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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 280

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A
aishwarya saha
from Bengaluru, Karnataka
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Phone not being fixed after repeated complaints since the last one month

Address:Kolkata, West Bengal, 700028

We are not being able to make incoming or outgoing call for the last one month in our BSNL landline .Even after registering repeated complaints, our efforts went in vain.On complaints a docket no is generated but the issue is not resolved.We are facing lot of difficulties since there are older people in our house and they don't have a mobile .Hence immediate help is highly required....
+2 photos
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S
sabhya
from Bengaluru, Karnataka
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Sim deactivation of lost mobile phone

Address:560075

Hello sir,

My nokia mobile handset with sim card is lost 30 days back, while i was traveling to ooty.
My sim is still active, someone else is using it and i tried alot but not able to deactivate my sim, so kindly deactivate it.
Mobile number:[protected], its a prepaid bsnl-sim. Please help me and do the needful and send me a confirmation mail.

Alternate number:[protected]...
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A
Anuradha Devi
from Jaipur, Rajasthan
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Bsnl sim not activated

Address:333031

I have taken a new sim connection (contact number [protected]) on 31st May 2016.
I have done tele-verification by calling on 1507 on 2 June 2016.
They have told me that the sim will be activate within 4 hrs.
But more than one week has passed and sim is not activated till now.

Kindly, do the needful as soon as possible.
Alternate number is [protected]...
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S
sonamsanju
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dish tv channel complaint

Address:110096
Website:www.dishtv.in

Hello sir am sanjay, kindly i infrom you that ki mene aaj k date mai 410 ka tv rechrge karaya then uske baad channel bhot kum aarhe hai, aisa mere sath 1st time nhi hoo rha hai every month wo log pese jada lete hai or chanel kum dete hai, hume jo phone pr bola jata hai wese kuch hota hi nhi sir tell me the reason sir customer care baat karke to time wst hi kiya ja sakta hai, i will ki aap apni custmer care ki service ko sudharenge, or jo...
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R
rajendraprasad944
from Bengaluru, Karnataka
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Non-working telephone 08258-231944 (phone and broadband)

Address:Udupi, Karnataka, 576117
Website:www.bsnl.co.in

From: 10th june 2016
Bhat shankar narayana kukkundoor
D. No. 3/427 durganugriha
Near durgaparameshwari temple
Kukkundoor village and post - 576117
Kakala taluq, udupi dist.

To:
Sde,
Bsnl, karkala

Sir,
Sub: non-working telephone[protected]Phone and broadband)
Telephone number[protected]A/c no. [protected]) has not been in condition for more...
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M
meghwal
from Delhi, Delhi
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Message history and call history

Address:Jodhpur, Rajasthan, 342002
Website:BHARAT SACHAR NIGAM LIMITED

Hello sir ji..
My name is anil and i have a problem..
My problem is i lost my bsnl prepaid sim for two months (febuary end to april end). After these two months, suddenly i got my sim in my own house...
But
in these two months my sim has use so many times .
I do not know who is person use my sim..
When i got my sim i check all my message, all call history. But i found nothing..
So i want to...
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Address:Dakshina Kannada, Karnataka, 574227

Our central minister Nirmala seetharaman yesterday visited Mangalore and said that central government has provided broadband cables all over Dakshina Kannada district. But I have raised request for a new broadband connection almost six months back and still did not get the connection. The bsnl officers say that there is no cable allotted in Mangalore by the central government. Now who is responsible for pathetic service to a customer like...
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Y
YUSUF RANGWALA
from Pune, Maharashtra
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Charged extra for internet usage

Address:411013
Website:bsnl.in

Hi,

I am using BSNL services since many years and have been using an internet plan of around 800. every month I get a good speed of 2MBPS+. This speed is available till a limit, post which I had to topup with a certain amount to increase the speed. I do this every month. Last month that is in the month of May BSNL has charged me twice for the topup and my internet speed never increased. It was running at 256kbps. On contacting...
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devrajchauhan
from Rewari, Haryana
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Port sim is not working

Address:123103

Dear sir,

I am port my relience no-[protected] into bsnl no on 31.05.2016. I submit my id & photo in bsnl office in rewari & also deposite 20 rs. Bsnl officer handover a sim whoes no is[protected]. Till date this sim is not working. Please active my no.

Regards,

Surender singh
Vpo-khol
Rewari, 123103
Mobile-[protected], [protected]...
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L
LK gupta
from Ratlam, Madhya Pradesh
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Deactivation of hungama service bsnl

Address:Jabalpur, Madhya Pradesh, 482002
Website:BSNL

I would to complain about the unnecessary extra charges in my internet bill for the service the didn't activated.
Kindly deactivate the Hungama service- BSNL from my internet plan ASAP. I don't want to avail this service in my plan so, please deactivate it from now on and I am not going to pay any extra amount further.

Thanks,
Customer name -L.K. Gupta
Contact no.- [protected]...
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devrajchauhan
from Rewari, Haryana
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Mobile no not working / disconnected

Address:123103

Dear sir,


I have a mobile no-[protected]. My mobile no had been disconnected by bsnl dated on[protected] due to unknown reason.In this mobile no i have balance approxe rs.27 & validity till nov-2016. I contentious use my this no. I also visit bsnl exchange rewari 3time. But no response from bsnl office. I also logged a complaint on website on 04.06.2016. My complaint no is 2f04457532. Please check & resolve my problem...
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C
chirag chudasama
from Mumbai, Maharashtra
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Bsnl broadband is not working properly since last one month

Address:Panipat, Haryana, 132140

Dear sir,
My land line number is[protected]panipat-haryana)
My bsnl broadband is not giving enough speed and disconnects frequently since last one month. It has been complained in local office but they say it can not be improved.
Please do something.
Name: Chirag G. Chudasama
Address: OHS-39, Saraswati Hostel, Panipat Refinery Township,
Panipat, Haryana-132140...
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A
Aditya9697
from Indore, Madhya Pradesh
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Broadband and landline connection off for 3 months but still getting bills

Address:Indore, Madhya Pradesh, 452016

Bharat sanchar nigam limited
indore telecom district

my cust id: [protected]
acc no: [protected]

complaint issue: my telephone and broadband connection have been off for more than 3 months now but despite repeated complaints there has not been any solution.
I registered the complaint with bsnl numerous times and every time the automated response says out my complaint number and that technical...
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G
GiridharGk
from Noida, Uttar Pradesh
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Broadband service is inactive.

Address:411021
Website:BB Service is inactive.

I had raised a request on 1st of June 2016 (morning) to transfer my land line[protected]. BSNL linesman did the changes on 2nd of June and informed us that the connection (landline and broadband) would be activated by same day evening. However, it is 4 days since then and the line is yet to be activated. I have made several calls and they keep dodging us without any single point of ownership.

Please note that I have availed...
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S
sobby.kanak
from Noida, Uttar Pradesh
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Landline and whole bsnl department problem

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Iam meena devi, y-171a sector-12 noida and my landline number is[protected] which is not working last 1 year. And we are lounge more complaints but bsnl department is not hearing my complaint and not resolve my problem. My complaint number is[protected]. Please suggest what can i do. Who's person resolved my problem...
Request the concerned department to take proactive action & help resolve the issue.


Thanks...
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P
prabhakar2731992
from Gorakhpur, Uttar Pradesh
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Landline service

Address:Gorakhpur, Uttar Pradesh, 273008

From december my landline is not working properly. in march to april it works for only 10 to 12 days. the online booking for complaint on 198 doesn't work on my phone. i had complained for it to the GM, SDEO AND JTEO gorakhpur but nobody works on this complaints and also tried to unlisten to my complaint. from 4th may 2016 the wire was cut due to road constuction work and till now it is not issued by them and nor it is reconnected. the bill...
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Address:Farrukhabad, Uttar Pradesh, 205302
Website:bsnl

Sir it is very long time since nibkarori bsnl mobile tower which was installed near to hanuman mandir is not in operation. We hardly get any signal on bsnl mobiles/sim cards. Earlier when we contacted the operator he was complaining of shortage of diesel. The connection for power supply was through the temple. Now it is removed for un certain reasons.

Pl re start the mobile service which is hampered/stopped for want of effective...
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Skgsujit
from Hoshiarpur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding bill generated when i am not using service of bsnl (Broad band)

Address:Hoshiarpur, Punjab, 146001
Website:www.bsnl.co.in

I am sujit kumar gupta serving in border security force at hoshiarpur punjab .I am not using bsnl broad band service since 29th january 2019.Before this date i was using bsnl broad band service and on 29th january 2016 i was disconnect bsnl broad band service but after disconnection bsnl generate bill every month. I contect bsnl department but they says that you are not disconnect bsnl land line .You are disconnect only broadband service...
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K
kishor yadav
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Broadband

Address:Ajmer, Rajasthan, 305901
Website:www.bsnl.co.in

My name is gopal kishan and i have a bsnl broadband connection. Last few days my broadband is not working properly. I was registered my complaint to the customer care on 27 may. Till now no action taken by the bsnl. I complaint daily to the customer care. They are always give me 24hrs time to repair it. But no further information provided my complaint information by bsnl. Please repair my broadband connection.
My bsnl broadband no....
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M
mohit3540
from Aurangabad, Maharashtra
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To get bsnl selfcare user id and password

Address:Jaipur, Rajasthan, 302001
Website:selfcare.sdc.bsnl.co.in

I am having bsnl broadband service on number [protected]... But, having a problem as i had lost my user id and password of (Self care.In to check internet usage).. Also tried to reset the passord but nothing happened. And had complaint bsnl regarding this.. But they r not responding to my complaint.. Kindly do the needful.. N let me know it on [protected]@gmail.com...
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