Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have lost my Mobile bearing SIM No [protected] today in the evening of 28.02.10.
Ihave also intimated the jurisdictional Police Station.
I want to block the SIM .
BSNL customer care no [protected] is not functioning properly since 4-5 days. Only computerised tapes are running , no one is taking the phone/call manually. I have hopelessly tried to contact them for activation of GPRS in one Pre-Paid connection, but due to non-receipt of call of Customer Care Executive, and non sending of settings of GPRS on mobile , GPRS could not be activated.
Please guide me as to what should be done by me for GPRS in Pre-Paid and blocking of SIM in Post Paid no No-[protected].
Desh Deepak
Kankerbagh, Patna

my mobile no is [protected] so pls unblock the sim plsz

I am facing the same problem, and its been 30 hours and no resolution has come from BSNL. And neither they are serious about their customer. BSNL services are worst i have ever seen, Even their customer care executives are not enough technically sound so as to respond customer properly.

BSNL... please take care of yourself and your services.

Cheap in call rates doesn't shows your capabilities.

BSNL — fraud in recharge information

sir,

i just want to complain about the wrong information provided by the customer care executives of BSNL.
when i asked about the recharge under 1000 rs. he told me that there is a recharge of 200 rs. providing 200 days validity and 200 rs.talk value. but when i made this recharge i only received 129.46 rs. and 30 days validity.
in order to hear the conversation later, i also recorded it. In the recording it is very clearly told by the customer care executive about this 200 rs recharge.

Now, after receiving a lesser amount when i again made a phone call, they say that there is no such scheme available and say that the previous executive must have by mistake provided a false information...

now whose fault is this.!! and who is the sufferer????
I am the sufferer and now who is responsible for this..
sir, i have that recorded evidence and if needed i can produce it at any stage..
please make a reply soon...
i want justice...

I'm having same problem of illegal deduction from my account when made to local numbers and that too to BSNL also.

BSNL — Illegal deductions from prepaid connections

Yesterday (14th March 2010) I want to make an international call to the numbers:[protected],[protected],[protected] of Gulf countries and[protected] o[censored]SA but even before having any conversation I got my account was charged for 5-6 times and I have almost lost Rs. 100 for the same. My mobile number is [protected].

Regards
Sandip Singh

Dear Sir,
I am having prepaid connection No.[protected], since last 2 months when I received phones from any network even from BSNL numbers, (inside the city)there as a deduction from my account.Please look into the matter & stopped deduction of amount while receaving, at the earliest & oblige.

SATISH DHOPE
JABALPUR MP

telephone, Broadband, IPTv — All went o/o order

I am a subscriber of telephone, broadband & IPTv (cable TV ) services provided by MTNL. It is my experience that one should not subscribe all the services from a single vendor because all the services may get disrupted in one go & one is left totally helpless in absence of all these services which is quite necessity these days. My internet connection remains o/o for full 7 days, then telephone & IPTV also gets disrupted & now I am not being able to view bare necessary news for the last 3 days.
Manmeet Singh
12/04/2008
Tel 27866239

I HAVE APPLIED FOR BROAD BAND FACILITY FROM BSNL TWO MONTH AGO. TILL NOW I HAVE NOT RECEIVED ANY COMMUNICATION OR ACKNOWLEDGMENT FROM BSNL. THE REPLY GIVEN BY LOCAL EXCHANGE IS IRRATIONAL.

BSNL Broadband — BROAD BAND CONNECTION NOT RECEIVED

I HAVE APPLIED FOR BROAD BAND FACILITY FROM BSNL A MONTH AGO. TILL NOW I HAVE NOT RECEIVED ANY COMMUNICATION OR ACKNOWLEDGEMENT FROM BSNL. THE REPLY GIVEN BY LOCAL EXCHANGE IS IRRATIONAL. WHETHER IT IS WISE TO OPT FOR SOME OTHER BROAD BAND CONNECTION ( LIKE RELIANCE, AIRTEL,ETC).

BSNL Broadband — BSNL Broadband absolutely frustrating

I've applied for BSNL broadband as a non BSNL consumer on 23rd June,2007. They told me that they will provide phone and broadband within one month. But after two months when i went to Jadavpur exchange (Kolkata-700032) customer care they told me that due to lack of sufficient ports they are unable to provide connection and told me to wait for another one month. After that whenever i asked them over phone they used to tell me that they don't know when to provide connection due to lack of sufficient ports.
I went to Ranikuthi exchange (Kolkata -700040) to meet the Area manager but she/he was not there. But i gathered his/her phone number anyhow and called couple of days later but all are in vain. Almost one month ago i read in Anandabazar and Times Of India that BSNL will clear all pending connections within 15 days but i still searching for it. I'm totally depressed and frustrated.
I've also called "Public Relation Officer" - Nodal officer (Public Grievances) at[protected]/[protected] numbers but no one is picking up the phone, i also tried "District Officer" - Consumer Affairs at[protected] but all are fruitless.
I'm seeking your help and support.
I work in a company so physical visit all the time is not possible for me. I dont know why a telephone company not receiving phone calls? So whats the use of "Grievance Cell" and "Customer Care"?

BSNL Broadband — Broadband Service

BSNL service is not avialable for me from 2 pm to 6 pm..My plan is Home 500 and the bradband service is free from 2pm to 8 pm for the past 2 months i cant connect to internet from 2 to 6 bt after 6pm i can connect to internet it happens to most of the ppl in my area

BSNL Broadband — Poor response on phone

People working in BSNL office are irresponsible of the work and support. They will not even received the calls to give information after there working hours, they think they are not responsible after there working hours, and even if they receive the call they will speak so rudely as if government is not in need of any kind of business.
They are simply irritating.
Government pay them only to sit and .

BSNL Broadband — proab in net access

dear sir,
i am channegowda frm peenya ind area, working for a news paper. i am happy to say bsnl proaducts are very attractive to use. but complaints are many more.
i use bsnl broad band for my news sending process. but every day i faceing problem to access. net connection disconnected. pls veryfy. i call to broad band custmer care but no use. sir pl chaeck.....
my land no is 28367764
[protected]

BSNL Broadband — No Internet Connection

I have not been able to use my broadband service from past 8 days. Even after repeated complain to customer service nothing is been done.We are not able to reach Tech support for BSNL its always busy and after 15 mins of hold the line automatically gets disconnected.Everyday i have been waiting to reach technical support for more than 2 hrs but no luck. Moreover the Customer Servivce is so rude that if we complain about the bad service and bill adjustment they disconnect the call.Being a government no WONDER people are so rude and have no CUSTOME SERVICE skills . They don't know how to speak to the customer.

WHAT a CRAPPY SERVICE BSNL PROVIDE.
I wish that there is somebody to listen to the Customers Grievances.

BSNL should probably be the worst in customer service. They have a low quality call center workforce who are unable to solve any issue really. Go for Airtel broadband

BSNL — broadband connection is not connected

My New brodband connection which no. is[protected] is not working since last evening. So please check the connection.

BSNL Broadband — BROADBAND NOT WORKING AFTER TELEPHONE SHIFTING.

I HAVE APPLIED 20.03.2008 FOR SHIFTING OF MY TELEPHONE FROM HOUSE NO. 55 SECTOR: 16, PANCHKULA (CHANDIGARH) TO HOUSE NO. 143 SECTOR: 15, PANCHKULA (CHANDIGARH). AFTER SHIFTING ON 28.03.2008 BROADBAND FACILITY IS NOT WORKING TILL TODAY (15.04.2008).

I dont have any complain but want the answers of following questions:
1 I have perchaged a broadband plan in which i got 1GB free down loading so how do i know about my usage of free 1GB? (howmany MB i have used and howmany are left from 1GB?)

2 What is the rate(price) per MB after free 1GB?

3 If i see the videos, images, if i visit any email site, or if send email or chat with someone, are these actions about Price or Rent? If yes then howmuch

BSNL Broadband — Dataone connection erratic

The broadband connection[protected] is erratic since last three weeks and I have put up complaints several times but no one is able to guide me properly.



Can you direct me to the correct person please?

BSNL Broadband — New Connection Outdead

Hi, This is muthu from gummidi poondi, I have applied new BSNL Brad band connection before one year also i have personally asked them so many times, still now no response from them, they are not talking any action for it. they are providing some business people but not providing us. I don't know when the govt employees will work. they are simply sitting and getting salary.

customer care works don't have any knowledge about internet
or bradband they simply sitting, bsnl sending for instalation
for brandband that people telling my computer is repair
but my computer os ibm pentium4 i spend around Rs 200
for servicing finally modem password is wrongly insert my
password wrong

BSNL - broadband — NONWORKING SINCE LAST ONE WEEK

My Bsnl broadband is not working properly and i heard that bsnl is cheating with us . I heard that bsnl is very good but is is so poor and dull connection . Also my bill was also wrong . My wrong bill details are :-
My bsnl home plan is 500 C
1. In 500 C plan there is no fixed monthly charges but my bill has invalid monthly charges was Rs. 280/- Rs so why this happen
2. And i am cheated with over billing that there is 175 free local calls per month but the bill has 50 local calls so why my bill is incorrect and my total bill was Rs 497/- . And when i go to exchange the officer deals with very bad manner ... Then i want to dicontinue the service of bsnl .
3. I can't check my broadband usage ..

So i hope that you should correct my bill and take steps to avoid mistakes .

inspite of contenuos chasing with the exchange technical team and lodging complaints by phone i think none in the BSNL do really bothers about the customers or their probs of the broadband, this always through me out of my opinion that BSNL is completely different from the other Govt. dept's. hope they awake and put a little effort to throw away these change of opinions from customers.

BSNL — Sheer Negligence and no Customer care

I have a Bsnl landline. The connection was dead for last more than four years despite many requisitions. Six month's back, I was askes to pay about Rs. 4000 for reactivation. I depositted the money and the connection was reactivated. After less than one month from the day of activation, the connection got dead again. Surprisingly I am continuaosly receiving bills for last about five months since the phone remained dead. The BSNL have no right to operate the landline services with so much of poor performance and no customer support. On their Cellular service, OH! you can hardly listen to the caller. Jai HO BSNL JI.
I want to sue the company for their fraudulant attitude which has caused freat inconveniance to me. Please guide.

BSNL Broadband — not providing service properly

DEAR SIR,
BROADBAND SERVICE FOR TEL NO[protected] WAS NOT WORKING PROPERLY FOR LAST EIGHT DAYS. EVERYDAY THE COMPLAINTS ARE LOGGED WITH NO EFFECT. CUSTOMER SERVICE WHO ARE ALL ATTEDNDING CALLS ARE NOT PROPERLY TRAINED WITH TECNICAL SKILLS AND COMMUNICATION SKILLS.SOME PEOPLE ARE HANG THE CALL WITHOUT LISTENING TO THE QUERY. ON 03/06/08 AFTER MAKING COMPLAINT WITH SENIOR OFFICER IT WAS RESTORED IN LATE EVENING BUT IT AGAIN WENT OFF AFTER SOMETIME.I AM USING 5OOC PLAN .LAST MONTH I DINT USE INTERNET AND INTURN I GOT BILL OF 1628RS. IF I START WRITIN LIKE THIS I HAVE MANY ISSUES WHICH ARE NOT RESOLVED TILL DATE...PLEASE TAKE THIS ISSUE SERIOUSLY AND TRY TO SORT

BSNL Broadband — Bsnl Broad Band is not Working.

Hi,

Respected bSNL Staff,

I am Amit kumar and i have bsnl broad band canction, and my land line phone no is[protected], this conction is on my mother name (SMt. Vinod kumari). But from some days my Broad band is not working. so Please solve my problem as soon as posible. I will be so glad full form you side.

Thanku very much.

In case any query please contect on my mobile no which is given below. [protected] [protected] [protected] &
[protected]

Hi

I am Amit kumar, and i very happy to bsnl broad band services, Becouse bsnl is the only one in the india which is given best broad band serviceses. I am very satisfied form bsnl land line & broad band servieces .

Thanku for clected over view.

Bsnal happy coustomer

Amit kumar
(M[protected]
(M[protected]
(M[protected]
land line no[protected]

I was not able to use broadbad internet connection for 2 months instpite of taking 25o plan. I have been charge huge amounts without any up load or down load by me. Some one is using my internet connection for uploading and down loading and I am paying the bill. If this is the case with bsnl its better to take any private connections available in the market. I have given a written complaint to the head office and even then no action is taken after a month. Today when everything is at the tip of the finger why is bsnl taking more than one month to check one complaint and take any action? This is real neglegence towardscustomers.

BSNL Broadband — ON TIME REPAIR NO SERVICE

DEAR SIR,
I M CUSTOMER OF BSNL BROADBAND SERVICE USE IN TWO YEARS BUT DSL PROB VERY VERY COMMING IN MONTHLY TWO YA THREE THEN THREE YA FOUR COMPLAINTS THEN CAME TO LINE MAN AND NO SATISHFACTION REPLY PLS, REQUESTED TO U URGENT ACTION TO COMPLAINT SO WORKING TIME CAME TO PROB.
THANKS & REGARDS
SURENDRA SINGH
CHOWKI BAGH BAHADUR SBI CROSSING
MATHURA
PHONE NO [protected]

BSNL Broadband — Bills not yet received and no Internet connectivity.

Hi. My name is Tuhin Chakravorty. I am from Bangalore. I had applied for bsnl broadband connection in the month of Dec. '07 which I had received in the month of Jan. '08. Then, I got the broadband connection in the month of April '08.

From Jan. '08, I have never received any telephone bills till date which has resulted in the discontinuation of my telephone line several times. I used to get the duplicate bills from the bsnl office and asked them several times about the original bill. They said that it was dispatched on time. But here, I have never received it on any point of time. But still, I continued clearing the bills. Last month, they have discontinued my internet connection. Again, I did the same thing and cleared it off. Issue is, still now I don't have internet connection. I called up all the possible numbers in vain. Somebody please help me with this non-sense government activities. Their behaviour is also not very good. Please help me in this regard.

BSNL Broadband — BSNL 'Usage' cannot be opened

I have been using broadband from the month of May. I can't open the broadband 'Usage' area for the past 3 days. This gives me the inconvenience of not knowing the usage of broadband till date. Hence, I request you to rectify this problem as soon as possible.

Dear sir,
I got the telephone(LL -[protected]) connection on 19.06.2008 and got the BB connection unlimited (Home), on 23.06.2008. Since than no service is provided and I am keep asking concerned people in our exchange, later complained to the SDOT at taluka place many times. it is more than 15 days I got the connection but problem is not yet solved. I am ending up in paying the fees for having become BSNL customer without getting proper service from them. If this trend is not amended, many customers in this area will be forced to terminate the relations with BSNL. As it is a national entity and serving the rural areas we were proud of BSNL. Since the private players have enterd the field BSNL need to look at its strategy towards customer care.
Thank you if you can look in to this prblem.

BSNL — Bad services by BSNL

HELLO SIR,
MY NO IS [protected] MY PROBLEM IS WHEN I WILL CALL IN ON TOLL FREE NO OF BSNL THEY R GIVEN ME COMPLAINT NO OF MY PROBLEM AND THEY TOLD US YOUR PROBLEM IS SOLVED IN 24 HOUR AND WE CALL U BUT THEY NEVAR GIVE ME A CALL FROM LAST 15 DAY NOT SOLVE THE PROBLEM SO POOR SERVICES

BSNL — Poor Broadband Services

Sir,
it is to inform you that 1 month back i applied for the internet connection, and now, when the connection is activated, i am really sorry to say that the connectivity is very poor just after connecting the net, within 3-5secs it gets disconneted.the yellow light of the modem which is supposed to be on..keeps on blinking (which is the indication of connectivity break).after so many reminders on 1957 no step has been taken..

i request you to take some strict action and help me out.

Apar

BSNL Broadband — no action on complaints

Hello,
I recieved a BSNL broadband connection in May 2008. Within a few days o[censored]sage, their modem has stopped working.
It has been at least one month since I have tried everyday in one form or the other to get my complaint addressed, but without success.
I tried their call center at 1500, 1957 and a toll free number too, but all ask me to book complaint at a local number[protected]. I have made multiple requests at this last number but no action has been taken.
One person visited my premises last week and said he will come back with a spare modem to test and that I may have to pay to buy another modem. This is within 1 month of operation.
Isnt there any service guideline which BSNL follows? No warranty of their equipment?
In our building there is reallly a monoply of BSNL as no other provider is allowed to install equipment.
My landline number (where this problem is existing) is[protected]

-regards
Gautam

Its about 2 month that we have applied for broadband connection still we didn't get the connection.
International Vedanta Society
Swami Nirgunananda

BSNL BROADBAND
Acc.No.20498833
[protected]@bsnl.in

For the month of June in my VIEW USAGE DETAILS as provided by bsnl for their customers on their website dataone.in, the Usage details they were showing as " 2538 MB ", but in the bill they mentioned my usage details as " 2760 MB " and when I booked a complaint to them for that extra usage they showed in bill and the extra ammount they have mentioned in their bill, then after that the nexxt day when i saw my usage detail for the month of JUNE they changed it from " 2538 MB " to " 2760 MB ".
And their service for VIEW USAGE is the WORST SERVICE i have ever seen.Once in the same month of june they mentioned in their VIEW USAGE DETAILS that i have used 10 GB in 6 seconds which is IMPOSSIBLE and when i booked a complaint they changed it later.
And now i want the justice to be done and sever action should be taken against the BSNL for their FROUD.
Thaking you,

THE B.B.ACCOUNT MANAGEMENT SITES NOT TO BE OPENED FOR AT ABOUT THREE DAYS

Net accessing becoms slow ofter every 10 broad band net conncting connectivity is present but accssing slow so i need rectify this problem

God... BNSL customer care is really bad, every time you call them u will get a response like we disturb there sleep, by chance if they pick up a call they will not register a complaint and if they register the complaint they will not provide you a complaint number to follow up...

Our internet is very slow, given complaint "n" number of time but not rectified my sincere suggestion is not to go for BNSL broad band...

Our telephone no.[protected] is not working presently. Last two weeks line disconnects and re-connects automatically.

kindly take necesary action as early as possible.

Thanks

I am not able to log into the web site of data one. Even if I enter the ID and the password correctly the line is not connected. A message saying both the id and the password entered are wrong. How can I know the details of the usage of my broadband connection? Please do reply soon

I got BSNL Broadband connection in June 08 but till date i'll not able to check my account usage. Whenever i suppose to give portal id & password it shows "Invalid Username & Password", whereas i have not changed my password. Pls help me.
Asit shah

nic — Broadband Connectivity is not working

Sir,
My Land Line number is[protected] and I have taken broad Band Connectivity in Jan 2008. I have forgotten my user id and password as I feel so pl.

In my memory the login is klj252 and password is password pl. check and reply. This connection is not working since June 08.

K L Jawaria

BSNL Broadband — Account details wrong entry

I have home combo 500c plan which have night unlimited downloading. But on 2nd August it is showing chargeble downloading in my account.

FRAUDULANT BILLING - WORST CUSTOMER SERVICE

BSNL Broadband — No action even after >10 days

Hi, I have opted for BSNL broadband connection 2 weeks ago. from the day one I have problem in connect to Internet. My telephone number is [protected] and complaint number is 23080515. It was given around 22nd August 2008 . Even after calling customer care every day I get Irresponsible respone saying that SNR is low thats why u have a problem and it has been forwarded to the local exchange.
One more thing is that even after specifying the alternate communication number. These people insist us to use only bsnl. Where as this connection is oppted only for Internet purpose. and the person who calling back also wants us to attend the connection which is connected to PC. As of now there is so less SNR allocated and after connecting the parallel phone there is no link at all.
Can some body help me how to get through situation. I think in the next 10 days I will receive my bill of 750 Rs. where as I have not been served properly for.
Why should a consmer go behind these people, do these people think that the consumer doen't have any work to or not.

BSNL Broadband — intenet connection not work

sir
i am citizen of dehradun and i have take connection of bsnl broadband internet at 08.09.2008. my internet is not working it show error 678 and the computer did not responding. i complaine to 197 and sdo also. but my problem did not solve yet.
i take unlimited plan.

i am press reporter
from
D.c verma
228 D.L ROAD dehradun
phone:[protected] i take connection at this phone number

BSNL Broadband — Broadband Not Started

My residential Place is Lohgara bazar(212107), its a rural area, i have applied for a broadband Connection of BSNL, My Land line no is [protected], when it passes more than one month for applying for the same but still there is no responce, when i connected to local BSNl engineers, they never reply, still they have swithched off the phones

BSNL Broadband — Internet and Telephone not working since one month

sir,
I am a regular user of bsnl broad band connection. Till Oct 10, 2009, due to the non payment of Bill my broad band connection was out of service. I have paid the bill on same day but my broad band connection was hitherto not restored. I have had lodged complaints before concerned bsnl office-kulanadaExchange.But they behaved irresponsively and no action was taken.
so I requtest u take some favourable action to restore my connection
sd/
sunil lal g

BSNL Broadband — Internet is Slow.

Dear Sir/Madam,

Reference to Broadband - Internet is slow Telephone line (Tel No.[protected].

many time we had enquiry from local office but no positive response received from your local office.

I have complains many times but no response. Kindly attend & rectify this problem.

Regards,
Maghesh

BSNL Broadband — Telephone is out of order

This is to inform that my BSNL line is out of order for more than week. I have informed the JE who is in charge; he is not giving the proper answer why the line is down. Further he is not behaving well with the customer. If this going be the scenario then I near further BSNL will go off. Private sectors are giving proper response for there customers. This is a scenario from Guduvanchery telephone exchange.

Every time if the telephone goes down it takes a minimum of 10 - 15 days to be rectified, but they are sending the bills correctly.

My New brodband connection which no. is[protected] is not working since last two day. So please check the connection.

BSNL Broadband — uses of broad band

i have enter correct portial ID and password but could not seeing the uses of broad bandeb1

BSNL Broadband — broadband usages

unable to see my broadband usages . I have tried a lot but failed My phone number is 2663971.one month has gone to getting connection but I am not seeing my usages please help.As a matter of fact my usages is not doing up to date that is why I am not able to download or upload

BSNL Broadband — At Least twice in a month, Broadband does not work on weekends!

I have been using BSNL broadband from past 3 years and recently, from past 6 months, I am experience a 'weekend connection out' problem with the broadband.

Atleast 2 times in a month (2 weekends), the broadband connection does not work and when we call up the BSNL authorities they say the server is down or some other problem. This is very irritating and no idea why the server should be down so frequently! We regularly and promptly pay the 500 rs bill for this and is this the kind of service given?

Request a strict action against the authorities and fix the problem soon as that the customer breathes easy.

BSNL Broadband — user id and password problem

when i try to use the brad band service, then it appear password problem.

BSNL Broadband — poor services

Sir,
it is to inform you that 1 month back i applied for the internet connection, and now, when the connection is activated, i am really sorry to say that the connectivity is very poor just after connecting the net, within 3-5secs it gets disconneted.the yellow light of the modem which is supposed to be on..keeps on blinking (which is the indication of connectivity break).after so many reminders on 1957 no step has been taken..

since then i am trying to rejister my complaint to the customer care on 1500 ...no 1 is recieving my calls since 1 month, ...it really sucks!!
i request you to take some strict action and help me out.

Apar

BSNL Broadband — phone not working since last two weeks

'My name is P.somi reddy I am a resident of oldbowenpally(samthanagar colony). I have been a BSNL subscriber for more than 2 decades now and that’s the reason in spite of my glitches with it; it still opts to continue with BSNL in spite of so many better service providers.

My phone is not woking since last two weeks[protected].Instead of repeated complaints on telephone line.I request to look into this matter as soon as possible.
Thank you

I cannot get bsnl broad band usage details from 27/9/2008
How I get the Broad Band usage details and what i will do for getting the same. What is the Website name and portal name to get BB usage detials. How I can open it?

I'm paying for the broadband connection since 6 months and this is what happened:

First there was a link problem ad there was noone to resolve it after so many complaints, lineman came 3-4 times but went back in a typical sarkari manner leaving it to be the problem from office end

After all frustations i stopped paying them and thought something can happen now, but alas the number became out of service and there was none to follow up as to why it has been done

after a month when i was left with no option as airtel and reliance did not have line in the location, i had no choice but to go back to BSNL and deposit all bills for no usage even a sum of around 3000 Rs. even for the period when the phone was dead for 1 month and there was no dialtone as the complaint could not be booked for out of service numbers

finally after 4 rounds to the office and continous follow ups with line man and a bit a bribery line got up and after some days the ADSL link but now ...the username and password is told to be invalid and there is noone who can resolve this...please suggest what to do here, , , , , , , , mail e on [protected]@gmail.com if i have some way out...need to be on internet on an urgent basis...is some BSNL employee is listening ...i can pay you to bring me out of this black hole

BSNL Broadband — BB

BSNL say "Connectiong India" and I think connecting India to create the problem for customer and Indians nothing more.

BSNL Broadband — Non Functioning Broadband

My broadband is not functioning since the past 2 months.i have approached all the necessary concerned authorities incl. The SDO and the Div Engr. but to no avail...
what should i do now???
Whom shpuld i approach so that the broadband starts working again???

R Bansal

BSNL Broadband — NON RECEIPT OF PASSWORD ON CHANGE OF LOCATION

Sir,
i have shifted to a new location and applied for the new bsnl landline and broadband passwords. i received the landline no but so far hav't received the broadband password. My new landline no is 24055352.on providing me the new number on 5th oct the committed me to provide the password soon but so far i got no response from them. Plz look into the matter.
truely,
kaushik saha

bsnl usuage unable to check

sir i want to check my account usage details but im not able to get it...i know only my username & password...i do not know my portal i.d.is the portal i.d & user name are the same...

BSNL Broadband — last 07 days phone dead, two time complain

Hello sir / Madam

my tele no[protected] last 07 days my phone is dead two time i make complain and complain no 24785 dt: 16/10/08 and second 25186 dt: 19/10/08. now this time is festival time at that time they come for Diwali Bonus. how we can do that if they do not serious for our complain last one week. i also passing today dt : 21/10/2008 from one sub branch they told me you go main branch this is not in our hand. How it can possible sir? when need new connection any branch we apply when some problem why we go main branch ?

please solve our complain.

BSNL Broadband — No Internet since 1.5 months 080 - 22111423

Hello,
I do not have internet connection since 1.5 months for[protected]. I have compained for this earlier, but there is no response. I went to the officer to enquire about this, the officer in return replied to get the connection cancelled.

pls connect the dillup

I want BSNL Broad band Connection.
I want tariff availabile for house hold

I changed my tariff recently . Now i cannot open my usage page . please help

John

BSNL Broadband — customer care not attending the complaints

Sir,
its more than one month when i gave a written application about problem in broadband connection. Till then I have gone in the office. But answer is that we have noted down your complaint and will work on that. But of no use. No person has came to rectify the problem but the monthly rental bill had reached the home in time. Is this the way of behaving.
I am planning to disconnect the bsnl broadband and shifting to some other company.

BSNL Broadband — NON FUNCTIONING

Hello,
I am Sonal Rastogi resident of Meerut city.
Add: 209, old tehsil, near chahshore, Meeryt -250002
Contact no.[protected]
the link led is blinking continuously. There is no response from their customer services.

BSNL Broadband — can't see brodband usage

hi sir,
I can't see brodband usage last 15 days. I also try to see usage on this web-sites. but i can't see it. so, please reply answer me. very quickly. it's urgent.
web-sites are
http://bbservice.bsnl.in
http://data.bsnl.in
http://dataone.in
This web-sites is not opening.

BSNL Broadband — Web Page is not opening

My Tel No. is[protected]. After Broadband connection, Web page is not opening. May be problem in the line or Modem configuration is wrong.

My address : A-1-4/7, Yashodhan Society, Chintamaninagar, Part - II, Bibwewadi, Pune - 411037. (India)

Prasanna Sole.

sir i am unable to view my account usage details.
i am trying to view it for past one week
i am getting the message as follows
IBM_HTTP_Server/6.1.0.3 Apache/2.0.47 (Unix) PHP/5.2.1 Server at hosting.bsnl.in Port 80.so help me view ma usage details

BSNL Broadband — usage checking unable

i'm jayesh gadesha, i'm from rajkot. i'm using bsnl broadband from last 7 months but i can't check my usage in web for last 8 days & hence i cant use broadband without hasitation.

kulkarni — lost my portal id

Dear sir/mam..i have lost my portal id...so that i cant check my usage deatail...could you please send it to me on my email id...please its a request..thanking you

Regards

sir i am not able to view my usage details.my portal id and password is entered correct and it is showing no usage details available. i have recently changed my plan to home 500 C.

BSNL Broadband — No internet connection yet

I received the Wireless Router (Modem) on the 10th of September until now 24th of November, almost 2 months passed by nothing has been done and I am damn sure of nothing will be done. Even though I have visited the customer service center in Hosakerehalli like a fool every week and asking to fix the unknown problem but in vain. I used to call up daily but nobody has time to lift the phone call and even if somebody lifts it up, I used to get an assurance of fixing the problems for the internet connection. I really wonder why people don’t work or it is just a sheer negligence.

I had tried the BSNL EVDO connection which is damn slow. I was happy to hear at first from my friends regarding the service being provided by BSNL, but everything seems to be untrue.

I really pity on the system, which nobody will be able to change. People work only when pressured or bribed or with influence. Even though BSNL is India’s biggest telephone networks, people still having problems with a simple silly connections. I would like to treat this as a lesson learnt and I would make sure not to recommend anybody.

BSNL Broadband — I cant check my usage.

I am a customer of bsnl broadband network usage.From 5days i CANT CHECK MY USAGE.

I cant check my usage of bsnl broad band network.

I cant check my usage of bsnl broad band usage network.

sir,
i am not able to view my usage details since last 10-12 days my portal id and password is entered correct and it is showing No Usage Records Found For NOV-2008.How can I know the details of the usage of my broadband connection? Please do reply soon.
Regards
Jhamman Singh Saini
[protected]

I have a broad band connection at my home since around april 2008.
It has been giving regular problems regards connection but was working fine.
However since saturday 22nd november 2008 as I tried to connect the screen showed error 691: which says either my user name and/or password is not correct.
Since then I have tried to contact the customer care end number of times but to no use no one recieves the customer care calls.
please help and advice
My bsnl number is[protected] from which I access internet.

BSNL Broadband — not receiving bsnl signal

sir/Mam

I am unable to receive bsnal bradband connected since 23.11.08

After great effort I was able to get my complaint lodged vide complain no. EWL-710 after a lot of effort. But till day my broadband problem has not been sorted.

My telephone no. is[protected] if it is not sorted out at the earliest I may be forced to surrender the connection.

yOURS

a sufferer,

(Naveen dewan)

in my computer BSNL Broad band usage details is not opened

how to check the usage of my internate in broadband that i doesnt know plz anybody could help me??????
thanx.

i have get bsnl broadband coniction one time reset my password & user name my broadband working very fast but my portal id & password were not working please inform my portal id & password

I am not able to see my broad band usage.Kindly arrange to reset
with new name and password
K.narayanan
Ph.2686 0755 Mob.[protected]

BSNL Broadband — Poor Broadband connectivity

I had got my broadband connection on April 2008. MY telephone no. is 25654658 is working properly. But broadband is not working properly. My modem is D-Link ADSL. It showing 678, 691, 619 & more. The main problem is not continuous link in modem.But I confirm that there is no problem in my modem. It working properly in other line.

BSNL Broadband — link is getting disconnected

i am struggling with broadband connection which is creating many problems. for every 5 to 10 minutes the link gets disconnected. please help me to solve out this problem.

BSNL Broadband — Telephone as well as broad bad is out of order

My Telephone number is[protected] in Ahmedabad. Some one came before one and half hour in connection with my
compalint made in the past to The Chief General Manager. On the contrarary solving thje problem, he dis connected some thing and now the telephone is out of order. We informed one Shri Vora of Vasna exchange but he had not listen to the compalint.

This the clear case of harrassement (as in the past the compalint was made to CGM).

Please URGENTLY have the needful done.


Thakkar

BSNL Broadband — I can't check my usage for 5 days.

Since I am a bsnl broad band network user I can't check my usage for 5 days.This is the second time it happened.

I cant check my usage of bsnl broad band usage network.

I cant check my usage of bsnl broad band network.

I cant check my usage of bsnl broad band network.

BSNLbroadband usage details are not getting for the past one month.

Unable to view the bsnl broadband usage from last few days, try to give the better service as this your first motto, so don't give bad service in future to the very loyal and respected people of India. be try to become work harder, punctuate and most important towards your responsibilities.

BSNL Broadband — Non availability of ADSL/link

I have unlimited broadband service on my Ph. No. [protected]. In the last month (Nov. 2008) my broadband service was not working for one week. After many complaints it was repaired and this month it again went out of service. My complaint doct. No. is 27051 dated[protected]. Againg I am requesting the concerned officers for restore my service. I have consumer right to get the interrupted service as I pay the bill for whole month. The service of BSNL broadband is worsening day by day. If it remains so I have no option other than disconnection of all services.

m using bsnl broadband for the last 4 months, n continusly m facing prob in opening the site of broadband usages...evry1 wants to see the usage daily...as i hv also the 1gb plan, i hv 2 chech my usage daily...to hv comntrol over my usage...i hope bsnl wl keep an eye upon this prob n try 2 solve it as quickly as possible...

Ashish...

dear sir, my internate conection not responding . when i does try for conectivity then i give massege password invalit or yr domine not responding . error code disply in msg 691

my internet is not working from past 05 days .

BSNL Broadband — net connectivity problem

ian squadron leader karthikeyan from chennai,[protected] is my landline number on which broadband is through. iam not able to connect to indian railways site and certain sites with gov.in, nic.in. repeated complaints but still the same state. very poor shoe by bsnl

I casnot use brod bamnd

the commercial officer
chandigarh
sub:broadband not working from last 3 weaks & heave noise in phone line no[protected]
d/sir
After so many complaints broadband connection not working.Avery one officer is saying we are help less because without staff we can not do any thing.Evin saying koi aur connection lagwaloo.you can check sir, now i am helpless becausu work is suffering.I am your customer since 1978.
aggarwal soap industries
28/1 indl area
phase no. ii
chandigarh
mobile no.[protected]
land line:[protected]

some time adsl link is not avilable in brodband so i can not join the internet conection your service is top of the world but this is my little problem please clear this query
thanks

please unsubscribe cricket message from my mobile no [protected]

BSNL Prepaid Mobile — now available on scheme facility

sir,
i have subscriber of bsnl prepaid moble from last 7 yrs. I recharge mobile time to time but when i cant get validity on recharge then i ask to coustomer care then they inform me that my card is life time scheem but i have reguler prepaid scheem then i ask about the change of plan. then care centre did't reply me properly. i tried 3 times but every time the try to avoid me with keeping a phone side i hold it every time more than 19 minutes..so pls informe me were to complaint ..about that.. all matter..
thanks..

Kindly issue my out going &incoming detailed bill of [protected] during theperiod of sept 2010

My bsnl number is [protected] .I get message like"watch julia's video and get hot!" and then it is written that "http://wap4.indiatimes.com/wapsub.html?t=subwaphvideo30&p=vd&a=1&q...⇄ For this reason my account balance reduced by Rs 30 in january and february, 2010. So please deactivate this service from 58888. I will be greatful to you.

BSNL Prepaid Mobile — about devotional alarm

sir,

in my mobile no.+91 [protected] devotional alarm is activate but i do not how it is activate. now i call to BSNL cusomer care [protected] to de-activate this fasality but they do not help me how de-activate . i facining this problem about one month ago.

plz. short out this problem

me too have the same problem...my no is +91 [protected]

want to unsubscribe devotional alarm on my mobile no [protected] so please send mail about deactivation.
thanks a lot

Im also facing the same problem and have got a message that rs 20 has ben deducted from my balance

respected,
sir,
i want to unsubscribe devotional alarm on my mobile no --[protected] so please send mail about deactivation.
thanks lot
dr. m.k.gangal

sir,
i want to unsubscribe devotional alarm on my mobile no -[protected]
so please send mail about deactivation.
thanks lot

respected,
sir,
i want to unsubscribe devotional alarm on my mobile no --[protected] so please send mail about deactivation.
thanks lot
dr. m.k.gangal date[protected]

I am user of bsnl prepaid in Etawah Distt. I want to stop unnecessary sms from bsnl on my phone. I have tried many times to talk in customer care but I'm unable due to cut off the phone after saying this cutomer care executive se baat karne ke liye 6 dabayein.
Pls inform me at my email address about solution of my complain.

I have recharge my mobile by easymobilerecharge.com, on 23, july, 2010. balance is deducted from my account while my phone is not recharged. my phone no. is [protected]. name ajeet. I have connection of bsnl prepaid.
Order no. 203099 of date 23 july, 2010.
Reference No. [protected]
I've got information about it on 29 july, 2010
please look in to the matter and inform me at my email [protected]@yahoo.co.in

respected sir/madam,
i want to deactivate the devotional service.my mobile no is [protected]. kindly send me deactivation msg on my mobile no.

I DO NOT WANT TO RECEIVE DAILY DEVOTIONAL ALARM ON MY MOBILE NUMBER [protected].PLEASE HELP ME .IT WILL BE A GREAT HELP TO ME.

Dear Sir/madam
Please deactivate SMS receiving from your service no.56505 immediately on my mobile no.[protected] and care should be taken that no amount should be deducted in this regard.
Thanks,

Name : Vijay Pasrija

Today i read an add in news paper that on recharge of 280/- i will get validity of one year and talk value of 200/- when i recharged through flexi my mobile number : [protected] the amount RS.280 i got on 40 /- in balence. In this regard i talked to customer care they said i should receive Rs.200/- but may be system has not been updated . kindly resolve this problem.
Sanjay Sharma
Mob: [protected]
E mail: sanjay>[protected]@tatachemicals.com

Hi.

I am one of the customer of BSNL PREPAID SERVICE(UP WEST). the perpose of sending you a mail is that
I facing a big trable from your services. manly my concer on wrong balance dedauction.
Every time i got a dedauction in a month 2&3 times. and the dedauction of buks is 50 and now in same month
i was called in customer care on 1st march 11 regarding same concern.
he give me a complent nomberC01up383772, (ON 5th march11 C05UP421425) and told me that you have to wait for 24 to 48 hrs.
but no one can botherd about this complent and past from one week i continue facing this problem.
So my hamble request to you please take a action on this concern while i using this connection for a future...



Regards...
RAHUL KUMAR RAGHAV
[protected]
EMAIL:- [protected]@gmail.com

respected sir,
i want to ascess internet from my BSNL phone on my Laptop via bluetooth connection.Can you please provide me the service number for the dial up networking.
my id is [protected]@gmail.com


thank you

Please check my BSNL no o[censored]p west +91-[protected] to confirm that this is working well or not. because at current time i unable to use my cont. no ... so please check
THANK YOU SIR.

Respected sir,
i am working in a paramilitry force. i buy a B.S.N.L prepaid sim under the plan of paramilitry scheme. and the sim is also active. but after 2 days it will not work under the scheme which offered by. i will not get 20 minites free daily for the 2 number which was given. i also recharged 99 plan.
my number is [protected] . i was also complent nearest bsnl office ( NAPP narora blundshrah dist up)
SO KINDLY SOLVE MY PROBLEM. IAM HIGHLY THANKFULL I[censored] ACCED MY REQUEST

Dear Omhari,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.in. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That’s our promise!


Your recharge request has been correctly processed. Please find details for your order below:

Order Number:203099
Mobile Number:[protected]
Order Time:[protected]:41:56
Process Time:[protected]:39:09
Operator:BSNL, Uttar Pradesh(W) & Uttarakhand
Amount:100
Order Status: Recharged


If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.in

We hope that you will provide us another chance to serve you.

Best Regards,

Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.in

I and my wife have Sim nos. [protected] and [protected] since 02.02.2012 when I call my son in Cardiff, U.K. on
[protected] and [protected] I do not get through with the calls but still Rs.8/= is deducted. This is happening daily without using loosing money.Where as when calling from Air tel Sim this problem does not occur. Kindly look and probe into this matter and let me know via email at -- [protected]@ymail.com
yours--M.H.Rizvi

Internet — non refund of caution money

Sir
I have surrendered my modem on may 2007.
I also applied for refund of money ie Rs 1000/.
But till to day I have not got back the cheque.
Whenever I contacts to the concerned excutive at Rourkela office they replies that it will be paid by this month end. But 20 months has gone already.
Kindly take necessary action.
with Thanks
Sri Rajkishore Dharua
Customer no - 14380
Qr No -C / 42
Sector-6
Rourkela-769002 (ORISSA)
Mobile no - [protected]

BSNL — NON REFUND OF MONEY BY BSNL

SIR, I HAD TAKEN A BSNL LANDLINE CONNECTION AT JAISALMER WITH BROADBAND CONNECTION AND DEPOSITED SECURITY DEPOSIT IN YEAR 2009. I AM SHIFTED TO SOME OTHER PLACE AND TILL DATE BSNL IS NOT ABLE GET ME REFUND OF SECURITY DEPOSIT WEF MAR 2010 WHEN I HAD CLOSED THE CONNECTION..

the b s n l is national service provider for internet under broad band
scheme but its service is worst . if your broadband go out of order
you file complaint with the department but no response is given to the customer beside regular follow up with the department employee. even in my case I have to bear the problem upto 3 month while they are regular in sending their bills for serivce hired
by me ( but note render by them ) they do not bother the problem of customer and his mental torturness due to non availability of service of department to the customer

BSNL — can't access

i cant see my usage ........ wen i try to register in BSNL portal it is giving me a error message..... please solve this problem as soon as possible........

BSNL WILLPHONE INTERNET NOT AVAILABLE FOR LAST 15 DAYS
Dear Sir,

Phone no.[protected]
BSNL Office :Karaikal BSNL customer care

I am having BSNL Willphone Internet Connection in My name of RAJASEKARAN, now i am working in BHARATHIYAR ENGINEERING COLLEGE, KARAIKAL, I am working as a Computer service side. last two month i am unable to pay the bill for one due. last month i had to pay all dues. But with out my knowledge my post paid will phone connection have to change as prepaid connection. How to get Recharge cord for will phone connection, and i want to know the tariff details for cord. Can you help us in this situation to avail the internet connection as before, ,

Sir,

I m getting miss calls and silent calls from many numbers only started from 12 feb. plz trace these since, i suppose, there is some single entity responsible for this,
The no. are [protected], [protected], [protected], [protected],[protected], [protected], [protected], [protected], [protected]

Please take some serious action against this person. I am not able to live.

Sir,
I want to unscribe the TOLLY pack from 53030. They are Unnecessarily deducting my money from my mobile ( No: [protected])
Kindly do the needful immediately & confirm.
Thanks in advance
Samir Ghosh
Mysore

Landline — Telephone dead from 8 months

Dear Sir,

Our telephone connection has been dead w.e.f Jan 4, 2008. Numerous complaints written in this matter has fallen to deaf ears. The complaint started after the telephone lines were disrupted due to expansion of the Bangalore-Tumkur Highway.

Most of my neighbours who were in the same boat have given up and disconnected your service.

Do let us know if there is any ray of hope

Regards,
Venugopalan K

My hand phone haved a lots of call to number [protected] and [protected] and [protected] on the Feb. I don't known about that number. What's kind that number?

BSNL — For Charging Extra Call Charges.

I tried to call BSNL customer care, there was no response and no reply for a long time.I dont know why govt. pay these people because they are not doing their job properly.I lost Rs.17, Rs.12, Rs.21suddenly and i dont know why.Customer care executive did not get me, i would never be wrong if i say that BSNL Customer Care Center are the worst centers. My cell number is [protected] and i want my money back because there is no point to charge me extra amount.

BSNL — Charging more than described plan

Sir as i have described in my subject that BSNL has charged me the bill of 3700 approximatly instead of 750
i want to tell you that i have picked the plan of 750 rs per month of my BSNL datacard which i have used only for 1- 2 month and i have charged 3700 approximatly
Sir i request you to kindly take an immediate action on BSNL
My Home Add is
VPO-Dodhamb(via charri)
Teh-Shahpur
Distt-Kangra
Pin Code-176217

BSNL — extra call charges

i am a very old custemer bsnl but his covrege is not tu eney where and caller tune ie all most close and chargess are applikable