Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir,
I am V.D GEORGE, (Bsnl land number:91-[protected]) from kerala. Since last three months my BSNL Broadband was not working, I was registered complain many times within this period. Lineman and officials came and repair the line again after some time same situation. I was complain to higher authorities but they are not able to resolve my problem. I am totally frustrated with the service of BSNL, but I can't disconnect the line because I am using bsnl for more than 10 years, and i have mobile number with my land phone number. Since I was paid last bill aslo without using internet.
Presently I don't have any solution for above problem please help me if anybody have solutiy of this problem.


V.D GEORGE
Kerala: Land:91-[protected]
mobile:91-[protected]

I am Ajai kumar from Kerala. I am called BSNL customer care on 1503 with a complaint of Data service. The data is not available sometime. I said this complaint. He was speaking to me and not clearly says what I do. This types of executives are not in to other network's customer service center. This is a bad habit and i am not satisfy this. Shame on u BSNL...
IRRESPONSIBLE BEHAVIOR...

I lost my Mobile along with BSNL Post Paid SIM.
Kindly organize to block the SIM
My no is [protected]

Thanks & Regards,

Pranoti Bhattacharya
Surat

Dear Sir,

On 13 Feb 2016 at 13:45, I have paid the BSNL Landline Phone Bill for the period of 01/01/16 to 31/01/16 amount Rs. 2079/ through bill desk . Before receipt generation, a message shown with error " Your Payment of Rs. 2079.00 is failed on BSNL Portal. Ref ID:FCDR[protected]" and the amount was debited from my SBI account vide Transaction Ref No. FSB[protected]G0BMFUDA6 so, plz kindly do the needful.

Date of Transaction:[protected]
BSNL Landline Ph No.[protected]
Amount:2079.00/-
BANK: STATE BANK OF INDIA, A/C NO: [protected]

Thanks & Regards,
Dalbir Singh Balyan
[protected]

Plz cancel the games on demand immediately.my no is 25992934.plz help me as soon as possible.unknown cal has got all my information and he created an account of me on games on demand .plz deactivate the games on demand as soon as possible.

Requested SIR/MADAM,

I have been charged a sum of Rs.1, 418/ & Rs.1385/ in the bill no.[protected] dt.06/01/2016 & 6/2/2016. these 2 months bill was extra for my budget which i didn't utilised Rs.489/+ 489/- in the bills towards one time charge against bsnl hungama movies/music/games on demand.
I would like to bring to kind notice that I have not either subscribed to or utilised this service so far.
There fore I request you leave necessary steps to refund the amount from my bill and UNSUBSCRIBE this service with immediate effect..
MY LAND LINE PHONE NO.[protected] .
MY ACCOUNT NO. [protected] .
MY ADDRESS : Rizwana Sultana Mohammed, 30-19-32, CHAPARALA VARI STREET, SEETARAMPURAM, VIJAYAWADA, KRISHNA AP, 520002.
Name :RIZWANA SULTANA MOHAMMED
MOBILE NO:- [protected]
Email address:- [protected]@gmail.com.

I am getting calls from a number-[protected]. I am actually all irritated from the person calling from this number. I am requesting you to take proper action against this number.

This is regarding a complaint which was registered in the online portal regarding the BSNL Broadband Data Speed issue. The details are given below:- SR : [protected] First Name: A.SHAJI Customer Id: [protected] Billing Account: A.SHAJI SSA: KOTTAYAM Circle: KL
I have already raised this complaint several times, but without my intimation, the complaint is closed without fixing the problem. I inquired about this in the local telephone exchange, they are saying that because of the cable fault, the line is not clear and full of disturbances. The telephone line for our connection is through post, the technician told that making the cable through underground will solve the problem. Also they told that they can't take any action without getting order from higher authorities.The broadband is not stady and too low in speed. As I am paying for unlimited Broadband plan (which offers 2mbps speed), it is a serious issue for me. Please take necessary action to solve my issue as soon as possible.

In spite of several complaints on line disturbances, I was not able to use the landline coneection number 27171067.
So I stopped using the facility with pending payments.
So I hereby request you to restart my number and resolve the line disturbance issues.

Today I got a call and the Pune office forwarded mail with reference to my complaint
email reference BSNL/HQ/2016/EM-3752. in which they mention that the usage of the number cross 1.32GB where as the limit was 500 MB so they charge me @ commercial use.. They question is when there is standing instruction that whenever the usage get ends they send message saying the usage is over how can they have allowed for access usage when there is NO SUCH REQUEST to them.
More importantly they never accept there mistake. nor give any Discount to customer.
when my average billing is not exceed 75/- per month how they can fool in this month.
BSNL's cellone is a typical THUG company that is what I understood from there said mail.
I have asked them to discontinue service with immediate effect.. still I haven't received any acknowledgment on the same. mail sent to them on 15Feb 16
This is one of the best reason why people prefer Private operator than going for mess of BSNL
I am not at all satisfied with the answer by so called authorize person.
I know my limitations and also aware that I am helpless person. See if you can check my previous billing and do something in the said case

My account number is[protected]

Cable fault from 2 -3 months my number [protected]. we have already given complaint & as well as given letter to them no respance still know please repair my number.

Dear sir,

It sis requested to you that phone number: [protected] is giving missed call & when called back talks vulgar. As i am a working women so i can't change or switch my number. So please lodge a complaint against this number and kindly block any phone calls and message from this number to my number.


Regard
Mamta

But.now.we.dont.want.tais, itmay.spoly.education.for.children.byplaying.games.so.please.deactivate.all.the....⇄ mailid:[protected]@gmail.com.please.do.it.immediately.we.cantpal.amount.for.this...⇄ sutur.employees.activate.hungama.forplease.deactivate

I have surrendered my land line connection on 18 th jan and had paid by bills upto date even though the line was dead for almost more than a month... till now i have not received from security deposit and also i have again got a bill for this month.

I have lost my mobile and sim today
i request you to lock the sim immediately

my mobile no is [protected]

my add

k s ganesan
D 36 ARIHANT AMARA
NEAR SAVEETHA DENTAL COLLEGE
P H ROAD
CHENNAI 600077

On friday some random girl call on my landline and told about bsnl hungama and i listen to her and after sometime she want me email and phone no but she can't hear right and put wrong email and phone no after that i said I don't want service from bsnl hungama and she said sir its activated now what's this i don't ay her to activate this but she activate that creepy or useless service in my landline account without my permission.
my phone no is [protected]

I received a call from BSNL Hungamaa on 13.02.2016 that you will get our free services with your running internet plan, if you provide your mobile number and email address to us. then I provided to him the same. then she told me that ...plan is activated on your land line phone and told me charges in very fast speed language. i request him for deactivate the same but she cut the phone.
BSNL never gives any kind of services to its clients without the written consent of the customers. But here is no written consent given by me.
Telling for FREE services and debiting in my bill is bluffing and cheating to the public. in future if any charges for the same will debit in my bill, i shall not pay and do the court case against you.
I request you to deactivate the bsnl hungama plans from my land line phone and credit the charges in my bill, if any, as soon as possible, do it immediately. my land line no is[protected].
ARUN AGRAWAL
C/O RAM SHARAN AGRAWAL ADVOCATE
2209/5 DAMPIER NAGAR, MATHURA
MOB NO [protected]

Please de-activate BSNL HUNGAMA plan from my
land phone[protected] immediately.
Please be informed that Rs:147/- in December/15 bill and
Rs:489/- in January 2016 bsnl Telephone bill for use of BSNLHUNGAMA facility which I have not accepted nor
availed such games/movies/musics at any time.
Therefore please deactivate BSNL HUNGAMA plan from
my land phone

Sir,
i have sent a mail to hungama deactivating the hungama plan.but there is no response for the mail .my amount is crediting every month so deactivate it soon and refund the amount.my landline number is[protected] do it immediately.deactivation of movie, music, games on hungama plan..

Sir
I am trying to deactivate my all Bsnl Hungama plant which are active on my LL[protected] by calling on [protected] but no representatives are attending my call
So my request to please assist to de-activate my all BSNL HUNGAMA plans with immediate effect
Yours Truly
Vishal Kamat