Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I had Cell One connection and land line also and being a American and Citizen of India I had to pay BSNL bills by a Internet also and so far a land line that my land line was disconnected for a delay in phone bill only !

Hence, a American sue also against BSNL and a Cell One in it.

So, Consumer Complaints board is informed.

Thanks.

Samarjit Barman (UGO), sb731.
G/SO .. IND (GEN), GENERAL.
RESTR: 1Z, Head of the Country (CSDN, CS).
Vir Ratna, Param Vir Chakra (4).
LLM (LRM). (World Court ID: J).
=========================

What is the use of 3G services?, poor connectivity, internet services are disconnecting, I am using the internet in my laptop by dongle, everytime I have to remove the dongle and insert in the laptop, why the bsnl is not taking any step to find a resolution for the network disconnecting?, calls are dropped, signal is fluctuating, webpage is not available, the problem on the mobile number is [protected].

I got rs 84 as balance suddenly my balance got reduced to rs 38, so I called 1503 and complained about it. They said I activated SMS pack. I did not activated.

Next
I opted one day internet I got a message it has been activated and reduced rs 8. Then I used about 12 MB a reminder came 8 MB left so I switch off data. BSNL charged as if I have not opted for one day internet and reduced about rs 41. They did not activated one day pack.

Dear sir
Today early morning June 19, 2016 9 o'clock was doing recharge in moblie from just recharge it my mobile numbwr is [protected] idea, madya pradesh. transaction was compleated but recharge is not done (error) and just recharge it deducted my 98 rupees from union bank of India account . So I requesting you please return my money. I am very kindly for you.
Thank you

My name is parimal asodiya my bsnl telephone number is[protected]. I have canceled my phone connection on december 2015 but still today i dint get my security deposited cheque. While purchasing telephone connection they charge me 600 rupees purchasing charge. But when i cancelled phone i have given instrument to bsnl so also refund me 600 rupees instrument purchasing charges and 500 rupees deposite charge..

I went Bsnl office several times for a new land-line and broad band connection..but all the time the officers there are saying its under linemans's control..So I understood that Bsnl is now controlling by their linemans..after that I applied through online and I got a call from Bsnl and they told me to submit id proof and photo to another Bsnl office.. I went to Bsnl main office and they said that somebody will call me after 2 or 3 days.. but nobody contacted me that days..then I went again to their office and they gave me their line man's contact no. I call him everyday and he said he will come today evening or tomorrow morning.. I wait him for more than one week..Atlas he said there are some material shortage in their office..so it's not sure to get a new connection... if we go to any Bsnl office, even the staffs sitting there don't want to ask for what purpose we go there..suddenly they will say contact lineman...actually then why some officers are sitting there?..

From: dr. S. K. Trivedi (principal)
dr. Mitesh barot (prof. Incharge)
c. U. Shah arts college,
lal darwaja, ahmedabad-380 001
email: [protected]@yahoo.Com
mobile:[protected]
[protected]

to,
the agm (mktd-cfa)
gulbai tekra exchange building,
ahmedabad – 380 006

subject: non working since last more then one and half year of the net
facility under nmeict scheme
referance: our letters mentioned as follow,
1. Our letter dated[protected]
2. Our letter dated[protected]
3. Our letter dated[protected]
4. Our letter dated[protected]
5. Our letter dated[protected]
6. Our letter dated[protected]
7. Our letter dated[protected]
8. Our letter dated[protected]
9. Our letter dated[protected]
10. Our letter dated[protected]

with referance to our above mentioned letters and the subject, we have to inform you with full respect and honour that your office doesn’t respond to our long pending complain regarding government and grant-in-aid colleges of the gujarat state nmeict scheme internet 5 vpn broadband connections.
We are sorry to state that we are not getting net connections regular and uninterrupted since last more then one year in spite of all payment is made. Most of the time the connections are failed, and after frequent complains there is no response from your department. The government is spending such a hugh amount on higher education and all most all work is being done online in the 21st century, we are completely helpless. This is totally unfair and continuous harassment by your office. We met personally to all officers at all levels at ahmadabad again and again for the same.
Our details are as follows,
no internet connection no
1 [protected]
2 [protected]
3 [protected]
4 [protected]
5 [protected]

as and when we are contacting divisional engineer mr. Chavda (mobile no:[protected], he never responded and asking us to go to the higher authority. This is reticulated. Lineman mr. Yadav (mobile no:[protected] mr. Ravi, technician etc. Staff of the same bsnl office we are sorry to say that doesn’t respond to the series of complains.
Please take quick and permanent action for the above mentioned problems.

1. Area manager (e)
bsnl dhor bazar, kankariya road, a’bad-22
2. Pgm, bsnl
gulbai tekra, a’bad-06

regard: dr. S. K. Trivedi (principal)
&
dr. Mitesh barot (prof. In charge)

Dear Sir
[protected]

Really so sad to say that Our BSNL conection Service is so bad and Waste, My Land phone and Internet is not working since Last 4-5 Months, but paying the Bill every month.. I have complaint many time to Kallada Exhange direct and Phone Regarding this .. they simply Given one Number and said, please call and report complaint to this number .. Sir its so disapointed me, becouse No one is ansering on 2549299 ( baiju) ... so hope you will solve this issue ASP...why Goverment is paying such waste people even not serious about there work ?

I have lost my mobile gionee p2. Sim no. [protected], requesting to you please block sim service and advice how can i get the same number sim.

My name : vinod c patel
Mobile no: [protected]
Date incident : 16.06.216 at 12.00 pm
Purchase sim from : nizar dist: tapi. Gujarat
Current location: ankleshwar, gujarat

If block my sim pl. Massage on my email id: vinod. [protected]@glenmarkpharma.com

On 06/06/2016 I gave a letter duly receipts to crossroad darshanlal chowk Dehradun for safe custody of telephone and broadband from 12/06/2016 to 16/11/2016 but till date not implemented in spite of that i approached to [protected] and 1504 on 13/06/2016.customer service centers did not bother to forward my complaint to respective section of Dehradun exchange office.
Mahesh Chandra Jainism
76/25 Rajpur Road Dehradun

I am a doctor by profession and religiously paying bills for[protected]. But for last 15 days neither my phone is working nor internet. On my complaint mr. Choudhari talked to mr and asked me to wait for a day. Some wire is cut. But till date nothing done. If it can't br fixed, inform me, else u will force me to my change service provider. Let me know how many working days u need to resole the issue.

I got the BSNL broadband connection on 14th March, 2016 and used the service till 6th May, 2016. I did not pay bill for this duration of time because of some monetary issues and eventually my landline and broadband line got disconnected by BSNL people on 6th May, 2016.
During that period BSNL always showed my usage as over usage i.e. they showed usage of 30gb in just 6 days and then 20gb in rest of the month in the month of march and the same way they told us that we have used 27 GB in just 6 days of April and my data has been exhausted from 1-7 april, 2016 which was like shocking. I never used internet so rigorously so that my dat got exhausted and showed beyond my limit. I complaint these bsnl people for how come my usage can me that much. I doubted that some one else is using my data.
eventually I did not pay money for that month because it was cheating. thus they disconnected my landline reason non-payment, on 7th May 2016.
Now, today I received a bill of 6700/- including bill of May- 14th June 2016. That was acceptable but the another shock was that some one still was using my data even after disconnection of my line. It is showing the usage of 28 GB since the date my line disconnected.

Now I am asking these people as to what happened to this and how come my data has been used even after disconnection of my line since last one and half month. On that these people are saying we have updated data usage..aap logon ne hi data use kiya hai aur humare paas disconnection date 15th June, 2016 hai.

Holy Crap!! What should I do, I need help.!! I am extremely frustrated.

Sir,
i am nilesh kumar & working as sde(it) in bsnl, hazaribag, jharkhand.Contact. No.-[protected]
i have complained about non working of pc on date 04 june 2016, but till 15th june 2016 no any one have attended the fault.
My case id is [protected] . Same pc had got faulty in month of may 2016 whose docket is [protected].Again become faulty.
Hence pl. Take necessary action for replacement of pc or rectification of fault.
My pc is in warranty condition.

Product description: hp 406 g1 microtower pc
product number: m0f94pc
serial number: ina532p513
problem description: pin: 88421/in/ nbd / ons/406g1m/i34130/500hq/4x/45k all/ no power

I have calling to the the bsnl customer care service number from the morning. I dont know what the hell are they doing there. i just spoke with the customer care executives.They are not giving a proper reply and they are disconnecting the phone.They are not behaving in a right way. Are we stupids ?? what do they think of customers? I need a proper explanation from the higher authority for there never mind attitude and there irresponsibility.I had called 5 times they just told me to hold the line but they cut off the call and ent off.when i called next time another executive took the phone but he said they don't have the time to hear the complaint and just cut the phone. Another one told he will call back tomorrow morning because he don't have time to hear the time. All these behavior was from the number 1504 & 1500 their customer executives. please give a proper explanation for the queries and also the indecency behaviour toward the customers.

Since more than a year i am regularly giving complaints for disconnection but the authority had kept the matter in a cold storage for the reasons better known to them. Whether the duties to which they are performing in vested interest? Let me know still how long does it takes to give connection according to provision? My std[protected]. I am waiting to hear response.

Why am i being routed through bad route and a very latent one plz route me through a static route with as low ping as possible. Because i am a aspiring gamer and lag and ping ruin my games. i am playing league of legends on north american server. my bsnl telephone number is[protected], plz help me through it i am rlly in need of help. and plz make it static so i dont have to complain again. I am very grateful for your help thanks in advance....

I am using bsnl landline and broadband service. From last 4 months phone in not working because of problems from bsnl side. Still they are sending bill every month. Even after applying for giving rebate they are telling us to pay the bill for services that we have not used. Please suggest where should i go whome should i approach. No one in bsnl head office is responding. My mobile no is [protected]

My landline phone no.[protected] is activated any how three month ago whenever i requested many time to deactivated this plan but till today my request is dump in your file none body try to deactivated like show unnecessary i have to pay a regular months in this subject it is request please De-active BSNL Hungama plan from my landline phone no.[protected] as earliest.

We are not being able to make incoming or outgoing call for the last one month in our BSNL landline .Even after registering repeated complaints, our efforts went in vain.On complaints a docket no is generated but the issue is not resolved.We are facing lot of difficulties since there are older people in our house and they don't have a mobile .Hence immediate help is highly required.

Hello sir,

My nokia mobile handset with sim card is lost 30 days back, while i was traveling to ooty.
My sim is still active, someone else is using it and i tried alot but not able to deactivate my sim, so kindly deactivate it.
Mobile number:[protected], its a prepaid bsnl-sim. Please help me and do the needful and send me a confirmation mail.

Alternate number:[protected]