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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 22, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
414
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 441

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S
sourirajanks
from bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong deduction in name of Hungama games/movies

Address:Bangalore, Karnataka

Dear Sir,
My name is KS Sundareswaran, my bsnl landline number is[protected], resident of Bangalore, Rajarajeshwari nagar, pin 560098.

For past few months,wrong deduction in name of Hungama games/movies has happened. But I havent subscribed for any of them.
say for

dec 2012 - 212 Rs
jan 2013 - 198 Rs


Hence I kindly request you to refund the same and ensure that there...
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vickas0527
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not activated its more than a week

Address:Akola, Maharashtra

It is more than a week I brought new BSNL sim card from BSNL office akola. date(15/02/2013).
They told that it will be activated within 2 working days and you have to dial 1507 from the same number. now the network is available in new sim card but when i am trying to dial the same number it gives me a voice msg that "this facility is not available with your account kindly contact customer care".
I tried to take a...
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bkmurthy1969
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate bsnl music station

Address:Dakshina Kannada, Karnataka

Deactivate Music Station
Hi

My number is [protected] which is a prepaid BSNL connection in Kundapur.

There is some music station subscription activated on my number for which I am charged Rs. 30 monthly . Please deactivate it as soon as possible.


Thanks
Krishnamurthy...
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M
mails85
from Pune, Maharashtra
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Can not Receive Calls

I have Ported my BSNL number ([protected]) to Reliance and the portability was successful, now I am a Reliance Customer, But I cant recieve a single call from BSNL. When ever my BSNL friends or Customers try to call me it says the number doesnot exist. But
On the otherhand I can call those numbers.... when I asked about this to the reliance customer care they said it was not their "head ache" it was the other service providers...
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SHASHI DHAR NARAYAN SHARMA
from Rampur, Himachal Pradesh
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Cheating with customer from BSNL GSM mobile service provider

Address:Uttar Pradesh

My bsnl mobile no.10 digit ....... Rs. 05 every time deducted my main balance and other services activation on my bsnl no. but i am not call and sms send to you activation any services . so you are requested to you refund of my balance Rs.05 and any service deactivate. on my number. I am facing same problem since last four month and already complain so many times my docket no K18UE307772 dated 18 NOV, K27UE311327 Dt. 27 NOV, K27UE311361 Dt....
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S
Shankar Mgs
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to replace the defective product

Address:Tiruvallur, Tamil Nadu

order no:[protected]
complaint no: 1581066
mobile no: [protected]
Email id: [protected]@gmail.com

I bought bsnl penta tpad is701c from snapdeal
site....but its came with
defective speakers & less internal
memory....so as they said, I got DOA CERTIFICATE
from penta service centre ...but they didnt replace or refund for my product (30 day replacement guarantee ) & take...
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J
jeswantjm
from Bengaluru, Karnataka
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DND registration

Address:Bangalore, Karnataka

BSNL is the only telecom operator in India that flouts the regulator's guidelines on DND registration. I get a few "robocalls" ( a computerized autodialer that delivers a pre-recorded message - usually a product promotion) everyday, advertising products such as camera pens, & I am unable to stop the nuisance simply because this state-owned operator does not provide any way to register for DND. The facility for online registration...
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B
bishnoi2012
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FOR PHONE DEAD

Address:Haryana

sir i am sarjeet from mandi adampur distt.hisar haryana,i have a land line phone ie.[protected],but this number is dead a long time ,i give last complaint to service provider.the complaint no is [protected] dated 14/02/2013,but the department didn't take any action agenest my complaint.so i request to you please solved my problum.thank you...
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R
rjvsachan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized deduction & pathetic customer care service by BSNL

Address:Uttar Pradesh

I am Rajeev Kuamr Sachan, having BSNL prepaid connection no. [protected] from last five years.

The balance of my phone is getting deducted two times (one in last month of Rs.20/- and the second deduction yesterday of Rs.8/-), without any reason and information.

Regarding this issue I called customer care a number of times and they are responding that you are connected to the UPEAST customer care and we cannot...
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raj2296
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not issuing connection

Address:Rajkot, Gujarat

Respected sir/madam,

I stay on raiya road near aalap green city.. I have queried twice to raiya road,rajkot exchange for a bsnl broadband connection but they are saying that facility is not available in my area and on asking when it will be available they are sayin its uncertain so kindly do needful as BSNL being a part of govt should be in city areas atleast... plz help out......
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Address:Deoghar, Jharkhand

Dear Sir/Madam,
I am Nishi Kant Kumar and i would like to tell you that i had made a purchase of Rs125 on my datacard (for Internet uses) that is of BSNL, and the mobile number is [protected] on 13-feb-2013 through www.rechargeitnow.com (online).

however even after doing the successful payment of Rs125, i have not received any kind of message on my mobile number, not even i have received any service...
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V
Vishal Agrawal
from Gwalior, Madhya Pradesh
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Don't inform of the change in the broadband plan

Address:Gwalior, Madhya Pradesh

Dear sir/madam,
I have the Bsnl broadband plan of Rs.900 in which 400 calls are free on this plan. Before the 1st january 2013 these 400 calls are free on any network but after 1st january it is changed and these 400 calls are free on Bsnl network only. My complaint is they don't give any information about this change and not giving any notification of this change and give me a bill of Rs.400 extra because of this change. The...
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N
neens
from Chennai, Tamil Nadu
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Registration failed

Address:Cuddalore, Tamil Nadu

My parents use BSNL sim. when they tried to call the other day it said "registration expired" not sure for what reason??and they have being using the number for the past 6 years.there was almost 200 rupees in it.

we had just put around 200 rupees the other day on the 2nd phone,the next day it says that the amount is over need to recharge!!! Whats happening???...
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V
vijayavyay
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing disconnected 040-27639326, reason Bill not paid. But paid annually eachyear since 5 years through online.

Address:Hyderabad, Andhra Pradesh

I am using land-line Phone No.[protected]. I opted for annual payment about five years back and has been paying the bills promtply well before due date through one line using my credit card. I did not face any problem all the four years. Last Year in August, I made entire year's payment in advance. After few months I received SMSs on my mobile [protected] stating that payment was due. In December 2012 I visited the Accounts Officer,...
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I
IDVIS50
from Jammu, Jammu and Kashmir
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LANDLINE & BROADBAND DEAD

Address:Rajouri, Jammu and Kashmir

MY LANDLINE [protected] HAVING BROADBAND CONNECTION IS DEAD FROM LAST ONE ONE MONTH.I HAVE COMPLAINED MANY TIMES AND ALSO REQUESTED , JTO, SDO AND TDE RAJOURI ,BUT TILL DAY NO SOLUTION HAS BEEN PROVIDED TO ME.

I HAV COMPLAINED ON SELFCARE PORTAL , JANDKBSNL.CO.IN WEBSITE .BUT NO ACTION HAS BEEN TAKEN FROM BSNL....
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Abhishek Singh
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do not respond my complaint

Address:Madhepura, Bihar

The Value Pack Service provided by 54646 have somehow been activated or have been deliberately activated. I didn't subscribe for the service. The service provider have been constantly charging Rs. 5/-, Rs. 10/- for eatch month or so and the total money it has stolen from my account for the amount of Rs.50/- till date. I had complained of the matter to the BSNL CUSTOMER CARE twice by nothing have been done till now. On contacting with...
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swainbhubana
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone instrument not working

Address:Balangir, Odisha

Dear Sir,
My landline telephone No.[protected],the instrument is supplied by the bsnl It worked well for three months,thereafter no use,always
getting high noise,many time dead,automatically again alive,sound system absolutely unbearable.Therefore request you to replaced it.
I believe we are in 21st century.your ads are high sounding but of no avail.Each month I am paying bills.But...
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Madhukar Shrivastava
from Gwalior, Madhya Pradesh
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complaints broadband

Address:Madhya Pradesh

Sir,
Mera broad band din mai kam se kam 10-12 bar kat jata hai phir yah 20-25 mint tak kata rahta hai. Is samsaya ke karan mujhe kam kane mai paresanee hotee hai. Aur mai is kee complain pahle bhee kar chuka hoo. Telephaone ke adhikaree to sahee response dete hai. Lekin line mai theek se kaam nahee karte hai. Jab kee mare ghar se exchange kee dooree keval 400m he hogee.
Mere ghar par phile bhee brod band laga huaa tha. Is...
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Balkrishan Karnani
from Ashta, Maharashtra
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rifeng

Address:Sri Ganganagar, Rajasthan

श्रामानजी मैने बेसिक फोन पर ब्रांडबैंड नेट का कनकसन लीया .जो सहि नहिं चला. अस कारण कनकसन कटवा दिया.विभाग मोडम वापिस जमा नहिं कर रहाहै व न हि 1800रु व अमानत रु850. कुल 2450रु वापिस खाते...
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Manya_Aynam
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Registration

Address:Jammu, Jammu and Kashmir

Hi,
I recently got a new Landline and Internet connection at home. I wanted to Register myself online so that I can avail online services. As per the process, few weeks back I registered online with my Customer ID however; I had to recieve a call from BSNL customer care to tell me the password for my online account.
Its been a month I have not recieved any call or Email from BSNL. I need to avail the online services. My Customer...
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