Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
Complaints 15968
Resolved
6089
Unresolved
9879
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 293

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pevendra
from Ratlam, Madhya Pradesh
Mar 17, 2016
Report
Copy

Address: Seoni, Madhya Pradesh, 480667

मेरे यहाँ बीएसएनएल के टावर में खराबी है लगभग 6 महीने से शिकायत करने के बाद भी किसी प्रकार की कोई सुनबाई नही हो रही है नाकि में और यहाँ के अभी उपभोक्ता बीएसएनएल की किसी भी सर्बिस का फायदा नही उठा पा रहे है। मेरे यहाँ से टावर की दुरी 100 मी है फिर भी में किसी प्रकार का लाभ नही उठा पता हूँ
उपभोक्ता पता
माघवेंद्र त्रिवेदी मु.पोस्ट :- धारना कलां
तह. बरघाट ज़िला सिवनी
मप्र पिन 480667
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    saanjac
    from Thiruvananthapuram, Kerala
    Mar 17, 2016
    Resolved
    Report
    Copy
    Resolved

    Address: Pathanamthitta, Kerala, 689673

    Sir,
    I had recharged for rs. 50/- through bsnl portal website and the transaction was failed. Kindly check and refund.

    Transaction date :[protected]:59:35.0
    Transaction id : pgsm[protected]
    May 23, 2019
    Complaint marked as Resolved 
    Money got refunded.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      valsa jose
      from Virudunagar, Tamil Nadu
      Mar 17, 2016
      Report
      Copy

      Address: 560093

      My bill No.[protected] generated on 6th March 2016. Until 17/03/16 the bill is not reflecting in my bank account with HDFC bank for payment.

      My telephone number is [protected].
      Amount payable : Rs.716.00

      Please give me a direction to make online payment.

      regards
      valsa jose maliakal
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kunchabdulla
        Mar 16, 2016
        Report
        Copy

        Address: 673506

        Landline not workinking for the last 6 months under vanimal exchange[protected], we had complained many times times, but not result.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          chat2amit
          from Gurgaon, Haryana
          Mar 16, 2016
          Report
          Copy

          Address: Gurgaon, Haryana, 122017

          - Phone was disconnected on 28th January
          - Payment cleared till 31st December 2016.
          - No bill sent for January month by BSNL
          - Please note BSNL is not sending me paper bills from last 2 years.
          - Combined bill for Jan and February sent in march with wrong late charges (as there was no intimation to pay January month bill by BSNL)
          - Wrong billing for January month (till 31st January) despite my disconnection
          disconnection was confirmed with BSNL palam Vihar where i collected Signed letter from palam vihar branch.
          - i have spoken to Ramesh JTO AMBALA 3 weeks back and Diksha from Pg gurgaon 2 weeks back, but they both are too slow to resolve my case and my issue is not resolved till now.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            BRreddy Brr
            from Narasaraopet, Andhra Pradesh
            Mar 16, 2016
            Report
            Copy

            Address: Chennai, Tamil Nadu, 600015

            My mobile number is [protected]. I am unable to send sms from my sim for past 3 days . So many times i called to customer care they don't help me. They will cut the call/put hold the call

            Please rectify this problem at the earliest.Msg center no also correct only how can i solve this problem? Anybody help me out? Any way bsnl customer care is govt employees they don't bothered about the customers
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              BRreddy Brr
              from Narasaraopet, Andhra Pradesh
              Mar 16, 2016
              Report
              Copy

              Address: Chennai, Tamil Nadu, 600015

              Hi,
              I would like to bring to your notice that my Chennai BSNL connection with number +91-[protected] which I have been using since past 8 months, presently i am staying in Chennai.

              From two days on words I am contacting BSNL executives it is very irritating me why because connect to BSNL customer care executives is it very hard..After 4 minutes connect to executives after that they are shown how much negligence show me really very irritating me.

              They are not solve my problem and they cut the call/put hold on call upto 17 min... what is going on... what they are doing in their respective seats they are not helping/not solving customer issues.

              They are all Govt. employees that y they behave like that...I believe on the same i have real experience form days on words

              What can I do ? Shall I change the network . WHere can give complaint on for the same
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ramnareshg
                from Kolkata, West Bengal
                Mar 16, 2016
                Report
                Copy

                Address: Jaipur, Rajasthan

                सर, मेरे खाते में कंपनी द्वारा safe travels tips service activate कर दी गई है, और मेरे खाते से 7 रूपये काट लिये गये हैं। इसके लिए मैंने customer care पर 2-3 बार फोन किया, लेकिन उनके द्वारा मेरी शिकायत सुनने के तुरंत बाद फोन काट दिया जाता है। तथा फिर फोन भी नहीं मिलता है। मुझे DND service भी चालू करवानी है। --------Ram Naresh Meena (Mobile no.--[protected])
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Arunraj
                  Mar 15, 2016
                  Report
                  Copy

                  Address: Palakkad, Kerala, 678702

                  I am using BSNL broadband for last two months. Most of the time, lot of times the connection gets interrupted and broken. Hence I request u to disconnect my landphone from today itself. Very worst service i had ever met. totally upset by their service.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  The worst network service provider in india, i had met is BSNL.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Ramnareshg
                    from Kolkata, West Bengal
                    Mar 15, 2016
                    Report
                    Copy

                    Address: Sawai Madhopur, Rajasthan

                    .सर, मेरे खाते में कंपनी द्वारा safe travels tips service activate कर दी गई जिसके तहत मेरे खाते से 7 रूपये काट लिये गये! मेरे द्वारा customer care को शिकायत करने पर, मेरी शिकायत सुनने से पहले ही फोन काट दिया जाता है और फिर फोन भी नहीं मिलता है। मुझे DND service भी activate करवानी है।
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      manuuana
                      from Chennai, Tamil Nadu
                      Mar 15, 2016
                      Report
                      Copy

                      Address: 571604

                      My mobile number [protected] any call made by this number to the numbers starts from 1800 will be taken as international assist and call automatically gets disconnected and my 7 rupees currency will be deducted, by this problem I suffered a great loss, kindly rectify the problem of bsnl.
                      My many previous complaints are simply thrown to the dustbin without rectifying .
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Speed up the resolution service .
                      I want exact justice .
                      My mobile number.[protected] is getting three times data for once use, I am suffering wastage of data beyond my use unnecessarily,

                      I want exact justice .
                      Helpful
                      Found this helpful?
                      3 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sushil kumar gautam
                        Mar 15, 2016
                        Report
                        Copy

                        Address: 285126

                        Sir mera BSNL no.[protected] hair.
                        Aaj date[protected] ko 17 rs. Ka internet pack dalaya that jismen 110 mb mila that.
                        Is men 40 mb Maine use kar paya our 70 mb bacha tha.
                        2 minutes bad mere account set 75 rs. Ka wrong balance deduct ho gaye.
                        Please return my wrong deduct balance 75 rs.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sandeshkharangate
                          from Dhule, Maharashtra
                          Mar 15, 2016
                          Report
                          Copy

                          Address: 403702

                          The above mentioned phone number is not working for last one month & no one is bothered to rectify the same. The first complaint was lodged on 17/02/2016 bearing no. [protected] and subsequently many more complaints were lodged but every time the complaint is lodged, the very next day we get the SMS saying that the case is resolved. We are having at least twenty complaints lodged online, if you want the numbers we can give you all the numbers. We also tried to contact the CANACONA EXCHANGE, but no one is attending the phone their. The Canacona exchange numbers are[protected] & 2643000. Then we contacted the lineman who told us that without paying anything to the JE our phone will not be rectified.Please tell us whether you charge anything for rectifying the phone.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sonu0844
                            from Kolkata, West Bengal
                            Mar 15, 2016
                            Report
                            Copy

                            Address: 744205

                            Dear sir,
                            My telephone is not working since last 8 months and inspite of several complaints through telephone the agency does not take any step to rectify it. And because of this my broad band connection is too slow that sometime it will take several minutes to open a web page.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sanjoy Karmakar
                              from Khopoli, Maharashtra
                              Mar 15, 2016
                              Report
                              Copy

                              Address: West Singhbhum, Jharkhand, 833213
                              Website: BSNL-JHARKHAND

                              On 13.03.2016 i have lost my mobile phone set along with the jharkhand-bsnl prepaid sim(Ph. No - [protected]). I have tried to block the sim through the following no -
                              [protected] - i have call several times. Though it is all india customer care no., every time the call receiver informed that it is connected with west bengal and they can't help for jharkhand no. They have provided no. [protected], but on calling every time it found "the no. Does not exist".
                              [protected]/1601 - i have tried these two nos., but it found "can't be proceed".
                              I want to block the sim immediately.
                              My mail id [protected]@lntecc.com.
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Z
                                zkrishna
                                from Jamshedpur, Jharkhand
                                Mar 15, 2016
                                Report
                                Copy

                                Address: 831005
                                Website: www.bsnl.in

                                I am subscribed in BBG Combo ULD 999 scheme, in this speed of 4 Mbps is mandatory upto 8 gb download and thereafter speed becomes 512 Kbps.
                                But this speed is not acheived at any point of time and it worsens after 8 gb of download.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  niladrih99
                                  Mar 15, 2016
                                  Report
                                  Copy

                                  Address: 713214

                                  I surrendered my BSNL Tele No[protected] on 14th November, 2014. On surrendering I filled up a form for the address where the ECS cheque is to be delivered on the same day regarding the place where to post the refund and i gave my current address in New Delhi.

                                  Till date today I didn't recieved any ECS cheque at my current address and the BSNL Customer care is not addressing to my grievance. Its almost one and half year passed on. My mobile number is +91 [protected]

                                  The BSNL Customer care didn't respond to my call and I am still in the same condition dealing with one of the government company.. Of course, further it doesn't made any result.. as it again trapped in the same RED TAPE net.

                                  Please advise the way it can be retrieved.
                                  Ratna Halder,
                                  M:[protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    surya chaudhary
                                    from Bulandshahr, Uttar Pradesh
                                    Mar 14, 2016
                                    Report
                                    Copy

                                    Address: Chandauli, Uttar Pradesh, 232101
                                    Website: www.bsnl.com

                                    My name is surya prakash chaudhary and i live in mughalsarai chaundali in uttar pradesh and my problem is thatmy landline is dead from six months but bill comes every month after phone is dead . before a month i register a compalint of my problem in the official website of BSNL but there is no response . for this what should i do for this.
                                    i want to you resolving my problem if you are not applicable please reply me on my email account [protected]@gmail.com

                                    MY LANDLINE NUMBER :[protected]
                                    CONTACT NUMBER : [protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      I
                                      imran madni
                                      from Delhi, Delhi
                                      Mar 14, 2016
                                      Report
                                      Copy

                                      Address: Gadchiroli, Maharashtra

                                      About hungama free music and movies, games
                                      I am a bsnl consumer and mu phone no is [protected] and i am a broadband consumer Please deactivate my hungama ( free music, movies, games) plan, I am tired and frustrated of calling again and again on toll free name and also other complaint no, actually I am trying
                                      From about 1 mo...
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        pavuanna
                                        Mar 14, 2016
                                        Report
                                        Copy

                                        Address: Belgaum, Karnataka, 591124

                                        Hello Sir,

                                        Please block my sim. My phone number is [protected] and [protected]. I have lost my mobile on 13th march in goa and the sim is still active. please do the needfull and kindly send a confirmation mail back to me to the above email id.

                                        Thanks,
                                        praveen
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit