Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
Complaints 15968
Resolved
6089
Unresolved
9879
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 298

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jyotimani
from Kolkata, West Bengal
Feb 22, 2016
Report
Copy

Address: Kamrup Metropolitan, Assam, 781025
Website: portal.bsnl.in

Please provide mobile phone bill for my postpaid connection no. [protected] starting from September 2015 up to January 2016
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Aravind Sagar
    from Mahbubnagar, Telangana
    Feb 21, 2016
    Report
    Copy

    Address: 500053

    Dear Sir,
    From past 10 days on wards in Jay Prakash Nagar, Laldarwaza, Near Menaka theatre, leakage going on. Kids while coming and going to school facing so much problem. I would like to request you to please resolve this issue at earliest.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Magisetty Harikrushna
      from Thiruvananthapuram, Kerala
      Feb 21, 2016
      Report
      Copy

      Address: Anantapur, Andhra Pradesh, 515001

      I disconnected my BSNL Broad band on 05/January/2015. After that every month enquired about refund.
      But four months back they said ceque issued but lapsed.
      Again I requested for fresh cheque.
      Till there is no responce about that.
      BSNL Anantapur not responding properly.
      Custermer ID: [protected]
      Account No. [protected]
      Phone No.[protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Narendra Singh51
        from Delhi, Delhi
        Feb 21, 2016
        Report
        Copy

        Address: 226012

        My phone no [protected]a/c no[protected] was permanently disconnected on dt10/02/2016 on my request.I deposited telephone set on dt17/02/2016 to tta incharge tp nagar exchange lucknow ob no [protected].My bill is paid up to jan.2016 by net banking rs 1731.00 on 12/02/15 inb bsnl payments trfto[protected].
        I have not received refund of security.
        Narendra singh
        M d-1/209 lda colony
        Kanpur road
        Lucknow 226012
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Aromalrml
          from Chennai, Tamil Nadu
          Feb 21, 2016
          Report
          Copy

          Address: 691302

          I used netbanking to recharge my mobile phone(bsnl:[protected]) an amount of rd:891 the transaction was successfull from the bank but recharge wasn't. Custcare said they will return the money within 7 days but till now they haven't. It was on 10/02/2016
          +1 photos
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            Lakshmeesha P
            from Bengaluru, Karnataka
            Feb 20, 2016
            Report
            Copy

            Address: Dakshina Kannada, Karnataka, 574210
            Website: Bsnl

            My name is Lakshmeesha staying at below address,
            Eesha nilaya, Kedambady village and post, Puttur talluk, Dakshina Kannada district, Karnataka 574210.

            My complaint is regarding Bsnl broadband. I have been applying for broadband connection from past 3 years, whenever I go to bank officer they tell the reason of no opt cable in stock to give me connection. They are not even interested in taking new connection!. We have been using bsnl landline from 10 years. Please do something and help us to get bb connection.
            Email:[protected]@gmail
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Chandanbgp
              from Kolkata, West Bengal
              Feb 20, 2016
              Report
              Copy

              Address: 812001

              Dear sir
              Maine new sim liya hai.main ise activate nhin kr paa rha hun.Several time 1507/1503pr call krne pr 30 minutes intejar krwane ka bad good bye kh kr call diconnect kr diya ja rha.How can i activate my sim mo no [protected].
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vachandas prajapati
                from Kheralu, Gujarat
                Feb 20, 2016
                Report
                Copy

                Address: Ahmedabad, Gujarat, 380059

                R/sir,
                my mobile no -- [protected] into deduct wrong balance Rs.71=00
                on dated 11/01/2016. I contact customer care, they said one mobilephone
                14:48 Hrs, 35 minutes talk.But I dial no[protected] .so no match, & say check your dial no.I amn't any other mobile no .dial this day.so give return balance Rs 71=00.my complaint no-- 1A22329605.
                pl. needful action & my comlaint.


                Vachandas prajapati
                mobile - [protected]
                [protected]
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Md Murtaza khan
                  from Bardoli, Gujarat
                  Feb 20, 2016
                  Report
                  Copy

                  Address: Singrauli, Madhya Pradesh, 486886

                  मैं ने भारत संचार निगम लि. कि ब्राडबैण्ड सेवा लि हुयी है जिसका टेलीफोन नं. 233105 है जो विगत चार दिनों से निसक्रिय है निगम के अधिकारियों से बार बार शिकायत करने पर कोई सुनवाई नहीं हो रहि है मेहरबानी करके समस्या का समाधान करवाने कि मेहरबानी करें ।


                  (धन्यवाद)
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    c p kannan
                    from Gurgaon, Haryana
                    Feb 20, 2016
                    Report
                    Copy

                    Address: 600092
                    Website: www.consumercomplaints.in

                    Landline surrendered on 6-oct-2015. Around INR 3049/- is due for refund. no response from kodambakkam customer service even after reminders to them. No response for docket no. CHN/P60/2016/909. No body picks up the call.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mathipriya
                      from Delhi, Delhi
                      Feb 20, 2016
                      Report
                      Copy

                      Address: Chennai, Tamil Nadu, 600100
                      Website: WWW.BSNL.CO.IN

                      We are using our landline no. From more than 10 years. It was not working from last 3 years. We are continuously following it up with bsnl. No response for 1.5 years. One fine after repeated follow up they gave connection. But the corporation has cut the cable while doing road work. So bsnl responded that you intimate once all road works are over we will reconnect. We intimated them in august 2015 as the road works closed by that time only. No response from bsnl till today. 2 days back we came to know that our land line no. In the name of mr.m. muthusamy ( using the landline from more than 10 yrs) was given to some other person even after repeated follow up from our end. Till today there is no response. We have given 100s of letter to ae in pallikaranai, chennai. Yesterday, the DE mr.rajagopalan from tharamani spoke to us in the way that he will rectify any time. There is no time limit for their rectification works and it is not possible get our number back. They are commenting us personally and asking our personal details and tryin to divert the issue.We have not surrendered our landline. We are continuosly complaining about the issue. Then how this can be allocated to other person. Till today there is no connection. Proof for mails sent attached.
                      +3 photos
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        shriemadh
                        from Bengaluru, Karnataka
                        Feb 19, 2016
                        Report
                        Copy

                        Address: Bangalore, Karnataka, 560004
                        Website: BSNL.HUNGAMA.COM

                        I dont know how this service was activated and the toll free number provided is of no use. Its mere waste of time calling and if at all we get connected we cannot speak or complete the call. What ever they are doing is nothing but day light robbery. If they cant provide proper service they should be barred.

                        Please deactivate the hungama services immediately.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          somnath swami 1
                          from Pune, Maharashtra
                          Feb 19, 2016
                          Report
                          Copy

                          Address: Pune, Maharashtra, 411058

                          I pay to INDIAIDEAS .COM LIMITED rs 141 via my icici bank mobile app for recharge to my mobile number [protected] and transaction is successful from bank side the payment id is[protected].
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            &
                            "Raja Sarkar
                            from Siliguri, West Bengal
                            Feb 18, 2016
                            Report
                            Copy

                            Address: 741201

                            I, Raja Sarkar, serving with Army since 11 years. I have BSNL mobile number in J & K when I was served in J & K. Please intimate may I transfer the same number from J & K to west Bengal? My alternative mobile number is [protected] & e-mail id is [protected]@gmail.com
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mandarfly
                              from Mumbai, Maharashtra
                              Feb 18, 2016
                              Report
                              Copy

                              Address: 416602

                              I own a bsnl mobile no. and i wanna switch it to another company while keeping the number using mobile number portability service. But the bsnl is not processing anything forward on my application for portability. And now i am helpless because of ignorant kind of service by bsnl.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mandarfly
                                from Mumbai, Maharashtra
                                Feb 18, 2016
                                Report
                                Copy

                                Address: Sindhudurg, Maharashtra, 416602

                                I am from kankavli city, dist. sindhudurg, Maharashtra where bsnl always bugs the customers by their poor service. it happens so many times that incoming and outgoing calls gets barred for couple of minutes and it automatically resumes. It happens to every bsnl mobile user.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sharad kudari
                                  from Erattupetta, Kerala
                                  Feb 18, 2016
                                  Report
                                  Copy

                                  Address: Haveri, Karnataka, 581110

                                  Dear sir,

                                  Ref :- Deactivate of hungama movies, music and games on demand.

                                  BSNL has provided us (Telephone No[protected] with the movies & music for period one month at free of cost, but thereafter BSNL has charged for the movies & music which we have not utilized.So I kindly request you DEACTIVATE the movies, music and games on demand facility from our broadband package and do the needful.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    ganesh100
                                    from Chennai, Tamil Nadu
                                    Feb 17, 2016
                                    Report
                                    Copy

                                    Address: Chennai, Tamil Nadu, 600087

                                    Last saturday I lost my mobile along with sim. I lodged a complaint and Immediately, I got my sim blocked. On monday I went to bsnl office that issued me the lost sim along with the required documents for issuance of duplicate sim. They issued me a duplicate sim and said it would be activated the same day .
                                    But it did not work. Today again I visited the office and now they gave me another sim card saying that the one that was issued to me was faulty. This time they assured that it will be activated within one hour. To my surprise till now it has not been activated.
                                    My new sim number is[protected]. Kindly look into the matter and arrange to resolve the issue.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      viknesh3
                                      from Karaikal, Puducherry
                                      Feb 17, 2016
                                      Report
                                      Copy

                                      Address: Thanjavur, Tamil Nadu, 612204
                                      Website: www.bsnl.in

                                      Hi,
                                      Am using bsnl broadband network since 5 years, as a valued customer they not even solving our complaints . They are so lethargic. My network is death slow. Downloading @ 20kbps like a 2g mobile net. I complained 4 times through phone.But they telling often within 24 hrs ur problem will be solved till now none of the bsnl guys have reached my home and cleared it. Very worst behaviour. So i need penalty for it or they have to clear the problem within 2 working days.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Kunjunjamma George
                                        Feb 17, 2016
                                        Report
                                        Copy

                                        Address: 688004
                                        Website: www.consumercomplaints.in

                                        Dear sir,
                                        I am V.D GEORGE, (Bsnl land number:91-[protected]) from kerala. Since last three months my BSNL Broadband was not working, I was registered complain many times within this period. Lineman and officials came and repair the line again after some time same situation. I was complain to higher authorities but they are not able to resolve my problem. I am totally frustrated with the service of BSNL, but I can't disconnect the line because I am using bsnl for more than 10 years, and i have mobile number with my land phone number. Since I was paid last bill aslo without using internet.
                                        Presently I don't have any solution for above problem please help me if anybody have solutiy of this problem.


                                        V.D GEORGE
                                        Kerala: Land:91-[protected]
                                        mobile:91-[protected]
                                        +1 photos
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit