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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 278

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V
vikjais
from Delhi, Delhi
Jul 12, 2016
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.bsnl.co.in

Dear sir,
We use landline no. of bsnl[protected]. this no. is regd. to pioneer computronix pvt. ltd. located at a-181, sec 63, noida. on this number the outgoing calls are not in service. we calls many times to customer care and in nearest telephone exchange office. on customer care says that this query will resolve by your nearest bsnl telephone exchange, so therefore you contact to bsnl telephone exchange.in telephone exchange but they dont pick up the phone. when sometime person pickup the phone so that he say "try another no."and another no. not picked up. they are not responding after giving the theat of consumer forum complaint helpline. so please sir/mam take an action and resolve my problem
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    sadaq95
    from Noida, Uttar Pradesh
    Jul 12, 2016
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    Address: Shahjahanpur, Uttar Pradesh, 242307

    Bsnl sim lost/stolen — to block the sim card

    Sadaqat ali

    I lost my mobile handset alongwith my sim card at new delhi railway station. my mobile no. was [protected]. i want to block the sim card so that no one mis use it. but the bsnl officials say they require a copy of fir. only for blocking a sim card, fir should not be insisted upon. i request the bsnl to block my sim immediately.
    My temporary mobile no. is. [protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      M
      Muhammed Shaffi PU
      from Mumbai, Maharashtra
      Jul 12, 2016
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      Address: 683565
      Website: BSNL

      I have a landline connection from bsnl, ph:[protected], land line is not working from the last 1 year. No response from local (Kizhakkambalam) office. Very bad services.. Bills are coming properly and paying the amount
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        A
        ammya
        from Bhandara, Maharashtra
        Jul 11, 2016
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        Address: Jalgaon, Maharashtra, 02582
        Website: voice chat service

        Dear sir,
        My mobile no is [protected]. voice chat service activated. please deactivate/unsubscribe these services. because every month @30 rupees deduct from my account and i am not using this service anymore. i want to close it. because every month my 30 rs get deducted though i am not using ur voice chat. i am using bsnl mobile for past 10 years regularly. so it is request to pls help me out from this.

        Thanks.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          P
          punam27
          from Chennai, Tamil Nadu
          Jul 11, 2016
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          Address: Mumbai City, Maharashtra, 400005
          Website: www.externalbsnlexam.com

          Respected sir/madam,
          I m punam shekhawat, i registered for jr engineer post in bsnl on 10/7/2016 they accepted double payment as exam fee
          My registration id is 617609 and still it is not showing payment payed how can i get the extra amount payed back. The payment done was through online mode
          Please tell how can i get the extra amount recredite
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          http://www.consumercomplaints.in/bsnl-regarding-bsnl-je-exam-fee-payment-c132873...
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            K
            Kamala Pratap
            from Coimbatore, Tamil Nadu
            Jul 11, 2016
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            Address: 500089
            Website: Consumer Compliants

            Service Id. Ph.[protected]
            Dated 22 Apr - 2013
            Refund Approved 22 nd April 2013.

            Rs. 2001 /
            Amount not received so far.
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              S
              sambhatt54
              from Kolkata, West Bengal
              Jul 10, 2016
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              Address: 700091
              Website: selfcare.edc.bsnl.co.in

              I observed during last three-four months, that within first seven days my usage crosses the maximum limit for browsing at 4 Mbps speed, and I am asked to upgrade by paying additional fees, for browsing at that speed. As my usage can not be that much, I wanted to change my Broad band password as I believe it is being unauthorisedly being used by somebody who either know my password (Incidentally the Password was setup by BSNL's outsourced technician) or some one has hacked it. But for doing so on the web I have to put an e-mail Id created by bsnl in my name, which ends with @ bsnl.in. However, this e-mail ID and Password was not advised to me by BSNL. As per the procedure, one can know that only by giving a missed call to a mobile no. beginning with 0, from one's landline to which the broadband connection is provided. But I could not make that call from my landline as IT HAS NO STD FACILITY. I spoke to BSNL customer service centre official for help but they are clueless about how to solve this problem. Please help me in pursuing BSNL for enabling Password change of Broadband by alternative way or let them communicate my BSNl e-mail ID and Password to enable me for making Password change myself. Regards, Samir Kumar Bhattacharyya.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                K
                Kishorekrishnak
                from Palakollu, Andhra Pradesh
                Jul 8, 2016
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                Address: 534313
                Website: Bsnl.co.in

                Dear sir
                I'm kishore. without my permission music on hungama and music on demand services activated in my land line number[protected]. last month i gave a written complaint in local exchange. but they don't take any action. they didn't give me proper information. this month also services continued in my present billing. so deactivate both services immediately.
                Thank you
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  A
                  antappaqn
                  from Mumbai, Maharashtra
                  Jul 8, 2016
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                  Address: Thrissur, Kerala, 680308

                  Land line connection bearing no.[protected]koratty exchange, trissur (dist), kerala surrendered by me during jan2016 at koratty telephone exchange, trissur (dist). but my caution deposit/advance amount has not yet been received. kindly intimate disposal of the amount in my mobile no.[protected] or email id: [protected]@gmail.com
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                    S
                    sreerag.a.k
                    from Malappuram, Kerala
                    Jul 8, 2016
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                    Address: Kozhikode, Kerala, 673008
                    Website: bsnl.co.in

                    My bsnl phone number is[protected]...i want to top up only 200..but top up is incresed..i wnat only top up 200..
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                      R
                      Ramesh Kumar Madaan
                      from Delhi, Delhi
                      Jul 8, 2016
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                      Address: Sirsa, Haryana, 125055

                      It is regretted to inform you that new connection i. e.[protected] has been installed at my home address i. e. 16/343, subhash basti, near jai bharat school, mal godam road, sirsa on dated[protected] but inspite of repeated requests made to bsnl officers/officials broad band connection and telephone is not in working condition. please remove my complaint immediately.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Securty of lanline no .[protected] is not refund . Conction Surender on[protected]. Please refund Securty Y .

                      [protected]
                      It is regretted to inform you that landline connection i. e.[protected] has been surrender in ellenabad exchange date[protected].in name of mahabir parsad s/o anup chand r/o rania but inspite of repeated requests my securty not recieved ( not refund ) . rania bsnl exchange say go ellenabad bnsl exchane and no reply . ellenabad bsnl exchange say go sirsa bnsl exchange . no one lisen me . so please refund my securty my bsnl landline bill not peding please remove my complaint immediately.

                      contact no. [protected]
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                        J
                        Joshua Kumaresan
                        from Chengalpattu, Tamil Nadu
                        Jul 7, 2016
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                        Address: 600037
                        Website: bsnl.hungama.com

                        I received a call from BSNL Hungama during April 2016 that I am to get free services if I provide to them my mobile number and email address and I provided to them but I am sorry to inform you that I got MODCHG in my lanline bill during May to June 2016 bill totalling Rs 674.
                        BSNL never gives any kind of services to its clients without the written consent of its customers and not only that BSNL asks for deposit to its clients.
                        But here no written consent nor any kind of deposit is taken.
                        Telling for FREE services and debiting in my bill is looting to the public and cheating to the public.Who has given permission to BSNL HUNGAMA to debit in my bill ?
                        I request you to get refund
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          A
                          Arun Franglin S
                          from Tirunelveli, Tamil Nadu
                          Jul 7, 2016
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                          Address: 627652
                          Website: www.bsnl.in

                          Sir good morning,

                          I am suyamburajan, my address 219-middle street, vijayaachampadu,
                          ittamozhi, tirunelveli - 627652, my phone number [protected].
                          எனது தொலைபேசி கடந்த மூன்று மாதமாக பழுதடைந்து உள்ளது . இது
                          தொடர்பாக திசையன்விளை BSNL அலுவலகத்தில் பல முறை புகார் செய்துள்ளேன் .
                          இது வரை எந்த நடவடிக்கையும் எடுக்கவில்லை .
                          முன்னொருநாள் நான் cell phone மூலமாக complaint book செய்ததற்கு,
                          திசையன்விளை BSNL அலுவலகத்தில் வேலை பார்பவர்கள் எங்கள் வீட்டில் வந்து
                          என்னை மிகவும் திட்டி விட்டு computer booking செய்யாதே . எங்கள்தொலைபே�...
                          [protected] என்ற எண்ணுக்கு அழைத்து புகார் செய்ய கூறினார்கள் .
                          நான் மிகவும் மனம் உடைந்து போனேன் .
                          ஆகையால் இம்முறை அவர்கள் தொலைபேசியை அலைத்து புகார் கூறினேன் .
                          மூன்று மாதமாக நான் தொடர்ந்து புகார் செய்தும் எந்த நடவடிக்கையும்
                          எடுக்கவில்லை .
                          மேலும் BSNL broadband இணைப்பை துண்டித்துவிடà... மற்ற network
                          இணைப்பை பெறுங்கள். BSNL இப்படிதான் இருக்கும் என பொறுப்பின்றி
                          பதிலளிக்கிறார... .
                          நானே எனது தொலைபேசியை எடுத்து சென்று திசையன்விளை BSNL
                          அலுவலகத்தில் கொடுக்க சென்ற போது line சரியாக உள்ளது தொலைபெசியைதான�... மற்ற
                          வேண்டும் இரண்டு நாள் பொறுத்துக்கொள... என்று கூறினார்கள் .
                          ஆனால் இதுவரை எந்த முனேற்ற நடவடிக்கையும் இல்லை.
                          எனக்கு மிகவும் கஷ்டமாக உள்ளது .
                          எனது தொலைபேசியை நான் எவ்வாறு சரி செய்வது ????
                          நான் இது வரை பேசிய திசையன்விளை BSNL அலுவலக பணியாளர்களின் பெயர்
                          தெரியாது . அவர்களது PHONE NUMBER
                          1) [protected]
                          2) [protected]
                          3) [protected]
                          4) [protected]
                          5) [protected]
                          6) [protected]
                          தயவு செய்து என் தொலைபேசியை சரி செய்து தாருங்கள் .


                          T.SUYAMBURAJAN,
                          VIJAYAACHAMPADU,
                          ITTAMOZHI (PO),
                          TIRUNELVELI (DT) - 627652,
                          PH-[protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            B
                            BRreddy Brr
                            from Narasaraopet, Andhra Pradesh
                            Jul 6, 2016
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                            Address: Guntur, Andhra Pradesh, 522601

                            My name is ravindra reddy b from andhra pradesh circle guntur dist narasaraopet.

                            Now i am using bsnl network ([protected]) i am decided to change bsnl to vodafone. so i sent a port message to bsnl15 days back after that i received number i can submitted to vodafone office at narasaraopet branch, but still now i am not changing my mobile network.

                            I am submitted the required documents on[protected] & second time (jul 02, 2016) and i taken vodafone sim but still now it not changed from bsnl to vodafone???

                            What is the problem

                            I need emergency

                            Plz contact me [protected]@gmail.com
                            Call me at : [protected] or [protected]
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Plz tell me how to purchase 20 Rs 2G net pack


                            Plz give me code...
                            My offer rs 799 which was lifetime offer given to my phone by vodafone where I got call from vodafone saying that it is lifetime offer, this offer I was using for 5 years and suddenly stopped, I was calling customer care complaining every day since two weeks no response from vodafone .
                            Sir tower or range problem exist in Elamakkara, eranakulam kerala
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                              SENTHIL1978
                              from Hampi, Karnataka
                              Jul 6, 2016
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                              Address: 639115
                              Website: consumer complient

                              Dear sir

                              We have bsnl land line it was not worked last two months. We are complaint and also registered in the bsnl office also till not connected but bill coming regularly. We are regularly intimate complaint till no action for that

                              Name of the connection holder : m. Manickam
                              Bsnl landline no.[protected]
                              Bsnl office : thirupparaithurai - 639115
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                kdsingh711
                                Jul 6, 2016
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                                Address: Kota, Rajasthan
                                Website: bsnl.co.in

                                I recharged my bsnl number [protected] two times which is a paramilitary sim. i recharged always of 99 rs/-. but this time i recharged two times my bsnl number.

                                1. first recharge at 08:49 with refrence id :-[protected] by retailer no.:- [protected] on 05/07/20166

                                2. second recharge at 17:21 with refrence id :-[protected] by retailerr no.:- [protected] on 05/07/2016
                                But i get the validity only for one month. for get detail about this problem i call on 1503. but their is no response. bsnl customer care does not attend the call. customer care ignore this number.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  lhjones
                                  from Parli Vaijnath, Maharashtra
                                  Jul 5, 2016
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                                  Address: Kozhikode, Kerala, 673018
                                  Website: portal.bsnl.in

                                  Since last year my landphone nomber [protected] in kozhikode panniyankara section is not working and no any complaints accepted against the issue i also applied for broadband connection since one year and no any reply is recieved from bsnl authority bsnl authority physically checked my line and they are not changed/ maintain the multicables laid by them . So please direct to the authority to recover my landline phone serviceable condition
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    rahulsen1406
                                    from Kolkata, West Bengal
                                    Jul 5, 2016
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700107

                                    I am using a EVDO service from BSNL for the past servaral years. The telephone ref. no. is [protected] and Account no. is[protected]. I don't have any outstanding bills. But I am not able to connect to Internet from 1st July, 2016.
                                    Previously this sort of discontinuity of service used to occur for a day or two. But this time it is nearing 6 days.
                                    Sep 16, 2016
                                    Complaint marked as Resolved 
                                    BSNL called me and informed me that the EVDO services have been withdrawn.
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                                      Sheetal Dhawas
                                      from Mumbai, Maharashtra
                                      Jul 5, 2016
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                                      Address: Nagpur, Maharashtra, 440015
                                      Website: www.bsnl.In

                                      Please provide me all call record of my mobile no.[protected] which was incoming and outgoing from dated 01/06/16 to 05/07/16 because of my cell phone is dead
                                      From bsnl maharastra
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                                        aash143
                                        from Indore, Madhya Pradesh
                                        Jul 3, 2016
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                                        My name is aashiq khan n i live in vill. katkut tehsil barwaha dist. khargone madhya pradesh now here 1.5 year above bsnl braodband, landline, mobile network tottaly dead here to bsnl office above 26 km i many time going bsln office n i tell my problem but his nothing doing here i m very worried i m using broadband n since 1.5 year it wil i m not using broadband
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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