Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Though I didn't subscribe to hungama pack yet bsnl has charged a hefty amount in the present bill..I want this pack to be deactivated forthwith and the amount charged for it to be condoned or be adjusted in the next bill. Sorry to state that the customer care services are defunct and hence not responding to calls.. My landline no.is [protected] in the name of MD ABUMONAWWAR ZAHIDI.

i got connection august 15 for the purpose of my daughters educational ( bds) we are staying in kanddappa chetty street there was very very crowed area the line every 6 days once disconnected so i am not able use brad band continuously i inform line man or book complained it will take more than 8 to 10 days for re connection and after one week same thing happens but i was pay as bill amount but dis connect as several times i given oral and written complained to d.G.M, he refer to in chargers to reduce the bill amount but your people approved only rs 600/- some thing but past 6 months i am not used fully one month continuously so my request is please if possible give two month s rental discount other wise not possible please cancel my connection[protected]

We cant hear the ring nor can see the phone display. It has just gone off. It is off since 4days. No incoming. No outgoing. Its just not working.

To, The SDO/JTO BSNL Kadma Area, Jamshedpur My broadband ([protected]) connection is not working for last 1 months. I Anoop R Pandey Telephone no: [protected], Problem is Link(DSL) LED of my modem is not stable that means blinking. Every time I did docket & bsnl representative give reset from exchange end & modem become stable for that time . Again the problem starts within next day or few hours of rectification. I personally talk about this problem to Mr.Ghosh sir kadma Exchange. They told that problem in cable. After two day back my complain was closed .but problem not resolved. I initially suspected Modem fault & hence replaced but problem not solved. From BSNL end I am receiving very very poor support to solve the problem & due to their casual attitude I am paying money every month without getting any service. Please see my complain detail which was logged by me. Please resolve this issue and take action. Also I complain book at grievance Grievance Registered; Docket Number Is : JKH/CO/2016/74 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Open 09/01/2016 10:03:01 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 23/12/2015 12:46:43 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 28/12/2015 08:59:41 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 07/12/2015 08:32:57 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 18/12/2015 11:37:07 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 02/01/2016 03:13:45 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 02/01/2016 03:13:45 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 28/12/2015 08:59:41 [protected] [protected] Landline PANDEY ANOOP RADHESHYAM Technical BB Completely out of order Closed 18/01/2015 17:41:07 Thanks and Regards Anoop Pandey Faulty Telephone number :[protected] Contact number: [protected]

I'm sarveshwar posted 217 bn crpf at p.s marigoda konta sukma 36garh my camp in bsnl towar but is not working last 6 month 200 jawan not connect to your faimaly and relative sar I request you solve problems i complen bsnl officer but not respons

My number [protected] that I am using on micromax elanza w121 ( windows phone ) looses its data connectivity every now and then, dose not even go on 3G connectivity and always shows E symbol. I have a working 3G data plan. which intern dose not work. if problem continues I will be forced to change service provider.

Sir, i register to http://selfcare.ndc.bsnl.co.in/irj/portal on 5 /01/2016 with my CUSTOMER ACTIVATION :[protected] and still does't receiver username and password.So i can't check my broadband usage without this account .send me quickly send usrname and password. for this customer id. at the e-mail address specify in the form.

I Have Deactivated my BSNL Hungama Subscription in June-2015;But the charges for this services are still coming in my telephone bills.Land Line No.[protected] Pramode Kumar Tripathi S/O Shri R.P.Tripathi Land Line No.[protected] Ambikpur;Surguja Chhatisgarh.

From : NAIK TANAJI RAMADAS 1345 MEDISHITTA PO: MAJALI MAJALI KARWAR UTTAR KANNADA 581345 To Bharat Sanchar Nigam Ltd., KARWAR-581301 KARNATAKA Dear Sir, Sub: Disconnection of my Telephone Line.No : [protected] We do not want to continue the land line facility, so we would request you to arrange for disconnection of above mentioned Telephone line and oblige, You are requested to refund my deposit amount. Thanking You, Yours Faithfully, S I G N A T U R E Tanaji r naik

My BSNL no. for complaint is [protected] and my contact no. is [protected].
I had registered a complaint around more than a year back, and i even posted it on a consumer complaint site, but nobody from the customer care team, even took notice of that. The link of that complaint is as follows-:

http://www.consumercomplaints.in/bsnl-unnecessary-recharge-done-by-the-company-c...⇄

Its a new complaint this time, and it will need urgent resolution, so i have to conversate with the authority, who can take the responsibility, unlike the previous experience.
The case is that I am using this bsnl no. for around 10 years, and it deducts 40 Rs./ 6 months to extend the validity of outgoing. I have to cope-up with this, because many of my contacts have this no. saved, as my contact. Today, i recharged the no. With Rs. 198 for netpack of around 1GB data for a validity of 1 month, but its showing validity for only 1 week. I later was able to notice it, and concluded that this might be done because the no. is showing outgoing validity till 14th Jan, although the sim validity is still to be 29th Jan.
But 1stly any tarriff, and specially data tarriff should not be linked to outgoing validity. And suppose, even if it is linked, than why the recharge is allowed to happen at the 1st place, with amount being deducted.!! Rs. 68 and Rs. 198 recharge give the same amount of data, the difference is that the former is valid for one week and the latter for four weeks. If I wanted a tarriff for one week, then why would i have not used the Rs. 68 tarriff instead!!... The thing that needs focus here is that, had i made a recharge of even around 2000 Rs. for validity of about 90 days, then also the recharge would have been successful, showing that it would be valid for 90 days, but given a validity of 1 day instead, once the payment was made.
I have not started using the netpack, because I want to consult with you, what needs to be done in this situation. Also I want to draw your attention that service is so bad that it is not even showing the data balance given to me!!
The complaint which i made an year back was this, if it cant be read in the link above-: “on 19th july 2014, the validity of my no. [protected] expired...i went to the retailer for recharge...Rs. 37 recharge was done successfully, which gave 6 months extension of validity...but the company also did the same recharge itself, and deducted the amount from my main balance also, and it was just waste, bcz not even 6 more months validity for that was given, it just lapsed...i had taken no step for an automatic recharge from my mobile...and also how can two recharges, which are same, made possible by the company on the same day...”.
No attention from any official was made to this complaint also,

Hello, on 31 October i have given my BSNL number [protected] for MNP in other network. I already did the MNP process 3 times and submitted the required documents but the number is still not converted into other network i.e Vodafone. Actually My BSNL number is of Chennai and right now i am staying in Pune. So when i call BSNL customer care they are saying like you have to call chennai customer care and when i call chennai customer care the call didn't get connected. Please take some serious action i want to switch to vodafone now, its a long period of almost 3 month and the BSNL is not allowing me to switch to other network. Contact no. [protected] / [protected].

Sir, We are using BSNL Land Connection[protected] First customer Under Moothakunam Exchange area, North Paravur, Ernakulam Dist.We are registered so many times complaint at Moothakunam Exchange & Paravur Exchange via phone 2482483, [protected], [protected] please your complaint register log on this Number after 6 months ago but your response is very bad & I go to direct BSNL Exchange North Paravoor & Moothakunnam So many times .BSNL...

My bsnl landline account number is [protected]. Phone number is[protected]. For the last five months, I have been receiving bsnl bill amount with an excess amount of Rs.800/- due to the activation of hungama music, hungama movies and hungama games. I have not utilized those services and I have been shocked and annoyed to see the difference of amount which makes me financially disturbed. I am surprised without utilizing those services, how an additional charge amount has been levied by the BSNL authorities. If we have been utilized the services, then it is reasonable to charge for those services. Last month itself, I have lodged a complaint to www.bsnlsupport.com. But my complaint has not been attended with. So, please be kind enough to deactivate the services and also to make necessary arrangements to reimburse the amount collected by the bsnl authorities for the last five months. A.Kala Samuel, 10, Ayya Street, School Road, Chetpet, Chennai 600 031.

I Preet Kamal a user of BSNL connection with landline no - [protected] WANT TO DEACTIVATE ONLINE HUNGAMA MUSIC PROGRAMME. REQUESTED TO DO IT WITH IMMEDIATE EFFECT.

Shamad mirkha mahajan
Bsnl telephone staff quarter type-4 no.1
Microwave compound,
Near joggers park,
Altinho, panaji, goa-403001
Mobile--[protected].

Requited telephone nos. Of bima lokpal for persuing my case.
I have to receive rs.1198465.00 from bima lokpal kolkatta.
I have complained in consumercomplaint.In. Mr.P.B.Banargy has
Taken my case.Case was handed over to mr.Satishkumar agarwal.He has persuid my case.Mr.Rajiv verma came to me at panjim goa and collected rs.253465/- cash.Mr.P.B.Banargy has told me on 23.11.2015 that your work is over and you will get funds rs.1198465.00 in your account.Within 11 working days.Now all three persons has switched off their official mobiles.
I am not able to contact them because their mobiles are switched off. Sent mail on bima lokpal but getting no response.

Please give me their real numbers. These are their switchee off nos.

1.Mr.P.B.Banargy --[protected]
2.Mr.Satishkumar agarwal--[protected]
3.Mr.Rajiv verma--[protected]
4.Mr.Deepak Gosavi---[protected]


I have to receive rs.1198465.00 from bima lokpal kolkatta.

Thanking you
Yours faithfully
Shamad mahajan

Dear Sir, I wish to inform you that my landline works for only 10 days in a month out of the 30 days.This information can be got from the number of complaints I have lodged with you, and many of the complaints have been closed with out rectifying the same. The last complaint was made on 26.12.2015 and the docket No.[protected] and I received a message to my shock as usual that the complaint has been resolved and closed. Hence I request you for a full refund of the Plan charges. Please do the needful at the earliest. With regards, S. Vinod

Dear sir/madam, we are not subscribed for bsnl hangama. Even though in my bsnl bill extra amount rs 554.00 charged. We don't want bsnl hangama, so with immediate effect un subscribe bsnl hangama. Thank you .

Dear Sir/Ma'am, It is very unfortunate from BSNL team that they have activated bsnl hungama scheme without my affirmation. I think this is very unprofessional move from BSNL, who have called me on Jan -5-2016 regarding the offer. Inspite of asking with them whether they have activated this scheme and telling them not to activate the scheme, the lady dealing with tha call assured that this is only information regarding this scheme and you can activate it after reading the offer. For that she asked my email id, which I told her, still it has been found she has activated the scheme and I am not at all interested in the scheme. If this scheme is still activated on my account[protected], please terminate it immediately. I hope this mail would slve my probelm else I will move to higher level as this action is totally unprofessional from BSNL part. Kindly look into the matter ASAP. Saba Usmani W/O Saleem Akhtar Farooqui S1-20 IIP Colony Mohkampur Dehradun Mobile Number :[protected]

Dear service team, Hi, this is Mr.MUNI RAJ.M from Bangalore having BSNL prepaid connection no. [protected]. I lost my mobile This morning hence, I want to request the Airtel team to please BLOCK this Sim card ASAP. Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure. Thanks, muniraj-Bangalore[protected]Karnataka State

I am using bsnl post paid mobile no [protected]. I have misplaced my mobile bills from january 2015 to september 2015. Can you kindly please help me get the duplicate bills as i am in need for official purposes. My email id is [protected]@gmail.Com regards kerisaho neikha nagaland