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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 651

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S
Sameer Sudhir Bhide
from Mumbai, Maharashtra
Mar 10, 2010
Resolved
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We the citizens of nallasopara are very discontented by the service provided by BSNL. The landline bills are not regular, that they are not sent to the consumers regularly due to which they are not able to pay the bills resulting in disconnection of the phone.
The BSNL authorities blame the Post Office for not posting the bills. Now this is definitely not the mistake of the customers. If they don't receive the bill how would they pay for it..???. Last week when i went to ask for duplicate bill the person said that the system is not generating the bill. So how to pay the bill..???
Really the customers are very much discontented by the worst service provided and need a change and a sigh of relief......
Aug 14, 2020
Complaint marked as Resolved 
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    B
    BASAVARAJ
    from Mumbai, Maharashtra
    Mar 10, 2010
    Resolved
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    Resolved

    Beyond many request to repair the dead telephone, BSNL bangalore telecom, sanjaynagar exchange telephone department concerned officers are rudly behaving. Their response is very arrogant.
    Aug 14, 2020
    Complaint marked as Resolved 

    BSNL — phone completely dead

    My landline number [protected] has been completely dead from past 2 weeks. So, request the concern authorities to address and rectify the problem as soon as possible.
    Our Telephone # is[protected].

    Couple of days back the line was completely dead in spite of our prompt payment and once we logged the complaint, it was working for 6 hours. We even got a phone call from BSNL confirming working.
    But again after 6 hours again it has become dead completely.

    Can you please have this rectified immediately.

    Thanks & Regards,
    Manikandan
    Dear Sir

    My Telephone no 28512947 is not working since 02 Apr and online complaint is lodged. the doc no is 0029. kindly do the needful.

    Thanks and regards
    S.Viswanathan
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      P
      plalrohit kumar
      from Anand, Gujarat
      Mar 10, 2010
      Resolved
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      Sir, on my m.no.[protected]-"BSNL-cricket alert service" is activated from 3.3.10 without my request. Even after requesting custom care, sending mail on 5.3.10 and making complaint on telephone No.[protected], this service has not been deactivated. Please de-activate and in future please not activate any such service.
      Aug 13, 2020
      Complaint marked as Resolved 
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        H
        hiten
        from Mumbai, Maharashtra
        Mar 9, 2010
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        i had not reciveing my bill from last two month from febuary & due to that i can not pay my bill from last two month. my internet service get disconnected due to that.
        please do the need full
        Compliment of the day.
        I have not received the land line bills from the month of December, 2009, January-2010 & feburary - 2010. which were to be issued by your office on January, Feburary and March. As Such you are requested to let me know by what time I will get the bill and what the balance ammount is required to deposit.
        Regard.
        Jai Dev Sethi
        3 Canal Road, Jammu 180016
        Phone No:[protected]
        sir,

        we have have not ecieved our telephone lanline bill since dec09 at home address.

        Please help to get the bill at time.



        Address:-

        19, vikas vihar colony,
        canal road, gangyal, Jammu-180010

        Tel :- 2481224
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          A
          A.THAJULAL
          from Alampur, Telangana
          Mar 9, 2010
          Resolved
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          Resolved

          Sir/Madam,

          Please deactivate my cellone post paid connection no.[protected] immediately since my mobile has been stolen today at 8.45 pm today. I am not responsible for any calls that are made through this number since its theft.

          Please take necessary action and confirm the deactivation immediately.

          For your information, your customer care officials on duty today from 9 pm in the call centre no.1500,1503,[protected],[protected],have not bothered to attend my calls repeatedly and kept me waiting for more than 10 minutes and disconnected eventually. This kind of harrassment at important time when my complaint is not being taken for protection of my interest shows the total indifference attitude towards the customer and have decided to go for private service providers.
          Aug 14, 2020
          Complaint marked as Resolved 

          CellOne — how to deactivate

          hello sir, my cell no [protected], it was in excell gold plan, i want covert it general & morover i want to go with new plan that is some power plan, so please give me the details about deactivation prosedure & about power plan.
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            V
            VaishnaviDurga Thulasiram
            Mar 9, 2010
            Resolved
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            Resolved

            Sir,
            This is regarding Bill No.[protected] for the telephone no. 26175397 . I have paid this bill (amount Rs542) on 25.2.2010 through
            the BSNL online portal using ICICI Internet banking, which is also confirmed by BSNL. But again on 2.3.2010 , bill amount (Rs.542 ) is deducted from my ICICI savings account through auto payment for the same bill .

            Kindly do the needful in this regard. Please arrange to adjust this amount in my next bill.

            Thanks and regards
            Vaishnavi
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear Sir
            We have applied the Land line and broad band in Guru marketing (Franchisee-Bsnl) who have installed stall in Kolathur and Pd Rs 500 advance and received the bill and they have committed they will install within 7 days and we have spoke to concern telephone exchange to Mr. Gunasekar on 15 of March 2010 he told that there is line problem so they have committed they will clear it install before 19.03.10 and today we have spoke to he his telling they cannot install so it will take another 15 days so if we have got information before paying we will go to any other connections please reply ASAP and Account name applied Mr. G Meganathan
            Registered number 52192960
            Address Plot no 4, 3rd street, devaki nagar, kolathur, chennai-600 099



            Regards
            Ramesh N
            Dear sir,

            This is regarding Ph.no.[protected], bill that the bill i recieved for the broadband is in monthly wise, but while appling for the connection i asked for yearly billing. so please change the bill in yearly wise.

            Kindly do the needful at the earliest.

            Regards
            Balakumar,
            #31, mother therasa street,
            Jak nagar,
            Thirumullaivoyal,
            Chennai -600062,
            sir,
            my telephone No.26510335 bill No.[protected]. I received bill amount Rs.602 there is god plan Rs.200 extra. I am not subscribe that God Plan. You check the last month bill also. Please revise my bill to make the payment as soon as possible.

            Regards,
            K.P.Jayadeep
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              C
              Charnjeet Ram
              from Chandigarh, Chandigarh
              Mar 9, 2010
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              Hi ,
              My Telephone no working from last two month please give me the reason .
              My phone No [protected] key pad locked please unlocke
              Dear Sir,
              Please not May Tel Phone No.[protected] telephone-not-working-from-two-month


              Regards,
              Dinesh Jain
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                P
                Pushpa Pareek
                from Jaipur, Rajasthan
                Mar 9, 2010
                Resolved
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                WRONG Plan issued FOR THE MONTH FEB 2010
                To,
                The CRO,
                Bangalore Telephones,
                Yeshawantpur,
                Bangalore.

                Dear Sir,
                Sub: Wrong BSNL Broad Band Plan issued for the month feb2010
                Ref: PhoneNo: [protected]

                I regret to inform you that for the aforesaid monthly bill, you have charged me of Rs. 4500 approx wherein i have opted th plan 750 + but the bill is for 500 combo . I have just checked the same on customer call centre it was surprising that such a renewd govt organisation works like this . It is mental harrasment as I am expecting the bill around Rs 800 and the bill is around Rs 4500 I am 59 year old woman You can check the same on the form as I have written 750 +.
                Kindly expedite the matter and correct the bill. Trust you will do the needful.

                Thanking you,

                Yours faithfully,
                Pushpa Pareek

                From,
                Pushpa Pareek
                F 5 Deepshikha appartment
                Mahatma Gandhi Nagar
                DCM Ajmer Road
                Jaipur 06
                [protected]
                Aug 14, 2020
                Complaint marked as Resolved 

                BSNL Broadband — wrong plan

                i have given my signature everything and asked for unlimited plan but the guy who took the application changed my plan to 250/ no i got bill of Rs 39160. how can i pay that.. guys check while filling the application
                yes its been really happen with me i have taken broadband connection on 22th of dec 2008 . in application i must mention 500c+(home combo) but from there office they change my plan to 500c. i cant know about my plan for three month bcz they send rental of every month and they give usage details of combined three month on April so i got a bill of 4500 how could i been able to paid it plz give some information about consumer forum
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                  S
                  Suhas Prabhakar Jogdeo
                  from Pune, Maharashtra
                  Mar 9, 2010
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                  The internet connectivity on my BSNL landline No.[protected] frequently goes off every 2 minutes or so. Despite number of complaints, there is no improvement.
                  This is what happen to me for 12 months, I fix my own problem. Their connection is also very slow before. If you are using Type 1 modem, change it to Type 2 modem. That will fix the problem. all the workers are and they don't even speak English, instead they speak Kanadish (that i never speek and hear before).

                  I think BSNL is run by bunch o[censored]n-educated people.

                  Good luck
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                    P
                    piyushpandey
                    from Lucknow, Uttar Pradesh
                    Mar 8, 2010
                    Resolved
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                    unsubscrption of wap service"hot model of the day"
                    sir,
                    i am a user of bsnl mobile no [protected] " i want to unsubscribe this wap service.i already sent you a complaint but you can not do any work on it.if this service is not unsubscribed on my number. it is necessary for me to go to consumer forum and change mobile service oprator. so please unsubscribe this wap service on my mobile.
                    thanks
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                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      K
                      Kapil Chopra
                      Mar 8, 2010
                      Resolved
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                      Resolved

                      Help me to unsubscribing the Mobile Investor Subscription Pack. I do not need it i am prepaid user ,i get a service message and by click on it. I automatic subscribing Mobile Investor Subscription Pack and charge INR 30.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      unsub stock my mobile no
                      [protected]
                      BSNL Customer care dose not know about this service. But google help me. Please send a massage.
                      unsub odp to 56505
                      Thank You,

                      For unsubscibing the service for Mobile investor I have send UNSUB ODP to 56505 and i have asked for confirming by CAN ODP YES and then my request is accepted. I was trying to cancel it for about 2-3 months. Thanks again

                      Rishi Jaiswal
                      Roorkee, U.K.
                      Hi
                      Kindly every body note How to unsubscribe the VAS Services especially given by BV-OVRSEA or BP-OVRSEA:
                      58877-Compatiability
                      Find compatibility with your partner and get tips to improve love with her


                      Service Activation Process

                      THERMO <your name> <partner name> to 588777


                      Service De-Activation Process

                      It is usage based


                      Service Tariff

                      Rs. 15/- Month
                      but for deactivation U may send SMS by writing UNSUB SLOV
                      to 58877
                      Also for other as given below:
                      51515 –AOL Intractive
                      Service Activation Process

                      SUB LOVE to 51515 ;SUB PYAAR to 51515 ;SUB LOVE to 51515 ;SUB SENTI to 51515 ;SUB AFFAIR to 51515

                      Service De-Activation Process

                      UNSUB LOVE to 51515 ;UNSUB PYAAR to 51515 ;UNSUB LOVE to 51515 ;UNSUB SENTI to 51515 ;UNSUB AFFAIR to 51515

                      Service Tariff

                      Rs. 30/ month

                      56677-Cellnext
                      Service Activation Process

                      SUB S First three letters of Sun- Sign for eg. SUB SARI to 56677 for ARIES ;SUB (LOVE) TO 56677


                      Service De-Activation Process

                      UNSUB S First three letters of Sun- Sign for eg. SUB SARI to 56677 for ARIES ;UNSUB (LOVE) TO 56677

                      Service Tariff

                      Rs30/Month

                      55666-Live Wire
                      Service Activation Process

                      SLOVE to 55666


                      Service De-Activation Process

                      UNSUBLOVE to 55666

                      Service Tariff

                      Rs30/Month
                      57007-People infocom-Mauj
                      Service Activation Process

                      Mice to[protected] for Monthly Package ) ; Wice to[protected] for Weekly Package )


                      Service De-Activation Process

                      UNSUB to[protected] for Monthly Package ) ; UNSUB to[protected] for Weekly Package )

                      Service Tariff

                      Rs30/Month ;Rs 7/Week
                      52233-Org Informatics
                      Service Activation Process

                      SUBLOVE to 52233


                      Service De-Activation Process

                      UNSUBLOVE to 52233

                      Service Tariff

                      Rs30/Month
                      58888-Time internet
                      Service Activation Process

                      SUB LUVQ to 58888


                      Service De-Activation Process

                      UNSUB LUVQ to 58888

                      Service Tariff

                      Rs. 1 per day

                      58877-Compatiability
                      Find compatibility with your partner and get tips to improve love with her


                      Service Activation Process

                      THERMO <your name> <partner name> to 588777


                      Service De-Activation Process

                      It is usage based


                      Service Tariff

                      Rs. 15/- Month
                      59595-Cain
                      Service Activation Process

                      STARTM LT to 59595 ( for Monthly Package ) ; STARTW LT to 59595 ( for Weekly Package ) ; STARTM LUV to 59595 ( for Monthly Package ) ; STARTW LUV to 59595 ( for Weekly Package ) ; STARTM LH to 59595 ( for Monthly Package ) ; STARTW LH to 59595 ( for Weekly Package )


                      Service De-Activation Process

                      STOPM LT to 59595 ( for Monthly Package ) ; STOPW LT to 59595 ( for Weekly Package ) ; STOPM LUV to 59595 ( for Monthly Package ) ; STOPW LUV to 59595 ( for Weekly Package ) ; STOPM LH to 59595 ( for Monthly Package ) ; STOPW LH to 59595 ( for Weekly Package )

                      Service Tariff

                      Rs15/month ; Rs7/Week
                      12501-Dial net – IVR
                      Service Activation Process

                      1250198


                      Service De-Activation Process

                      1250198

                      Service Tariff

                      Call Rate is @ Rs3/Minute
                      52424-Living Media-Aajtak
                      Service Activation Process

                      SUB LOV to 52424


                      Service De-Activation Process

                      UNSUB LOV to 52424

                      Service Tariff

                      Rs.15/Month
                      53030-One97
                      Service Activation Process

                      SUBISHQ/ISHK to 53030 ( for 10 days ) ;SUBISHQ/ISHK5 to 53030 ( for 5 days ) ; SUBISHQ/ISHK30 ( for 30 days ) ; SUBLOVE to 53030 ( for 10 days ) ;SUBLOVE5 to 53030 ( for 5 days ) ; SUBLOVE30 ( for 30 days ) ;


                      Service De-Activation Process

                      UNSUBISHQ/ISHK to 53030 ( for 10 days ) ;UNSUBISHQ/ISHK5 to 53030 ( for 5 days ) ; UNSUBISHQ/ISHK30 ( for 30 days ) ;UNSUBLOVE to 53030 ( for 10 days ) ;UNSUBLOVE5 to 53030 ( for 5 days ) ; UNSUBLOVE30 ( for 30 days ) ;

                      Service Tariff

                      Rs 10 (10 days) ; Rs 10 (5 days) ; Rs 30 (30 days)
                      52906-Symbotic
                      Service Activation Process

                      SUB LOVE to 52906 ;SUB LUV to 52906 ;


                      Service De-Activation Process

                      UNSUB LOVE to 52906 ;SUB LUV to 52906 ;

                      Service Tariff
                      Price (in Rs.) 1 ( 1 Alerts / Day )
                      51234-Contakt

                      Service Activation Process

                      *456*543# ( Love Tips );*456*143# ( Valentine’s Day )


                      Service De-Activation Process

                      *456*544# ( Love Tips );*456*144# ( Valentine’s Day )

                      Service Tariff

                      Rs.30/Month
                      1250198-Dial net –IVR
                      Service name

                      Love Calculator


                      Service Activation Process

                      Call 12501 98


                      Service Tariff

                      Rs. 3/- min
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                        B
                        bendalesanjay
                        Mar 7, 2010
                        Resolved
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                        Resolved

                        bsnl online recharge (top up) Complaints - Amount debited but not credited in talk value

                        View all bsnl online recharge (top up) complaints
                        bsnl online recharge (top up)

                        Amount debited but not credited in talk value
                        I had done BSNL online recharge (top up of Rs. 110/-) through BSNL portal. But the talkvalue has not been credited till now (07/03/2010 11.42 AM)
                        following Details are as below
                        ___________________________________________________________________
                        Transaction ID Mobile No. Amount Transaction Receipt No. Status of Date Transaction
                        [protected][protected][protected][protected][protected][protected]
                        TXT[protected] [protected] 110.00 4/3/2010 awaiting status Initiated
                        TXT[protected] [protected] 110.00 4/3/2010 awaiting status Initiated
                        TXT[protected] [protected] 55.00 4/1/2010 awaiting status Initiated TXT[protected] [protected] 110.00 4/1/2010 awaiting status Initiated
                        TXT[protected] [protected] 110.00 4/1/2010 awaiting status Initiated
                        ___________________________________________________________________

                        please check and confirm then after Refund Initiated

                        Personal details
                        Sanjay J. Bendale
                        Mobile No.[protected],[protected],[protected],[protected]

                        ICICI Bank A/c No.[protected]

                        Please do needful


                        With best Regards,
                        Sanjay Bendale.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        BSNL — Online Topup/Recharge Not done

                        Hi,

                        I made and online top up of Rs 225 for my BSNL mobile through ICICI Bank website, Prepaid Mobile Recharge tab. Although the amount has been debited from my account but the Mobile has not been recharged. Please acknowledge my payment and do the needful to recharge my mobile. The following are the details:


                        Payee Name : PREPAID MOBILE RECHARGE
                        Address : EURONET WORLDWIDE INDIA PVT LTD
                        WEST QUADRANT, II FLOOR,
                        City : MUMBAI
                        Zip Code : 400051

                        Customer Reference :[protected]

                        Payment Amount : INR 225.00
                        Date of Payment : 18/06/2009
                        Debit Account :[protected]
                        Payment Status : Success

                        Other Details
                        Payment Remarks : 0801


                        Thanks & Regards
                        S M Quazi

                        bsnl online recharge (top up) — bsnl online recharge (top up) Complaints - Amount debited but not credited in talk value

                        bsnl online recharge (top up) Complaints - Amount debited but not credited in talk value

                        View all bsnl online recharge (top up) complaints
                        bsnl online recharge (top up)

                        Amount debited but not credited in talk value
                        I had done BSNL online recharge (top up of Rs. 110/-) through BSNL portal. But the talkvalue has not been credited till now (07/03/2010 11.42 AM)
                        following Details are as below
                        ___________________________________________________________________
                        Transaction ID Mobile No. Amount Transaction Receipt No. Status of Date Transaction
                        [protected][protected][protected][protected][protected][protected]
                        TXT[protected] [protected] 110.00 4/3/2010 awaiting status Initiated
                        TXT[protected] [protected] 110.00 4/3/2010 awaiting status Initiated
                        TXT[protected] [protected] 55.00 4/1/2010 awaiting status Initiated TXT[protected] [protected] 110.00 4/1/2010 awaiting status Initiated
                        TXT[protected] [protected] 110.00 4/1/2010 awaiting status Initiated
                        ___________________________________________________________________

                        please check and confirm then after Refund Initiated

                        Personal details
                        Sanjay J. Bendale
                        Mobile No.[protected],[protected],[protected],[protected]

                        ICICI Bank A/c No.[protected]

                        Please do needful


                        With best Regards,
                        Sanjay Bendale.
                        IT IS VERY COMMON IN BSNL...
                        I THINK YOU WILL NEVER GET REFUND..
                        KINDLY USE PAPER VOUCHER OR C-TOP UP FOR CONFIRMED RECHARGE...

                        DEVRAJ..
                        Sir,

                        I had made a top up of Rs. 110.00 through internet banking and got your confirmation, but no amount was credited and there wasn't any SMS from you (As normally received). Please credit the talk value at the earliest. The details are as under:

                        Mobile No. [protected]
                        Date of transaction: 3/14/2010, 11.06.51 AM
                        Receipt No. [protected]
                        Transaction ID: TXT[protected]

                        Regards,

                        Sanjeev Dwivedy
                        Sir,

                        I had enquired for the validity rechare in the morning about 6:45 am, company has informed that you could recharge with 280 and you will get 240 blance and one year validity. But when I recharged with 280 I had recived only 39.99 only and one year validity then I had contact the customer support then they transformed call to the seiner and seiner has told that your balance will be provided immeditly but still I had not recieced my balance in my mobiles.
                        so, pleasce confrome till when I would recive my balance


                        Mobile No. [protected]
                        Date of recharge : 21/03/2010, 05:20 pm
                        Ref :[protected]

                        Regards,

                        Vinod Maurya
                        I have the same nature of complain : My mobile no - [protected]. I did online topup recharge of Rs 55 on 13/3/10. The talk value has been not yet credited.

                        Regards,

                        Shailendra Kumar deo
                        Hazaribagh
                        Jharkhand

                        BSNL — recharge amount not credited

                        Dear Sir,
                        I am recherged through SBI mobile banking to the BSNL network the Mob no is -[protected] on dated[protected], the amount is Rs.50/- also the transaction was successful but the recharge amount was not credited. so kindly go through the matter and try to return back the credit amount to my Ac no-[protected].

                        Thanks & Regards,
                        Subhash Kumar mallick.
                        i made a top up for 220 Rs throughSBI net banking for my bsnl mobile no [protected] bank amount deducted so far no top up made by BSNL
                        Dear Sir
                        I made and online top up of Rs 135 for my BSNL mobile through IDBI Bank website, Prepaid Mobile Recharge . Although the amount has been debited from my account but the Mobile has not been recharged. Please acknowledge my payment and do the needful to recharge my mobile. The following are the details:

                        Regards,
                        SANGRAM
                        Hi Sir/Madam,

                        I made and online top up of Rs 200 for my BSNL mobile through website with icici bank credentials on 18th feb 2014 afternoon, Prepaid Mobile Recharge . Although the amount has been debited from my account but the Mobile has not been recharged. Please acknowledge my payment and do the needful to recharge my mobile. The following are the details: no:[protected]

                        Regards &amp; thanks,
                        Susmitha
                        Sir,

                        I had made two top up of Rs. 500/- and Rs.300/- through fednet internet banking and got the confirmation that transactions are successful. Money is debited from my accountbBut no amounts are credited to the mobile no. Please credit the talk value at the earliest. The details are as under:

                        1.BSL Mobile No. [protected]
                        Date of transaction: 05/09/2014
                        Transaction ID: S35488367
                        Transaction details : EFT/FNET[protected] [protected] RECHARGE Euron
                        Amount Rs.500/-


                        2.BSNL Mobile No. [protected]
                        Date of transaction: 06/09/2014
                        Transaction ID: S35606716
                        Transaction details : EFT/FNET[protected] [protected] RECHARGE Euron
                        Amount Rs.300/-

                        Kindly credit the amounts to the mobile no or credit back the amounts to my bank account

                        Regards,

                        Jiby P M
                        [protected]
                        bsnl online recharge (top up)

                        Amount debited but not credited in talk value
                        I had done BSNL online recharge (top up of Rs. 132/-) through BSNL portal through ICICI Bank Ref. No. BIL/[protected]/MY3/BSNL_BICI363449. But the talk value has not been credited till now (24.01.2015)
                        following Details are as below
                        ___________________________________________________________________
                        Ref. no. [protected]

                        please check and initiate Refund

                        Personal details
                        S. Dharmaraja
                        Mobile No. [protected]
                        sir do me recharge 1gb
                        mobile no;[protected]
                        Hi,
                        i did 55 online recharge and have not credited amount yet.money was debited in my icici account.


                        Mobile no:[protected]
                        Dear Sir
                        I made and online top up of Rs 110 for my BSNL mobile through SBI Net Banking, Prepaid Mobile Recharge . Although the amount has been debited from my account but the Mobile has not been recharged. Please acknowledge my payment and do the needful to recharge my mobile. The following are the details:

                        MObile No.[protected]

                        Transaction Ref.No.IG0AEHHAH9

                        DATE: 13/06/2015 AT 09:11:24
                        Dear Sir
                        I made and online Tariff plan of Ra's 42 for my BSNL Mobile through SBI Net Banking, Prepaid Mobile Recharge . Although the amount has been debited from my account but the Mobile has not been recharged. Please Return my payment on my SBI A/C N0-[protected] The following are the details:

                        Mobile No.[protected]

                        Transaction I D- PGSM[protected]

                        DATE: 17/10/2015 AT 08:51:42
                        Receipt No.-[protected]
                        Bank Reference No[protected]
                        SBI A/C NO [protected]
                        I made online full talktime RS.110, bank mobile through my bank of India internet banking online transaction, although the amount has been debited talktime my account but still my mobile has not been recharged .please kindly return back to my bank account as soonly .
                        I made online full talktime RS.110, bank mobile through my bank of India internet banking online transaction, although the amount has been debited talktime my account but still my mobile has not been recharged .please kindly return back to my bank account as soonly .
                        Mobile no.[protected]
                        Payment reference: full talktime RS.110
                        Date:15/05/2016
                        Debited bank AC:[protected]
                        Bank:Bank of India
                        Branch: gandhipuram branch
                        Dear Sir

                        I have done online recharge of DATASANGLI_55 Rs 55 amount get debited from my Canara bank account but plan not get updated on my Mobile no [protected]
                        Please acknowledge my payment and do the needful to recharge my mobile.

                        Mobile no [protected]
                        Date 26.02.2017 time 2.40 PM
                        Bank :Canara bank

                        Regards
                        BSNL Customer
                        MBL No : [protected], T.NO:[protected], Date : 26/03/17, Time: 1:34PM, Status: Being Process
                        Bsnl MBL No : [protected], Ref.NO:[protected], Date : 26/03/17, Time: 1:34PM, Status: Being Process, Bank : Synd Bank MBL banking
                        Dear Sir,

                        I regret to inform you that I did not receive my recharge balance of Rs.150/-. I had done recharge through net banking transaction no. JSBI[protected]IGABSAAXS1 on 24th July 2017 time 15:36 PM for Rs.150/-. Kindly request to please recharge balance on my mobile [protected] immediately, without fail. Please cooperate us.
                        Thanking you,

                        Yours Faithfully,

                        Surendra Kamble (Email: [protected]@rediff.com)
                        Mobile No. [protected]
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                          R
                          ritesh
                          from Chandigarh, Chandigarh
                          Mar 6, 2010
                          Resolved
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                          Resolved

                          sir i have accidentelly subscribe the wap service from 58888 . service name is
                          actress of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] .i will we very thak full
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          wap services bsnl — unsubscribe wap services

                          please unsubscribe wap service massages for my mobile no. [protected]
                          My mobile No is [protected]. Please unsubscribe Wap Service massages.

                          Indiatimes — Unsubscribe wap sherlyn 30 service

                          My mobile no. is +[protected]. Kindly unsubscribe all services of indiatimes 58888 from my mobile & stop deduction of 30Rs/month
                          MY BSNL PREPAID NUMBER IS [protected] FROM ALLAHABAD. FOR THE LAST 3 MONTHS I HAVE BEEN CHARGED ILLEGALY Rs30 EVERY MONTH FOR WAP SERVICES ( ACCTRESS OF THE DAY ) THROUGH MESSEGE SENT FROM BP58888 AND ALSO Rs5 EVERYDAY, THE FUNNIEST PART IS THAT THOUGH Rs30 IS BEING DEDUCTED BUT WHEN " UNSUB " MESSEGE IS SENT THEN THE REPLY COMES " SORRY YOU ARE NOT SUBSCRIBED TO ANY SERVICE ", I SEVERAL TIMES CONTACTED BSNL COMPLAINT CENTRE BUT THEY AS USUAL WERE INDIFFERENT, CALLOUS AND SOMETIMES GAVE SILLY SUGGESTIONS WHICH WERE NEVER EFFECTIVE BUT DRAINED OUT SEVERAL RUPEES THROUGH MESSAGE SENT FOR UNSUBSCRIPTION WHICH NEVER WORKED. EVEN WRITING LETTERS TO PRO AND GM BSNL PROVED INEFFECTIVE MAY BE IT WAS BELOW THEIR DIGNITY TO RESOLVE CUSTOMER COMPLAINT. NOW I HAVE ONLY OPTION LEFT TO PERFORM CREMATION OF THE BSNL SIM WHICH I WAS RELUCTANT BECAUSE OF EITHER LOYALTY OR LONG ASSOCIATION WITH IT. EARLIER I THOUGHT THAT I WAS THE ONLY VICTIM BUT THROUGH THIS FORUM I FIND THAT THIS ILLEGAL TRADE / FRAUD IS BEING PLAYED IN CONNIVANCE WITH THE BSNL AUTHORITIES SINCE LONG OTHERWISE HOW A SERVICE PROVIDER OF BSLN STATUS CAN REMAIN SO INDIFFERENT TO SO MANY CUSTOMERS COMPLAINTS.

                          SHANKAR BANERJEE

                          BSNL — unsubscribe wap services

                          For Unsubscribe Shrylen30 Wap services,and also Unsubscribe FTP models services
                          Unsubscribe Hollywood Sizzlers services ...

                          BSNL — Unsubscribe WAP Service

                          My mobile nuumber is [protected], sir please unsubscribe this service WAP SHERLYN 30 pack http://203.199.70.160/site/t.jsp?i=743, http://203.199.70.160/site/t.jsp?i=735
                          last month Rs30 were deducted from my mobile for sherlyn30 service i have no idea what that service is and what they do . Now i got a msg that they will gonna deduct Rs30 again on 26 feb please unsub that service from my mobile and do not ever msg me from 58888.
                          Unsubscribe WAP Service
                          My mobile nuumber is [protected], sir please unsubscribe this service WAP SHERLYN 30 pack
                          Unsubscribe wap service
                          my mobile number is [protected], sir please unsubscribe this service wapsherlyn 30 pack.
                          Unsuascribe wap service
                          my mobile number is [protected], sir please unsubscribe this service wap shelyn 30 pack.
                          sir i have accidentelly subscribe the wap service from 58888 . service name is
                          actress of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] .i will we very thak full
                          i want to deactivate WAP SUBSCRIPTION SERVICE (HOLLYWOOD on my mobile no. [protected],
                          I want unsubscribe the wap service of 58888. it was accidentaly activated and now it is updating every month which deducts my 30rs. per month. This is not fair, they dont even ask if we want to continue. Plz give me the no. to deactivate the service. my no. is [protected]
                          Deactivation of WAP services From Indiatimes 58888
                          sir
                          I am a BSNL user, & my mobile no. is [protected] in the name of my wife Vinita Panwar. I want to unsubscribe WAP services from Indiatimes.com from 58888. Also it is going to renew every month for Rs. 30/-. I do not know how to stop the service and never use the service for a single time and do not know what the service is. You are requested kindly stop the service immediately.
                          Thanking you in anticipation.
                          [protected] Some wap service from[protected] is automaticaly activated in my mobile anddeduction of 30 Rs.per month From my account. I contact 2 customrcare several times but customer care no. is not connected from my no. [protected]. plz solve my both querry...

                          I want to deactivate WAP SUBSCRIPTION SERVICE on my mobile no. [protected]
                          I want unsubscribe the wap service of 58888. it was accidentaly activated and now it is updating every month which deducts my 30rs. per month. This is not fair, they dont even ask if we want to continue. Plz give me the no. to deactivate the service. my no. is [protected].




                          thanking you...
                          sir i have accidentelly subscribe the wap service from 58888 . service name is
                          Hot sizzlers of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] .i will we very thak full
                          [protected] Some wap service from[protected] is automaticaly activated in my mobile anddeduction of 30 Rs.per month From my account. I contact 2 customrcare several times but customer care no. is not connected from my no. [protected]. plz solve my both querry...

                          BSNL — unsubscribe 58888

                          sir,
                          I wish to unsubscribe this service of 58888.I don't have ever subscribe it.Please do it as early as possible
                          sir i have accidentelly subscribe the wap service from 58888 . service name is
                          Hot sizzlers of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] .i will we very thak full
                          sir i have accidentelly subscribe the wap service from 58888 . service name is
                          bollywood diva and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected].i will we very thak full
                          unsubscrption of wap service"sherlyn30 pack"
                          sir,
                          i am a user of bsnl mobile no [protected]. few days ago i subscribed wap service"sherlyn30 pack"from bsnl gprs services.i got a message from 58888 to unsubcribe service they sent a url http://wap1.indiatimes.com/wapsub.html?t=subwaptextsherlyn30&p=mc&a=1 but this url not open on my phone.so i can not unsubscribe this service i want to unsubscribe this wap service.i already sent you a complaint but you can not do any work on it.if this service is not unsubscribed on my number. it is necessary for me to go to consumer forum and change mobile service oprator. so please unsubscribe this wap service on my mobile.
                          thanks
                          I want unsubscribe the wap service of 58888. it was accidentaly activated and now it is updating every month which deducts my 30rs. per month. This is not fair, they dont even ask if we want to continue. Plz give me the no. to deactivate the service. my no. is [protected]
                          sir i have accidentelly subscribe the wap service from 58888 . service name is
                          actress of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] .i will we very thak full
                          plese wap SUBSCRIPTION SERVICE on my mobile no. [protected]

                          B.S.N.L — unsubscribe wap service

                          wap service from"55678 wap servies provider" from my mobile no. [protected] since last 6 month, the amount Rs. 30/- per month is deducted per month. Please unsubscribe the above pack with immediate effect Thanks...

                          BSNL — unsubscribe wap service

                          sir,
                          i am a user of bsnl mobile no [protected]. few days ago i subscribed wap service"hot model of the day"from bsnl gprs services.i got a message from 58888 to unsubcribe service they sent a url http://203.199.70.160/site/t.jsp?i=744 but this url not open on my phone.so i can not unsubscribe this service i want to unsubscribe this wap service.if this service is not unsubscribed on my number. it is necessary for me to go to consumer forum and change mobile service oprator. so please unsubscribe this wap service on my mobile.
                          thanks

                          unsubscribe wap service from 58888 - Comment #1721743 - Image #0
                          please cancel my subscription from Cell One Galaxy at<-d-> and <-t-> & also stop deducting @ Rs 5/ - day .My Mobile No is [protected]
                          sir i have accidentelly subscribe the wap service from 58888 . service name is
                          actress of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] i will we very thak full
                          sir i want to unsubscribe wap actress service from 58888 .my no is [protected].thanks
                          Sir ples unable to all unsubscribe to all service so i request sir please unsubscribe to service my mobile no is[protected].hello tunns and freejob abltr exta do not unsubscribe.
                          sir i have accidentelly subscribe the wap service from 58888 . service name is
                          actress of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] i will we very thak full
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                            R
                            Rabi ranjan gamango
                            from Delhi, Delhi
                            Mar 6, 2010
                            Resolved
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                            Resolved

                            sir,
                            i have paid all the bills of nic card up to january but one bill came and written that i have 1058 balance.
                            my telephone no is radwlm 211062.
                            sir,plz kindly verify my bill.
                            your faithfully
                            rabi
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            BSNL — bsnl nic is not connecting to the net since 1 month

                            sir my bsnl nic is not working since 1 month
                            many errors are coming like user name or password is in valid on the domain
                            but i verified my username & password but it was correct ...
                            username [protected] password same as username
                            I get nic card bill please send for me
                            DEAR SIR,
                            I HAVE NIC CARD, THERE IS SOME CHANGES OF CHARGES 250 TO 350 AND MY PROBLAM IS THIS NO GENERATE OF BILL FROM APRIL AND INFORM ME WHAT THE ECJECT FIGURE OF PAY THIS.
                            SO, KINDLY VERIFICATION OF MY NIC CONNECTION PROCESS.MY NIC NO. IS[protected], CONSUMER NO.40363652.
                            YOURS TRULY,
                            CHANDAN (RANCHI)
                            Sir,
                            Kindly register my land line phone No. 2560149 (Mrs.F.Majaw) so I can pay bills on line.

                            Thanking you.
                            Yours faithfully
                            Mrs.F.Majaw.
                            since last one year i am not getting my NIC-Internet bill. Three months back i went to BSNL office, Ranchi to get the duplicate bill. they gave me a bill for six months, then i deposited about Rs.3000/-. after that again the same thing happened. that means again i am not getting bill. can you tell me, is it my my fault ? if not then why should i suffer? I advise to CMD of BSNL, that if you are unable to manage to serve the bill to its customers, then why not you take back NIC-Services provided to me, after refunding the deposited the amount ?
                            please reply me, if you have a line in reply. your services are very worse since ever.

                            Ajay Kumar Singh
                            Qtr.No. CD-284/3,
                            Dhurwa, Ranchi-834004
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                              V
                              Vijay Kanbarkar
                              from Mumbai, Maharashtra
                              Mar 5, 2010
                              Resolved
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                              Resolved

                              Hi,

                              We are having one BSNL landline in the my mother's name. We are shifted to our new flat which was hardly 50 feet away from the flat in which we were earlier staying. We had apply for shifting this landline to our new flat on 22nd June 2005.
                              But still it is not shifted. Eralier we were told that there is no cable in our building for BSNL connection. Now all the telecommunication companies are providing their services in my building. Even I have one Reliance wired landline and Tataindicom wired broadband.
                              I can't understand why only BSNL is not providing their their serices to their customers?
                              My landline number is (Pune[protected]

                              Please help me.

                              Thanks,
                              Vijay Kanbarkar
                              [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              bsnl shift — shifting

                              dear sir,
                              please put a cable in valavu stop near neethi store godown.lot of connections pending please make an immediate action..
                              adress: valavu stop near neethi godown thottakattukara exchange...
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                                A
                                Amit Gala
                                from Mumbai, Maharashtra
                                Mar 5, 2010
                                Resolved
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                                Resolved

                                I applied for broadband connection with plan 'home250', i got it but after that i applied to change the plan to 'HOME COMBO 500c' on January 14,but i did't got it.
                                I went to the BSNL office to check what is the problem? People working there checked their system, it was showing that the new plan is activated on Jan 21.But it was not visible in the portal.
                                The just said not to use the service according to new plan, use the old one only for now,new plan will be effective from the next month(March).
                                So i waited but the new plan is still not activated.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                i Mr suhag as son of Mrs Taraben. we have BSNL number 2434845 & we disconnect my brodband line. so i request that i alredy paid 12 month advance payment of brodband & also telephone bill so please send me refund thrue cheque on my address. Thank you
                                I was presently staying at Guru Prem Complex, Badlapur (E) holding Tel No. 2692395 and later on shifted to Maulinagar CHS Ltd in 2007. I had applied for shifting the above number, but due to non availability of cable the same could not be shifted. I had requested that as soon as possible new cable be installed in that area so that I can apply and get a new connection. The urgency is that I am holding the post of P.A to Hon'ble Vice-Chairman, M.A.T, Mumbai, and because of that I am required to be in touch with the Hon'ble Vice-Chairman for day to day work. Even the use of mobile is not up to the mark. Also I am intending of going for purchasing a Computer for that Internet connectivity is required.
                                I had spoken with the SDE, Badlapur for the last two years and he has informed me that the file is in process. My humble request is that necessary steps be taken urgently to lay down new cables so that I apply for a new connection and get the same at the earliest.
                                My broad band on telephone no.[protected] is not working since 01-03-

                                2010 kindly do the needful.
                                I got a broadband combo connection at my residence in the month of June, 2010 and till today, I am not able to work on my internet as error 678 was appearing. Numerous complaints have been made to Nandivli Exchange, MIDC Dombivli office and also Kalyan office besides sending e.mails to [protected]@bsnl.com with a copy to [protected]@bsnl.co.in, but of no avail.
                                My residence No.[protected]. Is there anyone in the BSNL who can listen to the customers' grievance ?
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                                  R
                                  RAJESH SINGH
                                  from Jodhpur, Rajasthan
                                  Mar 4, 2010
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                                  Req. for deactivation DEVOTIONAL ALARM
                                  Inspite of several req. made for deactivation of Devotional alarm from 1255536,
                                  no action been taken so far .My mob. no.[protected]
                                  costomer care for bsnl comp.no.k[protected] dt.nov.28.2009
                                  and k[protected] dt. nov23,2009.
                                  pls help us.
                                  ABHIRAM TIWARI
                                  BHATIYANA RATH
                                  HAMIRPUR
                                  UP 210431
                                  my devotional alaram is not deactivating...even coustomer is makimg fool or he is fool itself.
                                  Sir iam trying by four month for deactivate devotional alarm, but devotional alarm is not deactivating and customer care is helping.
                                  Despite several request to immediate deactivation of devotional alarm on my cell no.[protected], no action has been taken from your side and rs.50 is being deducted every fort nightly.My id is rajesh2011.[protected]@rediffmail.com.

                                  You are again requested to immediately discontinue devotional alarm on my cell no.

                                  RAJESH CHAUDHARI
                                  LUCKNOW.
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                                    S
                                    SHIVANANDA KULAL
                                    from Bengaluru, Karnataka
                                    Mar 4, 2010
                                    Resolved
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                                    Resolved

                                    Top up recharge not done, but amount deducted from a/c

                                    Dear Sir / Madam

                                    The below mentioned mail and replies from HDFC. Please go through the same and do the needful. I also talk to your Customer care centre, but they informed me that they are not in a position to do my request.

                                    Please do the needful since I have to get the total recharge amount of Rs.165/- to my mobile [protected]. Eagerly waiting for ur favourable reply.

                                    Regards

                                    SHIVANANDA...
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                                    J.Peter Rajamanickam
                                    from Chennai, Tamil Nadu
                                    Mar 4, 2010
                                    Resolved
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                                    Resolved

                                    Closing of Docket numbers without rectification.

                                    It has become the habit of Thillai Ganga Nagar Telephone Exchange to close the complaint docket numbers without rectifying the fault for my Landline 22672508.
                                    Docket No.56127863 dated 14th Feb 2010 was closed without attending to faults.So I had to obtain another Docket No.56131208 dated 15th Feb 2010.
                                    Similarly Docket No.55504940 dated 27th Feb 2010 was closed without attending or rectifying the defect with a SMS "[protected]Landline...
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                                    V
                                    VINEET WALIA
                                    from Ambala, Haryana
                                    Mar 3, 2010
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                                    Sir,
                                    I am a prepaid customer of BSNL Haryana since many years. I got an sms on[protected] that BSNL is giving 20% extra talktime on top-up of Rs. 550/- MRP and above. I got recharge my mobile number [protected] on[protected] at 07:44 a.m., but i got talktime of Rs. 493/- only. I want my remaining balance.
                                    i called customer care number [protected] three times, but don't get any solution. i send an email on BSNL mail id: [protected]@bsnl.co.in but there is no reply from that mail.

                                    BSNL Mobile — cheating is anticipated

                                    Sir,


                                    i have received a text message from 'TA-WEBSMS'.the contents of the message is as follows.
                                    'CONTACT MRS ROSE.EMAIL:[protected]@live.com.FOR YOUR WINNING AMOUNT OF {SEVEN HUNDRED &FIFTY THOUSAND}SHELL PROMO'
                                    What should i do sir?my cell number is[protected]
                                    Previous day i only saw cricket score on site of bsnl gallaxy which is free & home site. there was 154 ru. balance in my mobile after 1pm then i saw 0 balance on 11 pm when i am in hurry & emergency.
                                    So bsnl compony cut 154 ru. for my checking cricket score on home site..
                                    please i want my balance which i lost...
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