Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL-CellOne — bad coverage

in chandigarh, there is no proper coverage, no clearity while talking, many time ballence is detected without any reason ?

My mobile number [protected]. This is New Nokia 5800 model requested for 3G activation done after 3 days subsequently requested from GPRS 89 still now not activated. Today morning spoke to GM at Kumbakonam Circle clarified that pls convert in to 2G application then only GPRS. Morning we send a SMS till now not activated.
It shows a sign of deficiency service as per consumer act I will proceed for compensation and mental agony clause to the tune value of Rs 5000/-.
Please do the needful at the earliest.

same thing with me...

BSNL — unauthorised recovery

Sir,
I have a prepaid SIM Mobile No.[protected]. It is a BSNL Pre-paid Cellone SIM card. From my balance every month on 22nd day Rs.5/- (Five Rupees) is deducted towards service provider[protected]. I do not want any VAS from BSNL. I contacted Consumer care center at Rajkot. They advised me to send SMS START DND to 1909. As per their instructions I sent the SMS on[protected]. I got a message that it will be activated 45 days after the registration. Now that the 45 days have gone. Still I receive messages from 56505, which I do not want. I try to contact BSNL. I could not find any online registration of mobile complaints in BSNL. Consumer complaints No.[protected] is not in use. I request you to stop recovering any amount from balance towards any VAS

cell one — block my cell number-9440340159

i lost my cell phone
my piece model number is samsung sgh -j150
i want to block my number --[protected] immediately

cellone/simcard — sim not activated

receiving sim card on[protected] so far this was not activated I am unable to use the cellone services please activate sim No.[protected] N
connection N. [protected]

sim card not activated
Sim no. [protected]
Sim card no.[protected] N

mobile sim — active sim card

hi, i am Dnyoba Nirde using this bsnl no. from last 4 year. at 26 march 2012 i lost my mobile so i requested bsnl customer care to cut out my no.But i received back my mobile so, i want to switch on this no. so plz on my no. thanking you. alternate no [protected].

I have brought the Cell one SIM Card, but till card is not activated, i also tyring to call on Cust. Care No. 1507 but there is no response on this No.

So pls activate Mobile No. [protected]

I have brought the Cell one SIM Card on 19/05/2014, but till today (24/05/2014) card is not activated,
I also tyring to call on Cust. Care No. 1503 but there is no response on this No.

& also after insrting the sim to mobile it shows "MH 44 Error"

So pls activate Mobile No. [protected]

telephone — security money not refunded

REFERENCE NO - DL00999680
The security amount of 1000 rupees was collected on march 4th by the executive Dhananjay tiwari from District centre, Janakpuri, but was not refunded
he is not contactable and this is highly irresponsible behaviour by the executive of Tata indicom, the customer does not have time to run after people so irresponsible like tiwari,
this completely spoils the name of the company in the market and the trust of the company in the market
You can reach me at [protected]
the earliest response to this complaint will be highly appreciated

thanks
Ayushi Bhatia

SUB-SECURITY REFUND OF TELEPHONE NO.[protected], CONSUMER NO.949284.PHONE SURRENDERED ON 28.04.2010 AND CONVERTED TO WLL PHONE NO.[protected] WITH INTERNET FACILITY.PHONE BILL FOR MAY'10 AND JUNE'10 COMES WITH DOUBLE INTERNET CHARGES. SDO, PHONES CLARIFIES THAT IT IS A SYSTEM ERROR AND CORRECTED AUTOMATICALLY.DUE TO SIGNAL ERROR THE SAID WLL PHONE NO.[protected] WAS SURRENDERED ON[protected] BUT STILL NOW MY SECURITY MONEY DEPOSITED FOR EARLIER PHONE NO.[protected] NOT REFUNDED TO ME.KINDLY REFUND MY SECURITY MONEY AT AN EARLY DATE. GAGAN BIHARI DASH DT. 14.12.2010.

Sir
My name is Rahul Mahadeo Thakare and my complaint about Refund of security deposit.
I close My Telephone no.[protected] connection and submit exsesory date 1 Dec2011 but till i not Refund of security deposit Can you help me sir. Mobile no.[protected]/[protected].

I m Rajeev, this is regarding my refunds (in form of NSC) which were with BSNL, Kolkatta as per their requirement. But its almost Nine months, my security amount is yet to b refunded xcuess is very silly by junior staff that he is not in office or he is very busy with his family work. My reff:Dt.06-02-13, Ganesh Chandra Avenue./Talkfree Telecom. I m from DElhi n my cell nos [protected].If only some one can help ths.

BSNL Landline Complaint — One incoming number has to be traced

hello sir,

I has yesterday also given my complain again this is second time I has to write you that still i has not got that number which came in incoming call on 16th Nov.2011 mroning 9.00 to 10.00 Am.

My landline number is[protected] and my email id is [protected]@gmail.com pls request you to find and give me that number as somebody has called and disturbed my whole family...

Pls requesting sir.

Thanking you.
Sandhya Pillai
[protected]

my landlineno25228849 is out of order for alst 15dys despite of lodging complaain&receive docket no for the same.

MY SIM CARD IS REJECTED DUE TO WRONG ENTRY OF PUK CODE. I WAS INSERTING RIGHT CODE BUT THERE WAS ALWAYS A MESSAGE THAT YOU HAVE ENTERED A WRONG CODE. I HAVE LOST MY ALL ATTEMPTS DUE TO THIS MESSAGE AND MY SIM CARD IS REJECTED. HOWEVER I HAVE TAKEN ANOTHER FROM BSNL EXCHANGE FOR A COST OF RS. 66. BUT THAT IS COMPANY`S FAULT. THERE ARE MANY OTHER PEOPLES WHO ARE FACING SAME PROBLEM. HOW YOU CAN HELP ME IN THIS MATTER?

THANKS & REGARDS,

JAGDISH KUMAR

when we start the mobile the netvork portion is blank and we cannot call any one and noone can call us .

when we start the mobile the network portion is blank and no one can call us nor we can call any one

I LOST MY MOBILE HANDSET ALONGWITH MY SIM CARD.MY MOBILE NO.WAS [protected] I REQUEST THE BSNL TO BLOCK MY SIM IMMEDIATELY.

My Temp. no. is [protected]

Thanking You.

[protected] is my number.i have been using this sim card since 2011.Now it does not work well.it shows 'no service'.

Dear Sir,
My mobile number is [protected].I have recharged with two Rs, 55/ topup cards, but still I didnot get any balance to my mobile number.The two coupon serial no are[protected]
[protected]

I made complint three times to customer care through phone but no use . pls rectify the problem Sir.
Thanking you sir.

yours obediently
SREEKANTH

BSNL Complaints - Land Phone-facility of Caller ID
BSNL

Location: BANASWADI, BANGALORE 560 043, KARNATAKA
Posted:[protected] by MANOHARAN PHONE NO:[protected]


L Caller ID TO PHONE NUMBER[protected]SUB:
Sir,
I have purchased land line insttrument - PANASONIC with caller ID facility on 26.11.2010. Hither to i was using BSNL land line instrument
with caller ID facility . Now, for new instrument, caller ID is not working the message is the "to register with the service provider" .

In view of the above, may i request your good office to kindly register for the caller ID facility for the new instrument.

Thanking you,
Yours Sincerely,
P.Manoharan
[protected]
I got land phone set (PANASONIC) with Caller ID facility on 26.11.2010 the authorities have not considred my request till date. Moreover the function of the monitor of the
set is not working. I request that steps may be taken to allot another instrument and caller ID facility.
My land phone No. is[protected]. Chidambaran.M.K., Mattakkal, Chendamangalam.P.O.
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मैं अपने मोबाईल नम्‍बर पर एक्‍सल पावर के जो नम्‍बर हैं उन्‍हे हटाकर नये नम्‍बर को इस प्‍लान से जोडना चाहता हू क़पया मेनेजर पूराने नम्‍बर कौन कौन से हैं यह बताने की क़पा करें
My Mobile No. _ +91 [protected]

Sir,
This is kindly inform you that We had a landline connection No.[protected] at palakkad Dt Thanchapara Panjath, Palakkayam Village in the name of Sebastian CS.

since 1 year there were no regular use as every time phone dead.Someny time we requsted to Palakkayam post office to repair the line.one or two time they reached and repaird.But now same condition.someny people suffer this problem in that area.In our home bed ridden & old age parents are living alone..so humply request you to concider my problem as soon as posssible.


Thanking you
Joicy Sebastian Mob:- [protected] Mail Id:- [protected]@yahoo.com

My name is V.Raju, my Tel.no. 044.25501067. Iam put up at Chennai.Due to other work, iam unable to play B.S.N.L.GOD. So kindly unsubscibe my PREMIUM PLAN EARLY.My date of Registratation is on 7 th, May 2010.Plan name Premium . Login name. RAJUV.Tel.no.[protected]. thankyou.

My name is Anoop Dave, our lend line NO.is [protected] Registrard on R.S.Joshi
your caller is misguide to me and our name/No. located.We dont want to participet this services. Kindly unsubscribe that -PREMIUM PLAN BSNL GOD...UNSUBSCRIBE the No/Name.
our ID NO. is ---##4885##

If you send us any type of bill in this plan, we are not paid and COMPLAINT on legal court against you.
thanks, Anoop Dave
Adv. Jabalpur H.court.

My name is Gopalakrishna p s our land line no.is 08257 / 271619.So kindly unsubscribe my BSNL GOD PLAY

My name is Abdul Lathif, from Kundapura(Udupi Dist) my Tel.No.[protected]. Iam put up at Kundapura.Due to my other work, Iam unable to play B.S.N.L.GoD. So kindly UNSUBSCRIBE my PREMIUM PLAN EARLY.My date of Registratation is on 12 th, Jan 2011.Plan name- Premium Plan 200 . Called from Karvar (Karnataka State-Telephone No: [protected], Name-Praveen)
So Please Cancel my above said plan
Hope you will do the needful
Thank you Sir

I RECEIVED A CALL FROM BSNL, IN THE MONTH OF SEPTEMBER AND INSTRUCTED ME TO OPEN TH NET AS I OPENED I WAS INSTRUCTED TO TYPE MY PHONE NUMBER AND MY NAME.TO MY SURPRISE THE BILL IN THE MONTH OF FEB' 11 WAS Rs 987.HE GAVE ME THE TOLLFREE NUMBER TO CANCEL THE SUBSCRIBTION BUT WHEN I CALLED THERE IS NO RESPONSE.WE NEVER PLAYED ANY GAMES AND THER ARE NO CHILDREN IN OUR HOUSE.THE BSNL HAS CHEATED THE CUSTOMERS.CANCEL THE GAME ON DEMAND.NAME-- GARGI; PHONE[protected].IF ANY BILL ON THE NAME OF THIS GAME COMES I AM NOT GOING TO PAY AND I WILL TAKE THIS BEFORE THE COURT.

please unscribe god

landline number 26570406

please unscribe god


landline number 26430234

PLEASE UNSUBSCRIBE GOD
LAND LINE NO[protected]

please unsubscribe god landline no-[protected]

please unsubscribe bsnl GAME ON DEMAND land line no[protected]

please unsubscribe my bsnl games on demand my landline no. is[protected]

broadband dataone service of bsnl — not given connection as yet

i have applied for dataone broadband connection against my landline no.on 07.08.2008 vide ref no. MS/0148912 and was assured that i shall be given connection by 7 days. but till date i havent got the connection nor any phone calls from the bsnl people.i dont know when i shall be getting the same.

BSNL DataOne Broadband — NOT ABLE TO ACCESS INTERNET--SERVER BUSY

Take a broad band connection just 2 weeks ago and any time try to access the net the servers are down and the connection is pathetic a very very bad experiance

BSNL DataOne Broadband — Service Problems

BSNL Broadband is billing lot of amount on the usage and they don't provide quality surfing. Recently www.techfreaks.in has been blocked and not able to open it in BSNL services only. All other Broadband providers are just fine. When i try to complaint through their site, the system is itself down. I don't know why these Govt Companies are lazy to take care of it's users!!!

BSNL DataOne Broadband — collection of extra rent

bsnl offers broadband connection with the option to make annual payment. according to which broadband can be used for one year. i made annual payment of rs 5000 + other charges totalling 7500. i was using broadband and no charge was collected for 5 months and after which iwas charged a monthly rental of Rs 500. when i went to the costomer care office asked for it they said it was a mistake and you write a letter stating the problem to the accounts officer and i did so. one month has passed by and still no action has been taken.

BSNL DataOne Broadband — Really Bad Service

Dear Sir/Madam,
I've been using broadband services of bsnl since 2years, and there has been a constant problem with the line. Every now and then the ADSL(link) LED of the modem blinks and the connection drops.This happens every 2-3 minutes, which poses great problem for any online work . If i call up the BSNL customer care people they just confirm about the BSNL light constant status, and after some time the connection is erratic as ever. By seeing the router page of my modem I can see that the SNR Margin is way less than the Attenuation (which represents the noise in the phone line).The SNR should be atleast double of the attenuation, which is inverse in my case, and this being the root cause as per me, but if I try to tell this to the BSNL guys they play the blame game. The broadband people say to tell this to phone line personnel, the phone line people tell to ask the broadband about this problem, in the end I'm the one suffering and no one fixes the problem.The major problem is the connection doesn't stay constant for 5-10minutes also. Even when the internet connects there is a certain hissing noise in the landline.
So, in brief the major problems I am facing is constant disconnection on my internet and a certain hissing noise on my landline when internet is connected.I think there is some problem with the line, which is backed up by the odd SNR and Attenuation figures on my router page.I request you to ask the BSNL people to fix my problem as soon as possible.

Sincerely,
BK Sarthak Das
Ph- ([protected])

BSNL DataOne Broadband — charged me on free hour downloads

Hello Sir,

Recently i have changed my BSNL plan from BB 350 TO BB 500 where I get free unlimited download from 2AM to 8AM. very rarely i use internet during the day time because it will at office. i have also Scheduled my download to start from 3AM to 7AM on my download software. which is working fine. But today when i checked my usage detail on BSNL portal i was surpriced to see that i have used 2.1 GB for just 5 day. And the funniest part is i was out of station to pune on 6th and 7th where i have turn off my modem and they have charged me on those day as well.

When i called BSNL (techinical support) they asked me to call billing section when i called billing section they asked me to techinical support. i have been kicked from here and there with out any resolution.

With lost of hope i am writting this to you so that you take necessary action on this case.

Please update me on the status and you ca write me back on my email id given above.

Thanks in advance
Mohan

it is such a pity that BSNL is not capable of providing good service to Internet users in Bangalore, the IT capital of india:-)

Goes to show the incompetence of the BSNL engineers and managers.

Internet is a key resource for working professionals and students and if one cannot connect easily to Internet, then it is a damning thing to them. Sad that BSNL is the culprit.

Sites do not connect in time indicating wrongly configured routers, DNS servers and gateways. The problem is not really the speed, but the lack of reliability and assured service.

I really wonder if BSNL is using qualified engineers who know what is meant by routing loops and how internet routing works to configure their systems and support users.

Another important issues is that Indian business and users are at the mercy of Google and other search providers who hijack their sessions for increasing their revenue... None seem to care and is showing willingness to help the Indian population.

BSNL Broadband — Slow Surfing

Dear Sir,
my Complain Resister 19.04.2012 , Complain No-[protected] but Not responsibly Local BSNL office .
I am Daliy calling To BSNL EXE Office But Not responsibly ....


Thanks&Regards
Rajkumar

cuurent call cost wll(ntc)

land line no 265545 is dead since 3 months, it is shame upon bsnl that they are still not listening.
are the deaf /

Landline — Telephone is dead last 15 days

Telephone Number[protected] has been dead last 15days, Made complan so many times,but no one responded on that issue. Every 15 days telephone getting dead/disturb. But department is not taking any such action on that.

Telephone in the name of my father Gouranga Ghosh. He is a retired person. He is not able to visit local exchange office every time.

Any one can take care of this issue. Why BSNL providing this type of service,. Telephone is a very important communication media now a days.

Please look into this issue very urgently.

Thanks
Raju Ghosh (Son of Gouranga Ghosh)
Phone [protected]

sir, we are the customer of nadakkavu exchange( near edapal) .our bsnl land phone is[protected].This number is not worked from 27.9.2010. we complain a lot.After we submit our complaint infront of JTO nadakkavu, he not give a good replay for our complaint. The following are the complaint number by calling 198,
1.3.10.2010-u688
2.27.10.2010-u689.
so we humbly request to solve this problem immediatetly.
yours faith fully,
unnikrishnan k.v
consumer no.4533479.

DEAR SIR,
MY TELEPHONE NO.[protected] IN LAST 30 DAYS NOT WORKING ( DEAD ) I INFORM TO YOUR AREA OFFICE AT SAUNDAL MR. NADAP BUT HE IN NOT RESPONCE I REQUEST U PLZ. ACTION IMIDETALY



THANKS,
REGARDS,

KISHOR RAHATE
[protected]

Dear Sir,

My Land Line Telephone number[protected] of Pune Is not Working from Last Four Months. I had Complaint to Office & even On 198 but there is no replay from respective authority.

Kindly do the need ful ASAP.
Regards
Shreepad

land line dead

DEAR SIR,
MY TELEPHONE NO.[protected] IN LAST ON WEEK DAYS NOT WORKING ( DEAD ) I INFORM TO YOUR AREA OFFICE AT THARAMANI AND BSNL CALL CENTER BUT HE IN NOT RESPONCE I REQUEST U PLZ. ACTION IMIDETALY



THANKS,
REGARDS,

R. KALYANARAMAN
[protected] (or) [protected]

Dear Sir,
our phone no.[protected] is completely dead from 10th marh. This no is used by a co-operative bank... We informed local telephone office at Sirsi.North kenara. but still there is no response from anyone... please sir take action... respond... because our customers r facing problems from this ... This is the only one no we are using in office... so pls take immidiate action...


With regards,
chaya bhat..
[protected]

Land Line Dead

Dear Sir,

My Land Line Telephone number 22353276 of 4, Amratalla Lane, Kolkata-1, is not working from last three months. I had complaint to Office vide No. R/C 246635 dated on 7/5/2010, but there is no action from respective authority.

Kindly do the needful.

With best regards.

Md. Feroz Solanky

complaint about the landline
Iam using the landline of bsnl for the last 15years but i am very much dissatissfied with your service. my number is[protected]my address is H.no.26, Road no. 2, RAMNAGAR, KADMA, 831011 ) i am booking the complaints, Locate no. [protected] dt. 26.05.2012 , On last visit the service man Mr. Lalan to my home and demand for money Rs.100/- and i had refuse for the same and within one hours i am reciving the same complaint i cant even tolrate if this problem presist i will surender the landline within 10days,
and i also very sure the bsnl should bear the rent for my landline for this month else i will complaint to the authority i am very sure i am highly dissatisfied with your service

[protected] bsnl land line dead

Please provide as much information as possible...my land no is [protected]. from last month landline is dead given so many complaint till date it was not reslved. as my parents are old & they suffering from illness. but from their side no positive reply service is too poor. only they are very aggressive in sending bill .