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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Mar 29, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 306

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V
Vikash8084
Jan 12, 2016
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Address: Jhunjhunu, Rajasthan, 333031
Website: www.bsnl.co.in/opencms/bsnl/BSNL/circleweb/RATC/index.html

I am Vikash, Working in CSIR CEERI Pilani as A Contact Worker Last one year. My Complain is regarding BSNL. My landline connection is working since 1998. We tried a lot to get Broad Band connection on Landline [protected] since last 6 months. But they are not giving a satisfactory answer. I went to their office regarding this. Mr Rajkumar( SDOT) Mr Karmveer Saini(JTO), Mr Himanshu Saini(TTA) said that we can provide this connection only in distance of 5km. My home's distance is near about 4km. Although they are not taking it seriously.Every time i went to office they gives lots of Ifs and Buts. Sometimes they refuse to meet and sometimes they are not in office in working hours.Its really makes me disapointed. I m really fed up of this. I only want to take Broad Band Connection (BSNL) On landline [protected]. please take some positive step towards this problem. you are the ONLY HOPE for me.
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    Liladhar Makwana
    Jan 12, 2016
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    Address: 396220

    It is to inform you that i have broadband in my landline telephone number[protected], the broadband service is nnot working since a week. I have registered complaint also but no any action has been taken. Also, the bsnl service is very very poor in daman about 15 days shutdown broadband service n the bill has provided whole month. Please do the urgent
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      R
      rvkaradi
      from Pune, Maharashtra
      Jan 12, 2016
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      Address: Dharwad, Karnataka, 580031

      My LL No. is[protected] BSNL ACCOUNT NO. [protected] The LL is utilized in a proper way and we are calling after 9.0 PM thinking that it is not charged, I am getting a higher bill kindly give me the details of the December 2015 bill so that I can cross verify. Hope you will do the needful. Thanking you, Yours faithfully RAVINDRA KARADI
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        prysel
        from Krishnagiri, Tamil Nadu
        Jan 12, 2016
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        Address: 635109
        Website: bsnl

        I got connection august 15 for the purpose of my daughters educational ( bds) we are staying in kanddappa chetty street there was very very crowed area, after conected the linewas every 6 days once disconnected so i am not able use brad band continuously i inform line man or book complained it will take more than 8 to 10 days for re connection and after one week same thing happens but i was pay as bill amount in full but as usual dis connect as several times i given oral and written complained to d.G.M, he refer to in chargers to reduce the bill amount but your people approved only rs 600/- some thing but past 6 months i am not used in full one month continuously, so my request is please if possible give two month s rental discount other wise not possible please cancel my connection[protected] this my final compliant, in our area wiring system not worth you find permanent fixing .Already i was given one compliant to dgm please do need full, you adjust my deposit to my bill amount
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          Kuldeep Jain Hyderabad
          from Hyderabad, Telangana
          Jan 12, 2016
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          Address: 500012

          We have a landline connection [protected]. We hardly use this number but still every month the bills comes for 1200+. Our account number is [protected].
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            I
            iasaurabh
            from Hisar, Haryana
            Jan 12, 2016
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            Address: 271001

            Sir without my premission mobile nu [protected] pe 37stv pack susbcribed and deduct my blanece 37 in number and when i call with customar care then not attend the call . i requested to salve my case
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              A
              Aj77
              from Thiruvananthapuram, Kerala
              Jan 12, 2016
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              Address: Thiruvananthapuram, Kerala, 695101

              When i activated the bsnl caller tune, they told me there is a song selecting charge 12 rs and monthly charge 30 rs. I paid 42 rs and got the tune and the next month it is automatically renewed and when i checked my balance 42 rs is cut again, when i inquired about this to the customer care, they are saying that every month there is a monthly charge of 30 rs and a song selecting charge of 12 rs. Is there any justice in this. what is the meaning of monthly charge. i asked them to deactivate this and refund the amount, they say no refund. i am fed up of BSNL who keep cheating people to make money. Please do something to cut these hidden charges from all the networks.
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                R
                Reghuram R
                from Angamali, Kerala
                Jan 11, 2016
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                Address: Ernakulam, Kerala, 683562
                Website: UN AUTHORISED PACKAGE INSTALLATION

                I was charged Rs 211.61 in my Decemberbill. I didn't activate the BSNL Hungama as discribed in the attached mail image. please do the needful for unsubscribe the all BSNL Hungama packages and do the needful for reverse my cash in next bill. MY LAND LINE NO:[protected]
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                  vipul1goel
                  from Muzaffarnagar, Uttar Pradesh
                  Jan 11, 2016
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                  Address: Meerut, Uttar Pradesh, 250001
                  Website: www.bsnl.co.in

                  I have complained number of times for my internet speed related issue. The person from the department comes and check the speed online and says its working correct. But the speed is never correct as shown by the result . I am fed up from their service and except Bsnl no other line is there. no. of exchange office-[protected] and my landline no. is -[protected] as my landline is also not working. They say use one thing at a time broadband or landline. My no. is [protected]. Please make them solve my problem as i am complaining them since 6 months and they are not resolving at all.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    A
                    Akanksha Sethi
                    from Delhi, Delhi
                    Jan 11, 2016
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                    Address: Gurgaon, Haryana
                    Website: www.justrechargeit.com

                    Unfortunately, I tried Just Recharge It for recharging my tata photon number [protected] on 9 Jan 2016. Within few minutes, i got a mail that transaction is unsuccessful however i got no intimation as what needs to be done next. There is no contact number in the site for resolving the customer grievances. The procedure of getting back money is too confusing and there is no one to answer. The Transaction details: Data Card Number [protected] Service Provider Name Tata Photon Plus Location Name Delhi Order Number RP[protected] Customer Name Akanksha Sethi Date 09/01/2016 Amount Rs. 255
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                      S
                      spy@2016
                      from Delhi, Delhi
                      Jan 13, 2016
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                      Address: Jhansi, Uttar Pradesh, 284128

                      I recharged with 98 Rs of the BSNL data pack. speed is so bad, when I change the network setting of 2G or 3G network, but not given speed by the BSNL provider. when I open page of the web, not open in one to two min. it takes like hang the page. No youtube video run in one minute.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        M
                        M A Zahidi Zahidi
                        from Patna, Bihar
                        Jan 11, 2016
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                        Address: Patna, Bihar, 800014
                        Website: www.bsnl.hungama.com

                        Though I didn't subscribe to hungama pack yet bsnl has charged a hefty amount in the present bill..I want this pack to be deactivated forthwith and the amount charged for it to be condoned or be adjusted in the next bill. Sorry to state that the customer care services are defunct and hence not responding to calls.. My landline no.is [protected] in the name of MD ABUMONAWWAR ZAHIDI.
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                          prysel
                          from Krishnagiri, Tamil Nadu
                          Jan 11, 2016
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                          Address: 600001
                          Website: BSNL

                          i got connection august 15 for the purpose of my daughters educational ( bds) we are staying in kanddappa chetty street there was very very crowed area the line every 6 days once disconnected so i am not able use brad band continuously i inform line man or book complained it will take more than 8 to 10 days for re connection and after one week same thing happens but i was pay as bill amount but dis connect as several times i given oral and written complained to d.G.M, he refer to in chargers to reduce the bill amount but your people approved only rs 600/- some thing but past 6 months i am not used fully one month continuously so my request is please if possible give two month s rental discount other wise not possible please cancel my connection[protected]
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Jan 20, 2016
                          Updated by prysel
                          still not yet cancel my service
                          i got connection august 15 for the purpose of my daughters educational ( BDS) we are staying in kanddappa chetty street there was very very crowed area, AFTER CONECTED the linewas every 6 days once disconnected so i am not able use brad band continuously i inform line man or book complained it will take more than 8 to 10 days for re connection and after one week same thing happens but i was pay as bill amount in full but as usual dis connect as several times i given oral and written complained to D.G.M, he refer to in chargers to reduce the bill amount but your people approved only rs 600/- some thing but past 6 months i am not used in full one month continuously, so my request is please if possible give two month s rental discount other wise not possible please cancel my connection[protected] this my final compliant, in our area wiring system not worth you find permanent fixing .already i was given one compliant to DGM PLEASE DO NEED FULL, YOU ADJUST MY DEPOSIT TO MY BILL AMOUNT
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                            neelam26
                            from Ahmedabad, Gujarat
                            Jan 11, 2016
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                            Address: Vadodara, Gujarat, 390007
                            Website: bsnl

                            We cant hear the ring nor can see the phone display. It has just gone off. It is off since 4days. No incoming. No outgoing. Its just not working.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              A
                              Anoop Pandey
                              from Jamshedpur, Jharkhand
                              Jan 10, 2016
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                              Address: 831005
                              Website: www.bsnl.in

                              To, The SDO/JTO BSNL Kadma Area, Jamshedpur My broadband ([protected]) connection is not working for last 1 months. I Anoop R Pandey Telephone no: [protected], Problem is Link(DSL) LED of my modem is not stable that means blinking. Every time I did docket & bsnl representative give reset from exchange end & modem become stable for that time . Again the problem starts within next day or few hours of rectification. I personally talk about this problem to Mr.Ghosh sir kadma Exchange. They told that problem in cable. After two day back my complain was closed .but problem not resolved. I initially suspected Modem fault & hence replaced but problem not solved. From BSNL end I am receiving very very poor support to solve the problem & due to their casual attitude I am paying money every month without getting any service. Please see my complain detail which was logged by me. Please resolve this issue and take action. Also I complain book at grievance Grievance Registered; Docket Number Is : JKH/CO/2016/74 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Open 09/01/2016 10:03:01 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 23/12/2015 12:46:43 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 28/12/2015 08:59:41 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 07/12/2015 08:32:57 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 18/12/2015 11:37:07 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 02/01/2016 03:13:45 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 02/01/2016 03:13:45 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 28/12/2015 08:59:41 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 18/01/2015 17:41:07 Thanks and Regards Anoop Pandey Faulty Telephone number :[protected] Contact number: [protected]
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                                S
                                Sarveshwar jat
                                from Nanpara, Uttar Pradesh
                                Jan 10, 2016
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                                I'm sarveshwar posted 217 bn crpf at p.s marigoda konta sukma 36garh my camp in bsnl towar but is not working last 6 month 200 jawan not connect to your faimaly and relative sar I request you solve problems i complen bsnl officer but not respons
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                                  J
                                  Jonty Solo
                                  Jan 10, 2016
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                                  Address: 0712

                                  My number [protected] that I am using on micromax elanza w121 ( windows phone ) looses its data connectivity every now and then, dose not even go on 3G connectivity and always shows E symbol. I have a working 3G data plan. which intern dose not work. if problem continues I will be forced to change service provider.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  My number [protected] that I am using on micromax elanza w121 ( windows phone ) looses its data connectivity every now and then, dose not even go on 3G connectivity and always shows E symbol. I have a working 3G data plan. which intern dose not work. if problem continues I will be forced to change service provider.
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                                    vinay9998
                                    from Bengaluru, Karnataka
                                    Jan 10, 2016
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                                    Address: Bhiwani, Haryana, 127021

                                    Sir, i register to http://selfcare.ndc.bsnl.co.in/irj/portal on 5 /01/2016 with my CUSTOMER ACTIVATION :[protected] and still does't receiver username and password.So i can't check my broadband usage without this account .send me quickly send usrname and password. for this customer id. at the e-mail address specify in the form.
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                                      Pammoo
                                      from Netarhat, Jharkhand
                                      Jan 9, 2016
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                                      Address: 497001
                                      Website: bsnl hungama

                                      I Have Deactivated my BSNL Hungama Subscription in June-2015;But the charges for this services are still coming in my telephone bills.Land Line No.[protected] Pramode Kumar Tripathi S/O Shri R.P.Tripathi Land Line No.[protected] Ambikpur;Surguja Chhatisgarh.
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                                        tanajinaik
                                        from Anjangaon, Maharashtra
                                        Jan 9, 2016
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                                        Resolved

                                        Address: Uttara Kannada, Karnataka, 581345
                                        Website: karnataka.bsnl.co.in/uk_csc.htm

                                        From : NAIK TANAJI RAMADAS 1345 MEDISHITTA PO: MAJALI MAJALI KARWAR UTTAR KANNADA 581345 To Bharat Sanchar Nigam Ltd., KARWAR-581301 KARNATAKA Dear Sir, Sub: Disconnection of my Telephone Line.No : [protected] We do not want to continue the land line facility, so we would request you to arrange for disconnection of above mentioned Telephone line and oblige, You are requested to refund my deposit amount. Thanking You, Yours Faithfully, S I G N A T U R E Tanaji r naik
                                        Jan 25, 2016
                                        Complaint marked as Resolved 
                                        BSNL - Disconnection of my Telephone Line.No : 08382286014, when nobody using this, why i should pay the bill.my last time bill is 902/- per moth, where i am using mobile i paying just 200/- per month.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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