Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Today I got a call and the Pune office forwarded mail with reference to my complaint
email reference BSNL/HQ/2016/EM-3752. in which they mention that the usage of the number cross 1.32GB where as the limit was 500 MB so they charge me @ commercial use.. They question is when there is standing instruction that whenever the usage get ends they send message saying the usage is over how can they have allowed for access usage when there is NO SUCH REQUEST to them.
More importantly they never accept there mistake. nor give any Discount to customer.
when my average billing is not exceed 75/- per month how they can fool in this month.
BSNL's cellone is a typical THUG company that is what I understood from there said mail.
I have asked them to discontinue service with immediate effect.. still I haven't received any acknowledgment on the same. mail sent to them on 15Feb 16
This is one of the best reason why people prefer Private operator than going for mess of BSNL
I am not at all satisfied with the answer by so called authorize person.
I know my limitations and also aware that I am helpless person. See if you can check my previous billing and do something in the said case

My account number is[protected]

Cable fault from 2 -3 months my number [protected]. we have already given complaint & as well as given letter to them no respance still know please repair my number.

Dear sir,

It sis requested to you that phone number: [protected] is giving missed call & when called back talks vulgar. As i am a working women so i can't change or switch my number. So please lodge a complaint against this number and kindly block any phone calls and message from this number to my number.


Regard
Mamta

But.now.we.dont.want.tais, itmay.spoly.education.for.children.byplaying.games.so.please.deactivate.all.the....⇄ mailid:[protected]@gmail.com.please.do.it.immediately.we.cantpal.amount.for.this...⇄ sutur.employees.activate.hungama.forplease.deactivate

I have surrendered my land line connection on 18 th jan and had paid by bills upto date even though the line was dead for almost more than a month... till now i have not received from security deposit and also i have again got a bill for this month.

I have lost my mobile and sim today
i request you to lock the sim immediately

my mobile no is [protected]

my add

k s ganesan
D 36 ARIHANT AMARA
NEAR SAVEETHA DENTAL COLLEGE
P H ROAD
CHENNAI 600077

On friday some random girl call on my landline and told about bsnl hungama and i listen to her and after sometime she want me email and phone no but she can't hear right and put wrong email and phone no after that i said I don't want service from bsnl hungama and she said sir its activated now what's this i don't ay her to activate this but she activate that creepy or useless service in my landline account without my permission.
my phone no is [protected]

I received a call from BSNL Hungamaa on 13.02.2016 that you will get our free services with your running internet plan, if you provide your mobile number and email address to us. then I provided to him the same. then she told me that ...plan is activated on your land line phone and told me charges in very fast speed language. i request him for deactivate the same but she cut the phone.
BSNL never gives any kind of services to its clients without the written consent of the customers. But here is no written consent given by me.
Telling for FREE services and debiting in my bill is bluffing and cheating to the public. in future if any charges for the same will debit in my bill, i shall not pay and do the court case against you.
I request you to deactivate the bsnl hungama plans from my land line phone and credit the charges in my bill, if any, as soon as possible, do it immediately. my land line no is[protected].
ARUN AGRAWAL
C/O RAM SHARAN AGRAWAL ADVOCATE
2209/5 DAMPIER NAGAR, MATHURA
MOB NO [protected]

Please de-activate BSNL HUNGAMA plan from my
land phone[protected] immediately.
Please be informed that Rs:147/- in December/15 bill and
Rs:489/- in January 2016 bsnl Telephone bill for use of BSNLHUNGAMA facility which I have not accepted nor
availed such games/movies/musics at any time.
Therefore please deactivate BSNL HUNGAMA plan from
my land phone

Sir,
i have sent a mail to hungama deactivating the hungama plan.but there is no response for the mail .my amount is crediting every month so deactivate it soon and refund the amount.my landline number is[protected] do it immediately.deactivation of movie, music, games on hungama plan..

Sir
I am trying to deactivate my all Bsnl Hungama plant which are active on my LL[protected] by calling on [protected] but no representatives are attending my call
So my request to please assist to de-activate my all BSNL HUNGAMA plans with immediate effect
Yours Truly
Vishal Kamat

A month ago, I subscribed for bsnl broadband and landline. First one week, neither broadband nor landline worked a single second. I visited bsnl office at least 10-15 times from day 1. Nothing worked out for me. After 1st week, broadband started but speed was 2-4kbps, even worst than a 2G.
And after every 3 hrs, it stops for another 3 hrs. I am totally pissed off. Even during typing this complaint, internet stopped once. My ping is usually in thousands, not even in hundreds. One of the official of bsnl after my continued requests told me that "sarkari or private me fark hota h, sarkari aise hi kaam krta h". I don't understand what to do now. Kindly guide me.
Thanks in advance

This is to complaint about BSNL broadband service in himachal pradesh, they are taking full amount of broadband but giving speed as slow as 2g network, i.e maximum 10-15kb/s download speed, on plan of 512kbps and on even higher plans too. I have complaint to all officials but no one helps, all says " piche se problem hai hum kuch nahi kr sakte " but when it comes to bill payment they take full amount, whats the use of this kind of service, even 2g netwrk works better than it, hope you can help out, will wait for your support.
Thanks in advance

Sim not activated after 24 hours and the customer care number just keeps repeating the same menu. Even when the customer care executives answered hours ago they just gave some stupid excuse and hung up.

Dear sir
Today morning i payed my landline bill of 773 using billdesk gateway but bill payment was unsuccesful eventhough Rs 773 has been debited from my account. Now what to do..??
Please Help me
Dhruv Shah
[protected] my contact number
[protected]@gmail.com

Dear sir,

My name is Kedar prasad. My Land Line no:[protected]. One day an executive from BSNL hangama called me and explained about BSNL Hangama valued added services and said to dail #1 if I want to know the details. Before pressing I asked them that is my account will be activated if I press. they said me that nothing will activated unless I personally activate it by logging in Hangama website. But strangely they were added one time charges around Rs.600/- on my Monthly broadband bill.

Please deactivate me from that VAS and please refund my amount.

Thank you,
Kedar prasad,
[protected]

Hello sir this is Richa and my phone number is[protected]. Hungama plan has been activated on my bsnl broadband services without my consent. And since 3 months I am recieving unnecessary bill. Plzzzz deactivate it immediately I'll b highly bliged to you for this.

I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]

I am using BSNL broadband connection for last 2 years but recently i found heavy bill amount charge by bsnl company for unwanted services like hungama services. for the purpose of deactivate the service i consult customer care. they told me they are not able to deactivate the services i consult PRO also for resolution but till date service is continue. my land line number is[protected]. kindly suggest me what sould i do.

Thanks
Shailesh kumar

Amount has been deduced form my account but not recharge in Bsnl number. Now I want to back money in my sbin account

From Dhananjoy Goswami