Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I ported in my mobile number ([protected]) to BSNL on 1st week of june 2012.

Upon recharge( 1st after porting ) i got a message from BX-INBSNL indicating that my plan is changed from MNP_GENL_KTK to 2G_per_min_frc48_ktk and that the new plan is effective from Thursday June 14, 10:36:59 IST 2012.

The mobile got activated but I had singnal only for about 2 hours the same day and the signal was dead after that...

my home land line was dead state more than above one year. I register the complaint and a technician was came in the home. But he cant find any wrong with the connection in the home network. And he was gone.till now there is no response from the department.bill is coming every two month without any problem!. We want comensation also because of my lose of money and risk. The complainted telephone number is[protected]. It belongs to the perambra...

Dear Sir,

I am a old subscriber of bsnl mobile bearing No [protected].These days I am filling very bitter experience from bsnl mobile services.BSNL have no anxity about his customers, From a long time gprs coverage not properly given by two bts ie - Mitra Mandal colony Anisabad & Beur-C Anisabad.Unfotunatly My Residence is falling near these bts, Whenever I am at resdence gprs not working and when I am visiting other areas...

BT-ONMOBL Radio has been deducting Rs.25 every month from my balance of my mobile number [protected] despite my repeated requests to stop the subscription .Still the deduction is not stopped.When we tried to contact 1255533,we came to know that the number is not functioning. Along with the monthly deduction of Rs.25 there are some other frequent deductions on every recharge.We request you to kindly stop the On Mobile service...

Sir,
My cell phone no [protected] was activated accidentally with the voice chat service a few weeks ago.. now when i wish to deactivate the service, the deactivation process is becoming a headache after several attempts. the no provided for deactivation "155223" is totally a waste of time.
the auto renewal of the service is scheduled on the 18th June. please kindly help.
Thanking you.
...

I am Sandeep.R from Ranchi. I am BSNL 3G Customer. Initially I used to get speeds of 2Mbps with my connection. Once I accidently recharged with 2G data pack. Since then my data speed is reduced to 80kbps. Now that the validity of the data pack is over and I have recharged with a 3G Data pack still my speed is capped at 80-100kbps.
I wanted to complaint at the Customer Care but when I dial their number i.e. [protected] the response i...

I am a BSNL land line user for last 10 Years.i am a subscriber of bsnl , Vypin Exchange under Kerala circle.
my phone is out of order due to breakage o[censored]nderground cables.I registered my complaint to the Respective Exchange.The service man can and told that he cant do any thing But to wait for technician to come and dig for the underground cables.

I kept on complaining but now its been a month that the problem still...

sir,

I have recharge 200 rs through online from shopkeeper (Badshah Cd's) in Ratnagiri but did not receive till now. Shop man told me it will be refund after 3 days. After 3 days when i ask him to refund my money he told be the recharge has been done as per Transaction ID & he gave be the bill which his attached.

my mobile :- [protected]
Trans ID:-[protected]

Recharge...

I have purchased a USB 3G modem(Micromax) with a maximum speed of 7.2Mbps and recharged my prepaid connection no [protected] for Rs.100/= for 3G internet services and using it my desktop(Zenith core 2 quad with a ram of 4 GB). However to my utter surprise no signal for 3G is available in my residential area i.e. Tajnagari Phase II near Parsvnath Panchvati in Agra( There is a 3 block of a 15 storied building constructed in front of Panchvati)....

sir,
My telephone [[protected]] has not been working since 28.05.2012. I lodged a complaint about this in customer care [ 198] on the very next day and I reported directly at Cheruvathur BSNL Exchange also.
But no response from there till this date. So I request you to do the needful at the earlier
harikrishnan
cheruvathur...

my Bank account was debited with Rs.436.12. on 25/04/2012(on due Date) towards bill no B08402592. Now i received bill no[protected] Dt05/06/2012. in which Payments Received (B) Rs436.00, thus difference of Rs0.12ps, and also Late Fee Rs10.00 added in the current bill. Pl check i made the payment on due date through my Bank account only. request u to verify and correct the same at an early date and send me the revised Bill. my phone no...

Dear sir,

I had received bsnl mobile sim in the name of amrit kaur for mobile no [protected] on 31/03/2003 after depositing rs-2700 /- as security.I surrendered the same on 29 Aug 2003 but i could not receive the security amount till date dispite of my several correspondence.Now i had been shifted to ambala.Kindly do advise how can i get the security amount....

We applied for a telephone connection with broadband with BSNL in HBR layout in August 2011. We still did not get the connection. The reason they give every time is that they do not have telephone wire to be taken from the pole which is few metres away from our house. So the connection is not feasible. My neighbour has BSNL connection which is feasible. We are tired of follow ups. They are now suggesting to take their data card for internet....

I have a BSNL landline connection in chennai. Since the migration of Online payment of bills from bsnlchennai to portal.bsnl.com has taken my bills are overlapping every month. Due to this i keep paying bills in cash at the collection center. The bills that I pay in cash dont get reflected in the online system and next shows me the amount as still pending to be paid. Because of which I;m unable to pay the next month bill online. This month...

I cancelled my landline and handedover the handset on 28th February 2012, I was promised the refund of my security deposit of Rupees 3000/- within the coming 60days. Now after 120days no refund has been made. When I inquired I was given a reference number RE[protected] and told that on 16th April 2012 an approval for the amount of Rupees 1081.85 was given and that I should follow up on tel no. [protected]. I have been calling for over 3 days...

I gave a request for reconnection of my land line which was given for safe custody for 4 months while I was away from India. Even after 10 days no action has been taken to give my phone connection in spite of several phone reminders. I am not able to use my phone or internet. My telephone number is[protected]. I am frustrated by the indifference of bsnl, Chennai ( the office at which complaint was given is the one in GR complex, Nandanam,...

Dear Sir,

My Name is harish and i have not received the landline bills since 2-3 months. Now i require my bills for my address proof purpose .
My Landline Number is[protected].
Address: H-No 3476,MIG-II Phase,Vidyutnagar,BHEL,RC Puram,Hyderabad-32

Please do need ful.
My mobile number is [protected]
mail id is harish.[protected]@gmail.com
If hard copy is difficult please i need soft...

Bsnl have deducted rs. 8 from my balance in the name of subscription of fever-offer which I didn't activate.
Even when I tried to deactivate it by typing the exact message "unsub fever " to 55678, 1.5 INR have been deducted whereas fever has not been deactivated.
The reply message said "your request could not be accepted due to incorrect keyword" even though all the keywords are correct.
br...

I am having issues with the slow speed provided by Bsnl Internet services (Broadband) . I don't get the speed promised by them , and most of the time service's are down . There is no fun of calling the customer care of Bsnl Broadband . No action's are taken . And they don't even feel shameful by cheating the people !...

Landline no.[protected]. Out of service past one week....