| Address: Chennai, Tamil Nadu |
Hi,
I have applied for a BSNL broadband connection a month back and still waiting for their connection.
I called the local exchange guy multiple times but all I get is tomorrow we will fix it, next week for sure , line man is on vacation and sometimes they don't pick the call so I went to the Taramani customer care center and informed them , they called the exchange people and gave me another deadline to wait so I waited but no one came. I went to the customer care center again and they called here and there and gave another deadline but same problem. I need the internet because I work from home also and there is no airtel broadband available only BSNL is there.
Dipan Hilaidhari
Location shanti nagar , Pallikarnai , chennai
What can be done on this
My name is Ajay Khettry, . I already apply a new BSNL Broad band connection as on 3rd Jan 2012. My telephone no. is 24020123 & also I maintion the order no. to my broad band connection (landline order no.[protected] & broad band order no.[protected]), My bill receipt no.100 but its a sequirity deposit money receipt no., After that a person install only my telephone set as on 9th Jan 2012 but we not getting the Broad band modem & he said that the no. is activated within 3 days, but its not done. So I already contact with many person (Sales JTO, alt no.[protected] / Haridevpur Exchange, alt no.[protected],[protected],[protected] / Haridevpur JTO, alt no.[protected] / Devision Engg Joka, alt no.[protected]). They are says that Pair missing, software problem & lastly I told with Sales JTO, he says that my connection order already transfer to the another Exchange from Haridevpur Exchange. but till now my connection is not activated from the date of received. So I atlast sent a mail to you & I would like to know from you that my Broad Band line connecting which date or never be connected. Please let us know. I am very sorry for received the Deadlock set from till date.
I hope you will take necessary action as early as possible.
Thanking You
Your's Faithfully
Ajay Kumar Khetry
(ajay.[protected]@gmail.com)
SOUMEN ([protected])