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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Mar 29, 2026
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V
Valentinofdes
from Mumbai, Maharashtra
Jun 22, 2012
Resolved
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Address: North Goa, Goa

Hi,

I activated my broadband connection in the month of September and kept a dep of Rs.1750. I missed paying the bill in the month of Nov - Dec due to personalreasons and received a text message stating that my line has disconnected in Dec.

Since the line was disconnected and the deposit was with BSNL I left the matter as I had to move to Mumbai for a few weeks and decided to come back and sort the matter.

After returning I was surprised to find more bills.

Tills date my total outstanding is about Rs.5,500 without using the service and after cancellation of my broadband.

Please advise as the customer care is pathetic.
Aug 13, 2020
Complaint marked as Resolved 

BSNL — BROADBANK INSTALLATION CHARGES LEVIED DOUBLY

I am having Internet connection-broadband. It continued with my landline phone-[protected] upto Nov.2007.. Thereafter I had to surrender the same for some period. At the time of first installation, I was charged for Modem as well as installation. Now when I got it restarted in the month of February, 2009, I was astonished to see that I have been again levied Installation charges of 500/-. On taking up the matter with BSNL oofice Dhuri, I was directed to talk to JTO on duty, who in turn just said that as per BSNL policy, we have to levy these charges again. While at the time first installation and afterwards its surrender, I was asked that you have to retain the modem and you can get it restarted any time without any installation charges. As there is no satisfactory reply from the local authorities so this complaint.


J.K.DHIR
e-mail [protected]@gmail.com
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    V
    Vasudeo P.munde
    from Gevrai, Maharashtra
    Jun 21, 2012
    Resolved
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    Resolved

    I forgot my postpaid mobile account number

    Address: Beed, Maharashtra

    I am vasudeo Pralhad munde . i am your companys customer since two yaear . my mobile No is [protected]. I use net banking service in this matter i have the main problem to online payment of postpaid mobile account number.
    please send the my account number to my email id----- [protected]@yahoo.com
    ...
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    S
    Saminder Sandhar
    from Adampur, Punjab
    Jun 21, 2012
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    Address: Jalandhar, Punjab

    Sir,
    My mobile number is [protected]. I have been charged Rs.10 for MASALA JOKE service that i have not even subscribed.I have sent many messages to unsubscribe this service but message can not be sent. I have also called customer care but call was not possible. So i request you to stop this service and refund my 10 rupees.

    BSNL — unsubscription

    sir i want to say that by fault i have subscribed a service of krishna of the day on mobile provided by wap.mauj.com on bsnl mobile. I want to unsubscribe it but not getting the proper response by customer care. Kindly unsubscribe it. Thank you sir.
    Hello,
    I also have the same problem. They have renewed my services without my consent. I recieved a message from[protected] stating that " Thanks for using our Cricket service. Your services has been renewed for the next 30 days. Rs.20 charged."
    I want to know the procedure to unsubscribe these services from 55888.
    Please help...my no. is [protected]
    Thanking you in anticipation.
    Unsubscribe bsnl/handygo fever wap service. Every week Rs 8 get cut. I am not using this service. My mobile no. is [protected].
    My cell no is [protected].Without my knowledge I was subscribed for Southern Babes pack by BSNL in January 2013..Please unsubscribe me immediately.
    Thanks
    J Krishnan
    [protected]
    Karaikal
    Pondicherry
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      K
      kartik4511
      from Ahmedabad, Gujarat
      Jun 21, 2012
      Resolved
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      Address: Ahmedabad, Gujarat

      Dear Sir/Madam,

      I am using bsnl 3g card for internet purpose. I used to recharge with Rs. 400/- and using 1GB per month.but in last week I have done recharge of Rs. 450/- having usage of 2.5GB for 30 days. After availing this recharg facility i felt that the speed of interent is very slow as compared to earlier. I have called in customer care to solve my problem but nobody is responding to my answer properly & giving me excuses.Dear Sir/Madam is there any solution for the same as i am really facing a problem as internet is not supporting the speed which i want to complet my work.
      Pl. do needful.
      My mail Id - [protected]@gmail.com

      Thanks & Regards,
      Kartik Ghiya.
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        Shishir Chauhan
        from Didwana, Rajasthan
        Jun 21, 2012
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        Address: Agra, Uttar Pradesh

        I have never subscribed the subject offer but BSNL is deducting Rs.8.00 p. m.since 3 months in a illegal manner.Kindly deactivate
        the service immediately and refund Rs. 24.00
        SHISHIR KUMAR CHAUHAN
        2-NEW GOVIND NAGAR SHAHGANJ
        MOBILE;[protected]
        Email:shishirkchauhan2gmail.com
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          U
          Ujjayini Das Sarma
          from Kolkata, West Bengal
          Jun 21, 2012
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          Address: West Bengal

          I have bSNL Broadband home plan 250. I make advance annual payments in January every year. For last few months I'm having severe problem in accessing the internet. even after repeated complaints the problem is continuing. I can access the nET for a few minutes at a stretch then it goes offline. And at times it becomes available sometime later but most of thwe time it is not available for that day at all. The modem has been checked by the company and it is found to be in order. they are now not taking any interest and I'm feeling extremely frustrated! My phone no is [protected].
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            F
            Funnyk Bunnyy
            from Gurgaon, Haryana
            Jun 21, 2012
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            Address: Bangalore, Karnataka

            i have an bsnl mobile prepaid connection [protected] this is andhrapradesh number i am using it in roaming. i am unable to deliver the messages from this number to any airtel number and balance is deducted from my account without delivering the message. i tried to contact the customer care of bsnl but they r not responding and blaming my handset and ask to contact customer care of andhra how can i contact them when i am in roaming. i have checked everything and it is the mobile operator issue not the issue with my handset. please help me out with this.
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              R
              r.sambath kumar
              from Chennai, Tamil Nadu
              Jun 21, 2012
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu

              i got msg from "[protected]" on 4/5/2012&4/6/2012 as "thanks for subcribing video bar" and rs30+30=60 deducted automatically without my permission .though, i have send msg to unsubcribe the service.when i complained to customer cell &k.k.nagar exchange they gave the no as my complaint no;F06ch348399&F07352098 and informed me the msg will be sent to concern dept but they can't do any thing reg refund because it is done by somebody whose is not under their control or area.I have lost Rs60+6(for sms to un subcribe). they say only CGM orGM of bsnl can do something for refund!!. this kind o[censored]nauthorised money deduction amount to stealing our money?!!.FOR THE SEVICE NOT ASKED AND NOT USED HOW CAN A DEPARTMENT TAKE OUR MONEY ?.
              I REQUEST THE CGM OR GM OF CHENNAI TO LOOK INTO THE MATTER &DO THE NEEDFUL FOR THE REFUND OF RS,60 .
              P.THAMATANTHI
              CELLNO:[protected]
              Aug 13, 2020
              Complaint marked as Resolved 

              BSNL — 556781030

              Dear Sir,

              I am using BSNL number[protected], company subscribed a service to my number and i got a sms from[protected] that THANKS FOR USING SUBSCRIPTION SERVICE, YOU HAVE BEEN CHARGED Rs. 30/- on

              I complaint against this to the customer care, but even they are not awae of this srvice and told that they can not track this service.

              556781030 — unsubscribe 556781030 service

              Dear Sir,

              I am using BSNL number [protected], company subscribed a service to my number and i got a sms from[protected] that THANKS FOR USING SUBSCRIPTION SERVICE, YOU HAVE BEEN CHARGED Rs. 30/- on

              I complaint against this to the customer care, but even they are not awae of this srvice and told that they can not track this service.

              please do it in urgent basis.
              9/jan/2010... i am using [protected] Mobileand i got a Service message from from[protected] that THANKS FOR USING SUBSCRIPTION SERVICE, you have been charged Rs.30.

              Please immediate unsubscribe this service.
              otherwise i think to change my SIM card.
              Plz unsubscribe[protected] service my no. [protected]
              plz unsubscribe the video service came from [protected] thax my no [protected], [protected], [protected]
              Dear sir, i am using BSNL number [protected], company snuscribed a sevice to my number and i got a sms from[protected] that thank u for using SUBSCRIPTION SERVICE, you have been chaged Rs 30/-on.I complaint against the customercare but they are not solve my problem.Plese immediate, UNSUBSCRIBED this sevice otherewise I think to chang my number.

              Video Bar — Video bar 556781030

              I ([protected]) have not subscribed any video bar the amount is automatically deducted.
              There is no option to unsubscribe. Please unsubscribe and we sence this is purely a fraud and request necessary action.
              Dear sir, i am using BSNL number [protected] company snuscribed a sevice to my number and i got a sms from[protected] that thank u for using SUBSCRIPTION SERVICE, you have been chaged Rs 30/-on.I complaint against the customercare .Plese immediate, UNSUBSCRIBED this sevice otherewise I think to change my number This is the second time, I lost 60Rs/-. Do need ful at the earliest
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                A
                anil kr.ojha
                from Barddhaman, West Bengal
                Jun 20, 2012
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                Address: Jharkhand

                I Anil kr. Ojha recharge Rs.100/-in my mobile no.[protected] on 9 June 2012 at 1820 hrs and recd. Massage by Oxygen “ Rs.100/- received for top of [protected] Transaction Success full (o) TID[protected]” AND recharge Rs.100/-in my mobile no.[protected] on 9 June 2012 at 1833 hrs and recd. Massage by Oxygen “ Rs.100/- received for top of [protected] Transaction Success full OXI Trans ID[protected] I(o) TID[protected]”
                BUT No top up recharged in my both mobile no.[protected] and [protected]
                Then I inform BSNL customer care they provide me to your TOLL FREE NO.[protected]. Then I contact with your service. FIRST your customer care REPLY “my mobile already recharged “Then I reply NO MY MOBILE NOT RECHARGED. THEN your customer care REPLY “YOUR MONEY RETURN TO MY BANK ACCT.STATE BANK OF INDIA.”
                BUT SIR NIGHTER MY MOBILE RECHARGED NOR RETURN MY MONEY.
                PSE. VERIFY AND TAKE NECCECERY ACTION AND INFORM TO ME IN MY MOBILE NO.[protected] OR [protected]@gmail.com
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                  S
                  subhashkareddy
                  from Raia, Goa
                  Jun 20, 2012
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                  Address: Hyderabad, Andhra Pradesh

                  i have BSNL cellone number [protected] . Without my knowledge the dailer tone option was activated and Rs 30 getting deducted from my prepaed balance. for this to talk to the customer care of the bsnl I have been trying to speak with them on their custormer care num [protected] but the number is not existing for many days. i gone thru the bsnl website to lodge a complant but there i did not find any way to approach the concerned persons. i really shocked to see their contact us, complaint booking, reach us options are useless and none of them are working properly. All the concerned officers regarding customer care of the bsnl are not approchble and gone into hidden state. It is very pathetic to have the bsnl number as i did a big crime in my previous janam. i request the concerned department in the bsnl look into my problme and give me a solution of deactivating my dialer tone. i have a sympathy on the government agencies so that im still wish to continue with BSNL so BSNL dont test our patience with ur careless and irresoponsible attitude. i[censored] do like this, soon the BSNL will disappear as defacto..

                  K subhash Reddy
                  [protected]@yahoo.co.in
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                    A
                    arijit29dec
                    Jun 20, 2012
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                    Address: Bangalore, Karnataka

                    To

                    The Asst. General Manager (PR),
                    Office of the Pr. General Manager,
                    BSNL, Bangalore Telecom District, Telephone House,
                    Raj Bhavan Road, Bangalore – 560001

                    Sub:- Complaints raised several times but no action taken

                    Sir/Madam,

                    This is to inform you that I’m the customer of BSNL Landline and Broadband service having Landline Number – 28452985, Customer ID – [protected] and Account number – [protected]. I have raised complaints so many times as internet is out of service and also for noisy landline, but no action has been taken so far. I’m providing you the complaint / docket numbers that I raised.
                    Broadband internet out of service complaint number :- [protected] ( one week over , no action taken )
                    Landline related complaint/docket numbers :- ( one week over , no action taken )
                    [protected]
                    [protected]
                    [protected]

                    Even though I raise complaints, the complaints are closed automatically without any action. I really wonder how technician can close the complaint without resolving the issue. Technicians always expect some bribes , if we don’t offer them any money they won’t work on the complaints and this scenario is very normal in the case of BSNL. I’m providing you such number to you whose name is Mr Thimmiah and his mobile number is +91 [protected]. He’s an in-charge at Whitefield exchange and very famous for asking money. I can also provide other customer’s feedback on the same.
                    Therefore I’ll cancel my BSNL connection for worst experience and inform you hoping that the necessary action will be taken. I won’t be surprised if I don’t get any response from your end as well as I know BSNL people work in similar fashion as experienced.

                    Thanking you,

                    Yours faithfully,

                    Arijit Bhowmick

                    Place :- Bangalore 560067
                    Dated : June 20th,2012
                    THE WORST EVER CUSTOMER CARE!!!
                    THEY TREAT YOU LIKE A BEGGER.

                    I SUGGEST EVERYBODY DONT GO FOR BRODBAND

                    THE MOST UNGRATEFUL AND WORST CUSTOMER CARE ORGANISATION OF INDIA.

                    THE MOST UNGRATEFUL AND WORST CUSTOMER CARE ORGANISATION OF INDIA

                    THE MOST UNGRATEFUL AND WORST CUSTOMER CARE ORGANISATION OF INDIA

                    THE MOST UNGRATEFUL AND WORST CUSTOMER CARE ORGANISATION OF INDIA

                    THE MOST UNGRATEFUL AND WORST CUSTOMER CARE ORGANISATION OF INDIA

                    THE MOST UNGRATEFUL AND WORST CUSTOMER CARE ORGANISATION OF INDIA

                    BSNL — No action taken for the complaint

                    Hi,

                    I got the telephone after four months and after one week i went to office to take Modem.
                    I gave 200 rupees to issue the modem.
                    I applied complain for changing internet plan on July 19, 2008 but still its not done. Still old internet plan
                    is showing in bsnl office.

                    My complain no is 19070192.
                    Today when i talked with toll free no 1500 number, bsnl office issued new complain no 5080019
                    for the same problem.
                    I think i will be getting new complain no for the same problem every month as per bsnl Toll free no 1500.
                    This is our india bsnl office.

                    Portal ID and Password was not provided by BSNL office. I can not check the internet usage.
                    When i tried to contact bsnl office, no body knows about it simple office employee tells
                    that you will receive mails automatically .
                    Everyday i check mail that one day i will be receiving Portal ID and password.

                    I think BSNL office should be closed as soon as possible. No use of BSNL office.
                    Telecom minister should take action against BSNL work style.

                    Thanks
                    sanjeev
                    Bangalore
                    bsnl not proper working. shame bsnl
                    bsnl officer not provided me gprs setting
                    i trying 25 days

                    [protected]
                    Sir

                    I am nth time complaining my land line not working some one comes from the department it will work for some days and again it will go out of order My no is 28585897
                    The worst and most unscrupulous organisation ever experienced by me...to utter shame the BSNL staff ask for money to get your line repaired. So far I have not got back the security deposit of 2 landlines inspite of doing all the formalities. I donate that money for the welfare of the organisation...

                    BSNL — No action has been taken so far

                    My mobile no is [protected] and it is under Student power plan. I have been trying to recharge my no with Rs.28 booster pack(on net Re 1/3mins & off net Re 1.20/3mins) from 10/7/2011 onwards. Still now i could not recharge my number with Rs 28 booster pack.I have enquired in bsnl custermer care callcenter,whether Rs 28 booster is applicable to my number and they assured me that absolutely appicable.Regarding this i have been making complaints at the bsnl custemer care but still now no action has been taken from bsnl. still now also i could not recharge my number with Rs 28 booster. kindly atleast now take the necessary steps to resolve the problem
                    Thank you.

                    BSNL — no action taken

                    I have given complain for my phone dead from 11-04-12. No action has been taken till now. When i approached to BSNL circle office they are saying come tomorrow we will look at it but still now no action has been taken. My phone is connected with broad band so i am get trouble to access.

                    I want action to be taken fast.[protected]
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                      S
                      supriyasharma
                      from Amritsar, Punjab
                      Jun 20, 2012
                      Resolved
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                      Resolved

                      Address: Himachal Pradesh

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                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        mervin fernandes
                        from Pune, Maharashtra
                        Jun 20, 2012
                        Resolved
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                        Resolved

                        Address: North Goa, Goa

                        This is with reference to my landline no[protected]. The phone is not working since the last 2 weeks. I have complained a no of times and have even visited the telephone exchange in Siolim and yet no action is taken. When I visited the telephone exchange around 10 days ago, they tell me that the concerned person has met with an accident. If this is the level of service, what is the use of this telephone exchange. Is BSNL a money minting racket for the government. I am sure in case, a person defaults on the monthly bill, the authorities will make that person suffer by disconnecting the telephone line. But what option does a person have when a phone is dead and un-usable and the authorities just do not care a bit. I live in a remote location called Maina-Sodiem and the mobile signals are very poor and that's the reason my parents have to depend on the landline. However, we are not benefitting at all from this phone. How much time does it take for a phone to be repaired. BSNL is nothing but a scam
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Hi,

                        My BSNL Landline Phone is not working for last 2 Days, so please give me any positive response for this. My Telephone number is[protected].

                        Regards,
                        Rajan Patel
                        Hi,

                        My BSNL Landline Phone is not working for last 14 Days, so please give me any positive response for this. My Telephone number is[protected]
                        Hi,

                        My BSNL Landline Phone is not working for last 2 Days, so please help me out as early as possible. My Telephone number is[protected].

                        Regards,
                        Unnat Bhavsar
                        I have BSNL Landline which offenly remains discountted due to faulty connecting wires from tree instead of poll near my house . Since last tow year, i am complaining the same to lineman whenever they come to repair every month to my home. my telephone number[protected] . You are requested to get it repaired properly.

                        regards
                        mahesh goyal
                        40 south model gram ludhiana-pUnjab
                        Gud Morning,

                        BSNL Landline Phone is not working for last 1 Day, so please give me any positive response for this. My Telephone number is[protected].
                        my phone is not working properly for the last one month after giving several comlaints also no step has been taken.[protected]
                        Hi

                        my phone is not working from 15 days, please make it ready as early as possible.

                        tel-No:[protected]

                        Thank you
                        my BSNL landline phone no.[protected] is dead since 1day and need urgent attenetion to repair the fault. Requesting you to solve the problem at earliest priority bases.
                        Regards,
                        Mitesh
                        Hi,

                        My BSNL Landline Phone is not working for last 2 MONTHS, so please give me any positive response for this. My Telephone number is[protected].

                        Regards,
                        SARDAR SINGH
                        My landphone number[protected] is not functioning for the last three months i have complained so many times but i did not get any response.please respond.
                        Regards
                        Raman
                        OUR LANDLINE PHONE IS NOT WORKING .PHONE NO. [protected] ON THE NAME MANJIT SINGH
                        HOUSE NO 523/10 AMAN NAGAR HARDOCHANNI ROAD GURDASPUR.KINDLY PLEASE DO THE NEEDFULL.THANKS
                        my phone no is[protected] my phone oftenly become dead. I have complaint so many time to local officer but nobody responding me. My telephone is working only 5-6 days in a month.

                        address
                        village-mazipura
                        post-netarwas
                        distt-sikar (Rajasthan)
                        telephone exchange
                        Kasli-sikar (Rajasthan0
                        i want to detail about the id caller facility and please say to khatu exchange to on id caller facility on my number[protected]
                        my phone no is[protected] my phone oftenly become dead. I have complaint so many time to local officer but nobody responding me. My telephone is working only 5-6 days in a month.
                        my phone no is[protected] my phone oftenly become dead. I have complaint so many time to local officer but nobody responding me. My telephone is working only 5-6 days in a month.
                        my phone no is 26423530 in bangalore . it is not working from last 4 dasys please correct it...
                        BSNL i am not at all happy with bsnl services . they r not changing my set which is not working properly and which is more than 10 year old... my phone, in spite of repeated request to the concerned JTO
                        H.S.SANDHU
                        MY TEL NO-222 4301
                        1279, PHASE 3 B 2
                        MOHALI
                        CELL NO [protected]
                        my phone no[protected] By Name Of Mr Ramakant Laddha Address is 56 Malsisar Apartment Hawa Sadak Jaipur is Not working. i deposit due amount of this landline no. but phone is still dead. i want to know this no's account details as soon as possible.
                        My phone no.is [protected].my phone is dead from last 2days.
                        Dear sir,
                        WE have paid bill on 24/03/2009, but line not yet activated, ph no. 28485106, bill no. 0308719 receipt no. KN 0054610. please check the detailes activate my phone connection.

                        thanking you.
                        Respected sir,

                        I am biju PM working in abu dhabi uae, my telephone No - Home- [protected] not working pat one month i complaint this problem to our kulakkada exchange but did not maintain still, so i requested to you kindly look in to the matter .


                        An early action is requested.

                        Biju PM
                        TO
                        The BSNL
                        ACCOUNTS OFFICER
                        KOLKATA.
                        Dear Sir,
                        I HAVE ONE BSNL LAND LINE CONNECTION, NO-[protected]; DURING FEW MONTHS I AM FEELING LOT OF PROBLEM IN MY LAND LINE.
                        1. I HAVE PAID BILL ON DECEMBER, 2008, I HAVE GOT A MESSAGE IN MY MAIL FOE BILL PAYMENT AND ALSO CONFIRM BY CHECK CLEARATION FROM BANK AGAINST MY BILL. BUT BSNL OUT GOING LINE IS DISCONNECTING IN MY LAND LINE AFTER 15 DAYS FROM THE DATE OF PAYMENT. AGAIN I HAVE COMPLAIN IN 1500, AFTER 24 HRS I HAVE GOT OUT GOING CALL, I AM FAIMILY MAN TELEPHONE IS REQUIRED FOR MY EMERGENCY ANY WORK. I AM NOT ENJOY THE TELEPHONE.THIS IS THE WORTH LESS AND NEGLIGENCY DUTY OF BSNL DEPARTMENT IN KOLKATA.
                        2. AGAIN I HAVE PAID BILL ON 26TH FEB 2009 RS-774/-. Idbi-bank check, no-74207, date -27th Feb 2009, DROP THE CHECK IN SALT LAKE CITY BANK. After 2MONTH (21/04/09) MY TELEPHONE IS DEATH (THEY DISCONNECT MY LINE.I HAVE ENQUIRED IN TELEPHONE BFHAWAN, KOLKATA, 1500 NO, BALLYGAUNGE PLACE TELEPHONE OFFICE, BUT I AM NOT GETANY SATISFACTORY ANSWER, HE TOLD TO ME, YOU DO NOT PAY THE BILL ON FEB 2009, HOW, ALREADY I HAVE PAID BILL ON 26TH FEB 2009, THIS IS PROVE BY BANKING STATEMENT.I HAVE BANK STATEMENT. I AM HARRAESMENT FROM NEGLIGENCY AND WORTHLESS DUTY OF BSNL ACCOUNTS OFFICER KOLKATA ZONE[protected], 0661/ 0638).
                        3. I HAVE GOT BILL ON 23/04/09 BY POST RS-635/- FOR FEBRUARY 2009 AND MARCH 2009, BUT I AM NOT GOT MESSAGE BY MAIL, PLEASE RECTIFY THE NEGLIGENCY AND WORTTHLESS DUTY OF BSNL ACCOUNTS OFFICER.OTHERWISE PUBLIC WILL BE HARAEMENT. I WILL GO TO DIFFERENT MEDIA OF BENGALI AND ENGLISH CHANNEL FOR THIS WORTHLESS DUTY OF BSNL ACCOUNTS OFFICER, KOLKATA., I AM FAIMILY MAN TELEPHONE IS REQUIRED FOR MY EMERGENCY ANY WORK. I AM NOT ENJOYING THE TELEPHONE.KINDLY DO THE NEEDFUL AND OBLIEGE.
                        THANKING YOU
                        REGARDS
                        SUSHANTA MAITI
                        [protected]
                        TO
                        The BSNL
                        ACCOUNTS OFFICER
                        KOLKATA.
                        Dear Sir,
                        I HAVE ONE BSNL LAND LINE CONNECTION, NO-[protected]; DURING FEW MONTHS I AM FEELING LOT OF PROBLEM IN MY LAND LINE.
                        1. I HAVE PAID BILL ON DECEMBER, 2008, I HAVE GOT A MESSAGE IN MY MAIL FOE BILL PAYMENT AND ALSO CONFIRM BY CHECK CLEARATION FROM BANK AGAINST MY BILL. BUT BSNL OUT GOING LINE IS DISCONNECTING IN MY LAND LINE AFTER 15 DAYS FROM THE DATE OF PAYMENT. AGAIN I HAVE COMPLAIN IN 1500, AFTER 24 HRS I HAVE GOT OUT GOING CALL, I AM FAIMILY MAN TELEPHONE IS REQUIRED FOR MY EMERGENCY ANY WORK. I AM NOT ENJOY THE TELEPHONE.THIS IS THE WORTH LESS AND NEGLIGENCY DUTY OF BSNL DEPARTMENT IN KOLKATA.
                        2. AGAIN I HAVE PAID BILL ON 26TH FEB 2009 RS-774/-. Idbi-bank check, no-74207, date -27th Feb 2009, DROP THE CHECK IN SALT LAKE CITY BANK. After 2MONTH (21/04/09) MY TELEPHONE IS DEATH (THEY DISCONNECT MY LINE.I HAVE ENQUIRED IN TELEPHONE BFHAWAN, KOLKATA, 1500 NO, BALLYGAUNGE PLACE TELEPHONE OFFICE, BUT I AM NOT GETANY SATISFACTORY ANSWER, HE TOLD TO ME, YOU DO NOT PAY THE BILL ON FEB 2009, HOW, ALREADY I HAVE PAID BILL ON 26TH FEB 2009, THIS IS PROVE BY BANKING STATEMENT.I HAVE BANK STATEMENT. I AM HARRAESMENT FROM NEGLIGENCY AND WORTHLESS DUTY OF BSNL ACCOUNTS OFFICER KOLKATA ZONE[protected], 0661/ 0638).
                        3. I HAVE GOT BILL ON 23/04/09 BY POST RS-635/- FOR FEBRUARY 2009 AND MARCH 2009, BUT I AM NOT GOT MESSAGE BY MAIL, PLEASE RECTIFY THE NEGLIGENCY AND WORTTHLESS DUTY OF BSNL ACCOUNTS OFFICER.OTHERWISE PUBLIC WILL BE HARAEMENT. I WILL GO TO DIFFERENT MEDIA OF BENGALI AND ENGLISH CHANNEL FOR THIS WORTHLESS DUTY OF BSNL ACCOUNTS OFFICER, KOLKATA., I AM FAIMILY MAN TELEPHONE IS REQUIRED FOR MY EMERGENCY ANY WORK. I AM NOT ENJOYING THE TELEPHONE.KINDLY DO THE NEEDFUL AND OBLIEGE.
                        THANKING YOU
                        REGARDS
                        SUSHANTA MAITI
                        [protected]
                        TO
                        The BSNL
                        ACCOUNTS OFFICER
                        KOLKATA.
                        Dear Sir,
                        I HAVE ONE BSNL LAND LINE CONNECTION, NO-[protected]; DURING FEW MONTHS I AM FEELING LOT OF PROBLEM IN MY LAND LINE.
                        1. I HAVE PAID BILL ON DECEMBER, 2008, I HAVE GOT A MESSAGE IN MY MAIL FOE BILL PAYMENT AND ALSO CONFIRM BY CHECK CLEARATION FROM BANK AGAINST MY BILL. BUT BSNL OUT GOING LINE IS DISCONNECTING IN MY LAND LINE AFTER 15 DAYS FROM THE DATE OF PAYMENT. AGAIN I HAVE COMPLAIN IN 1500, AFTER 24 HRS I HAVE GOT OUT GOING CALL, I AM FAIMILY MAN TELEPHONE IS REQUIRED FOR MY EMERGENCY ANY WORK. I AM NOT ENJOY THE TELEPHONE.THIS IS THE WORTH LESS AND NEGLIGENCY DUTY OF BSNL DEPARTMENT IN KOLKATA.
                        2. AGAIN I HAVE PAID BILL ON 26TH FEB 2009 RS-774/-. Idbi-bank check, no-74207, date -27th Feb 2009, DROP THE CHECK IN SALT LAKE CITY BANK. After 2MONTH (21/04/09) MY TELEPHONE IS DEATH (THEY DISCONNECT MY LINE.I HAVE ENQUIRED IN TELEPHONE BFHAWAN, KOLKATA, 1500 NO, BALLYGAUNGE PLACE TELEPHONE OFFICE, BUT I AM NOT GETANY SATISFACTORY ANSWER, HE TOLD TO ME, YOU DO NOT PAY THE BILL ON FEB 2009, HOW, ALREADY I HAVE PAID BILL ON 26TH FEB 2009, THIS IS PROVE BY BANKING STATEMENT.I HAVE BANK STATEMENT. I AM HARRAESMENT FROM NEGLIGENCY AND WORTHLESS DUTY OF BSNL ACCOUNTS OFFICER KOLKATA ZONE[protected], 0661/ 0638).
                        3. I HAVE GOT BILL ON 23/04/09 BY POST RS-635/- FOR FEBRUARY 2009 AND MARCH 2009, BUT I AM NOT GOT MESSAGE BY MAIL, PLEASE RECTIFY THE NEGLIGENCY AND WORTTHLESS DUTY OF BSNL ACCOUNTS OFFICER.OTHERWISE PUBLIC WILL BE HARAEMENT. I WILL GO TO DIFFERENT MEDIA OF BENGALI AND ENGLISH CHANNEL FOR THIS WORTHLESS DUTY OF BSNL ACCOUNTS OFFICER, KOLKATA., I AM FAIMILY MAN TELEPHONE IS REQUIRED FOR MY EMERGENCY ANY WORK. I AM NOT ENJOYING THE TELEPHONE.KINDLY DO THE NEEDFUL AND OBLIEGE.
                        THANKING YOU
                        REGARDS
                        SUSHANTA MAITI
                        [protected]
                        TO
                        The BSNL
                        ACCOUNTS OFFICER
                        KOLKATA.
                        Dear Sir,
                        I HAVE ONE BSNL LAND LINE CONNECTION, NO-[protected]; DURING FEW MONTHS I AM FEELING LOT OF PROBLEM IN MY LAND LINE.
                        1. I HAVE PAID BILL ON DECEMBER, 2008, I HAVE GOT A MESSAGE IN MY MAIL FOE BILL PAYMENT AND ALSO CONFIRM BY CHECK CLEARATION FROM BANK AGAINST MY BILL. BUT BSNL OUT GOING LINE IS DISCONNECTING IN MY LAND LINE AFTER 15 DAYS FROM THE DATE OF PAYMENT. AGAIN I HAVE COMPLAIN IN 1500, AFTER 24 HRS I HAVE GOT OUT GOING CALL, I AM FAIMILY MAN TELEPHONE IS REQUIRED FOR MY EMERGENCY ANY WORK. I AM NOT ENJOY THE TELEPHONE.THIS IS THE WORTH LESS AND NEGLIGENCY DUTY OF BSNL DEPARTMENT IN KOLKATA.
                        2. AGAIN I HAVE PAID BILL ON 26TH FEB 2009 RS-774/-. Idbi-bank check, no-74207, date -27th Feb 2009, DROP THE CHECK IN SALT LAKE CITY BANK. After 2MONTH (21/04/09) MY TELEPHONE IS DEATH (THEY DISCONNECT MY LINE.I HAVE ENQUIRED IN TELEPHONE BFHAWAN, KOLKATA, 1500 NO, BALLYGAUNGE PLACE TELEPHONE OFFICE, BUT I AM NOT GETANY SATISFACTORY ANSWER, HE TOLD TO ME, YOU DO NOT PAY THE BILL ON FEB 2009, HOW, ALREADY I HAVE PAID BILL ON 26TH FEB 2009, THIS IS PROVE BY BANKING STATEMENT.I HAVE BANK STATEMENT. I AM HARRAESMENT FROM NEGLIGENCY AND WORTHLESS DUTY OF BSNL ACCOUNTS OFFICER KOLKATA ZONE[protected], 0661/ 0638).
                        3. I HAVE GOT BILL ON 23/04/09 BY POST RS-635/- FOR FEBRUARY 2009 AND MARCH 2009, BUT I AM NOT GOT MESSAGE BY MAIL, PLEASE RECTIFY THE NEGLIGENCY AND WORTTHLESS DUTY OF BSNL ACCOUNTS OFFICER.OTHERWISE PUBLIC WILL BE HARAEMENT. I WILL GO TO DIFFERENT MEDIA OF BENGALI AND ENGLISH CHANNEL FOR THIS WORTHLESS DUTY OF BSNL ACCOUNTS OFFICER, KOLKATA., I AM FAIMILY MAN TELEPHONE IS REQUIRED FOR MY EMERGENCY ANY WORK. I AM NOT ENJOYING THE TELEPHONE.KINDLY DO THE NEEDFUL AND OBLIEGE.
                        THANKING YOU
                        REGARDS
                        SUSHANTA MAITI
                        [protected]
                        TO
                        The BSNL
                        ACCOUNTS OFFICER
                        KOLKATA.
                        Dear Sir,
                        I HAVE ONE BSNL LAND LINE CONNECTION, NO-[protected]; DURING FEW MONTHS I AM FEELING LOT OF PROBLEM IN MY LAND LINE.
                        1. I HAVE PAID BILL ON DECEMBER, 2008, I HAVE GOT A MESSAGE IN MY MAIL FOE BILL PAYMENT AND ALSO CONFIRM BY CHECK CLEARATION FROM BANK AGAINST MY BILL. BUT BSNL OUT GOING LINE IS DISCONNECTING IN MY LAND LINE AFTER 15 DAYS FROM THE DATE OF PAYMENT. AGAIN I HAVE COMPLAIN IN 1500, AFTER 24 HRS I HAVE GOT OUT GOING CALL, I AM FAIMILY MAN TELEPHONE IS REQUIRED FOR MY EMERGENCY ANY WORK. I AM NOT ENJOY THE TELEPHONE.THIS IS THE WORTH LESS AND NEGLIGENCY DUTY OF kolkata BSNL DEPARTMENT IN west bengal.
                        2. AGAIN I HAVE PAID BILL ON 26TH FEB 2009 RS-774/-. Idbi-bank check, no-74207, date -27th Feb 2009, DROP THE CHECK IN SALT LAKE CITY BANK. After 2 MONTH (21/04/09) MY TELEPHONE IS DEATH (THEY DISCONNECT MY LINE.I HAVE ENQUIRED IN TELEPHONE BHAWAN, KOLKATA, 1500 NO, BALLYGAUNGE PLACE TELEPHONE OFFICE, BUT I AM NOT GET ANY SATISFACTORY ANSWER, HE TOLD TO ME, YOU DO NOT PAY THE BILL ON FEB 2009, HOW, ALREADY I HAVE PAID BILL ON 26TH FEB 2009, THIS IS CONFIRMED BY BANKING STATEMENT OF IDBI SALT LAKEBRANCH, SO I am not responsible foe non payment of bill.THIS IS PROVE BY BANKING STATEMENT.I HAVE BANK STATEMENT. I AM HARRAESMENT FROM NEGLIGENCY AND WORTHLESS DUTY OF BSNL ACCOUNTS OFFICER KOLKATA ZONE[protected], 0661/ 0638).
                        3. I HAVE GOT BILL ON 23/04/09 BY POST RS-635/- FOR FEBRUARY 2009 AND MARCH 2009, BUT I AM NOT GOT MESSAGE BY MAIL, PLEASE RECTIFY THE NEGLIGENCY AND WORTTHLESS DUTY OF BSNL ACCOUNTS OFFICER.OTHERWISE PUBLIC WILL BE HARAEMENT. I WILL GO TO DIFFERENT MEDIA OF BENGALI AND ENGLISH CHANNEL FOR THIS WORTHLESS DUTY OF BSNL ACCOUNTS OFFICER, KOLKATA.I THINK ACCONTS OFFICER OF KOLKATA BSNL, CHITTING WITH ME., I AM FAIMILY MAN TELEPHONE IS REQUIRED FOR MY EMERGENCY ANY WORK. I AM NOT ENJOYING THE TELEPHONE.KINDLY RECTFY THE BSNL ACCOUNTS OFFICER WORTHLESS DUTY.

                        REGARDS
                        SUSHANTA MAITI
                        [protected]
                        Hi,

                        My BSNL Landline Phone is not working for last 5-6 Days, so please give me any positive response for this. My Telephone number is[protected]
                        This is with regards to our telephone no[protected] at vave panchtan, dandguri, tal-shrivardhan.
                        We are faising disturbances in our phone line since last 3 month
                        Inspit of having complained to bsnl shrivardhan office several time still we are facing with the same ishu.
                        And the region that we get to hear from bsnl department is that the problem is due to road departmwnt work .
                        Kindly look in to this matter and start our phone line at the earliest
                        Thanks
                        Your costumer
                        Tatkare S.R.
                        Hi,
                        my BSNL landline phone is out of order since 20th, so please i request you to respond to this complaint my telephone number is 25341746

                        thankyou
                        my number is [protected].Not able to dial.Incoming calls are received.Outgoing calls cannnot be made.
                        my phone no is[protected] in Ahmedabad . it is not working from last 4 dasys please correct it...
                        My BSNL landline phone is dead
                        My BSNL Landline Phone is not working for last 2 Days, so please give me any positive response for this. My Telephone number is[protected]
                        MY LAND LINE PHONE NO.[protected] IS COMPLETLY DEAD CONDITIONS FROM FROM 14/06/2009 COMPLAINT LODGED BUT NO ACTION AS YET.REPLY
                        My BSNL Landline Phone is not working for Last 45 Days.
                        Please give me any positive response for this. I have booked complaint at BSNL 198.

                        Still no response. My Land Line No is[protected]
                        my land line no.[protected] in haryana is not workig regulerly since last six month
                        Good opportunity to make complaint as well as to view our bill amount
                        Sub : BSNL Landline is not working Close to 1 Month, No :[protected]

                        From,
                        N Aravindakshan
                        Kannur

                        Dear Sir/Madam,
                        I am Sending this maul to inform you that my landline is not working since july 1st 2009.
                        My Telephone Exchange is Mambaram, in Kannur SSA.
                        I Have complained in your telephone Department so many times.But there is no reply from your side.I had given complaints in my Exchagne also.but they are not giving any support to my copmlaint.They are not providing any service to us.i am using Broad Band also in the same number
                        I cant use my Phone Since July 1st july.Please take it as a complaint and make necessary action to repair the telelephone and broad Band

                        Thanks & Regards

                        N Aravindakshan
                        Kannur
                        Cell No :[protected]
                        Dear sir/ madam i am harvinder singh frm village manghere tehsil tohana dist. fatehabad .haryana as a moument i m in australia my complate is my landline phone not working frm two weeks and we are already conform our area exchange nobody not care our complante so plz i request u call him our exchange or conform him which is possible my phone number is [protected] plz solve our problem as soon as possible thanx ...
                        phone is not working
                        my phone no is[protected] my phone oftenly become dead. I have complaint so many time to local officer but nobody responding me. My telephone is working only 5-6 days in a month
                        Dear Sir
                        I am Jiji koshy working in Dubai uae, my telephone No - Home[protected] not working properly monthly more than 10 time phone is not wrking i complaint this problem to our Kozhencherry exchange pathanamthitta and Tvla also but did not maintain still, so i requested to you kindly look in to the matter .

                        Not:old complaint No:[protected]

                        regards

                        JIJI KOSHY
                        06/08/2009
                        Hi,

                        My BSNL Landline Phone is not working from last week, so please give me any positive response for this. My Telephone number is[protected].

                        Regards,
                        Shruti M. Wardhekar
                        My BSNL Landline Phone is not working for last 7 Days, so please help me out as early as possible. My Telephone number is[protected].

                        Regards,
                        raviraman
                        My BSNL Landline Phone is not working for last 2 Days, so please help me out as early as possible. My Telephone number is[protected]
                        MY LANDLINE PHONE 26650951 IS NOT WORKING. MY ADDRESS NO.61, 2ND MAIN, SHREYAS COLONY, J P NAGAR 7TH PHASE, BANGALORE - 560078
                        hi,
                        i m rehana..my BSNL landline is not working from 5 days, so please give me a positive response as soon as posibble...my telephone number is[protected]
                        My BSNL willPhone is not working for last 2weeks, so please give me any positive response for this. My Telephone number is[protected]
                        As per Mr.Sanjay Tatkare complaint i have fully agree most of the time in this site of village like Vave panchetan, Dandguri, Vakalghar, Asuf Etc.all villagers are BSNL land line as well as Mobile user, but BSNL not provide porper service to customer .add one moer comoplint to BSNL in Dandguri Village BSNL Mobile Network Coverage not get .

                        Hope solve the promblem
                        Our telephone no. is[protected]. We can recieve the incoming call but no dial tone and its impossible to make call from our end. Kindly go in to the matter and do the needful to us as early as possible.
                        Phone is Not working :[protected] & 1038
                        we are user of bsnl broadband . our tel.no02718.261669 at aslali ahmedabad, we are regular paying our tel. bill but regret to inform that the service of broadband is not working properly. In this regard we have lodged numbers of complaints in aslali bsnl office but all are in vain

                        Bata India Ltd
                        Gurukurpa estate
                        Aslali
                        I am not happy with bsnl services, my landline[protected] is dead from last 5 days.
                        i have made several complaints but no action is taken by you.
                        please taken action as soon as possible else i have to surrender my landline.
                        I am not happy with bsnl services, my landline[protected] is dead from last 5 days.
                        i have made several complaints but no action is taken by you.
                        please taken action as soon as possible else i have to surrender my landline.
                        thanx
                        bsnl landline no.[protected] is not working.
                        To The manager im Mr aboobacker.pm sir i already made a complint to repire the faulty land line phone [protected], but unfortunatly no body even inquire about the faulty land line phone . and i also have complinted to this number [protected], and [protected] manjeswer exchange office which is in Kasaragod District, sir i hope u would take my requvest seriously, it is now all most 25 days that we are taking trouble without phone, im compaining u from abroad . thank u very much sir .

                        sincerly Aboobacker
                        LAND LINE NUMBER [protected] is not working from 10 days
                        15 days my no.26768985 not working. please check line & 2 month back not recieved bill. my e-mail id - md.[protected]@gmail.com
                        please send my bill & check line.
                        my landline number is not working for 3 weeks no is[protected]
                        manjit kaur w/o sh. late maan singh vill-malo daud teh-payal, distt-ludhiana
                        Respected sir,
                        I RENJITH S NAIR working in CRPF since last 10 years and now present at NAGPUR, MAHARASHTRA and my aged father and mother living in kerala.
                        Now i have facing a big problem that our land line bearing no.[protected] not working properly due to low range . My parents are not able to go bsnl office at regular intervals .
                        So i request that please be install a new land line which having with wire through telephone post instead of wireless phone because the new model land phone (without wire) have not to get proper range in my house area.
                        Hence it is therefore again i requested that may kindly be issue/install a new land line connection through telephone post, in view of my risky service for our nation as a soldier for contacting my parents
                        If you are not able to install the same, may please be withdraw the phone permanently which was presently installed in my home
                        If any further correspondence please be contact my e-mail www.[protected]@gmail.com or my phone no.[protected]
                        Yours faithfully
                        RENJITH S NAIR
                        SANKARAMANGALAM
                        KALAYAPURAM
                        KOTTARAKARA
                        KOLLAM
                        Phone is not working
                        This is with reference to my landline no [protected]. The phone is not working since the last 2 weeks. I have complained a no of times and have even visited the telephone exchange in Siolim and yet no action is taken. When I visited the telephone exchange around 10 days ago, they tell me that the concerned person has met with an accident. If this is the level of service, what is the use of this telephone exchange. Is BSNL a money minting racket for the government. I am sure in case, a person defaults on the monthly bill, the authorities will make that person suffer by disconnecting the telephone line. But what option does a person have when a phone is dead and un-usable and the authorities just do not care a bit. I live in a remote location called Maina-Sodiem and the mobile signals are very poor and that's the reason my parents have to depend on the landline. However, we are not benefitting at all from this phone. How much time does it take for a phone to be repaired. BSNL is nothing but a scam
                        This is with reference to my landline no [protected]. The phone is not working since the last 2 weeks.When I visited the telephone exchange around 10 days ago (emergency)
                        my landline phone not working from 2 month i giving several comlaints also no stap so pleas give me positive reaprnce my telephone no [protected] maniram saharan
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                          vish2703007
                          from Pune, Maharashtra
                          Jun 20, 2012
                          Resolved
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                          Resolved

                          Address: Maharashtra

                          I want to tell you that BSNL provides Krishi Cards thats a realyy great initiative..
                          But as we farmers are not very tech savvy we are not using most of the quota..
                          But in some month we require more messages if we want to send invites etc,...
                          So for few months i use messaging..otherwise all my 400sms per month are wasted and also many minutes are wasted as i am paying for the service evry month i should be able to use the remaining minutes or GPRs data when i need it in next months..
                          So i want BSN
                          L should carry forward the remaining data and sms to next month as i never fail to pay monthly charge..so if i am paying 110Rs per month without failing why should my data and sms are gone after a month..they should be acrried forward..
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            Rohitk198
                            from Mumbai, Maharashtra
                            Jun 20, 2012
                            Resolved
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                            Resolved

                            Address: Himachal Pradesh

                            Dear sir,

                            Following Landline telephone numbers of Bari Exchange which come under Dehra Exchange are Faulty more than one year and may be some numbers are faulty more than Two years.

                            We sent all type of complaints throught 198 and personally met with SDO / JTO Dehra regarding the faulty telephone numbers but not action
                            by them till date. Below is the details of Faulty telephone numbers, Can anyone take immediate action on the faulty numbers because the
                            department is sending us rental bills and we all are paying the rental charges for the last two years.

                            The Fau;lty numbers are :-
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]

                            regards
                            Rohit
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            BSNL — extra billing

                            I am using bsnl-broadband's unlimited internet service.which has maximum billing of 800 but i have been charged 1808 rupee
                            If, the Department is unable to provide the service to the subscriber. the rental charges should not be charged to the subscriber.

                            BSNL HIMACHAL PRADESH — Extra billing

                            I have BSNL CUG post plane([protected]).BSNL has started some service(tv service on mobile) without my knowledge and consents. They are charging me Rs 150 pm, whereas I am not using any service. i have made many request to them but they did not take any action and till date I am paying extra bill.
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                              pkbenjamin
                              from Naini Tal, Uttarakhand
                              Jun 20, 2012
                              Resolved
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                              Address: Nainital, Uttarakhand

                              Kindly unsubscribe my wall paper subscription for which you are weekly and illegally deducting 10/- per week.
                              My mobile No. is [protected].
                              I am getting these messages from No.[protected]. If I send a message I get a reply "Network out of order"
                              Please do it immediately before further action is taken by me.

                              PK Benjamin
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                A
                                Asminkumar Trivedi
                                Jun 20, 2012
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                                Address: Ahmedabad, Gujarat

                                I have convert plane from 12 month to monthly Rs.120/- per month plane on 2nd week of April 2012,then i came to USA on 12 april 2012, my phone is in order but my house is closed no boby is using my phone from 12 april 2012 but bsnl has debited my a/c by Rs.192/- even though by plane is for Rs.120/-. I had complained Mr Modi Comm.Officer on Tele but no body is properly reply me. My phone no. is[protected] my email id [protected]@yahoo.com. Please
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                                  gunji2u
                                  from Jaipur, Rajasthan
                                  Jun 20, 2012
                                  Resolved
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                                  Address: Jodhpur, Rajasthan

                                  I have recharged my phone for 410rs. on 17th june 2012 for unlimited surfing and downloading plan. its 20th june 2012 but still my services have not been activated.
                                  For this i have called to CC many times.according to them it takes min.24 hrs and 48hrs. max....time limit is already been acceded.i have made a complaign also but there is no response,i have visited bsnl office too but there nobody was taking care...
                                  i have mailed to [protected]@bsnl.co.in,but no revert from that again....now what should i do...
                                  i am using BB from past 6 months but this time i don't know why it happening...
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    djmonty31
                                    from Bengaluru, Karnataka
                                    Jun 20, 2012
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                                    Address: Dakshina Kannada, Karnataka

                                    its been almost 6 months now. i keep complaining to the bsnl office every now and then but still they dont provide me with a solution

                                    the problem is that the internet keeps crashing every 5 minutes(+/-)... when there are torrents on download the internet doesnt crash and it works fine...but wen there is no torrents on download... and i am only browsing. it just keeps crashing...i mean if i even have to watch a 3 min video on youtube.. it will crash atleast 2 times during buffer..

                                    wen i go into the ip address of my router that shows me the details of the connection as in line upstream/downstream and ip, dns and other settings
                                    i have noticed that everytime the net crashes the line rate upstream/downstream, default gateway, primary n secondary dns go black...

                                    pls help me find a solution
                                    as bsnl service providers arent co-operative at all and i have no other option other than using their stupid service which is sometimes equal to not having internet at home
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      vishnucee
                                      from Ottappalam, Kerala
                                      Jun 19, 2012
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                                      Resolved

                                      I have been receiving message very frequently from bsnl (+[protected] that "thank you for using value pack service. You have been charged rs. 10. Pl let me know for what reason the said amount is being charged to my mob. Number [protected]. Further kindly do something for avoiding these bad activities and please do the needful to reimburse the deducted amount (40rs). I went customer care, palakkad. They told me to activate dnd by sending sms to 1909. And after activating dnd still i'm receiving the same. Please please help me...
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      BSNL — Automatically activated a pack

                                      My no. is [protected].
                                      Yesterday BSNL is Automatically activated the pack on my no. and deducted a money. I called to customer care but no use. I didn't send any request to activate a pack.
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