| Address: Nainital, Uttarakhand |
I am Sandeep Kumar K, using the BSNL Broadband service in Lalkuan, Nanital district, Utharakhand for the last one month with my telephone number [protected].
From the day I had started using my Interet a month before, I'm facing the problem of getting disconnected the internet just after 5:40 PM everyday.
I have been complained many times about this problem to the BSNL employees at Lalkuan. But still I'm facing the same problem with my Broadband connection.
I have taken the plan o[censored]nlimited Internet usage which rentals Rs. 750/- per month, but i hardly utilized my plan due to the above reason.
Since I'm a working professional, I can't stay in my house all the day for using the internet, But when I return from my work, i never get connected to the internet due to this problem.
though I have registered complaint in the local telephone exchange, the problem has not been solved.
And I didn't even get a prompt response from the BSNL personnel at this location.
Please see that the Internet connectivity problem with my number be solved as soon as possible.
Thanks,
Sandeep Kumar K
Aug 13, 2020
Complaint marked as Resolved
BSNL - landline telephone — wrong billing
My BSNL landline no. is[protected]. I had applied for a landline connection which is incoming only but BSNL is sending me a bill of 190/- which is for outgoing facility since 3 months. They had done this for the first month also but I reported to them and they changed. Now they have again included outgoing facility charges. I had clearly mentioned in the application form that I want incoming only. I request you to enquire this with respect to my application details.They had even sent a bill of 80,000/- once and on reporting they changed it.
I demand action against these people who even after my queries are not responding properly.