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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 479

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R
r.sambath kumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised money deduction for the service not asked,not used

Address:Chennai, Tamil Nadu

i got msg from "[protected]" on 4/5/2012&4/6/2012 as "thanks for subcribing video bar" and rs30+30=60 deducted automatically without my permission .though, i have send msg to unsubcribe the service.when i complained to customer cell &k.k.nagar exchange they gave the no as my complaint no;F06ch348399&F07352098 and informed me the msg will be sent to concern dept but they can't do any thing reg refund because...
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A
anil kr.ojha
from Barddhaman, West Bengal
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not recharge my mobile by mobile banking

Address:Jharkhand

I Anil kr. Ojha recharge Rs.100/-in my mobile no.[protected] on 9 June 2012 at 1820 hrs and recd. Massage by Oxygen “ Rs.100/- received for top of [protected] Transaction Success full (o) TID[protected]” AND recharge Rs.100/-in my mobile no.[protected] on 9 June 2012 at 1833 hrs and recd. Massage by Oxygen “ Rs.100/- received for top of [protected] Transaction Success full OXI Trans ID[protected] I(o) TID[protected]”br...
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S
subhashkareddy
from Raia, Goa
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No customer care

Address:Hyderabad, Andhra Pradesh

i have BSNL cellone number [protected] . Without my knowledge the dailer tone option was activated and Rs 30 getting deducted from my prepaed balance. for this to talk to the customer care of the bsnl I have been trying to speak with them on their custormer care num [protected] but the number is not existing for many days. i gone thru the bsnl website to lodge a complant but there i did not find any way to approach the concerned persons. i...
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Address:Bangalore, Karnataka

To

The Asst. General Manager (PR),
Office of the Pr. General Manager,
BSNL, Bangalore Telecom District, Telephone House,
Raj Bhavan Road, Bangalore – 560001

Sub:- Complaints raised several times but no action taken

Sir/Madam,

This is to inform you that I’m the customer of BSNL Landline and Broadband service having Landline Number – 28452985, Customer...
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S
supriyasharma
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe Itimes bikini babes pack

Address:Himachal Pradesh

Please unsubscribe(deactivate) indiatimes bikini babes pack http://223.165.26.118/site/t.jsp?i=2005 on my mobile no [protected]. Thank you....
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M
mervin fernandes
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone is not working

Address:North Goa, Goa

This is with reference to my landline no[protected]. The phone is not working since the last 2 weeks. I have complained a no of times and have even visited the telephone exchange in Siolim and yet no action is taken. When I visited the telephone exchange around 10 days ago, they tell me that the concerned person has met with an accident. If this is the level of service, what is the use of this telephone exchange. Is BSNL a money minting...
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V
vish2703007
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding carrying forward minutes and messages remaining in monthly pack to next month

Address:Maharashtra

I want to tell you that BSNL provides Krishi Cards thats a realyy great initiative..
But as we farmers are not very tech savvy we are not using most of the quota..
But in some month we require more messages if we want to send invites etc,...
So for few months i use messaging..otherwise all my 400sms per month are wasted and also many minutes are wasted as i am paying for the service evry month i should be able to use...
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R
Rohitk198
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL HP FAULTY TELEPHONE NUMBERS MORE THAN 1 YEARS AT BARI EXCHANGE

Address:Himachal Pradesh

Dear sir,

Following Landline telephone numbers of Bari Exchange which come under Dehra Exchange are Faulty more than one year and may be some numbers are faulty more than Two years.

We sent all type of complaints throught 198 and personally met with SDO / JTO Dehra regarding the faulty telephone numbers but not action
by them till date. Below is the details of Faulty telephone numbers, Can anyone take...
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P
pkbenjamin
from Naini Tal, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wallpaper subscription

Address:Nainital, Uttarakhand

Kindly unsubscribe my wall paper subscription for which you are weekly and illegally deducting 10/- per week.
My mobile No. is [protected].
I am getting these messages from No.[protected]. If I send a message I get a reply "Network out of order"
Please do it immediately before further action is taken by me.

PK Benjamin...
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A
Asminkumar Trivedi
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More billing debited to my account by ECS

Address:Ahmedabad, Gujarat

I have convert plane from 12 month to monthly Rs.120/- per month plane on 2nd week of April 2012,then i came to USA on 12 april 2012, my phone is in order but my house is closed no boby is using my phone from 12 april 2012 but bsnl has debited my a/c by Rs.192/- even though by plane is for Rs.120/-. I had complained Mr Modi Comm.Officer on Tele but no body is properly reply me. My phone no. is[protected] my email id [protected]@yahoo.com....
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G
gunji2u
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BLACKBERRY

Address:Jodhpur, Rajasthan

I have recharged my phone for 410rs. on 17th june 2012 for unlimited surfing and downloading plan. its 20th june 2012 but still my services have not been activated.
For this i have called to CC many times.according to them it takes min.24 hrs and 48hrs. max....time limit is already been acceded.i have made a complaign also but there is no response,i have visited bsnl office too but there nobody was taking care...
i have mailed...
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D
djmonty31
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet keeps crashing

Address:Dakshina Kannada, Karnataka

its been almost 6 months now. i keep complaining to the bsnl office every now and then but still they dont provide me with a solution

the problem is that the internet keeps crashing every 5 minutes(+/-)... when there are torrents on download the internet doesnt crash and it works fine...but wen there is no torrents on download... and i am only browsing. it just keeps crashing...i mean if i even have to watch a 3 min video on...
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V
vishnucee
from Ottappalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automatic activation and deducting money of value pack service

I have been receiving message very frequently from bsnl (+[protected] that "thank you for using value pack service. You have been charged rs. 10. Pl let me know for what reason the said amount is being charged to my mob. Number [protected]. Further kindly do something for avoiding these bad activities and please do the needful to reimburse the deducted amount (40rs). I went customer care, palakkad. They told me to activate dnd by sending...
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H
harsh21th
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

modem availability

Address:Nashik, Maharashtra

Hello Sir,
I am Harshal Kale,lead id is MHNAS[protected]
(What is Lead id :-its a online request id for broadband connection
generates when one apply for
broadband)
,comlaining here for modem availability in Nasik Road.
Please see following points

1]This is very much serious thing that customer have to buy modem
from outside source(the contact of those outside...
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M
manoj parasmani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl post paid connection convert in to prepaid

Address:Tikamgarh, Madhya Pradesh

i m post paid connection holder, of bsnl mobile no. is[protected] &[protected] in my name,
i want convert connection in to prepaid , i m personal apporatch in local office but not certisfactry answer...
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D
debasish.191
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL not giving me W1 type modem

Address:North 24 Parganas, West Bengal

Dear Sir/Madam,

Hi this is Debasish Ghosh a customer of BSNL broadband. I have a broadband connection since August 2011. My customer id is [protected]. I have purchased W1 type modem from BSNL which cost is Rs: 1800. But BSNL provide me B1 type modem which cost is Rs: 1100. And they told me that, we will provide you W1 type modem very soon. But 9 months has already gone they are not giving me W1 type modem. Since past few months...
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A
Abhishek Sarkar
from Kolkata, West Bengal
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Mobile Tower (BTS) Down:Not working

Address:North 24 Parganas, West Bengal

Sir, I am a subscriber of BSNL 3G since past two years. Frequently, the tower near to us goes down and my mobile shows no signal of 3G connection. I get only 2G, and no 3G,
Now, since the past 45 days, the BTS is down and is not providing 3G signal. Despite repeated complaints to BSNL, no steps have been taken yet to restore the BTS.
PLEASE HELP ME...
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M
Mahesh P Raj
from Bengaluru, Karnataka
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Irresponsible BSNL Employees

Address:Ernakulam, Kerala

My BSNL land line[protected]Chottanikkara exchange, Ernakulam SSA) do not work for the last few months. Even after registering many complaints, the issue was not rectified. I was really frustrated and requested to disconnect the phone. Then, the BSNL employees agreed to fix my issue. I have given a new application to re-initiate my connection. However, till today I have not got the connection. Whenever, I contact the BSNL, I used to get...
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sudip21
from KOLKATA, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Surrender not settled of Tel No.-033-24019014 till April’11

Address:South 24 Parganas, West Bengal

Work Order No. - TRT/D/DL/11-12/0018 dated 30.04.2011

Sir/ Madam,

I have surrendered my Landline connection (No.[protected] on 30.04.2011 with my postpaid mobile connection ([protected]) on 26.04.2011. The Work order had already been issued on 30.04.2011 and all accessories (EPBT with other accessories) had already been surrender on 30.04.2011 agst. the above mentioned Work Order No.. The BSNL department was assured...
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VidhyaM
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no signal in mobile

Address:Karnataka

I ported in my mobile number ([protected]) to BSNL on 1st week of june 2012.

Upon recharge( 1st after porting ) i got a message from BX-INBSNL indicating that my plan is changed from MNP_GENL_KTK to 2G_per_min_frc48_ktk and that the new plan is effective from Thursday June 14, 10:36:59 IST 2012.

The mobile got activated but I had singnal only for about 2 hours the same day and the signal was dead after that...
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