Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL Broadband — Internet service

I have applied for a land line shifting process, it has been nearly 20 days and now they are saying that there is no cabling in the area you have shifted and we cannot provide u the service.

in a month my internet is works for 15 -16 days or sometimes it takes a month also . i complained about this but they says problem is from banglore becouse there is the main head quarter for broadband .

now the problem is happening that my internet speed is 10 mbps .how i dont know speed is too slow even i cant chat on skype . each and every time i have to relogin when computer starts . but before it was not like that . i forgot my user name and password so i requested to reset my id but i think these people dont have idea how to do it . so please i request u once again to help becouse i m out from my home . if any problem comes then every time i got disturbance .

thank you ..

BSNL/Broadband — Broadband Internet service

My internet service is not working for past three months I have made lot of complaint to 1504 they close the case next day without attending it or sending technician to fix the problem. I have mad all the payments on time. I would really appreciat if BSNL fix this problem as soon as possible.

BSNL — Disruption of Broadband Connection

For about the last 2 months the Broad Band Connection at our home is being disrupted. There is no Link / ADSL. On calling the toll free no,1504 we are told that our complaint will be forwarded to the concerned exchange. As and when we receive a call from the exchange my mother who is around 78 years old tells the calling person to call me on my cell no for knowing the exact position. But no call is received by the exchange personnel. We had even lodged a compliant on line to BSNL but to no avail. Our last complaint number registered is [protected] and the status on date is that it is pending. One Mr. Satender of BSNL was kind enough to come to our home and check the connection. He also suggested that there may be a problem in the line which will be checked by the line man. But till date no one has also come to check the line. Had any line man visited the home and check the line from the pole to the joint from where the line enteres our house so that the exact problem could be ascertained.

Please help us in getting our complaint resolved and thereafter we will write for refund of two months Broad Band Connection Charges.

Regards,

Deepak Vermani
S/o Sharda Vermani
Sharad-Prem
436/3 Kishan Nagar
Dehradun-248001
Uttarakhand
Phone#[protected]

BSNL — unwanted call

sir,
my land line number is[protected] and today at 5:00 pm ther r unwanted call or miss call are hear sir pleas send me their number at my mob [protected] at imidiatly sir pleas fast reply
thank you sir

BSNL — unwanted calls from bsnl

we have register for dnd in bsnl but no result.please help me the matters
kindly deactivate the following services immediately and stop unwanted calls from the number permanently to the following numbers
[protected] love tips for girls 59595
dnd
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

BSNL — unwanted call

we are fade up unwanted calls and message from bsnl. we lodge complaint several times but crocodile tears. will you help me to stop such call immediately and permanently?
[protected]
[protected]
[protected]
[protected]
[protected]

EVDO — Billing not yet start

Dear Sir,
I have a BSNL's USB data card (EVDO) No. [protected] since a 3 months passed my billing for the subject not yet started.

BSNL — Bill increasing

In my bill account music on demand is activated and i do not want this music on demand to be in my bill.So,I request you to remove this music on demand from my broadband

BSNL — improper call setup

my mobile number is [protected]
every time i make a STD call it gets connected to another no. in short cross connection takes place i again have to retry sometimes this problem persists for a longer time and even on local calls.
there isn,t any online help provided from BSNL website.

due to this problem on every call i incur loss of money and some times get irritated.

hope BSNL to look into this matter.

BSNL — fraud with me

sir i also got message on my mobile that i m a winner of computrised lottery system from black berry company and i sent money to them ant losted hard earn money. my contect numbert [protected],[protected]

Installation issue
Dear Sir,

New wimax connection applied for 19.04.2014 and i paid for modem 1500+Deposit750+Installation charge800 and labour charge for fit the modem in roof 400, i have spend totally 3450 for broadband connection, but still no one response properly for installation.

Today they came and just five min. spend and replied as problem in your system Port/plug, but i tried in another laptop, i have faced the same issue..

Please help us to solve the issue.

Regards,
Sathish S
Hasthampatty
Salem - TN -636007
[protected]

BSNL — takes more times to recieve sms

my mobile number is[protected] but i receive an sms of my friend he has bsnl it takes more time to receive an sms to my mobile all time network is busy

BSNL — Charging 15 rupees

I am being charged 15 rupees without my permission by BSNL. I do not want this service. This is not the way BSNL should make money in a competitive market.

Thanks,
Iby

I have been have charged Rs 15 for receving love sms from BT-OVRSEA .I haven't suvscribed for that.They are charging Rs 15 or 30 every month.I also made a complaint in Bsnl coustomer care.But no response from them.They given a number ( start 0 to 1900) .I recevied a sms from 1901 as invalid request.Please tell a way to deactivate this scheme.

I am also a victim of BT-OVERSEA of BSNL. I complained bsnl customer care 9-10 times. More over each time the people are asking to make call there and hear and when i do that they are saying it is not our department. Many times those customer care associates shouted at me when i make my complaints. BSNL got the worst customer care asso. in the country. The truth is they don't know that BSNL has such a service and how to entertain the complaints on the same. When I tried the Unsub key word one more service get activated and now am fed-up of getting unwanted messages and monthly cutting of Rs.30. Please deactivate all the services of 55888

LANDLINE PHONE — not receive bill

i have not recive my landline bill of august.plz send me immedatily.

phone no.[protected].

BSNL Landline phone — heavy bill amt

i want all call details of incoming &outgoing call of no. [protected] of last 8 months because i got
heavy bill amt from last 8 months it should from march to november 2009

BSNL — not received a landline connection

i have paid full amount of security for new landline connection of bsnl with broadband connection and he gives me time for set it 1week but at that time i don't get a connection so please help me.

BSNL — Not getting Landline bill

Not getting bill every month, and poor customer care support in al Exchange.

Poor Customer Care service if we call for help line numbers. Please try to help me

BSNL,Nagpur — Bill of the month of Dec-2008

Respected Sir/Madam,
i want the transction of my bill of last month dec 2008. I am existing consumer of BSNL, Nagpur. My Telephone No. is[protected].
In bill the amount of my call metered is more than my use. Thats why my bill also goes high. Please help me in that.
Yhank You
My E-Mail : akshay.[protected]@gmail.com

MR AKSHAY, How you concluded that calls metered are actually higher than calls made by you? DO you have metering facility available with you? DO you know that call durations also matter while counting your calls? Pl. make sure and then only doubt remains do not hesitate for asking detailed call statement from BSNL NAGPUR authorities.

SIR,
PLEASE DEACTIVATE DEMAND-HUNGAMA MUSIC, GAMES, MOVIES SERVICES, WHICH HAVE BEEN STRATED FROM 10/02/2013 ON BSNL LANDLINE NO.[protected].
THANKING YOU!

The numbers I called are [protected] & 1500.

BSNL — high cost net packages

hi
recently mtnl being an telecom player had launched their unlimited downloading plan to rs 599 but till date bsnl which operates at all india has not even considered to lower their plan charges from 750 onwards . i have made several attempts in bring this information to the relevant authorities by sending them e mails but i have never got ay response from bsnl .

BSNL — VERY POOR SPEED

hi ...tis is pawan bohra from chennai....i hav purchased bsnl evdo card one month before....according to the taiff they said me tht the speed will be 2.4Mbps...atleast i should get 1.5 Mbps even if i dont get 2.4Mbps speed as none ll get the sharp said speed...then wats the use of paying 1000 rupees as monthly tariff fee while im getting only 0.31Mbps as my download speed....it doesnt gets disconnected automatically as others said in last comments.....i hav a problem with the speed...wats the solution for this problem...?pls do me good with my problem....pls mail ur solutions for this problem to [protected]@gmail.com.....

BSNL — Very poor internet speed

Respected Sir/Madam,

With Due Respect I Want to say that the service of BSNL 3G Internet in Purulia is too poor, sometimes it does'nt connects also the speed is too much slow. Tired of complaining the Customer Service, but they dont take care of it.

Please Take it seriously. Thank You

BSNL — internet speed is very low

My landline no is[protected]. I have taken broad band connection of 750 plan unlimited. The speed iam getting is only 54 mbps. Request to address this immediately