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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 298

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J
Jeetendra8
Feb 24, 2016
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Address: 560048
Website: bsnl.in

Dear Officer
I cleared the bill amount of INR 3371 on 11feb2016
Next day onwards the FTTH connection shows OG barred - non payement
Reason is BSNL software has a bug and it took one rupee extra thru online payment
Now my account has one rupee more that makes account balance negative
it seems BSNL software is configured to bar outgoing if the amount is non zero even by one rupee plus or minus
complained multiple times
sorry for inconvenience complaint closed no favorable response
pls help
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Gaurav200781
    from Chandigarh, Chandigarh
    Feb 23, 2016
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    Address: Jammu, Jammu and Kashmir, 180012

    My Landline is dead from last 3 days. I had already booked a complaint and contact directly to the BSNL exchage but nobody took it seriously.
    Secondly, data connectivity of mobile 3g is pathetic in my location.
    Customer care of mobile did not respond.
    The BSNL charge full monthly rental from the customer for the service. But most of the time the Broad band and land line service remain disturbed. Also the 3G pack on mobile gives speed less than 50 Kbps. (i had recharged my mobile with Rs 561 for 5GB 3G data but it is not possible to attain a speed more than 50 kbps on 3g mobile network.) When i tried to call on customer care mobile numbers [protected], the computerized message responded that "the no. has been ported please add 0 before the number".And on adding zero nothing happens.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      9
      9509143645
      from Delhi, Delhi
      Feb 23, 2016
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      Address: Jaipur, Rajasthan, 302021

      Hello sir,
      Sep 2015, i had fill the refund form and deposit it in M I road jaipur branch.
      The officer told to that i got my 600 rs refund by chaque with in 90 days.
      But still 23rd feb 2016 i have not received any amount from BSNL company. Also i had went to there office but as usual BSNL is govt. Office so no body give proper response and not take any action against my complaint.
      Please help me to get my refund.
      Thank you
      Monika
      [protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      View replies
      But nobody Bsnl company customers care executive call me..
      Stil this complaint is pending status.
      Very poor services..
      Reply
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        R
        Raoufuddin S.K
        from Hyderabad, Telangana
        Feb 23, 2016
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        Address: Hyderabad, Andhra Pradesh

        I got a miscal on[protected] at15:48. Imdt I call back then I have been told that I have got a prize of 26 lac in lucky lottery. When I ask him where from he is talking he told me "Delhi BSNL office. Immediately I Chek no it was +92 [protected]. I told him u are talking from outside India, call has been cut. Please dodneed full.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          A
          ajayrana1768
          Feb 22, 2016
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          Address: Shimla, Himachal Pradesh, 170011
          Website: bsnl

          Please provide my all incoming and outgoing call detail of my bsnl mobile no[protected] received and sent SMS detail of last 3 months till date on my email I'd ajayrana1768 @ gmail.com
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            A
            AKalita
            from Bankura, West Bengal
            Feb 22, 2016
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            Address: Nalbari, Assam, 781353
            Website: bsnl.in

            I want the call details for the month of Jan'2016 against my BSNL postpaid mobile no as it is more than expected. i could not find any such options in BSNL's website. I think, we should have the right to know about our individual call amounts.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              K
              KRISHNAMANI CHOCKALINGAM
              from Delhi, Delhi
              Feb 22, 2016
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              Address: Salem, Tamil Nadu, 636008
              Website: www.bsnl.co.in

              Address Change
              Dear Sir,

              I am using bsnl post paid Mobile Nano SIM A/C No.[protected] I have shifted my house, so please change my billing address from my old house to my new house address:

              Old address is :
              C KRISHNAMANI
              Ramanasangam
              No.7/6, 17/2 Second Mullai St.
              Prakash Nagar
              Thiruninravur-602024


              New Address is:
              C KRISHNAMANI
              No.120/3, 5 th Cross street
              Annai Indra Nagar
              CHINNAKOLAPATTY
              Kannankurichi.P.O
              Salem 636008
              Wiith regards
              C.KRISHNAMANI
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                C
                chat2amit
                from Gurgaon, Haryana
                Feb 22, 2016
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                Address: Gurgaon, Haryana, 122017

                For my landline no[protected], I have got confirmation of disconnection on 28th Jan. But so far I have not received refund of my security of 1100/- paid to bsnl.

                I have written multiple emails to sunder lal (Incharge officer BSNL grievance) and BSNL grievances at "[protected]@bsnl.co.in" [protected]@bsnl.co.in

                It is highly shameful that GOVT ORGANISATION LIE BSNL IS NOT ONLY POOR IN SERVICES AND GIVES POOR SERVICE, BUT THEY ALSO ARE EXTREMELY POOR AT SETTLEMENT OF CLOSED ACCOUNTS AND RETURNING SECURITY..
                I AM STILL GETTING BSNL BILL S EVEN AFTER CLOSURE OF MY CONNECTION WHICH SI PROOF OF CARELESS AND WRONG BILLING BY BSNL.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  H
                  hm.evots
                  from Surat, Gujarat
                  Feb 22, 2016
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                  Address: Vadodara, Gujarat, 390020
                  Website: selfcare.wdc.bsnl.co.in

                  I'm trying to maintain, change plan for my landline, BUT just hangs after selecting options. The loading will keep on circling..
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    A
                    ayush devi
                    from Patna, Bihar
                    Feb 22, 2016
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                    Address: Kaimur, Bihar, 821109

                    Sir
                    i have been ported one number that is [protected] which is airtel telecom up circle and now after ported Bsnl telecom Bihar circle,
                    i am facing one major problem that is when someone call on this number ivr says the dial number does not exist.
                    i have been complain so many times in customer care but still problem is the same.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      J
                      jyotimani
                      from Kolkata, West Bengal
                      Feb 22, 2016
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                      Address: Kamrup Metropolitan, Assam, 781025
                      Website: portal.bsnl.in

                      Please provide mobile phone bill for my postpaid connection no. [protected] starting from September 2015 up to January 2016
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        A
                        Aravind Sagar
                        from Mahbubnagar, Telangana
                        Feb 21, 2016
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                        Address: 500053

                        Dear Sir,
                        From past 10 days on wards in Jay Prakash Nagar, Laldarwaza, Near Menaka theatre, leakage going on. Kids while coming and going to school facing so much problem. I would like to request you to please resolve this issue at earliest.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          M
                          Magisetty Harikrushna
                          from Thiruvananthapuram, Kerala
                          Feb 21, 2016
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                          Address: Anantapur, Andhra Pradesh, 515001

                          I disconnected my BSNL Broad band on 05/January/2015. After that every month enquired about refund.
                          But four months back they said ceque issued but lapsed.
                          Again I requested for fresh cheque.
                          Till there is no responce about that.
                          BSNL Anantapur not responding properly.
                          Custermer ID: [protected]
                          Account No. [protected]
                          Phone No.[protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            N
                            Narendra Singh51
                            from Delhi, Delhi
                            Feb 21, 2016
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                            Address: 226012

                            My phone no [protected]a/c no[protected] was permanently disconnected on dt10/02/2016 on my request.I deposited telephone set on dt17/02/2016 to tta incharge tp nagar exchange lucknow ob no [protected].My bill is paid up to jan.2016 by net banking rs 1731.00 on 12/02/15 inb bsnl payments trfto[protected].
                            I have not received refund of security.
                            Narendra singh
                            M d-1/209 lda colony
                            Kanpur road
                            Lucknow 226012
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              A
                              Aromalrml
                              from Chennai, Tamil Nadu
                              Feb 21, 2016
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                              Address: 691302

                              I used netbanking to recharge my mobile phone(bsnl:[protected]) an amount of rd:891 the transaction was successfull from the bank but recharge wasn't. Custcare said they will return the money within 7 days but till now they haven't. It was on 10/02/2016
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                L
                                Lakshmeesha P
                                from Bengaluru, Karnataka
                                Feb 20, 2016
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                                Address: Dakshina Kannada, Karnataka, 574210
                                Website: Bsnl

                                My name is Lakshmeesha staying at below address,
                                Eesha nilaya, Kedambady village and post, Puttur talluk, Dakshina Kannada district, Karnataka 574210.

                                My complaint is regarding Bsnl broadband. I have been applying for broadband connection from past 3 years, whenever I go to bank officer they tell the reason of no opt cable in stock to give me connection. They are not even interested in taking new connection!. We have been using bsnl landline from 10 years. Please do something and help us to get bb connection.
                                Email:[protected]@gmail
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                                  C
                                  Chandanbgp
                                  from Kolkata, West Bengal
                                  Feb 20, 2016
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                                  Address: 812001

                                  Dear sir
                                  Maine new sim liya hai.main ise activate nhin kr paa rha hun.Several time 1507/1503pr call krne pr 30 minutes intejar krwane ka bad good bye kh kr call diconnect kr diya ja rha.How can i activate my sim mo no [protected].
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    V
                                    vachandas prajapati
                                    from Kheralu, Gujarat
                                    Feb 20, 2016
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                                    Address: Ahmedabad, Gujarat, 380059

                                    R/sir,
                                    my mobile no -- [protected] into deduct wrong balance Rs.71=00
                                    on dated 11/01/2016. I contact customer care, they said one mobilephone
                                    14:48 Hrs, 35 minutes talk.But I dial no[protected] .so no match, & say check your dial no.I amn't any other mobile no .dial this day.so give return balance Rs 71=00.my complaint no-- 1A22329605.
                                    pl. needful action & my comlaint.


                                    Vachandas prajapati
                                    mobile - [protected]
                                    [protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      Md Murtaza khan
                                      from Bardoli, Gujarat
                                      Feb 20, 2016
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                                      Address: Singrauli, Madhya Pradesh, 486886

                                      मैं ने भारत संचार निगम लि. कि ब्राडबैण्ड सेवा लि हुयी है जिसका टेलीफोन नं. 233105 है जो विगत चार दिनों से निसक्रिय है निगम के अधिकारियों से बार बार शिकायत करने पर कोई सुनवाई नहीं हो रहि है मेहरबानी करके समस्या का समाधान करवाने कि मेहरबानी करें ।


                                      (धन्यवाद)
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        C
                                        c p kannan
                                        from Gurgaon, Haryana
                                        Feb 20, 2016
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                                        Address: 600092
                                        Website: www.consumercomplaints.in

                                        Landline surrendered on 6-oct-2015. Around INR 3049/- is due for refund. no response from kodambakkam customer service even after reminders to them. No response for docket no. CHN/P60/2016/909. No body picks up the call.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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