Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My cellone bill dt01/03/2016 for rs284/ for post paid mobile no
[protected] was paid on 23/03/2016 by auto pay systemvide oracal[protected]hnbariib29438671 through sbi internet banking.
But the bill no[protected] dt 01/04/2016 shows a late fee of rs10/. P
Please verify and correct the bill urgently

I am living in Howrah, West Bengal.
Suffering from no broadband connection and Landphone connection. It have been 6 (six) days of trouble.
On[protected], I have made my first complaint but closed without repairing. Repeated complaint on[protected], but same scenario.
Then seeing such negligence I was bound to inform to [protected]@bsnl.co.in, but still 4 days have passed no result.
It seem that the local BSNL (Calcutta Telephone) authority is so much reluctant that, they don't care for any solution.
I am not the single victim, the local Bsnl office (Howrah), has been a pain for many ones mainly with their misbehavior.

Dear sirs, I made a payment of Rs.571 using my VISA credit card today[protected] at 12.36 pm today for Tele phone no. [protected]. My payment was made successfully and I got a message from my bank HSBC, Chandigarh that my Credit card has been used for Rs.571 at Bsnlpost. The message on BSNL site (Bill Desk Site) appeared that your payment is being processed and it may take 1 to 5 seconds and it may take more time in some cases. But for full 2 hours the same message appeared and then the error message appeared.
I have made the payment and my bank statement says so, but there is no response from BSNL that the payment has been recd. Please check the same at your end.
Ramesh Sethi ( [protected]@hotmail.com ) Mobile. [protected]

Dear sir i have got missed calls from some numbers which are not in my contact's this are the numbers from i have got missed calls

1 [protected]
2 [protected]
3 +[protected]
4 [protected]
5 [protected]


please close this missed calls .

Please sir solve my problem
14/02/2016 ko 10:35 min me mere account me 216 rupees tha then humne check kiya tha data pack dalne ke baad to 216 rupees and 1 gb data mb tha
Humne 10: 33 me recharge kiya to 10:35 me check hone ke baad ka balance us time bhi 216 rupees and 1 gb data tha abhi mere account me 87 rupees hai
Jb hume customer care se baat hui to wo bole ki aap ke account me 10/04/2016 ko hi 87 rupees tha 1st time and 2nd time call kiya to bole ki mere pass koi details nahi h aap 24 hours ke baad call kare
Jb hume 3rd time call kiya to bola gaya ki aap ke account se data charge ke liye debite kiya gaya but unka bolna h ki aap ke account se10:27 me debite huaaa h aur aap ka data 10:33 me activate huaaa h aur hume bola ki 10: 35 me mera balance 216and 2 gb data tha
Please check my status.
Mibile no--[protected]

On 15.04.2016 around 8 a.M rs. 50 had been unauthorisedly deducted from my account for activation of wallpaper subscription (Vas).

I had not activated the said service either by sms or ussd or even trough wap link.

I contacted bsnl customer contact service and they had replied that the service will be deactivated shortly. I argued that when i had not requested for any services of vas why i have to bear the cost. Instead i demanded for refund of deducted amount. But they said no option and closed the ticket no v6d15tn381371.

Since no response, i constraint to file the present grievance.

My landline bsnlno.[protected] surrendered very long before but i did not get deposit amount from bsnldept.I repuest you to send the amount to this address.M.Sivagami,
No.4 k.N.Nagar.
Near lions school,
Lalgudi.P.O
Trichyd.T

Hello Sir/Madam,
Last night at around 7.30pm, I credited my account with Rs.68 recharge which gives me data benefit of 1GB for 2 days.Shortly after the recharge I got a message that the recharge of Rs.68 is successful.As soon as I started to surf the internet, a message flashed on the screen that I do not have enough credit to make that connection.I was perplexed and furious at the service, so I decided to call the customer care regarding the inconvenience.The first customer care told me to restart the device, I told him that I already tried that.He told me to do that again and abruptly disconnected the call.Then I called them again at this time he told me that the recharge of rs.68 was never done and he tried to close the call without further listening.Now after 4 hours I called them again.She told me that I exhausted all my balance and she can`t do anything now, I told her to check my usages after the recharge has been done.She said she can`t do that, also can't lodge a complaint and closed the call.All this experience left me helpless and furious at last.
If there is any BSNL officer reading this query.Please, resolve this matter and for the record check my data usages after the recharge of rs.68.
Mo.no.-[protected]
Name-Sanket Bodele
city-Amravati, Maharashtra
date of incident-14th April 2016

Please disconnect my BSNL Landline it is not working since 4 months given so many complaints to the office of BSNL there is no response plz cancel the connection of my landline my Landline number is ([protected]).

Sir
I'm resident of bhatband, mission road purulia, west bengal, pin 723101.
My name is kanan bose and customer id [protected] . I playing online game league of legends recently to be precise from 6 april 2016 i encounte lots of ping and request timeout and ttl expire also .At first i thought it's game server problem but then i found my friends using other isp have no problem at all and it's not only limited to game server other site also . Then i tried to complain local authorities but they did not listen to me then i tried to call customer care several time but they hung up or call was disconnected by them . It is a government owned firm, it is non cooperative and non functional in terms of resolving customer issues .
I will be thankful to you if you will look into this matter and help me to get my problem resolved soon .

Yours faithfully,
Kanan bose
Contact .[protected]

I want to unsubscribe bsnl hungama all packages on my landline number[protected].
The service has been subscribed automatically on my bsnl connection . Please take it serious and do response immediately.
The Bsnl Hungama is a big spam which do fraudulent activities with many people.

Thanking you.

My phone number is[protected]. In the month of march 2016 bsnl has volunteerly activated the BSNL Hungama, and they have charged Rs.498 more in this month bill which I have not requested to activate.
Kindly advice them to deactivate the feature and revoke the amount Rs.498 to my account.

Thanks and Rds/Soundharraj.t
[protected]

I am facing a problem that on my mobile always shows flash sms at regular intervals of 1-3 min.
And if by mistake i pressed ok balanced will deducted.
I called customer care 3-4 times but they don't give any satisfying answer and most of they disconnect call without hearing my problem.

I also started DND by sending sms but still facing problem.

Sir
im a resident of 1024 shaktinagar kalka, panchkula, haryana
i have been using bsnl broadband connection since so many years with user id : na[protected] in the name of narinder singh .
i want to complaint regarding the inactivity of connection since 30th march 2016 .
the connection im using uneventfully stopped working on the above said date and there was no response from bsnl authority and i haven't seen any technician arriving at our location to fix the problem .
im at loss because i have to pay the bill and my works have been stuck as im unable to browse internet .
i want to complaint about the speed as well
i m promised a high speed network connection but it is an extremely slow internet network and as it is a government owned firm, it is non cooperative and non functional in terms of resolving customer issues .
i will be thankful to you if you will look into this matter and help me to get my problem resolved soon .

yours faithfully,
abhinav kant
contact [protected]

One day a cal from bsnl service and explained all plan details, but activated some subscriptions plans without my permssion. After that i got a bill of 600 -
Date of incident: 15 febuary 2016.
Client number:[protected]
They activated 3 plans.
Now please consider and take an immediate action.
I request you to refund my money.
Thank you.

Sir,
kindly deactivate my bsnl games on demand...i am not using it ..please do this favour for me as soon as possible, my landline no is [protected]

Sir
I am having a bsnl prepaid mobile having a number as [protected]. I got this connection 7 years before. Now i want to get micro sim for the same number. when I contacted the customer care at crompet, chennai for getting micro sim they informed me that first getting change of address in bsnl connection and then apply for it. How can i change my address in bsnl connection

I recharge my bsnl phone on date, 7/4/16, order no.Fcva [protected] by rs.110 but i did not get my recharge hower money deducted from my account.

I have recharge a bsnl no [protected] RS 50 is pending please refund my balance

Dear sir, i am v.alexandar, tele.no.[protected]. the tl.bill was charged for Rs.1700/- and above, for the month of March/16 i have been paid bsnl customer care at chromepeat, chennai. . on 20.3.2016. i have complaint to about the tele.. bill was charged more amount. at time they were explain, the hungama activation included. i was reply to them i am not agree with hungama activation in any time. also they ware given hungama deactivate .com and bsnl. a.o. accounts number. i have try to conduct many more time both of them also toll free number. the result is nil. now again again try and conduct to bsnl. officer.still. for deactivation . hene, i request to you kindly to deactivate the hungama facilities. in my b, band. and also kindly refund the all debit the amount in the same purpose. thanking you .