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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
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So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 294

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P
pavuanna
Mar 14, 2016
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Address: Belgaum, Karnataka, 591124

Hello Sir,

Please block my sim. My phone number is [protected] and [protected]. I have lost my mobile on 13th march in goa and the sim is still active. please do the needfull and kindly send a confirmation mail back to me to the above email id.

Thanks,
praveen
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    B
    balbharti
    from Srinagar, Jammu and Kashmir
    Mar 14, 2016
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    Address: Fatehabad, Haryana, 125050

    We have problem in wi-fi and landline .These are not work last two or three days . so sovle our problem as soon as possible . Requsted you again pls .
    My land line no . is[protected] .
    Thank you
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    its good
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      N
      Nabeelnp
      from Alwaye, Kerala
      Mar 14, 2016
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      Address: 673008

      My bsnl exchange in chevayoor, in calicut district, kerala. It has not working in past 3 months (16th December 2015).we are complain bsnl customer care number, chevayoor exchange customer care officer & section engineer also but till date my phone is dead,
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        R
        riten patel
        from Chennai, Tamil Nadu
        Mar 14, 2016
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        Address: Anand, Gujarat, 388365

        I have discontiue bsnl landline service from 31.07.2015.
        My bsnl customer id is [protected], account number : [protected].

        Invoice number : [protected].
        Invoice date 20/08/2015. Due date 07/09/2015
        Invoice amount = -900.76

        This amount is my deposit amount . I got bsnl minus value invoice but do not get money till date .

        Please send cheque at my refisted address.

        Regards,
        Riten patel ([protected])
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          P
          PRJoglekar
          from Parli Vaijnath, Maharashtra
          Mar 13, 2016
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          Address: 431517
          Website: bsnl.hungama.com

          I P R Joglekar, having Telephone No.[protected] want to deactivate hungama music, movie and games facility urgently as the charges are exorbitant. I tried to send email to bsnl. hungama.com but all emails are returned.
          I request you through you kindly look into the matter and deactivate the hungama.com facility on my telephone number[protected].
          Thanks.

          PRJoglekar.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            N
            NILA SENGUPTA
            from Kolkata, West Bengal
            Mar 13, 2016
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            Address: North 24 Parganas, West Bengal, 700129
            Website: www.bsnl.co.in

            My BSNL landline no.[protected] is lying dead for more than one year now. On 14.02.2015 I booked a docket, number [protected], with BSNL which has not been resolved. The problem, it seems, is "severe underground cable fault". The bloody BSNL has not been able to fix my problem in one year!! I keep getting telephone bills for the rental. When will my phone be operative again?? Will the BSNL buggers reply ????
            If it has become such an useless entity now, why does it try to fool us with all those advertisements about new facilities ? Shouldn't they keep the existing ones operative ??? I hope to hear from BSNL WITHIN ONE WEEK.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              A
              Arpita S
              from Pune, Maharashtra
              Mar 12, 2016
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              Address: 700157

              Had multiple complaints(fault call) raised since 16thFeb for my landline and broadband not working since 12thFeb 2016 till now(been 1 month). But its still not resolved.
              Get notification on the fault call raised been closed after 1-2 days of raising, but without any resolution acted upon.Thus multiple times complaints are being raised.Leading to 24hrs wait for every fault call, though issue is since 12thFeb.
              The bill is raised as well this month.
              And the customer care number provided isn't working now.Hence can't raise fault call again.
              Hope to get the issue resolved asap as its been 1 month now.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                A
                Anand145
                Mar 12, 2016
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                Address: Nagpur, Maharashtra, 440008
                Website: www.bsnl.com

                I have complained many times on 198 of BSNL and also to their officials repeatedly for restoring the landline which has been dead since last 20 days. But the BSNL officers are not taking it seriously. They just is not the fault of BSNL.Kindly look into the matter urgently.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  H
                  Harsh22
                  from Ahmedabad, Gujarat
                  Mar 11, 2016
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                  Address: Sri Ganganagar, Rajasthan, 335804

                  Sir
                  It is a request my mobile no. Is [protected] In my mobile no Sms outgoing facility is there from last 1 month and it's very necessary to me kindly solve this problm
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    T
                    Tinkus7
                    from Mumbai, Maharashtra
                    Mar 11, 2016
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                    Address: Mathura, Uttar Pradesh, 281004
                    Website: www.bsnl.co.in

                    I have made 50 or more complaints in last One and a half month but they never tried to sort it out, as i am a manager in a manufacturing factory i have lot of work to do with internet but like always it has no connectivity no signal, means i have no words to say how worst service they are providing us ...
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      H
                      helpy
                      from Allahabad, Uttar Pradesh
                      Mar 11, 2016
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                      Address: Allahabad, Uttar Pradesh
                      Website: www.bsnl.hungama.com

                      I am having broad band combo plan on my bsnl land line connection. Later without proper explanation and detail Hungama music and video download service has been activated on my landline billing at extra charges.
                      I want to unsubscribe Hungama service with immediate effect.but bsnl customer care is not doing any thing
                      .They give the customer care no of bsnl Hungama service . At this no no one is lifting phone.
                      Pl help. And get the Hungama service in subscribed.Such cheating and poor response should end.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        R
                        ramya charitha
                        from Hyderabad, Telangana
                        Mar 10, 2016
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                        Address: 500017
                        Website: bsnl.co.in

                        I have lost my mobile phone and a sim card of bsnl is also present in it. So I want to block my sim my mobile no. was [protected]. Please block it immediately.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          C
                          consumer802
                          from Thrissur, Kerala
                          Mar 10, 2016
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                          Address: Chennai, Tamil Nadu, 600095

                          I have BSNL Chennai mobile NO.[protected].My STD out going has been stopped on 22Feb 16 without any reason.I made complaint on 1503, My complaint NO. 6B22TN306254.But my problem is still there.I get one call from customer care they told me resolved problem within 48 hours.whenever try to call 1503 it take 10 to 15 minutes to connect or call may end.Please solved problem.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Being a government company, it showing this type of response either BSNL making way for private company to get more profit by providing good service to customers.
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                            S
                            s.dutta
                            from Kolkata, West Bengal
                            Mar 10, 2016
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                            Address: Kolkata, West Bengal

                            My Bsnl prepaid mobile number is (+91)[protected]. My location is Hridaypur station road.p.o-hridaypur.pin-(kol)700127.state -west Bengal. My Bsnl mobile number has no network connection from 10th march 2016. Please solve this problem urgently..
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              A
                              asitmohanty
                              from Bhubaneshwar, Odisha
                              Mar 9, 2016
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                              Address: Ranchi, Jharkhand, 834002
                              Website: www.jharkhand.bsnl.co.in

                              Please deactivate Hungama charges of Rs 410 /- per month from my bsnl landline bill for no[protected] immediately, which has been charged to my account since more than a year unnecessarily without me opting for it, nor without me using a bit of its services. This is ridiculous that Hungama forcefully charges such amounts to BSNL customers and BSNL lays a deaf ear to its customers !
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                Binodksingh
                                from Bhubaneshwar, Odisha
                                Mar 9, 2016
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                                Address: Ranchi, Jharkhand, 834001
                                Website: Bsnl

                                Sir, my broad band BSNL is not functioning for last 10days. I complained twice on 1500 in between but no action has been taken. I am being charged for this period which is absolutely wrong. Also due to non functioning lost of my important work is pending. My Landline no is[protected]. My mobile no is [protected]/ [protected]. Add... Dr Binod kr singh, flat no 3a, Sitka apartment, east jail road, Ranchi..834001 JHARKHAND.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  kotla .Rojamma
                                  from Hyderabad, Telangana
                                  Mar 9, 2016
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                                  Address: Prakasam, Andhra Pradesh, 523157

                                  Dear sir

                                  i request to you pls de activate my bsnl all hungama plan. do it immedeatly my

                                  land number is[protected]
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                                    rahul koshti
                                    from Damoh, Madhya Pradesh
                                    Mar 9, 2016
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                                    Address: Katni, Madhya Pradesh, 483501
                                    Website: bsnl.hungama.com

                                    Sir, i have sent a mail to hungama on 22 feb 2016 for deactivating the hungama plan.but there is no response for the mail .my amount is crediting every month so deactivate it soon and refund the amount.my landline number is[protected] do it immediately.deactivation of movie, music, games on hungama plan..
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                                      A
                                      Ajun George Varghese
                                      Mar 8, 2016
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                                      Address: 689543
                                      Website: Bsnlbroadband.co.in

                                      I'm ajun from Kerala...I'm using Bsnl broadband connection since 2010...now I'm completely feedup with this network connection ...I'm using that 650 RS plan...and for this Plan Bsnl offers 1 Mbps speed for initial 1 GB... And beyond 1gb 615kbps speed...in Kerala, Bsnl network costumers satisfaction is low...I only get 0.85kbps after 1 GB usage.After I registered a complete there is no several action taken by the authority.
                                      +1 photos
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                                        ssnirwan1
                                        from Jaisalmer, Rajasthan
                                        Mar 8, 2016
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                                        Address: Bikaner, Rajasthan, 334001

                                        Dear sir,

                                        I want statement (Incoming and Outgoing calls) of bsnl prepaid number [protected] from last six months, so pls advise the process for statement.

                                        thanks & regards
                                        shailendra singh
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