Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sirs,

Subject: LOST SIM CARD AND MOBILE PHONE

I have lost my BSNL pre-paid sim card and mobile phone yesterday at about 3.00 pm during my travel from palakkad to mangalamkunnu. The sim card number is [protected]. The mobile model is NOKIA 3109.

Rs.50 re-charge is available in the sim card. I wish to request BSNL help to trace the sim and mobile phone, if the founder of mobile with sim is using it.

It is also my sincere wish not to land the sim in the wrong hand. So, kindly block the number with immediate effect.

You may contact me on the following number and email.

Phone:[protected]
Mobile:[protected]
email id: [protected]@yahoo.co.uk

Thanking you in anticipation of your quick action.

Radha Balakrishnan (sim owner)
and
Balakrishnan h/o Radha

Sir

I have lost my Mobile No having pre-paid No-[protected] some where in Patiala.Please block the Mobile with immediate effect.

With Warm Regards
charan singh
Lost Cell No-[protected]
CEBZ Bareilly
Bareilly (UP)

Confirm on phone [protected] or [protected]@gmail.com

Dear Sirs,

Subject: LOST SIM CARD AND MOBILE PHONE

I have lost my BSNL pre-paid sim card and mobile phone yesterday at about 10.00 pm at Naraina Delhi during a party. The sim card number is [protected]. The mobile model is NOKIA Xpress music.

Rs.600 re-charge is available in the sim card. I wish to request BSNL help to trace the sim and mobile phone, if the founder of mobile with sim is using it.

It is also my sincere wish not to land the sim in the wrong hand. So, kindly block the number with immediate effect.

You may contact me on the following number and email.

Mobile: [protected]
email id: [protected]@yahoo.com

Thanking you in anticipation of your quick action.

Dr Sanjay Malhotra (sim owner)

BSNL's Attention towards Customers' complaints is very very poor. My Mobile no. is [protected], and I have been trying to activate my unlimited GPRS249 for the last 4 days. But even till todate, it is not yet activated. My account balance is Rs.547/-. Evey time they give a replay that is" My reqest is rejected..." Why this impolite way of addressing. It is a Prepaid service and they are deducting the amount from our account. If it is a free service they can frankly say "Rejected". This sentence is programmed in their computer, hence this may be the reason. Please take immediate action to activate my request

hello sir,
I am swapnil mehta from indore...my bsnl lanline number is [protected] mene mere ghar ke bsnl landline ki complaint bhut si baar karayi but aapki side se koi response nahi aaya. ab aap hi bataye mein kya karu...i hope aap meri complaint par jald se jald action lenge...thnksssss

number[protected]
Adddres 11/1 guruvapa garden lane, tondiarpet, chennai 600 021.

i m vanitha venkatesan pls do take our compliant and take corrective action

Actually, BSNL officials of Assam always try to put a deaf ear on such complaints. Each and every official tries to fled away putting blames on others. For example, if you ask why your enternet speed is so slow, they will say- "no, it's ok from my side. There may some fault in your line. Ask the lineman of your local exchange to correct it (as if problame in the line or delay in checking of the faulty line by the lineman is not their look out)." Again, if you complain repeatedly, they will say- "your computer may be defective, upgrade/replace it with a new one."
So, the solution you may expect is "zero". There is no integration among their different wings. You have to run from one wing to other. Just go on paying their monthly bills blindly, they will be happy. Oh god, save this BSNL.

Dear Sir,
I had submitted my post paid sim to the b.s.n.l office guwahati bearing the cell no.[protected] with the requisite documents along with the latest bill payment reciept for the conversion of the number from post paid to pre-paid on 05.09.2011. I had also delivered the alternate sim for the purpose of conversion but till date the requested conversion not activated yet. Therefore I request the B.S.N.L authorities to do the immediate step to activate the service.

Your's faithfull customer
Md. Fayezur Rahman
Hatigaon Chariali, Guwahati-38

With the idea to get good Broad Band Connectivity and Service we had installed Tel no 2452211 with a Broad Band Router.
The telephone have worked good.but We have made innumerable complaints and every time we are told that there is a cable fault and will be rectified by next week.Every day called to our office and ask your phone is woking.Please arrange to rectify the phone and broadband connection as soon as possible

My broadband connection was out of order for last three month whereas several complain was lodged for the same. The error shown 678. I personally requested the broad band section at Panbazar of BSNL. But till now broadband is out of order. My telephone no. is[protected]

Very slow speed, weak signal and not getting 3g network infact from one month

Dear sir,
I am not getting 3 g network or signal in any of our bsnl numbers at the place mentioned below, from past one month, and even the 2g signals are also very weak. Please check that we get the 3g as soon as possible. ( I think there is a problem in the tower or something like that)
no's [protected], [protected], etc
address from where 3g network is not recieved
house no 18, C/O annada kumar bharali, jyotinagar tiniali, (ganesh nagar path) p o bamunimaidan, mrd road, guwahati 781021, assam, india.
Thankyou.
Yours sincerely,
amit dipta bharali (+[protected]

I m not able to browse net from my wifi for abt last ten days. I hve given complain but didn't recieve any proper response. I also called the respected executibe but he also seem to be not recieving the call. Plz help my another month is again going yo be completed.
My wimax id. SB10006499
MOB. [protected]
ABDUL KADIR BARBHUIYA

In ASSAM, bsnl authority is not able 2 provide a suitable 3g service...
According 2 bsnl ASSAM, 8-12 days is a month...coz...njoy 3g service only 8-12 days in a month...
i[censored] ask them about ur problem, they reply-...what...where...why...???????
its all about from luck...not from their work...

Sir,

I got the post paid mobile connection (No. [protected]) from Assam circle probably in the year 2005 or 2006 while I was posted in Assam. Now I have been transferred from Assam and accordingly I opted for PORT IN to Kolkata Circle, BSNL on 13/02/2018. But my request for PORT IN was rejected with the observation that 90 days has not yet been completed to my connection, it is true since I got the connection in the year 2005 or 2006. Again I opted for PORT IN to Kolkata Circle, BSNL on 16/03/2018 but as on date I has not yet considered. it is requested kindly to consider my option for PORT IN to Kolkata Circle, BSNL.

Thanking you,
A S Kundu

hi, i m AJAY frm assam same problem i m facing from 9-10-10 this masti pack had been activated without my knowledge. Now i dnt know how to get rid of it. the customercare only take complaints and never solve the problem from rs.245 now i hv only 35...please help me..

mine to same problem. I am from assam too. Every government sector is just hell. They can do anything. BSNL is like a desi kutta. now someone tell what to do with them? where to make a complaint? Their CC is like bunch of illetarate people. Kutta hain sab ke sab.

Plz send me the code for deactivate masti pack that deducted from my account.

BSNL — Masti Pack subscription deduction without my knowledge

The SMS came from 56505005 the masti pack of 5/30 continuing but I dont understand that how they can subscribe without my consent. How they could deduct the money for it. I am facing this problem from last 3 months.
I tried to contact customer care nos. but they are always busy.I get message " our customer care service agents are busy talking to other customers . you will be attended shortly. But I couldnt contact them till date.
Please help me for the same I want to unsubscribe from this masti service.
One more thing I think it just a waste of time to make a complain on that site if is it working than why no improvement in the BSNL mobile services.

i have the same problem

i agreee, i am from chhattisgarh, same problem.

For unsubscribing from MASTI Pack...send sms to 53030
For Re 1 per day pack send UNSUB MASTI to 53030
For Rs 5 for 5 days pack send UNSUB MASTI5 to 53030
For Rs 30 for 30 days pack send UNSUB MASTI30 to 53030

I absolutely agree, I am from Andhra Pradesh, suffering with the same problem. BSNL customer care is just hell. Not even a single response from them in spite of several calls to them regarding deactivating this service.
Yours
MMMunisekher

I have the same problem.bsnl deduct 29 Rs without my knowledge.

Is BSNL ever responding?

BSNL — about masti pack

I am consumer of BSNL my mobile no is [protected] I will be charged 5/30 days for masti pack without any activation of masti pack from last two months. Please stop athis charges and stop all messages from 56505005.

hi
to deactivate bsnl masti pack so write a sms

CAN MASTI YES to 56505

good luck..

avnish srivastava.

Hi,
To deactivate Masti Pack just write SMS


CAN MASTI YES to 56505

and its working

Babul Lama

BSNL — Masti Pack activate on its own

my number is [protected] pls deactivate the masti pack it was activated on its own and i get entertainment msgs from 56505 i dont want it pls deactivate it

On my number BSNL also activated the Masti Pack without my permission to deduct the money

Even when i call on the customer care they take too much time to pick it up..

to deactivate just write in text UNSUB and send to 56505.it work ihad done it.

Without my permission Masti pack activated.I don't know how and why?
BSNL means BAD SERVICE NETWORK LINK

Masti Service from BSNL — Cannot unsubscribe and being charged Rs 5

Please help in unsubscribing Masti service from BSNL. I have not subscribed and I am being charged Rs 5

My phone - [protected]

please deactivate masti pack from mobile No. [protected]

My bsnl number is [protected]. I got sms on 18/11/2016 saying that "Thanks for Subscribing to Super Masti Pack Rs29 7Days(51010) service. You have been charged Rs.29.0 for 7 days. To Unsub send SMS STOP or call 155223(tollfree)." I have not subscribed anything, even i dont know what is masti pack. Please make refund my money and stop this unethical practice.

Landline telephone no 2579191SHOP NO-10, C-BLACK Sec 39 Noida has been out of order for over 15 days.CONTINUE DIAL TONE.
plz contact
Mahesh Sharma
[protected]

Landline 2543373 and 2523602 both are not working of state bank of India sector 2 Noida
Please resolve the issue.

BSNL — not transferring the land phone

Sir,
Iam Balachandran , my land phone number is[protected] I have applied for transfering the phone to my new address since february 2011.Until now there has been no proper action for my need.Several times I and my spouse had reminded the officials during the last 7 months.They reurned us home by saying that with in two days the problem will be solved.7 months has been passed no action is taked for my complaint.Iam a patient, most of the time I use land phone.For an urgent need I should have the landphone.When i approached them last week they replied me that my phone cant be connected now because there is no cable pair,they will give me a codeless phone with a new number.Iam not intrested in that because all my relatives and friends have my old number.


so sir take necessary actions to reconnect my phone [protected]

I want to know, maxforexonline.biz/ is a genuine company or fraud ?.is it really deals in foreign exchange?

Mr Deepak Pant,
same thing has hppened with me by BSNL, BSNL has started same pack on my number([protected]) also. BSNL has fallen to such a level that it is now cheating its customers with their money. I called customer care about this on 23/11/2010 at 12:08pm, she said " aapko jo bhi karna hai kar lo hum kuch nahi kar sakte" . consumer complaints forum pls help me to stop the service as they are sending health tips etc at 12:30 am nights also, to disturb me while I am sleeping.

our phone as not responing from yesterday.this is the second time happening in past 10 days.so i request you to check that and solve it as soon as possible.my land number is[protected].

Dear Sir,

My name is Ajay Khettry, . I already apply a new BSNL Broad band connection as on 3rd Jan 2012. My telephone no. is 24020123 & also I maintion the order no. to my broad band connection (landline order no.[protected] & broad band order no.[protected]), My bill receipt no.100 but its a sequirity deposit money receipt no., After that a person install only my telephone set as on 9th Jan 2012 but we not getting the Broad band modem & he said that the no. is activated within 3 days, but its not done. So I already contact with many person (Sales JTO, alt no.[protected] / Haridevpur Exchange, alt no.[protected],[protected],[protected] / Haridevpur JTO, alt no.[protected] / Devision Engg Joka, alt no.[protected]). They are says that Pair missing, software problem & lastly I told with Sales JTO, he says that my connection order already transfer to the another Exchange from Haridevpur Exchange. but till now my connection is not activated from the date of received. So I atlast sent a mail to you & I would like to know from you that my Broad Band line connecting which date or never be connected. Please let us know. I am very sorry for received the Deadlock set from till date.

I hope you will take necessary action as early as possible.


Thanking You

Your's Faithfully
Ajay Kumar Khetry
(ajay.[protected]@gmail.com)

MY TELEPHONE NO.[protected] WAS DEAD FORM LAST THREE DAYS, I HAVE CONTRACT WITH MY LOCAL EXCHANGE, BUT THEY SAID THEY CAN'T TEL WHEN IT WILL BE OK. PLEASE ADVISE ME ABOUT THE COMPETENT AUTHORITY FOR SOLUTION OF THE PROBLEM.
SOUMEN ([protected])

I am Shyamal Mukhopadhyay and i am a customer of BSNL Telephone[protected] with Broadband connection . But my Telephone is dead from last 15 days which was reported with doc. no . . It is very harmful to me without telephone and broadband . Pl. do needful as early as possible to solve the matter .