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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 654

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BSNL. i have changed my plan from 500 to 750 . They are not responsible to clear our queries of bill they have charged 1742 Rs and i am asking for clarifying why they are transferring call from here to there.

There staff should have answer of my question that why bill is this much and what are the charges they have appliyed and why appliyed.. insted of they are saying that call on this number if i call on that number they...
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Susanta Chaudhuri
from Delhi, Delhi
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deducting money for wap daily blessing

Since the last four months @ Rs.30/- per month has been deducting from my BSNL mobile being connection No. [protected] for stating to be subscribed wap daily blessings. In fact I never subscribed anything for such. Moreover, for dialing *456*00# indicates that " No service active". In this context, I have contacted with the customer care of BSNL inquiry in several times and according to their direction all the formalities tested...
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K
kunjal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

continuous deduction of rs 20 without any reason

on 12 feb near about 11 pm , a message from[protected] saying (you will be charged rs 20 for download) and deducted that amount form my balance whereas i have not downloaded anything .the same started again and lots of similar messages came, every time deducting money form my balance .till now they have deducted rs 180( approx.) .and i am out of balance right now.
on calling costomer care they are not picking calls .
right...
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thamarai selvan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PHONE IS NOT WORKING FOR PAST 8 MONTHS

Sir, my bsnl phone number is[protected] and it was not working since past 8 months. i have complained over 198 and in concerned exchange. but no response. I am paying the rentals unnecessarily. The line man replied irresponsibly.

What can i do?...
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Sharma Deepak Kumar Sharma
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of Security Deposit

Su: - Return of deposie
My Land Line tel. No.[protected]
Consumer No. MPBPL 92120590 dtd.24.12.1992
Address: - Deepak Kumar Sharma
72 'C' - 3, B - Setor, Berkhera, BHEL
Bhopal 462 021

Maine BHEL, Bhopal se retire hone per uprokt quarter jama kara, Is liye mane apna uprokt land Line tel. No.[protected] Office of SDO (Phones)...
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Rajendra Prasad
from Jaipur, Rajasthan
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promotional sms

i am fed up with daily promotional sms recived by my mobile no [protected] (BSNL)
I would be greatful if you stop this service
Thank you!!!!!!!...
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dr. m.d.lad
from Damoh, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 months billing on cancelled games

in june 2009 the reqest from bsnl broadband office for test the games on demand which were free for next three months and you can cancelled it whenever you want. but i couldn't download their free games , insted of this in the bill of sept, oct 09 bsnl, chinchwad(pcntd branch) included the charges of the games on demand rs.200 per month. i personaly went to the regional office and wanted to submit the complaint but the authorities refused...
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V
V.KANMANI
from Bengaluru, Karnataka
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Misuse of BroadBand Megabytes from 9.2.2010 to 11.2.2010

Sir,
I am constrained to bring this to your kind notice to find the misuse of my Broadband by unknown persons.
I have noticed that on 9th and 11th February 2010 my BroadBand service has been used by others amounting to 350 MB even during night time. I close my office before 10.00 p.m.
During August and November 2009 we have received bill for Rs.655/- and Rs.756/- respectively. Immediately we spoke to BSNL authorities...
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bhanu prakash joshi
from Almora, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

over charged

I am using your BB 750+ home plan from last 4 months, I am gov. employee so i applied for 20% discount under your BB scheme. I got discounted bill tiil december 2009.You sent me full bill in January 2010 what about my discount?. Bsnl is a reputed organisation how could these kind of error happens.Please correct my bill .

Bhanu
...
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sangeeth kumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do you know the Reason - why BSNL is loosing its market? Let me clarify..

I have been BSNL since many months.Now these days I am thinking to quit this provider , eagerly waiting for implementation of FNP service to change my service provider.(here i want to mention one more thing , bsnl knows the fact that many of their customers are thinking the same, thus it is delaying FNP deliberately.)
Let me explain the cause for my frustration.
My mobile no is [protected] , a user of bsnl andhrapradesh state.br...
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saurabh asthana
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet settings on my NOKIA 5220 handset

I, one of the regular customer of BSNL Prepaid Services activated GPRS by sending the handset details as NOKIA 5220 send to 58355 for activation but found "format not supported" as service reply repeatedly and even on asking the customer care(struggling and waiting for several hours/days) could not find any solution to my problem. Please guide me on this issue as pocket internet is of great help now a days.

Thanksbr...
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k.c.babu
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess billing

yesterday i have recd my cell bill ,(a/c no.[protected],charged rs.100/- for miscellaneous charges,i have paid all billing correctly.
but what reason you have charged rs,100/- i am verymuch dissatisfied. i will paid december-09 bill on
10.12.09 rs.260/-rept no.2 at komarapalayam-641926 post office and january-10 bill also paid on 15.1.10 rept no.3
at komarapalayam-641026 postoffice,hence charged...
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anil.sharma942
from Mumbai, Maharashtra
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manman cellone me ballance kata ja raha hai

From [protected]

Sir mere mobile se two time ballance kata gaya 11/02/2010 from +12630019. why I am not use any service, this is wrong process, check my msg detail .manman ballance kat rahe hai kay mera ballence returne kar shakte hai, nahi to mera ballance money se apaka koi lena dena nahi hai rental prepaid me advance dete hai.
...
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Rajesh Doshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Temporary Disconnect problem

I am a subscriber of bsnl boradband services at Rajkot(Gujarat). I often get disconnected from network at an interval of say constinously for half an hour or some times for indefinite period. While working on internet i always remain under constant fear that just now the connection will lose and drop at any moment. So, the services of BSNL Broadband are always uncertain and not dependable. May i request you to take suitable action under advice...
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RAVINDER
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shifting of Telephone No.245522

Sir,
My request dt. 24-11-09 regarding shifting of Telephone No.[protected] , I am sorry to say that same has not been shifted till date. The reason for delay of the said shifting is best known to BSNL Rohtak. However, if the said shifting is not possible at the time being , a WLL phone may please be providd at my newly residential address and as soon as the provision of cable is completed in the area the said shifting may please...
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srisang24
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNSUB THE 12630033

I am the subscriber of BSNL having the mobile number [protected].my number has been subscribed for "music station service 12630033 " without my knowledge . I am charged Rs.19/- per month in spite of my repeated request for unsubscription for the service nothing has happened . pls take steps to unsub the music station service 12630033 ....
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Hari Kiran
from Atraulia, Uttar Pradesh
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No Internet connection for more then a month

hI


My land line nos is 25449295 which has Voice and data ,

The Voice clarity is so bad that i can hear some one talking on the other parallel line
Data : I have been complaining to CM care , and have been to kammanahalli BSNL Exchange for more then 5 time , But the reply was will get it done by to day but its more then a month but the result is the same ,...
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Sanjeev Dutt
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead Land Line no. 2230662

Dear Sir,

I am having a Land line of BSNL at my residence. Land line number is 2230662 and is through Lajpat Nagar Exchange. Since last one month or so I am facing multiple problems like sudden earthing in line, disturbance during talk and sudden cut of line during talk. Since last 10 days, the number is lying DEAD and even on complaining on 198 on o2nd February 2010, the complaint is still unattended. Kindly like to see into...
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Gyarsi Lal
from Jaisalmer, Rajasthan
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Unsub Bollywood Pack

I want to unsubscribe Wap Bollywood pack and i am getting a message from a No. 58888 in the that your sub ZBollywood of the days will be renewed on 13.02.10 to Unsubscribe click here http://203.199.70.160/site/t.jsp?i=737. I did not everthing but it was not unsubscribe and i also gave complaint to BSNL Custome care every month and Rs.30/- per month would be deducted from my balance. I have been facing this problem for more than 06 months...
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Ravindra Nannur
from Karimnagar, Telangana
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Unable to BB usage after launching new website by BSNL Govt Babus

Sir
W e are totally dark about usage details with New website by Great Govt Babus We are astonished to get answer in only Explorer and dont know to technicalities The customer service attenders so pity they dontknow about abcd of broadband these people are wasting national resouces immediate actions is sought for such collusal handling....
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