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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 626

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S
Sskvermamaholi
Jul 14, 2010
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Address: Sitapur, Uttar Pradesh

I am a bsnl prepaid customer o[censored]p east circle. My number is [protected] which is purchased from Lucknow. I recharged my number with 98 recharge voucher on 10/06/2010 for one month gprs. In lucknow district gprs was works very well.then i moved sitapur(uttar pradesh east) ,here gprs stopped working. For last 20 days (11/06/2010 to 10/07/2010 ) it was remaining stopped.
So i could use gprs for 2 days only in rupees 98.
During this time i called the bsnl care for hundreds time and not get any satisfactory answer.
A senior excutive told that in sitapur district the quality of bsnl services were very down. So your gprs could not worked at all.
So i requested to take action on this problem.

Regards,
shyamkishor verma
mob-[protected]
Aug 13, 2020
Complaint marked as Resolved 
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    B F Manoharan
    Jul 13, 2010
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    Address: Chennai, Tamil Nadu

    I have installed GOD on free 30 days period on a specific understanding that GOD will be renewed only after my consent but contrary to business ethics GOD was renewed and I immediately requested for deactivation by email in May 2010 and informed them that I am leaving for abroad and may not be available for 6 months.
    I have also disconnected the broad band connection
    in May 2010 and opted for surrendering land line phone on safe custody for 6 months after paying the necessary fees.
    I was shocked to see the bills of GOD in May and Jun bills.How they can bill me without broad band connectionThere was no bill for broad band connection in Jun bill.I am not able to take it with u in person as I am in abroad.Pl do not force me to make a complaint the higher officials and I am put into lot of hardship agony and mental torture for which u are responsible.I have complained to u many times and I got copies all mails sent to you.Pl cancel all the May and Jun bills and give credit wherevr I paid.Pl do not force me to take extreme steps.Please do the need fulI have installed GOD on free 30 days period on a specific understanding that GOD will be renewed only after my consent but contrary to business ethics GOD was renewed and I immediately requested for deactivation by email in May 2010 and informed them that I am leaving for abroad and may not be available for 6 months.
    I have also disconnected the broad band connection
    in May 2010 and opted for surrendering land line phone on safe custody for 6 months after paying the necessary fees.
    I was shocked to see the bills of GOD in May and Jun bills.How they can bill me without broad band connectionThere was no bill for broad band connection in Jun bill.I am not able to take it with u in person as I am in abroad.Pl do not force me to make a complaint the higher officials and I am put into lot of hardship agony and mental torture for which u are responsible.I have complained to u many times and I got copies all mails sent to you.Pl cancel all the May and Jun bills and give credit wherevr I paid.Pl do not force me to take extreme steps.Please do the need ful.

    B F Manoharan
    samething is happened to me.eventhough i met the accounts officer in person during the month of aug, 2o1o they have included G O D subscription in my sep2010 bill also for my telefone no 22603723.i think the bsnl people are cheating the public by forcing them to include Games on deemand
    non subscription of games on demand 26540020
    pls do diconnect my GOD ...i cant pay the bill...and more over i am nt intrested...so pls dont put me in trouble
    de activate god land line number is 22600404
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      N
      nileshdsilva
      from Mumbai, Maharashtra
      Jul 13, 2010
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      Address: Thane, Maharashtra

      To ,
      General manager,
      Bsnl, kalyan telecom (Maharashtra)
      10 july 2010
      from,
      john Philip dsilva
      holi, vasai(w)-401201 thane
      Ph no-2320931
      Mobile no-[protected]
      Account no-[protected]
      Customer id-[protected]
      My landline phone is still dead inspite of complaining to every manager of bsnl for 1 month inspite of complaining to the 198 toll free number no one has bothered to even come and check.not a surprise I expected this kind of service from bsnl.but I will write this complain on every blog on the grahak manch website .
      As I told my father has been operated for heart pacemaker and he cannot use mobile phones.so when he is sick landline is the only means to contact me.if there is medical emergency and he cannot contact me I will hold bsnl responsible for this.

      Respected sir,
      I john Philip dsilva want to lounge a complaint with you since my land line telephone for bsnl landline is gone dead for last 28 days . The complaint is already registered on the call centre as well as the 198 number for almost 28 days now .After registering the complaint on 198 number also no one comes from bsnl to help it is not only this time but every time I register a complaint on 198 number no one from bsnl is bothered ro even check . but if you give 50 rs to lineman the work is done within a minute. previously there were a few of my neighbours also had their phone dead like me for 28 days but now their phone is working. Because they had complaint to the general manager of bsnl through internet. But my phone is still not working. I am a retired government employee and my age is 75 now and also I have been operated for heart surgery (pace setter)for 10 years now. So my doctor has told me not to use the mobile phone. I can only use the land line phone as per doctors instructions. But bsnl phone is always dead in my house my son goes to work for night shifts god forbid if I get an medical emergency in night time I have no means to contact the doctor in the night. I also give good business to bsnl since my bill is always more than 900 rs per month. And I have always pay my bills on time so I don’t understand why when my phone line goes dead it is not repaired on time. The workers or line men from bsnl come and tell me that it is a technical fault from the exchange and go away and never come back. I am a senior citizen of india who has retired from mazgoan dock ltd company that was also a central government company but I never worked in this manner I always did my work sincerely.
      I don’t understand what is wrong with all the government companies that is why all the private companies are taking advantage of it and there will be one day when all the government companies like air india, bsnl will close down. So this Is high time to take action and tell your workers to be on their toes or else they will be left with no job on day. I think since my phone is not working for almost a month now I should also not be charged for my monthly bill. I will also forward this complaint to grahak manch (consumer forum)from my side to get a immediate reply.
      Hope so bsnl will help atleast this time.

      BSNL — Disturbance in phone since 1 month

      There is so much disturbance in my phone since 1 month. It's very difficult to hear the person on the other side. I have registered complaints so many times by my landline phone, but still not got it resolved. So please do the needful and solve the problem as early as possible. My landline No. is[protected].

      BSNL — phone line dead since 1 month

      Our bsnl land line is dead since last 1 month. We have tried to communicate to the nearest bsnl office but there is no response. We hope that you will fix this problem as early as possible.
      Kindly look after this problem.
      Regards
      Ahswini Charde
      191.ram nagar ,Nagpur
      mob:-[protected]
      tele:-[protected](dead no.)
      Thank you.
      Past 9 month my landline (No[protected] Kanchipuram) is not working frequently. we are continuously raises complaint, but still the problem is not solved permanently . So please take necessary action immediately.
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        S
        shiveen
        from Bengaluru, Karnataka
        Jul 13, 2010
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        Address: Bangalore, Karnataka

        sir i book the telephone with broadband connection, i got connection with piecewire two joint wires in my home. but afterwards i known the poor phone wise disturbance when i attend the calls and make the calls time. and i enroled the complaints to bsnl customer care no.s and email but till they not change the wire, employees doing this work but bad name to bsnl company till they not at respond the my mail and change wire please make necessary arrangements my phone no.[protected]
        Aug 13, 2020
        Complaint marked as Resolved 
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          abhi13july
          from Bhopal, Madhya Pradesh
          Jul 13, 2010
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          Address: Madhya Pradesh

          Hello sir myself abhishek garg from gwalior,
          sir maine bsnl tunes ki website (http://bsnltunes.bsnlumw.com:21000/)par mere mobile ([protected]) ka reg. kiya tha jiska main password bhool gaya hun than forgot password ke through bhi try kiya tha but wahan par meri dob match nahin ho pa rahi hai to meri aapse ye request hai ki mujhe mere mobile number or mere e-mail par mera password send karne ki kripa karein. Maine es baare mein customer care par bhi kai baar above 1 hr tak discuss kiya hai bt finally vo mujhe satisfied nahin kar pa rahe hai main jo bhi complaint karta hun mujhe sirf ye answer milta hai bsnl mein call karne ke liye dhanyabad magar meri problem solve nahin ho pa rahi hai to main aapse final request karta hun ki mujhe 48 hours ke andar meri problem solve kar dene ki karipa kariyega kyunki main consumer form ka member bhi hun jisse mujhe wahan complain karne mein bilkul bhi prob nahin hogi...

          thank you

          abhishek garg
          gwalior (mp)
          [protected]
          [protected]@gmail.com
          Aug 13, 2020
          Complaint marked as Resolved 
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            C
            chandra nair
            from Chennai, Tamil Nadu
            Jul 13, 2010
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            Address: Maharashtra

            I Prasad Adwankar had submitted an application for surrender of landline no. 2605697 and refund of deposit on 7th January 2010. Sent several mails to circle office and Ambernath office and BSNL office in Kalyan. None of the BSNL officials has an answer for the prolonged delay in refunding the deposit money. All that they say is that a new system is installed and hence the delay.

            We are only wondering whether we will get the refund at all at this rate. Off late they are not picking up phone calls. It is really a pathetic state of affairs where no one is answerable to the customer who is just helpless and has to tolerate these authorities.

            Ambernath says it has gone to Pune who say its in Kalyan and Circle office says Kalyan will do the work who are totally silent. These officials are not even prompt in replying to mails. what use is mail ids helpline nos etc?
            Aug 13, 2020
            Complaint marked as Resolved 
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              J
              jy.abin
              from Mumbai, Maharashtra
              Jul 13, 2010
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              Address: Thiruvananthapuram, Kerala

              I came to know form BSNL CC that they provide a GPRS plan of RS 18 for unlimited GPRS usage per day. To Activate this plan they ask to sent SMS with format GPRS 18 to 53733. But when i sent sms to 53733 i get a immediate relay the format is wrong. Again i try other format GPRS18 then also i get same replay. Then i try to contact Customer care executive but i don’t know what is the problem their error or network busy i am not able to talk to CC executive. One day i try to contact CC from morning to noon at last i get CC executive and he gave me same sms format then he take a complaint. But till now i did not get any response or plan not yet activated.

              BSNL — Problem in activating a plan

              Respected Sir,
              I have started a plan of pay per second by sending a message and I also got a confirmation message. Though that plan has not been activated on my number [protected]. I have complained to customer care about 15 times, but unfortunately they gave me rude answers without helping me. So I request you to solve my problem.
              Thanking you...
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                R
                rajeevalhuwalia
                from Ahmedabad, Gujarat
                Jul 12, 2010
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                Resolved

                Address: Chandigarh, Chandigarh

                My internet is not working for the past 15 days and a compaint was registered against the same with the
                BSNL. I am suffering a huge loss to my busniess as i am completely dependent on the internet facility
                so its requested to redress the issue

                Phone Number: 2627254
                Name: Rajeev Alhu Walai
                Address: #37 Sector 41 B Village Buterila
                Chandigarh
                Aug 13, 2020
                Complaint marked as Resolved 
                I lodged complaint on 25.9.2010 with BSNL Chandigarh regarding boradband malfunctioning at my residence H.No. 1816-A, Sector 7-C, Chandigarh but till 1.10.2010 it has not been attended by any one though I have talked to J.E. Sh. Saini and D.E.T. Sh. Pall Singh many times but all in vain. I is very surprising that despite my request to SDE no attendant has turned up.
                Respected sir,
                Myself Pritam kaur, W/o Kartar singh. I am a BSNL broadband
                customer. My landline phone no. is[protected]. The broadband connection goes
                out of order throughout the month about 5 0r 6 times. Every time a complaint is
                filed there’s no action, if we try to contact the exchange personally we’re
                harassed. The SDO of the department Mr. Surinder Arora is a local. He has taken
                into consideration some personal ego clash against me. My connection went out of
                order on the 9th of December 2010 and when we contacted him (on 10th dec 2010)
                regarding the complaint he told us that “the harassment will continue” and
                advised us to subscribe to some other company. Kindly give the matter your
                precious attention.
                We shall be thankful.
                Yours Truly,
                I am a BSNL broadband
                customer. My landline phone no. is [protected].
                My connection is not working.
                My internet is not working for the past 30 days and a compaint was registered against the same with the
                BSNL. I am suffering a huge loss to my busniess as i am completely dependent on the internet facility
                so its requested to redress the issue .Nobody listen my problem and not to do action.

                Phone Number: [protected]
                Name: VINOD KUMAR VERMA
                Address: PAINA ROAD BARHAJ DIST.DEORIA U.P.
                MOB.[protected]
                I am a BSNL broadband
                customer. My landline phone no. is [protected].
                My connection is not working 10am to 4pm
                please help me
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                  V
                  valkido
                  Jul 12, 2010
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                  Resolved

                  Address: Thane, Maharashtra

                  Respective sir, We bsnl mobile custmers in Dhundalwadi area are geting very iregular network coverage. Dhundalwadi is the only bazar place with bank, hospital and some government offices,school, police outpost on Natiol highway 8 in this large rural area. We have got a bsnl mobile tower near by.We gets strong signal generaly but WHEN ELECTRICITY LOAD SHEDING STARTS WE LOOSE NETWORK COVERAGE.And if load sheding starts at evening then we loose network for overnight and even when electricity is restored. Sir why power generator is not used ? Or if this 'no network' condition is created purposly to benifit other private mobile service provideres? Please take necesary steps to ensure regular and uninterupted network coverage to your custmers. Thank you ! Mr.Vinod D. Email id - [protected]@yahoo.in
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  It's horrible to see message ''NO NETWORK'' standing under a mobile tower being a post paid custmer.
                  My Phone no is [protected].
                  I was late in paying my bill. But after paying this bill still my service is disconnected. I tried calling all your phone nos but no reply. Tried your mobile but says "all the lines in this rout is busy"
                  Please help me and restore my service as soon as possible. I am senior citizen and I need this urgently.

                  Mr. George Boodle
                  My tel.no.is [protected].Ihave not received telephone bill for the last four months.

                  Atul Korde
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                    S
                    san1_dgp
                    from Kolkata, West Bengal
                    Jul 12, 2010
                    Resolved
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                    Resolved

                    Address: Bardhaman, West Bengal

                    Hello Sir,
                    This is to inform you that my telephone remains out of order most of the time. Its the problem with all the connections from our sub-exchange.

                    My telephone number is [protected]
                    Sub-Exchange - Ichhapur
                    Exchange - Durgapur

                    Inspite of repeated complaints, the service has not improved. It remains out of order for days, then after the technician comes, it becomes ok for few hours and then the same problem continues.
                    I pay around Rs. 800 - 1000 as bill to the BSNL on bimonthly basis. This type of service is pathetic to say the least and its causing a lot of harassment to us.

                    I will be grateful if you kindly look into the matter.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    my telephone number is 270842 dead from 17/06/2010.I complaint gived on same day but still is dead.So do needful from your side.
                    Hello! My dear BSNL Land-line Telephone Controller,

                    My land-line No. is [protected]. You can verify from your end that how many days the line became functional since last year and even now. It is ridiculous to find that you are charging us without rendering any service. My line remains dead and your local maintenance and other operational assemblies are equally competent that you can easily understand and verify.

                    My line used to be a bit in order during my friend, Mr. C. S Chattopadhayay's tenure together with Mr. Dhananjay Ganguli's active help. Now the utter rubbish administration is practically sucking us without rendering a service of one paisa.

                    Very soon I will be lodging a serious complaint to appropriate bodies.

                    Either you keep the line functional or detach it with official intimation.

                    You don't deserve any good gesture even.

                    Dr. Biren Hazra
                    26, Debi Chaudhurani Path, SAIL Co-operative, City Centre, Durgapur 713216. Dist Burdwan, West Bengal.
                    Mobile No. [protected]

                    Dean (Academic & Planning), Professor & HOD (AS&H),
                    DIATM, Rajbandh, Durgapur 713212, West Bengal.
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                      S
                      Surendra kumar meena
                      Jul 12, 2010
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                      Address: Sikar, Rajasthan

                      Sir,

                      my name is Surendra kumar meena from sikar (Rajasthan)

                      i use internet services the BSNL 3G . this services is very slow
                      Internet use SIM no. [protected].

                      So plz it this soliutions.

                      my contect no. [protected]

                      my email id surendrakumarmeena[protected]@gmail.com
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Dear Sir,
                      We are living in Gomathi nagar, near tiruvellore.Now a days the 3G internet speed is VERY VERY SLOW in our area.Lot of students is affected because of this. We are getting only 40kbps spped only. Please take necessary action for this.

                      K.P.Keerthivasan
                      Cell:[protected]
                      Sir,

                      my name is Shashikar sharma from haridwar (uttrakhand)

                      i use internet services the BSNL 3G . this services is very slow
                      Internet use SIM no. [protected]
                      model no 180 usb modem
                      So plz it this soliutions.
                      area --kankhal (haridwar)
                      my contect no. [protected]

                      my email id [protected]@gmail.com
                      we have also same problem in nitk, surathkal, karnataka,
                      upload speed is only 4kBps and download is 20kBps. i paid 4200rs and i am getting GPRS speed.
                      I am from Madurai, the 3G speed of BSNL is very slow and when tested online it shows only 40kbps, it was better when i took the new connection 2months back. Now after purchasing this BSNL 3G usb modem, i have returned my earlier Data card from other service provider. I dont know what are they doing, at BSNL? The new minister is also trying to patch up the earlier telecom scam and he wont have time to look into all these issues..I hope someone takes someremedial action on theses issues.

                      my id: [protected]@sify.com
                      I am Dr YK Reddy.from Guntur AP. My 3G internet connection is very very slow., my connection no is[protected].
                      Kindly solve the problem
                      Thank you
                      my mobile no[protected]. my e mail id: [protected]@yahoo.com
                      sir,
                      i am from Patna kankarbagh pin code 800020, the BSNL 3G net work is very weak sometimes it gives 1signal sometimes zero
                      i'm a bsnl costumer and i'm using bsnl 3g.
                      but speed is not come. it's a 3g but not work like 3g there is no signals. when 3g is not connect i'm work as 2g but i'm paying 3g services.

                      location :- rajasthan, dholpur, chandan vihar bsnl tower.

                      E-mail :- vijay.[protected]@gmail.com
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                        D
                        Dinesh Kumar1947
                        from Mumbai, Maharashtra
                        Jul 12, 2010
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                        Address: Ghaziabad, Uttar Pradesh

                        Dear Sir,

                        My telephone no.[protected] is lying dead and non-operative since last one week and I am also not able to log comlaint on-line due to system problem([protected]) is not woking since long and always gives recorded message " telehone is busy kindly contact latter". So,I went to Patel Nagar Telephone exchange to record Complaint on 10/07/10 personaly at 3.00 p.m, but to my surprise there was no body or no system to record defect Complaint and there was no-register kept so that in emergency defect can be recorded.
                        Kindly look into customer problems which are not considered important and every body take rightfull pleasure of their services with-out considering that all money for their wages has beeen paid by poor-customer.
                        This lethargy in BSNL may please be addressed and staff should be lealised to perform systematic job requirements.
                        Thanks for expected early hearing

                        DINESH KUMAR
                        180,NEW ARYA NAGAR
                        MEERUT ROAD
                        GHAZIABAD-201003
                        TEL: [protected]
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                          O
                          ompnautiyal
                          from Hyderabad, Telangana
                          Jul 11, 2010
                          Resolved
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                          Resolved

                          Landline Phone Dead for one month

                          Address: Vadodara, Gujarat

                          OPN/Tel.-compl./2010
                          11.07.2010



                          SUB: Tel no MKP 2635266 Dead for a Month
                          (Om Prakash Nautiyal ,301 , Maruti Flats , Gaekwad Compound , B/H Kalp Lok,Madhav Baug Society ,Makarpura Road , Vadodara 390 009)

                          Sir,
                          My land line telephone MKP 2635266 is dead since 12th June 2010. I have lodged numerous complaints , met maintenance head of Makarpura...
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                          ukpathak
                          from Jaipur, Rajasthan
                          Jul 11, 2010
                          Resolved
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                          Resolved

                          Address: Allahabad, Uttar Pradesh

                          Dear Sir,


                          Effective from July 08, 2010. afternoon, all call services i.e outgoing and incomming have been bared without prior notice. Though I have balance in my account of Rs,. 34 and above and services will expire on 23/10/2010 and validity expire on 12/11/2010. The SIM was bought from O/o GMTD, Allahabad after fulfilling all the requirement and submitting proof of Identity and proof of address. The Mobile No. is [protected]

                          For 4 day I may be missing may call which are very important for me.

                          Please help to resolve my problem

                          Regards

                          Uma Kant Pathak
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            B
                            brahmaji
                            from Delhi, Delhi
                            Jul 11, 2010
                            Resolved
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                            Resolved

                            Address: Warangal, Andhra Pradesh

                            I Mr. Brahmeswara rao working in State Bank of Hyderabad, a Old customer obtained connection at warangal(Andhra Pradesh) would like to bring to your kind notice regarding non-refund of deposit amount even after 9 months. I got connection of BSNL land line on 12/03/1999 against payment of Rs.3000/- deposit and my telephone No. is [protected]

                            I also got connection of Broad Bond service during October 2007 and at the time an additional
                            amount of Rs.500/- was collected as deposit. On account of my transfer to Hyderabad I surrendered
                            the connection on 26/10/2009 and and obtained the receipt. In my surrender application I have mentioned the
                            NEW ADDRESS AT HYDERABAD. Till Now I didn’t get any refund order. During this period I put all out efforts to know the status from the functionaries working at Warangal BSNL office. The numbers I contacted are as under:

                            No. [protected] D.E-- He always replies that he was not in the Office when I called
                            No. [protected] Nodal Officer - Advised to contact Other functionaries
                            No. [protected] A.O. He always replied that we will look into.
                            No. [protected]- CO. she also given her subordinate number and advised to contact them
                            No. 2427683 - they simply replied that the task belongs to refund section
                            No. [protected] - Mr. Shivaji He politely replied and advised that Your books are showing only Rs.500/- as my deposit.

                            I replied that I have paid deposit in the year1999 and I could not able to trace the deposit receipt. I produced the bill of June/July 1999 of which interest on the deposit was adjusted in that bill. He also advised to submit an Affidavit duly notarized having paid the deposit. I have submitted the Notarized affidavit during the month of April 2010.Till date I didn’t receive any refund amount. I am in frequent touch with Mr. Shivaji and he also replied that Refund Order sent to concerned section PHONE NO>[protected] vide refund order No.111263 and also Register No.R.R.21/152. When I contacted with the above phone i.e., by name Mr. Srinivas he replied that all the pending cheques were dispatched and also replied that nothing to do at that section. I understand that the new address given by me at the time of surrender was not recorded in your books so far.

                            Hence I request you to look into the matter settle my grievence immediately.
                            MY PRESENT ADDRESS IS: AND THE SAME WAS MENTIONED IN MY SURRENDER LETTER.
                            T. BRAHMESWARA RAO,
                            PLOT NO.19/2, IST FLOOR,
                            H.NO.12-2-717/1/19/2,
                            SAPTAGIRINAGAR COLONY,
                            RETHIBOWLI
                            HYDERABAD-
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              D
                              deepakkuthar
                              from Jhansi, Uttar Pradesh
                              Jul 11, 2010
                              Resolved
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                              Address: Jhansi, Uttar Pradesh

                              I had apllied for a broadband connection at BSNL exchange, Jhansi (U.P.) a month back. I have completed all the documental formalities along with total money deposit demanded as per 500 Home Plan (i.e. 2664/-). Till date a phone set along with modem has been placed at home. Present status is as follows:

                              1- Phone line is active.
                              2- Modem AR800V v3.0 without any installation CD and user manualhas been provided.
                              3- No username and password and other details in written has been provided to me.
                              4- No person from service provider has yet arrived to solve my internet connectivity problem even after three consecutive complaints.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              BSNL, Jhansi never look after any complain they never provide instalation CD for brodband modem. I dont have user name or password, evenafter my seven complains my
                              brodband connection is stiill inactive under phone no [protected]
                              Sir,

                              I would like to inform that broad band connection at my res. tel. no. 2362604 is not working since last one week. It is requested to kindly arrange to check the same to enable me to usmy net connection.

                              Regards.

                              Mrs. Vijay Singh
                              PS to AGM ( TRC)
                              BHEL/JHANSI

                              res. address : 511, Nanak Ganj, Sipri Bazar, Jhansi.
                              I had applyed broad band connection Rs. 700 plan per month but since I got connection not working at all, I think it is batter to get disconnected since no one seems to be resposibile.

                              Edwin Simon

                              Phone:[protected]
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                                M
                                M.A.Salam
                                Jul 11, 2010
                                Resolved
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                                Resolved

                                Address: Thiruvananthapuram, Kerala

                                Sir,
                                I want cherck my Bsnl land line and Internet bill on April,May and June.

                                Please take necessary action.


                                Thanking You,

                                M.A.Salam.

                                Phone [protected].

                                E-mail.[protected]@gmail.com
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Bsnl kaniyapuram exchange — not working

                                Sir,

                                My telephone no.428860,(perumathura-Madanvila Exchange.This number is not working before three days.This problem inform to our exchange, But no body is attend this complaint,Please take the necessary action.

                                Thanking you,

                                M.A.Salam.

                                Phone No.428860.
                                what is the procedure to pay bill on internet banking sent the details to [protected]@gmail.com
                                LANDPHPNE OVERBILLING
                                HELLO SIR,
                                IAM ANTONYLOPEZ PUTHENTHOPE(NEARVAYANASALA)
                                PHONE NO IS[protected]

                                ALLMOST LAST FEBRUARY ITAKE BORDBAND CONECTION
                                LAST MAY I CANSEL THAT BUT BILLCOMING NOW ALSO LAST BILL ALSO MORTHAN 1500
                                WHAT IS THIS??
                                NOW IAM INKUWAIT SO PLS TAKE ACTION IMMIDIETLY PLS

                                my email [protected]@hotmail.com
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                                  M
                                  menonpkk
                                  from Angamali, Kerala
                                  Jul 11, 2010
                                  Resolved
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                                  Resolved

                                  Address: Kerala

                                  Dear Sir,
                                  I have a brqad band internet connection on my tele No[protected]. For past over two months I have been having major problems connecting to the Internet as the link remains unstable and keeps disconnecting and re connecting every 10-15 minutes. I have been constantlym in tpoch with the JE broad at Vyttila exchange and also Contacted SDOT a couple of times. While they have been quite responsive the problem has not been resolved as the linemen have said the local lead cable is in a bad state. This is also causing of and on noise on the telephone. To solve the problem anew under ground cable lead has been laid upto my hose. nearly two months ago, however the sme has not yet been connected to the phone for reasons of non availability of requisit staff to fix the junction box and lead -in to the instruement. The problem has become accute now as monsoons have setin. As soon as the rain starts the internet link goes down and the line becomes noisy and th broad band remains down till the rain water dries up, It is surprising that something as mundane as connecting a new local lead has taken so long. May I request that the problem be looked into and resolved at the earliest.
                                  Thanking You,
                                  Yours Faithfully
                                  Brigadier PKK Menon (Retd)
                                  Anubha Mukkotil Temple road
                                  Ponithura Kochi 682308
                                  11July 2010
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    saurabhIS
                                    from Agra, Uttar Pradesh
                                    Jul 11, 2010
                                    Resolved
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                                    Resolved

                                    Address: Agra, Uttar Pradesh

                                    Sir,
                                    I am B.K. jain from Agra. I am suffering from landline dead releated problem since last 15-20 days.My no is 2241018. pls try to solve it.


                                    Thanks & regds
                                    B.K .Jain
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    BSNL Land Line No. : 2613401 is dead from last Four days

                                    GUrinder Jeet Singh
                                    My phone no.[protected] is not working for the last two months. All the employees in kankarbagh tel exchange(Patna) are useless . Even in the privatised era of telephony they are not taking any lessions . God bless them that their dept. can survive in bthe coming decade.
                                    Rajesh jain
                                    [protected]
                                    my phone i.e. ph.no.[protected] has dead since last 4 days
                                    our's is an proprietorship firm at mla colony, banjarahills, road no.12, near vlcc, opp: kbr park, door no.8-2-293/83/j364/A, hyderabad, same entrance our firm and lazy boys showroom
                                    our firm is having an swipe machine (credit card machine) without phone connection our business is not running properly.
                                    so kindly do needful and its very very urgent for our firm
                                    thank you
                                    from satya creations / eucalyptus
                                    naresh
                                    my phone i.e. ph.no.[protected] has dead since last 4 days
                                    our's is an proprietorship firm at mla colony, banjarahills, road no.12, near vlcc, opp: kbr park, door no.8-2-293/83/j364/A, hyderabad, same entrance our firm and lazy boys showroom
                                    our firm is having an swipe machine (credit card machine) without phone connection our business is not running properly.
                                    so kindly do needful and its very very urgent for our firm
                                    thank you
                                    from satya creations / eucalyptus
                                    naresh
                                    dead
                                    I am BSNL customer since 15+ years. My Consumer number is - 751040 and telephone number[protected]. My telephone is dead for more than a month now. I have booked several complaints but all of the requests have fallen to deaf ears.

                                    almost more than a month has passed since I have booked the last complaint.

                                    Everytime I try to find out the status it says - "your complaint is already booked..

                                    I am not able to use the service for which I am paying. There is no line man found if I try to approach them personally that adds to the woes further.

                                    I am not sure when this problem would be rectified and also am not sure whether this complaint would be attended to. Keeping my all hopes alive this is the final complaint I am filing before I make up my mind to discontinue the BSNL connection and switch over to some other land line service.

                                    Please look into on urgent basis.

                                    Sagar Singh Bayas
                                    Ph[protected]
                                    My BSNL phone number is[protected] is completely dead.
                                    I have paid all pending bills of BSNL phone in the last week but still my phone is started.
                                    pl look into the matter and do the needful at the earliest.

                                    Vijay
                                    BSNL Land Line No. :[protected] is dead from last three days.
                                    kindly do needful and its very urgent for me
                                    thank you
                                    ASHOK KUMR GOYAL
                                    Dear Sir,

                                    My phone no 2715060 is dead from 2 days. I am requesting to you kindly do needful as early as possible

                                    Regards
                                    Sesha Rao T V
                                    Hi,

                                    Phone number [protected] is not working since 4 days
                                    hope this issue will be resolved at the earliest
                                    my phone no:[protected] is not working. totally dead.

                                    BSNL Land Line — Dead Telephone(0612-236-2738)

                                    Hello Sir/ Mam
                                    My telephone number[protected] is dead from 20.03.09 I have complanied to the dept the compliain which number is- khb-49781. I am a senior citigen so that it is great trouble for me. So i request to please help me.



                                    With Regards
                                    Dilip Roy
                                    63-Lic Colony
                                    Lohia Nagar
                                    Patna-800020
                                    91-[protected]
                                    Respected Sir /Mam
                                    My telephone number[protected] is arbitraily from Jan-09. I have complianed to the department which num- khb-47232-Dated-25.01.09. Sir i am a old age woman, it is very pain ful for me. So i request you to pleaselook ito the matter as a urgent basis




                                    With Regards
                                    Madhury Roy
                                    63, Lic Colony
                                    Lohia Nagar
                                    Patna
                                    [protected]
                                    Dead
                                    Hi,

                                    Phone number [protected] is not working since 4 days
                                    hope this issue will be resolved at the earliest
                                    Hi,

                                    Phone number [protected] is not working since 5 days
                                    hope this issue will be resolved at the earliest
                                    my phone number [protected] is totally dead and is not working from past 5 days...hope my problem will be resolved at the earliest
                                    Dear sir,

                                    RESP/SIR,

                                    WITH REFERENCE TO BRANOPAC INDIA PV.T LTD. ALL THREE NUMBERS IS Out OF ORDER[protected], 2380380 from 19/5/09..YOU ARE REQUESTED TO PLEASE LOOK THE MATTER. TWO TIMES IN A WEEK IT IS ALWAYS OUR OF ORDER. HOPING FOR A QUICK RESPONSE.

                                    REGARDS
                                    VIJAY
                                    BRANOpac India Private Limited
                                    Subsidiary : BRANOpac GmbH Germany
                                    71, Liwaspur, Bahalgarh-131021
                                    Distt.Sonipat (Haryana)
                                    Phone[protected]Direct)
                                    Ph#[protected], 2380381, 2380099

                                    Email : [protected]@branopac.com
                                    [protected]@branopacindia.com
                                    I have complaint that our landline phone hav been dead for since last one week.but no actions have been taken yet...ph.no:[protected]
                                    land ;ine dead 4 mor thn 15days
                                    Iam using the landline of bsnl for the last 10years but i am very much dissatissfied with your service. my number is[protected]my address is 4, mandarshan society, nr ajay tenament part-4, amaraiwadi, ahmedabad, gujarat. ) i am just booking the complaints for the last 27 day but thair answer was that there are some technical problem in cable so it may takes some more time like 10 to 15 days.once we had also submit the written application for our dead telephone but still it is not working, So i this position we are not able to use BSNL and going to disconnect our landline no, we are always facing this types of Problem, i also very sure the bsnl should bear the rent for my landline for this month else i will complaint to the authority i am very sure i am highly dissatisfied with your service

                                    Waiting for your favourable reply
                                    My phone is dead since from last 05 days but no action is taken by the BSNL officials.
                                    my phone number [protected] is not working for the past 5 days...i hope my problem would be resolved at the earliest
                                    Landline telephone is dead from past 2 days. The number is[protected]. Could you please look into this as soon as possible.

                                    Thanks & Regards,
                                    Pramod
                                    my telephone is not working properly plz[protected]
                                    dear sir,
                                    i m r.s.rathore want to tell you that my landline phone is not working from last two months. and not getting any response from complaint officer.
                                    sir please repair it as soon as possible.

                                    my no. [protected]


                                    thanking you
                                    hi
                                    my telephone no.[protected] which is dead since 27/06/2009.
                                    and bsnl landline help no 198 are not supporting.
                                    Hi Tushar,

                                    Try calling 1500 from a BSNL Landline, and log you complaint on it. It should work.

                                    Regards,

                                    Shubham
                                    My phone no [protected] is completely dead since from last 25 days . we have been complain from your service no 198 in several time but no action is taken by the BSNL officials
                                    LANDLINE TELEPHONE IS DEAD LAST 3DAYS IAM REQESTING TO YOU KINDLY DO NEEDFUL AS EARLY AS POSSIBLE MY NO [protected] GUJARAT. AND CHANGE INSTRUMEN




                                    VIJAY DARJI
                                    LAND TELEPHONE UNDER BSNL KOLLAM[protected]

                                    sir,

                                    I am working at Delhi.I am a resident of West Vayala coming under chunda exchange R.Ravindran Nair is a subscriber of BSNL Kollam.Our landphone[protected] has been out of order since Last Two month. Inspite of lodging repeated complaints at chunda exchange .( 11/08/2009 ) no action has been taken till now.In the past our telephone has become out of order several times.So kindly take necessary action at the earliest.



                                    Thanking you,

                                    Yours truly,

                                    Unnikrishna Pillai

                                    Delhi
                                    dear sir,

                                    my landline PHONE IS NOT WORING PROPERLY.
                                    Dear Sir,
                                    Sub : Phone Line is dead..
                                    Ref: My telephone No.[protected].

                                    My phone is dead since from last 02 days but no action is taken by the BSNL officials.

                                    Thanking You,

                                    Yours faithfully,
                                    B.Umamaheswari
                                    [Complaint comments] Read comments [Complaint comments]

                                    R banumathi — landline not function

                                    sir

                                    my landline No:26670982 has not functioned from day before yesterday onwards. In spite of repeated complaints with the concerned authorities no response from them. do the needul

                                    thanking you
                                    DEAR SIR,
                                    the telepohne no.[protected] is booked on the name of Mr.tejraj m. titre at Bllarsha, dist :-chandrapur (m.s) is compltely dead since last one months, despite savereal complaints, no action has been taken from your end,
                                    request tl look in to it
                                    regrds ramesh titre
                                    My landline phone not working since last 4 months and after complain still my phone is dead my phone number is[protected]
                                    hello maam/sir,

                                    my telephone # no have no dial tone diz is my # 522-3007.


                                    i need ur suggestion ryt now?

                                    hurry up men...as soon as possible.
                                    dear sir,
                                    my landline phone is not working from today. my landline no. is[protected].
                                    Dead
                                    Respected Sir /Mam
                                    My telephone number 05368/249097 is arbitraily from Jan-2010. I have complianed to the department -Dated-25.01.2010., it is very pain ful for me. So i request you to pleaselook ito the matter as a urgent basis




                                    With Regards
                                    veer bahadur singh
                                    post. chandauki
                                    vill. ulara
                                    distt. sultanpur
                                    05368//249097
                                    Dear sir
                                    My Landline no is[protected] ,dead since from month
                                    plz take action immediately
                                    Ref: Telephone No.[protected]

                                    Telephone is dead and complained using automatic telephone complain no.2302198 on 9-4-2010.

                                    Complain Number ; U 254 dated 9/4/2010

                                    Repeated complain on 10th April, 12th April, 13th April and 14th April.

                                    Please arrange to do the needful to make my telephone live.

                                    George Varghese
                                    Thundiyil,
                                    Nalanchira P.O.,
                                    Trivandrum.

                                    p.s. my telephone number 2544495 which is on the first floor of my house is in working condition.
                                    Respected sir,

                                    My land phone number[protected].One month over reporting complaint in chavara(kollam).But they are bliming.They were told to me that Jalanidhi work broken the line, not attending the fault.If it is unable to rectify please cut my line and i will take connection after 6 months, especting your advice please


                                    Yours faithfull,

                                    RavindranNair,
                                    Manager,
                                    Indian Rare Earth(IRE)
                                    Chavara, Kollam
                                    Office no:[protected]
                                    Office no:[protected]
                                    email:ravindrannair.[protected]@gmail.com

                                    (Residence)

                                    Ravindran Nair,
                                    SivaChelVihar(H)
                                    Aakkal bhagam, Panmana
                                    Edappallikotta:po,
                                    Chavara(via),
                                    Kollam(dst)
                                    Pin:691583
                                    From
                                    G.Bhanumathi Amma
                                    Vattakkattu Veedu
                                    Kottathala Post
                                    Kottarakara
                                    [protected]

                                    To
                                    The General Manger
                                    BSNL Kollam


                                    Sir,
                                    I am a subscriber of BSNL Land line bearing number[protected]. My phone become fault on 01.08.2010 and I have booked fault on 02.08.10 bearing docket no.J111. The false is not rectified at this moment. So I humbly request you to take personal interest to rectify my phone fault at the earliest.

                                    Thanking You

                                    Yours Faithfully

                                    Sd/-
                                    G.Bhanumathi Amma
                                    MY BSNL LANDLINE NO. IS[protected] AND THIS NO. DEAD FROM ONE-TWO MONTH.
                                    I HAVE COMPLAINED SO MANY TIMES
                                    BUT DID NOT ACTION BY BSNL
                                    MY LAST COMPLAINED NO. IS [protected]
                                    SO PLZ TAKE ACTION FOR THIS
                                    OTHERWISE WE WILL HAVE TO CHANGE OUR CONNECTION
                                    my bsnl land line no.[protected] is dead from some time plaase take the nessecry action on it
                                    P Balakrishnan

                                    170, Geetanagar

                                    P O Akwada

                                    Ghogha Road

                                    Bhavnagar



                                    8 March 2011

                                    Dear Sir,


                                    I am a retired government employee. My telephone number is 2564621 which is often going dead and today it is dead again. Last time I had complained on 7 Oct 2010 when for longer period my phone remained dead and I was told the Beta Nala near Shivaji circle was undergoing transformation and repair and hence problem in my landline. A few days back again it was dead. Kindly get it rectified on a permanent basis so that my family need not be subjected to this frequent failures of the landline connection.

                                    Thanking you and hoping to get your prompt action.
                                    Yours faithfully,

                                    P BALAKRISHNAN
                                    A senior citizen
                                    [protected] Was dead Please correct the phoe
                                    T.phone no:[protected]
                                    BSNL Land Line (dead) for past 10 days I already given a Telephone online complaint but no response so please kindly do the needful
                                    thanking U
                                    MY LANDLINE LAST ONE WEEK SE DEAD HE
                                    LANDLINE NO[protected]
                                    1.MY BSNL LANDLINE[protected] LAST WEEK SE DEAD HE
                                    2.MUJE BILL USASE FULL DETAIL MERE MAIL ID [protected]@GMAIL.COM BHAJE

                                    KASHIRAM AGARWAL
                                    [protected]
                                    my landline no. [protected] is dead from 14/06/2012.
                                    My B S N L connection is broad band with land line .Two days back it was land line was disconnected with out any prior notice .For land line I paid Rs 500/- as deposit. Hence i request you to restore immediately. R V GOPALARAO land line connection [protected]
                                    My telephone has not been working for a couple of weak. I've launched my complain to B.S.N.L. office but they are in a fix.
                                    My land line[protected] is not working since 8th October 2012. I personally report the matter many time to the SDE, Kozhencherry, Pathanamthitta and have no result. Meantime I received a telephone bill and the SDE promised an adjustment, as the line is not working, and hence the bill is unpaid.

                                    Please help me to resolve the problem without any further delay.

                                    Thanks,
                                    C. N. Vidya.
                                    cn.[protected]@gmail.com
                                    Dear Sir,

                                    My phone no [protected]is dead from one month from 21/04/14. I am requesting to you kindly do needful as early as possible, i am working in uae my family in kerala so please help me

                                    Regards
                                    ganesh ramachandran kottarakara
                                    Respected Sir
                                    My telephone number [protected] is out off order from 21/04/14. i am working in uae my family in kerala
                                    thanking you
                                    ganesh r
                                    kottarakara
                                    Helpful
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                                      N
                                      Nskeetz
                                      from Chandigarh, Chandigarh
                                      Jul 11, 2010
                                      Report
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                                      Address: Jalandhar, Punjab

                                      I have a prepaid 5GB night + 1 GB day data plan by BSNL. I am using a micromax 300G USB modem to connect to the internet. During the night period BSNL keeps disconnecting me after about 10~11 mb of data volume. I use Mac os 10.6.3 or windows xp. I can't dowload any large files. I just end up wasting my time reconnecting after every few minutes.
                                      I paid for 5GB and I want to be able to get that 5GB without being stopped in the middle.
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