Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi,

I have applied for a BSNL broadband connection a month back and still waiting for their connection.
I called the local exchange guy multiple times but all I get is tomorrow we will fix it, next week for sure , line man is on vacation and sometimes they don't pick the call so I went to the Taramani customer care center and informed them , they called the exchange people and gave me another deadline to wait so...

Sir, I, S Jeysankar(Defence Service) is a BSNL customer since 20 years, have a prepaid mobile connection [protected]. I sent two SMS for want of gprs connection on 08 Oct 2010 about 0900h accordingly i have received the settings on 10/10/2010. On 11/10/2010 recharged Rs. 98.00 from ferozpur BSNL office(ref No[protected]. My gprs connection has been established & i have used on 12th. but on 13/10/2010 morning I faced the gprs connection...

D/ sir,
I become very fade up for your response to customer complaints.
A] Since last 3 days i am contacting customer complaints of BSNL. Representatives are not attending the
call for average 30 mins. Then keeping call on hold, & call get disconnected. I become wonder Same is
the case for Executives such efficient executive how can control on down the line. Is there any one to br...

SIR , I WAS THE BSNL LAND LINE USER OF SURENDRANAGAR GUJARAT. MY LAND LINE NO WAS[protected] , IN THE MONTH OF JANUARY 2010 I HAS BEEN TRANSFERED TO JAIPUR SO I HAD SURRENDRED THE TELEPHONE LINE, AND APPLIED FOR REFUND OF SECURITY MONEY, IN THE MONTH OF MARCH 2010 ON SEVERAL REMINDER THE OFFICE PERSONEL TOLD ME THAT YOUR REFUND ORDER IS ISSUE DAND THE NUMBER IS 49030 DT[protected] FOR RS 1001.00 BUT EVEN DATE I HAVE NOT GOT THE CHEQUE,...

I trited to retrive my Broadband uses details. i contuct with bsnl customer care (By phone(1500) and also by email([protected]@bsnl.co.in)). They refer me a link: " http://selfcare.edc.bsnl.co.in". Now I tried to login in "http://selfcare.edc.bsnl.co.in" but it it displayed "The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569)". i farther contuct with the customer care executive...

My landline phone has been out of order since 2 months now. Every time i register a complain at the BSNL customer care they give me a new complaint no. to which no action has been taken till now. This has been repeated for 3 times now. Finally i registered the complaint at the respective S.D.O. office of my area but still there has been no action.
This type of negligence is quite painful. What is the point of having a 'Customer...

ID PROOF
D/L No.46883105 /Sonebhadra
Name faij masood khan
S/o mahmood Alam khan
Address jokhahi kasya kala sonebhdra
UP
Date of Birth 02.7.84I have lost my bsnl sim card and today a call came from that no. Then i know that somebody using my number.no.is [protected]so plz block the incoming and outgoing . i will be greatfull to you

E mail .[protected]@gmail.com
contact no.[protected]br...

Dear Sir,

I rajib lochan behera,using bsnl sim([protected]) since last 10 years, but three days before i got a message that thank you for using bsnl RADIO MOBILE, unfortunetly Rs. 25 was already deducted. After that i informed this to Customer Care bsnl, one lady told me to dial 12555 & Unsubscribe the radio mobile & each call will 1/minute. But each call was 5/minute. Again i contact to Customer Care then i got...

Sir,
My mobile SIM No.[protected] in Karnataka, India. My name is Gopalkrishna Hegde. The plan was under Sumo Power valid up to 23/11/2010.But few days before, before the expiry of the validity period my plan was converted in to Excel power without informing me. Because of this my call and SMS charges are doubled and realy annoyed because I can noot chage my SIM because I am loosing contact with my people due to frequent chage of...

On 8/10/10 I noticed that my outgoing calls are getting charged at 90ps instead of 20ps. I checked to find out that 'Sumo Power Pack' got converted to 'Excel Powerpack_KTK' without my knowledge. The validity of my Sumo PowerPack was till 30/10/10 so I don't know how and why it converted to a different and high-call-rate plan. I called BSNL and dealt with inefficient customer care who told me that the problem will...

My 2G sim is not yet converted in to 3G after being recharged for Re 1 nearly 10 days ago through BSNL CSC Bhilwara.
Everytime the same reply "the system is failed."
And at the customer care "1503" they always say me to go to CSC and tell the authorities about this problem rather than doing any right thing.
So please i[censored] can do something for me then it would be a great help for me.
I have...

Dear Sir,

I don't know how mobile got activated to caller tune my mobile number [protected] to my suprise they have deducted Rs.28 for caller tune.Now I deactivated it through DACT 56700 but it seems no effect please let me know my when my amount will be refunded....

i am r.govindan and i am staying in dharmapuri.last month I open opened for the BSNL india games on demand. but he has forgot the password and user id for his account . so i could not cancel my subscription for that games pack . and the toll free number[protected] has no response . so kindly cancel that pack with this i am attaching my land line number[protected]. so please call me up if you need any details. if India games are activated...

indiagames service unsubscrib in my no.[protected]. complant is your representative not give proper information about this service. please unsubscrib....

I am BSNL super powerpack user and my mobile number is [protected].
I got Message's from BSNL Service Message'sLove Tips & Shayaries from 52906 per 2-3 times a day from last 2 months but iam not subscribe any service packs & also cumplent given to customer care & u peoples given docket number also n they told me within 24 hrs your problem solved. But no use till today the docket no is-KT[protected] date 3-Sept-2010...

BSNL Customer Care website selfcare.wdc.bsnl.co.in has stopped working. It was the only site where we can submit our request to change any plan or get info about the usage of Broadband or Pay the bill etc. Now it is simply showing the MSg This site has stopped working. Officers of BSNL hereby requested to kindly look into matter and correct it....

I HAVE A BSNL PREPAID MOBILE ([protected]). ON 9TH OCTOBER MY PREPAID BALANCE SUDDENLY GOT REDUCED BY Rs. 106/- WITHOUT ANY ACTION FROM MY END.
ON INQUIRY ON 10TH OCTOBER ON BSNL TOLLFREE NO. I WAS TOLD THAT YOU HAVE DOWNLOADED CALLER TUNES BY DIALING #56700 WHICH I HAVENEVER DIALLED. NEEDLESS TO MENTION MY MOBILE CANNOT PLAY ANY SONGS.
I REQUEST THAT I SHOULD NOT BE PENALISED UNNECCESARILY AND THAT MY BALANCE BE CREDITED BY...

My two 3 G prepaid mobile numbers [protected] and [protected] had validity time till 9.10.2010. I recharged both with Rs. 550 each on 8.10.2010 expecting a full talk time and of course a validity extension for 6 months. But there are a lot of messages in my mobile which shows that neither my balance has been increased by 550 nor my validity period extended. I have received a msg that my number has been suspended now. What am I supposed to...

Sir,
plz find my solution...actully i rechared a msg voucher which value was 13/-and msg plan was1 paisa per sms.company takeing 1.5/-par sms,my complaind no is 6346632.just now i told your customer executive mr. amar that its my problem but he dose not give any solution.
i have already complaind registerd.
chandraprakash
[protected]...

I am using BSNL Broad Band FN Home 500C.( BSNL, Nagercoil-Kanyakumari Dist) Last month I came to know my bill amount Rs.1379. My usage is within the free limit, for that the monthly charge is Rs.500 only. I am eligble for making 175 free voice calls as well. I was bit confused about my bill amount. For an enquiry/ break up details of the bill, I had sent two mails to the PG cell on 28th Sept and 7th Oct. Still I did not get any reply from...