Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I bought 3G sim card in coimbatore, and it is working only in Gandhipuram. I guess BSNL has equipped 3G in only one tower in the entire coimbatore district. I hope by the end of 2010, 3G services will be available in the other important areas in coimbatore. When i bought the sim card, the BSNL franchise misguided me that, it will work everywhere in coimbatore city. And before buying i asked the BSNL customer care, and they told me that BSNL 3G is enabled for 30Kms from the city (Gandhipuram). To my shock, i been checking it all around coimbatore after buying, it is working only in Gandhipuram. And now when i called the customer care people, they told me to wait for some month before 3G is available in other areas. I would like request BSNL authorities to look into the problems, and make sure the franchises dont give false promises.

As for as i have checked, it is working in Gandhipuram till Sivanandha colony. And the signal goes off in saibaba colony. And it works till railway station, and in ukkadam it comes back to 2G. I stay in Kovai pudur and there is absolutely no tower. And there is no 3G signal in anywhere in mettupalayam road.

sir my bsnl broadband (unlimited) speed is 28.8 kbps, pleas give me a solution

dear sir.
i have been using broadband service for the last one year. but sadly, i am not getting the kind of service, i was expecting. frequently i get disconnected while surfing the net. i can not remember the last time i surfed the net uninterrupted for one hour. in every 10 to 15 minute the dsl light on the modem either start bleeping or just goes out leaving me disconnected and as a result frustrated. i am not sure if i could complete this letter without having to redialing for connection once. so you can understand my plight. i have complained to the concerned dept, the local fault centre many times regarding this. but , without any result sir.. please do something about it sir. b.n. biswal
nagpur. dt.

Dear Sir/Madam
my name is vinod kumar.i m using bsnl's prepaid connection.MY NO IS [protected] company started chat service on my no and deduct money from the account.they did it before but i took it lightly. now they again activate the same and i tried a lot to conatct with customer care but they gave some no and told to send sms but it cost me rs 2 per sms but solution isn't there.i m totally harrased.plz give a solution for the same
THANKS & REGARDS
VINOD KUMAR

BSNL. i have changed my plan from 500 to 750 . They are not responsible to clear our queries of bill they have charged 1742 Rs and i am asking for clarifying why they are transferring call from here to there.

There staff should have answer of my question that why bill is this much and what are the charges they have appliyed and why appliyed.. insted of they are saying that call on this number if i call on that number they are saying that call on this number.

very bogus services...

Since the last four months @ Rs.30/- per month has been deducting from my BSNL mobile being connection No. [protected] for stating to be subscribed wap daily blessings. In fact I never subscribed anything for such. Moreover, for dialing *456*00# indicates that " No service active". In this context, I have contacted with the customer care of BSNL inquiry in several times and according to their direction all the formalities tested but all are in vain. No fruitful result came out. On 13.02.2010 after deducting Rs. 30/- 4th time from my mobile balance account, I have again contacted with the BSNL Customer care who has told that wap daily blessings is not their registered site. So they can nothing to do in this regard unless registering/ forwarding my complain.

on 12 feb near about 11 pm , a message from[protected] saying (you will be charged rs 20 for download) and deducted that amount form my balance whereas i have not downloaded anything .the same started again and lots of similar messages came, every time deducting money form my balance .till now they have deducted rs 180( approx.) .and i am out of balance right now.
on calling costomer care they are not picking calls .
right now my balance is rs 8 .and still it is suspended temporarily.

Sir, my bsnl phone number is[protected] and it was not working since past 8 months. i have complained over 198 and in concerned exchange. but no response. I am paying the rentals unnecessarily. The line man replied irresponsibly.

What can i do?

Su: - Return of deposie
My Land Line tel. No.[protected]
Consumer No. MPBPL 92120590 dtd.24.12.1992
Address: - Deepak Kumar Sharma
72 'C' - 3, B - Setor, Berkhera, BHEL
Bhopal 462 021

Maine BHEL, Bhopal se retire hone per uprokt quarter jama kara, Is liye mane apna uprokt land Line tel. No.[protected] Office of SDO (Phones) Piplani ko certificate No. 1097 dtd. 14.10.2009 ke antergat jama kar diya. jiski suchana Sub Divisional Engineer Custmer Service Center, Govind pura, Bhopal ko GVPCDT / 16995 dtd. 14.10.2009 ke antergat di gai. Jiske bad New Market Telephone office e Accout Officer ke computer per hi entry karai. Lekin hamara phone Net se disconnect nahi hone ke karn Bill aa raha hai.
Jan. 2010 ko reminder application dene ke awjood ill aa gay.
is karan hamara deposite releise nahi ker rahe hai.

i am fed up with daily promotional sms recived by my mobile no [protected] (BSNL)
I would be greatful if you stop this service
Thank you!!!!!!!

in june 2009 the reqest from bsnl broadband office for test the games on demand which were free for next three months and you can cancelled it whenever you want. but i couldn't download their free games , insted of this in the bill of sept, oct 09 bsnl, chinchwad(pcntd branch) included the charges of the games on demand rs.200 per month. i personaly went to the regional office and wanted to submit the complaint but the authorities refused to take the application & told me to cancel games from their website and as per the cancellation rules and i got the cancelled report also. But again in the month of dec.09 and jan 2010 we recived the bsnl bills again included the charges of games on demand 200 per month. So please note our request, our telephone no. [protected] same for bsnl land line and bsnl broadband . again requesting you to cancel the charges and give the refund of total 950 rs.

Sir,
I am constrained to bring this to your kind notice to find the misuse of my Broadband by unknown persons.
I have noticed that on 9th and 11th February 2010 my BroadBand service has been used by others amounting to 350 MB even during night time. I close my office before 10.00 p.m.
During August and November 2009 we have received bill for Rs.655/- and Rs.756/- respectively. Immediately we spoke to BSNL authorities but no response. Immediately, then we changed our password.
To-day I am shocked to notice that my Broadband service has been misused by others on 9th and 11th February 2010 amounting to 350 MB.
I request you to check up who is the mischief monger please. I need justice.
V. KANMANI

I am using your BB 750+ home plan from last 4 months, I am gov. employee so i applied for 20% discount under your BB scheme. I got discounted bill tiil december 2009.You sent me full bill in January 2010 what about my discount?. Bsnl is a reputed organisation how could these kind of error happens.Please correct my bill .

Bhanu
Ph.no [protected]
almora u.k

I have been BSNL since many months.Now these days I am thinking to quit this provider , eagerly waiting for implementation of FNP service to change my service provider.(here i want to mention one more thing , bsnl knows the fact that many of their customers are thinking the same, thus it is delaying FNP deliberately.)
Let me explain the cause for my frustration.
My mobile no is [protected] , a user of bsnl andhrapradesh state.
When ever i changes my sim into any phone 2 Rs is deducted without any usage.I am using two mobiles one is nokia N81 and the other is nokia 1208 .I called customer care many times , they simply says every time that Confirm SIM service option is set on your phone ,change the setting and your problem will be solved, in fact i had checked many times - many ways , confirm sim service actions is set to 'No'.
Previously i had made complaints complaints also the last complaint was ref: AP[protected]
Still my problem is exists.

I, one of the regular customer of BSNL Prepaid Services activated GPRS by sending the handset details as NOKIA 5220 send to 58355 for activation but found "format not supported" as service reply repeatedly and even on asking the customer care(struggling and waiting for several hours/days) could not find any solution to my problem. Please guide me on this issue as pocket internet is of great help now a days.

Thanks
Saurabh

yesterday i have recd my cell bill ,(a/c no.[protected],charged rs.100/- for miscellaneous charges,i have paid all billing correctly.
but what reason you have charged rs,100/- i am verymuch dissatisfied. i will paid december-09 bill on
10.12.09 rs.260/-rept no.2 at komarapalayam-641926 post office and january-10 bill also paid on 15.1.10 rept no.3
at komarapalayam-641026 postoffice,hence charged the miscellaneous amount please cancelled
i am expecting to your early solution.
k.c.babu-[protected]
[protected]@yahoo.co.in

From [protected]

Sir mere mobile se two time ballance kata gaya 11/02/2010 from +12630019. why I am not use any service, this is wrong process, check my msg detail .manman ballance kat rahe hai kay mera ballence returne kar shakte hai, nahi to mera ballance money se apaka koi lena dena nahi hai rental prepaid me advance dete hai.
Mere is problem ka solution kaya hai .

I am a subscriber of bsnl boradband services at Rajkot(Gujarat). I often get disconnected from network at an interval of say constinously for half an hour or some times for indefinite period. While working on internet i always remain under constant fear that just now the connection will lose and drop at any moment. So, the services of BSNL Broadband are always uncertain and not dependable. May i request you to take suitable action under advice to me. My residence phone No. is 91+0281+2576707 and mobile No. [protected]- Thanks
R.S.Doshi

Sir,
My request dt. 24-11-09 regarding shifting of Telephone No.[protected] , I am sorry to say that same has not been shifted till date. The reason for delay of the said shifting is best known to BSNL Rohtak. However, if the said shifting is not possible at the time being , a WLL phone may please be providd at my newly residential address and as soon as the provision of cable is completed in the area the said shifting may please be made and the WLL phone may be converted into LandLine phone system.
Ravinder
M.No.[protected]

I am the subscriber of BSNL having the mobile number [protected].my number has been subscribed for "music station service 12630033 " without my knowledge . I am charged Rs.19/- per month in spite of my repeated request for unsubscription for the service nothing has happened . pls take steps to unsub the music station service 12630033 .