Bharat Sanchar Nigam [BSNL] Complaints & Reviews

[protected] Forwarded message[protected]
From: Hemanth Palli <[protected]@gmail.com>
Date: Tue, Jun 26, 2012 at 10:19 PM
Subject:
To: support.[protected]@hungama.com






Dear Sir,
I have been using BSNL broadband for the past 1 years. My BSNL landline number is[protected]. Till now i was happy with the billing of BSNL. But from 2 months i saw that an additional amount of Rs.149/- has been charged against MoD(Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past 2 months , i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them.
It would be really appreciated if you can take an action on this , as i feel it really humialing (as Rs 149 makes bigger amt). It really kills the reputation of BSNL.
I am not getting a proper respose from hungama & BSNL, Hence i have decided to move this to consumer court and fight against this cheating.
I want my all money back & want to sorted out without such hassled. I request you to intervene and guide my request to aprropriate actions.





thanks & regards

hemanth kumar.p

mobile no:[protected]

vuyyuru 521 165

Sir,
I have a telephone connection and broad band connection on phone No.[protected]. It is stated that telephone working properly but the broad band services are irregular till date. I have booked a complaint on automatic complaint No. 198 as per details given below:
Complaint ID No. 1) [protected] dated 30/05/2012
2) [protected] dated 23/06/2012
3) [protected] dated 26/06/2012
G.M. Office,Kanpur,UP:[protected] dated 26/06/2012 his PS has told me to take necessary action but it is regretted to say that inspite of above complaint, but the problem has not been resolved by the BSNL, Kanpur, U.P.
(Gupteshwar Nath Prajapati)
291/7 New Labour Colony
Babu Purwa Kidwai Nagar, Kanpur 208011

Respected Sir,

My BSNL plan is "NEW MAVELI", and my number is [protected], would like to get account summery, i mean the out going , incoming calls and sms too. What would be the procedure to get the summury, please consider me since i am delighted to BSNL network.

Thankyou
Shameem bin hussain.c

land line is dwed since last few days.. bsnl office is not looking out for our complaint

hello

i prebooked bsnl tpad from pantel technology.
After around 1month i recived mail from pantel technology
your order is ready and deposit money in PNB bank.
I deposit Rs. 3500 in there account on 16may 2012.
They have send me the confirmation also by mail
we have recived your payment.
They promise me to deliver my tpad within 1week.
But now its more than 1month but i havent recived my tpad.
I called them many time they always say will delived
next week...
So please help me

Sir/Madame, My name is Mercy Beno using mobile no as [protected] every month my mobile was debited Rs. 10 from Vastu service from the no[protected] as I have not asked for this service even though I have send sms not to subscribe and called call center to stop no body is bothered to respond please stop this vastu service.

Regards

Mercy beno

Sir,

My Land line No.[protected] , I applied for changing my Land line connection to My New house within one kilometer circle 2 weeks back. There was no replay from BSNL staff after my frequent enquires.So please let me know the status of my application and do the needful as earliest.

Regards
Janeesh TG
[protected]@gmail.com
[protected]

Dear Sir,



I paid my Kolkata BSNL landline bill May2012 online and by mistake not checked payment option internet banking but Site has taken to pay the amount of the bill Rs 424 from my axis bank to Payee “TECHPROCESS SOLUTION LIMITED” and I by-mistake paid the amount. The step detail of the site pages is attached in microsoft windows 2007 file which I personally saved while executing the transaction.You can refer it.



Advise me, What I will do now to clear the whole situation and get back my payment and again pay to BSNL? I will ever be grateful to the all endeavor made in this circumstances.



Please help me as soon as fast so I could not repeat to pay the bill again.



With Regards

Sanjay Sinha

Phone no:[protected]

5 months onwards 4 land line nos on four families in kalady exchange in ernakulam ssa kerala not working we gave all complaints in proper way but n no one care what we can do? the place is next to st John Baptist church yordhanapuram, opposite Valookkaran Modern Rice Mill, road name is st. Antonys convent Road PLease Help us

Sir,
I am using the BSNL prepaid mobile (No. [protected]). I have received a message that "FEVER" pack has been activated and some amount was deducted from my account. I never requested for any value added service. I do not even know what is FEVER pack. I have tried for deactivate as per their instructions but i could not. As per the TRAI regulations, the consumer's consent should be obtained before such activation. So i request you to deactivate the value added service at once.
V. Anandavijayan

AUTOMATIC ACTIVATION AND DEDUCTING MONEY OF VALUE PACK SERVICE
I am also receiving message very frequently from bsnl ( no.5959507,54000010,[protected] that "thank you for using vastu,beauty tips,astro service. You have been charged rs. 10,3,7 . Please let me know for what reason the said amount is being charged to my mob. Number [protected] . Further kindly do something for avoiding these bad activities and please do the needful to reimburse the deducted amount which is more than 300/-Rs in last 45days. I tried over phone to talk to customer care. They told me to activate DND by sending sms to 1909. And after activating Dnd still I'm receiving the same. please please help me...

Hi,i have taken a post paid bsnl sim from haldia office in the set2008,at that time for internet i have to pay 198rs and security deposit of 500,billing limit of 1000 only.the consumer care executive in chiranjibpur bsnl exchange office does not have any idea of roaming applicability on the sim.he told me that its national roaming on internet usages.after atwo months o[censored]se it automatically disconnect and i checked that its due to unpaid bill.i mailed this case to the zonal office in kharagpur,but in case of there action,the executive called me and ask for the reason of the complaint.now they gave me a billing notice of the unpaid bill with interest with total amaount 15,ooo.i cant pay the bill and want for a legal action against the employee and bsnl.

dear sir,
i hav recharged my brother mobile number[protected], (postpaid number) order number[protected], on this month but ma brother mobile number has not yet recharged and money has also been cutted from ma account.plesae refund ma payment as soon as possible...please mail me [protected]@yahoo.com or send message at[protected].

hello
my name is vikas grover and my mobile number is[protected] , which is a bsnl connection..
i recharged my mobile on[protected] of 59rs for cheaper calling. but never receive confirmation msg till and also the benefit of recharge.
i call to company for solution of this problem but they give excuse like technical problem and not solve my problem yet.
please solve my problem as fast as possible , otherwise i go for another option like port. this is my final and last request to company.
because a silent friend comes later in mind.



ur faithfully
vikas grover
mobile[protected]

my bsnl sim with no [protected] has been lost.kindly block the sim as soon as possible.

We are residents of Lalapet near by our house we Facing Problem with BSNL Cell Phone Tower Tower. Due to this Cell Phone Tower lot of Sound Pollution & Radiation causing directly on residents around it. Exact Location of Tower Placed On House which is backside of Sree Setharamanjanya Bagana Samajam.Lalapet. Secunderabad.

Land line number[protected] is not wokring for past 3 weeks. I have registered the complatint in gorimedu office, so for no-one has attempted to solve this issue. It shows very very poor & worst customer care service from BSNL salem branch.

-Sathishkumar
[protected]...

Respected Sir, We are Public sector organisation (United India Insurance Co. Ltd;) having Land line Telephone No.[protected] in our office situated At. 9/1, Opp. Punjab National Bank, Hinjewadi Wakad Road, A/p. Hinjewadi, Tal. Mulshi, Dist. Pune. Since 5 days our office land line Telephone not working we are telephone to Hinjewadi Telephone Exchange and inform him same day but still today our telephone not working we daily call to Hinjewadi Exchange and inquire but he only giving false assurance yes we are already sent our people and immediately your phone is working but till we are facing problem. in every month the same problem we are facing it's a regular problem please solve.

Hi,

BSNL is cheating customers in Andaman. They sell packages that doesn't work.

On 19th of july 2012, I have activated special tariff of rs 96. This will allow me to call std at 30 paise and local 10 paise. And also recharges 200 as talk time.

When I called STD number i noticed that they are still charging RS 1.50 per minute for std call. I tried to call customer care, but no response. I dialed there number, however cannot reach them as it automatically disconnects after I reach the speak to customer care menu. It seems they are intentionally not willing to talk to customers.

With 200 RS talk time, I would have got around 600 minutes.( 30 paise per minutes ), i got just 133 minutes.

This is a cheating, or negligence I am not sure. They are doing it intentionally or just careless attitude of bsnl employes. It is not only me who is facing this issue, almost every one in this islands are facing issues likes this.

Thanks,
Customer

96 RS Activation details
Ref No:[protected] date : 19/06/2012
Place of recharge: chakkar goan, Portblair, Andaman

Message from 53733 on 19/06/2012 at 8:13 PM
"Dear customer you have been activated with special tariff, enjoy the facility. Kindly dial 1503 for assistance."

Hi,

I activated my broadband connection in the month of September and kept a dep of Rs.1750. I missed paying the bill in the month of Nov - Dec due to personalreasons and received a text message stating that my line has disconnected in Dec.

Since the line was disconnected and the deposit was with BSNL I left the matter as I had to move to Mumbai for a few weeks and decided to come back and sort the matter.

After returning I was surprised to find more bills.

Tills date my total outstanding is about Rs.5,500 without using the service and after cancellation of my broadband.

Please advise as the customer care is pathetic.