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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 479

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S
smldk
from Kapurthala, Punjab
Jun 27, 2012
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Address: Punjab

Hi Sir/Madam
I had already loged the compliant against m.no.[protected] on dt.31.05.12 but no reply recd. till dt.Now i recd. a call from this no. on 25.06.12 at 8:35 pm but nobody speak and i also dial to this no. but nobody attend/pick the mobile after long ring.I again request you to please block this person SIM from making any calls or sending messages to my mobile.Pl. also provide me the details of this person for legal action.my mobile no. is [protected]

Thanks & Regards
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    nanz
    from Mumbai, Maharashtra
    Jun 27, 2012
    Resolved
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    Resolved

    Address: Sonitpur, Assam

    My SMS service has not been working since last 6days. I have lost 6days of SMS pack validity. I have registered so many complaints in BSNL local office and mobile customer service centre about it but it does not working. I want a solution.
    Aug 13, 2020
    Complaint marked as Resolved 

    Bharat Sanchar Nigam Limited — RINGTONE ACTIVATED WITHOUT REQUEST

    IT IS VERY SURPRSING AND UNPLEASENT THAT RING TONE SERVICES ACTIVATED ON MY MOBILE NO.[protected] WITHOUT ANY REQUEST AND THE MORE AMBRASSING THING IS THAT I HAVE TO MAKE REPEATED CALLS AND MESSSAGES TO STOP THE FOOLISH SERVIES AND THAT AFTER PAYING A HUGE AMOUNT FOR EACH CALL AND MESSAGE.
    Res. Sir / Madam,

    I am using the BSNL prepaid connection (mob. no. [protected]) from last 1 year, my local Incoming, Outgoing & STD outgoing is working properly but suddenly my STD incoming is blocked and this problem is happens 2nd time. My STD incoming is very important for me & my business purpose.

    I request you to please try to solve my problem as soon as possible.

    Bharat Sanchar Nigam Ltd. — Activation of ringtone without any information

    Respected Sir,


    I have a prepaid mobile no. of BSNL [protected]. The BSNL activate ringtone on my mobile without any information and dedut the charges for that.

    Please help me.

    Neeraj Tandon
    Mobile No.[protected]
    Scince last one month bsnl mobile network goes off along with electricity cut off. The network remains down daily for about 8 to 10 hours.
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      D
      durgaprasad.palli
      from Gudivada, Andhra Pradesh
      Jun 26, 2012
      Resolved
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      Resolved

      Address: Krishna, Andhra Pradesh

      [protected] Forwarded message[protected]
      From: Hemanth Palli <[protected]@gmail.com>
      Date: Tue, Jun 26, 2012 at 10:19 PM
      Subject:
      To: support.[protected]@hungama.com






      Dear Sir,
      I have been using BSNL broadband for the past 1 years. My BSNL landline number is[protected]. Till now i was happy with the billing of BSNL. But from 2 months i saw that an additional amount of Rs.149/- has been charged against MoD(Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.
      I really dont know why i am suppose to pay for something which i havent subscribed.
      For the past 2 months , i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them.
      It would be really appreciated if you can take an action on this , as i feel it really humialing (as Rs 149 makes bigger amt). It really kills the reputation of BSNL.
      I am not getting a proper respose from hungama & BSNL, Hence i have decided to move this to consumer court and fight against this cheating.
      I want my all money back & want to sorted out without such hassled. I request you to intervene and guide my request to aprropriate actions.





      thanks & regards

      hemanth kumar.p

      mobile no:[protected]

      vuyyuru 521 165
      Aug 13, 2020
      Complaint marked as Resolved 
      deactivate hungama.com. my bsnl number is 231456.
      deactivate hungama.com from my no.[protected].
      Please Deactivate hungama on demand service from my number[protected]. This connection comes under the BSNL area of ALAPPUZHA DIST branch office KAYAMKULAM CITY from area called Kakkanad.
      Please deactivate the service from my number [protected] from kerala state alappuzha dist and
      Refund an amount of rupees 1285 +890+350=2525
      sri please deactivate bsnl hungama.com from my number [protected]
      Please deactivate bsnl hungama.com from my number [protected]
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        G
        gn prajapati
        from Jaipur, Rajasthan
        Jun 26, 2012
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        Address: Uttar Pradesh

        Sir,
        I have a telephone connection and broad band connection on phone No.[protected]. It is stated that telephone working properly but the broad band services are irregular till date. I have booked a complaint on automatic complaint No. 198 as per details given below:
        Complaint ID No. 1) [protected] dated 30/05/2012
        2) [protected] dated 23/06/2012
        3) [protected] dated 26/06/2012
        G.M. Office,Kanpur,UP:[protected] dated 26/06/2012 his PS has told me to take necessary action but it is regretted to say that inspite of above complaint, but the problem has not been resolved by the BSNL, Kanpur, U.P.
        (Gupteshwar Nath Prajapati)
        291/7 New Labour Colony
        Babu Purwa Kidwai Nagar, Kanpur 208011
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          S
          shameemmta
          from Delhi, Delhi
          Jun 26, 2012
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          Address: Kerala

          Respected Sir,

          My BSNL plan is "NEW MAVELI", and my number is [protected], would like to get account summery, i mean the out going , incoming calls and sms too. What would be the procedure to get the summury, please consider me since i am delighted to BSNL network.

          Thankyou
          Shameem bin hussain.c
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            Q
            quaisarkhan
            from Phalodi, Rajasthan
            Jun 26, 2012
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            Address: Nagpur, Maharashtra

            land line is dwed since last few days.. bsnl office is not looking out for our complaint
            My BSNL Land line is dead for the past two days.this is my no[protected].
            Hi,
            I have been using BSNL land line since a long time. Currently am located at Nagpur at Gandhi Nagar. I am facing problem with BSNL land line. My phone goes dead every 10-15 days. My area falls under VNIT Telephone office. If we go to the customer service department they direct us to some person in the office. After a brief discussion about the problem the official gives us dumb reasons like the phone wire needs to be changed or due to some construction work your wire got cut. He comes and rectifies the issue, but we face the same problem again after 15 days. This is going on since last 1 year. Also every time we need to pay 100/- to 200/- to the person. ALSO NO WRITTEN COMPLAIN IS EVER TAKEN FROM US.
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              A
              amol kolhe
              from Chennai, Tamil Nadu
              Jun 26, 2012
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              hello

              i prebooked bsnl tpad from pantel technology.
              After around 1month i recived mail from pantel technology
              your order is ready and deposit money in PNB bank.
              I deposit Rs. 3500 in there account on 16may 2012.
              They have send me the confirmation also by mail
              we have recived your payment.
              They promise me to deliver my tpad within 1week.
              But now its more than 1month but i havent recived my tpad.
              I called them many time they always say will delived
              next week...
              So please help me
              Hello Mr. Amol, I agree that their delivery is a bit slow, but once you have your tab in your hand, you'll feel that it was worth the wait. I faced the same problem and I had a word with them at[protected] and also on twitter. try using these and have fun when your tab arrives.
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                M
                mercybeno
                from Thrissur, Kerala
                Jun 26, 2012
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                Sir/Madame, My name is Mercy Beno using mobile no as [protected] every month my mobile was debited Rs. 10 from Vastu service from the no[protected] as I have not asked for this service even though I have send sms not to subscribe and called call center to stop no body is bothered to respond please stop this vastu service.

                Regards

                Mercy beno
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                  T
                  tgjaneesh
                  from Chennai, Tamil Nadu
                  Jun 25, 2012
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                  Address: Kottayam, Kerala

                  Sir,

                  My Land line No.[protected] , I applied for changing my Land line connection to My New house within one kilometer circle 2 weeks back. There was no replay from BSNL staff after my frequent enquires.So please let me know the status of my application and do the needful as earliest.

                  Regards
                  Janeesh TG
                  [protected]@gmail.com
                  [protected]
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                    S
                    sanjay 1sinha
                    from Delhi, Delhi
                    Jun 25, 2012
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                    Address: West Bengal

                    Dear Sir,



                    I paid my Kolkata BSNL landline bill May2012 online and by mistake not checked payment option internet banking but Site has taken to pay the amount of the bill Rs 424 from my axis bank to Payee “TECHPROCESS SOLUTION LIMITED” and I by-mistake paid the amount. The step detail of the site pages is attached in microsoft windows 2007 file which I personally saved while executing the transaction.You can refer it.



                    Advise me, What I will do now to clear the whole situation and get back my payment and again pay to BSNL? I will ever be grateful to the all endeavor made in this circumstances.



                    Please help me as soon as fast so I could not repeat to pay the bill again.



                    With Regards

                    Sanjay Sinha

                    Phone no:[protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      D
                      devassy
                      Jun 24, 2012
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                      Address: Ernakulam, Kerala

                      5 months onwards 4 land line nos on four families in kalady exchange in ernakulam ssa kerala not working we gave all complaints in proper way but n no one care what we can do? the place is next to st John Baptist church yordhanapuram, opposite Valookkaran Modern Rice Mill, road name is st. Antonys convent Road PLease Help us

                      BSNL — 5months onwards 4 telephones not working

                      5 months onwards 4 families 4 telephones not working, fully dead, we gave complaints in all proper ways but no one respond and not yet solve the issue. but they send bills properly , how and who will help us?The area name is Yordhanapuram, next to St John Baptist Church, opposite Vallookkaran Modern Rice Mill, street name is St Antonys Convent Road.B S N L authorities Please look in to this matter, please.......
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                        V. Anandavijayan
                        from Vijayawada, Andhra Pradesh
                        Jun 24, 2012
                        Resolved
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                        Resolved

                        Address: Viluppuram, Tamil Nadu

                        Sir,
                        I am using the BSNL prepaid mobile (No. [protected]). I have received a message that "FEVER" pack has been activated and some amount was deducted from my account. I never requested for any value added service. I do not even know what is FEVER pack. I have tried for deactivate as per their instructions but i could not. As per the TRAI regulations, the consumer's consent should be obtained before such activation. So i request you to deactivate the value added service at once.
                        V. Anandavijayan
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          krakesh_5
                          from Jamnagar, Gujarat
                          Jun 23, 2012
                          Resolved
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                          Resolved

                          Address: Bihar

                          AUTOMATIC ACTIVATION AND DEDUCTING MONEY OF VALUE PACK SERVICE
                          I am also receiving message very frequently from bsnl ( no.5959507,54000010,[protected] that "thank you for using vastu,beauty tips,astro service. You have been charged rs. 10,3,7 . Please let me know for what reason the said amount is being charged to my mob. Number [protected] . Further kindly do something for avoiding these bad activities and please do the needful to reimburse the deducted amount which is more than 300/-Rs in last 45days. I tried over phone to talk to customer care. They told me to activate DND by sending sms to 1909. And after activating Dnd still I'm receiving the same. please please help me...
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          BSNL — AUTO ACTIVATION OF BSNL BEAUTY TIPS

                          Respected Sir,
                          On 12.02.2011 evening, I received a sms stating that BeautyTips BSNL Alerts is active from a number +51234030 and consequently Rs.30 was deducted from my account balance. I called up the customer care and they said it has been auto-activated and took my complaint and gave me a Docket No. B12WB194442 and assured me to return my balance.
                          But till date they have not done so. What can I do now? Please help me.
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                            A
                            Apurba Nath
                            Jun 23, 2012
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                            Address: East Medinipur, West Bengal

                            Hi,i have taken a post paid bsnl sim from haldia office in the set2008,at that time for internet i have to pay 198rs and security deposit of 500,billing limit of 1000 only.the consumer care executive in chiranjibpur bsnl exchange office does not have any idea of roaming applicability on the sim.he told me that its national roaming on internet usages.after atwo months o[censored]se it automatically disconnect and i checked that its due to unpaid bill.i mailed this case to the zonal office in kharagpur,but in case of there action,the executive called me and ask for the reason of the complaint.now they gave me a billing notice of the unpaid bill with interest with total amaount 15,ooo.i cant pay the bill and want for a legal action against the employee and bsnl.
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                              H
                              hrbshafi
                              from Madurai, Tamil Nadu
                              Jun 23, 2012
                              Resolved
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                              Resolved

                              Address: Tiruchirappalli, Tamil Nadu

                              dear sir,
                              i hav recharged my brother mobile number[protected], (postpaid number) order number[protected], on this month but ma brother mobile number has not yet recharged and money has also been cutted from ma account.plesae refund ma payment as soon as possible...please mail me [protected]@yahoo.com or send message at[protected].
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              a service named mobile TV was automatically activated by my mobile operator. when i complained it they said it will be stopped and amount deducted will be refunded. still till[protected] its has not been refunded. i made complaint on[protected] . my complaint number is 323Rj830561.i want my money back .my mobile number is [protected].
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                                V
                                vikas_grover33
                                from Mumbai, Maharashtra
                                Jun 23, 2012
                                Resolved
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                                Resolved

                                Address: Sri Ganganagar, Rajasthan

                                hello
                                my name is vikas grover and my mobile number is[protected] , which is a bsnl connection..
                                i recharged my mobile on[protected] of 59rs for cheaper calling. but never receive confirmation msg till and also the benefit of recharge.
                                i call to company for solution of this problem but they give excuse like technical problem and not solve my problem yet.
                                please solve my problem as fast as possible , otherwise i go for another option like port. this is my final and last request to company.
                                because a silent friend comes later in mind.



                                ur faithfully
                                vikas grover
                                mobile[protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  Navin Morwal
                                  from Jaipur, Rajasthan
                                  Jun 22, 2012
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                                  Address: Rajasthan

                                  my bsnl sim with no [protected] has been lost.kindly block the sim as soon as possible.
                                  dear sir,
                                  i have lost my sim card, my no is [protected], it is in the name of manjunath shetty,
                                  please block it immediately

                                  thanksand regards,
                                  manju
                                  our telephone No[protected] land line is not working from last one month. we complaints several times but no action has been taken, i can't speak to my family. we have taken the net connection also, but i cannt send any mail or any talks. please rectify the complaints immediatly. to keep fafaith in BSNL serive and customer support.
                                  Thanks,
                                  Channakeshava
                                  Dear Sir,

                                  I have lost my Sim card which was having BSNL Excel Prepaid I request you to kindly block my SIM to avoid misuse of my number. Please issue me the duplicate Sim.

                                  My number is [protected]. Please help me in this matter.

                                  Regards,
                                  Akshaya Agarwal
                                  I have lost my cell phone some where. The sim no was [protected]. Kindly arrange to block the same least it is misused
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                                    victory1
                                    from Hyderabad, Telangana
                                    Jun 22, 2012
                                    Resolved
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                                    Resolved

                                    Address: Andhra Pradesh

                                    We are residents of Lalapet near by our house we Facing Problem with BSNL Cell Phone Tower Tower. Due to this Cell Phone Tower lot of Sound Pollution & Radiation causing directly on residents around it. Exact Location of Tower Placed On House which is backside of Sree Setharamanjanya Bagana Samajam.Lalapet. Secunderabad.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      sathish_bsnl2401295
                                      from Chennai, Tamil Nadu
                                      Jun 22, 2012
                                      Resolved
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                                      Resolved

                                      Landline not working

                                      Address: Salem, Tamil Nadu

                                      Land line number[protected] is not wokring for past 3 weeks. I have registered the complatint in gorimedu office, so for no-one has attempted to solve this issue. It shows very very poor & worst customer care service from BSNL salem branch.

                                      -Sathishkumar
                                      [protected]...
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                                      A
                                      Anil Bansilal Noroliya
                                      Jun 22, 2012
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                                      Address: Maharashtra

                                      Respected Sir, We are Public sector organisation (United India Insurance Co. Ltd;) having Land line Telephone No.[protected] in our office situated At. 9/1, Opp. Punjab National Bank, Hinjewadi Wakad Road, A/p. Hinjewadi, Tal. Mulshi, Dist. Pune. Since 5 days our office land line Telephone not working we are telephone to Hinjewadi Telephone Exchange and inform him same day but still today our telephone not working we daily call to Hinjewadi Exchange and inquire but he only giving false assurance yes we are already sent our people and immediately your phone is working but till we are facing problem. in every month the same problem we are facing it's a regular problem please solve.

                                      BSNL Maharashtra — Telephone not working

                                      My landline no 2202218 not working properly . I hanve given so many complaint on toll free no but its no ok till date.
                                      Respected Sir, We are Public sector organisation (United India Insurance Co. Ltd;) having Land line Telephone No.[protected] in our office situated At. 9/1, Opp. Punjab National Bank, Hinjewadi Wakad Road, A/p. Hinjewadi, Tal. Mulshi, Dist. Pune. Since 5 days our office land line Telephone not working we are telephone to Hinjewadi Telephone Exchange and inform him same day but still today our telephone not working we daily call to Hinjewadi Exchange and inquire but he only giving false assurance yes we are already sent our people and immediately your phone is working but still we are facing problem. Every month the same problem we are facing it's a regular problem therefore we are humbly requesting you to please solve the problem as an earliest.
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