Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir,

WILL THIS WEBSITE REALLY HELP ME ?

I recharged my bsnl no [protected] with 3G data pack of 10GB for sake of Rs.1099 (30days validity) on 26.9.12,
But while browsing the Internet i could not find speed of 3G, it was averagely 20.0KBPS only.

Some months before i had recharged the same no. with Rs 750 for 3G data of 5GB, that time the speed was very good.

This time also my location is same, but cant get the speed.

Complaint was logged in bsnl on 26.9.12, and i was told that problem will be solved in 24 hours.

But 36 hrs have been passed and the problem is still there . . it has to wait for long time to talk to cust. care.. .and even though the problem is not solved. . .
After calling again to customer care, they again give another Complaint Docket no. saying that our Sr.executive will call you soon.

I request you to Pl help me.

i was getting high bills for my bsnl broadband due to which i dis-connected it. but now i came to know that it was not broadband but it was additional services which were activated and that too without my knowledge. people should not suffer for this.

dear sir !
my telephone no. was[protected], my telephone was not in service from the date[protected], i launched a complaint through proper medium.complaint no was alloted as [protected]. After 3 month my telephone was not repaired by BSNL Katni. therefore i submitted an application for disconnecting my telephone. DE BSNL Katni sanctioned my application and disconnected my telephone after final payment of bills .I deposited the apparatuses. All of these documents I have secured.My security ammount did not reffunded after passed 1.5 years. Many times I requested to officers of BSNL but till now nor made any payment nor enquired about my problem.

date- 29 sep 2012 Applicant
Dr. Rajendra Chouriha
448, Panna Road Kuthla Katni.

DAYLIGHT ROBBERY DEDUCTION by BSNL unwanted SMS services


I have BSNL prepaid mobile connection bearing Mobile No.[protected]. On my mobile I am getting SMS message from various services which are unfortunately seems to be named as Value Added Services and getting all irrelevant messages without my consent. Mainly I am getting sms messages from 59595 and 55888015.
1. 59595 - from this number i am getting 'Love Tips for Girls' which I never subscribed for and every 15days Rs.15/- is getting deducted from my balance, i am getting confirmation of this deduction from 59595015.

2.[protected] I am getting confirmation saying Rs.15/- is deducted for using Jokes and Love sms hich I never used.

I tried calling BSNL customer care on 1503 and spoke to several customer care people to get the first one 59595 service to be deactivated, each customer care representative is telling different kind of solution to get this service deactivated and none of them worked and still i am getting "love tips" messages even today.

BSNL is not stopping this deduction.




Regards
Gajalakshmi.D

I am getting incessant sms from BT-ITIMES on my mobile +91 [protected] in the name of Follo subscriber. I have not subscribed to it. Further when prompted to unsubscibe by clicking on the link provided by them, I received message that saying "you have been unsubscribed from follo service". I did this futile exercise of clicking on their link tor unsubscribing service. The messages from BT-ITIMES is still continue to flood my mobile daily which is highly disturbing. The company is also charging me @ Rs.10/= per week for the subscription unauthorizedly and BSNL is also allowing this unauthorized charging by BT-ITIMES. Kindly book the company for unauthorized charging and creating inconvenience.

BSNL Complain Docket No: l01WB 301224 Dated:01.09.12 against prepaid Mobile No:[protected]
Alternate Contact No:[protected]

Dear Official,

This is in reference with the above subject matter.Due to poor signal quality and voice quality I am suffering a lot.In my office at 22,Camac Street,3rd Floor,'D' Block,Kolkata-700016,very feeble signal strength is available.So,neither can communicate nor receive...

My phone number[protected] is dead since june 2012.Lodged complaint on 10.07.12 and again on 02.08.12 vide complaint no.[protected] &[protected] but without any effect.I being a doctor facing lot of difficulties in my professional life.My address Dr.A.K.Mandal Sishusikha kendra more Amdiha P.O.Dulmi-Nadiha Dist+P.O._-Purulia W.B.PIN 723102

Hello!

I recharged my mobile with the number [protected] for 110 Rs. from BSNL recharge site: mobikwik.com. I got the message that money is credited into mobikwik account and that my phone is recharged. But I haven't got anything.

My mobile wasn't recharged and that my money was debited from my account.

Please look into this issue and please see to that my money gets credited into my account again.

My payment number is: [protected]. Order number is : [protected].

as i said before k my bal is deducted by activate rubru service i reached bhl yesterday n call to customer care they said me that aap roming me te ye hamri prob ni hai bal kat gaya so kat gaya wapas nahi hoga n kitna hold krate hai.......plz help me jese pahle ki hai aapne.........



Piyush biyani
ph no. [protected]
mail id [protected]@gmail.com

Dear sir,
I am kumar deepak from akashwani road, in front of bhamika kunj apartment ashiyana-digha road, patna.I have taken a broadband connection 4 months ago. My connection is not working properly from a month some of the reason.I have gone bsnl exchange office at khajpura a lot of time but there is no one responsed to me in the office.I have a little shop at aakashwani road named as "Gopal Enterprises". I have only use of net surfing in my shop,but still I am facing a lot of problem due to bad services of bsnl.
so, please solution my problem otherwise close my broadband connection.

R/Sir
I intend to draw your attention to the fact that the Broad band cable that is being laid in our ward outside
our premises is not being secured in a proper manner.And not the least is there any mechanism working
or made as to what use and misuse is being made of the connection alloted to the subscriber.Even where
I work being too remote our activities on the net are being watched&Monitered.This can only prevent the
boon of broadband from becoming a menace.Hope that this issue be treated with importance and checks
be made randomly.
-----Atul Ward 9A(E) Gandhidham

Sir,
I was highly charged of Bsnl landline phone since last 5 month My number is[protected]. I want my call details form 01/04/2012 to 24/09/12. I had been contact to A.O. but there is no proper responce to me. I will be highly oblize if you can give me call details to my mail id ban.[protected]@yahoo.co.in.
Thanks

From [protected]
Rjeev warrier
janaki nivas mannarkad road
near Govt:hospital perinthalmanna
contact number:[protected]

To
The commercial officer
BSNL malappuram

SIR,
SUB: APPLICATION FOR SHIFTING PHONE NUMBER [protected] TO THE NEW ADDRESS


I have submitted an application to shift my land line phone number [protected] (including broadband connection)
to the new address on[protected] to the JTO perinthalmanna. it is highly regretted that till today no response was from the JTO perinthalmanna i have enclosed the attested copy of rent agreement of my new residence .
I humbly request you to take necessary steps to install the telephone to my above new address





Thanking you
Rajeev warrier

Dear Sir.my mob. no. is [protected].I am getting daily sms titled BP-ITIMES for follo salman. Rs 10/- per week deduction.I request you to stop service immediatly because i have already registered my complaints but stiil i am getting daily sms . I have received a msg on 21/09/2012 from[protected] and the msg is "You have been charged Rs.10 for Follo ".10 rs balance are deducted from my a/c after 7 days.I request you to deactivate this service as soon as possible.I will thankful to you for this .

Dear sir @ CNBC

Hi Sir Mr Name Mr.Shailesh Goswami my Mobile Number is [protected] and my office in PATAN City (Gujarat) 384265

We Complain for BSNL BroadBand We Found Last 1 Month A go (We Purchased 2 New Modem but Problem is same) But BSNL Company's Employ Not Resolve my Complain?

My Land Line No. Is[protected]and All Company's Employ say To me this is not my problem 1)Mr.Patel [protected]( We Call Approx 11 Time) he Say To Call in Mr.SDE Parmar.and then I cal To 2) Mr.SDE Parmar [protected] ( We Call Approx 5 Time) he say To me Call To Mr.Chirag and I 3) Call To Mt Chirag [protected] ( We Call Approx 10 Time) He Say To Call To Mr.Gurav and I call To 4) Mr.Gurav [protected] ( We Call Approx 4 Time) and He say At My Side No any Problem and Claque All Parameter and He Say To Me Call To me Mr.Gurav [protected] ( We Call Approx 6 Time) and He say this Problem Is not My Side Problem pls Call To Mr.Mr.SDE Parmar.and then I cal To 2) Mr.SDE Parmar [protected] ( We Call Approx 4 Time)

and He say To me Mr.Gurav [protected] Not Reported To This Problem To BSNL Office and Mr. Gurav Already Reported All Problem To SDE PARMAR but All BSNL Employ's Whay Playing With me????????.

please Heapl and Sugest How To solve This Very Bad Service.

Note. My Problem Is every 10 minute DSL Light Fail and Connectivity Lose and lots of time

I have a data modem of bsnl. it was working fine previously before 1year. but I havnt used it since last year. now I have recharge it. and when I am trying to connect it its showing error as a connection to the remote computer could not be established . you might need to change the network setting for this connection. do I need to do any setting? or the sim is expired?

Ive been using bsnl brodband for approximately a year now. Iv been experiencing problems with the speed for a few months. The speed i was promised is 5mbps whereas ive been receiving only 0.2 mbps which is extremely pathetic. I tried contacting their customer care several times but their executives have been very indifferent.The speed continues to be very slow because of which i have been incurring loss for several months now. I wish to file a consumer complaint against them if they dont take any measures to give me the required speed.
bsnl broadband no: 26221249
Address: V block, no 1, 10th street, 4th main road, anna nagar- east, chennai- 40
contact: [protected]

Sir i recharged my mobile [protected] with recharge of Rs. 330 on 1st Sept 2012 by online recharge from rechargeitnow.com. But my transaction failed. Money was debited from my account and i didnt got any balance. For this i complained to the customer care and i was told my money will be returned within a week. But i didnt got any refund. Again i complained and a new complaint number was provided to me on 15th sept 2012 and again no solution was provided.Again they informed us on 20th Sept 2012 that our money is refunded but it was not. After calling atleast 10 to 15 times to the customer care i didnt got any solution to my complaints. Everytime a new complaint is registered and company is totally making fool o[censored]s. Customer care people do not transfer our call to higher authority and on demand they register a complaint and disconnect the call. Sometimes they answer us your money is refunded but after taking banks statement i come to know that its just a lie. Kindly suggest me further action.

I have BSNL land line phone number[protected]. In thee current bill (August-2012). Rs. 156.48 have been charged under adjustments for Music on demand, Movie on demand and Games on demand (M/s Hunganma).I never subscribed theese services and do not want to continue thee subscription.Please unsubscribe thee same & Refund the unautheorize charges.

In our village(Talakurunia,Gopalpur,Balasore) phone are dead last 5 months...when we contacted BSNL people they are saying cable has problem that happened due to road work.Now they are saying due to road work cable are damaged and asked us to reach JTO..We approach them and made online complain no body is responding.Govt is saying we are giving connection broadband but on reality our panchayat ,post office is now operating without phone forget about broadband...This seems that officers are deaf and not care about consumer benefit...