Bharat Sanchar Nigam [BSNL] Complaints & Reviews

iam not able to see the comments

Sir,
I am having one old cell of Nokia which is not having any radio connection. TOday at 2..45.06 on 21.3.2011 I have got a SMS stating that Thank you for continuing Monthly mobile radio subscription pack. You have been charged for Rs. 25.00. Ihave not asked any body for radio activation. IT is unfortunate that those who are balance in their account, you are deducting some how to manage your BSNL. For the last four months I have suffered with one ring tone to deactivate. Every time you (BSNL) is creating problem to consumers. You apply your radio, coller tunes, 3G services for those who require it. But it is wrong on your part to deduct without any applying of a person. Kindly deactivate radio and send back the amount to me otherwise I am bound to inform this to higher authorties and action will be severe. The person who send this message [protected] is not responding. You may sold out your Cell one Phone to different parites for their advertisements who are disturbing us very frequently. When we are in a meeting with our superior boss, you are sending collor tunes, or boresome advertisements or some headach problems like Radio. I request you to take stringent action against that. I have got his Phone No also[protected] and I also complained to GM, Warangal and AGM also at AMbedhkar Bhavan and your BSNL head office. Kindly look into the matter and dont do such malpractices to recov er money from innocent BSNL customers. You are doing similarly with village people. I know they people dont know to whom they should report. I once again reques you to cut radio services from my mobile and dont practice such things in future. Also advise deepak doswada to not to do practical applications with every body.

BVSRAO,
[protected]

One message received to my mobile stating that as if I am using radio services and decucted 25-00. whereas I am not using radio services or I have got any message from any body. Like me somany people are being effected by recovering Rs 25/- from their mobiles. Some people who are interested are complaining. But this sort of attitude to BSNL is not good. Please deactivate radio who send this message and charge him otherwise basing on this I will put a case in consumer court against using my cellone services for radio. Please inform to those bosses who can avoid this in future. I hope I can get back my Rs 25/- otherwise I am ready to apply in consumer court and giving me a lot of trouble

my cell no. is [protected] which is bsnl prepaid in Sardhana, distt. meerut. I have been facing a problem from last 12 days that when i tried to dial a no. it tells "error in connection", sometime it shows "network busy" and i cant dial a Land line no. from my bsnl no.. The customer care no. is also not connecting for complaining. The people around this area are thinking about some other service provider's connection now but this is not easy to change a no. suddenly.

my cell no. is [protected], bsnl POSTPAID. from month or so their are severe problems of connectivity. When i insert the sim in handset its not startup but if i will insert other company sim than its start great. from two days i am not useing my mobile with this problem please help me and reply on my emaill id [protected]@rediffmail.com

I have been using this BSNL sim card since 1 year and there is no sign of improvement in the Network from BSNL authorities. I have already complained 100 times or even more but there is no response from there side, i am using 525 plan and the latest i complained was today now they are telling me to change the sim then only this problem will be solved. Now honestly speaking I am tired of this and I think its better to surrender this connection and shift to some other connection, this is the last complaint I am doing and if this problem is not solved in 2-3 days I'l surely surrender this connection and make sure that no one even take this connection from my locality.

In hooghly (Janai) Bsnl is the lower telecompany.who gave bad network

sir/madam,
i had already registersd a complaint relating to network problem which we are facing in 25sector panchkula. i request u to solve it but still nothing could be done. is that is your service. no network is coming and if come then we get roaming. we r unable to do calls;. please on the behalf of whole customers in this sector i again request u to solve this problem as early as possible, becoz its nw 3 weeks., still we persists network problem

thank you
jatin gautam

dear sir,
i am using bsnl cellone postpaid connection from last two years.
when i am in my house there is no coverage.i have to put my mobile in the window.
and for receiving the call i go to outside the home.
i register a complaint to customer care of BSNL but till date after 1 month of gving complaint no action is taken by the india's no 1 communication company.
i am staying at behind Dmello petrol pump nagar road, pune.



Will any action taken by BSNL or NOT...?

Network coverage of BSNL is very poor. Sometimes my friends/ colleagues complain that when they are calling, they are getting switch off my mobile whereas I never switched off my mobile.

WE HAVEN BEEN LODGING COMPLAINT FOR POOR NET WORK AND CALL DROP TO BSNL CUSTOMER CARE SINCE LAST COUPLE OF MONTHS , BUT NO ONE HEED TO ATTEN THE SAME. DUE TO SUCH PROBLEM MY MOBILE IS OVER CHARGED AS THE CALLS DROP AFTER RING.

BSNL — WIRELESS INTERNET

I have applied for landline connection on NOV 08 with broadband connection but they brought a wireless phone WLL and said no feasibility in your area. No wrong with the authorities there but they say our higher authority might sanction to lay new cable there. Because of that am suffering with that wireless internet. Please do kindly take action regarding this.

Sir,
my Name is Dr. DESH DEEPAK LADIA I have just bought a new BSNL EVDO Wireless connection from BSNL Bhopal on 02.06.10, my connection no. is [protected],,,sir as per the Speed advertised nd told abt me for the plan is 2.4 MBPS i can hardly get 600KBPS of speed ,,i had regularly compalined on the helpline no. but no cure has yet been there ,,i asked the WLL head he says they don't know whey i am not getting the speed ,,every time they say we have registered ur compailnt and we wud see wht they can dooo it;s been 20 days now i wanted to file a COnsumer complain against them .so plz kindly let me know how to put a complain against them,,my email ID is [protected]@yahoo.co.in...


thank u
wating for reply

i m also having same connection and try reloading all day because getting very low speed. how do i get better speed?

SIR,
SUB:- TO CHANGE THE EV-DO DATA CARD
MY UNIQUE ID NO. GJATD[protected] AND TELEPHONE NO [protected] THE PROBLEM IS THAT WHEN THE DATA CARD MOVE SLIGHTLY THEN INTERNET IS DISCONNECT AND I ALSO COMPLAIN IN CUSTOMER CARE MANY TIMES BUT NO RESPONSE IS GETS TO ME. THIS IS STRICTLY INFORM TO YOU THAT MY DATA CARD IS NOT WORKING PROPERLY FROM THREE MONTH. I WANT TO COMPLAIN YOU TO CHANGE THE DATA CARD IN A WEEK OTHERWISE I WILL COMPLAIN IN CONSUMER PROTECTION. I HOPE THAT U WILL SOLVE PROBLEM.

Sir, today i've recharged with 200/- full talk time through justrechareit.com online shopping payment...but i couldn't receive the Recharge amount but the money has debited own my a/c...the transaction ID is: MN[protected]
so, please give my amount immediately on my number is- [protected]..

I have done quick recharge for the number [protected]. Three times money got detected for Rs220, Rs 220 and Rs 50. Bur recharge is unsuccessful. Details given below.


TXT[protected] [protected] [protected]:54:04 Failed 220.0000 0
TXT[protected] [protected] [protected]:50:33 Failed 220.0000 0
TXL[protected] [protected] [protected]:54:00 Initiated 50.0000 0

Please do something

very bad service...

net links net is worst dont try 2 tke this

net links net is worst

CSI — Frequent disconnection of Internet

internet connection works fine continuously for one/two hours or maximum of four hours and it disconnected soon and we can't connect back or keep connected continuously even for a minute. It disconnected every one/two minutes. this problem persist until an hour and woks fine again for an hour or two. this problem recurrend 24/7 a day since i got bsnl connection. I've keep making dozens of complaints a day, but i never got any response from 'em. we cant pay this kind of broadband any.

p.s: i coudn't found any problem in physical connection to the servers like in telephone cable where I cound ping servers with no data loss. there might be the problem in server restruction or bandwith

BSNL service at Hyderabad — Telephone and Broadband disconnected

I have obtained a telephone([protected]) and a broadband internet connection from BSNL at Hyderabad. Even though I have been paying the bills promptly, my telephone and broadband connection were disconnected on 26.06.2009 at 12.10P.M.
Reasons for dicnnection were not notified to me.
Inspite of repeatedcomplaints the connections were not restored till date i.e 02.07.2009
In the absence of Broad band connection, I could not trade in National Stock Exchange and was put to opportunity loss
My children who are in USA could not be contacted thru chatting there by causing trauma and mental stress to my self and my wife.
I have lodged compliants thru mail, telephone no.198 and also thru telephone no.1500 for the last 6, 7 days. My compliants were not even acnowledged.

I have been making complaints about the fault in broadband on my landline telephone No.[protected] from 12 of this month. I have also contacted Mr. Venu, J.E. of our area i.e., Malkajgiri through telephone. He straitaway denied to send his representative to see the fault where telephone connection is installed. I have also requested personally to see the problem. He says that the fault if any will be solved through telephone and no representative will be sent to home. I have also contacted throguh telephone to solve the internet problem but in vain. However, he denies to see the problem at telephone connection. How can solve the fault of broad band. Please do the needful and take action against such an arrogant Mr. Venu.

Hyderabad BSNL Broadband — Broadband not working

My telephone number[protected] is not working since 2 weeks, please correct the problem on urgent basis.

i agree!!! i freaking agree! bsnl must collapse for its poor quality!

I have an BSNL Internate connection in my residence, under the
Account No.[protected] and phone No.[protected] at
502-'Aasra' Aprts., 3-5-874/13/A, Hyderguda, Hyderabad-500 029.
Since last 2 weeks my Internate connection is not working.
Till date there is no response from you. I therefore request you to kindly pay back
my amount which I paid to you for the Modem & as an advance
and thereafter you disconnect my Internate connection immdiately
with prior intimation to me.

Earlier I was having Internate connection from a different company but
I thought BSNL being govt. company
it will be better even after sales but to my surprise I am not at all getting proper response.
No officer is giving proper response. I am a senior citizen and each time long follow up is there.

I have another Internate connection at my office vide Account No.[protected] and
Phone No.[protected] at 4-1-12/1, Tilak Road, Hyderabad.
I am facing regular problems here too. Here Internate connection is getting
automatically disconnected and once again I have to restart.
Here also your concerned technical person after
long persuation comes and says that your connection is ok.
And here also they are least bothered to lift the
mobile given to them by BSNL. Only your DGM Mr.Narendra (Ph.:[protected]
has given good response within his
limitations.

BSNL is advertising a lot in such a world-wide copetative market but
when 'service' comes still there is same attitude (govt. company).

Kindly do the needful by returning the amount at the earliest and
then please disconnect the Internate pconnection with prior intimation.

Thanks,

Jagdish Savla
Arihant International
4-1-12/1 Tilak Road
Hyderabad-500 001
Ph :[protected] / 6550 9222
Cell :[protected]

You are absolutely right Mr. Jagdish Savla, as I am also facing the same problem and nobody is attending to me.

BSNL Broadband Hyderabad — BROADBAND NOT WORKING

I have '500 home plan' broadband connection no: 23402165
It is not working frequently.

mY INTERNET IS GIVING MULTIP0LE BREAKS FOR EVERY 15 MINUTES. WHAT HE SAID IS TRUE. EVERY ONE IN INDIA IS FEELING BAD ABOUT CONNECTION. BSNL MUST IMPROVE.

Hi sir,
My BSNL land line through broadband conection is creating problem phone no.[protected] can you veryfy my problem

Brest regards,
Y GOPICHAND
[protected]@yahoo.com
[protected]

hello Mr.B P BALIGA
Did u find ur balance after this complain?? Yes or No.??

Landline no:[protected], (broad band connection problem)
Respected Sir,
My name is Ramchandran, My Telephone number is[protected], the last one year i was using this unlimited broad band connection without any problem. But the last 25 days i did not get the broad band connection completely.
For that, I already informed the same issue to your concerned person on previous month for rectifying the above problem, and after 3 days your concerned people came at my home and they informed replace your data cable. We had paid amount of 350/- for replacing the data cables to your people and they confirmed to us get the connection after 1/2 hr. since the last 25 days we can’t use our internet connection. And after We already informed the above matter to your concerned person number of times. But we did not get any services from your office.
Moreover, I would like to inform, the last month we used the internet connection only 5days. I would like to inform you that, I cancel my broad band connection with land line, if you can’t solve the same issue within 1 week .
So I kindly request to rectify the above mentioned issues at the earliest.
Your kind cooperation and immediate action and replay through this regards shall be highly appreciated


Thanking you,
Yours faithfully
Mr. Ramachandran.

Keelakadambur,

Kattumannar koil.

DEBIT OF MONEY FROM CELL INSPITE OF NON-SUBSCRIPTION

Everyday i am getting debit of Rs. 1.00 from the No: +52906001 for the service (QURAN). I sent messages to the same sevarel times, as not to debit as I do not subscribe for the service. Inspite of it I get debit everyday. So, please do the needful action to stop the message of QURAN.

My Mobile No: [protected]

Rs 25 has been detected in my phone every month. So please do the needful to stop detection.My phone No [protected]

I have faced these for more than four times in these couple of months . The problem is that I receive message stating that I have made calls to my number from the same number which I use now, i.e. a call to itself at the cost of Re 5 each and every time. It doesn't seem a problem for the first time but if repeated at regular times it is a heavy loss. The is obviously ridiculous. I hope sufficient measures are taken to restitute such a practice.
my number -[protected]

Dear Sir,

Subject: BSNL landline is not working for the past 7 or 8 months.

We have already complaint many times to our local telephone exchange to repair and check the connections. Until now they didn't take any actions regarding our complaints. If we ask their about our complaint... response is your line is disconnected in someplaces, so you only check where is disconnected... like that their responeses. Bcoz our place is remote area so they didn't take any action. Please take action to check where is disconnected and connect it.

Note: please take severe action and give the connection as soon as possible, other we'll permanently disconnect your connection switch over to another network.

Address:
M.Vasanthakumar
Vasantha pannai service,
Keeraipatti (op),
Harur(Tk),
Dharmapuri(Dt),
Tamilnadu,
India.

Phno : [protected]
Landline :[protected]Currently it is disconnected)

SIR THE TELEPHONE [protected] COMPLAINT IS BEEN LODGED ON 19/07/2011AND THE DOCKET NO IS [protected] IS STILL DATE 23/07/2011 IS NOT ATTENDED YET PLEASE LOOK IN TO THIS WE URGENTLY REQUIRED IT

BSNL Maharashtra — sim card rejected

my mobile no-[protected].
E-mail:vikas.[protected]@yahoo.com
my problem sim card registation fail.

plz deactivate the bsnl tune service from my number([protected]) as i m unable to send request for deactivation... kndly do it as soon as possible

plz deactivate the bsnl tune service from my number as i m unable to send request for deactivation... kndly do it as soon as possible

MY BSNL MOB.NO. IS [protected] I WANT TO DEACTIVATE BSNL CALLER TUNE. PLEASE SEND ME GUIDELINE

i want to deactivate caller tune which was activated 1 week before.it was informed that caller tune subscription is free for a week.so please deactivate at [protected]

I want to deactivate caller tune which was activated 3month before..it was informed that caller tune subscription is free for a month..so please deactivate at [protected]

Please deactivate the bsnl caller tunes to my cellphone no. [protected] with immediate effect without further deduction of amount from my cellphone account

Please deactivate my caller tune my cell number is [protected]

you are requested to stop my bsnl caller tune and stop deduction for the same immediately...my mobile no. is [protected] ,i was sent SMS for deactivation on 28/4/12 but no response.

I was sent SMS for Deactivate caller tune & also requested for immediately deactivate caller tune of my mobile no- [protected] in consumer complaints forum on 29/04/12 thereafter no any response and again deduct monthly subscription charge so kindly return monthly charge and immediately deactivate caller tune . from-m c jha ,ramgarh (jharkhand)

my cell no. [protected], want to deactivate the caller tune . so deactivate the same as soon as possible