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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 601

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A
aaju
Oct 29, 2010
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fake billing

my name mohd mumtaz my address is 677 - khair nagar bazar meerut u.p india 250002 my land line no is [protected] bsnl dont understand the value of a custumer and time theis is govt dep and employer dont want to lisine any thing i dont reseved any bill till to know and the bil amout fake...
+1 photos
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secretshadows
from Thiruvananthapuram, Kerala
Oct 29, 2010
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Address: Thiruvananthapuram, Kerala

sir,
i have not got my landline bill for more than 6 months(3 bills).but i paid in BSNL office in statue.
i dont know whether the BSNL'S fault or postal services fault..kindly permit me to receive further bills
name:SASIDHARAN.B
landline:[protected]

Bsnl Kerala — Landline bill

My land phone and BB usage bills are not correct. two bills for the same month, and the amount is withdrawn by ECS from my account.
[protected]
[protected]@hotmail.com
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    R
    rohitsingla.india
    from Patiala, Punjab
    Oct 29, 2010
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    Address: Patiala, Punjab

    SIR M BHAJAN LAL SINGLA my phone no.[protected] I HAVE BROADBAND CONNECTION OF BSNL BUT HERE BSNL COMPANY DOES NOT PROVIDE HIS SERVICE, EVEN TOLL FREE NUMBER 1500 NOT WORKING PROPERLY, AND EXCHANGE HOLDER DIDN'T TALK PROERPLY. SO PLEASE I NEED help THE HELP
    THANKS
    Aug 13, 2020
    Complaint marked as Resolved 
    50-50
    complaint no.18576and phon no. [protected]
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      S
      saaintram
      from Mumbai, Maharashtra
      Oct 29, 2010
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      Address: Mumbai Suburban, Maharashtra

      TEL.NO.[protected]
      BROADBAND BSNL CONNECTION GET DISCONNECTED IF A INCOMING CALL ATTENTED OR OUTGOING CALL MADE.THIS MAKES WASTE OF ENERGY ANDTIME AND CONCENTRATION IN THE MIDDLE OF THE INTERNET BROWSING. NO PROPER ATTENTION BY THE AUTHORITIES.
      COMPLAINT NO.2-A DEFECTIVE ON/ OFF BUTTON OF THE MODEM IS NOT REPLACED FREE OF CHARGE AS ITS MORE THAN SIX MONTHS OLD. A GOVT ORGANISATION EXPECTING HUGE MONEY TO REPLACE WITH OR GET IT REPAIRED.WHY CAN'T BE REPAIRED WHY BUY A NEW ONE WITH RS.ONE THOUSAND?
      Aug 13, 2020
      Complaint marked as Resolved 

      BSNL — call disconnected

      i bought my sim in 2006. now if i make call i cant speak for more than 30 seconds. i thought it may be problem related to the mobile. i have changed mobile two times. can any one help me why i could not make call for more than 30 seconds.
      Without sending bill my telephone was disconnected can you plz help me in theis regard My tel No is[protected]
      I Assistant Commissioner Central Excise, Kalyan-I Dn, ISDN line No.[protected]. I have not recieved any Telephone bill of this number and suddenly you have disconnect my ISDN line. This ISDN line is used for ACES system for generate online Central Excise Registartion and other purpose. please send me bill to my email-id [protected]@gmail.com. i am paid bill immediatly .
      my telephone ISDN no.[protected] is dead and I have not recieved any bill for this number. please sent me bill immediatly otherwise my [protected]@gmail.com.
      Assistant Commissioner, Central Excise, Kalyan-I Dn
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        S
        steshe31
        from Cuddapah, Andhra Pradesh
        Oct 29, 2010
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        Address: Chennai, Tamil Nadu

        Am Stephen Ponniah from Chennai, Am using 3G connection for the past 6 months.
        My Mobile no#[protected] / 60-B, 6th Main Road, Thiruvalluvar nagar, Erukkancherry, Chennai -600118.
        Still now am facing an irritating problem with BSNL coverage.Inside the Building there is no coverage in these area, I have been submit repeated complaint every month in person to the Madhavaram Exchange. Also i had a talk with Madhavaram customer care head (lady) in person. Few months back i fill a complaint with consumer complaints. Till now there is no action being taken.
        So my dear friends, while taking new BSNL CELLONE connections, pls refer with your nearest cellone users.
        +1 photos
        Aug 13, 2020
        Complaint marked as Resolved 

        BSNL-CellOne — bad coverage

        in chandigarh, there is no proper coverage, no clearity while talking, many time ballence is detected without any reason ?
        My mobile number [protected]. This is New Nokia 5800 model requested for 3G activation done after 3 days subsequently requested from GPRS 89 still now not activated. Today morning spoke to GM at Kumbakonam Circle clarified that pls convert in to 2G application then only GPRS. Morning we send a SMS till now not activated.
        It shows a sign of deficiency service as per consumer act I will proceed for compensation and mental agony clause to the tune value of Rs 5000/-.
        Please do the needful at the earliest.
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          S
          shrutirg
          from New Delhi, Delhi
          Oct 29, 2010
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          Address: Kathua, Jammu and Kashmir

          I want to deactivate the bsnl cricket alarm services which got automatically activated.Customer /BSNL support services is very poor & unable to resolve the problem.For cricket alart, since last 6 months I had called sevaral times the information given by them proved wrong and still these services have not been deactivated.


          Kindly look into this matter and help me got the services deactivated as soon as possible.
          same thing with me...
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            K
            K.V.V.SATYANARAYANA
            from Vijayawada, Andhra Pradesh
            Oct 28, 2010
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            Address: Krishna, Andhra Pradesh

            BSNL Authorites unauthorisedly recovered an amount of Rs.50/- towards activation of Mega combo bsnl alerts from my 3g cell connection no.[protected] talktime.The activation fecility was not
            requested by me.It is illegal.
            K.V.V.SATYANARAYANA.
            CELL : [protected].

            BSNL — unauthorised recovery

            Sir,
            I have a prepaid SIM Mobile No.[protected]. It is a BSNL Pre-paid Cellone SIM card. From my balance every month on 22nd day Rs.5/- (Five Rupees) is deducted towards service provider[protected]. I do not want any VAS from BSNL. I contacted Consumer care center at Rajkot. They advised me to send SMS START DND to 1909. As per their instructions I sent the SMS on[protected]. I got a message that it will be activated 45 days after the registration. Now that the 45 days have gone. Still I receive messages from 56505, which I do not want. I try to contact BSNL. I could not find any online registration of mobile complaints in BSNL. Consumer complaints No.[protected] is not in use. I request you to stop recovering any amount from balance towards any VAS
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              L
              Lalit PAlde
              from Chennai, Tamil Nadu
              Oct 28, 2010
              Resolved
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              Address: Nashik, Maharashtra

              I have brought the Cell one SIM Card under the Agriculture Scheme as i am belong too Famer family, doing the farming in Nasik - Maharashtra stata, before 1 month but till card is not activated, i also tring to call on Cust. Care No. [protected] but there is no respose on thie No.

              So pls activate card ASAP
              Following are the No. Detail.

              Card Mobile No. [protected]; [protected]; [protected]; [protected]; [protected]
              Aug 13, 2020
              Complaint marked as Resolved 

              cell one — block my cell number-9440340159

              i lost my cell phone
              my piece model number is samsung sgh -j150
              i want to block my number --[protected] immediately

              cellone/simcard — sim not activated

              receiving sim card on[protected] so far this was not activated I am unable to use the cellone services please activate sim No.[protected] N
              connection N. [protected]
              sim card not activated
              Sim no. [protected]
              Sim card no.[protected] N

              mobile sim — active sim card

              hi, i am Dnyoba Nirde using this bsnl no. from last 4 year. at 26 march 2012 i lost my mobile so i requested bsnl customer care to cut out my no.But i received back my mobile so, i want to switch on this no. so plz on my no. thanking you. alternate no [protected].
              I have brought the Cell one SIM Card, but till card is not activated, i also tyring to call on Cust. Care No. 1507 but there is no response on this No.

              So pls activate Mobile No. [protected]
              I have brought the Cell one SIM Card on 19/05/2014, but till today (24/05/2014) card is not activated,
              I also tyring to call on Cust. Care No. 1503 but there is no response on this No.

              & also after insrting the sim to mobile it shows "MH 44 Error"

              So pls activate Mobile No. [protected]
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                C
                chandan.un
                from Bengaluru, Karnataka
                Oct 28, 2010
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                Address: Vaishali, Bihar

                I have applied approx 7 years back for New Land line to BSNL in Virna Lakhnsen Exchange,its come under BSNL Mahua SDE and i have paid Rs 2000/-(Two Thousand rupees) at BSNL TDM office Hajipur and i have receipt of the payment bill and Advise note copy.
                for your reference find payment details and Advise note copy details.

                Receipt no-39435
                Demand note no-P2/BLS 03.04/127
                Date of payment:-19/01/2004
                Date of Application - 14/01/2004

                Still there is update from BSNL side, if they are unable to provide the service then they should return back my money with interest which i have given as a deposit money, i want resolve the issue emd.

                My Address:-
                Mr. Nantun Pandey
                Mobile no- [protected]
                Village - Mukundpur, Post - Sarsai,
                Dist- Vaishali, Pin no- 844116
                Aug 13, 2020
                Complaint marked as Resolved 
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                  R
                  rajagaja
                  from Delhi, Delhi
                  Oct 28, 2010
                  Resolved
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                  Resolved

                  Address: West Medinipur, West Bengal

                  SUBJECT: SECURITY REFUND OF TELEPHONE NO. MNP 273719
                  CONSUMER NO. WAS 157226 & TELEPHONE NO. WAS (03222)
                  273719 I HAVE SURRENDERED MY TELEPHONE SET ON
                  23.07.2009 TO THE J.T.O./MNP & MY TELEPHONE LINE WAS
                  DISCONNECTED ON 22.06.2009. I APPLIED FOR
                  DISCONNECTING MY TELEPHONE LINE ON 12.06.2009. KINDLY
                  ARRANGE TO REFUND MY SECURITY MONEY AT AN EARLY
                  DATE. Address: G-13, Arabinda Nagar, Near Judge Court, P.O.
                  – Midnapore District: - Paschim Medinipur P.I.N. - 721101
                  (West Bengal) Contact No. [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  telephone — security money not refunded

                  REFERENCE NO - DL00999680
                  The security amount of 1000 rupees was collected on march 4th by the executive Dhananjay tiwari from District centre, Janakpuri, but was not refunded
                  he is not contactable and this is highly irresponsible behaviour by the executive of Tata indicom, the customer does not have time to run after people so irresponsible like tiwari,
                  this completely spoils the name of the company in the market and the trust of the company in the market
                  You can reach me at [protected]
                  the earliest response to this complaint will be highly appreciated

                  thanks
                  Ayushi Bhatia
                  SUB-SECURITY REFUND OF TELEPHONE NO.[protected], CONSUMER NO.949284.PHONE SURRENDERED ON 28.04.2010 AND CONVERTED TO WLL PHONE NO.[protected] WITH INTERNET FACILITY.PHONE BILL FOR MAY'10 AND JUNE'10 COMES WITH DOUBLE INTERNET CHARGES. SDO, PHONES CLARIFIES THAT IT IS A SYSTEM ERROR AND CORRECTED AUTOMATICALLY.DUE TO SIGNAL ERROR THE SAID WLL PHONE NO.[protected] WAS SURRENDERED ON[protected] BUT STILL NOW MY SECURITY MONEY DEPOSITED FOR EARLIER PHONE NO.[protected] NOT REFUNDED TO ME.KINDLY REFUND MY SECURITY MONEY AT AN EARLY DATE. GAGAN BIHARI DASH DT. 14.12.2010.
                  Sir
                  My name is Rahul Mahadeo Thakare and my complaint about Refund of security deposit.
                  I close My Telephone no.[protected] connection and submit exsesory date 1 Dec2011 but till i not Refund of security deposit Can you help me sir. Mobile no.[protected]/[protected].
                  I m Rajeev, this is regarding my refunds (in form of NSC) which were with BSNL, Kolkatta as per their requirement. But its almost Nine months, my security amount is yet to b refunded xcuess is very silly by junior staff that he is not in office or he is very busy with his family work. My reff:Dt.06-02-13, Ganesh Chandra Avenue./Talkfree Telecom. I m from DElhi n my cell nos [protected].If only some one can help ths.
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                    R
                    R.Ranganathan
                    from Chennai, Tamil Nadu
                    Oct 27, 2010
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                    Address: Krishnagiri, Tamil Nadu

                    My land line bsnl phone[protected] is not working past five days , we have approched Hosur Telephone exchange they informed us that phone is working but not working then we have approched New ASTC Hudco small exchange with our complaint , they have deputed Tech about two days back he has seen the defective phone connection afterwards no action beeing taken for restoring the phone connection . please restore the phone asap.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    BSNL Landline Complaint — One incoming number has to be traced

                    hello sir,

                    I has yesterday also given my complain again this is second time I has to write you that still i has not got that number which came in incoming call on 16th Nov.2011 mroning 9.00 to 10.00 Am.

                    My landline number is[protected] and my email id is [protected]@gmail.com pls request you to find and give me that number as somebody has called and disturbed my whole family...

                    Pls requesting sir.

                    Thanking you.
                    Sandhya Pillai
                    [protected]
                    my landlineno25228849 is out of order for alst 15dys despite of lodging complaain&receive docket no for the same.
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                      B
                      bharatjollys
                      from Amritsar, Punjab
                      Oct 27, 2010
                      Resolved
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                      Address: Amritsar, Punjab

                      Dear sir / madam ,

                      My father number is [protected] prepaid BSNL. Today 27/10/2010 at 6.18 pm , i went to retailer GAUMZI TELECOM, Krishna square-2 , backside celeberation mall to recharge Rs. 220 at my above no.in which company provides 220 balance and 60 days validity . I paid him all the amount and he says recharge take 20-30 min due to network problem. so i go for my dental treatment . But when i check my balance at clinic it was Rs.192.11 in which it also include previous balance of Rs. 31 so aprroximate i got only Rs.160.So i go retailer he make excuses and says he is not responsible for it . Then i call to BSNL customer care at 8.38 pm he said that u have recharged of Rs. 200 in which u got balance of Rs.160 and 60 days validity and but retailer take Rs. 230 including his commission . so I want take strict against that retailer and do need for me .


                      My address:
                      Bharat jolly
                      22-A krishna Square 2, Amritsar--143001
                      contact no.[protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        T
                        thomasdibs
                        from Jaipur, Rajasthan
                        Oct 27, 2010
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                        Address: Dhanbad, Jharkhand

                        SIR,
                        i purchased bsnl sim card{[protected]} in month of july but just after 1 month it began showing me "SIM CARD REGISTRATION FAILED" i tried to seek support from customer care but no response was given except "YOUR COMPLAINT IS IN QUEUE EVEN AFTER 14 DAYS";Finally i took duplicate sim;bt after 2 months it has again started giving me same error & when i talk to customer care they donot respond apprecabily.
                        Pls help me ,I AM A STUDENT OF ISM-DHANBAD{IIT-DHANBAD}

                        --
                        dibs
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        MY SIM CARD IS REJECTED DUE TO WRONG ENTRY OF PUK CODE. I WAS INSERTING RIGHT CODE BUT THERE WAS ALWAYS A MESSAGE THAT YOU HAVE ENTERED A WRONG CODE. I HAVE LOST MY ALL ATTEMPTS DUE TO THIS MESSAGE AND MY SIM CARD IS REJECTED. HOWEVER I HAVE TAKEN ANOTHER FROM BSNL EXCHANGE FOR A COST OF RS. 66. BUT THAT IS COMPANY`S FAULT. THERE ARE MANY OTHER PEOPLES WHO ARE FACING SAME PROBLEM. HOW YOU CAN HELP ME IN THIS MATTER?

                        THANKS & REGARDS,

                        JAGDISH KUMAR
                        when we start the mobile the netvork portion is blank and we cannot call any one and noone can call us .
                        when we start the mobile the network portion is blank and no one can call us nor we can call any one
                        I LOST MY MOBILE HANDSET ALONGWITH MY SIM CARD.MY MOBILE NO.WAS [protected] I REQUEST THE BSNL TO BLOCK MY SIM IMMEDIATELY.

                        My Temp. no. is [protected]

                        Thanking You.
                        [protected] is my number.i have been using this sim card since 2011.Now it does not work well.it shows 'no service'.
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                          pratapk01
                          from Lucknow, Uttar Pradesh
                          Oct 27, 2010
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                          Address: Hyderabad, Andhra Pradesh

                          My UID[protected].I am unable to view Full bill in self portal,due to incorrect password.Thru' forgot password link chnage of pass word not accepted in profile for new password.Further I am not getting rebate for online bill payment at BSNL web site.Reply at [protected]@yahoo.com
                          Dear Sir,
                          My mobile number is [protected].I have recharged with two Rs, 55/ topup cards, but still I didnot get any balance to my mobile number.The two coupon serial no are[protected]
                          [protected]

                          I made complint three times to customer care through phone but no use . pls rectify the problem Sir.
                          Thanking you sir.

                          yours obediently
                          SREEKANTH
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                            C
                            chidambaran
                            from Angamali, Kerala
                            Oct 27, 2010
                            Resolved
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                            Resolved

                            Address: Ernakulam, Kerala

                            Sir,
                            I got land phone set with Caller ID facility on 3.2.2010 from Chendamangalam Telephone Exchange.
                            Several times I have approached the authorities for giving Caller ID Facility(Received only the instrument).
                            But the authorities have not considred my request till date. Moreover the function of the monitor of the
                            set is not working. I request that steps may be taken to allot another instrument and caller ID facility.
                            My land phone No. is[protected]. Chidambaran.M.K.,Mattakkal,Chendamangalam.P.O.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            BSNL Complaints - Land Phone-facility of Caller ID
                            BSNL

                            Location: BANASWADI, BANGALORE 560 043, KARNATAKA
                            Posted:[protected] by MANOHARAN PHONE NO:[protected]


                            L Caller ID TO PHONE NUMBER[protected]SUB:
                            Sir,
                            I have purchased land line insttrument - PANASONIC with caller ID facility on 26.11.2010. Hither to i was using BSNL land line instrument
                            with caller ID facility . Now, for new instrument, caller ID is not working the message is the "to register with the service provider" .

                            In view of the above, may i request your good office to kindly register for the caller ID facility for the new instrument.

                            Thanking you,
                            Yours Sincerely,
                            P.Manoharan
                            [protected]
                            I got land phone set (PANASONIC) with Caller ID facility on 26.11.2010 the authorities have not considred my request till date. Moreover the function of the monitor of the
                            set is not working. I request that steps may be taken to allot another instrument and caller ID facility.
                            My land phone No. is[protected]. Chidambaran.M.K., Mattakkal, Chendamangalam.P.O.
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                              ravis81
                              from Ajmer, Rajasthan
                              Oct 26, 2010
                              Resolved
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                              Resolved

                              Address: Rajasthan

                              Dear sir
                              i am customer of excel power plan in rajasthan circle i want to know my activated 4 number per 20 paisa per minuts

                              how it is possible
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              मैं अपने मोबाईल नम्‍बर पर एक्‍सल पावर के जो नम्‍बर हैं उन्‍हे हटाकर नये नम्‍बर को इस प्‍लान से जोडना चाहता हू क़पया मेनेजर पूराने नम्‍बर कौन कौन से हैं यह बताने की क़पा करें
                              My Mobile No. _ +91 [protected]
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                                prathik7
                                from Delhi, Delhi
                                Oct 26, 2010
                                Resolved
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                                Resolved

                                Address: Palakkad, Kerala

                                I had bought evdo data card 1 month back from BSNL in calicut..their advertised speeds were 2.5Mbps and i was getting it in calicut but when i moved to Palakkad the speeds have dropped to 0.24 Mbps. I complained and went to the EVDO department in the main telephone exchange but they are saying 0.24 Mbps is the maximum speed attainable in Palakkad. I believe they are falsely advertising GPRS speeds as EVDO speeds in Palakkad and asking customers to pay more. Kindly look into this matter

                                Prathik
                                [protected]@gmail.com
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Sir,
                                This is kindly inform you that We had a landline connection No.[protected] at palakkad Dt Thanchapara Panjath, Palakkayam Village in the name of Sebastian CS.

                                since 1 year there were no regular use as every time phone dead.Someny time we requsted to Palakkayam post office to repair the line.one or two time they reached and repaird.But now same condition.someny people suffer this problem in that area.In our home bed ridden & old age parents are living alone..so humply request you to concider my problem as soon as posssible.


                                Thanking you
                                Joicy Sebastian Mob:- [protected] Mail Id:- [protected]@yahoo.com
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                                  D
                                  dubeaditya
                                  from Ratlam, Madhya Pradesh
                                  Oct 26, 2010
                                  Resolved
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                                  Resolved

                                  Address: Bhopal, Madhya Pradesh

                                  i am Aditya Dubey and i am staying in bhopal.two months back one of my family member has opted for the BSNL india games on demand. i am trying to unsubscribe the service but i could not cancel my subscription for that games pack . and the toll free number[protected] has no response . so kindly cancel that pack with this i am attaching my land line number[protected]. so please call me up if you need any details
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  My name is V.Raju, my Tel.no. 044.25501067. Iam put up at Chennai.Due to other work, iam unable to play B.S.N.L.GOD. So kindly unsubscibe my PREMIUM PLAN EARLY.My date of Registratation is on 7 th, May 2010.Plan name Premium . Login name. RAJUV.Tel.no.[protected]. thankyou.
                                  My name is Anoop Dave, our lend line NO.is [protected] Registrard on R.S.Joshi
                                  your caller is misguide to me and our name/No. located.We dont want to participet this services. Kindly unsubscribe that -PREMIUM PLAN BSNL GOD...UNSUBSCRIBE the No/Name.
                                  our ID NO. is ---##4885##

                                  If you send us any type of bill in this plan, we are not paid and COMPLAINT on legal court against you.
                                  thanks, Anoop Dave
                                  Adv. Jabalpur H.court.
                                  My name is Gopalakrishna p s our land line no.is 08257 / 271619.So kindly unsubscribe my BSNL GOD PLAY
                                  My name is Abdul Lathif, from Kundapura(Udupi Dist) my Tel.No.[protected]. Iam put up at Kundapura.Due to my other work, Iam unable to play B.S.N.L.GoD. So kindly UNSUBSCRIBE my PREMIUM PLAN EARLY.My date of Registratation is on 12 th, Jan 2011.Plan name- Premium Plan 200 . Called from Karvar (Karnataka State-Telephone No: [protected], Name-Praveen)
                                  So Please Cancel my above said plan
                                  Hope you will do the needful
                                  Thank you Sir
                                  I RECEIVED A CALL FROM BSNL, IN THE MONTH OF SEPTEMBER AND INSTRUCTED ME TO OPEN TH NET AS I OPENED I WAS INSTRUCTED TO TYPE MY PHONE NUMBER AND MY NAME.TO MY SURPRISE THE BILL IN THE MONTH OF FEB' 11 WAS Rs 987.HE GAVE ME THE TOLLFREE NUMBER TO CANCEL THE SUBSCRIBTION BUT WHEN I CALLED THERE IS NO RESPONSE.WE NEVER PLAYED ANY GAMES AND THER ARE NO CHILDREN IN OUR HOUSE.THE BSNL HAS CHEATED THE CUSTOMERS.CANCEL THE GAME ON DEMAND.NAME-- GARGI; PHONE[protected].IF ANY BILL ON THE NAME OF THIS GAME COMES I AM NOT GOING TO PAY AND I WILL TAKE THIS BEFORE THE COURT.
                                  please unscribe god

                                  landline number 26570406
                                  please unscribe god


                                  landline number 26430234
                                  PLEASE UNSUBSCRIBE GOD
                                  LAND LINE NO[protected]
                                  please unsubscribe god landline no-[protected]
                                  please unsubscribe bsnl GAME ON DEMAND land line no[protected]
                                  please unsubscribe my bsnl games on demand my landline no. is[protected]
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                                    R
                                    Rakesh Ranjan Singh
                                    from Mumbai, Maharashtra
                                    Oct 26, 2010
                                    Resolved
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                                    Resolved

                                    Address: Ramgarh, Jharkhand

                                    Iam Niranjan singh from Patratu,Jharkhand.
                                    I have taken BSNL boadband connection from RAMGARH bsnl office.From the last 2 months the service is very-very irregular,when I made a complain about the rebates in my monthly rental,the officers or the Ramgarh BSNL said that I have to pay the amount wheather the broadband service works or not.
                                    But in the Terms & Condition or Broadband service-- it is written that,"If service is not working more than 3 days then the User gets some rebates in the monthly rental".
                                    What should I do??
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    broadband dataone service of bsnl — not given connection as yet

                                    i have applied for dataone broadband connection against my landline no.on 07.08.2008 vide ref no. MS/0148912 and was assured that i shall be given connection by 7 days. but till date i havent got the connection nor any phone calls from the bsnl people.i dont know when i shall be getting the same.

                                    BSNL DataOne Broadband — NOT ABLE TO ACCESS INTERNET--SERVER BUSY

                                    Take a broad band connection just 2 weeks ago and any time try to access the net the servers are down and the connection is pathetic a very very bad experiance

                                    BSNL DataOne Broadband — Service Problems

                                    BSNL Broadband is billing lot of amount on the usage and they don't provide quality surfing. Recently www.techfreaks.in has been blocked and not able to open it in BSNL services only. All other Broadband providers are just fine. When i try to complaint through their site, the system is itself down. I don't know why these Govt Companies are lazy to take care of it's users!!!

                                    BSNL DataOne Broadband — collection of extra rent

                                    bsnl offers broadband connection with the option to make annual payment. according to which broadband can be used for one year. i made annual payment of rs 5000 + other charges totalling 7500. i was using broadband and no charge was collected for 5 months and after which iwas charged a monthly rental of Rs 500. when i went to the costomer care office asked for it they said it was a mistake and you write a letter stating the problem to the accounts officer and i did so. one month has passed by and still no action has been taken.

                                    BSNL DataOne Broadband — Really Bad Service

                                    Dear Sir/Madam,
                                    I've been using broadband services of bsnl since 2years, and there has been a constant problem with the line. Every now and then the ADSL(link) LED of the modem blinks and the connection drops.This happens every 2-3 minutes, which poses great problem for any online work . If i call up the BSNL customer care people they just confirm about the BSNL light constant status, and after some time the connection is erratic as ever. By seeing the router page of my modem I can see that the SNR Margin is way less than the Attenuation (which represents the noise in the phone line).The SNR should be atleast double of the attenuation, which is inverse in my case, and this being the root cause as per me, but if I try to tell this to the BSNL guys they play the blame game. The broadband people say to tell this to phone line personnel, the phone line people tell to ask the broadband about this problem, in the end I'm the one suffering and no one fixes the problem.The major problem is the connection doesn't stay constant for 5-10minutes also. Even when the internet connects there is a certain hissing noise in the landline.
                                    So, in brief the major problems I am facing is constant disconnection on my internet and a certain hissing noise on my landline when internet is connected.I think there is some problem with the line, which is backed up by the odd SNR and Attenuation figures on my router page.I request you to ask the BSNL people to fix my problem as soon as possible.

                                    Sincerely,
                                    BK Sarthak Das
                                    Ph- ([protected])

                                    BSNL DataOne Broadband — charged me on free hour downloads

                                    Hello Sir,

                                    Recently i have changed my BSNL plan from BB 350 TO BB 500 where I get free unlimited download from 2AM to 8AM. very rarely i use internet during the day time because it will at office. i have also Scheduled my download to start from 3AM to 7AM on my download software. which is working fine. But today when i checked my usage detail on BSNL portal i was surpriced to see that i have used 2.1 GB for just 5 day. And the funniest part is i was out of station to pune on 6th and 7th where i have turn off my modem and they have charged me on those day as well.

                                    When i called BSNL (techinical support) they asked me to call billing section when i called billing section they asked me to techinical support. i have been kicked from here and there with out any resolution.

                                    With lost of hope i am writting this to you so that you take necessary action on this case.

                                    Please update me on the status and you ca write me back on my email id given above.

                                    Thanks in advance
                                    Mohan
                                    it is such a pity that BSNL is not capable of providing good service to Internet users in Bangalore, the IT capital of india:-)

                                    Goes to show the incompetence of the BSNL engineers and managers.

                                    Internet is a key resource for working professionals and students and if one cannot connect easily to Internet, then it is a damning thing to them. Sad that BSNL is the culprit.

                                    Sites do not connect in time indicating wrongly configured routers, DNS servers and gateways. The problem is not really the speed, but the lack of reliability and assured service.

                                    I really wonder if BSNL is using qualified engineers who know what is meant by routing loops and how internet routing works to configure their systems and support users.

                                    Another important issues is that Indian business and users are at the mercy of Google and other search providers who hijack their sessions for increasing their revenue... None seem to care and is showing willingness to help the Indian population.
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                                      M
                                      mysteriousgal
                                      from Ahmedabad, Gujarat
                                      Oct 26, 2010
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                                      Address: West Bengal

                                      respected sir,
                                      i am mr.sankar pathak (advocate), my telephone numb is[protected]. everyday there is some prob with my bsnl net. Either the link fails, or its unstable or my username pass doesn't match.i have to lodge complaints at least twice every week. after i make a docket , d problem gets sort out after 3 days of making the docket and d link stays for a day max ....and then d same problem starts again. i have visited our local telephone exchange, everytime they tell us they will solve the problem ,but it doesn't turns out so. I am very irritated with their service. I am planning to file a suit against them if this continues.it has been continuing this way for years. if you kindly take note of my complain at the earliest i shall be grateful to u.thankyou
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