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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 294

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R
rahul koshti
from Damoh, Madhya Pradesh
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Deactivate hungama.plan

Address:Katni, Madhya Pradesh, 483501
Website:bsnl.hungama.com

Sir, i have sent a mail to hungama on 22 feb 2016 for deactivating the hungama plan.but there is no response for the mail .my amount is crediting every month so deactivate it soon and refund the amount.my landline number is[protected] do it immediately.deactivation of movie, music, games on hungama plan.....
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A
Ajun George Varghese
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Broadband connection speed

Address:689543
Website:Bsnlbroadband.co.in

I'm ajun from Kerala...I'm using Bsnl broadband connection since 2010...now I'm completely feedup with this network connection ...I'm using that 650 RS plan...and for this Plan Bsnl offers 1 Mbps speed for initial 1 GB... And beyond 1gb 615kbps speed...in Kerala, Bsnl network costumers satisfaction is low...I only get 0.85kbps after 1 GB usage.After I registered a complete there is no several action taken by the authority....
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S
ssnirwan1
from Jaisalmer, Rajasthan
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Statement

Address:Bikaner, Rajasthan, 334001

Dear sir,

I want statement (Incoming and Outgoing calls) of bsnl prepaid number [protected] from last six months, so pls advise the process for statement.

thanks & regards
shailendra singh...
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J
jayamani sokkalingam
from Chennai, Tamil Nadu
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A/c debited top up not done mob 9444830990 dt 03 03 16 rs.110/-

Address:600040
Website:bsnl online top up of mobile

On 03 03 16 top up was done to my mobile no [protected] twice. My bank a/c was debited twice, but no top up was done. One amount of Rs. 110/- was refunded to my a/c on the same day. another amount of Rs.110/- was not refunded.
03 03 16 Rs.110/- ref IH55846684 this amount has been refunded on 03 03 2016
03 03 16 Rs.110/- ref no IH55802393 this amount was not refunded...
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S
swapnil358
from Aizawl, Mizoram
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All hungama pacs deactivate

Address:Jalgaon, Maharashtra, 425401
Website:www.hungama.bsnl.co.in

Hello sir/madam,
please deactivate all hungama bsnl packs on my landline number this is [protected] plz deactivate immediatly.....
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V
venga
from Cuddalore, Tamil Nadu
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BB data

Address:Cuddalore, Tamil Nadu, 607001

I suspect someone else misused my BB Internet dat, because it's impossible to consume 2GB dat with in two days, because we are uploading/downloading any huge sizes file, normally we are using for checking mails and chatting . Had sent detail mail to [protected]@bsnl.co.in on 03/03/16 also made complaint through customer care and local bsnl office but so far no response from anyone . Mail content attached for reference
Dear Sir, br...
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S
sureshsubash
from Cuddapah, Andhra Pradesh
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Incoming call and outgoing calls

Address:Chennai, Tamil Nadu, 600 012.
Website:bsnl

I am request you to furnish the income and outgoing calls for the month of January 2016 to February 2016, so as to enable me to pay the bill.

Treat this matter as Immediate...
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G
Guru Nanak Holiday Travels
from Nalagarh, Himachal Pradesh
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Deactivate hungama package

Address:171005
Website:www.gurunanakholidaytravels.com

DEACTIVATE HUNGAMA PACKAGE
Please dectivate my hungama music, movies, games.i was not aware of the connection done with my bsnl .i request you to dectivate the hungama plan attached with my phone no:[protected].if I recieve any more bills regarding this i will surrender my bsnl connection.very sorry to say your toll free no is of no use i have tried in this to disconnect but it seems your executives are always busy .and have no time...
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M
muthukumaranv
from Bengaluru, Karnataka
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Name correction in bsnl bill

Address:600100

Hi,
Only my First name is printed in the BSNL landline bill hence I can't use it for address proof. Can you please let me know the procedure to add my surname also?

Thanks & Regards,
Muthu....
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S
Saritha Shenoy
from Tenkasi, Tamil Nadu
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Unwanted sms on my mobile phone

Address:560032

I am receiving 'push messages' every day twice on my phone.. [protected].from Bt650500, 655888, 659797, 659797. Would like these obscene messages to please stop....
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S
sathsihbabhu
from Delhi, Delhi
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My landline is not working for 3 months but i am paying the bill.

Address:Chennai, Tamil Nadu, 600113

For the past 3 months my landline is not working, i have raised the complaints using 198, but it is not solved, i talked to AE, he is not giving proper reason, then i made a complaint using the Grievance Registration Form, it is closed without solving, but i am paying the bill for every month, the which is not working, what to do i dont know...
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A
Amol Bhokare
from Nagpur, Maharashtra
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Deactivation of services

Address:Pune, Maharashtra, 411014

I want to deactivate bsnl hungama services which was activated falsly,
the bsnl and hungama doing the malpractises by providing such services...
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R
Rivu Banerjee
from Mumbai, Maharashtra
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Lost sim card, requesting to block the number immediately

Address:Paschim Medinipur, West Bengal, 721101

Sir, this is to inform you that I have lost my "BSNL West Bengal" sim card on 06/03/2016 at about 06:00 p.m. Therefore, I requested your customer care executive to block the number immediately, but he said me to contact to bsnl office. But, I request you to bock this no immediately, so that no one can misuse it.
My BSNL Mobile No is "[protected]" and my Customer ID is "Kalyan Kumar Banerjee".
My email ID is- banerjee.[protected]@gmail.com....
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Address:713334
Website:portal3.bsnl.in/myportal

BSNL has charged me wrongly due to its own network failure. I was charged Rs. 58/-.
I have launched a complain on 30th Dec, 2015. The complain number is 1L30311827.
Whenever I contact customer care. Somebody picks up the call and said that the complain will be resolved very soon. But its been more than 2 months and its not solved yet....
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Address:Gurgaon, Haryana, 122001
Website:Bsnl.co in

We have closed our bsnl connection as per closure request submitted on 25th January 2015,

Our security was to be paid to us after adjusting bill till 25th Jan 2016,

But bsnl is sending me my landline bill for month of February even after my disconnection, and this is wrong and unethical,

Please stop generating bills for[protected], and return my security,
Bsnl was inefficient and gave...
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S
Sona ann
from Chennai, Tamil Nadu
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Recharge online

Address:Pathanamthitta, Kerala, 689101
Website:portal2.bsnl.in/myportal/quickrecharge.do

Money was deducted from the account and was not recharged.On 3 rd march i recharged data pack 198 for rs 198 trough website http://portal2.Bsnl.In/myportal/quickrecharge.Do, .I made the call to customer service several times and my money was not refunded.Kindly refund my money ...Ref no.Igobpcltu3....
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N
nafe
from Mumbai, Maharashtra
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My data is not working

I just recharged my mobile number [protected] with 5days dataplan for 35/- but it is not working please check my problem as soon as possible...
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S
santosh7925
from Delhi, Delhi
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Sim lost in market

Address:827013
Website:bsnl.co.in

Please block my sim card as soon as possible my number was [protected]. Bsnl cus. care [protected] has very poor service....
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S
sacchin tandon
from Chandigarh, Chandigarh
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Bill payment

Address:Jammu, Jammu and Kashmir
Website:www.bsnl.co.in

After transaction processing it generates some error message but the amount has been debited from my credit card.Kindly do needful. [protected]@gmail.com...
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S
sajeevk04
from Mohali, Punjab
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BSNL BroadBand

Address:600070

I had a new Connection for BSNL Chennai just 15 days back. My area is Pammal and my phone number is[protected]. I had taken a scheme for 1091 with 8 Mbps speed and 60 GB limit.
In the last 15 days I never got any speed which is even near to 8 Mbps. I got a max of 2 Mbps and that too for a very short duration. Almost all the time the net was giving a speed less than 128 Kbps which is very frustrating. And I raised the complaint to...
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