Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in

1.9

Updated: Oct 9, 2025

Complaints 15968

Resolved

6089

Unresolved

9879

So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 293

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Seoni, Madhya Pradesh, 480667

मेरे यहाँ बीएसएनएल के टावर में खराबी है लगभग 6 महीने से शिकायत करने के बाद भी किसी प्रकार की कोई सुनबाई नही हो रही है नाकि में और यहाँ के अभी उपभोक्ता बीएसएनएल की किसी भी सर्बिस का फायदा नही उठा पा रहे है। मेरे यहाँ से टावर की दुरी 100 मी है फिर भी में किसी प्रकार का लाभ नही उठा पता हूँ
उपभोक्ता पता
माघवेंद्र त्रिवेदी मु.पोस्ट :- धारना कलां
तह. बरघाट ज़िला सिवनी
मप्र पिन 480667

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pathanamthitta, Kerala, 689673

Sir,
I had recharged for rs. 50/- through bsnl portal website and the transaction was failed. Kindly check and refund.

Transaction date :[protected]:59:35.0
Transaction id : pgsm[protected]

May 23, 2019

Complaint marked as Resolved

Money got refunded.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560093

My bill No.[protected] generated on 6th March 2016. Until 17/03/16 the bill is not reflecting in my bank account with HDFC bank for payment.

My telephone number is [protected].
Amount payable : Rs.716.00

Please give me a direction to make online payment.

regards
valsa jose maliakal

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 673506

Landline not workinking for the last 6 months under vanimal exchange[protected], we had complained many times times, but not result.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122017

- Phone was disconnected on 28th January
- Payment cleared till 31st December 2016.
- No bill sent for January month by BSNL
- Please note BSNL is not sending me paper bills from last 2 years.
- Combined bill for Jan and February sent in march with wrong late charges (as there was no intimation to pay January month bill by BSNL)
- Wrong billing for January month (till 31st January) despite my disconnection
disconnection was confirmed with BSNL palam Vihar where i collected Signed letter from palam vihar branch.
- i have spoken to Ramesh JTO AMBALA 3 weeks back and Diksha from Pg gurgaon 2 weeks back, but they both are too slow to resolve my case and my issue is not resolved till now.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600015

My mobile number is [protected]. I am unable to send sms from my sim for past 3 days . So many times i called to customer care they don't help me. They will cut the call/put hold the call

Please rectify this problem at the earliest.Msg center no also correct only how can i solve this problem? Anybody help me out? Any way bsnl customer care is govt employees they don't bothered about the customers

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600015

Hi,
I would like to bring to your notice that my Chennai BSNL connection with number +91-[protected] which I have been using since past 8 months, presently i am staying in Chennai.

From two days on words I am contacting BSNL executives it is very irritating me why because connect to BSNL customer care executives is it very hard..After 4 minutes connect to executives after that they are shown how much negligence show me really very irritating me.

They are not solve my problem and they cut the call/put hold on call upto 17 min... what is going on... what they are doing in their respective seats they are not helping/not solving customer issues.

They are all Govt. employees that y they behave like that...I believe on the same i have real experience form days on words

What can I do ? Shall I change the network . WHere can give complaint on for the same

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan

सर, मेरे खाते में कंपनी द्वारा safe travels tips service activate कर दी गई है, और मेरे खाते से 7 रूपये काट लिये गये हैं। इसके लिए मैंने customer care पर 2-3 बार फोन किया, लेकिन उनके द्वारा मेरी शिकायत सुनने के तुरंत बाद फोन काट दिया जाता है। तथा फिर फोन भी नहीं मिलता है। मुझे DND service भी चालू करवानी है। --------Ram Naresh Meena (Mobile no.--[protected])

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Palakkad, Kerala, 678702

I am using BSNL broadband for last two months. Most of the time, lot of times the connection gets interrupted and broken. Hence I request u to disconnect my landphone from today itself. Very worst service i had ever met. totally upset by their service.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

View replies

A

Arunraj

Mar 15, 2016

The worst network service provider in india, i had met is BSNL.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Sawai Madhopur, Rajasthan

.सर, मेरे खाते में कंपनी द्वारा safe travels tips service activate कर दी गई जिसके तहत मेरे खाते से 7 रूपये काट लिये गये! मेरे द्वारा customer care को शिकायत करने पर, मेरी शिकायत सुनने से पहले ही फोन काट दिया जाता है और फिर फोन भी नहीं मिलता है। मुझे DND service भी activate करवानी है।

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 571604

My mobile number [protected] any call made by this number to the numbers starts from 1800 will be taken as international assist and call automatically gets disconnected and my 7 rupees currency will be deducted, by this problem I suffered a great loss, kindly rectify the problem of bsnl.
My many previous complaints are simply thrown to the dustbin without rectifying .

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

View replies

M

manuuana

from Chennai, Tamil Nadu

Mar 15, 2016

Speed up the resolution service .

M

manuuana

from Chennai, Tamil Nadu

Apr 22, 2016

I want exact justice .

M

manuuana

from Chennai, Tamil Nadu

Apr 25, 2016

My mobile number.[protected] is getting three times data for once use, I am suffering wastage of data beyond my use unnecessarily,

I want exact justice .

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 285126

Sir mera BSNL no.[protected] hair.
Aaj date[protected] ko 17 rs. Ka internet pack dalaya that jismen 110 mb mila that.
Is men 40 mb Maine use kar paya our 70 mb bacha tha.
2 minutes bad mere account set 75 rs. Ka wrong balance deduct ho gaye.
Please return my wrong deduct balance 75 rs.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 403702

The above mentioned phone number is not working for last one month & no one is bothered to rectify the same. The first complaint was lodged on 17/02/2016 bearing no. [protected] and subsequently many more complaints were lodged but every time the complaint is lodged, the very next day we get the SMS saying that the case is resolved. We are having at least twenty complaints lodged online, if you want the numbers we can give you all the numbers. We also tried to contact the CANACONA EXCHANGE, but no one is attending the phone their. The Canacona exchange numbers are[protected] & 2643000. Then we contacted the lineman who told us that without paying anything to the JE our phone will not be rectified.Please tell us whether you charge anything for rectifying the phone.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 744205

Dear sir,
My telephone is not working since last 8 months and inspite of several complaints through telephone the agency does not take any step to rectify it. And because of this my broad band connection is too slow that sometime it will take several minutes to open a web page.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: West Singhbhum, Jharkhand, 833213

Website: BSNL-JHARKHAND

On 13.03.2016 i have lost my mobile phone set along with the jharkhand-bsnl prepaid sim(Ph. No - [protected]). I have tried to block the sim through the following no -
[protected] - i have call several times. Though it is all india customer care no., every time the call receiver informed that it is connected with west bengal and they can't help for jharkhand no. They have provided no. [protected], but on calling every time it found "the no. Does not exist".
[protected]/1601 - i have tried these two nos., but it found "can't be proceed".
I want to block the sim immediately.
My mail id [protected]@lntecc.com.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 831005

Website: www.bsnl.in

I am subscribed in BBG Combo ULD 999 scheme, in this speed of 4 Mbps is mandatory upto 8 gb download and thereafter speed becomes 512 Kbps.
But this speed is not acheived at any point of time and it worsens after 8 gb of download.

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 713214

I surrendered my BSNL Tele No[protected] on 14th November, 2014. On surrendering I filled up a form for the address where the ECS cheque is to be delivered on the same day regarding the place where to post the refund and i gave my current address in New Delhi.

Till date today I didn't recieved any ECS cheque at my current address and the BSNL Customer care is not addressing to my grievance. Its almost one and half year passed on. My mobile number is +91 [protected]

The BSNL Customer care didn't respond to my call and I am still in the same condition dealing with one of the government company.. Of course, further it doesn't made any result.. as it again trapped in the same RED TAPE net.

Please advise the way it can be retrieved.
Ratna Halder,
M:[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chandauli, Uttar Pradesh, 232101

Website: www.bsnl.com

My name is surya prakash chaudhary and i live in mughalsarai chaundali in uttar pradesh and my problem is thatmy landline is dead from six months but bill comes every month after phone is dead . before a month i register a compalint of my problem in the official website of BSNL but there is no response . for this what should i do for this.
i want to you resolving my problem if you are not applicable please reply me on my email account [protected]@gmail.com

MY LANDLINE NUMBER :[protected]
CONTACT NUMBER : [protected]

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gadchiroli, Maharashtra

About hungama free music and movies, games
I am a bsnl consumer and mu phone no is [protected] and i am a broadband consumer Please deactivate my hungama ( free music, movies, games) plan, I am tired and frustrated of calling again and again on toll free name and also other complaint no, actually I am trying
From about 1 mo...

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Belgaum, Karnataka, 591124

Hello Sir,

Please block my sim. My phone number is [protected] and [protected]. I have lost my mobile on 13th march in goa and the sim is still active. please do the needfull and kindly send a confirmation mail back to me to the above email id.

Thanks,
praveen

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines