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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 289

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T
talibst
from Mumbai, Maharashtra
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Frequent call drops and poor service since 2006

Address:Bandipora, Jammu and Kashmir, 193503

Dear sir, i live in Gurez area of jammu and kashmir. (pin :193503). since its launch in 2006, the said company has not improved its services in the area. there are frequent call drops and after trying for more than hour call gets connected and onle after few minutes it gets disconnected. the problem is very grave and we face a lot of inconvenience....
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D
dr.raju katoch
from Varanasi, Uttar Pradesh
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Excess bill charged

Address:172102

I was subscribed to HP Govt. Plan ph. No. [protected] and a/c no.[protected] and I applied for portability to airtel well in time.After portability after 3 month later I got bill 1558 rupees for just !gb data used for ! day only.but I was subscribed to the plan under which 10 gb data was free with fixed tarrif plan.I was charged much above the minimum tarrif which I have already paid. Please refund exess money paid.regards...
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Address:401209
Website:www.maharashtra.bsnl.co.in

Several time contacted but no single response for internet network problem, more than 70 % time i never get continues network for internet, requesting you to solve the problem otherwise there is not worth to pay monthly bill without being used. solve the problem otherwise i have to switch on other service provider. alreternate no. is [protected]eaji...
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M
Mithilesh Sah
from Guwahati, Assam
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No response for customer

Address:Bongaigaon, Assam, 783380

Customer care of bsnl is not good in bongaigaon district, they did not respond to our complaint and if we call to service no of bongaigaon, they did not pick any call.
bsnl office phone numbers [protected], [protected], [protected].
Please take a quick action to this service people who are working here just for money not for customer help. THEY ARE CREATING PROBLEMS. Thank you....
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S
simhankovai
from Coimbatore, Tamil Nadu
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Non refund of security deposit after surrendering lanline/broadband

Address:641038
Website:BSNL

I have surrendered my lanline/broad band[protected] at coimbatore saibaba colony exchange and submitted relevant papers at customer care centre attached to gm's office coimbatore on 30/10/2015. Though
I was informed that refund cheque will come within 3 months, i have not got the refund even after 6 months. There is no change of address.
I wonder in these days of technology adoption, how this much delay can happen. Does...
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H
Hans raj bhatia
from Basi, Punjab
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Lost sim

Address:Chandigarh, Chandigarh

I have lost my sim card of No. [protected] kindly block/deactivate the same to avoid any misuse....
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Address:Surat, Gujarat, 394220
Website:indian consumer complain

Order no 3p[protected] having recharge status "recharge successful" of rs89 2nd th april of 2016by 10.29 am but the balce has not credited to the concern mobile no....
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Address:Darjeeling, West Bengal, 734008
Website:www.xiomi.com

Sir i lost mobile with bsnl sim card on 01.04.2016 @ 20:00 hrs. Necessary compliant already lodged in bhakti nagar police station, check post, siliguri (Wb) on 02.04.2016. So that i kindly request ing please take necessary action to block my lost mobile hand set imei & bsnl sim card.
Mobile details:
Make- xiomi redmi2 with imei no. [protected].
Sim card details:
Bsnl sim no-[protected]...
+2 photos
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Y
Yadlapalli
from Chennai, Tamil Nadu
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Deduction of money

Address:Guntur, Andhra Pradesh, 522007

Dear sir or madam without any subscriment I have received the message like your gang of friends successfully activated and 50 rd was deducted from my account my mobile number is [protected]...
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D
Dinesh1414
from Hyderabad, Telangana
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Telemarketing

Address:500047

I keep getting messages, sometimes over 5 a day with messages like "if you want a friend, call me on xxxxxxx" from BT-656300. Once when I called it said "you will be charged rs.7 after the beep" and I was charged rs.7 from my balance....
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S
Sreelakshmi9
from Ernakulam, Kerala
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No action

Address:Ernakulam, Kerala, 682016

Our wifi has been down since Thursday night and we booked a complaint yesterday.However, it is now Saturday evening and these people have still not come to check out the problem.We have no choice to wait until Monday for this problem to be solved(if they even come).This is not the first time this has happened.A similar situation occurred last August where we had to wait more than 4 days for them to even come.We are not some who are obliged...
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M
mathew joseph
from Thiruvananthapuram, Kerala
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Vodafone recharge not happened through INB Avenue

Today morning I have recharged my vodafone [protected]for Rs.220 through INB Avenue India Pvt ltd with SBI transaction ref: CCADD2GTJ328IG0BTCEVN9 . Till this time recharge is not accounted to my mobile. Please solve it urgently

Mathew Joseph...
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Address:504292

Dear sir,
I have paid my post paid mobile bsnl payment through paytm vide reference number.[protected] dt.30.03.2016 of mobile nu.[protected]. But the bsnl authority is not accepted through paytm payment. Hence, an amount of rs.1032/- will be redirect to my sbh a/c no.[protected] as soon as early.

Regrads

Boda bhadru
[protected]...
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S
Suhass
from Patan, Maharashtra
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Disconnection of hungama

Address:Satara, Maharashtra, 415002
Website:www.consumercomplaints.in/new_complaint

I have taken a LL connection in SATARA, Maharashtra. the No is 280634.
Deleberately, BSNL started the Hungama Scheme to ny LL Connection. I dont the scheme, and I told them so, not to give me this Scheme. Inspite of my no, they delebereately do that, and charging me at about Rs.400/- per month, whic is total waste for me, and I cannot pay the Excess Bill.. If this service is not cancelled within 2 days, I will sue the BSNL Department,...
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R
RajeshNamita
from Sikar, Rajasthan
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Hungama

Address:Allahabad, Uttar Pradesh, 211003

Sir/Madam,
I have availed broadband connection in bsnl. my landline number is[protected]. I have not subscribed hungama but a sum of Rs.472/ has been unnecessarily included in my March 2016 bill. I never expected this from an government organization. Without my consent through phone the subsciption has been done. So kindly deactivate the plan immediately.
i expect that the next month bill should not include the amount for...
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Address:Kasaragod, Kerala, 671323

Hi, I am using the Bsnl broadband connection from long time, from one month the back our connection disconnected because of the road construction but still it's not repair from one month we are keep on complaining to telephone exchange but no result at all please do me a favor

Thanks,

Ahmed Zakariya
Jalaliya house
B.S nagar udyawar
Manjeshwar
Kasargod dist
Kerala
[protected]...
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D
debtorsdeepak2000
from Shimla, Himachal Pradesh
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I lost my BSNL Sim

Address:Ajmer, Rajasthan, 305001

During our educational trip (jodhpur- jaisalmer) from 26-3-16 to 31-3-16, I lost my Mobile handset alongwith my sim card. my mobile no is [protected]. this no is rajasthan ajmer circle no. I want to block the sim card so that no one miss use it. i request the BSNL to block my sim immediately....
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K
kandpal
from Kud, Jammu and Kashmir
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Complaint

Address:263139
Website:www.bsnlhangama.com

I do not want to continue all package of bsnlhangama as i have never logged on for this but even then they are providing bills.Therefore i request to discontinue it with immediate effect.My details are as below-
Phone no[protected]
Account no-[protected]
Billing amount-hmod charges for feb2016 170/
A hmvod charges for feb 2016 249/
Hgod charges for feb2016 70/
Total 499/
My point is deactivate...
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J
jacobcyriac
from Bengaluru, Karnataka
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Have 2 landlines which are dead since 2 years

Address:560043
Website:www.consumercomplaints.in

Sir,

I have 2 LAN lines, the no are 25433167 and 25438105.
both the LAN lines was working 3 years ago, not working since 2 years.
feed up complaining, the line man comes and tells us that there is no wire, Please call the Assistant engineer.
Could you please help, I have gone to RT nagar BSNL office and put my complaint in written still there is no progress.

thanks,
Jacob Cyriac...
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Address:Kangra, Himachal Pradesh, 176061

I have done stv top up of rs. 198/- and validity extension of rs. 96.00 for bsnl mobile no. [protected] (Himachal pradesh) on 16 march 2016 using netbanking. The reference number appearing in my bank statement for the above transactions are[protected]ig0bqvjoc7 (Rs. 198.00) and[protected]ig0bquxjm1 (Rs. 96.00) . Till date no recharge done.

I have contracted payu they have informed on 28.3.16 as under

With the provided...
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