Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My land line is not working for long time and no more response from the concerned team.
Telephone exchange- Parakkadavu.
Phone number[protected].
Kozhikode, Kerala.
Contact number [protected]

I have BSNL Agree plan in mobile prepaid sim card. In that I have got internet plan also but there is no coverage at all for both internet as well as for phone most of the time. I have discuused this with other BSNL users and come to know that they also have same issue. Why BSNL only (in comparision with other mobile companies) has coverage problem though it is government company? I am paying for service of 24 hrs, amn't I? please tell me what to do for this as I want service from my own company that is goverenment and not from any other company.

Dear Team,

My name is Amol More. We have BSNL internet facility at home, however the internet is not working since last 3 weeks. We have lodge the complaint however no action taken from BSNL. Appreciate if the internet starts working and should not be charged for said weeks.

Regards
Amol

My call barring is suddenly active. and I cant switch it off as it is asking for password. cell no. - [protected]. please switch on my outgoing.

Additional services like games on demand, music on demand, movies on demand by humgama are activated on my bsnl broadband without my consent and i want to unsubscribe that from my computer.My phone number[protected].
Please unsubscribe immediately and arrange to return the money which taken by bsnl.

Dear Sir/Madam,

I used online phone disconnect option and raised service request No.[protected]
But the request was closed without any indication
I saw the comment asking me to go to bsnl CSC

I am out of town and can't go to CSC. Kindly disconnect the phone line

I request you to kindly disconnect my broadband line
If you ask me to go to CSC for this, I will not pay the bills

Regards,
Davidson D

Dear Sir,

The service name Hungama gaming and song with i don't want to subscribe it was always subscribe without my knowledge every time and minimum 250 amount is deducted every month so kindly refund my money back

We did not activate Hungama related activities or requested from our side. However, an amount of Rs. 410/- is charged from us through the monthly bill for the month of January 2016 . We, therefore, want to you to deactivate/cancel all the Hungama related activities related to my Phone No.[protected] at once.

and we demand an explanation for this activation without our permission. if this is not resolved soon then we'll be forced to take legal actions against bsnl.
please contact us as soon as possible on our number - [protected]

Please note that, my landline([protected]) is not working for the past 5
months.I have made several complaints over phone as well as registered in
online. I had subscribed broadband internet pack with my landline, due to
this issue i have been cancelled my internet connection. Even i had been
complainted to JTO and Palakkad BSNL GM also. As per JTO and technician,
they havent enough cable to change. Because of this irresponse sevice
morethan 150 landline connection has been disconnected. If bsnl not ready
to attend our complaint we are also going to disconnect. kindly help me to
solve this issue.

I availed WiFi facility some 8 months ago under combo plan 675 with phone number[protected]. WiFi works on and off so frequently that I don't get uninterrupted signals.
I am in city limits, still this problem.
When I complained to local officers I am advised to switch over to other better service if any.
Such was the callousness of government sector employees.
It is easy to switch over to other service at the cost of money and precious tome.
I insisted the officers to provide me their advice in writing, but invain.
Can this problem be solved?

On 17/01/2016., I recharged my bsnl no. with Rs.110 Full TT two times by using my mobikwik wallet. I received confirmation message from bsnl. But when checked *123#. The amount was not credited in main balance. I called the customer care. They asked me to wait for 7 days citing that their server is down. After 10 days i called their customer care. Now they told me to contact mobikwik as they do not have any information regarding the transactions. So far nothing happened. This clear case of looting the customer.

Sir

I am very sad to complaint you about BSNl landline, The phone[protected] is dead since 18/05/ 2014 . We gave written complaint in BSNL kanhangad, BSNL periya, and informed them as well.
They said us to make some advance payment . We made some payment of RS.2400 in Telecom Exchange Udma (an officer Mrs. Omana said to make payment).
Please look into matter and do necessary help
my contact no.91 [protected]


Thanking You in advance

I own a bsnl mobile no. and i wanna switch it to another company while keeping the number. but bsnl is not processing anything forward on my application. i have applied for portability so many times but it is just a waste of time and money. Now i cant port the number unless bsnl does its job. damn bsnl.

I wanna port my bsnl mobile no. but bsnl is not processing anything forward on my application. i am applied 3 times for portability but it is wasting my money and i am stuck with bsnl. bsnl services are highly careless and hopleless.

As per my plan 999 the speed of broadband is to b 25 mbps but acually it is about 128 to 540 kbps which is very low .
Ankit Verma Phone [protected]

My Broad band as well as Telephone service is not available since last eight days(01.02.2016).Even after my repeated requests and followup no turn up the matter. Sh. Mahto SDO not responding by any way. Even he is not picking the phone/ Cell. No one authority taking any initiative to solve the problem. Matter so critical as all the services are NET BASED.

Mobile No. [protected]
account no.[protected]
Mobile bill not received for nov.2015
kindly arrange to send on my e mail id kailash.kewal.[protected]@sbbj.co.in

New tower requred . in sullia tq devachalla post valthaje village . all people use bsnl mob . but mob signal not cover this area . plz 400 member used bsnl mob, . pls requred the mob tower

Sir,
I have surrendered my BSNL Connection of Land line (No[protected] and Broad band at your office Jalahalli, Bangalore in 10 Nov 15. Still Security deposit for the same is not refunded to me.

You are requested to take needful action to get back my security deposit.

Thank you.

Md Ainuddin Mandal...

I'm a user of BSNL WiMAX service, my WiMAX wasn't working from the last 3 days, for which I've complained to BSNL customer care, and then I call the respective BSNL office Gurgaon and the JTM officer of my area Mr. Manoj (farukhnagar). I even visited this site thrice but he wasn't there. I called him almost 12 -15 times but he gave me lame excuses, like he is going for a meeting, he has stone problem and he is in hospital for his operation, and on the next day he said he was on leave, and instead of talking himself he gave his mobile to some lady. His number is [protected]. From the last 3 days, all the BSNL Gurgaon employees, either they are in hospital or on leave, which I find absurd.
I'm paying for BSNL services, they are not offering me anything for free while in return the officers gives me excuses. The height was, was when some lady from BSNL gurgaon gave me the SDO Mr. Raj Karan's number and I called him, He gave me a very un-digest-able and un-befitting response which I quote in his words "main kya karu?.. mere pass tumhari problem ka solution nahi hai." when I ask him to mail me this particular, he just disconnected my phone and didn't answer after that. I mention his number here which is [protected].They even ask me indirectly for the bribe.
BSNL Gurgaon is harassing me for the last 3 days. You might be wondering why I don't go with another operator, the reason is the geographical location of my village, the other operators either they don't have the required speed or there charges are too high.
I here request you to take action against such officers.

Thank You.

Regards:
Praveen J. Khoradiya