Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Respected Sir ,

My wife( A BSNL Prepaid customer West Bengal Circle) is receiving multiple unwanted calls from the same number ([protected]- West Bengal Circle, Not sure of the operator). The guy is using abusive words in a very low voice. Probably he is trying to hide his voice. I have called that fellow and requested multiple times , even Yesterday has threatened him, that I will complaint to the police. Even after that he didn't care. Please do the needful.

Dear Sir/madam

bsnl actvate mobile redio without any request on 23/04/13 on chargeble besis of 5rs/5day on my mobile number ([protected]) even my handset not suport this future & charges deducted from my main mobile balance, now i m tring to cancle that service but error is there to cancalation even costomer care not respond my call.
IF im not subscribe the service why should pay so kindly revert my charges & cacle the service as soon as possible.

Regards
Nikesh Waghmare
[protected]/[protected]

Services/linkage to my mobile phone No. [protected] is abruptly snapped on 24.4.2013. Three days earlier there was an SMS by BSNL saying " if I do not recharge my currency A/c, before 24.4.2013 my services would be suspended " Subsequently recharge of currency was done on 23.4.2013, but the services were suspended on 24.4.2013. On 25.4.2013, there is another message saying " recharge your account before 9.5.2013, else your account would be made zero " Currently my balance in my said account is Rs.100.59. Sir, I just can't understand the childish activities of the Cellone and as a customer I am put to lot of hardship without a mobile connection, specially at the time when Legislative Assembly Elections are in vogue in Karnataka where I am deputed on Election Duty. I any mesh happens in communication, I warn the BSNL Cellone is responsible for the repercussion in dereliction of my election duties, where Cellone Mobile No. is on their duty....Please remedy the problem at the earliest..............hariprasad.[protected]@gmail.com

I applied for a new landline connection seven days back and was told to submit the necessary documents for applications. After the applications were file, i got a response from BSNL saying that they cannot provide the connection to me as they have some limitation with their cables. The builduing in which i am staying has multiple landline connections, i do not understand why i am being denied of services from BSNL. I dont understand that if a state service provider is going to respond to peoples requests in such a manner, that would definitely explain peoples falling faith in it.
My order no was - [protected]

Dear Sir,
I bought an EVDO last year used it for about 3 - 4 months nd after that i dont want to use it so i dont paid bill which is of two months that was 1700.
I thought that when i need it.. i will pay the bill nd continue using EVDO..
now when i want to use it.... i checked my account of EVDO the bill is increased it becomes Rs.2762/- from 1700/-
I bought this EVDO its not on rent....
nd also my internet was disconnected So why my bill is increased. ....
plzz help me nd suggest me what to do now..... i dont want to pay extra bill..
thanx.. in advance.

My per-paid BSNL SIM [protected] was charged RS 500 in March 2013 and without making calls we found the amount has become 0 (zero). We went to Bsnl office Jayanagar , Bangalore and made a verbal complaint. They checked the system and told us that we had not charged the phone since January 2013. Subsequently, we charged for RS 111/- on 18/04/2013 from BSNL Jayanagar office , now on 24/04/2013 we found that RS 30/- has depleted without any use.

BSNL says there is no misuse, we are confused how the per-paid amount gets depleted without use. I strongly suspect misuse by BSNL staff internally. Please help.

Some days back, I received a call from BSNL representative on my land line number [protected]. He told me about BSNL Hungama services and also told me that BSNL is offering 30 days free trial to me for these services. After 30 days plan charges will be 140PM.

He told me this is free for 30 days.

Then asked my details and told me that I will receive userid and password.

I did not receive id and password and not used any services.

Now today I came to know that he lied to me and these services will be chargeable to me and there is no trial plan.

Call records and recording can be checked. He told me the the same, free for 30 days.

Please raise a complain for the same.
If I get charged for anything I will approach consumer forum for such fraud activity.

I will not pay anything, they lied to me.
I will raise a legal case against BSNL.

Deactivate all and do not charge me anything.

Dear Sir,

New wimax connection applied for 19.04.2014 and i paid for modem 1500+Deposit750+Installation charge800 and labour charge for fit the modem in roof 400, i have spend totally 3450 for broadband connection, but still no one response properly for installation.

Today they came and just five min. spend and replied as problem in your system Port/plug, but i tried in another laptop , i have faced the same issue..

Please help us to solve the issue.

Regards,
Sathish S
Hasthampatty
Salem - TN -636007
[protected]

Dear sir,
My land line connection is awaited to transfer for last one month
From my old billing address ; flat no.3, swamikrupa, katrang road
Khopoli-410203 to flat no.14,building no.4(b),swami samarth nagar
Mogalwadi,khopoli-410203.

THANKS AND REGARDS

A D SHARMA
PHONE NO.[protected]

I have been have charged Rs 15 for receving love sms from BT-OVRSEA .I haven't suvscribed for that.They are charging Rs 15 or 30 every month.I also made a complaint in Bsnl coustomer care.But no response from them.They given a number ( start 0 to 1900) .I recevied a sms from 1901 as invalid request.Please tell a way to deactivate this scheme.

Respected sir;
My BSNL PREPAID SIM card is lost for 1day ago(on 20/04/2013 16:30pm).

I have lost my Mobile phone with BSNL Prepaid connection. Request you to kindly block the SIM Card to avoid misuse of my mobile number [protected].

Recently contact on : [protected]

address
Anoj Kumar, s/o.Ganesh Prasad Yadav
At-Babhangama
Post-Bounsi
Dist-Banka(Bhagalpur)
Bihar-813104
Email-k.[protected]@rediffmail.com

I have a bsnl landline connection and want its permanent disconnection [protected] , so i gave application regarding this and they received that but connection not disconnected.

SIR,
PLEASE DEACTIVATE DEMAND-HUNGAMA MUSIC,GAMES,MOVIES SERVICES,WHICH HAVE BEEN STRATED FROM 10/02/2013 ON BSNL LANDLINE NO.[protected].
THANKING YOU!

From yesterday my broadband connection from bsnl not working. I have called the bsnl customer care numbers more than 50 times since then. On average I spent 5 minutes on each call. The numbers I called are 1500 and 18001 [protected]. Not a single time I got a response. Is BSNL on a mission to kick away its customers ? This is not the first time. It is always the same with BSNL customer care.

A VAS pack was activated automatically on 15th February, 2013 without my consent on my prepaid phone number [protected]. The message came from 51010. The Pack was initially activated for 30 days that charged Rs.29.00 and there after it started renewed automatically in every 7 days charging Rs.15.00. I sent 'STOP' many times to 155223 to unsubscribe the service as per instruction mentioned in the message that came from BV-PKOLND. But I was replied that there was no service active in my mobile no. BSNL Customer Care also seems to be dead for ever. Some useless people are sitting there who knows nothing about their duty but make the customer harass very well. Please do the needful to get rid of this headache or I have to think about some legal action before porting my present phone number since its not only about money rather its about harassment I got to suffer for last two & half months.

India's largest telecom provider BSNL is one of the worst ISP.. It is providing same speed(512Kbps upto 4gb and 256 beyond that) for people in rural areas for low cost at the same time it is giving high speed in Hyderabad for same cost (650/-) . we people living in towns are becoming jockers we are paying 650 more than rural area people and having net speed less than urban area people.. And when compared to other local ISP's it is providing very poor speed at higher costs.... And at last our country is in worst position in providing internet speeds.. Although governed made 1Mbps minimum speed and it is announced we don't know when it will be implemented.. Paying 650 and not able to get 512Kbps(i.e upto 4gb and there after 256kbps ) is very bad and where as other ISP are proving 1mbps upto 20gb and there after 512kbps for 500/-.. Please revise our speeds as in urban/Metropolitan ....

I have lost my mobile phone today on 16 April 2013 at midnight which has the BSNL PREPAID CONNECTION from keralaMob No.[protected].and my friend aircel sim of andrapradesh [protected] Request you to kindly deactivate the SIM card to avoid misuse of my mobile no.
My Mobile no: [protected]
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Dear Sir,

I have submittem my request for Mobile number portability from BSNL prepaid to Vodafone Prepaid at vodafone Mini store on[protected], 7:30 PM. Your executive of vodafone mini store told me this will take 2-3 days to covert my number from BSNL to Vodafone. Its already 8 Days passed but its still not activated. I have called Vodafone Mini Store where I have submitted documents multiple times but no result and came to know that they have still not started process to conver my number from BSNL to Vodafone. This is really very bad service of Vodafone which causes Customer unsatisfaction.
can you please resolve issues at the earliest.

My BSNL Mob. NO: [protected] (Which needs to convert in Vodafone)
Location where request submitted: Vodafone Mini Store, Opp to BLDEA Hospital, BIJAPUR - 586 103.

after 10 months in custody, my phone was reconnected thru repeated follow up. the instrument was not working
and was replaced after 15 days after regular visits to the office. now i find that instead of my original requested
Broadband plan --COMBO 299 which i have been using for last several years, BSNL has charged plan 650 on
its own and charging me Rs350 more than required. this amnt should be adjusted in my next bill.

Jai jawan plan

my bsnl phone no [protected]
Purchased after submitting
complete border security force
Service documents. My not activated
jai jawan plan. I want to convert to
jai jawan plan.my service docs avialable with
bsnl web site.
What can I do. Which recharge
required for plan coverting.
No any response from bsnl nbr
bsnl customer care not responding.
Request solicite instruction for which
recharge is required