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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 434

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C
c r jangid
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

basic land line ph dead(1592235638)

Address:Jhunjhunu, Rajasthan

basic ph no [protected] vill Abusardistt:JJN(Raj)is dead since last week.After book a complaints no action is being taken tilltoday. May I hope my above Land line Ph will be repair with awaiting further delay.Thanking U Sir....
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N
napster17341
from Bengaluru, Karnataka
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Sluggish and poor network,

Address:Bangalore, Karnataka

I recently brought BSNL Sim and found that it has very poor network. other person voice i can here but my voice is not transmitted. It provide free STD calls to bsnl mobiles just for Rs 574 per month but whats the use. No wonder how the company is running so far.

other problem like

1) voice breaking.

2) cant talk inside my home need to go outside for more network.

3) I believe...
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P
pardeep04
from Bhiwani, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no internet speed

Address:Sirsa, Haryana

i had opted a plan of broadband at price 2799/- plus taxes. in which BSNL committed to provide the speed up to 8mbps till 60 GB data. but after struggling with the staff for one month i am still getting on 1.7mbps speed.
i dont know why they commit if they dont have the infrastructure to provide the services to subscriber.
i am completely exhausted with the poor services given by BSNL.

now i think i have to...
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B
Benoy Kumar Dutta
from Kolkata, West Bengal
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deduction of charges in the name of Gadget Guide

Address:West Bengal

i am receiving mail from BV_HANDGO " Your Gadget Guide Service will get renew in next 2 days. To unsub SMS STOP to 155223 or Call on 155223 Toll Free."

I have sent SMS STOP to 155223 several times but no result.
BSNL is replying " no service is currently active"

I noticed that every week it is deucting Rs. 8/-.

I want this service to be deactivated immediately so...
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K
kuldipsood
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone Dead since 2 months

Address:Kangra, Himachal Pradesh

My landline telephone No. [protected] situated in village Mandhol under SDO/T Baijnath Himachal is dead since 12/02/2013 and complaint lodged to computerized service of BSNL Dharamsala vide complaint ID No.[protected]. Thereafter various reminders through E/mail to AGM/PG on his E/Mail address pg,[protected]@bsnl.co.in and personal contact to SDO/T but no response though a period of more than 2 months elapsed.

Sood.[protected]@gmail.com...
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B
Bicha Oram
from Vansada, Gujarat
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unauthorized deduction of money

Address:Koraput, Odisha

Sir,
Iam having two pepaid bsnl no. [protected] and [protected], as per the sms from bsnl BV-BTUNES Rs. 42/- and Rs.14/- was charged/deducted for 30days and 14 days from my respective mobile no. on 15.04.2013 without any caller tunes request. further i tried again and again but bsnl customer care not responding my call. So kindly help me to de-active my caller tune and refund the same amount....
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L
Lokesh Dimble
from Chandigarh, Chandigarh
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High pings in dota 2 game

Address:Pune, Maharashtra

i m usng BSNL broadband .. i have bb combo 750 ul plan...
i m having high ping problem in dota 2 game ... like 2 month ago .. all was gud ... i was getting like 50 to 100 ms pings.. bt suddenly its goes 300+ ms ping... i m using singapor server to play dota 2 .... i trace to server and in the result i saw that chennai hope/ server getting like 300+ ms ping....
i knw there is smthing wrong with that server .. plz take a look...
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C
csaravankumar
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of bill amount from bank a/c but bill not cleared

Address:The Nilgiris, Tamil Nadu

Pl ref Tele a/c no [protected], Customer ID [protected].
I had carried out payment of my BSNL landline bill through net banking on 10 Apr 13. The transaction seemed to be a failure however the amt ( Rs 972) was deducted from my a/c. It has not been refunded to me yet as it is already past 3 working days. I have already cleared the final bill in cash to BSNL as I'm leaving the place on transfer. May I request you to kindly refund...
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N
Nitin Chauhan
from Pune, Maharashtra
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Incorrect information given by customer care representative

Address:Maharashtra

I called up bsnl customer care to get the details of plan which provides unlimited STD from bsnl to bsnl. She said, please recharge with Rs344.
I asked her to inform the shop owner as well, the same was told to him as well. As expected, it was incorrect information as the recharge was for LOCAL and not STD. This whole recharge is useless to me as i wanted to make only STD calls.
Even after making repeated calls, bsnl guys are...
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S
Samiul Hoque
from Kolkata, West Bengal
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No Response from Customer Care

Address:Dhubri, Assam

Dear Sir/Madam
i am using a bsnl number that is ported from Aircel during last 6 months bearing number [protected] but its validity was expired on 13/04/2013 during that that time(14/03/2013) i am trying to recharge but recharge is not done at several time. For that purpose i am trying to call customer care at many time but they did not pick my call and also i have given complain on online at www.bsnl.co.in about this still...
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H
himanshu02
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid sim is inactive

Address:Gwalior, Madhya Pradesh

My Gsm Sim is inactive I was using BSNL prepaid number [protected] from past two years. Due to some reason I was not able to use it for some days and when I checked it by dialing *123# it showing that account is inactive kindly refill it and showing balance 0.00
I tried 50rs recharge,but still show a message.the account is inactive.please refill your account before 12/05/2013.your balance is rs 0.00
Kindly suggest a way to reactivate...
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R
raghavsh89
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deduct balance from last 7 days

Address:Pali, Rajasthan

Sir
I am receive 1 msg everyday from 52121 no. Dr. Health servic
e last 7 days and deduct balance 3 rs. Per day. I was booked complaint for deactivate that service and refund that amt. Complaint docket no. is D11RJ304034 booked on 11/4/2013 but thereafter also i lost 6 rs. After booked that complaint. If i already booked complaint on 11/04/2013 and still bsnl didnot deactivate that service than who is responsible for 6rs. Balance...
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D
DrVivekMehta
from Bardoli, Gujarat
Jun 6, 2021
This thread was updated on Jun 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very slow internet speed

Address:Gujarat

Hello sir, I have purchased BSNL 3G sim card for internet services.and I am using it with dingle. initially I got great internet speed around 4 Mbps. but then speed started decreasing. now I am getting very low speed. and it is only 1 Kbps. sometimes it goes in 500bps. i have payed 235 rs. for new sim card and 126 rs. internet tarif. I have tried many times to contact customer care services. but there is zero response. I am very disappointed...
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R
rajeeverma1982
from Thanesar, Haryana
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Music on Demand deactivation

Address:Panchkula, Haryana

The facility of Music on demand was activated on my BSNL landline connection with broadband in the name of my father Mr. Prem Pal Verma, my phone no is[protected] and charges are continuously added since 5-6 months unnecessarily without any downloading etc. In addition no proper details is provided on BSNL Site to deactivate the facility and No proper response is provided on toll free no.[protected]

You are requested to...
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ammavijay.kumar9
from adoni, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amt detection

Address:Kurnool, Andhra Pradesh

SIR,
MY NAME IS G VIJAY KUMAR AND MY NUMBER IS [protected], I AM BSNL PREPAID CUSTOMER FOR MORE THAN 10 YEARS, AS THEY WERE DETECTED 43 RS UNNECESSARILY MY AMOUNT WITHOUT INFORMATION ON 10/04/2013 BETWEEN 2 TO 3 PM . I ASKED DETAILS FROM BSNL CUSTOMER CARE BUT NOBODY REPLY CORRECT REASON FOR DETECTED AMT SOME BODY TOLD TO ME " YOUR'S DETAILS WAS NOT UPDATED" , "SOMBODY TOLD YOUR SUBSCRIBED RING TONE , NET , PRIVATE...
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U
UBAIS
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CABLE DISCONNECTED

Address:Malappuram, Kerala

sir I had took a complaint about my BSNL land line last saturday but the authorities of BSNL are not ready to clear my complaint...
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G
Gunjan.V.Prasad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

In the bill my last name is only three dots

Address:Bangalore Rural, Karnataka

While applying for new connection, I've given relevant document. But in my bill only the 1st name is coming correctly & my last name only three dots are coming. It seems the data entry guy has just entered my 1st name & in laziness entered 3 dots in my last name.

Its highly unprofessional & I consider it as an insult. Kindly take appropriate action immediately. I've also raised a ticket for updating my...
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J
jagadish chandra shadangi
from Mumbai, Maharashtra
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activating service without authorisation and deduction balance

Address:North 24 Parganas, West Bengal

I am receiving the same message "Thanks for subscribing GADGET GUIDE from Handygo at 09/04/2012 2.44 pm for Rs 8 valid till 013. To unsub SMS STOP to 5223 or call on 5223 Toll free". They have deducted every time similarly like this. when I sent sms they said "no service is currently active", But it still continues to deduct @ Rs 8. please help...
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B
BENOGRP
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wimax Not working for the last one month

Address:Chennai, Tamil Nadu

Please do not go for bsnl wimax in chennai telephone and chennai area

I am a BSNL Wimax customer from Chengalpattu ( BSNL Chennai Telephones) - BSNL Wimax connection is not working from 9th March 2013 - I have contacted the AE at Chengalpattu for this problem many many times an till date (8th April 2013) Nothing has been done. .

When i contacted Mr Shanker AE BSNL Chengalpattu, he Says :

1. Marine...
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E
eppyen
from Mumbai, Maharashtra
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pre paid mobile no 9432161520 has not be recharged

Address:West Bengal

have a bsnl mobile no [protected]. it time is lapes for recharge.but i can not recharge it in any mobile shop. they say sim have to be changed . i dont know the reason. pl help to recharge my prepaid mobile no [protected]. my alternate no is [protected]. my email address is [protected]@yahoo.com.
my address is BD-171 salt lake city kolkata-700064. why my sim has to be changed.i have given this no at several places.So I want this no to continue.br...
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