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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 459

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P
pawan75
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call summary (outgoing)

Address:Shimla, Himachal Pradesh

Dear Sir,

Sir pls. give the details of call summary (incomming & outgoing) of my landline bsnl bill from 1 August-2012 to 30 september-2012...
phone[protected].my email id is, {pawan.[protected]@gmail.com}

reply me as soon as possible because of it's a major problem for us...thank you...

Pawan Kumar
Shimla
[protected]...
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T
tv.niceguy
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted and harassing phone calls

Address:Jodhpur, Rajasthan

This person has been actively calling my land line and is using abusive language... He has also attempted to threaten me to the extent of physical violence. The number is : [protected] . Please look into this as soon as possible....
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H
hotel rajwada
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST BROADBAND CONNECTIVITY AND SERVICE

Address:Pune, Maharashtra

we are a three star reputed hotel in baner, Pune since 11 years working in the hotel industry. we are using 4-6 bsnl landline connections as well as the broadband connection. The complete ordering, billing and closing system is dependent on the internet for which all the computers are connected through LAN and our day to day work is dependable on the broadband connectivity.

I am facing toooo many problems regrding the broadband...
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S
SHUAIB449
from Kolkata, West Bengal
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sixth day delay from the date of starting

Address:West Champaran, Bihar

we have apply for broadband & land line connection.we are submitted our whole demand amount 1250/-date is[protected] name -shuaib alam BET[protected] demand draft no [protected] land line no is [protected].sixth day our waiting time but my broadband connection is not active from the date of complant.we have bad experience for bsnl bb department.any information for contact mobile- [protected] email- [protected]@yahoo.in...
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P
pareshpsurti
from Ankleshwar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About Flash massage

Address:Narmada, Gujarat

Dear Sir,

I am using BSNL mobile phone for last 7-8 years.

I am getting Flash Massage on my mobile Screen, If press OK by mistake then My balance may be deducted. So made call to BSNL customer care to stop such a flash massage, then they told me that your all massage will be stopped. But sir I want to stop only Flash Massage.

Please help to stop my Flash Massage. I don't want to stop my all...
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M
Mohammed Rafiq
from Bhopal, Madhya Pradesh
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BSNL Broadband Complaint

Address:Ujjain, Madhya Pradesh

Dear sir, we are facing a serious problem regarding our broadband connection but after 3 month till date we are not satisfied with service. We are some time register complain about no connectivity and paid my all bills but not use broadband connection properly. We only use few days from last 5 month and register more then 3 times my complaint. Bsnl had said me that maybe passable your modem is faulty. Bsnl have checked my modem and said your...
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A
ashish sinha 9475
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong deduction of mobile balance

Address:West Bengal

respect sir/madam,
i m useing bsnl sim whose number is [protected] . two week ago i had to visit haridwar and befor that i had subscribed the sms pack of rupes 31 and while i was on romng my sms pack which was subscribed on my number doesnot work and when ever i use send my sms to my friends it diduct the balance from my main account nd for i had also lodged an complain to network suscriber ... they...
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S
Sangeeth Kumar
from Muluppilagadu, Kerala
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Wrong information- Poor service (Poorest service offering TELCo in the world

I wanted to do a data recharge for my 3G mobile([protected]). Just checked to confirm about recharge amount so Google it & went to Official BSNL page. As per info. displayed on the page (151 recharge for 1GB data - 7 days validity) [Source:http://www.bsnl.co.in:9080/opencms/bsnl/BSNL/services/mobile/3g_prepaid_... ] I did online recharge with an amount of 151 Rs.

Even I got confirmation message also:
u/r...
+1 photos
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V
Viswanathan Pillai.C
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delay of landline shifting

Address:Alappuzha, Kerala

Dear sir/Madam
I have requested to since more than twenty five days about my existing land line connection[protected] shift from my old house to new house.
Only 10 mtr distance from old house to new house.we were contacted to the telephone exchange at more time.But till now they didn't response anything.So kindly do something as early as possible.
thanks& Regards,
Viswanathan Pillai.C
Mavelikkara.br...
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D
Dhan_P
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of Hard copies of BSNL Landline bill

Address:Maharashtra

Dear Sir,

Request you to send us the hard copies of the landline bill of our company,Please find below the details of the same

Landline No :[protected]

Address :

Tranter India Pvt. Ltd.
Gat No.127/128,Dingrajwadi, Tal.Shirur.
Pune-412208 India.
Lalit.[protected]@in.tranter.com
Phone: +[protected]

We have received the letter for Outstanding...
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P
prabhakarnet
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RECHARGE

Address:Kamrup, Assam

DEAR SIR ,
I WAS RECHARGED MY MOBILE NO [protected] ON 29/09/2012 RECHARGE FROM 349217 REF NO[protected] IN A OUTLET FOR 300 AS TOPUP BUT UNFORGETTALY IT IS RECHARGED AS FREE LOCAL CALLS IN RECHARGE OPTION BUT THAT DAY I WAS TRYING TO CONNECT TO THE BSNL CUSTOMER CARE FOR SO MANY TIMES BUT IT IS NOT CONNECTED DUE TO NETWORK BUSY . NEXT DAY IT WAS SUN DAY SO I CONNECT NEXT DAY TO THE CUSTOMER CARE TO CONVERT MY RECHARGE AMOUNT IN TO...
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V
vijaybina949
from Mumbai, Maharashtra
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unauthorised deduction of money

Address:Allahabad, Uttar Pradesh

Dear Sir,
my name is vijay kumar patel and i complained about BSNL telecoms service to unauthorized deduction of money in term of service pack.
i am suffering from many times in last five days. they are start these service without my permission and deduct the money. i am complain four time but they did not work. they give me a docket no. I29UE302832, I29UE302850, I29UE306485, J03UE305181.but after that they also...
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A
Ajit Panda1950
from Ahmedabad, Gujarat
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Landline dead since 21.09.2012

Address:South 24 Parganas, West Bengal

Complaint No [protected] dtd.24.09.2012.
My BSNL telephone no.[protected] is out of order since 21.09.2012.After filing compaint to the concerned dept. no adequate action has been taken so far and rather after repeated telephonic conversions with the responsive authority officers from my side it seems that the authority is just bounding me to surrender this telephone no.
Sir,during the preparation of the Bill the rental charge...
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T
thiruzambia
from Viraganur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forced subscription for Video Bar

Address:Chennai, Tamil Nadu

My Cellphone no. [protected] with BSNL CellOne service. Just now today (03/10/12---12.45pm for Rs.30) I got an unauthorized reduction from my prepaid amount Rs.30 towards the subscription for Videobar. Immediately I unsubscribed (02-45pm today 03/10/12). Three months before the same had happened. That time also I immediately unsubscribed and made a complaint to BSNL with an appeal as well to get the refund of Rs.30. I did not get any reply...
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N
nasimali
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction was failed

Address:North 24 Parganas, West Bengal

Dear Sir,

On 03.10.2012 i made online BSNL Landline Bill Payment for Rs.414 through my AXIS Credit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please conatct us at [protected]@billdesk.com for any queries".i came to know that Rs 414 was debited from account and same was reflected in my transaction list today. Here with this complaint i had attached error screen...
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S
sahmed786
from Chandigarh, Chandigarh
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Land Line Bill of BSNL of Tel.0120-2885708

Address:Ghaziabad, Uttar Pradesh

Dear Sir,

I have registered myself with BSNL regarding sending monthly bill on my E-mail ID.It has taken 4 months and BSNL has failed to forward the Pass word after a lapse of 4 months.BSNL,for want of this I could not get the bills on my ID. More over they are not sending the bills by post.It is not possible for me to maintain the Bills.Some times it becomes trouble some in producing the bill when required.br...
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A
arunku1987
from Delhi, Delhi
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DEDUCTION OF MONEY FOR NON SUBSCRIBED SERVICES

Address:Vellore, Tamil Nadu

Dear Sir,

I am Arun Kumar, my Mob. No.- [protected], I am facing problem from your customer care side July to till now. Problem is that, from my Mob. balance is deducted (Rs. 3) in ever three-four days. When 1st time (on 26/07/12) my balance deducted then I called to customer care (1503 & 155223 ),I humble request to customer care please dis-activate whatever value added services activate on my Mob. and I also told him that,...
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D
digant001
from Delhi, Delhi
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3g problem, no response from customer care executives

Address:Kendujhar, Odisha

I have a BSNL3G Sim. from last 2 weeks 3G is not working. The 3G symbol sometimes appears & suddenly disappears. i have told this problem to at least 15 customer care executives, but no result. Nobody knows what is the problem. Everybody have their own suggestions and most of them are Similar to each other, some executives are so dumb that they disconnect the line when told about the problem. I don't know why BSNL had recruited such...
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p n nagappaiah
from Kolkata, West Bengal
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TELEPHONE DEAD FOR THE PAST 3 MONTHS

Address:Bangalore, Karnataka

MY TELEPHONE NO IS [protected] LOCATED IN KODIGEHALLI AND is dead almost 90 days now. I registered complaints over phone which hardly yielded much result. i HAVE ALSO GIVEN COMPAINT IN WRITING ALSO. The normal reply was "cable fault". I have been registering complaints almost everyday and my has been begging everybody in the department including at Sahakarnagar and and RT Nagar. No body is cared about the complaints here.The service...
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bharathm22
from Bengaluru, Karnataka
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For Unsubscription of SMS from INDIA TIMES

Address:Bangalore, Karnataka

kindly unsubscribe the services, sms on my bsnl mobile no.[protected] and stop deductions of Rs. 10/-...
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