Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I had raised request for changing the broadband plan from rural 99 plan to BBG RURAL COMBO ULD 650 on october 29. But it was not yet changed till November last week.Finally it came to a huge bill of 1247(Even if they changed the plan eventually). This was an issue in completing my request in bsnl portal. So kindly reduce my bill to Rs 650.

Already registered a complaint in bsnl portal. It is not yet addressed.
SR #: [protected]

Please refer BSNL Land Line Bill No.[protected] dated 09.01.16 where in it is seen that a sum of Rs.489 has been claimed towards BSNL HUNGAMA Package for which I have not given my consent for providing the same. Even after my utmost try for several days, I could not contact BSNL HUNGAMA person over phone and subsequently I made a complain on net vide Docket No.1A16328990 on 16.01.2016. ON 23.01.2016 it was intimated by BSNL that “ You please contact Local BSNL office.”
I hereby state that I want to unsubscribe/Deactivate all the BSNL Hungamapackagewith immediate effect
Please do the needful immediately.
In the mean time I have paid the bill on line on 19.01.2016. It is requested that the extra amount which I have paid may please be adjusted in my future bill, since I have not used any BSNL HUNGAMA Package during the billed period.
It is regretted that a Government Organisation like BSNL can make such spurious claim without any consent from their customer. Please look in to the matter and ensure to stop such unauthorized claim in future. Your most immediate action is requested please.
Thanking you in anticipation.

Hi,
I am staying in KR Puram, Bangalore.
Even though my land line and broadband connection has been approved, I am yet to get the connection. I have called BSNL office million time, no one is willing to help.

The number allocated to me is[protected].

Regards,
Shankar

BSNL hungama executive Mr. Ashraf called on my landline number[protected] and talked about its offers. When I refused, he asked for my email address saying that he would message me the details. I not knowing the trap, gave him my email address. The very same day I got an email mentioning ID and password. Next day I called the helpline and told them straight to deactivate the account. the executive said that it has not been registered. So I remained calm until I got my bill. the bill read charges for games on demand, music on demand and movies on demand amounting a total of additional Rs. 445/- (for a service which I never activated).

Internet is too slow to b called as broadband. Too much pricy for its services. Worst experience using bsnl broadband. Pathetic speed

Sir,
kindly send the details of call history list of all incoming & outgoing calls including sms of my bsnl prepaid sim no.[protected] from 01.12, 15to till date, where as iam working in malaysia i want to know secretly about the call details without informing any of them because this sim card belongs to me just i want to check, kindly help me to guide my relatives in better way status.
thanks
ahmed
my email id: [protected]@gmail.com

I have availed broadband HUNGAMA PACK connection in bsnl. my landline number is [protected]. I have NOT subscribed for the games on download but a sum of Rs.400 has been unnecessarily included in my bills. I never expected this from an government organization. Without my consent through phone the subsciption has been done. Your people simply spoke to us about the kindly decativate the plan immediately. i expect that the next month bill should not include the amount for HUNGAMA MUSIC ON DEMAND, HUNGAMA MOVIES-HUMOV, HUNGAMA GAMES ON DEMAND.from

Ref to Automotic Complaint Booking servicies Reg.ID [protected] in month of December, 2015 and again Reg ID. [protected] dated 20.1.2016. Landline not working

Respected Officials,

This is to bring to your notice.

I have registered and completed order for my BSNL broadband service on 8th Jan 2016, but yet the service is not provided.

When i enquired the BSNL office, they replied in a lethargic manner that all line-men working in Ennore/Thiruvottiyur area left for the vacation leave and still it would require another 2 weeks of time.

A big disappointment is a reply from the AE working there - " It is a government organisation and how can you expect such a soon action from us"

I have completed all the process and have attached my order copy.

Area- Thiruvottiyur market, Chennai.
Pincode: 600019

Office: Ennore & Manali exchange

I ported my number to Uttarakhand BSNL last week.Now when my friends call, it says THE NUMBER DOES NOT EXIST and i am unable to do FRC. when i check my balance it says contact customer care.So i did contact them.They are saying everything is fine and working.But still i am not getting any calls

सर मेरा नाम वाशिद खान है। सिवनी म० प्र० मै रहता हूँ ।सर मेरे लेन्ड लाइन नम्बर पर BSNL.HUNGAMA.COM SERVICE बिना मेरी सूचना के a ACTIVATE कर दी गई है।और कंपनी वाले इस service को बंद नही कर रहे है। मेरे कई बार फोन करने के बाद भी बंद नही किया गया है। बिना use करे भी बिल में इस service का पैसा add हो कर आ रहा है। सर आप BSNL.HUNGAMA.COM की service बंद करा दीजिये। मेरा NUMBER [protected] है।

In my January 2015 bill of[protected], BSNL has charged me for BSNL-Hungama subscription which I have never subscribed for. I have never done any kind of registration in Hungama. It is fraud they are doing with me and many other customers like me. Kindly look into the matter and refund my hard earned money.

We are an Institute under parliament act., been using BSNL Broard Band and Land Line services, last week our land line is stoped working and due to which even Internet also stopped working for which I gave a complaint on BSNL Customer care IVR and got complaint no.[protected] on 14th Jan, 2016 when i called on 20th to know the status. customer care officer said it is closed with out proper reason. the officer on call very rude and did not give any proper response when i have asked to transfer the call to his manager he disconnected the call, when I called again some other officer picked the call and said she will transfer the call and kept on hold for 10 minutes then she said we don't have any mangers and disconnected the call.

My WLL Instrument no.[protected] is not working since last one year. I am your customer since last 2004. I complaint this many a times in your office. Office informed me that we have no instrument hence you take pre-paid WLL phone.

Kindly change my postpaid instrument at the earliest.

Yours
(Mahipal Bishnoi)
Mobile No.[protected]

I want to deactivate hungama plan as soon as possible.my land line no. Is [protected] and my name is abdul Vashid khan.

Dear Sir/Madam,
I, Kolagunta Vaidyanathan Ramamurthi, had two connections as per details below;
1) Tel No.[protected] Tel No.[protected] with Broad Band at the following address;
TB36, Dish Sanskruti, Gut 64/1, Itkheda, Paithan Road, Aurangabad- 431010, Maharashtra.
(Apart from the above I had a BB connection on 2376633, which I surrendered long back.)

I surrendered all the above between[protected] and[protected]. Thereafter I shifted to Bangalore at;
B4-1111, Gokulam Apartments, Vasantapura Village, Doddakalasandra, Kanakapura Main Rd, Bangalore-560062.

I have paid the Sep bills through the net.
But I find to my surprise I am being sent messages to my Mob. [protected] claiming bills from Oct onward. I talked to the Exchange at Beed By-Pass Rd and they said the demand is wrong and in fact I have to get back the deposits for the 2 BB connections.

I am at a loss as to how to get this sorted out. Hence I am writing to you.

Kindly clear the matter and ensure my deposits are returned after any minor deductions.

Thanking You,

Yours truly,

K V Ramamurthi.

My cellphone was stolen while travelling and it had bsnl prepaid connection in it.I request BSNL to block the sim to avoid its misuse.My mobile number is [protected].

Dear team
I would like to bring your attention towards the disconnection delay of the landline no:[protected] .under Qadian exchange.we are the residents of Kahnuwan ...has shifted from this place to Ludhiana .. for the same application regarding the same has been submitted to the respective exchange after getting approval from the authority and their countersignatures on last Friday..we do visit our hometown but on weekends only on that day exchange is off...still my account is in active status..so I would request you to kindly do the need full on urgent basis

Ram Singh
[protected]
Landline no:[protected]

I have recharged for my bsnl number.Amount was debited from my account .But no confirmation was send to my mobile stating that transaction is completed.

I have surrendered my landline no[protected], about eighteen months back, but the deposit is not refunded.Please take necessary action to get my refund back at the earliest.