Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15978
Resolved
6090
Unresolved
9888
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 278

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Muhammed Shaffi PU
from Mumbai, Maharashtra
Jul 12, 2016
Report
Copy

Address: 683565
Website: BSNL

I have a landline connection from bsnl, ph:[protected], land line is not working from the last 1 year. No response from local (Kizhakkambalam) office. Very bad services.. Bills are coming properly and paying the amount
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ammya
    from Bhandara, Maharashtra
    Jul 11, 2016
    Report
    Copy

    Address: Jalgaon, Maharashtra, 02582
    Website: voice chat service

    Dear sir,
    My mobile no is [protected]. voice chat service activated. please deactivate/unsubscribe these services. because every month @30 rupees deduct from my account and i am not using this service anymore. i want to close it. because every month my 30 rs get deducted though i am not using ur voice chat. i am using bsnl mobile for past 10 years regularly. so it is request to pls help me out from this.

    Thanks.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      punam27
      from Chennai, Tamil Nadu
      Jul 11, 2016
      Report
      Copy

      Address: Mumbai City, Maharashtra, 400005
      Website: www.externalbsnlexam.com

      Respected sir/madam,
      I m punam shekhawat, i registered for jr engineer post in bsnl on 10/7/2016 they accepted double payment as exam fee
      My registration id is 617609 and still it is not showing payment payed how can i get the extra amount payed back. The payment done was through online mode
      Please tell how can i get the extra amount recredite
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      http://www.consumercomplaints.in/bsnl-regarding-bsnl-je-exam-fee-payment-c132873...
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kamala Pratap
        from Coimbatore, Tamil Nadu
        Jul 11, 2016
        Report
        Copy

        Address: 500089
        Website: Consumer Compliants

        Service Id. Ph.[protected]
        Dated 22 Apr - 2013
        Refund Approved 22 nd April 2013.

        Rs. 2001 /
        Amount not received so far.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sambhatt54
          from Kolkata, West Bengal
          Jul 10, 2016
          Report
          Copy

          Broadband password change option is not being enabled for me by BSNL

          Address: 700091
          Website: selfcare.edc.bsnl.co.in

          I observed during last three-four months, that within first seven days my usage crosses the maximum limit for browsing at 4 Mbps speed, and I am asked to upgrade by paying additional fees, for browsing at that speed. As my usage can not be that much, I wanted to change my Broad band password as I believe it is being unauthorisedly being used by somebody who either know my password (Incidentally the Password was setup by BSNL's outsourced...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          K
          Kishorekrishnak
          from Palakollu, Andhra Pradesh
          Jul 8, 2016
          Report
          Copy

          Address: 534313
          Website: Bsnl.co.in

          Dear sir
          I'm kishore. without my permission music on hungama and music on demand services activated in my land line number[protected]. last month i gave a written complaint in local exchange. but they don't take any action. they didn't give me proper information. this month also services continued in my present billing. so deactivate both services immediately.
          Thank you
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            antappaqn
            from Mumbai, Maharashtra
            Jul 8, 2016
            Report
            Copy

            Address: Thrissur, Kerala, 680308

            Land line connection bearing no.[protected]koratty exchange, trissur (dist), kerala surrendered by me during jan2016 at koratty telephone exchange, trissur (dist). but my caution deposit/advance amount has not yet been received. kindly intimate disposal of the amount in my mobile no.[protected] or email id: [protected]@gmail.com
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sreerag.a.k
              from Malappuram, Kerala
              Jul 8, 2016
              Report
              Copy

              Address: Kozhikode, Kerala, 673008
              Website: bsnl.co.in

              My bsnl phone number is[protected]...i want to top up only 200..but top up is incresed..i wnat only top up 200..
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ramesh Kumar Madaan
                from Delhi, Delhi
                Jul 8, 2016
                Report
                Copy

                Address: Sirsa, Haryana, 125055

                It is regretted to inform you that new connection i. e.[protected] has been installed at my home address i. e. 16/343, subhash basti, near jai bharat school, mal godam road, sirsa on dated[protected] but inspite of repeated requests made to bsnl officers/officials broad band connection and telephone is not in working condition. please remove my complaint immediately.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Securty of lanline no .[protected] is not refund . Conction Surender on[protected]. Please refund Securty Y .

                [protected]
                It is regretted to inform you that landline connection i. e.[protected] has been surrender in ellenabad exchange date[protected].in name of mahabir parsad s/o anup chand r/o rania but inspite of repeated requests my securty not recieved ( not refund ) . rania bsnl exchange say go ellenabad bnsl exchane and no reply . ellenabad bsnl exchange say go sirsa bnsl exchange . no one lisen me . so please refund my securty my bsnl landline bill not peding please remove my complaint immediately.

                contact no. [protected]
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Joshua Kumaresan
                  from Chengalpattu, Tamil Nadu
                  Jul 7, 2016
                  Report
                  Copy

                  Address: 600037
                  Website: bsnl.hungama.com

                  I received a call from BSNL Hungama during April 2016 that I am to get free services if I provide to them my mobile number and email address and I provided to them but I am sorry to inform you that I got MODCHG in my lanline bill during May to June 2016 bill totalling Rs 674.
                  BSNL never gives any kind of services to its clients without the written consent of its customers and not only that BSNL asks for deposit to its clients.
                  But here no written consent nor any kind of deposit is taken.
                  Telling for FREE services and debiting in my bill is looting to the public and cheating to the public.Who has given permission to BSNL HUNGAMA to debit in my bill ?
                  I request you to get refund
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Arun Franglin S
                    from Tirunelveli, Tamil Nadu
                    Jul 7, 2016
                    Report
                    Copy

                    Address: 627652
                    Website: www.bsnl.in

                    Sir good morning,

                    I am suyamburajan, my address 219-middle street, vijayaachampadu,
                    ittamozhi, tirunelveli - 627652, my phone number [protected].
                    எனது தொலைபேசி கடந்த மூன்று மாதமாக பழுதடைந்து உள்ளது . இது
                    தொடர்பாக திசையன்விளை BSNL அலுவலகத்தில் பல முறை புகார் செய்துள்ளேன் .
                    இது வரை எந்த நடவடிக்கையும் எடுக்கவில்லை .
                    முன்னொருநாள் நான் cell phone மூலமாக complaint book செய்ததற்கு,
                    திசையன்விளை BSNL அலுவலகத்தில் வேலை பார்பவர்கள் எங்கள் வீட்டில் வந்து
                    என்னை மிகவும் திட்டி விட்டு computer booking செய்யாதே . எங்கள்தொலைபேசி
                    [protected] என்ற எண்ணுக்கு அழைத்து புகார் செய்ய கூறினார்கள் .
                    நான் மிகவும் மனம் உடைந்து போனேன் .
                    ஆகையால் இம்முறை அவர்கள் தொலைபேசியை அலைத்து புகார் கூறினேன் .
                    மூன்று மாதமாக நான் தொடர்ந்து புகார் செய்தும் எந்த நடவடிக்கையும்
                    எடுக்கவில்லை .
                    மேலும் BSNL broadband இணைப்பை துண்டித்துவிட்டு மற்ற network
                    இணைப்பை பெறுங்கள். BSNL இப்படிதான் இருக்கும் என பொறுப்பின்றி
                    பதிலளிக்கிறார்கள் .
                    நானே எனது தொலைபேசியை எடுத்து சென்று திசையன்விளை BSNL
                    அலுவலகத்தில் கொடுக்க சென்ற போது line சரியாக உள்ளது தொலைபெசியைதான் மற்ற
                    வேண்டும் இரண்டு நாள் பொறுத்துக்கொள்ளுங்கள் என்று கூறினார்கள் .
                    ஆனால் இதுவரை எந்த முனேற்ற நடவடிக்கையும் இல்லை.
                    எனக்கு மிகவும் கஷ்டமாக உள்ளது .
                    எனது தொலைபேசியை நான் எவ்வாறு சரி செய்வது ????
                    நான் இது வரை பேசிய திசையன்விளை BSNL அலுவலக பணியாளர்களின் பெயர்
                    தெரியாது . அவர்களது PHONE NUMBER
                    1) [protected]
                    2) [protected]
                    3) [protected]
                    4) [protected]
                    5) [protected]
                    6) [protected]
                    தயவு செய்து என் தொலைபேசியை சரி செய்து தாருங்கள் .


                    T.SUYAMBURAJAN,
                    VIJAYAACHAMPADU,
                    ITTAMOZHI (PO),
                    TIRUNELVELI (DT) - 627652,
                    PH-[protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      BRreddy Brr
                      from Narasaraopet, Andhra Pradesh
                      Jul 6, 2016
                      Report
                      Copy

                      Address: Guntur, Andhra Pradesh, 522601

                      My name is ravindra reddy b from andhra pradesh circle guntur dist narasaraopet.

                      Now i am using bsnl network ([protected]) i am decided to change bsnl to vodafone. so i sent a port message to bsnl15 days back after that i received number i can submitted to vodafone office at narasaraopet branch, but still now i am not changing my mobile network.

                      I am submitted the required documents on[protected] & second time (jul 02, 2016) and i taken vodafone sim but still now it not changed from bsnl to vodafone???

                      What is the problem

                      I need emergency

                      Plz contact me [protected]@gmail.com
                      Call me at : [protected] or [protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Plz tell me how to purchase 20 Rs 2G net pack


                      Plz give me code...
                      My offer rs 799 which was lifetime offer given to my phone by vodafone where I got call from vodafone saying that it is lifetime offer, this offer I was using for 5 years and suddenly stopped, I was calling customer care complaining every day since two weeks no response from vodafone .
                      Sir tower or range problem exist in Elamakkara, eranakulam kerala
                      Helpful
                      Found this helpful?
                      3 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        SENTHIL1978
                        from Hampi, Karnataka
                        Jul 6, 2016
                        Report
                        Copy

                        Address: 639115
                        Website: consumer complient

                        Dear sir

                        We have bsnl land line it was not worked last two months. We are complaint and also registered in the bsnl office also till not connected but bill coming regularly. We are regularly intimate complaint till no action for that

                        Name of the connection holder : m. Manickam
                        Bsnl landline no.[protected]
                        Bsnl office : thirupparaithurai - 639115
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          kdsingh711
                          Jul 6, 2016
                          Report
                          Copy

                          Address: Kota, Rajasthan
                          Website: bsnl.co.in

                          I recharged my bsnl number [protected] two times which is a paramilitary sim. i recharged always of 99 rs/-. but this time i recharged two times my bsnl number.

                          1. first recharge at 08:49 with refrence id :-[protected] by retailer no.:- [protected] on 05/07/20166

                          2. second recharge at 17:21 with refrence id :-[protected] by retailerr no.:- [protected] on 05/07/2016
                          But i get the validity only for one month. for get detail about this problem i call on 1503. but their is no response. bsnl customer care does not attend the call. customer care ignore this number.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            L
                            lhjones
                            from Parli Vaijnath, Maharashtra
                            Jul 5, 2016
                            Report
                            Copy

                            Address: Kozhikode, Kerala, 673018
                            Website: portal.bsnl.in

                            Since last year my landphone nomber [protected] in kozhikode panniyankara section is not working and no any complaints accepted against the issue i also applied for broadband connection since one year and no any reply is recieved from bsnl authority bsnl authority physically checked my line and they are not changed/ maintain the multicables laid by them . So please direct to the authority to recover my landline phone serviceable condition
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              rahulsen1406
                              from Kolkata, West Bengal
                              Jul 5, 2016
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Kolkata, West Bengal, 700107

                              I am using a EVDO service from BSNL for the past servaral years. The telephone ref. no. is [protected] and Account no. is[protected]. I don't have any outstanding bills. But I am not able to connect to Internet from 1st July, 2016.
                              Previously this sort of discontinuity of service used to occur for a day or two. But this time it is nearing 6 days.
                              Sep 16, 2016
                              Complaint marked as Resolved 
                              BSNL called me and informed me that the EVDO services have been withdrawn.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sheetal Dhawas
                                from Mumbai, Maharashtra
                                Jul 5, 2016
                                Report
                                Copy

                                Address: Nagpur, Maharashtra, 440015
                                Website: www.bsnl.In

                                Please provide me all call record of my mobile no.[protected] which was incoming and outgoing from dated 01/06/16 to 05/07/16 because of my cell phone is dead
                                From bsnl maharastra
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  aash143
                                  from Indore, Madhya Pradesh
                                  Jul 3, 2016
                                  Report
                                  Copy

                                  My name is aashiq khan n i live in vill. katkut tehsil barwaha dist. khargone madhya pradesh now here 1.5 year above bsnl braodband, landline, mobile network tottaly dead here to bsnl office above 26 km i many time going bsln office n i tell my problem but his nothing doing here i m very worried i m using broadband n since 1.5 year it wil i m not using broadband
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    prince000
                                    from Delhi, Delhi
                                    Jul 3, 2016
                                    Report
                                    Copy

                                    Address: Ernakulam, Kerala, 682305
                                    Website: bsnl.co.in

                                    Am a cell one prepaid customer with number [protected]. on June 20 i send port request. on June morning i get a call from[protected] and told me that you have movie Bhavishyavni pack free .i[censored] want to subscribe for free press 9. then i press. at that day i have no balance. today i top up with 150. and they credited 20 rupees. They thoroughly told me that its a free service . now i lost 20 rupees. i talked to customer care agent for refund they told me to go to bsnl office. there are 20 kilometre to bsnl office. if i go to bsnl office i lost 30 as bus fare. please refund it or i will port the bsnl prepaid connection.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    not resolved. this is a case of cheating. even journalist like i had confront this type of incident how will reliable bsnl?
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      vijjju
                                      from Visakhapatnam, Andhra Pradesh
                                      Jul 3, 2016
                                      Report
                                      Copy

                                      Address: Medak, Andhra Pradesh, 502300
                                      Website: BSNL

                                      My mobile number [protected]. please block this sim i lost this sim card.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit