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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 287

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J
j.viswanathan
from Chengalpattu, Tamil Nadu
Apr 21, 2016
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Address: Chennai, Tamil Nadu, 6
Website: support.bsnl.hungama.com

BSNL-Unnecessarily subscribing Hungama music, games and movies
Sir,
I have availed broadband connection in BSNL, My land line number is [protected]. I have not subscribed for Hungama muisc, games and movies on demand.But a sum of Rs 425.90 has been unnecessarily included in my bills. I never expected this from an government organization without my consent through phone the subscription has been done. Your people simply spoke to us about the kindly deactivate the plan immediately. I expect that the next month bill should not include the amount
Hence i kindly request to waive (Refund) of Hungama music, games and movies on demand charges for the month of march 2016 immediately please
In any delay i take with legal action
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    dr usha rao
    from Ernakulam, Kerala
    Apr 21, 2016
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    Address: Chennai, Tamil Nadu, 600018
    Website: chennai.bsnl.co.in

    I had opted for ecs payment of my 2 landline nos viz.[protected] &[protected] but suddenly i find that my telephonees are disconnected 1st one in march & 2nd one now for non payment what is the matter has bsnl stopped collection by ecs?
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      S
      sanjay fule
      from Noida, Uttar Pradesh
      Apr 21, 2016
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      Address: 411019
      Website: BSNL INDIA

      To,

      The commercial officer,
      Bsnl, chinchwad, pune


      Sub : non-reciept of security deposit against closure of mobile no : [protected] & [protected]
      Account no[protected]

      Sir, i have submitted an application for closure of my mobile connection no [protected] & add on no - [protected], at s.D.E. C.S.C chinchwad and cleared all the bills till that date as well submitted the cross check for getting deposit the money to my saving account. However the amount of security deposit has not been received so far.Because already i have waited for one year after closing of mobile but yet security deposited money not refunded to me only by depositing the money directly to my bank account,
      It is requested to kindly take immediate action for early refund.

      Thanking you,

      Yours faithfully,
      Sanjay vitthalrao fule
      [protected]
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        J
        johnwesly
        Apr 21, 2016
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        Address: Chennai, Tamil Nadu, 641008
        Website: www.bsnl.hungama.com

        This is john...The hungama services is activated without my knowledge.. The package consists online videos, games, movies, wallpapers etc etc...And without ny prior knowledge this has been activated..The bsnl landline bill charges rs.500 each month while i dont use this package at all..Please kindly unsubscribe all my hungama services to my number...
        My landline number is[protected]..
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        View replies
        BSNL Hungama — Deactivate all services of hungama


        This is john...The hungama services is activated without my knowledge.. The package consists online videos, games, movies, wallpapers etc etc...And without ny prior knowledge this has been activated..The bsnl landline bill charges rs.500 each month while i dont use this package at all..please kindly unsubscribe all my hungama services to my number...
        my landline number is[protected]..
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          P
          praneesh aj
          from Thiruvananthapuram, Kerala
          Apr 21, 2016
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          Address: Thiruvananthapuram, Kerala

          Sim card activation
          This is to inform you that today on 19/04/2016 i've bought a sim card beareing no:[protected]. But so far it hasn't been activated. Please do the needful
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            J
            Jamescharuvil
            Apr 20, 2016
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            Address: Thiruvananthapuram, Kerala, 695007

            Sir/Madam
            I am staying at cheruvettucad near sangumugham, Trivandrum since last 12 years. It is very regret to inform that not a single day I got a successful communication through my mobile which is with a Bsnl connection. Always signal bar shows like waves..no strength. Talk breaks repeatedly. Minimum 5 try for a communication due to break while talking. Browsing is not at all successful, very poor. I do pay monthly prepaid since last 10 years. Tell me bsnl do I want to keep ur sim for future use. All other operators having towers near to me. Why BSNL don't look this matter seriously.. I pray please do something to solve this freqent problem...
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            Bharat Sanchar Nigam Limited [BSNL] — Puk blocked

            Mobile number [protected], sim number[protected]
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              R
              rohit809
              from Mumbai, Maharashtra
              Apr 20, 2016
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              Address: Gurgaon, Haryana, 122003
              Website: www.bsnl.co.in

              We have opted for a new broadband connection 2weeks ago in bsnl office in sector 56 gurgaon.
              They provided us the eta of 2 days for complete installation, but now it has been 2 weeks still the connection is not up.
              I am tired of calling them. They never show up.
              Every time i call them the tell it will be fixed in a day but there is no progress till now.

              I asked them to cancel the connection and refund my money back but they are not doing so.
              They bluntly say we will not refund. This is not the way it should be i have given enough time to them and now i don't want their service.
              I nee my money refunded.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              Bharat Sanchar Nigam Limited [BSNL] — Bsnl hungama deactivate

              Sir, i want to deactivate my bsnl hungama service as soon as possible, my ladline no.[protected]
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                S
                suraj sahs
                Apr 20, 2016
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                Address: Dehradun, Uttarakhand, 248001

                Yesterday in my bsnl [protected] number 14rs plan activated by bsnl suddenly, i have not tried to activated this, because i am using this number only for call not for internet, so i need to remove this plan from my phone and refund money immediately.
                +1 photos
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                I am using bsnl [protected] number form last few years but suddenly bsnl blocked my outgoing sms, i am trying to call customer care no but always busy
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                  M
                  murugan vs
                  from Chennai, Tamil Nadu
                  Apr 19, 2016
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                  Address: Chennai, Tamil Nadu, 600091
                  Website: bsnl.hungama.com/index.php

                  The number of calls are came to my bsnl landline number. They told me that just activate the bsnl hungama service without subscribe any packs. If you want any service just activate by your wish. I gave my mobile number and details. Then they activate an account without any package subscription. I saw the content and felt its not useful... Full of rubbish. I logged out. At the end of month they charged me for all packages without my knowledge. I didn't subscribe any package. But they cheated me.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  my landline phoneno is [protected]. I am surprised to receive the bill for hungama.com for which i have not subscribed.kindly deactivate it immediately and refund rs.310.I am surprised to see the dubious means employed by bsnl to earn extra,
                  vkaggarwal
                  Reply

                  BSNL — Sim on hai incoming coll nhi ata hai

                  Sir mera no [protected] hai bsnl ka hai
                  Sim card pr recharge krte hi retellor k pass success ho zata hai
                  But mera no sms nhi ata incoming coll nhi ata hai plz help
                  Activate mera no
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                  CHARGED for the service not requested by us.
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                    K
                    kggupta
                    from Gwalior, Madhya Pradesh
                    Apr 19, 2016
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                    Address: Lalitpur, Uttar Pradesh, 284403

                    Sir
                    My L/L No. is[protected]. BSNL-has activated hangama services on my phone without my consent from last two months. Rs 900 app. has been added in my bill which is wrong.
                    Please deactivate all the hangama services from my phone immediately and the charges should be waved off.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      A
                      Atulc.1
                      from Mumbai, Maharashtra
                      Apr 19, 2016
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                      Address: 781001
                      Website: Www.bsnl.com

                      While travelling in Mumbai Yesterday, I have lost my BSNL SIM No. [protected] on 17.04.2016. I could not trace it out the SIM despite of efforts. The SIM is showing Switch off Now.

                      I therefore request you to Block the SIM immediately.
                      View replies
                      dear sir,
                      i Manoj Kumar Mishra have lost my Mob No.[protected] before 20 days. but due to unusual customer care No [protected] given by your customer care on 1503 for Rajasthan i am unable to forward complaint for the blocking above number.
                      I therefore request you to block my above number immediately.
                      thanks and regards
                      Manoj Kumar Mishra
                      Nafed, Lucknow.
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                        K
                        ksk64
                        from Chennai, Tamil Nadu
                        Apr 19, 2016
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                        Address: 600058

                        We have surrendered the telephone connection[protected] at ambattur csc, chennai on 13/03/2015. Received the acknowledgement for the same. Till today the account was not settled.

                        No refund was done towards the deposit amount adjustment as well as the deposit payment towards isd connection for rs 5000 (Original demand draft was submitted for this deposit as well as the copy of the receipt for rs 5000).

                        Several times visited ambattur csc / accounts department, met the manager, etc. Every time, they ask me to provide a fresh complaint request in paper... Noting happened so far.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          D
                          Dontala Prakash
                          from Vijayawada, Andhra Pradesh
                          Apr 19, 2016
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                          Respected sir.I paid rs 272/- on[protected] to my land line phone no [protected] through my debit card and the amount is debited from my account immediately . But the bsnl portrait
                          Shows that, sorry, transaction failed. How i get my money back. Please let me know as early as possible to my email address.
                          Thanking you
                          Dontala prakash
                          Email: [protected]@yahoo.com..
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            V
                            vipin kumar12
                            from Rampura, Punjab
                            Apr 18, 2016
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                            Address: Jalandhar, Punjab, 141007

                            Hi sir i am tta in bsnl phillaur distt. Jalandhar my uan no. Is[protected]. I applied for advance throw proper channel in my department . My company sent my all document in chandigarh epf office in march 2016 . My all documents are complete . But i not receive my epf advance yet and no any type of information from epf office chandigarh . Pls give me epf advance as soon as possible or any information about my file is inprocess or not . If you dont give any information yet i ask throw rti . Thanks
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S
                              Shyama charan prasad singh
                              from Aluva, Kerala
                              Apr 18, 2016
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                              Address: Sundargarh, Odisha, 769042
                              Website: BSNL, Rorkela, Odisha

                              My bsnl landline phone is out of order since last 25 days. Please find below the complaint docket nos.With dates. Every time i got message after complaining that issue has been resolved. But it didn't.

                              I have also visited jagda bsnl office personally, but only got assurance but problem not resolved.

                              I am 75 years old person and not understanding now whom to approach.

                              My yearly plan payment is due in this month but if my phone service is not restore then how could i pay bill for the same. Please suggest.

                              Request complaint docket nos,

                              1. [protected] - 16/04/2016
                              2. [protected] - 15/04/2016
                              3. [protected] - 13/04/2016
                              4. [protected] - 12/04/2016
                              5. [protected] - 16/04/2016
                              6. [protected] - 04/04/2016
                              7. [protected] - 01/04/2016
                              8. [protected] - 31/03/2016
                              9. [protected] - 30/03/2016
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                K
                                Kuldeep Singh Bhasin
                                from Patiala, Punjab
                                Apr 18, 2016
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                                Address: 147002
                                Website: Land Line & Broadband not working

                                My Land Line No is 2287002 & it has no dial tone sine the past one week, I am also having Unlimited Broad Band plan & it is connecting sometimes but often gets disconnected. The complaint has been lodged personally on 16.04-16 in Urban Estate Exchange, Patiala but till date it has not been attended.
                                The cable that connects the Land Line is lying open since the past 12 years & often gets disconnected & time & again the same has been brought in the knowledge of the Exchane Personels but nothing has been done so far to repair it permanently.
                                From your data base the Number of complaints lodged in this regard can be seen.
                                It needs only 5 feet pipe which is to be laid 6 inches under the earth to avoid such reccurance again.
                                Thanking U in anticipation of an early action.
                                Kuldeep Singh
                                #2295 Urban Estate, Phase II, Patiala
                                +1 photos
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  V
                                  vkag1952
                                  from Jaipur, Rajasthan
                                  Apr 17, 2016
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                                  Website: www.bsnl.hungama.com

                                  I have not subscribed to hungama.com and still has been charged rs.410 in the bill for the month of march.my landline no is[protected].kindly recredit the amount.otherwise, i will be left with no other option except to go for an alternative.
                                  vkaggarwal
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                                    R
                                    rkailas
                                    from Ernakulam, Kerala
                                    Apr 19, 2016
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                                    Deposit Refund Not received

                                    Address: 600018

                                    I raised a Service Request for closure No. SR#[protected] for my telephone on 20/11/2015. Subsequently i surrendered the telephone instrument at Mylapore-RSU Exchange on[protected]. Since they said this is not enough i further gave a written application in the prescribed format to the Mylapore-RSU, BSNL grienvence cell on[protected] along with the blank cancelled cheque since they informed that the deposit will be returned only to the bank...
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                                    manishshah
                                    Apr 17, 2016
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                                    Address: Bharuch, Gujarat, 392001

                                    My bsnl no [protected] name-manish n shah address- 401, 4th floor dhanlaxmi complex panch batti bharuch-392001

                                    Sir i can not out going call from my bsnl [protected] to any tataindicome landline number.I complain and telephonic talk with custome care but can't solve my above issue.So please do need full as soon as possible.
                                    Note- i used both network (Bsnl&tataindicom)in my house.
                                    Regards,
                                    Manish n shah
                                    [protected]
                                    Landline tata indicome number[protected]/645827/652197
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    View replies
                                    Please deactivate bsnl hangama service my no is [protected]
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                                    Please deactive bsnl hangama.com pian my no o[protected]
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                                      peejeekay
                                      from Bengaluru, Karnataka
                                      Apr 16, 2016
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                                      Address: 682017

                                      I made a mistake transaction of incorrect recharge of 500 to [protected] instead of [protected]. The correct number is [protected]. Recharge denomination 500.paid through hdfc net banking. Net banking ref number[protected] . Kerala circle.pls help.
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