Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Oct 9, 2025
Complaints 15968
Resolved
6089
Unresolved
9879
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 294

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
balbharti
from Srinagar, Jammu and Kashmir
Mar 14, 2016
Report
Copy

Address: Fatehabad, Haryana, 125050

We have problem in wi-fi and landline .These are not work last two or three days . so sovle our problem as soon as possible . Requsted you again pls .
My land line no . is[protected] .
Thank you
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
View replies
its good
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nabeelnp
    from Alwaye, Kerala
    Mar 14, 2016
    Report
    Copy

    Address: 673008

    My bsnl exchange in chevayoor, in calicut district, kerala. It has not working in past 3 months (16th December 2015).we are complain bsnl customer care number, chevayoor exchange customer care officer & section engineer also but till date my phone is dead,
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      riten patel
      from Chennai, Tamil Nadu
      Mar 14, 2016
      Report
      Copy

      Address: Anand, Gujarat, 388365

      I have discontiue bsnl landline service from 31.07.2015.
      My bsnl customer id is [protected], account number : [protected].

      Invoice number : [protected].
      Invoice date 20/08/2015. Due date 07/09/2015
      Invoice amount = -900.76

      This amount is my deposit amount . I got bsnl minus value invoice but do not get money till date .

      Please send cheque at my refisted address.

      Regards,
      Riten patel ([protected])
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        PRJoglekar
        from Parli Vaijnath, Maharashtra
        Mar 13, 2016
        Report
        Copy

        Address: 431517
        Website: bsnl.hungama.com

        I P R Joglekar, having Telephone No.[protected] want to deactivate hungama music, movie and games facility urgently as the charges are exorbitant. I tried to send email to bsnl. hungama.com but all emails are returned.
        I request you through you kindly look into the matter and deactivate the hungama.com facility on my telephone number[protected].
        Thanks.

        PRJoglekar.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          NILA SENGUPTA
          from Kolkata, West Bengal
          Mar 13, 2016
          Report
          Copy

          Address: North 24 Parganas, West Bengal, 700129
          Website: www.bsnl.co.in

          My BSNL landline no.[protected] is lying dead for more than one year now. On 14.02.2015 I booked a docket, number [protected], with BSNL which has not been resolved. The problem, it seems, is "severe underground cable fault". The bloody BSNL has not been able to fix my problem in one year!! I keep getting telephone bills for the rental. When will my phone be operative again?? Will the BSNL buggers reply ????
          If it has become such an useless entity now, why does it try to fool us with all those advertisements about new facilities ? Shouldn't they keep the existing ones operative ??? I hope to hear from BSNL WITHIN ONE WEEK.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Arpita S
            from Pune, Maharashtra
            Mar 12, 2016
            Report
            Copy

            Address: 700157

            Had multiple complaints(fault call) raised since 16thFeb for my landline and broadband not working since 12thFeb 2016 till now(been 1 month). But its still not resolved.
            Get notification on the fault call raised been closed after 1-2 days of raising, but without any resolution acted upon.Thus multiple times complaints are being raised.Leading to 24hrs wait for every fault call, though issue is since 12thFeb.
            The bill is raised as well this month.
            And the customer care number provided isn't working now.Hence can't raise fault call again.
            Hope to get the issue resolved asap as its been 1 month now.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anand145
              Mar 12, 2016
              Report
              Copy

              Address: Nagpur, Maharashtra, 440008
              Website: www.bsnl.com

              I have complained many times on 198 of BSNL and also to their officials repeatedly for restoring the landline which has been dead since last 20 days. But the BSNL officers are not taking it seriously. They just is not the fault of BSNL.Kindly look into the matter urgently.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Harsh22
                from Ahmedabad, Gujarat
                Mar 11, 2016
                Report
                Copy

                Address: Sri Ganganagar, Rajasthan, 335804

                Sir
                It is a request my mobile no. Is [protected] In my mobile no Sms outgoing facility is there from last 1 month and it's very necessary to me kindly solve this problm
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  Tinkus7
                  from Mumbai, Maharashtra
                  Mar 11, 2016
                  Report
                  Copy

                  Address: Mathura, Uttar Pradesh, 281004
                  Website: www.bsnl.co.in

                  I have made 50 or more complaints in last One and a half month but they never tried to sort it out, as i am a manager in a manufacturing factory i have lot of work to do with internet but like always it has no connectivity no signal, means i have no words to say how worst service they are providing us ...
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    helpy
                    from Allahabad, Uttar Pradesh
                    Mar 11, 2016
                    Report
                    Copy

                    Address: Allahabad, Uttar Pradesh
                    Website: www.bsnl.hungama.com

                    I am having broad band combo plan on my bsnl land line connection. Later without proper explanation and detail Hungama music and video download service has been activated on my landline billing at extra charges.
                    I want to unsubscribe Hungama service with immediate effect.but bsnl customer care is not doing any thing
                    .They give the customer care no of bsnl Hungama service . At this no no one is lifting phone.
                    Pl help. And get the Hungama service in subscribed.Such cheating and poor response should end.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      ramya charitha
                      from Hyderabad, Telangana
                      Mar 10, 2016
                      Report
                      Copy

                      Address: 500017
                      Website: bsnl.co.in

                      I have lost my mobile phone and a sim card of bsnl is also present in it. So I want to block my sim my mobile no. was [protected]. Please block it immediately.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        consumer802
                        from Thrissur, Kerala
                        Mar 10, 2016
                        Report
                        Copy

                        Address: Chennai, Tamil Nadu, 600095

                        I have BSNL Chennai mobile NO.[protected].My STD out going has been stopped on 22Feb 16 without any reason.I made complaint on 1503, My complaint NO. 6B22TN306254.But my problem is still there.I get one call from customer care they told me resolved problem within 48 hours.whenever try to call 1503 it take 10 to 15 minutes to connect or call may end.Please solved problem.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        View replies
                        Being a government company, it showing this type of response either BSNL making way for private company to get more profit by providing good service to customers.
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          s.dutta
                          from Kolkata, West Bengal
                          Mar 10, 2016
                          Report
                          Copy

                          Address: Kolkata, West Bengal

                          My Bsnl prepaid mobile number is (+91)[protected]. My location is Hridaypur station road.p.o-hridaypur.pin-(kol)700127.state -west Bengal. My Bsnl mobile number has no network connection from 10th march 2016. Please solve this problem urgently..
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            asitmohanty
                            from Bhubaneshwar, Odisha
                            Mar 9, 2016
                            Report
                            Copy

                            Address: Ranchi, Jharkhand, 834002
                            Website: www.jharkhand.bsnl.co.in

                            Please deactivate Hungama charges of Rs 410 /- per month from my bsnl landline bill for no[protected] immediately, which has been charged to my account since more than a year unnecessarily without me opting for it, nor without me using a bit of its services. This is ridiculous that Hungama forcefully charges such amounts to BSNL customers and BSNL lays a deaf ear to its customers !
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Binodksingh
                              from Bhubaneshwar, Odisha
                              Mar 9, 2016
                              Report
                              Copy

                              Address: Ranchi, Jharkhand, 834001
                              Website: Bsnl

                              Sir, my broad band BSNL is not functioning for last 10days. I complained twice on 1500 in between but no action has been taken. I am being charged for this period which is absolutely wrong. Also due to non functioning lost of my important work is pending. My Landline no is[protected]. My mobile no is [protected]/ [protected]. Add... Dr Binod kr singh, flat no 3a, Sitka apartment, east jail road, Ranchi..834001 JHARKHAND.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kotla .Rojamma
                                from Hyderabad, Telangana
                                Mar 9, 2016
                                Report
                                Copy

                                Address: Prakasam, Andhra Pradesh, 523157

                                Dear sir

                                i request to you pls de activate my bsnl all hungama plan. do it immedeatly my

                                land number is[protected]
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rahul koshti
                                  from Damoh, Madhya Pradesh
                                  Mar 9, 2016
                                  Report
                                  Copy

                                  Address: Katni, Madhya Pradesh, 483501
                                  Website: bsnl.hungama.com

                                  Sir, i have sent a mail to hungama on 22 feb 2016 for deactivating the hungama plan.but there is no response for the mail .my amount is crediting every month so deactivate it soon and refund the amount.my landline number is[protected] do it immediately.deactivation of movie, music, games on hungama plan..
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ajun George Varghese
                                    Mar 8, 2016
                                    Report
                                    Copy

                                    Address: 689543
                                    Website: Bsnlbroadband.co.in

                                    I'm ajun from Kerala...I'm using Bsnl broadband connection since 2010...now I'm completely feedup with this network connection ...I'm using that 650 RS plan...and for this Plan Bsnl offers 1 Mbps speed for initial 1 GB... And beyond 1gb 615kbps speed...in Kerala, Bsnl network costumers satisfaction is low...I only get 0.85kbps after 1 GB usage.After I registered a complete there is no several action taken by the authority.
                                    +1 photos
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      ssnirwan1
                                      from Jaisalmer, Rajasthan
                                      Mar 8, 2016
                                      Report
                                      Copy

                                      Address: Bikaner, Rajasthan, 334001

                                      Dear sir,

                                      I want statement (Incoming and Outgoing calls) of bsnl prepaid number [protected] from last six months, so pls advise the process for statement.

                                      thanks & regards
                                      shailendra singh
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        jayamani sokkalingam
                                        from Chennai, Tamil Nadu
                                        Mar 8, 2016
                                        Report
                                        Copy

                                        Address: 600040
                                        Website: bsnl online top up of mobile

                                        On 03 03 16 top up was done to my mobile no [protected] twice. My bank a/c was debited twice, but no top up was done. One amount of Rs. 110/- was refunded to my a/c on the same day. another amount of Rs.110/- was not refunded.
                                        03 03 16 Rs.110/- ref IH55846684 this amount has been refunded on 03 03 2016
                                        03 03 16 Rs.110/- ref no IH55802393 this amount was not refunded
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          BSN Infotech
                                          4
                                          (10)
                                          Matrix Cellular
                                          3.4
                                          (373)
                                          Uninor / Telenor
                                          2
                                          (1803)