Bharat Sanchar Nigam [BSNL] Complaints & Reviews

On 17/01/2016., I recharged my bsnl no. with Rs.110 Full TT two times by using my mobikwik wallet. I received confirmation message from bsnl. But when checked *123#. The amount was not credited in main balance. I called the customer care. They asked me to wait for 7 days citing that their server is down. After 10 days i called their customer care. Now they told me to contact mobikwik as they do not have any information regarding the transactions. So far nothing happened. This clear case of looting the customer.

Sir

I am very sad to complaint you about BSNl landline, The phone[protected] is dead since 18/05/ 2014 . We gave written complaint in BSNL kanhangad, BSNL periya, and informed them as well.
They said us to make some advance payment . We made some payment of RS.2400 in Telecom Exchange Udma (an officer Mrs. Omana said to make payment).
Please look into matter and do necessary help
my contact no.91 [protected]


Thanking You in advance

I own a bsnl mobile no. and i wanna switch it to another company while keeping the number. but bsnl is not processing anything forward on my application. i have applied for portability so many times but it is just a waste of time and money. Now i cant port the number unless bsnl does its job. damn bsnl.

I wanna port my bsnl mobile no. but bsnl is not processing anything forward on my application. i am applied 3 times for portability but it is wasting my money and i am stuck with bsnl. bsnl services are highly careless and hopleless.

As per my plan 999 the speed of broadband is to b 25 mbps but acually it is about 128 to 540 kbps which is very low .
Ankit Verma Phone [protected]

My Broad band as well as Telephone service is not available since last eight days(01.02.2016).Even after my repeated requests and followup no turn up the matter. Sh. Mahto SDO not responding by any way. Even he is not picking the phone/ Cell. No one authority taking any initiative to solve the problem. Matter so critical as all the services are NET BASED.

Mobile No. [protected]
account no.[protected]
Mobile bill not received for nov.2015
kindly arrange to send on my e mail id kailash.kewal.[protected]@sbbj.co.in

New tower requred . in sullia tq devachalla post valthaje village . all people use bsnl mob . but mob signal not cover this area . plz 400 member used bsnl mob, . pls requred the mob tower

Sir,
I have surrendered my BSNL Connection of Land line (No[protected] and Broad band at your office Jalahalli, Bangalore in 10 Nov 15. Still Security deposit for the same is not refunded to me.

You are requested to take needful action to get back my security deposit.

Thank you.

Md Ainuddin Mandal...

I'm a user of BSNL WiMAX service, my WiMAX wasn't working from the last 3 days, for which I've complained to BSNL customer care, and then I call the respective BSNL office Gurgaon and the JTM officer of my area Mr. Manoj (farukhnagar). I even visited this site thrice but he wasn't there. I called him almost 12 -15 times but he gave me lame excuses, like he is going for a meeting, he has stone problem and he is in hospital for his operation, and on the next day he said he was on leave, and instead of talking himself he gave his mobile to some lady. His number is [protected]. From the last 3 days, all the BSNL Gurgaon employees, either they are in hospital or on leave, which I find absurd.
I'm paying for BSNL services, they are not offering me anything for free while in return the officers gives me excuses. The height was, was when some lady from BSNL gurgaon gave me the SDO Mr. Raj Karan's number and I called him, He gave me a very un-digest-able and un-befitting response which I quote in his words "main kya karu?.. mere pass tumhari problem ka solution nahi hai." when I ask him to mail me this particular, he just disconnected my phone and didn't answer after that. I mention his number here which is [protected].They even ask me indirectly for the bribe.
BSNL Gurgaon is harassing me for the last 3 days. You might be wondering why I don't go with another operator, the reason is the geographical location of my village, the other operators either they don't have the required speed or there charges are too high.
I here request you to take action against such officers.

Thank You.

Regards:
Praveen J. Khoradiya

I am from Barasat, District-North 24 pgs, State-West Bengal, Pin-(kolkata)700127. My Bsnl mobile number is (+91)[protected] and it has no connection. I am facing this problem from 5.02.2016. My Bsnl mobile number has no network. Please solve this problem urgently

From 2 month internet is very bad condition and from 2 days ago at least 5-6 hrs no signal and today from morning my internet is dead, I'm seriously done for this is my last request solve this problem if it not solve I will remove bsnl connection by tomorrow.

I try to contact[protected] after 1 hrs try I reach to them but they said call at this number 1503 I asked them only 1503 they didn't reply and cut my phone then I try to call 1503 I get reply from computer we can't reach right now after few tries I dial[protected] and I get reply kripya aap 0 hata kar call kare I mean what is this.
I can send you prove the trouble I get in contacting costumer care and also I will attached a snap shot of my WiMAX where it so no signal while my signal box show 5 signal and first 1 blink so it's not signal issue so it's service problem

Deactivate all Hungama services on my tel no[protected] and adjust the illegal charges charged in the forthcoming bills .Rajendra Singh Dhatterwal, 145 Rajendra Nagar, Modinagar 201204, Distt Ghaziabad (UP)

Hello Sir,

Please block my sim. My phone number is [protected]. I have lost my mobile and the sim is still active. please do the needfull and kindly send a confirmation mail back to me to the above email id.

Thanks,
J p lakhotia

My is nearly 1.5 km away from the bsnl office Dalli-rajhara. Still they says they cant give connection to me.They says that it is impossible to give broadband connection to my house, which is in the main road of old market dalli rajhara.
Not only i am facing this problem all people who want there connection in old market is facing this problem.

I am user of cellone Maharastra since last several years, my averge bill never exceed 700/- but the current bill this month i.e. Feb2016 they claimed it as 1690/- which is next to impossible.
I have serious issue against them as I have one add on number on this which have limit of 500MB usage for which I pay 75/- and normally when the limits ends they stop net but here they claims that usage is too much.. I need TRAI to look into this as Cellone callcenter never attend any calls nor answer such queries. I will be lodging complaint with TRAI for the same as well.
But I am confident about you guys as I always have supportive role in my life till date Please look into the matter

Makarand Wadekar
[protected]
Account number[protected]

Bsnl making fool
i am pawan from maharashtra nagpur i just port my sim 3days ago airtel to bsnl nu is [protected] and as per bsnl plan rs 182 get 1GB data and free channels in bsnlhellotv.in after i recharge 182 i got 1gb data but i did not recive any free channels on bsnlhellotv, i tried 4-5 times in bsnl and every time customer care executive told the system is down they cant able to give info, bsnl making fool its cheating

Ihave been charged asumofRs.410in the bill no.[protected]_06_01_2016 towards one time charges againstbsnlhungama movies.music.gamesondemand. please deactivate my hungama plan.

Respected Sir, I Am Singh From Talwandi sabo Dist : Bathinda : Punjab I am calling Alok sahu mobile no [protected] at 3.02 PM on 01/02/2016 thats provide by BSNL helpline center [protected] . I am calling for collect information regarding how to convert rajsthan state BSNL mobile number in to punjab state with proper info id proof and process of change inter state number he was not provide proper information and cut the phone even i try again after few second he was told me : "SAB KUJ BATYA TU DIYA ABB KYA CHAIYE " and I say am reguler coustumer of BSNL you are posted for provide proper services for people and I say i am complainst to higer authorities against you he was told " KAR DOO JO KRNA HAI" wording of Staff employes Of Talwandi sabo exchange and finaly he was cut phon again employees behavior for the customer Very Rudely. i Shall be great Thankful to you if you will take some necessary action against them. Thanks & Regards,

I want to deactivate my Hungama service on (my no STD CODE[protected] plz deactivate it as soon as possible.If further amount will be added I'll not be liable to pay for your bill.