाएं इतनी सुस्त हैं की पुरे माह मे केवल २ से ३ दिन ही आपका टेलीफोन चलता है यहाँ के स्थानीय एक्सचेंज में शिकायत लिखवा लिखवा कर परेशान हो गए है अब हमारे पास केवल एक ही रास्ता है की आपको कंप्लेंट करे टेलीफोन नहीं चलने की वजह से हमारा इंटरनेट भी नहीं चलता है इससे हमें बहुत ही परेशानी का सामना करना पड़ रहा है क्योंकि जिस स्थान पर आपका टेलीफोन व इंटरनेट है वह स्थान एक कॉलेज है और वह हमारी सिटी से लगभग १० किलो मीटर दुरी पर है यदि हमें कोई मेल भी करना हो तो हमें १० किलो मीटर चलकर आना पड़ता है जिससे की हमारा सारा कार्य प्रभावित हो रहा है साथ ही हम हमारे छात्र छात्रों को यह सुविधा उपलब्ध नहीं करवा पा रहे है जिससे की हमारे कॉलेज का नाम ख़राब हो रहा है जिसका श्रेय आपकी कंपनी को जाता है आजकल छात्रों के प्रवेश से लेकर रिजल्ट तक सभी कार्य ऑनलाइन होते है लेकिन हमारे कॉलेज मे आपकी इंटरनेट सेवा कभी भी सुचारु नहीं रही शुरू से ही १ दिन चलती है उसके बाद कई दिनों तक बंद रहती है हम शुरू से ही इस सेवा से वंचित रहे हैं व शुरू से ही नियमित बिल का भुगतान करते आ रहे हैं
हमें आपसे उम्मीद है की हमारे कॉलेज के सामने से फाइबर ऑप्टिकल लाइन जा रही है लेकिन कई बार निवेदन करने के बाद भी उसका लाभ नहीं मिल पा रहा है हमारी साडी परेशानी का निदान आप तुरंत करवा देंगे हमें आपसे यही उम्मीद है अन्यथा हम किसी दूसरी कंपनी का टेलीफोन एवं इंटरनेट लेने के लिए मजबूर होंगे अभी भी पिछले कई दिनों से हमारा टेलीफोन व इंटरनेट बंद है इसी आशा के साथ
निवेदक
संजय मंगल मोबाइल नंबर ९४०६८३७८६३, ९४२५३२८३९२
राधादेवी रामचन्द्र मंगल स्कूल ऑफ़ मैनेजमेंट एंड रीसर्च
पो. भाटखेड़ा इन विलेज भाटखेड़ा डिस्ट. नीमच
कंप्लेंट नंबर १०३१९३४८४७
टेलीफोन नंबर ०७४२३ २६४०७३

I have lost my mobile so i want my number should be blocked. I have contacted two times to bsnl customer care office, they said they have written complain but i think they have not. Because my sim is not yet blocked. Please block my number. I am providing data below.
Mob. No. [protected]
Name. Rameti milan roy
S/o subedar roy
House no. 19
Mohalla pakri
Ara 802301

Hi,

I applied my above number for mnp. i have submitted all documents at noida sec 24 branch office of bsnl 15 days before. that number is not mnp yet. i have been done verification. when i called to noida office people they used to say wait for some time. mnp code is valid for 15 days. today 15 days has completed but number is not mnp into bsnl. if bsnl can not provide good service to customer why taken charged and take money from customer. why you are doing fraud with customer. refund my money which i have deposited into your office or resolve my issue. i am highly disappointed with bsnl services.

Regards

Landline/Broadband no:- [protected] is not working from last 15 days we raised complaint at local office but not getting response they are say they will send person to rectify but they are not sending so we rasied complaint at BSNL Customer care no:- [protected] (Ticket No: -[protected]) but they are also not responding.

I applied for the bsnl broadband and landline services in the month of may 2015. For first one month, i got the paper bill of my broadband & landline properly for the first 2 months. Then, i didn't received a single bill copy even a single month till now. Many times they have charged me penalty for paying the bill late. Also, i have asked them the reason for not sending me the bill but they are answer less.

Good morning sir my name is mohd vaseem from mawana meerut sit i have a wimax connection last 3 month. First and second month is getting good speed of internet but there is a problem that my internet is disturb many times in a day for 2 or 3 hours daily ways. Sir i contact to wimax internet provider unit many time for repairing my wimax connection. But i have not complete solution from wimax unit. So please help me to resolve my problem.
From nabeel ahmad qasmi
Moh kalyan singh mawana meerut near atora road
Near nala
[protected]@gmail.com
[protected]

BSNL has activated Movies On Demand Hungama without my permission & i have been paying Rs. 474.53 extra bill charges. so please deactivate this plan! now it self i am not open the hungama but amount will be credited please refund the amount . My land line number is[protected].

Please deactivate bsnl hungama broadband plan on my landline connection
[protected]
I have even tried the toll free number for my queries but no response was there.
So please deactivate my hungama plan and also i have never subscribed this plan with the alloted username and password.
Hope for the immediate deactivation from your service, i would be highly obliged.

Please deactivate service.do it immediately as soon as possible.my landline contact is[protected].please it's a request to you i[censored] do not take any step then we cut the bsnl connection😡

I've disconnected my bsnl landline & broadband connection online by raising a service request on 20 june 2016, the status of the request is also closed. But i still got a bill to be paid for the next three months. When contacted, the customer care they ask me to submit a letter personally. Then what is the point in having an online method of getting things disconnected. Now i moved out of hyderabad, i just cant go there only to get this done....

I have applied for BSNL Wi-Max connection on 17 March 2016 from BSNL, Raptinagar, Gorakhpur(U.P.)

Even after 4 months, there is no information regarding this.

Swapnil B
Phone:[protected]

Bsnl service is pathetic in kolkata.
I am having 2 bsnl telephone lines, but they always remain dead.
We are not getting any wavier in terms of discount in the bills for faulty lines.
And when we complain for faults, the officers says surrender your telephone lines.
Please tells us what to do?

There is one time charges in my tele bill rs98 in may bill i contacted cc for deactivation of hungama which i never opted and also sent message for deactivation. again rs230 was charged in june bill. again contacted 1500 ;they told me to contact [protected] toll free no. the recorded voice is clear to understand and i disconned. again tried chargesrs8+8 was deducted from my prepaid cell [protected]. then i contacted 1503 the person talked with me mr. praveen kumar and i explained him. he told me that hungama toll free no. is not bsnl;so it will be charged. he is not listening my problem. talking carelessly

Not getting any solution even after sending mail,

Want bb line working as per plan we have taken same time, there should not be bill when we not getting the actual plan service and most of time bb line is dead.

We not getting proper response form local exchange team also, they are lest least bothered.

Very openly they asking to disconnect the bb connection and go for other service.


சூரியா ரா

Jun 13

To surya, dttcbg, kpradhani223, appellateautho., dgmnwose
Hi sir,

Can you please look in to this issue, which is repeating each month and we not getting permanent solution till now,

And we have asked for rebate, even that also not got still..

When there is no bb service then we should not been charge for bb monthly rent... request you to look on rebate part also

Thanks
Suriya
சூரியா ரா

7:56 pm (23 hours ago)

To surya, dttcbg, kpradhani223, appellateautho., dgmnwose
Hi sir,

Can you let us know when rebate going to be given, there is no proper service and still bb is dead but we getting bill on time.

Till cable fault not rectified, exchange team saying go for other service and disconnect bsnl, does really bsnl care about there customer and improve the server to customer.

If copper contract no more then bsnl should get those replace with fc, you can't ask customer to disconnect the bsnl service simply and charging month bill still when line having issue..

We had almost a month bb line dead, but still we getting bill how come this getting generated when service is dead..

Kindly look on this issue and need your support to get better service

Thanks
Suriya
[protected]

I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is [protected]
e-mail [protected]@gmail.com

The landline gets dead every now and then. got a new high speed broadband and the office said that broadband will work even when phone doesn't. just after 2 -3 days of taking the broadband connection. both broadband and landline are dead. have complained online, over phone and to gm office as well, but no action till date and it has already been 4 days.

I think if bsnl can not deliver service, it should stop providing service. why should someone pay for broadband if it will be dead for half of the time.

Landline number : 2221561
Contact number: [protected]

I am in roaming at lucknow up. i have recharge my mob no - [protected] with plan but data is not coming to my phone. i have checked all setting, everything is ok. wheras internet is coming on other roaming sim of west bangal circle. but i don't know why this punjab circle is giving internet in lucknow. same problem was happened two year back but it was resolved within two days. but now it's been more than five days, but no improvement till days.
I have registered online complaint also on 10th july 16 but still no response from bsnl punjab circle chandigarh district.

Sir my Bsnl mob. No -[protected]
Verification ho gya h lekin. Incoming call to aarhi h lekin outgoing call nhi aarhi h.sir is problem ka solution kar dijiye plz sir.