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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 287

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S
Shailesh Vora
from Ahmedabad, Gujarat
Apr 24, 2016
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Address: Ahmedabad, Gujarat, 380015
Website: call on 1504

Dear sir
My broad band having no[protected] has not been working properly since last 6 months. I have complained on 1504 for 8 to 9 times and even though no response from local exchange
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    sukumar87
    from Thiruvananthapuram, Kerala
    Apr 24, 2016
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    Address: 600045

    I got new phone line with broadband yesterday. The phone line works but the broadband connection doesn't work. It seems upsetting as it started irritating on the very first day itself.
    My number is [protected] and my landline number is [protected]. I need someone to fix it soon. In the activation message I received, they didn't even give customer care number. See the below activation message I received from BSNL and think how a brainless guy must have sent me that message without customer care number in it,

    " Dear Customer, Your Service has been activated from: 04/23/2016 12:39:37. Please Call Cust Care on: "

    They don't want me to call and that's why no number was given
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      kpmup
      from Mumbai, Maharashtra
      Apr 23, 2016
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      Today i tried to recharge mob no [protected] using paytm first time but i typed no [protected] instead of [protected] for special recharge voucher of Rs 135. Transaction ref no [protected]. Kindly reverse this transaction to my paytm a/c or give credit to mob No [protected]
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        A
        arvindhadap
        from Amravati, Maharashtra
        Apr 23, 2016
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        Address: Nagpur, Maharashtra, 440025
        Website: www.bsnl.co.in

        From last two months we are receiving the bill with the charges of bsnl hungama service even thought we haven't subscribed the service. Also when called to customer service then don't reply to the call. So i request you to please deactivate the bsnl hungama service.My telephone no. Is[protected]
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          W
          Walunj
          from Pauni, Maharashtra
          Apr 23, 2016
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          Address: Nashik, Maharashtra, 422011
          Website: www.support.hamgama.wdc.bsnl.co.in

          I am bharat sanchar nigam limited land line user mr. Sachiin h walunj, i want to de-active hangama-music, hangama-movie, hangama-games. It is unnecessary economical burden to me.
          My land line number of bharat sanchar nigam limited is[protected]
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            NiharPanigrahy
            Apr 23, 2016
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            Address: Khordha, Odisha, 751001
            Website: orissa.bsnl.co.in

            My landline[protected] is NOT working since last 6 months so as my broadband. I called many times to the customer care but with no output. I have registered my complain in BSNL, Orissa grievance portal too but with no success.
            This is my last option before either I surrender my connections (landline, broadband & Mobile) or go to the consumer court.

            Please help me.

            Thanks & Regards,
            Dr. S K Sahoo
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              M
              Monibhushansaha
              from Angamali, Kerala
              Apr 23, 2016
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              Website: BSNL

              That I, Mani bhusan saha, surrendered my Telephone no[protected] to Accounts officer ( Telephone Revenue) Uttarpara, Hooghly, W.Bengal.on 07.01.2016, Account no [protected].as per their service disconnect memo no nil dated 16th Dec'2015 generated at 11:49:50 AM
              Unfortunately neither they communicated any thing nor remit the refund till day.
              Please take-up the matter with them to sort-out
              Thanks, mani bhusan saha..
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Service Order no [protected], service Type - Land Line Phone no-[protected].Account no - [protected].
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                G
                guntus
                from Chennai, Tamil Nadu
                Apr 22, 2016
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: www.consumercomplaints.in/new_complaint

                Dear sir,

                My bsnl landline[protected] phone and broadband ( bbg-uld-795-monthly) are not running since last 05 months and infact line is dead. Several times compalints registered through call center; and local telephone exchange at sec-58; noida, but no result so far.

                Getting fade-up with the system and unnecessary i am paying the bsnl bill every month.
                Request for corrective action please..
                Regards,
                (Name – saibal kumar samanta, )
                Flat no. – 84.
                Millennium apartment,
                Plot no. E-10a, sector – 61,
                Noida, u.P. Pin- 201301,
                (Email- [protected]@gmail.com)
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  A
                  Ashima Sukhani
                  Apr 22, 2016
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                  Address: Jodhpur, Rajasthan, 91-0291

                  Dear sirs,

                  I am an old lady (Aged 74 years) living alone. The only mode of communication that i have is a landline phone to talk to my daughters living abroad. The position is that my landline phone is usually out of order and the keys do not press on its number pad (Instrument is 20 years or older). Whenever the dead phone complaint was lodged the instrument was requested to be replaced but, despite so many years gone by, i am still using the same old instrument which is not of much use to me.
                  When ever my phone is out of order and i can't make a call my kids get frantic as to my well being and have to call up my neighbourhood.
                  Its an ernest request to completely change the instrument and not merely repair and replace with old telephone with the department.

                  Thanks and regards,
                  Mrs usha arjuna
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Sep 27, 2016
                  Updated by Ashima Sukhani
                  THE COMPLAINT WAS HAPPILY RESOLVED THE NEXT DAY, MANY THANKS TO THIS PORTAL. But again the telephone line is not working due to construction being carried on in the vicinity. Please do the needful.

                  Regards,
                  Mrs Usha Arjuna
                  Sep 29, 2016
                  Updated by Ashima Sukhani
                  No reply from concerned authority
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                    M
                    MadhuSigatapu
                    from Vadodara, Gujarat
                    Apr 22, 2016
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                    Address: Tapi, Gujarat, 394650
                    Website: www.consumercomplaints.in

                    My name is madhu sigatapu, bsnl mobile no. [protected] gujarat. On today 22.04.2016 at 13.58 hrs i got the push message that 70 rupees call charged from my account and called customer on 1503 immediately and asked customer care representative why my account is charged 70 rupees he told that you have mad isd call on. [protected]. But actually i have not done any call at all and informed to bsnl customer care representative. He lodged complaint no. 1d22335239 and told that his superior will call and u can discuss with him.

                    In internet i have seen the complaint messages from bsnl customers from same issue why amount is deducting from their accounts.

                    For this bsnl should take proper action on this otherwise customers stop recharging their mobile accounts.

                    Please i request bsnl to stop any facility of isd calling on my mobile and refund my 70 rupees.

                    Please do the needful.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Dear BSNL Sir's
                    I received the call from BSNL Sr. officer but no use.

                    Please see that ISD facility for prepaid moblie Nos of the customers are to be removed on their request.

                    See that should not happen to other individuals who are recharging for BSNL mobile. If that happening increases people will stop recharging and may stop BSNL.

                    Please do the needful.

                    Regards,
                    S.Madhu - [protected]
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                      J
                      j.viswanathan
                      from Chengalpattu, Tamil Nadu
                      Apr 21, 2016
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                      Address: Chennai, Tamil Nadu, 6
                      Website: support.bsnl.hungama.com

                      BSNL-Unnecessarily subscribing Hungama music, games and movies
                      Sir,
                      I have availed broadband connection in BSNL, My land line number is [protected]. I have not subscribed for Hungama muisc, games and movies on demand.But a sum of Rs 425.90 has been unnecessarily included in my bills. I never expected this from an government organization without my consent through phone the subscription has been done. Your people simply spoke to us about the kindly deactivate the plan immediately. I expect that the next month bill should not include the amount
                      Hence i kindly request to waive (Refund) of Hungama music, games and movies on demand charges for the month of march 2016 immediately please
                      In any delay i take with legal action
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                        D
                        dr usha rao
                        from Ernakulam, Kerala
                        Apr 21, 2016
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                        Address: Chennai, Tamil Nadu, 600018
                        Website: chennai.bsnl.co.in

                        I had opted for ecs payment of my 2 landline nos viz.[protected] &[protected] but suddenly i find that my telephonees are disconnected 1st one in march & 2nd one now for non payment what is the matter has bsnl stopped collection by ecs?
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                          S
                          sanjay fule
                          from Noida, Uttar Pradesh
                          Apr 21, 2016
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                          Address: 411019
                          Website: BSNL INDIA

                          To,

                          The commercial officer,
                          Bsnl, chinchwad, pune


                          Sub : non-reciept of security deposit against closure of mobile no : [protected] & [protected]
                          Account no[protected]

                          Sir, i have submitted an application for closure of my mobile connection no [protected] & add on no - [protected], at s.D.E. C.S.C chinchwad and cleared all the bills till that date as well submitted the cross check for getting deposit the money to my saving account. However the amount of security deposit has not been received so far.Because already i have waited for one year after closing of mobile but yet security deposited money not refunded to me only by depositing the money directly to my bank account,
                          It is requested to kindly take immediate action for early refund.

                          Thanking you,

                          Yours faithfully,
                          Sanjay vitthalrao fule
                          [protected]
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                            J
                            johnwesly
                            Apr 21, 2016
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                            Address: Chennai, Tamil Nadu, 641008
                            Website: www.bsnl.hungama.com

                            This is john...The hungama services is activated without my knowledge.. The package consists online videos, games, movies, wallpapers etc etc...And without ny prior knowledge this has been activated..The bsnl landline bill charges rs.500 each month while i dont use this package at all..Please kindly unsubscribe all my hungama services to my number...
                            My landline number is[protected]..
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            BSNL Hungama — Deactivate all services of hungama


                            This is john...The hungama services is activated without my knowledge.. The package consists online videos, games, movies, wallpapers etc etc...And without ny prior knowledge this has been activated..The bsnl landline bill charges rs.500 each month while i dont use this package at all..please kindly unsubscribe all my hungama services to my number...
                            my landline number is[protected]..
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                              praneesh aj
                              from Thiruvananthapuram, Kerala
                              Apr 21, 2016
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                              Address: Thiruvananthapuram, Kerala

                              Sim card activation
                              This is to inform you that today on 19/04/2016 i've bought a sim card beareing no:[protected]. But so far it hasn't been activated. Please do the needful
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                                Jamescharuvil
                                Apr 20, 2016
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                                Address: Thiruvananthapuram, Kerala, 695007

                                Sir/Madam
                                I am staying at cheruvettucad near sangumugham, Trivandrum since last 12 years. It is very regret to inform that not a single day I got a successful communication through my mobile which is with a Bsnl connection. Always signal bar shows like waves..no strength. Talk breaks repeatedly. Minimum 5 try for a communication due to break while talking. Browsing is not at all successful, very poor. I do pay monthly prepaid since last 10 years. Tell me bsnl do I want to keep ur sim for future use. All other operators having towers near to me. Why BSNL don't look this matter seriously.. I pray please do something to solve this freqent problem...
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

                                Bharat Sanchar Nigam Limited [BSNL] — Puk blocked

                                Mobile number [protected], sim number[protected]
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                                  rohit809
                                  from Mumbai, Maharashtra
                                  Apr 20, 2016
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                                  Address: Gurgaon, Haryana, 122003
                                  Website: www.bsnl.co.in

                                  We have opted for a new broadband connection 2weeks ago in bsnl office in sector 56 gurgaon.
                                  They provided us the eta of 2 days for complete installation, but now it has been 2 weeks still the connection is not up.
                                  I am tired of calling them. They never show up.
                                  Every time i call them the tell it will be fixed in a day but there is no progress till now.

                                  I asked them to cancel the connection and refund my money back but they are not doing so.
                                  They bluntly say we will not refund. This is not the way it should be i have given enough time to them and now i don't want their service.
                                  I nee my money refunded.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

                                  Bharat Sanchar Nigam Limited [BSNL] — Bsnl hungama deactivate

                                  Sir, i want to deactivate my bsnl hungama service as soon as possible, my ladline no.[protected]
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                                    S
                                    suraj sahs
                                    Apr 20, 2016
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                                    Address: Dehradun, Uttarakhand, 248001

                                    Yesterday in my bsnl [protected] number 14rs plan activated by bsnl suddenly, i have not tried to activated this, because i am using this number only for call not for internet, so i need to remove this plan from my phone and refund money immediately.
                                    I am using bsnl [protected] number form last few years but suddenly bsnl blocked my outgoing sms, i am trying to call customer care no but always busy
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                                      murugan vs
                                      from Chennai, Tamil Nadu
                                      Apr 19, 2016
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                                      Address: Chennai, Tamil Nadu, 600091
                                      Website: bsnl.hungama.com/index.php

                                      The number of calls are came to my bsnl landline number. They told me that just activate the bsnl hungama service without subscribe any packs. If you want any service just activate by your wish. I gave my mobile number and details. Then they activate an account without any package subscription. I saw the content and felt its not useful... Full of rubbish. I logged out. At the end of month they charged me for all packages without my knowledge. I didn't subscribe any package. But they cheated me.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      my landline phoneno is [protected]. I am surprised to receive the bill for hungama.com for which i have not subscribed.kindly deactivate it immediately and refund rs.310.I am surprised to see the dubious means employed by bsnl to earn extra,
                                      vkaggarwal

                                      BSNL — Sim on hai incoming coll nhi ata hai

                                      Sir mera no [protected] hai bsnl ka hai
                                      Sim card pr recharge krte hi retellor k pass success ho zata hai
                                      But mera no sms nhi ata incoming coll nhi ata hai plz help
                                      Activate mera no
                                      CHARGED for the service not requested by us.
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                                        kggupta
                                        from Gwalior, Madhya Pradesh
                                        Apr 19, 2016
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                                        Address: Lalitpur, Uttar Pradesh, 284403

                                        Sir
                                        My L/L No. is[protected]. BSNL-has activated hangama services on my phone without my consent from last two months. Rs 900 app. has been added in my bill which is wrong.
                                        Please deactivate all the hangama services from my phone immediately and the charges should be waved off.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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