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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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6090
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 605

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A
arun.sharp
from Noida, Uttar Pradesh
Oct 14, 2010
Resolved
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Resolved

Address: Coimbatore, Tamil Nadu

I need a driver BSNL will FWP usb modem 3197 for windows 7
help me
Aug 13, 2020
Complaint marked as Resolved 
I need a driver BSNL will FWP usb modem 3197 for windows 7
help me
I need a driver BSNL will FWP usb modem 3197 for windows 7
help me for windows 7 ultimate 64bit

email : [protected]@gmail.com
thk's
I also need this driver for my 64 bit Windows 7
please send me on : [protected]@gmail.com
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    V
    vinay meena
    from Noida, Uttar Pradesh
    Oct 14, 2010
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    Address: Gurgaon, Haryana

    my phone no[protected] installed about 2 months back is not working for last few days. Whenever i try to call to register a complaint, automated service reverts that this is not a valid number/not working. I have not even rcvd bill since the time phone has been installed. Pls help in restoration / regularise .
    Vinay Gupta
    Dear sir my ph. no.[protected] is not working and no dial don and phone missuse pls. check i have very problem .


    thanks & Re
    sir my add: 127 Firoz Gandh Colony Near Sec-9 Gurgaon Haryana
    no is[protected] is not working pls. take care of it thanks.

    gurgaon bsnl — landline phone is not working

    I am Ajay Kumar My landline No. is[protected] is not working from last 4 month. I file complaint on 198 my complaint no. is [protected].But no action was taken till now. If my phone was not working last four month then why should i pay the bill which was coming countinously. Please take action on my complaint because of this my family suffer more.


    Thanks With Best Regards
    Ajay Kumar
    H. No:- 451/23
    Hira Nagar Gurgaon
    122001
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      S
      Shankar Singh Jina
      from Noida, Uttar Pradesh
      Oct 14, 2010
      Resolved
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      Address: Ghaziabad, Uttar Pradesh

      BSNL, Ghaziabad PRATAP VIHAR EXCHANGE -SDO NAME IS PAWAN SHUKLA

      MY LANDLINE NO[protected] IS NOT WORKING SINCE MORE THAN 8 MONTHS.

      I HAVE BEEN REGULARLY FOLLWOING UP WITH MR. PAWANSUT SHUKLA AND AS WELL AS GENERAL MANGER OPERATION BUT OF NO USE.

      PLEASE HELP GET THE LINE WORKING.

      REGARDS

      SHANKAR SINGH
      [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
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        A
        amritpadhiyar_83
        from Indore, Madhya Pradesh
        Oct 14, 2010
        Resolved
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        Address: Banaskantha, Gujarat

        My phone remains dead 15-20days for every month since last 1 year having no. 02744:271171 which come in RTO Deesa telephone exchange.

        Line men never comes to our home to confirm the error solved. Phone is not working and still BSNL charges monthly rental for full month. Which is real Loot.

        Do the needful.
        Thanks,
        Amrit Padhiyar

        Cell no: [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
        My name is Nitin Shah. My Landline number is[protected] which is not working properly from since last one year, I have paid all the bills in time. BSNL need to reimburse me my payment without any further delay as they are fail to provide proper services. BSNL can check our complain details as well as our use and payment details and take necessary action. There is huge complain against our area service staff, Mr. Ramesh and Mr. Amit, they are totally irresponsible, non-technical and their attitude is always bad. BSNL need to take necessary action on urgent basis. -
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          T
          trqmdk
          from Nadapuram, Kerala
          Oct 14, 2010
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          Address: Chennai, Tamil Nadu

          I wanted to take a broadband connection for my house. Searched for the options via justdial. Initially planned to go with Reliance, but then got a call from a BSNL salesperson giving details of the plans. Unfortuantely fell for the plan. That was on 02.10.2010. I was told to be ready with the necessary documents etc, and the tone tricked me into believing that everything would be done the very same day!

          agreed it was a bit naive to believe that, but ever since the response i get from BSNL has been utterly unprofessional and terribly irresponsible. I've been calling up several numbers and passing on their information from one department to the other. the sales people promised that it would be installed last week (been 5 days since that deadline), but the people on the execution front dont seem to have a clue. superb co-ordination. finally its the customer who has to suffer.

          typical government organization. pitiful state of affairs.

          BSNL Broadband — delay in service and unprofessional persons

          I applied for BSNL Broadband in the month of June 2009 and they have installed Modem on 24/06/07. they told that connection is activated and u can use but it is not working. No one wants to take a call.
          DEAR BSNL
          iam facing a problem past 1.5 month i have complaint but your service men cannot solve my
          problem i cannot pay this month bill because BSNL not bother
          regard SYED ARIFF
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            D
            dipan2008
            Oct 13, 2010
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            Address: Chennai, Tamil Nadu

            Hi,

            I have applied for a BSNL broadband connection a month back and still waiting for their connection.
            I called the local exchange guy multiple times but all I get is tomorrow we will fix it, next week for sure , line man is on vacation and sometimes they don't pick the call so I went to the Taramani customer care center and informed them , they called the exchange people and gave me another deadline to wait so I waited but no one came. I went to the customer care center again and they called here and there and gave another deadline but same problem. I need the internet because I work from home also and there is no airtel broadband available only BSNL is there.

            Dipan Hilaidhari

            Location shanti nagar , Pallikarnai , chennai


            What can be done on this
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              S
              s jeysankar
              from Mumbai, Maharashtra
              Oct 13, 2010
              Resolved
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              Resolved

              Address: Ferozepur, Punjab

              Sir, I, S Jeysankar(Defence Service) is a BSNL customer since 20 years, have a prepaid mobile connection [protected]. I sent two SMS for want of gprs connection on 08 Oct 2010 about 0900h accordingly i have received the settings on 10/10/2010. On 11/10/2010 recharged Rs. 98.00 from ferozpur BSNL office(ref No[protected]. My gprs connection has been established & i have used on 12th. but on 13/10/2010 morning I faced the gprs connection problem i contact the customer care again i receved the settings for activation. Again in the evening i faced the same problem. So i have contacted the customer care 2-3 times. Mr. Aditya attended the call. I came to know my gprs has been deactivated. I want know the reason for deactivation. He didn't give any response and i have been disconnected. Again 3-4 times i have called and informed to your rep that i want to contact your DSO or any senior officials of the call centre. Again and again i have been disconnected. This type of activities will spoil the impression and image of BSNL service. Kindly instruct your staff to co-operate with the customers so that we can utilise the BSNL service contineously and informed them that we are using the service only on payment not on free.
              Please rectify and provide or re-store the gprs connection as early as possible under intimation to me.

              Thanking you
              By S Jeysankar
              e-mail - somujeya.[protected]@yahoo.com (mobile as mentioned above)
              My email -
              Aug 13, 2020
              Complaint marked as Resolved 
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                D
                Dixit7139
                from Delhi, Delhi
                Oct 13, 2010
                Resolved
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                Resolved

                Address: Pune, Maharashtra

                D/ sir,
                I become very fade up for your response to customer complaints.
                A] Since last 3 days i am contacting customer complaints of BSNL. Representatives are not attending the
                call for average 30 mins. Then keeping call on hold, & call get disconnected. I become wonder Same is
                the case for Executives such efficient executive how can control on down the line. Is there any one to
                observe & control over this.
                B] Under BSNL skim i recharge my mobile for Rs 786 got Top up 786 & 786 SMS free for 3 months.
                but before finishing my 786 sms & validity period, BSNL started deduction of Rs 1 per SMS.
                Kind request for your action immediately for refund.
                C] You also started new skim for within the network you are deducting money for INCOMING CALLS?
                WONDER ( Refer mobile number [protected], & Complaints made for the same.)

                My Phone number is [protected]
                Name: Dixit.R.P.
                Aug 13, 2020
                Complaint marked as Resolved 

                BSNL — CARELESSNESS TOWARDS SERVICES

                i have 2 complains.
                complain 1: few days ago i top up 56 rupees from e-recharge, but i did not get any amount. the message comes in my mobile is :-"your accont have beencredited withRs.0.00 Recharge Voucher successfully from [protected] at 03:34PM. Ref No.:[protected].
                complain 2: i want to unsubscribe dating service.For this i called several times to customer care office and sent several messages wherever told, but all messages were failed. I also called at 12555 numerous times but my call was rejected everytime. Please unsubscribe this dating service from my number.
                I lost my cell phone on 21st september n tried to stop my sim on 22nd of sep i went in the bsnl customer care serive bt they said due to some servour problems they cant connect to head office bt i requested them jst to write my complain so that if any misuse is done from the sim i wont be heald responsible for the same but they werent ready to write the complain just for safer side we requseted but they dint even took the written applicaltion so i requset that my cell
                the no. is [protected]
                with name registered of vishnu poddar
                (surat)
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                  R
                  R L DAS
                  from Jaipur, Rajasthan
                  Oct 13, 2010
                  Resolved
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                  Resolved

                  Address: Surendranagar, Gujarat

                  SIR , I WAS THE BSNL LAND LINE USER OF SURENDRANAGAR GUJARAT. MY LAND LINE NO WAS[protected] , IN THE MONTH OF JANUARY 2010 I HAS BEEN TRANSFERED TO JAIPUR SO I HAD SURRENDRED THE TELEPHONE LINE, AND APPLIED FOR REFUND OF SECURITY MONEY, IN THE MONTH OF MARCH 2010 ON SEVERAL REMINDER THE OFFICE PERSONEL TOLD ME THAT YOUR REFUND ORDER IS ISSUE DAND THE NUMBER IS 49030 DT[protected] FOR RS 1001.00 BUT EVEN DATE I HAVE NOT GOT THE CHEQUE, ON TELEPHONE NO ONE IS GIVING PROPER REPLY ,
                  PLESE SHOW ME THE LAMP WHAT I CAN FOR REFUND WITH INTREST.
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  BSNL — refund not getting

                  sir,
                  I my self Ankur Agarwal son of Sunita Agarwal my complaint against[protected] , i am not getting my refund from last 43 days. i have visited so many time to the branch but they are behaving with us as a strict dog. i have gone for this refund 18 to 20 times. they are saying to go speed post office but there i came to know they have delivered but on delivered page only sign was there which was not of my family member, even no name could be make out from that sign. even no stamp or telephone number is wrote on that paper...
                  very bad service and also i have seen mis behaviour of the bsnl employee...
                  I have closed my bsnl wll connection for taking broad band connection, (cable connection).I returned instrument also on November 4 th 2010, my phone no was[protected], even after 3 months I did not receive the refund amount what to do.
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                    K
                    kishaloynet
                    from Aizawl, Mizoram
                    Oct 13, 2010
                    Resolved
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                    Resolved

                    Cant Retrive Broadband Uses

                    Address: West Tripura, Tripura

                    I trited to retrive my Broadband uses details. i contuct with bsnl customer care (By phone(1500) and also by email([protected]@bsnl.co.in)). They refer me a link: " http://selfcare.edc.bsnl.co.in". Now I tried to login in "http://selfcare.edc.bsnl.co.in" but it it displayed "The password you have entered is not correct. Please enter your password again.(SBL-DAT-00569)". i farther contuct with the customer care executive...
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                    007jps
                    from Delhi, Delhi
                    Oct 13, 2010
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                    Address: Khordha, Odisha

                    My landline phone has been out of order since 2 months now. Every time i register a complain at the BSNL customer care they give me a new complaint no. to which no action has been taken till now. This has been repeated for 3 times now. Finally i registered the complaint at the respective S.D.O. office of my area but still there has been no action.
                    This type of negligence is quite painful. What is the point of having a 'Customer Care' service when there is no care for the customers at all.
                    My land phone at Veliyam, Kottarakara, Kollam is also facing the same problem. Even after repeated complaints, there is no action taken. Complaint was given to customer care also. What is the use of "customer care"- simply a farse. Not at all efficient.
                    My Land Line Telephone number[protected] not working past 2 months
                    I have complaint through Online Complaint Booking ( Docket number is [protected] dt 07.10.2010)
                    Informed through our Area Line Man (Mobile number is [protected])

                    Kindly take necessary action immediately
                    And I have applied for broadband also

                    Regards,
                    T.Karthikeyan
                    Hosur
                    [protected]
                    Sir my Landline number is[protected] it is not working more than last 15 months,
                    I have already complaints more times(complaint said to V.kallipalayam exchange, Pongalur J.E Sir, Palladam Exchange, Register 198, and then line man. pls ready soon and bill only come every two months one, Lineman not come.
                    Sir, my landline no 246640-valsadpardi, kochar falia, valsad is not working last 5 days.in in our appartment many landline no.also found dead. pl. do the needful..
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                      F
                      Faiz masood khan
                      from Imphal, Manipur
                      Oct 13, 2010
                      Resolved
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                      Resolved

                      Address: Sonbhadra, Uttar Pradesh

                      ID PROOF
                      D/L No.46883105 /Sonebhadra
                      Name faij masood khan
                      S/o mahmood Alam khan
                      Address jokhahi kasya kala sonebhdra
                      UP
                      Date of Birth 02.7.84I have lost my bsnl sim card and today a call came from that no. Then i know that somebody using my number.no.is [protected]so plz block the incoming and outgoing . i will be greatfull to you

                      E mail .[protected]@gmail.com
                      contact no.[protected]
                      pls give reply mail.
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      BSNL SIM Card — Regarding ExcelP facility

                      I have purchased a BSNL SIM Card and requested to intiate ExcelP facility on the same number,
                      but I found no response regarding this. My Mobile Number is [protected].

                      Thanks, and waiting for quick response.
                      Ram Singh.

                      BSNL SIM Card — Lost of sim card

                      Hi,

                      I lost my BSNL sim card. My mobile number is [protected]. Please block my sim card.

                      Regards,
                      Shashikant

                      BSNL — LOCKING OF SIM CARD

                      Dear Sir,

                      My mobile no [protected] has been lost. so please lock my sim card for security perposes.

                      Thanks,

                      BADRI NATH PANDEY
                      hi team.
                      .my mobile no.[protected]..has been lost..i request u to kindly block the services immediately..the sim is taken from the state meghalaya..

                      BSNL — Lost of mobile/block the sim card

                      I have lost my cell on 9th july 2010 in Pune. Already lodged police complaints and called BSNL for blocking the sim. I have not heard anything from bsnl again. The complaint number given to me on phone is 4078760. Hope the sim is blocked for any misuse.
                      Sir pls solve my problem
                      my sim card has locked. how to unlock my sim card please tell me.
                      my sim care has locked. how to unlock my sim card please tell me.
                      No.is [protected] and Sr. No. is[protected]
                      sir
                      i lost my mobile
                      my no.[protected]
                      so please lock sim
                      thanking you
                      yuurs
                      V.Srinivas Rao
                      plot.502 Chitralayout
                      Beside M.G.Law collage
                      NTR Nagar L.B.Nagar
                      Hyderabad
                      my sim blocked asking puk code send pukcode to my email
                      my mobile number is [protected]
                      EMAIL: nagendra.[protected]@gmail.com

                      BSNL SIM Card — BSNL SIM card loss

                      Hi,

                      I have lost my 2 SIM cards of the following numbers: [protected] and [protected] and I request you to deactivate those numbers immediately to avoid misuse.

                      Thanks,

                      My current mobile number is [protected].
                      T. Mudassir Ahmed
                      my mobile is nokia n73, i m using a bsnl sim &my mobile number is [protected], my sim number is[protected]
                      i am using bsnl sim, my sim is blocked and asking for puk code, my mobile number is [protected] and my sim number is[protected].please help me soon...
                      SIR,

                      I LOST MY BSNL SIM CARD. MY MOBILE NO IS [protected].

                      PLEASE BLOCK MY SIM CARD.

                      REGARDS,
                      VC.SELVARAAJ,

                      CONTACT NO:[protected]
                      my sim card is rejected

                      BSNL — block lost mobile with sim

                      dear sir,
                      request you to block my sim card, which was lost with the phone on 07/1/11, in mumbai, my cell no is [protected]

                      BSNL SIM Card — blocking the sim card

                      Dear Sir,
                      I lost my mobile with bsnl sim card no [protected] in delhi. Since it is a hyderabad number , I 'm unable to go personally to hyderabad BSNL coffice to block the number.so, kindly block it and inform me on my email,i.e. [protected]@gmail.com or on my mtnl delhi number [protected]
                      my name is luke and i wnt to hack a number because when i was on a crowd someone stolen my mobile which was very expensive and my scolded me so i wnt to lock the no.[protected] pleassssssssssssssseeeee.
                      Hi.

                      I have lost my mobile phone with sim card-[protected].I request you to deactivate the sim card.

                      My contact no.-[protected]

                      S.K.Dhara
                      sir
                      my bsnl sim card is puk is blocked, can u please help me to unlock my sim puk my number is mention here [protected]

                      BSNL SIM Card — lost/stolen

                      My mobile number is [protected] has been lost/stolen on 20/04/2011. Hence you are requested to block this number and intimate requisite documents for FIR in police station please. My name is Biplab Jana son
                      of Sri Biswanath Jana recident of vill DIHIGUMAI, P.O. KHANCHI, P.S NANDAKUMR, Dist PURBA MEDINIPUR.
                      HAS EXCELP CHANGED FROM 53733 TO 53738? PLEASE LET ME KNOW THE REDUCED CALL RATES.
                      sir, , my sim card is blocked...i need both unlock code and puk code for my sim...my sim number is [protected]

                      BSNL SIM Card — block sim card

                      I have lost my NOKIA mobile. The details are as under:-
                      Name ; Col Harpal Singh Brar
                      Address : 452, Urban Estate
                      Phase I,
                      Bathinda 151001
                      Phone Model : 7210 SUPERNOVA
                      Make : NOKIA
                      Last Used No. : [protected]
                      E-mail : [protected]@yahoo.co.in
                      Missed Date : 02 June 2011
                      IMEI No. : [protected]
                      Mobile No. : [protected]
                      KINDLY BLOCK THE SIM CARD IMMEDIATELY.
                      THANKS
                      how can locked my bsnl sim cell No:[protected], [protected].My email address : [protected]@yahoo.in. Please any information send my email address
                      dear sir, i lost my mobile yestrday my no is [protected].so plz block this no immidiatly.
                      Sir,
                      This Sim you Have Lock
                      This Phone Number ([protected])
                      Sim Lock
                      I have lost my sim card of banglore numbered [protected].pls block it

                      BSNL SIM Card — Block the sim card

                      I have lost my mobile set(samsung) containing dual sim, one is bsnl-[protected] and the other one is uninor: [protected]. Pls block my sim cards...

                      BSNL SIM Card — SIM Card Lost - No action taken

                      I lost my Kerala SIM card at Bangalore. My Mobile No. was [protected]. I request BSNL to BLOCK my SIM immediately to avoid any Misuse.

                      My temporary contact no. is [protected]

                      Thanking You,
                      Lekha Balakrishnan.
                      I LOST MY MOBILE HANDSET ALONGWITH MY SIM CARD IN HYDERABAD. MY MOBILE NO.WAS [protected]. I REQUEST THE BSNL TO BLOCK MY SIM IMMEDIATELY.
                      DEAR SIR
                      MY FRIEND NUM 91-[protected] BSNL ORISSA AND OUT GOING CALL ARE BE BARRING TILL TWO DAYS SIR I M FROM GUJRAT MY BSNL NO IS 91-[protected] SIR WE ARE SUFFER VEY MUCH KINDLY SOLVE OUR PROBLEM IF POSSIBLE GIVE MSG ON MY MOBILE






                      your faith fully
                      yogesh

                      BSNL SIM Card — Getting PUK Code

                      My BSNL Sim card is locked and it is asking for PUK code the sim no is[protected] plz send me PUK code on this E-mail ID

                      BSNL SIM Card — sim card lost

                      i have lost my bsnl sim card mobile no [protected] on 01 mar 12 in mumbai please block the sim card
                      pl confirm it by email


                      pradeep kumar rai
                      mob [protected]

                      BSNL — lock the sim

                      Sir i lost bsnl,aircel,uninor&airtel pls lock the sim
                      The numbers are;1:[protected]
                      2:[protected]
                      3:[protected]
                      4:[protected]
                      I am SOMNATH BISWAS, I have lost my BSNL sim on 01/04/2012, my number is [protected], Address 159, Rafi Ahamed Kidwai Road, Kolkata 700055.Please lock the number and confirm me in [protected] OR [protected]@gmail.com.
                      my sim is locked...send my puck code by email...my mobile no.[protected]...my email id:[protected]@gmail.com...please send it as soon as possible
                      my bsnl sim card got locked, n wen i put sim in my cell it says its locked, plz help, my bsnl mobile no is [protected] vikas
                      my bsnl sim card no is [protected], date 9/4/2012 incoming call histoy, one important no the delete plz help me

                      BSNL — SIM is locked

                      Sir,
                      I Ram Kinkar Pandey am having BSNL prepaid cell phone connection No [protected] and it is locked and asking PUK code.SIM number is[protected]. Request please send PUK code at the contact number [protected].My e mail is [protected]@yahoo.com

                      BSNL SIM Card — puk

                      sir
                      my mobile no is [protected] and my sim no is[protected] when i call customer care no. [protected] then he provide me my puk no 07874904 but when i enter my puk then error message wrongpuk then what should i do.................I am so sad pls help me my alternate no is [protected]...,
                      From [protected].
                      I receiving the call, but cannot able to call.
                      Kindly check and do the needful.
                      I have an bsnl simcard it is blocked befor two months. I have lost my bsnl number but its aim card no:[protected] N please i want to use thesimcard so i request you to open my lock in my sim card. thanking you
                      Hi
                      I Have lost my Sim Today in punjab.My name is shashi bhushan sahay and my no is [protected].Pls Lock my SIM CARD as soon as possible.



                      Pls confirm through my mail id:
                      [protected]@rediffmail.com
                      Alternate mobile no:[protected]
                      I have lost my Samsung Mobile while watching Ganesh Visarjan on laxmi road Pune on[protected] at 06:15 pm. I request BSNL to block my sim card. My BSNL number was [protected] to obviate possibilities of misuse. My contact number is [protected]
                      jaikishor

                      BSNL SIM Card — Lost of sim card with hand set

                      I lost my mobile hand set Samsung Galaxy pop GT5560 with bsnl sim Phone no [protected] at RAIPUR KINDLY block the sim immediately Atul Kumar.

                      BSNL SIM Card — BLOCK MY LOST MOBILE SIM

                      Sir,
                      i lost my mobile with sim card. My mobile phone no was [protected]. Kindly block this sim .

                      kundan kumar
                      House no 54,Chruch street ,Vill-narsingapuram
                      Post-ranipet
                      Dist-vellore
                      Tamilnadu
                      632406
                      my name is sreenath my sim card was locked today how to unlock the sim my number-[protected] my email id is [protected]@gmail.com
                      i am using bsnl sim, my sim is blocked and asking for puk code, my mobile number is [protected] and my sim number is[protected].please help me. my email id [protected]@gmail.com
                      mb no. [protected] and sim no.[protected]
                      please gime me puk code send this emai id .id is [protected]@gmail.com
                      I am lost my mobile on 16.05.2013. kindly block my sim. My mobile number is [protected].


                      with regards,
                      Thota Venkat Narsaiah
                      H. No.3-5-105/8, Srinivasa Nagar Colony, Medical Soxciety,
                      Kukatpally, Hyderabad-500072.

                      My date of birth is[protected]
                      I lost my mobile hand set Nokia X2 with bsnl sim Phone no [protected] at kolkata KINDLY block the sim immediately

                      IMEI -[protected] laxman prasad
                      Today(25 Aug 2014) i lost my mobile ([protected]). Request you to kindly lock the number
                      I have lost my Sim Card No.[protected] unfortunately. Kindly Lock the same to avoid misuse by any body if found or stolen away. intimation regarding Lock of SIM may kindly be informed to me in my Mobile No:- [protected]. Thanking you.

                      With regards
                      Subrata Sarma Mazumder.
                      I Bidyut Chatterjee have lost my SIM Card .SIM no is [protected] .Please BLOCK the SIM immediately .

                      Thanking you

                      Bidyut Chatterjee
                      Kota
                      [protected]
                      Hello sir, I lost my BSNL sim card. My mobile No. is [protected] . Please BLOCK my SIM CARD .
                      Regards- Keshar Chouhan
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                        rajib_behera
                        from Bengaluru, Karnataka
                        Oct 12, 2010
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                        Address: Cuttack, Odisha

                        Dear Sir,

                        I rajib lochan behera,using bsnl sim([protected]) since last 10 years, but three days before i got a message that thank you for using bsnl RADIO MOBILE, unfortunetly Rs. 25 was already deducted. After that i informed this to Customer Care bsnl, one lady told me to dial 12555 & Unsubscribe the radio mobile & each call will 1/minute. But each call was 5/minute. Again i contact to Customer Care then i got the right information,inbetween that i lost 50 rupees fro my account. Kindly take necessary action in favour of me.

                        Thanking You
                        Rajib Lochan Behera
                        mobile no.-[protected]
                        [protected]@rediffmail.com
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                          G
                          Gopalkrishna Hegde
                          from Bengaluru, Karnataka
                          Oct 12, 2010
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                          Address: Bangalore, Karnataka

                          Sir,
                          My mobile SIM No.[protected] in Karnataka, India. My name is Gopalkrishna Hegde. The plan was under Sumo Power valid up to 23/11/2010.But few days before, before the expiry of the validity period my plan was converted in to Excel power without informing me. Because of this my call and SMS charges are doubled and realy annoyed because I can noot chage my SIM because I am loosing contact with my people due to frequent chage of SIM.
                          PLEASE HELP ME TO CONTINUE WITH OLD SUMO POWER OF BSNL.
                          Thanking you.
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                            T
                            Tej K
                            from Bengaluru, Karnataka
                            Oct 12, 2010
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                            Address: Bangalore, Karnataka

                            On 8/10/10 I noticed that my outgoing calls are getting charged at 90ps instead of 20ps. I checked to find out that 'Sumo Power Pack' got converted to 'Excel Powerpack_KTK' without my knowledge. The validity of my Sumo PowerPack was till 30/10/10 so I don't know how and why it converted to a different and high-call-rate plan. I called BSNL and dealt with inefficient customer care who told me that the problem will be rectified. I used to recieve SMS asking me to recharge for Rs.301 to remain in the same plan (Sumo). So I thought that by doing that recharge I would be taken back to Sumo Power Pack. I recharged for it but still it's Excel PowerPack. I made several calls in between all this but BSNL refused to give me a complaint number. They said that "BSNL will rectify the problem and call me back". It never happened. Finally on 10/10/10 I lodged an official complaint. They said my problem will be fixed within 24 hrs. I called again, they said "it's not yet 24 hrs pls call aftr 24 hrs". I called after 24 hrs but now they told me "wait for 48 hrs". I'm getting totally fed up and harassed by thier rude customer service. Now it's more than 48 hrs and I'm paying such a high rate still for calls and SMS. Where should I go and how shall I take action? Not only should my credit be refunded but I should be compensated for this harrassment. And I do not want BSNL service anymore. I want to bring to notice this kind of treatment meted out to BSNL customers.
                            im experiencing the same prob
                            Hello,
                            On 17/12/2010 I noticed that my outgoing calls are getting charged at 90ps instead of 20ps. I checked to find out that 'Sumo Power Pack' got converted to 'Excel Powerpack_KTK' without my knowledge. The validity of my Sumo PowerPack was till 17/12/2010 so I don't know how and why it converted to a different and high-call-rate plan. I called BSNL and dealt with inefficient customer care who told me that the problem will be rectified. I used to recieve SMS asking me to recharge for Rs.301 to remain in the same plan (Sumo). So I thought that by doing that recharge I would be taken back to Sumo Power Pack. I recharged for it but still it's Excel PowerPack. I made several calls in between all this but BSNL refused to give me a complaint number. They said that "BSNL will rectify the problem and call me back". It never happened. Finally on 17/12/2010 I lodged an official complaint. They said my problem will be fixed within 24 hrs. I called again, they said "it's not yet 24 hrs pls call aftr 24 hrs". I called after 24 hrs but now they told me "wait for 48 hrs". I'm getting totally fed up and harassed by thier rude customer service. Now it's more than 48 hrs and I'm paying such a high rate still for calls and SMS. Where should I go and how shall I take action? Not only should my credit be refunded but I should be compensated for this harrassment. And I do not want BSNL service anymore. I want to bring to notice this kind of treatment meted out to BSNL customers.
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                              D
                              devinchi_69
                              from Chennai, Tamil Nadu
                              Oct 12, 2010
                              Resolved
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                              Resolved

                              Address: Bhilwara, Rajasthan

                              My 2G sim is not yet converted in to 3G after being recharged for Re 1 nearly 10 days ago through BSNL CSC Bhilwara.
                              Everytime the same reply "the system is failed."
                              And at the customer care "1503" they always say me to go to CSC and tell the authorities about this problem rather than doing any right thing.
                              So please i[censored] can do something for me then it would be a great help for me.
                              I have purchased a 3G enabled mobile "Samsung GT-B5310" phone for the 3G fascilities but the BSNL is not up to the mark .
                              Thanks
                              Manish Sharma
                              +[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                V
                                vi_7804
                                from Chennai, Tamil Nadu
                                Oct 11, 2010
                                Resolved
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                                Resolved

                                Address: Tamil Nadu

                                Dear Sir,

                                I don't know how mobile got activated to caller tune my mobile number [protected] to my suprise they have deducted Rs.28 for caller tune.Now I deactivated it through DACT 56700 but it seems no effect please let me know my when my amount will be refunded.
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                BSNL Prepaid — Deactivation of Caller Tune

                                I am using BSNL Jodi Offer prepaid service for me and wife. I had sent SMS twice to deactivate dialer tune from my wife's no.[protected] and yet to be done and the amount is getting deducted for no fault of mine.

                                Kindly confirm where to give complaint or inform to stop this problem once for all.

                                BSNL Prepaid — De-activation of Caller Tune

                                Hi Team,

                                currently i am using BSNL prepaid service with number [protected]. i am in need to deactivate my caller tune. please let me know the way i can do the same.

                                Appreciate your help in advance.

                                Thanks and Regards,
                                Sneh Srivastava
                                [protected]
                                I need to deactivate my caller tune which anyways does not work, but charges are deducted from my account every month..
                                My number is [protected].



                                Regards,
                                Jasmin Mishra
                                Orissa

                                BSNL Pre-Paid — Deactivation of caller tune

                                I want to deactivate coler-tune on my number [protected], I have send SMS BT DACT to 56700 many time. my account have more than 50 rupees but always detact 2 rupees per sms and not deactivate the colertune.

                                Prepaid connection — Deactivate Dialer Tune

                                Dear respected Sir ,

                                1. Sir I have a number of Aircel [protected] since last one year . on 18th of Mar 2011 I has received a massage from you that you have charge Rs 7 for 7 days for dialer tune service . But the same has not been activated by me . Hence, you are requested to please that stop this service from my connection with immediate effect. An early and similer action is requested please on PRIORITY.

                                2. Thanking you in anticeiption.


                                Dated : 21 Mar 2011 Yours sincerly custmer

                                Anil Kumar
                                You are requeted to that no more service is activate on my connection without any information
                                i want to deactivate my caller tune
                                BSNL has 'Without' my request put a caller tune for my mobile number +91-[protected]. They have already deducted Rs. 30/- per month towards the caller tune & Rs. 12/- per month towards the song. Whenever i try to call their customer service, "The number is always busy". Their customer care complaint registration site is a hoax. They wont even register me. So I want to remove that caller tune.
                                Dear Sir,

                                I am BSNL Pre Paid Mobile user of ambala circle. My mobile no is [protected]. Mobile TV services is started FORCELY on my mobile. I want to stop this service immediately, many times I tried through BSNL customer care but they were not able to stop this service and...
                                I am using BSNL prepaid mobil in Tamil Nadu, Chennai and my No.[protected]. Yesterday I receive SMS from BSNL 12+30 Rupees detected in my prepaid ammount. WITHOUT MY REQUEST CALLER TUNE IS ACTIVATED. So deactivate caller tune & credit 42 rupees in my prepaid account.
                                I don't know hoe mobile got activated to caller tune my mobile number [protected] . To my surprise to how they dedicated 24 for caller tune . Now I deactivated through DACT 56700 but it seems no effect please let me take my caller tune and refund my account.
                                I have not seen anywhere like the worst service of bsnl ; because am complaining for nearly one month to deactivate the song they are not doing it, please kindly look into it and cancel the song we wants to hear only the ringing sound for the mobile number [protected].
                                He is above 45 yrs and he's getting some english song kindly cancel the song otherwise we will change the mobile network
                                sir please deactivate the caller tune in the mobile number [protected] bsnl we are complaining nearly one montth no action has been taken please do the needful we want to hear only the ringtone
                                I have not seen anywhere like the worst service of bsnl ; because am complaining for nearly one month to deactivate the song they are not doing it, please kindly look into it and cancel the song we wants to hear only the ringing sound for the mobile number [protected].
                                He is above 45 yrs and he's getting some english song kindly cancel the song otherwise we will change the mobile network
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                                  S
                                  skt_kumar
                                  from Jalakandapuram, Tamil Nadu
                                  Oct 11, 2010
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                                  Address: Dharmapuri, Tamil Nadu

                                  i am r.govindan and i am staying in dharmapuri.last month I open opened for the BSNL india games on demand. but he has forgot the password and user id for his account . so i could not cancel my subscription for that games pack . and the toll free number[protected] has no response . so kindly cancel that pack with this i am attaching my land line number[protected]. so please call me up if you need any details. if India games are activated on my network... Please dactivate it..i had already call so many times on Help line number but i did not get response.
                                  Its my request please deactivate india games on my network.
                                  thanku.......

                                  Bsnl India Games — deactivate bsnl indiagames

                                  please deactive my bsnl india games
                                  my name is vijay sharma
                                  my phone no. is[protected]
                                  please deactive my bsnl india games
                                  my name is vijay sharma
                                  my phone no. is[protected]
                                  please deactive my bsnl india games
                                  my name is sayali jadhav
                                  my phone no. is[protected]
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                                    5
                                    564915
                                    from Ratlam, Madhya Pradesh
                                    Oct 11, 2010
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                                    Address: Balaghat, Madhya Pradesh

                                    indiagames service unsubscrib in my no.[protected]. complant is your representative not give proper information about this service. please unsubscrib.
                                    Dear Vishal,

                                    For any Games on Demand related queries please mail to our helpdesk email id [protected]@indiagames.com .


                                    Regards
                                    GoD Support Team.
                                    Hi,
                                    my Landline number is [protected]. We are not interested in bsnl games.Since last month it was free but this month onwards we don't want to waste Rs. 200. I can't able to cancel my account through online.
                                    I forget my User name and password. The Toll-free no is always busy. So kindly cancel my bsnl games account. Pls do it soon.
                                    your immidiate response is highly appreciated
                                    indiagames service unsubscrib in my no. +[protected] complant is your representative not give proper information about this service. please unsubscrib.
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                                      S
                                      shivaprasad kr
                                      from Bengaluru, Karnataka
                                      Oct 10, 2010
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      I am BSNL super powerpack user and my mobile number is [protected].
                                      I got Message's from BSNL Service Message'sLove Tips & Shayaries from 52906 per 2-3 times a day from last 2 months but iam not subscribe any service packs & also cumplent given to customer care & u peoples given docket number also n they told me within 24 hrs your problem solved. But no use till today the docket no is-KT[protected] date 3-Sept-2010 when the messages are cume automatically my curency also cut's so please do the needfull...
                                      therefore i want to deactivate this serviceMessages immediatly.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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