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Bharat Sanchar Nigam [BSNL] Customer Care
Bharat Sanchar Nigam Ltd.
Customer satisfaction rating: 20%
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11066
COMPLAINTS

Bharat Sanchar Nigam [BSNL] Customer Care

Bharat Sanchar Nigam Ltd.

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Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 180 1503  [Mobile]
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318
1800 345 1500  [Landline]
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241
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200
1800 345 1504  [Broadband]
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140
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129
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35
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62
1800 425 1957  [MPLS VPN]
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29
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58

Phone:
Phone:
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87

Additional info

Assam +91 94 3502 4365

Andhra Pradesh (Hyderabad) +91 94 4002 4365

Andaman & Nicobar +91 94 3402 4365

Bihar +91 94 3102 4365, +91 94 3122 4365

Bengal +91 94 3402 4365

Chhattisgarh +91 94 2520 1234, +91 94 2520 1041

Chennai +91 94 4402 4365

Goa +91 94 2202 4365

Gujarat +91 94 2602 4365

Haryana +91 94 1602 4365

Himachal Pradesh +91 94 1802 4365

Jammu & Kashmir +91 94 1902 4365

Karnataka +91 94 4802 4365

Kerala +91 94 4702 4365

Kolkata +91 94 3302 4365

Rajasthan +91 94 1402 4365

Punjab +91 94 1702 4365

Madhya Pradesh +91 94 2502 4365, +91 94 2512 4365

Maharashtra +91 94 2202 4365, +91 94 2212 4365

Orissa +91 94 3702 4365

Tamil Nadu +91 94 4302 4365, +91 94 4402 4365

Uttar Pradesh (E) +91 94 1502 4365

Uttar Pradesh (W) +91 94 1202 4365

Uttarkhand +91 94 1202 4365



BSNL Head Office

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi

Tel: +91 94 4002 4365



BSNL Mobile Complaints Number – 198



DataOne Broadband:
1800 424 1600

Sancharnet Help Desk Service: 1957

CellOne all India Helpline: 1 800 180 1503, 1 800 180 1503

BSNL BroadBand Helpline: 1800 345 1504 1504, 1800 345 1504



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Customer satisfaction rating
20%
Complaints
11066
Pending
0
Resolved
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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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BSNL, Dist ofc: Sangli, Maharashtra — BSNL Prepaid SIM card not activated [Resolved]

 rutsai
I have purchased new BSNL prepaid SIM card in last month (Feb 2013) and still I have been waiting BSNL to activate it. The...
Complaint category Mobile Service Providers

 Uday Banu
sir,
i am Rajendra and my wife name nirmala. my wife is always talking to some strangers even in midnight also she is talking secretly so please send mer call register , her mobile no. is - [protected] .
thanking u sir...
1. tell one o[censored]r frnd to call her at a particular time like 12-12.30 mid night...and catch her red handed
2. when u get to know she is speaking to some other guy that time u try her no, if it is call waiting dat means she is talking to somebody..check it frequently.
3. you can check her fone book and sms inbox when she is not using her fone like when she is in rest room ..
4. try to make friendship with her bestfrnd(gal) and ain confidence and take details from her friend.
5.spend maximum time with her..
That is a breach of privacy if the account is in your wifes name then an organisation will breach her privacy by providing her bill. why dont you sit down and calmly talk with her. No offence she may be unhappy with your marriage and you should work together to fix it. If you want her phone bill to confront her and make her feel bad then dont bother she will never be yours.

If you both cant talk about this and move on as a couple then sepearate
Complaint comments  Add a commentComplaint category Sexual Abuse

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    BSNL Wimax — Internet connection problem

     Suresh Babu
    From,
    Suresh Babu S
    No.3/3, Periyer Street, Kattupakkam Village,
    Kavanor Post,Kattakolathor,
    Chennai...
    Complaint comments  Comments  (4)Complaint category Internet Services

    BSNL — Single Channel Pack activated on my mob. no. without my permission [Resolved]

     nilesharyan
    NAME- Navin Kumar
    Mob. No.- [protected]
    Service Provider- BSNL

    Complaint:- Single Channel Pack...
    Complaint category Mobile Service Providers

    [Resolved]

     Sunny Singhal
    मेनें दिनांक -17/03/2013 को लगभग 10/20 AM Rs-200/- topup talktime on line Recharg किया था SBI Bank A/C से Amount Debit हो गया है परन्तु अभी तक BSNL से मेरे Mobile N0- [protected] पर Balance Credit नही किया है इस बिषय में 1503 Custumer Care से बात की गयी custumer care ने भी इस समस्या का अभी तक समाधान नही किया है शीघ्र समस्या का समाधान कराने की कृपा करें
    Complaint marked as Resolved 2020-08-13 22:57:47
    In Goregaon east near railway station mobile recharge shop i tried to recharge my phone ,the shopkeeper Mr Vicky recharged using his mobile [protected] for rupees 100/- in my mobile [protected] but no confirmation message came to me on my handset, but Mr Vicky showed me confirmation message in his mobile,Transaction id 19647139 date[protected], time 12:56 i thought that may be due to network problem i may get message later, i paid rupees 100/- to Mr Vicky ,but later i found no recharge was made on my phone also confirmed with BSNL customer care (pls see the complaint dated 14-sept-2012 docket no I[protected], they also told that no recharge or top-up was made to my number on that day, i repeatedly told the shopkeeper but they told to ask BSNL customer care, unable to get right answer,and also my 100/-rupees, to whomsoever it may concern this happened with me , this may have happened with other people, i don't know, please take necessary action, thank you
    Complaint comments  Add a commentComplaint category Mobile Service Providers

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      [Resolved]

       Snehasis12
      Sir,
      My Samsung GT-B7722 was stolen from my hostel room today morning. It had active BSNL and Vodafone Sim cards.
      Please deactivate the Sim cards as soon as possible.

      Snehasis Patra
      Complaint marked as Resolved 2020-08-13 22:58:49
      Complaint comments  Add a commentComplaint category Mobile Handsets

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        BSNL — Recharge successful but balance not credited [Resolved]

         aluvilayilanoop
        Hi
        I recharged this mobile no: [protected] with 100 rs (86 rs credited) and 135 rs( 400 min free call offer) on 11th...
        Complaint comments  Comments  (3)Complaint category Mobile Service Providers

        [Resolved]

         sivapriyvan kl
        SIR,

        I am Sivapriyan, My mobile numbers is [protected]. Last month
        February 16th in my mobile 200 Rs. had been debited with out my
        knowledge. In this issue I myself previously launch a compliant to the
        call centre when this amount was deducted. The compliant number is
        B16TN336709.

        So I kindly request you to check it and ratified the compliant
        refund that amount at the earliest.

        Thanking you.


        BY,
        K.L. Sivapriyan
        Complaint marked as Resolved 2020-08-13 22:58:41
        Complaint comments  Add a commentComplaint category Other

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           Rajesh6569
          मैंने इंटरनेट कनैक्शन जब अप्लाई किया था तब मुझे 250रु फोन ओर 250रु internet के installation चार्ज के साथ 1st month का advance 625रु देने को कहा गया इसके अतिरिक्त मुझे कुछ ओर नहीं बताया गया । मैंने Total 1125रु जमा करावा दिये । जब मुझे इंटरनेट बिल प्राप्त हुआ तो उसमे 750रु फोन ओर 250रु internet के installation चार्ज लिखा है मैंने इसके लिए BSNL office सैक्टर-5 Panchkula मे जाकर इसके बारे मे पूछा तो मुझे बताया गया की installation चार्ज बड़ गए है मैंने जब कहा की मुझे पहले क्यो नहीं बताया गया तो मुझ से कहा गया जब हमे भी नहीं पता था तब हम आपको कैसे बताते । जो मैंने 1125रु दिये हैं इन्होने इसे security deposit के रूप मे मान लिया गया है । इन्होने मुझे पहले इसकी जानकारी नहीं दी ।

          इसके अतिरिक्त मैंने intenet के लिए[protected] को apply किया था BSNL को landline Phone[protected] को activate हो जाता है पर इंटरनेट activate नहीं किया गया मैंने इसके लिए BSNL customer care मे बात की तो बताया गया की जब आप का इंटरनेट activate होगा तब से आपका बिल आयेगा ।[protected] को BSNL technical agent आता है वह इंटरनेट setting करके चला जाता है मुझे कह कर जाते है कुछ घंटो के बाद नेट चल जायगा ।कुछ घंटो के बाद नेट चलता फिर अपने आप बंद हो जाता है फिर इसके बाद इंटरनेट चलता ही नहीं है अगर नेट कभी चला तो कुछ पल के लिए बंद हो जाता इसके लिए हमें कई बार BSNL coustomer care ओर BSNL Office गए पर कोई फायदा नहीं हुआ कुछ दिनो के बाद bsnl के agent आते है नेट ठीक करके चले जाते है उस दिन तारीख 3-3-2013 थी पर शाम को नेट बंद हो जाता है इसके मे 4-3-2013 ऑफिस मे जाकर फिर से complaint करता हु फिर वे आकार जिस खंबे से पहले wire आ रही थे वह से हटा कर किसी दूसरे खंबे से connect करते है । तब से इनेटेरनेट सही चल रहा है पर अभी भी कभी -2 शाम को internet बंद हो जाता है ।
          [protected] से[protected] तक का बिल भी आ गया है जब[protected] से नेट चला ही नहीं तो बिल किस बात का । मुझे आशा है की आप मेरी ये परेशानी को दूर करेगे ।

          मैंने इंटरनेट कनैक्शन जब अप्लाई किया था तब मुझे 250रु फोन ओर 250रु internet के installation चार्ज के साथ 1st month का advance 625रु देने को कहा गया इसके अतिरिक्त मुझे कुछ ओर नहीं बताया गया । मैंने Total 1125रु जमा करावा दिये । जब मुझे इंटरनेट बिल प्राप्त हुआ तो उसमे 750रु फोन ओर 250रु internet के installation चार्ज लिखा है मैंने इसके लिए BSNL office सैक्टर-5 Panchkula मे जाकर इसके बारे मे पूछा तो मुझे बताया गया की installation चार्ज बड़ गए है मैंने जब कहा की मुझे पहले क्यो नहीं बताया गया तो मुझ से कहा गया जब हमे भी नहीं पता था तब हम आपको कैसे बताते । जो मैंने 1125रु दिये हैं इन्होने इसे security deposit के रूप मे मान लिया गया है । इन्होने मुझे पहले इसकी जानकारी नहीं दी ।

          इसके अतिरिक्त मैंने intenet के लिए[protected] को apply किया था BSNL को landline Phone[protected] को activate हो जाता है पर इंटरनेट activate नहीं किया गया मैंने इसके लिए BSNL customer care मे बात की तो बताया गया की जब आप का इंटरनेट activate होगा तब से आपका बिल आयेगा ।[protected] को BSNL technical agent आता है वह इंटरनेट setting करके चला जाता है मुझे कह कर जाते है कुछ घंटो के बाद नेट चल जायगा ।कुछ घंटो के बाद नेट चलता फिर अपने आप बंद हो जाता है फिर इसके बाद इंटरनेट चलता ही नहीं है अगर नेट कभी चला तो कुछ पल के लिए बंद हो जाता इसके लिए हमें कई बार BSNL coustomer care ओर BSNL Office गए पर कोई फायदा नहीं हुआ कुछ दिनो के बाद bsnl के agent आते है नेट ठीक करके चले जाते है उस दिन तारीख 3-3-2013 थी पर शाम को नेट बंद हो जाता है इसके मे 4-3-2013 ऑफिस मे जाकर फिर से complaint करता हु फिर वे आकार जिस खंबे से पहले wire आ रही थे वह से हटा कर किसी दूसरे खंबे से connect करते है । तब से इनेटेरनेट सही चल रहा है पर अभी भी कभी -2 शाम को internet बंद हो जाता है ।
          [protected] से[protected] तक का बिल भी आ गया है जब[protected] से नेट चला ही नहीं तो बिल किस बात का । मुझे आशा है की आप मेरी ये परेशानी को दूर करेगे ।

          BSNL Wireline account no [protected]
          Landline Phone[protected]
          Complaint comments  Add a commentComplaint category Broadband

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            [Resolved]

             Jayeeta Mukherjee
            I am Jayeeta Mukherjee. I am an user of bsnl prepaid mobile service. my mobile no.is [protected]. from last 7th march i have activated a free wallpaper downloading service. yesterday i have got an sms that the service will be renewed after 3 days and it will be charged rs20/30 days. there was also written that if i want to deactivate it i have to send NOPE to 5050099. i have repeatedly send sms to that no. but it was not delivered. i have also called customer care but as usual no response from that side.......... the dialled customer care no.is [protected].............. please deactivate the wallpaper downloading service from my no............... as early as possible
            Complaint marked as Resolved 2020-08-13 22:58:24
            Complaint comments  Add a commentComplaint category Mobile Service Providers

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              [Resolved]

               upam Das
              I bought a new sim no [protected] from bsnl service which has not been activated from a long time due to televerification of sim ,the no which has been provided from customer care i.e 1507 is asked to call on this no for activation but unfortunately the no is not being pick up by any officials from long enough time.So I therefore request you to kindly make some major steps for which I shall be highly obliged thereby . Thaking You
              Upam Das


              no activation
              Complaint marked as Resolved 2020-08-13 22:57:58
              bought a new bsnl sim no [protected] from bsnl service which has not been activated from a long time due to televerification of sim, the no which has been provided from customer care i.e 1507 is asked to call on this no for activation but unfortunately the no is not being pick up by any officials from long enough time.So I therefore request you to kindly make some major steps for which I shall be highly obliged thereby .

              Thaking You

              tejendra panchal

              Complaint comments  Add a commentComplaint category Other

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                [Resolved]

                 upaneesh
                FROM
                DINESAN K [protected] a/c no [protected]
                D-6 QUARTERSMEDICAL COLLEGE CAMPUS
                MEDICAL COLLEGE PO
                TRIVANDRUM
                KL

                Dear sir,
                Sub: billing error- reg
                I have been using the broadband connction from 23.01.2006 and I am paying my monthly bills without any due.first my plan was 250 and the after 3 months I changed to Combo 500 plan.in which i can use 1.5GB data But my January 2013 bill has showing an excess usage of 114GB with 1472 hrs o[censored]sage. which is not possible as january has only 744hrs(24*31) As I enqured BSNL account Section at PMG they informed me it was the excess usage from february 2011 onwards.
                My humble request was if the excess usage was charged/informed in the february 2011 bill itself I would have changed to unlimited plan. I thought my usage was within the limit only and all my bills no usage was mentioned for the last 2 years. But I have been informed and charged only after 23 months and in a single single bill . And I have already paid bill upto december 2012 without any penality.

                I feel like a betrayal as i opted for a monthly bill and that is only shows whether i have to chage my plan to higher. BSNL not informed me for the last 2 years that my usage is excess and they never charged excess. now they are asking to pay for the exess charges from 2011 onwards. they never give me a chance to change the plan and always informed like my usage was within the limit only

                i am attaching my bill part


                broadband billing
                Complaint marked as Resolved 2020-08-13 22:57:52
                Complaint comments  Add a commentComplaint category Broadband

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                  [Resolved]

                   sanjeev kumar
                  Sir,

                  It is for your kind information that we are booking the complaints phonically since 21/02/13 and your office is giving a new complaint number each time without resolved our problem.
                  Our office phone and internet broadband connection are totally dead since dated 21/02/13.
                  It is very surpised that no one is taking any action to resolve this problem after several reminders by e-mails and phonically.
                  Our office work is suffering a lot and held up. Please avoid public complaints.
                  Kindly help to solve the problem a.s.a.p and oblige.
                  Regards,
                  Sanjeev Kumar
                  Ph.[protected]
                  Complaint marked as Resolved 2020-08-13 15:25:56

                  Personal — Phone totally DEAD

                  1. Logged complaint no. B596 Dated 16 May'09. No action taken so far.
                  2. On 21 May, 09 - checked the status of previous complaint made. Surprise - it was deleted without attending the complaint. Re-complaint made on 21 May'09. Complaint No. B772 or B442 or B742.

                  3. Note :- During automatic complaint lodging, announcing time gap between two digits of a complaint number is too less. hence announcing number is not clear to the public listening it.

                  Consumer Details :-

                  Faulty Phone No.[protected]
                  Name - Binoy Kumar Ghosh
                  Mob. no. for contact :- [protected] (Jamshedpur)

                  Address :-
                  160 Subarnarekha Flats
                  P.O. - Sakchi
                  Jamshedpur - 831001

                  Personal — Phone is dead

                  My Phone No.[protected] is not working . There is no dialtone also. Please arrange to rectify the problem immediately.

                  Thanks

                  BSNL — internet and phone are dead

                  My internet and landline phone[protected] are not working since 10 days.. Cable is been disconnected. Pls fix the problem soon.

                  Personal — Phone becomes dead

                  Dear Sir,

                  My Land line telephone of no.[protected] is frequentely stops its working.In last one month it happens 6 times,Every time I am complainds with the local authority on phone no [protected],after that they are attainding it & again it stops the working on the same day or in a day or two while at that time when phone become dead The Internate works properly.This also I communicated to the concern authorities.roday Also they had attainded the phone but again it has become dead & cross connection also occuring with the phone no[protected]Probably)

                  requested to please look in the matter & solve the problem permanentely.

                  regards

                  Gajendra Dubey
                  G / 35 sursagar Apptt.
                  opposite Sattadhar Society
                  Near Sai temple Sola Road
                  Ahmedabad

                  BSNL Broadband — Phone and internet dead

                  I am having reliance broad bond internet services as well as telephone services Phone number[protected] it is not working since 14th March, 2010 night please rectify it as early as possible
                  Yours faithfully
                  Shanmukha rao
                  cell no.[protected]
                  [protected]

                  BSNL — new connection is dead

                  i have new connection purchase from bsnl office but it is not work properly . it has 2 ago i have received telephone but i have form feelup time so long about 1 month and now my bsnl telephone is dead . it is not work properly.

                  Personal — phone dead

                  land line phone not working from 4 days-- given complaint-- complaint no[protected]- there is no response --I called[protected],27790023,27791877 no response, why i have to pay rental, when phone is dead

                  Personal — phone

                  sir,
                  could u plz give me the dialed and recieved calls to [protected],[protected] in the past 15days to [protected]@gmail.com
                  Complaint comments  Add a commentComplaint category Government Organizations

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                    [Resolved]

                     mondaldk
                    Following letter was wrote by me to PORTAL FOR PUBLIC GRIEVANCES
                    Department of Administrative Reforms & Public Grievances
                    Government of India.
                    I also sent the same Email to following mail ID on or about 2nd Mar'2013
                    1) [protected]@bsnl.co.in 2) [protected]@gmail.com 3) [protected]@gmail.com
                    4) [protected]@sancharnet.in 5) tccfa.[protected]@bsnl.co.in 6) [protected]@gmail.com
                    Till date I did not get any response from any one of above mentioned mail ID.
                    (DARPG has forwarded my letter to O/o GMT Kharagpur,,PO Kharagpur,West Medinipur)

                    LETTER :

                    My Ref.
                    Account Number: [protected], KGP Telecom district, W.B.Circle.
                    Telephone Bill No.[protected], Bill Date: 06/02/2013

                    Sub.: Applicability of revised charges for the existing customers who are already under annual/two
                    year/three year option before revision in tariff.

                    Respected Sir.

                    With due regards I beg to state before your honor that, I am a subscriber of BBG FN 599 broadband
                    plan under annual payment option. Annual payment done in advance on 2nd April 2012 and it is valid
                    till 1st April 2013. It is to be found in the aforesaid bill that an amount of Rs.190.00 has been charged against 166 UCM (200 UCM are free calls as per existing plan tariff).
                    In this regard I personally met with SDE, Haldia Town Ship Tel.Exch. and inquired about the reason for anomaly in the bill, after seeing my bill he also inquired the matter from his official sources and confirmed that it is an erotic bill, he also advised me to make the payment for this bill and the paid amount will be adjusted in the next bill. I also tried to contact with different help line/customer care centre/accounts department of BSNL over telephone for next five days to know the cause of this excess billing but unfortunately no one received the call except AO (TR[protected]KGP) that is also after several attempts for a couple of days. Finally I came to know from AO (TR) about revision in tariff and free calls
                    with effect from 1st Jan.2013, which has been applied in my bill as well others. She clarified that the said bill has been prepared according to circular issued by BSNL head quarter and also informed that they do not have any information/ circular/clarification, what so ever it may be regarding non-applicability of revised charges as well free calls for the existing customers who are already under annual/two year/three year option before revision in tariff and denied to make any correction in my bill. They also expressed strong
                    unwillingness to get further clarification on this matter from their seniors or head office when I referred the
                    letter of clarification issued by H.Q.

                    It is very surprising that Sr. officials of BSNL at local area did not know the actual reason behind such excess billing, at least till the day I met with them on 27th Feb.2013.

                    Now, my question is why existing Broadband customer be charged the revised tariff those who are already under annual/two year/three year payment option before revision in tariff. It is unethical also illegal to breach an agreement by either side when both has agreed upon and lawfully accepted the terms and conditions
                    including advance payment option for a defined time frame, i.e. annual/2Year/3Year.

                    In this regard I would refer the clarification No. 64-33/BB/Tariff/11/12/Pt.2 , issued by Sr. GM (NWP-BB)
                    Mr. ANIL JAIN on 25/02/2013 in response to sought by some field units regarding applicability of revised charges for the existing customers who are already under annual/two year/three year option before revision
                    in tariff. Where it is clearly explained that –
                    “existing Broadband customers, who are already under Annual/Two year/ three
                    year payment option before revision in tariff, they may not be charged the revised
                    tariff till the expiry of their current Annual/Two year/three year subscription.”
                    Reference file pertaining clarification from BSNL HQ has been attached as a JPG file.

                    So, may I request you to look into the matter seriously considering the sentiment of huge and large section of customers those who have subscribed annually/2Yearly/3Yearly in a plan on the basis of declared financial implications for a defined time frame. If it is being adversely changed within that time frame then it may be considered as most unfortunate and unexpected malpractice from a PSU organization like BSNL.
                    This issue not to be treated as an individual, it has effected to all subscriber those who are already under annual/two year/three year option. Why they should not be allowed to enjoy the existing facilities till the expiry of their current mode of subscription, when the same facility has been extended for the subscribers under Unlimited ADSL Broadband Postpaid Plan ?
                    I am very sorry to inform that no one is available over telephone from help desk or customer care centre or executive officer on IVR system day after day through out the official working hour. This not only my experience, same will be found from 90% customers. So. we do not have any choice other than directly writing letter or mail to senior officials when failed after trying constantly for several consecutive days to get necessary help from those officials who are officially designated and assigned to do so.

                    I placed this appeal before you as I did not get any response from any corner of BSNL.
                    Awaiting for your kind consideration.

                    Thanking You.
                    Yours truly,
                    Dilip Kumar Mondal
                    Senior Citizen (65Yrs)
                    Haldia, Purba Medinipur
                    West Bengal, 721605.
                    Complaint marked as Resolved 2020-08-13 22:57:49

                    BSNL — not given any reduced tariff

                    sir
                    Am a user of BSNL since from 2009 now my tariff is not good for my budget so i reqested the customer support to change my tariff to reduce rate but they didnt changed yet.
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                       Satish Pande
                      i was appiled for new connection in jan 2013 with internet plane but to still time i was not got any response from shahapur bsnls officers.
                      and when i go to shahapur bsnl office at there the office Mr.Tiwari and one other both used abused against me.

                      plz sir help about my new connection becoz no other connection facilities are available in asangaon shahapur area.

                      connection book on JAN 2013
                      HOLDER NAME: MD COMPUTER ASANGAON
                      [protected]

                      BSNL — No new connection available

                      I have applied for a new basic land line connection to BSNL in Jaipur and got registard and paid the subscription fee .
                      Now the Line man and Incharge says that they don't have the any connection avliable to proivde us .

                      so why the company promote for new users and new schemes if they don't have the proper supply .

                      so in short they just waste time and money of the consumers by making them trouble .
                      in new connection at ph. [protected] continue humming and disturbance is there and we are not able to talk properly please check the line as early as possible
                      MY NO IS [protected]
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                        [Resolved]

                         shekhawatc
                        Dear Sir,

                        Our telephone no.[protected] is dead because of wire broken.
                        We have requested / complained so many times, but they are not listening. We are paying bills continuously without availing any service.

                        We have also requested that please make the wire underground so it will not break again and again. But they are saying that they don't have cables etc. So now what to do.
                        Please Help Us.

                        Regards,
                        Chander Singh Shekhawat
                        Phone No.: +91-[protected]
                        Complaint marked as Resolved 2020-08-13 22:57:38

                        Bsnl India — bsnl landline phone no.03412240070 become dead frequently from aug.2nd.2012 repoted several times.broad band connection is distureds

                        my bsnl landline phone no.[protected] become dead very frequently since 02.08.2012.reported several times.complained attended lot of accuses offered .broadband connection is also suffering. with this attitude i am afraid to surrender this land line phone &net
                        Complaint comments  Add a commentComplaint category Landline & Home Phone Provider

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                           Nizzie Samuel
                          Hi,
                          My Phone number is 2329 9996. People start digging potholes somewhere else- my phone line is cut and net doesnt work for a week. Now that phone line is working, my internet is still not functioning. I am complaining and trying to call a line man for 5 days now -- lineman's number is switched off, Avani Bhavan numbers - either not in use and other times they dont answer[protected], 2329 2424,[protected]. I just tried calling on the number 2329 0600 which is under Mr. Sompura and the man was extremely rude and was shouting on the phone and I had no options but to cut the call. What am I supposed to do? Its my phone, My money and I am paying for the services and not to be mistreated like this.

                          I have an unlimited plan - which means my usage is high. Now one week of loss-- who is going to pay for that ? Its not the first time or the second time. It happens to me almost every alternate month.

                          ANYBODY IN BSNL WHO IS CAPABLE ENOUGH OF ADDRESSING TO MY COMPLAINT?????
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                            BSNL SIM Card — To block the BSNL Sim Card - 9489507522 [Resolved]

                             S. Thameem
                            Dear Sir / Madam,

                            My name is S. Syed Ahamed Thameem. I got the free BSNL Sim Card for getting the broadband...
                            Complaint category Mobile Handsets

                            [Resolved]

                             its1993
                            On my cell no. [protected] activated unauthorized services without my permission and deducted amount Rs.20/ p.m. Even after complaint many times and deactivated services through customer care, but they started services again and again and deducting amount regularly. On my cell DND is also registered. The same complaint having many users. Kindly look into the matter and action is required accordingly.
                            Complaint marked as Resolved 2020-08-13 22:57:11

                            BSNL Mobile — Deactivation and refund

                            Kindly deactivate the wap handygo.com/bsnls/fever offer to my mobile No.[protected] and refund the amount Rs.16-00 immediately

                            With Kind regards,

                            V.Jeyamohan,
                            Tuticorin.
                            Tamilnadu
                            Complaint comments  Add a commentComplaint category Unauthorized charges

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                              BSNL Prepaid Mobile — Unable to send sms [Resolved]

                               papu0408
                              My number is [protected]. Took a new Prepaid connection yesterday on roamfree plan. I am unable to send sms to any number....
                              Complaint comments  Comments  (3)Complaint category Mobile Service Providers

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