Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir,
i am dedicated user of bsnl since last 10-15 years. now i am using bsnl broad band plan @ 500 rs per month from last 6 month . during this time i have problem so many time such as continuously link breakup , slow browsing . even slow browsing issue comes from to time of installation. so many time i locked complaint on customer care but they simply replied some body will come but till today no body have to arrive at...

My landline telephone 250357 is lying dead for the last 15 days.

Such are the useless services of this BSNL Haridwar that inspite of continued complaints and personal chasings, the concerned staff is lying in their deep slumber and do not care for the public grievance. This BSNL Haridwar only wants rental / bill charges and their motto is "hell with the public grievance " . It would be better if BSNL Haridwar is...

our outgoing has been disconnected after two days we have paid our bill. of phone no.[protected]. when we contact with our near telephone exchange they tell us to complaint it online....

Dear Sir,

I am your consumer from 18 years now i am facing problem since last three month my land line bsnl phone is dead my telephone no. is[protected] i also launch complaint last 15 days in bsnl exchande kharkuda but there is no saluation from bsnsl. so you are therefore requested to take nessary actio in this matter or discunnect my connection ASAP.

warm regard
H. A Siddiqui...

Lost my Sim card
Dear Sir,
I have lost my Sim card which was having BSNL Excel Prepaid . I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

My number is [protected]. Please help me in this concern.


Rajib saha
...

my number is[protected] . bsnl has offered a free package of games for one month. the period is going to elap . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account.Please do the needful.

Thanking you....

Dear Sir/Madam,

My Name is Jatin Arora, was resident of 5/903, Vaishali, Ghaziabad, UP. I was having a BSNL landline telephone and broadband connection at the same address with the no as[protected].

In March 2010 end i was to shift to gurgaon so was in no need of telephone any more so in Feb 2010, I requested one of the Telecom officer of Kaushambi Exchange, Ghaziabad for discontinuing my connection in a written...

Dear Sir, I can not view and access the portal details where the customer can view/change their daily broadband uses, plans, online bills payment and many more.. The BSNL-NE1 portal in previous days was working and I was able to do everything but nowa days a new web portal as http://selfcare.selfcare.edc.bsnl.co.in is not working at all.. I have called 1500, but the customer care person at that time was unable to take any measure and put...

sir,
i register to http://selfcare.ndc.bsnl.co.in/irj/portal on with my
customer id
cust_id : [protected] and email id jd[protected]@bsnl.in
and still does't receiver username and password.So i can't check my broadband usage without this.Please send me quickly send me usrname and password. for my customer id [protected]. Someone said to me that selfcare does not sent username password on bsnl email id....

BSNL new broadband usages meter is excessive not correctly recording the usage. I am going to consumer forum for cheating in billing and providing incorrect metering tool. Even today your self care is showing usages upto 18ct 2010 and not upto date. old metering system was transperent and one could see daily usages.Now it is not possible .Fraudulent people in bsnl department not answering proper way they point to superiors and unable to reply...

SIR MY SELF GIRISH JANGID AND I AM USING BSNL SERVICES AND MY MOBILE NUMBER IS +[protected] AND I TOOK PLAN OF 501 IN BSNL ACCORDING TO THAT I SHOULD GET ALL BASNL LOCAL AND STD ON NETWORK FREE FOR 30 DAYS. BUT MY CHARGE IS DEDUCTED FROM MY BALANCE WHEN I CALLING TO THE BASNL NUMBER . AND THIS PROBLEM IS COMING FOR PARTICULAR RAJASTHAN NUMBER ([protected]). PLEASE HELP ME...

Unable to login in this site after registering and not accepting the User id and Password. Its a baaad service from BSNL. I am unable view my USAGE DETAILS as my plan is Limted usage Plan 599C. its Better before launching this site (www.data.bsnl.in). No proper details about registration process and the site should be modify so that customer can easily Access it....

I'm using BSNL mobile connection for more than a year in Kolkata.
On 21/10/2010 7:14 PM I've credited Rs.50 topup. I've got the message that
Rs. 50 has been credited to your mobile no. Though while I'm checking
my mobile account balance I'm findling the same balance which it was before.
The transaction ref no[protected].How can it be possible?

However, I've informed...

I received a message from 56505-bsnl about subscribing jokes/grandma tips. Unknowingly I pressed the reply button but I didn't type anything . After sometime I received a message '' thank you for subscribing ''. Iam receiving jokes and grandma tips but I don't want these services. Please de-activate these services . My Mobile No. [protected] ....

I have BSNL connection number[protected], which is not functioning from last 1 Month. i have already compliments more then twice but nothing was happened. This is really very bad about the bsnl service in Nitikhand 3, indrapuram, Ghz. I already faced the same problem but that time i found, if you pay some extra bugs to line man. He will solve this problem before you reach home but this time i am not ready to pay any extra bugs, better to...

BSNL broadband (Phone no.[protected] provided at FCA 2033, SGM Nagar (gali no.17) NIT Faridabad not working since last one month. There is some problem in the modem as no light illuminates in the modem

Jitender Kumar
Phone no. [protected]
E-mail: [protected]@indiatimes.com...

i m girish jangid and i am using bsnl service and bsnl provide a plan worth 501rs. according to that plan my all call on network std and local will be free for 30 days. but it is not happend so and my balance is deducted from main balance an di am facing this problem to particular rajsthan bsnl number +91759730.... i complain but no response from bsnl...

Sir,
With reference to the above, I,Deepak Tiwari wish to bring to your notice that my broadband bill has been charged excessively.I started receiving skyhigh bills from March 2010 onwards.This was due to the updation in the BSNL Broadband software from March onwards. Yes, I used more data than my plan permits, the BSNL staff should have provided the bill for the month of March in the April but instead they sent me 3 months pending...

sir
iam from Pilkhuwa iam using a BSNL prepaid mobile i have a balance of 90 rupees i have not using this mobile regularly (28/10/10 to 29/10/10) i use it as an addition i keep it switched often once fro and emergency when tried to make a call from this number it showed 60 ruppes balance ,then i call to customer care , & they have registered a complain after 80 hours, complain no .-6347766, after many time qrey they have not given...

Respected Sir,

I Have applied for my new land-line connection in BSNL Raiya Road Branch, Rajkot on 18/09/2010.

Today is 21/10/2010. But Still They are not issuing a new connection to me.

I have already talked with all the concerned persons in Rajkot Raiya Road Branch. But Still NO Answer.

My UID IS: GJRJ[protected].

Please Do the needful....