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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 279

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M
Molen Dias
from Jorhat, Assam
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Bsnl broadband and telephone new connection issue

Address:Dibrugarh, Assam, 786001

I have applied for the bsnlbroad band and telephone line connection on 03/06/2016 in dibrugarh, assam. The connection has been pending till date and the office staffs are not concerned about the matter. Being a coustomer i have to take the burden to call them now and then for the status of my connection. Kindly look into this matter and it is hoped that you will take prompt action to redress my grievance.

Thanking you...
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G
GRV07
from Ahmedabad, Gujarat
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Improper behaviour of local bsnl executives

Address:Yavatmal, Maharashtra, 445304

I am facing issue with my BSNL landline from last few months and I have been complaining about the same to the local BSNL office from last few months. But I did not get resolution to my problem till now in spite of regular complaints.
My business is getting impacted as my customers are not able to contact me.
Local BSNL authorities are being casual to my complaints and I m being charged in spite of not using the phone.
Number...
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Address:799250
Website:www.bsnl.co.in

I had Cell One connection and land line also and being a American and Citizen of India I had to pay BSNL bills by a Internet also and so far a land line that my land line was disconnected for a delay in phone bill only !

Hence, a American sue also against BSNL and a Cell One in it.

So, Consumer Complaints board is informed.

Thanks.

Samarjit Barman (UGO), sb731.
G/SO .. IND...
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J
johnson@1982
from Mancheral, Telangana
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Poor connectivity, network fluctuating.

Address:691554
Website:BSNL

What is the use of 3G services?, poor connectivity, internet services are disconnecting, I am using the internet in my laptop by dongle, everytime I have to remove the dongle and insert in the laptop, why the bsnl is not taking any step to find a resolution for the network disconnecting?, calls are dropped, signal is fluctuating, webpage is not available, the problem on the mobile number is [protected]....
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S
sundar.r
from Chennai, Tamil Nadu
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Excess charging

Address:600041
Website:www.consumer complaints.in

I got rs 84 as balance suddenly my balance got reduced to rs 38, so I called 1503 and complained about it. They said I activated SMS pack. I did not activated.

Next
I opted one day internet I got a message it has been activated and reduced rs 8. Then I used about 12 MB a reminder came 8 MB left so I switch off data. BSNL charged as if I have not opted for one day internet and reduced about rs 41. They did not activated...
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V
vickyme194
from Mumbai, Maharashtra
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Recharge

Address:Mumbai City, Maharashtra, 400054
Website:just rechage it

Dear sir
Today early morning June 19, 2016 9 o'clock was doing recharge in moblie from just recharge it my mobile numbwr is [protected] idea, madya pradesh. transaction was compleated but recharge is not done (error) and just recharge it deducted my 98 rupees from union bank of India account . So I requesting you please return my money. I am very kindly for you.
Thank you...
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P
Parimal Asodiya
from Ahmedabad, Gujarat
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Regarding didn't get security deposit after cancellation telephone connection

Address:Anand, Gujarat, 388365

My name is parimal asodiya my bsnl telephone number is[protected]. I have canceled my phone connection on december 2015 but still today i dint get my security deposited cheque. While purchasing telephone connection they charge me 600 rupees purchasing charge. But when i cancelled phone i have given instrument to bsnl so also refund me 600 rupees instrument purchasing charges and 500 rupees deposite charge.....
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S
sabir ap
from Mavelikara, Kerala
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L

Address:Kannur, Kerala

I went Bsnl office several times for a new land-line and broad band connection..but all the time the officers there are saying its under linemans's control..So I understood that Bsnl is now controlling by their linemans..after that I applied through online and I got a call from Bsnl and they told me to submit id proof and photo to another Bsnl office.. I went to Bsnl main office and they said that somebody will call me after 2 or 3 days.....
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C
city princy
from Sangli, Maharashtra
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Nmeict internet connections

Address:Ahmedabad, Gujarat, 380001
Website:www.cushahartscollege.org

From: dr. S. K. Trivedi (principal)
dr. Mitesh barot (prof. Incharge)
c. U. Shah arts college,
lal darwaja, ahmedabad-380 001
email: [protected]@yahoo.Com
mobile:[protected]
[protected]

to,
the agm (mktd-cfa)
gulbai tekra exchange building,
ahmedabad – 380 006

subject: non working since last more then one and half year of the net
...
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Address:Kollam, Kerala, 691502

Dear Sir
[protected]

Really so sad to say that Our BSNL conection Service is so bad and Waste, My Land phone and Internet is not working since Last 4-5 Months, but paying the Bill every month.. I have complaint many time to Kallada Exhange direct and Phone Regarding this .. they simply Given one Number and said, please call and report complaint to this number .. Sir its so disapointed me, becouse No one is ansering on...
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P
patel vinod.c
from Mumbai, Maharashtra
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Mobile sim lock of bsnl network

Address:Bharuch, Gujarat, 393002
Website:yahoo.com

I have lost my mobile gionee p2. Sim no. [protected], requesting to you please block sim service and advice how can i get the same number sim.

My name : vinod c patel
Mobile no: [protected]
Date incident : 16.06.216 at 12.00 pm
Purchase sim from : nizar dist: tapi. Gujarat
Current location: ankleshwar, gujarat

If block my sim pl. Massage on my email id: vinod. [protected]@glenmarkpharma.com...
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Address:Dehradun, Uttarakhand, 248001
Website:Grivence portal

On 06/06/2016 I gave a letter duly receipts to crossroad darshanlal chowk Dehradun for safe custody of telephone and broadband from 12/06/2016 to 16/11/2016 but till date not implemented in spite of that i approached to [protected] and 1504 on 13/06/2016.customer service centers did not bother to forward my complaint to respective section of Dehradun exchange office.
Mahesh Chandra Jainism
76/25 Rajpur Road Dehradun...
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D
Dr aloni
from Gurgaon, Haryana
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Landline with brodband not working since15 days

Address:Gondia, Maharashtra, 07182

I am a doctor by profession and religiously paying bills for[protected]. But for last 15 days neither my phone is working nor internet. On my complaint mr. Choudhari talked to mr and asked me to wait for a day. Some wire is cut. But till date nothing done. If it can't br fixed, inform me, else u will force me to my change service provider. Let me know how many working days u need to resole the issue....
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S
surya407
from Ramnagar, Uttar Pradesh
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BSNL showing bill and usage even after disconnection from BSNL

Address:Varanasi, Uttar Pradesh, 221005
Website:Bsnl

I got the BSNL broadband connection on 14th March, 2016 and used the service till 6th May, 2016. I did not pay bill for this duration of time because of some monetary issues and eventually my landline and broadband line got disconnected by BSNL people on 6th May, 2016.
During that period BSNL always showed my usage as over usage i.e. they showed usage of 30gb in just 6 days and then 20gb in rest of the month in the month of march and...
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N
nileshkumar409
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not repairing of desktop pc

Address:Hazaribagh, Jharkhand, 825301
Website:HP CUSTOMER CARE

Sir,
i am nilesh kumar & working as sde(it) in bsnl, hazaribag, jharkhand.Contact. No.-[protected]
i have complained about non working of pc on date 04 june 2016, but till 15th june 2016 no any one have attended the fault.
My case id is [protected] . Same pc had got faulty in month of may 2016 whose docket is [protected].Again become faulty.
Hence pl. Take necessary action for replacement of pc or rectification of...
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A
abhijith.ap1
from Palghat, Kerala
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Irresponsibility an indecent behaviour of customer care executive

Address:Palakkad, Kerala

I have calling to the the bsnl customer care service number from the morning. I dont know what the hell are they doing there. i just spoke with the customer care executives.They are not giving a proper reply and they are disconnecting the phone.They are not behaving in a right way. Are we stupids ?? what do they think of customers? I need a proper explanation from the higher authority for there never mind attitude and there irresponsibility.I...
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wajidsalwa
from Chennai, Tamil Nadu
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My earlier docket complaint id 115793260442 dated 7/6/2016

Address:Gulbarga, Karnataka, 585223

Since more than a year i am regularly giving complaints for disconnection but the authority had kept the matter in a cold storage for the reasons better known to them. Whether the duties to which they are performing in vested interest? Let me know still how long does it takes to give connection according to provision? My std[protected]. I am waiting to hear response....
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N
nipunyadav16
from Pune, Maharashtra
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Bad routing and high latency while playing online games

Address:122001

Why am i being routed through bad route and a very latent one plz route me through a static route with as low ping as possible. Because i am a aspiring gamer and lag and ping ruin my games. i am playing league of legends on north american server. my bsnl telephone number is[protected], plz help me through it i am rlly in need of help. and plz make it static so i dont have to complain again. I am very grateful for your help thanks in advance....
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V
Vikaspallod
from Mumbai, Maharashtra
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Complaint against extra bill charged

Address:Jalna, Maharashtra, 431203

I am using bsnl landline and broadband service. From last 4 months phone in not working because of problems from bsnl side. Still they are sending bill every month. Even after applying for giving rebate they are telling us to pay the bill for services that we have not used. Please suggest where should i go whome should i approach. No one in bsnl head office is responding. My mobile no is [protected]...
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A
ashok k. srivastva
from Lucknow, Uttar Pradesh
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Deactivate bsnl hungama plan from my landline phone no. 0551-2502939

Address:Allahabad, Uttar Pradesh, 273013

My landline phone no.[protected] is activated any how three month ago whenever i requested many time to deactivated this plan but till today my request is dump in your file none body try to deactivated like show unnecessary i have to pay a regular months in this subject it is request please De-active BSNL Hungama plan from my landline phone no.[protected] as earliest....
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