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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 626

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M
M.A.Salam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lANDLINE AND iNTERNET bILL

Address:Thiruvananthapuram, Kerala

Sir,
I want cherck my Bsnl land line and Internet bill on April,May and June.

Please take necessary action.


Thanking You,

M.A.Salam.

Phone [protected].

E-mail.[protected]@gmail.com...
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M
menonpkk
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unstable link

Address:Kerala

Dear Sir,
I have a brqad band internet connection on my tele No[protected]. For past over two months I have been having major problems connecting to the Internet as the link remains unstable and keeps disconnecting and re connecting every 10-15 minutes. I have been constantlym in tpoch with the JE broad at Vyttila exchange and also Contacted SDOT a couple of times. While they have been quite responsive the problem has not been resolved...
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S
saurabhIS
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead

Address:Agra, Uttar Pradesh

Sir,
I am B.K. jain from Agra. I am suffering from landline dead releated problem since last 15-20 days.My no is 2241018. pls try to solve it.


Thanks & regds
B.K .Jain...
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N
Nskeetz
from Chandigarh, Chandigarh
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Frequent Disconnection at night

Address:Jalandhar, Punjab

I have a prepaid 5GB night + 1 GB day data plan by BSNL. I am using a micromax 300G USB modem to connect to the internet. During the night period BSNL keeps disconnecting me after about 10~11 mb of data volume. I use Mac os 10.6.3 or windows xp. I can't dowload any large files. I just end up wasting my time reconnecting after every few minutes.
I paid for 5GB and I want to be able to get that 5GB without being stopped in the...
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B
batrasubodh
from Jind, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not activating the sms pack

Address:Faridabad, Haryana

R/Sir,
I have made a recharge in [protected] of Rs. 50 (i.e. sms pack) on 08/07/2010 at 04:45 pm. Recharge has been made successfully and i have checked the sms balance through *123*1#. This option was showing that i have 10000 free messages upto 07/08/2010. When i started sending messages to my near and dears then each message was charged @ 80 paise/message. I have called customer care 2 times that same day. But they didn't...
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O
omsibam
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to access through Mozilla Firefox

Address:Odisha

It is the duty of the BSNL to maintain its transparency in its business, by providing user friendly access in to the broadband usage in this site "http://selfcare.edc.bsnl.co.in" through all types of browsing system like Mozilla Firefox, Internet explorer etc. I saying Because through Mozilla Firefox the "http://selfcare.edc.bsnl.co.in" is not opening........
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A
ankur singla
from Mahendragarh, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MODEM NOT WORKING

Address:Kaithal, Haryana

I am a resident of ind. area cheeka.I have bought bsnl broadband but since the first day the wi-fi is not working. It's been more than a month now and daily i am going to the bsnl telephone exchange but untill now no action has been taken.The person in charge is Mr.Sushil and the customer care no. is [protected]. Also i have paid the fixed rent of internet broadband along with the full price of modem.So its a humble request from our...
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nirvair singh arshi
from Than, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile radio subscription-deactivation

Address:Rupnagar, Punjab

For attention: BSNL Customer Care Service

Please unsubscribe/deactivate mobile radio subscription for [protected] with immediate effect. I never opted for this service. But for the last three months, the service is automatically activated or a message to this effect is sent. If I fail to read the message, I get penality for nothing. Please do something and save me permanently from this unwanted service.
- Kashmir Kaur,...
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S
sarma_babu
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service

Address:Tirunelveli, Tamil Nadu

sir,i have applied for bsnl broadband 500 combo plus.i have applied on 4-7-2010.i have recieved only phone connection and not broadband connection.so please inform the officers to do the work immediatly.thank you...
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D
dsrcob
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ph line shift to new address

Address:Coimbatore, Tamil Nadu

Dear Sir,

My Telephone no is[protected]Coimbatore-Ganapathy)
Last week I have shifted to a new house which is just 1.5 kms away from my old residence & naturally both come under same BSNL exchange (Ganapathy exchange, Sathy Road, Coimbatore).

I submitted the "Shifting-Request" related filled up form on 3rd July & I was said, it would be done almost in no time, since the new house...
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S
sagrwalk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline telephone is not working

Address:Pune, Maharashtra

I am one o[censored]nfortunate customer (Shyamprakash Agrawal) whose land line phone[protected]Yearwada exchange) is not working since more than 2 months by now.

Whenever, we tried to complain (it is one of worst thing to get number), we are getting rude reply, there is cable problem and nobody when it will be repaired. And of course nobody provide any reference to refer!!!

However bills are raised regularly and...
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NirmalyaDutta
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection Problem

Address:Birbhum, West Bengal

I use bsnl boardband service for last about two month. Our local exchange is Nalhati and Sub- exchange is Kurumgrm. My boardband service is not work for every two days grap. I complained for many times but it still not sloved....
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D
dodonsircar
from Pune, Maharashtra
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slow speed

Address:West Bengal

The speed of Data tranfer rate is too low (20 bps). There is no remedy after repeated requests to rectify the problem. Server cannot be reached mostly on Saturdays. The connection is regained on Mondays. No active customer care for technical support. Worthless officers who has no responsibility. I am paying regularly (Rs.276 per month). This problem is recurring since a year. Please bring this in notice of concerned department.
No....
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P
prkul1957
from Mumbai, Maharashtra
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Out of Order

Address:Thane, Maharashtra

Telephone no.[protected], under Kalyan Cicle, Agashi Exchange is out of order intermittently for last three months. I have complained about it on 198, complaint number (Dockett no) [protected] also I have filed a complaint in the Agashi exchange, but there is no response yet. The only reason given to me was of the employees who come from Kalyan have to leave early; so there is no one as such to look after the problems....
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priyengor
from Mohali, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of Deposit of Landline phone connection

Address:Kutch, Gujarat

I (Mrs. Jayshriben Rameshchnadra Gor) have surrendered my Landline connection No.[protected] of Maska Village to Mandvi-kutch BSNL Office as on 15.04.2010.

The Handset was deposited to Mandvi-kutch BSNL office on the same day.

Today, total 84 days passed, but till date I haven’t get my deposit (Rs.2000/-) back.

When asked about the same, I have been told to contact bhuj office for this issue.br...
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A
aknoufal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Services

Address:Kozhikode, Kerala

i am using BSNl mobile last 10 years. now adays especially in last year i had joined in one year service plan & i hopefully cleared the amount of 1300 including the rent of particular month.But the company not providing me the telephone services for last 8 months & every month they are sending the monthly bill to the amount of more than 100 RS. In last month (May2010) i had been recieved one bill for 600 RS for next year plan. I would...
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kunalbohra
from Sheoganj, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want username and password for http://selfcare.ndc.bsnl.co.in/irj/portal

Address:Jodhpur, Rajasthan

sir,
i register to http://selfcare.ndc.bsnl.co.in/irj/portal on 3 /07/2010 with my
customer id
cust_id : [protected]
and still does't receiver username and password.So i can't check my broadband usage without this account .send me quickly send usrname and password. for this
customer id. at the e-mail address specify in the form....
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A
A.K.Parthasarathy
from Bengaluru, Karnataka
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BSNL EVDO

Address:Chennai, Tamil Nadu

Parthasarathy
[protected]

My complaint is that I have received sms from 85581030 that Your subscription to BSNL MVDO 30 service hs been renewed for Rs30. If you want to Deactivate send "UNSUBMVDO30" TO 58558. I sent an sms to deactivate the same on[protected] at 12.32 pm. After that i received an sms from 58558 cellone prepaid center that "Your BSNL MVDO 30 Subscription has been renewed."
br...
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P.A.R.MOHAN
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FOR MY MOBILE SPICE D88

Address:Hyderabad, Andhra Pradesh

DEAR SIR,

I AM HAVING SPICE MOBILE MODEL D88. I AM NOT GETTING THE ACTIVATION FOR GPRS AND MMS. KINDLY ADVISE ME HOW TO DO ACTIVATE EVEN MANUALLY STEP BY STEP FOR GETTING THE ACTIVATION.

REGARDS.

P.A.R.MOHAN...
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steshe31
from Cuddapah, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor signal

Address:Chennai, Tamil Nadu

Hi
My Mobile no is :+[protected]
Recently i have changed my mobile no in to postpaid customer of BANL cellone, because of 3G fecilities.
Now am facing a very big trouble to get proper signal.
Each and every call i used to come out from my house and stand on the road to get un-interrupted signal.
Even i could not speak few words inside the house & near by friend house.

I went to near...
+1 photos
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