Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir
I'm resident of bhatband, mission road purulia, west bengal, pin 723101.
My name is kanan bose and customer id [protected] . I playing online game league of legends recently to be precise from 6 april 2016 i encounte lots of ping and request timeout and ttl expire also .At first i thought it's game server problem but then i found my friends using other isp have no problem at all and it's not only limited to game server other site also . Then i tried to complain local authorities but they did not listen to me then i tried to call customer care several time but they hung up or call was disconnected by them . It is a government owned firm, it is non cooperative and non functional in terms of resolving customer issues .
I will be thankful to you if you will look into this matter and help me to get my problem resolved soon .

Yours faithfully,
Kanan bose
Contact .[protected]

I want to unsubscribe bsnl hungama all packages on my landline number[protected].
The service has been subscribed automatically on my bsnl connection . Please take it serious and do response immediately.
The Bsnl Hungama is a big spam which do fraudulent activities with many people.

Thanking you.

My phone number is[protected]. In the month of march 2016 bsnl has volunteerly activated the BSNL Hungama, and they have charged Rs.498 more in this month bill which I have not requested to activate.
Kindly advice them to deactivate the feature and revoke the amount Rs.498 to my account.

Thanks and Rds/Soundharraj.t
[protected]

I am facing a problem that on my mobile always shows flash sms at regular intervals of 1-3 min.
And if by mistake i pressed ok balanced will deducted.
I called customer care 3-4 times but they don't give any satisfying answer and most of they disconnect call without hearing my problem.

I also started DND by sending sms but still facing problem.

Sir
im a resident of 1024 shaktinagar kalka, panchkula, haryana
i have been using bsnl broadband connection since so many years with user id : na[protected] in the name of narinder singh .
i want to complaint regarding the inactivity of connection since 30th march 2016 .
the connection im using uneventfully stopped working on the above said date and there was no response from bsnl authority and i haven't seen any technician arriving at our location to fix the problem .
im at loss because i have to pay the bill and my works have been stuck as im unable to browse internet .
i want to complaint about the speed as well
i m promised a high speed network connection but it is an extremely slow internet network and as it is a government owned firm, it is non cooperative and non functional in terms of resolving customer issues .
i will be thankful to you if you will look into this matter and help me to get my problem resolved soon .

yours faithfully,
abhinav kant
contact [protected]

One day a cal from bsnl service and explained all plan details, but activated some subscriptions plans without my permssion. After that i got a bill of 600 -
Date of incident: 15 febuary 2016.
Client number:[protected]
They activated 3 plans.
Now please consider and take an immediate action.
I request you to refund my money.
Thank you.

Sir,
kindly deactivate my bsnl games on demand...i am not using it ..please do this favour for me as soon as possible, my landline no is [protected]

Sir
I am having a bsnl prepaid mobile having a number as [protected]. I got this connection 7 years before. Now i want to get micro sim for the same number. when I contacted the customer care at crompet, chennai for getting micro sim they informed me that first getting change of address in bsnl connection and then apply for it. How can i change my address in bsnl connection

I recharge my bsnl phone on date, 7/4/16, order no.Fcva [protected] by rs.110 but i did not get my recharge hower money deducted from my account.

I have recharge a bsnl no [protected] RS 50 is pending please refund my balance

Dear sir, i am v.alexandar, tele.no.[protected]. the tl.bill was charged for Rs.1700/- and above, for the month of March/16 i have been paid bsnl customer care at chromepeat, chennai. . on 20.3.2016. i have complaint to about the tele.. bill was charged more amount. at time they were explain, the hungama activation included. i was reply to them i am not agree with hungama activation in any time. also they ware given hungama deactivate .com and bsnl. a.o. accounts number. i have try to conduct many more time both of them also toll free number. the result is nil. now again again try and conduct to bsnl. officer.still. for deactivation . hene, i request to you kindly to deactivate the hungama facilities. in my b, band. and also kindly refund the all debit the amount in the same purpose. thanking you .

Dear Sir,
I am not intrested in the channles of hungama.com and also i have no time to spend for the same, also i have never used the channles of hungama.com hance I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected].yuo are requested to kindly deactivate the same so that charges will not include in the next bill.
Thanks,

This is for your kind attention and information that i have made a docket bearing no [protected] on 26/03/2016 as my broadband is out of order and broadband connection not working. I cannot pay bill within due date for this problem i have to pay on 01/04/2016 after two day of due date. I cannot use internet as my use and phone line is very noisy, cannot listen of none can hear from me. Fault should be repaired within 03 days of docket days as on 30/03/2016 but it was not done. I called local exchange several times on 30/03/2016, 31/03/2016, 31/03/2016 and 01/04/2016, 02/04/2016 but fault was not repaired. Local exchange said it is a underground fault may not be repaired soon it will take long time. So now on i am applying for rebate on monthly rental for non-functioning days of broadband till problem get solved.

I am submitting required proof against my claim.

Thanking you


Reba naskar
Land line-[protected]
Mob-[protected]
[protected]@gmail.com

I have taken a new sim ten days back, its not started yet . Every day i m calling to bsnl people and i am getting a promise that it will start today in the evening .

Details: fakhre alam s/o mr. Shekh ali
Phadpur kalan block devkali ghazipur pin code : 233306
New sim that i have taken from bsnl is [protected]

Kindly look in to this matter and please do the needful .

My Sim card no. [protected] not receiving any call since today morning. Only emergency call mode is blinking but no outgoing or incoming is possible. As a businessman all my work is disrupted. I am the customer for more than 10 years and I expect my complaint be solved immediately. For the second day the connection error is there. I am unable to contact anyone as well as I am not receiving any call.
Complaint registered at bsnl nanganallur bsnl office without any receipt no. But no actions taken

S. Natarajan

Sir,
I am BSNL Landline broadband user. BSNL Hungama services have been activated without my confirmation on my Landline number[protected]. They added charge Rs185/- to my landline bill. I try to deactivate this and tell him any documentary proof for activation but the did not gives me any record. Sir please help me.

I have a bsnl broadband plan 675/- per month. From 28th March 2016, my connection is not working properly. I have complaint through 198 but no action has been taken yet. Someone from bsnl calls me and asks me whether it is working or not. Bt still now its not been working. I have complain through 1504 and spoke with their customer care workers they assured me it will be taken care of within 24hrs. I have called a minimum 30 times on their number regarding my broadbank link which is not stable.Today is 10th April 2016 still my connection is not working properly. I want the line to be fixed immediately and want a recession of the bill also.
My landline no. is [protected]

I have been getting a fixed bill of rs 1139 every month until last month, on which i have to pay extra rs 500 amount (Called as adjustment). There is no information what this extra amount is accounted for. Showing adjustment doesn't clear any thing. It had happened 2 months before as well in which i gave around 450rs as adjustment. Please clearly state why this extra loot is being taken from us. I strongly disagree with this and want a real...

I am complaining about the broadband internet connection and services provided by BSNL. When i took the connection i was not given every details about the connection and many aspects of the connection was either not told to me or was not known to the person who was sent by BSNL. My connection was done by one of the officials of BSNL NOIDA SECTOR 39 branch. I was told that the Bill for the first time will be more(not telling me the specific details) and after one month it will be just 675(the amount of my broadband plan). But in the series of Bills i saw that a lot of amount(1296 approx) in the name of landline connection and broadband security was taken and next month again(1700). when i asked the customer care to explain this they could not and when i went to the BSNL office they were also unable to explain me and asked me to go to a different office. Now my internet connection is not working but every month i am getting bills and i want to cut my connection but they are saying to pay it. I need to disconnect it now. This connection cost me 2000(This anount was taken as 1500(modem)+500 (security) and i was NOT EVEN GIVEN A BILL) + 1296 rps with such bad connection and services. IF i had known initially that they will be charging so much i would have not taken the connection on the first place. Now my every month they are adding 675 rupees as my broadband connection(that too is not working and i am ion the defaulters section).BSNL is a govt interprise but they dont know how to talk to the customer they do not tell us details. Please help me to clar this connection. I will not give a single penny to this company after the pathetic services they have given.

I submitted request letter to disconnect my landline and broadband congo connection on 23-february-2016 and till date they have not done and me bill for march-2016 month in april-2016. I don't know whom to complain. Customer care will never answer and just disconnected, i have the proof of no. Of times i called customer care. My landline no. Is [protected]. Please help which is the best way to get problem solved