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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Sep 10, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 605

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R
R.Ranganathan
from Chennai, Tamil Nadu
Oct 27, 2010
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Address: Krishnagiri, Tamil Nadu

My land line bsnl phone[protected] is not working past five days , we have approched Hosur Telephone exchange they informed us that phone is working but not working then we have approched New ASTC Hudco small exchange with our complaint , they have deputed Tech about two days back he has seen the defective phone connection afterwards no action beeing taken for restoring the phone connection . please restore the phone asap.
Aug 13, 2020
Complaint marked as Resolved 

BSNL Landline Complaint — One incoming number has to be traced

hello sir,

I has yesterday also given my complain again this is second time I has to write you that still i has not got that number which came in incoming call on 16th Nov.2011 mroning 9.00 to 10.00 Am.

My landline number is[protected] and my email id is [protected]@gmail.com pls request you to find and give me that number as somebody has called and disturbed my whole family...

Pls requesting sir.

Thanking you.
Sandhya Pillai
[protected]
my landlineno25228849 is out of order for alst 15dys despite of lodging complaain&receive docket no for the same.
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    bharatjollys
    from Amritsar, Punjab
    Oct 27, 2010
    Resolved
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    Address: Amritsar, Punjab

    Dear sir / madam ,

    My father number is [protected] prepaid BSNL. Today 27/10/2010 at 6.18 pm , i went to retailer GAUMZI TELECOM, Krishna square-2 , backside celeberation mall to recharge Rs. 220 at my above no.in which company provides 220 balance and 60 days validity . I paid him all the amount and he says recharge take 20-30 min due to network problem. so i go for my dental treatment . But when i check my balance at clinic it was Rs.192.11 in which it also include previous balance of Rs. 31 so aprroximate i got only Rs.160.So i go retailer he make excuses and says he is not responsible for it . Then i call to BSNL customer care at 8.38 pm he said that u have recharged of Rs. 200 in which u got balance of Rs.160 and 60 days validity and but retailer take Rs. 230 including his commission . so I want take strict against that retailer and do need for me .


    My address:
    Bharat jolly
    22-A krishna Square 2, Amritsar--143001
    contact no.[protected]
    Aug 13, 2020
    Complaint marked as Resolved 
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      thomasdibs
      from Jaipur, Rajasthan
      Oct 27, 2010
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      Address: Dhanbad, Jharkhand

      SIR,
      i purchased bsnl sim card{[protected]} in month of july but just after 1 month it began showing me "SIM CARD REGISTRATION FAILED" i tried to seek support from customer care but no response was given except "YOUR COMPLAINT IS IN QUEUE EVEN AFTER 14 DAYS";Finally i took duplicate sim;bt after 2 months it has again started giving me same error & when i talk to customer care they donot respond apprecabily.
      Pls help me ,I AM A STUDENT OF ISM-DHANBAD{IIT-DHANBAD}

      --
      dibs
      Aug 13, 2020
      Complaint marked as Resolved 
      MY SIM CARD IS REJECTED DUE TO WRONG ENTRY OF PUK CODE. I WAS INSERTING RIGHT CODE BUT THERE WAS ALWAYS A MESSAGE THAT YOU HAVE ENTERED A WRONG CODE. I HAVE LOST MY ALL ATTEMPTS DUE TO THIS MESSAGE AND MY SIM CARD IS REJECTED. HOWEVER I HAVE TAKEN ANOTHER FROM BSNL EXCHANGE FOR A COST OF RS. 66. BUT THAT IS COMPANY`S FAULT. THERE ARE MANY OTHER PEOPLES WHO ARE FACING SAME PROBLEM. HOW YOU CAN HELP ME IN THIS MATTER?

      THANKS & REGARDS,

      JAGDISH KUMAR
      when we start the mobile the netvork portion is blank and we cannot call any one and noone can call us .
      when we start the mobile the network portion is blank and no one can call us nor we can call any one
      I LOST MY MOBILE HANDSET ALONGWITH MY SIM CARD.MY MOBILE NO.WAS [protected] I REQUEST THE BSNL TO BLOCK MY SIM IMMEDIATELY.

      My Temp. no. is [protected]

      Thanking You.
      [protected] is my number.i have been using this sim card since 2011.Now it does not work well.it shows 'no service'.
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        P
        pratapk01
        from Lucknow, Uttar Pradesh
        Oct 27, 2010
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        Address: Hyderabad, Andhra Pradesh

        My UID[protected].I am unable to view Full bill in self portal,due to incorrect password.Thru' forgot password link chnage of pass word not accepted in profile for new password.Further I am not getting rebate for online bill payment at BSNL web site.Reply at [protected]@yahoo.com
        Dear Sir,
        My mobile number is [protected].I have recharged with two Rs, 55/ topup cards, but still I didnot get any balance to my mobile number.The two coupon serial no are[protected]
        [protected]

        I made complint three times to customer care through phone but no use . pls rectify the problem Sir.
        Thanking you sir.

        yours obediently
        SREEKANTH
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          C
          chidambaran
          from Angamali, Kerala
          Oct 27, 2010
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          Address: Ernakulam, Kerala

          Sir,
          I got land phone set with Caller ID facility on 3.2.2010 from Chendamangalam Telephone Exchange.
          Several times I have approached the authorities for giving Caller ID Facility(Received only the instrument).
          But the authorities have not considred my request till date. Moreover the function of the monitor of the
          set is not working. I request that steps may be taken to allot another instrument and caller ID facility.
          My land phone No. is[protected]. Chidambaran.M.K.,Mattakkal,Chendamangalam.P.O.
          Aug 13, 2020
          Complaint marked as Resolved 
          BSNL Complaints - Land Phone-facility of Caller ID
          BSNL

          Location: BANASWADI, BANGALORE 560 043, KARNATAKA
          Posted:[protected] by MANOHARAN PHONE NO:[protected]


          L Caller ID TO PHONE NUMBER[protected]SUB:
          Sir,
          I have purchased land line insttrument - PANASONIC with caller ID facility on 26.11.2010. Hither to i was using BSNL land line instrument
          with caller ID facility . Now, for new instrument, caller ID is not working the message is the "to register with the service provider" .

          In view of the above, may i request your good office to kindly register for the caller ID facility for the new instrument.

          Thanking you,
          Yours Sincerely,
          P.Manoharan
          [protected]
          I got land phone set (PANASONIC) with Caller ID facility on 26.11.2010 the authorities have not considred my request till date. Moreover the function of the monitor of the
          set is not working. I request that steps may be taken to allot another instrument and caller ID facility.
          My land phone No. is[protected]. Chidambaran.M.K., Mattakkal, Chendamangalam.P.O.
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            R
            ravis81
            from Ajmer, Rajasthan
            Oct 26, 2010
            Resolved
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            Address: Rajasthan

            Dear sir
            i am customer of excel power plan in rajasthan circle i want to know my activated 4 number per 20 paisa per minuts

            how it is possible
            Aug 13, 2020
            Complaint marked as Resolved 
            मैं अपने मोबाईल नम्‍बर पर एक्‍सल पावर के जो नम्‍बर हैं उन्‍हे हटाकर नये नम्‍बर को इस प्‍लान से जोडना चाहता हू क़पया मेनेजर पूराने नम्‍बर कौन कौन से हैं यह बताने की क़पा करें
            My Mobile No. _ +91 [protected]
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              P
              prathik7
              from Delhi, Delhi
              Oct 26, 2010
              Resolved
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              Address: Palakkad, Kerala

              I had bought evdo data card 1 month back from BSNL in calicut..their advertised speeds were 2.5Mbps and i was getting it in calicut but when i moved to Palakkad the speeds have dropped to 0.24 Mbps. I complained and went to the EVDO department in the main telephone exchange but they are saying 0.24 Mbps is the maximum speed attainable in Palakkad. I believe they are falsely advertising GPRS speeds as EVDO speeds in Palakkad and asking customers to pay more. Kindly look into this matter

              Prathik
              [protected]@gmail.com
              Aug 13, 2020
              Complaint marked as Resolved 
              Sir,
              This is kindly inform you that We had a landline connection No.[protected] at palakkad Dt Thanchapara Panjath, Palakkayam Village in the name of Sebastian CS.

              since 1 year there were no regular use as every time phone dead.Someny time we requsted to Palakkayam post office to repair the line.one or two time they reached and repaird.But now same condition.someny people suffer this problem in that area.In our home bed ridden & old age parents are living alone..so humply request you to concider my problem as soon as posssible.


              Thanking you
              Joicy Sebastian Mob:- [protected] Mail Id:- [protected]@yahoo.com
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                D
                dubeaditya
                from Ratlam, Madhya Pradesh
                Oct 26, 2010
                Resolved
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                Address: Bhopal, Madhya Pradesh

                i am Aditya Dubey and i am staying in bhopal.two months back one of my family member has opted for the BSNL india games on demand. i am trying to unsubscribe the service but i could not cancel my subscription for that games pack . and the toll free number[protected] has no response . so kindly cancel that pack with this i am attaching my land line number[protected]. so please call me up if you need any details
                Aug 13, 2020
                Complaint marked as Resolved 
                My name is V.Raju, my Tel.no. 044.25501067. Iam put up at Chennai.Due to other work, iam unable to play B.S.N.L.GOD. So kindly unsubscibe my PREMIUM PLAN EARLY.My date of Registratation is on 7 th, May 2010.Plan name Premium . Login name. RAJUV.Tel.no.[protected]. thankyou.
                My name is Anoop Dave, our lend line NO.is [protected] Registrard on R.S.Joshi
                your caller is misguide to me and our name/No. located.We dont want to participet this services. Kindly unsubscribe that -PREMIUM PLAN BSNL GOD...UNSUBSCRIBE the No/Name.
                our ID NO. is ---##4885##

                If you send us any type of bill in this plan, we are not paid and COMPLAINT on legal court against you.
                thanks, Anoop Dave
                Adv. Jabalpur H.court.
                My name is Gopalakrishna p s our land line no.is 08257 / 271619.So kindly unsubscribe my BSNL GOD PLAY
                My name is Abdul Lathif, from Kundapura(Udupi Dist) my Tel.No.[protected]. Iam put up at Kundapura.Due to my other work, Iam unable to play B.S.N.L.GoD. So kindly UNSUBSCRIBE my PREMIUM PLAN EARLY.My date of Registratation is on 12 th, Jan 2011.Plan name- Premium Plan 200 . Called from Karvar (Karnataka State-Telephone No: [protected], Name-Praveen)
                So Please Cancel my above said plan
                Hope you will do the needful
                Thank you Sir
                I RECEIVED A CALL FROM BSNL, IN THE MONTH OF SEPTEMBER AND INSTRUCTED ME TO OPEN TH NET AS I OPENED I WAS INSTRUCTED TO TYPE MY PHONE NUMBER AND MY NAME.TO MY SURPRISE THE BILL IN THE MONTH OF FEB' 11 WAS Rs 987.HE GAVE ME THE TOLLFREE NUMBER TO CANCEL THE SUBSCRIBTION BUT WHEN I CALLED THERE IS NO RESPONSE.WE NEVER PLAYED ANY GAMES AND THER ARE NO CHILDREN IN OUR HOUSE.THE BSNL HAS CHEATED THE CUSTOMERS.CANCEL THE GAME ON DEMAND.NAME-- GARGI; PHONE[protected].IF ANY BILL ON THE NAME OF THIS GAME COMES I AM NOT GOING TO PAY AND I WILL TAKE THIS BEFORE THE COURT.
                please unscribe god

                landline number 26570406
                please unscribe god


                landline number 26430234
                PLEASE UNSUBSCRIBE GOD
                LAND LINE NO[protected]
                please unsubscribe god landline no-[protected]
                please unsubscribe bsnl GAME ON DEMAND land line no[protected]
                please unsubscribe my bsnl games on demand my landline no. is[protected]
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                  R
                  Rakesh Ranjan Singh
                  from Mumbai, Maharashtra
                  Oct 26, 2010
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                  Resolved

                  Address: Ramgarh, Jharkhand

                  Iam Niranjan singh from Patratu,Jharkhand.
                  I have taken BSNL boadband connection from RAMGARH bsnl office.From the last 2 months the service is very-very irregular,when I made a complain about the rebates in my monthly rental,the officers or the Ramgarh BSNL said that I have to pay the amount wheather the broadband service works or not.
                  But in the Terms & Condition or Broadband service-- it is written that,"If service is not working more than 3 days then the User gets some rebates in the monthly rental".
                  What should I do??
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  broadband dataone service of bsnl — not given connection as yet

                  i have applied for dataone broadband connection against my landline no.on 07.08.2008 vide ref no. MS/0148912 and was assured that i shall be given connection by 7 days. but till date i havent got the connection nor any phone calls from the bsnl people.i dont know when i shall be getting the same.

                  BSNL DataOne Broadband — NOT ABLE TO ACCESS INTERNET--SERVER BUSY

                  Take a broad band connection just 2 weeks ago and any time try to access the net the servers are down and the connection is pathetic a very very bad experiance

                  BSNL DataOne Broadband — Service Problems

                  BSNL Broadband is billing lot of amount on the usage and they don't provide quality surfing. Recently www.techfreaks.in has been blocked and not able to open it in BSNL services only. All other Broadband providers are just fine. When i try to complaint through their site, the system is itself down. I don't know why these Govt Companies are lazy to take care of it's users!!!

                  BSNL DataOne Broadband — collection of extra rent

                  bsnl offers broadband connection with the option to make annual payment. according to which broadband can be used for one year. i made annual payment of rs 5000 + other charges totalling 7500. i was using broadband and no charge was collected for 5 months and after which iwas charged a monthly rental of Rs 500. when i went to the costomer care office asked for it they said it was a mistake and you write a letter stating the problem to the accounts officer and i did so. one month has passed by and still no action has been taken.

                  BSNL DataOne Broadband — Really Bad Service

                  Dear Sir/Madam,
                  I've been using broadband services of bsnl since 2years, and there has been a constant problem with the line. Every now and then the ADSL(link) LED of the modem blinks and the connection drops.This happens every 2-3 minutes, which poses great problem for any online work . If i call up the BSNL customer care people they just confirm about the BSNL light constant status, and after some time the connection is erratic as ever. By seeing the router page of my modem I can see that the SNR Margin is way less than the Attenuation (which represents the noise in the phone line).The SNR should be atleast double of the attenuation, which is inverse in my case, and this being the root cause as per me, but if I try to tell this to the BSNL guys they play the blame game. The broadband people say to tell this to phone line personnel, the phone line people tell to ask the broadband about this problem, in the end I'm the one suffering and no one fixes the problem.The major problem is the connection doesn't stay constant for 5-10minutes also. Even when the internet connects there is a certain hissing noise in the landline.
                  So, in brief the major problems I am facing is constant disconnection on my internet and a certain hissing noise on my landline when internet is connected.I think there is some problem with the line, which is backed up by the odd SNR and Attenuation figures on my router page.I request you to ask the BSNL people to fix my problem as soon as possible.

                  Sincerely,
                  BK Sarthak Das
                  Ph- ([protected])

                  BSNL DataOne Broadband — charged me on free hour downloads

                  Hello Sir,

                  Recently i have changed my BSNL plan from BB 350 TO BB 500 where I get free unlimited download from 2AM to 8AM. very rarely i use internet during the day time because it will at office. i have also Scheduled my download to start from 3AM to 7AM on my download software. which is working fine. But today when i checked my usage detail on BSNL portal i was surpriced to see that i have used 2.1 GB for just 5 day. And the funniest part is i was out of station to pune on 6th and 7th where i have turn off my modem and they have charged me on those day as well.

                  When i called BSNL (techinical support) they asked me to call billing section when i called billing section they asked me to techinical support. i have been kicked from here and there with out any resolution.

                  With lost of hope i am writting this to you so that you take necessary action on this case.

                  Please update me on the status and you ca write me back on my email id given above.

                  Thanks in advance
                  Mohan
                  it is such a pity that BSNL is not capable of providing good service to Internet users in Bangalore, the IT capital of india:-)

                  Goes to show the incompetence of the BSNL engineers and managers.

                  Internet is a key resource for working professionals and students and if one cannot connect easily to Internet, then it is a damning thing to them. Sad that BSNL is the culprit.

                  Sites do not connect in time indicating wrongly configured routers, DNS servers and gateways. The problem is not really the speed, but the lack of reliability and assured service.

                  I really wonder if BSNL is using qualified engineers who know what is meant by routing loops and how internet routing works to configure their systems and support users.

                  Another important issues is that Indian business and users are at the mercy of Google and other search providers who hijack their sessions for increasing their revenue... None seem to care and is showing willingness to help the Indian population.
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                    M
                    mysteriousgal
                    from Ahmedabad, Gujarat
                    Oct 26, 2010
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                    Address: West Bengal

                    respected sir,
                    i am mr.sankar pathak (advocate), my telephone numb is[protected]. everyday there is some prob with my bsnl net. Either the link fails, or its unstable or my username pass doesn't match.i have to lodge complaints at least twice every week. after i make a docket , d problem gets sort out after 3 days of making the docket and d link stays for a day max ....and then d same problem starts again. i have visited our local telephone exchange, everytime they tell us they will solve the problem ,but it doesn't turns out so. I am very irritated with their service. I am planning to file a suit against them if this continues.it has been continuing this way for years. if you kindly take note of my complain at the earliest i shall be grateful to u.thankyou
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                      K
                      kumarravi
                      from Ambala, Haryana
                      Oct 26, 2010
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                      Address: Karnal, Haryana

                      Dear sir,
                      i am dedicated user of bsnl since last 10-15 years. now i am using bsnl broad band plan @ 500 rs per month from last 6 month . during this time i have problem so many time such as continuously link breakup , slow browsing . even slow browsing issue comes from to time of installation. so many time i locked complaint on customer care but they simply replied some body will come but till today no body have to arrive at my premises, . really i am very disappoint to this type of services apart from this department attempting to implement broadband service at wide level. i don't think with this can be possible with this type of service . i hereby do request to you please resolve my problem as soon as possible. otherwise due to lack of service i can do separation to bsnl & its services,
                      i hope to hear soon with immediate action.
                      Warm Regards
                      Ravinder
                      land line - +[protected]
                      mob- +[protected]
                      mail to- [protected]@hotmail.com
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      BSNL Broadband — Slow Surfing

                      Dear Sir,
                      my Complain Resister 19.04.2012 , Complain No-[protected] but Not responsibly Local BSNL office .
                      I am Daliy calling To BSNL EXE Office But Not responsibly ....


                      Thanks&Regards
                      Rajkumar
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                        Baldev Ahuja
                        from Mumbai, Maharashtra
                        Oct 26, 2010
                        Resolved
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                        Address: Haridwar, Uttarakhand

                        My landline telephone 250357 is lying dead for the last 15 days.

                        Such are the useless services of this BSNL Haridwar that inspite of continued complaints and personal chasings, the concerned staff is lying in their deep slumber and do not care for the public grievance. This BSNL Haridwar only wants rental / bill charges and their motto is "hell with the public grievance " . It would be better if BSNL Haridwar is srapped & shut down permanently from Hardwar city and some private operator is allowed to take its place so that haridwar publlic is relieved of this nonworking department.

                        BDAhuja
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        cuurent call cost wll(ntc)
                        land line no 265545 is dead since 3 months, it is shame upon bsnl that they are still not listening.
                        are the deaf /

                        Landline — Telephone is dead last 15 days

                        Telephone Number[protected] has been dead last 15days, Made complan so many times,but no one responded on that issue. Every 15 days telephone getting dead/disturb. But department is not taking any such action on that.

                        Telephone in the name of my father Gouranga Ghosh. He is a retired person. He is not able to visit local exchange office every time.

                        Any one can take care of this issue. Why BSNL providing this type of service,. Telephone is a very important communication media now a days.

                        Please look into this issue very urgently.

                        Thanks
                        Raju Ghosh (Son of Gouranga Ghosh)
                        Phone [protected]
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                          Pankil Ujawane
                          from Hosur, Tamil Nadu
                          Oct 25, 2010
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                          Address: Maharashtra

                          our outgoing has been disconnected after two days we have paid our bill. of phone no.[protected]. when we contact with our near telephone exchange they tell us to complaint it online.
                          sir, we are the customer of nadakkavu exchange( near edapal) .our bsnl land phone is[protected].This number is not worked from 27.9.2010. we complain a lot.After we submit our complaint infront of JTO nadakkavu, he not give a good replay for our complaint. The following are the complaint number by calling 198,
                          1.3.10.2010-u688
                          2.27.10.2010-u689.
                          so we humbly request to solve this problem immediatetly.
                          yours faith fully,
                          unnikrishnan k.v
                          consumer no.4533479.
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                            H
                            Haseen Siddiqui
                            from New Delhi, Delhi
                            Oct 25, 2010
                            Resolved
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                            Resolved

                            Address: Uttar Pradesh

                            Dear Sir,

                            I am your consumer from 18 years now i am facing problem since last three month my land line bsnl phone is dead my telephone no. is[protected] i also launch complaint last 15 days in bsnl exchande kharkuda but there is no saluation from bsnsl. so you are therefore requested to take nessary actio in this matter or discunnect my connection ASAP.

                            warm regard
                            H. A Siddiqui
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            DEAR SIR,
                            MY TELEPHONE NO.[protected] IN LAST 30 DAYS NOT WORKING ( DEAD ) I INFORM TO YOUR AREA OFFICE AT SAUNDAL MR. NADAP BUT HE IN NOT RESPONCE I REQUEST U PLZ. ACTION IMIDETALY



                            THANKS,
                            REGARDS,

                            KISHOR RAHATE
                            [protected]
                            Dear Sir,

                            My Land Line Telephone number[protected] of Pune Is not Working from Last Four Months. I had Complaint to Office & even On 198 but there is no replay from respective authority.

                            Kindly do the need ful ASAP.
                            Regards
                            Shreepad
                            land line dead

                            DEAR SIR,
                            MY TELEPHONE NO.[protected] IN LAST ON WEEK DAYS NOT WORKING ( DEAD ) I INFORM TO YOUR AREA OFFICE AT THARAMANI AND BSNL CALL CENTER BUT HE IN NOT RESPONCE I REQUEST U PLZ. ACTION IMIDETALY



                            THANKS,
                            REGARDS,

                            R. KALYANARAMAN
                            [protected] (or) [protected]
                            Dear Sir,
                            our phone no.[protected] is completely dead from 10th marh. This no is used by a co-operative bank... We informed local telephone office at Sirsi.North kenara. but still there is no response from anyone... please sir take action... respond... because our customers r facing problems from this ... This is the only one no we are using in office... so pls take immidiate action...


                            With regards,
                            chaya bhat..
                            [protected]
                            Land Line Dead

                            Dear Sir,

                            My Land Line Telephone number 22353276 of 4, Amratalla Lane, Kolkata-1, is not working from last three months. I had complaint to Office vide No. R/C 246635 dated on 7/5/2010, but there is no action from respective authority.

                            Kindly do the needful.

                            With best regards.

                            Md. Feroz Solanky
                            complaint about the landline
                            Iam using the landline of bsnl for the last 15years but i am very much dissatissfied with your service. my number is[protected]my address is H.no.26, Road no. 2, RAMNAGAR, KADMA, 831011 ) i am booking the complaints, Locate no. [protected] dt. 26.05.2012 , On last visit the service man Mr. Lalan to my home and demand for money Rs.100/- and i had refuse for the same and within one hours i am reciving the same complaint i cant even tolrate if this problem presist i will surender the landline within 10days,
                            and i also very sure the bsnl should bear the rent for my landline for this month else i will complaint to the authority i am very sure i am highly dissatisfied with your service
                            [protected] bsnl land line dead
                            Please provide as much information as possible...my land no is [protected]. from last month landline is dead given so many complaint till date it was not reslved. as my parents are old & they suffering from illness. but from their side no positive reply service is too poor. only they are very aggressive in sending bill .
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                              tinni
                              from Kolkata, West Bengal
                              Oct 25, 2010
                              Resolved
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                              Address: West Bengal

                              Lost my Sim card
                              Dear Sir,
                              I have lost my Sim card which was having BSNL Excel Prepaid . I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

                              My number is [protected]. Please help me in this concern.


                              Rajib saha
                              kolkata
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              hello
                              sir
                              i m jitendra singh my mn.is[protected] hai mai EXELUPDATE karna chata hu n.are
                              [protected], [protected], [protected], [protected], [protected], [protected]
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                                GURPREET187
                                from Amritsar, Punjab
                                Oct 24, 2010
                                Resolved
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                                Address: Tarn Taran, Punjab

                                my number is[protected] . bsnl has offered a free package of games for one month. the period is going to elap . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account.Please do the needful.

                                Thanking you.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                plz deactivate my games and account. my number[protected]
                                pls do deactivate my games on demand my no is [protected]
                                my landline no[protected]. kidly deactivatate my games account. i tried toll free no [protected] always busy. kindly cancel my games package. consumer no n sowmya narayanai
                                my landline no[protected]. kidly deactivatate my games account. i tried toll free no [protected] always busy. kindly cancel my games package. consumer name a.gurusamy
                                sir, please deactivate my accout. my landline no is 234185 and my std code is 0712 so I request you to deactivate my ac.
                                my landline no[protected]. kidly deactivatate my games account. i tried toll free no [protected] always busy. kindly cancel my games package.
                                my number is[protected] .I would like to deactivate my indiagames plan. The toll free number [protected] is always busy and not responding. Kindly unsubscribe my games package.
                                I would like to deactivate my BSNL india games plan. my user
                                id " geetha000 " bsnl landline no "[protected]".Kindly deactivate my
                                account.
                                thanking you.
                                DEACTIVATE MY ACCOUNT
                                I would like to deactivate my BSNL india games plan. my user
                                id " [protected]@yahoo.com" bsnl landline no "[protected]".Kindly deactivate my
                                account.

                                thanking you..


                                my number is[protected] .I would like to deactivate my indiagames plan. The toll free number [protected] is always busy and not responding. Kindly unsubscribe my games package
                                respected sir,
                                i am mohan my son activated the bsnl online games on demand he forgot the user name and id so i kindly request you to deactivate the account my phone no. is[protected]
                                Sir,
                                My landline no:[protected]. I like to deactivate my Inidagames plan. The tollfree No:[protected] is busy & not responding, kindly unsubscribe my games packege. Thanking U.
                                Dear sir
                                please DEACTIVATE THE INDIAGAMES.COM in my account . my land line nuber is[protected]. alredy sent to DEACTIVATE message by 02.11.2010 no replay. so pls sir Imediatly DEACTIVATE this service.
                                thanking you
                                Dear sir.
                                pls sir DEACTIVATE THE INDIAGAME.COM
                                My NAME IS r.duraipandian
                                my landline nos; is[protected]
                                my mobil nos; [protected]
                                my emaii id is [protected]@gmail.com
                                ALREDY inform to deactivate messege sent to 02.11.2010
                                thanking you.
                                I am Dr selvakumar j inspite of my repeated complaints my games on demand account is not deactivated . my landline number is[protected].i forgot my username and password so kindly deactivate my account immediately.
                                dr selvakumar, chennai
                                pleas deactivate my all game packege
                                please deactivate my game packege
                                my number is[protected], please deactivate my bsnlindiagames account quicly.
                                email id: [protected]@gmail.com
                                god user name:satyanarayana62
                                Dear sir
                                Please DEACTIVATE THE INDIAGAMES.COM in my account . My land line nuber is[protected]. Alredy sent complaint to BSNL, Bhopal to DEACTIVATE on 01.11.2010 Recd. replay to post on site. Pl. Imediatly DEACTIVATE this service.
                                thanking you,
                                Dr.S.K.Saxena
                                dear sir,
                                plz sir deactivate my games on demand in my account.
                                this is sahsrareddy.
                                my landline number :[protected].
                                my account number:[protected].
                                my email address is sahsra.[protected]@gmail.com.
                                the tollfree number is always busy &its not responding .what we can do sir .sir please deactivate it immediately.
                                sir please deactivate my games on demand package .my landline number is[protected]
                                pls deactivate the games on demand in our account.

                                Our phone no is[protected].
                                plz deactivate my games

                                My mobile number is [protected]
                                plz DEACTIVATE my game my phone number is 25950928
                                Dear sir
                                please DEACTIVATE THE INDIAGAMES.COM in my account . my land line nuber is[protected]. pls sir Imediatly DEACTIVATE this service.kindly unsubscribe my games packege thanking you sir.
                                PLEASE DEACTIVATE ONLINE DEMAND GAME PACKAGE, WHICH I HAVE NEVER REQUESTED
                                IMMEDIATELY.PAYMENT EARLIAR MADE MAY ALSO BE REFUNDED.
                                DR.S.K.SAXENA
                                COMPLAINT NO.4113
                                PHONE NO.[protected]
                                MY NUMBER IS 24360866 PLEASE DEACTIVATE GAME ON DEMAND FROM THIS MONTH THANK YOU.
                                MY NUMBER IS[protected] PLEASE DEACTIVATE ONLINE DEMAND GAMES PACKAGE FROM THIS MONTH.

                                THANK YOU

                                GIRISH-163
                                MO.NO. [protected]
                                my no is[protected].bsnl has offered a free package of games for 1 month.i would like to deactivate my account. the toll free no [protected] is always busy n not responding.hence i would like to deactivate my account
                                kindly deactivate my games on demand my no is [protected] i number is in the name akash jaiswal i forgot my user name and password
                                sir, please deactivate my accout. my Number is[protected] . so I request you to deactivate my account.

                                Thanking You,
                                UmamahesweraRao.Allu
                                kindly deactivate the bsnl indiagames account from 14.04.2011 which offered free for one month from 15.3.2011. My landline No is[protected]. My user ID is pvalarmathy
                                my subscription wasn't completed. but their agent is saying that he has completed my registration oh his behalf and has selected the premium plan. i am not at all interested... and even i myself has not suscribed completely and he is saying i have to complete the registration and then oly i can de-activate, else i 'll be charged monthly and will not be able to utilize the scheme as well..
                                i have been complaining to unsubscribe my games package since 3 months...but there is no response from your side...please kindly unsubscribe the games package immediately
                                Dear sir
                                please DEACTIVATE THE INDIAGAMES.COM in my account . my land line number is [protected] and my user id is-samir3788. alredy sent to DEACTIVATE message by 13.6.2011 no replay. so pls sir Imediatly DEACTIVATE this service.
                                thanking you.
                                i am c.r. naveen kumar i want to deactivate my games on demand and my land line number is[protected] .so kindly deactivate immediately
                                my land number is [protected]...plz deactivate my bsnlindiagames account...i want to discontinue the plan.
                                pls do deactivate my games on demand my no is [protected]
                                my land number is [protected] plz deactivate my bsnlindiagames account i want to discontinue the plan.
                                DEACTIVATE MY ACCOUNT
                                my number is[protected] . bsnl has offered a free package of games for one month. the period is going to elap . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account.Please do the needful.please reply my Email Id.
                                My Email id is : [protected]@gmail.com

                                Thanking you.
                                Please deactivate my acc. indiagames.com My phone no [protected] thanks.
                                PLEASE DEACTIVATE MY INDIAGAME.COM.MY NUMBER IS[protected].
                                sir, please deactive my account my number is[protected]. so I request you to deactivate my account.
                                my number is[protected] please deactive game on demand from this month thank you.
                                DEACTIVATE MY ACCOUNT
                                My land line number is[protected] . bsnl has offered a package of games (BSNL GOD PREMIUM PLAN) for one month. the period only and it has been elapsed . I would like to deactivate this account. The toll free number [protected] is always busy and not responding. Hence, I would like to deactivate my account.Please do the needful.

                                Thanking you.
                                (Dr. P. K. Gupta)
                                Head Chemical Engg. Department
                                #9, S. J. P. Polytechnic Staff Residential Complex Damla
                                Yamuna Nagar - 135001
                                Dated :[protected]
                                Sir,
                                I don't need package of game on my landline number[protected]. Please deactivate my account.
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                                  jatina84
                                  from Gurgaon, Haryana
                                  Oct 24, 2010
                                  Resolved
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                                  Address: Ghaziabad, Uttar Pradesh

                                  Dear Sir/Madam,

                                  My Name is Jatin Arora, was resident of 5/903, Vaishali, Ghaziabad, UP. I was having a BSNL landline telephone and broadband connection at the same address with the no as[protected].

                                  In March 2010 end i was to shift to gurgaon so was in no need of telephone any more so in Feb 2010, I requested one of the Telecom officer of Kaushambi Exchange, Ghaziabad for discontinuing my connection in a written application. I asked for the receiving of that application but she refused and told me that you have to keep a photocopy of the application only. I have a photocopy of that application. She told me that it will be disconnected from next month i.e. March 2010.

                                  In march 2010, my landline number was not responding on calling that number so i thounght that it has been disconnected.

                                  But on Oct 24th, 2010, i found 2 bills at my address stating that amount of Rs. 3900 approx is pending against me for the months of march to sept 2010. Please look into the matter as i got shifted to gurgaon in end of march 2010 and was not using that telephone any more after feb 2010. It was not disconnected even after giving written application to the kaushambi exchange.

                                  You are therefore requested to kindly look into the matter and do the needful.....

                                  Sir, Please help me in discontinuing the connection and waivoring the amount also.

                                  Thanks
                                  Jatin
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    batchu73
                                    from Agartala, Tripura
                                    Oct 24, 2010
                                    Resolved
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                                    Address: West Tripura, Tripura

                                    Dear Sir, I can not view and access the portal details where the customer can view/change their daily broadband uses, plans, online bills payment and many more.. The BSNL-NE1 portal in previous days was working and I was able to do everything but nowa days a new web portal as http://selfcare.selfcare.edc.bsnl.co.in is not working at all.. I have called 1500, but the customer care person at that time was unable to take any measure and put the call in busy state....Please take a measure for the same......

                                    B. Sarkar, Agartala
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir/Madam
                                    My mobile [protected] (Agartala) showing as UNREGISTERED SIM since 5.12.2010. I have already lodged complain to Agartala GSM Customer care centre on 6.12.[protected], Jagannath Bari Road office). Next day this centre refered me to Kaman Chowmuni office Mobile section, Room no.408, Phone number[protected] After a day-long trial, one lady staff responded and hearing all she told that they have already received the complain from GSM customer care and the phone will be ok by that day evening (7.12.2010). After that till today ( 19.12.2010) my SIM is still out of service. In between I tried several times to contact with Mobile SDE Sri Kamal chakraborty in his office land phone[protected]and mobile phone. But no response of the calls.

                                    Now what to do? Shall I change the service provider and lodge a complain in District Consumer Forum?
                                    Please Help me.

                                    Thanks.

                                    Debolina Dasgupta.
                                    Dear Sir/Madam,

                                    I deposited amount for BSNL Broadband connection on 03.02.2011 and the modem was installed on 17.02.2011. Though it has been activated, I am not able to avail the same as yet. I requested the officers/staff dealing with BSNL Broadband connection number of times to avail the internet facility smoothly. Assurances from officers/staff from the Telephone Nos. 2222350, 2308585, 2311212, 2330000 has become no use for me. I come to learn from one of the BSNL officers that blinking of yellow light in the modem is happening due to foreign voltage. Is it very critical task to repair under the present infrastructure of BSNL? And, is this problem lone for my case only, not for other customers? Have I not been affected earlier (i.e. before detection of this problem, when only telephone was being used) due to this problem? Why the toll free Nos. 1500, 1507 are not functioning, it is also my question, Sir.

                                    K. Ray, Agartala [Customer ID : [protected]] 22.02.2011
                                    sir, i am Jibananda Das, a bsnl prepaid customer from Tripura.I take a new bsnl sim in July month and no is [protected]. But i can't recharge my account with Top-up or vouchar. I give a complain in csc Shillong.My first complain no is H2NE116997. But after giving my complain i didn't get any feedback from csc Shillong.Then again i given repeat complain and this complain no is H30NE122611.But again i didn't get any feedback .Now what to do? Shall I change the service provider and lodge a complain in District Consumer Forum?
                                    Please Help me.
                                    I am not getting full network of bsnl tower from my home.
                                    bhattapukur, near modern club.
                                    Dear Sir/Madam,

                                    I have been availing BSNL Broadband service since 2007. My Customer ID is [protected], Account Number :- [protected], Phone Number :- [protected], Customer Type :- Individual. I have a tariff of Rs. 750/- (Monthly charges) and discounts of rs. 150/- per month. All the time I have been paying around Rs.662 per month. But during the last 2/3 months some irregularities have been found in the bills. Last time I have been charged Rs. 1144/- which was paid on 05.03.2012 AT 10401 and Receipt No. TRP[protected], And again I have received another bill bearing No & Date.[protected].03.2012 for Rs. 1324 including previous balance of Rs. 660.94 plus current amount of Rs. 662.90. I thought that the extra amount of Rs. 482/- (Rs. 1144 - Rs. 662) paid last month would have been adjusted in the current bill. I could not justify the billed amount.

                                    Under the above circumstances I like to request you to take up the matter and do the needful.
                                    Yours faithfully,
                                    Goutam Dasgupta
                                    BIT 15 A.D Nagar, Road No. 1
                                    P.O. A.d. Nagar, agartala, Pin. 799003
                                    My cell no [protected].. as and when i recharge after some days i found balance is INR 0.00. i thought there might some collertune or other services is activate in my cell. But i feel very shocked when i saw the same when..( my cell outgoing call is barre .. but incoming call is active. i recharge of INR 50.00 or 55.00 .. after recharge balance is INR 48.00 or 45.00.. after 7 days i found my balance is INR 0.00 This happened on 14 or 15th of July 2012..

                                    BSNL authority may kindly note the matter very seriously. as i have found such types of things form many BSNL consumers...
                                    make the refund at an earliest possible time after care full inquiry..
                                    Thanks..
                                    mail me :- [protected]@yahoo.com
                                    I am Sri R. L. Datta, my cell phone number [protected]. On[protected] i found that ( near about Rs.60/-) my Balance has come down INR 0.00.
                                    Now BSNL authority may kindly note the matter very seriously and make the refund my balance at an earliest possible time.
                                    More over kindly you arrange for stop all unnecessary message or SMS at my cell phone.
                                    Thanks..
                                    mail me :- [protected]@yahoo.com

                                    BSNL-Agartala — No dial tone

                                    Please provide as much information as possible..Hello Sir - In our telephone there is no dial tone so you kindly repair as early as possible otherwise we may face problem. Kindly do needful action please. Ananda marga High School our mobile number is 2376536
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                                      vsgehlot
                                      from Sikar, Rajasthan
                                      Oct 23, 2010
                                      Resolved
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                                      Address: Jodhpur, Rajasthan

                                      sir,
                                      i register to http://selfcare.ndc.bsnl.co.in/irj/portal on with my
                                      customer id
                                      cust_id : [protected] and email id jd[protected]@bsnl.in
                                      and still does't receiver username and password.So i can't check my broadband usage without this.Please send me quickly send me usrname and password. for my customer id [protected]. Someone said to me that selfcare does not sent username password on bsnl email id. So please divert my username and password to my other Email id [protected]@gmail.com.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        ketanpatne
                                        from Kolhapur, Maharashtra
                                        Oct 23, 2010
                                        Resolved
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                                        Address: Ratnagiri, Maharashtra

                                        BSNL new broadband usages meter is excessive not correctly recording the usage. I am going to consumer forum for cheating in billing and providing incorrect metering tool. Even today your self care is showing usages upto 18ct 2010 and not upto date. old metering system was transperent and one could see daily usages.Now it is not possible .Fraudulent people in bsnl department not answering proper way they point to superiors and unable to reply and resolve my complaint. now I will take bsnl to consumer forum for deficiency in service and fraud in billing and usage display is deliberately made poor by replacing old transperent metering system. Bsnl officers seems to be dishonestly working for private netwrok service providers. BSNL officers Take notice of seven days to replace the old usage metering system else i will expose you before consumer forum.
                                        My name is Adv ketan Patne My phone No. [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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