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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 651

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A
ab1944
from Delhi, Delhi
Mar 12, 2010
Resolved
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Resolved

I have received the following message on my CellOne Mobile phone in Chennai from TM-BT-PTC as under, which I am uploading on your website for the information of all your users/browsers (having BSNL connections) so that they are careful about such SMSs which may be hoax messages to defraud/cheat unsuspecting people:
“YOUR MOBILE-NUMBER HAS WON-USD 750,000.00 IN THE 2010 BT-MOBILE-DRAW, TO CLAIM YOUR-PRIZE SEND YOUR NAMES, AGE, TEL AND ADDRESS TO: [protected]@hotmail.com
Sender :TM-BT-PLC
Message centre :
[protected].”
Aug 13, 2020
Complaint marked as Resolved 
I have recieved the same msg on my Airtel Mobile.

Why is this happening?
What is the problem, what are the measures we can take about it?


Whay these people play with our emotions?
How to file case against them???
I have recieved the same msg on my Vodafone Mobile.

How can we stop this???
royal garden tower b wing r no 101 opp milenium hospital kausa mumbra thane 400612 mumbai maharshtra age.18...[protected]
The Govt of India should take action against this type of people.
I am also in receipt of such message. After doing the procedures they are telling that u have to come to HQs Royal Bank of Scotland at London, UK or pay Rs 31000 as fee for appointing Attorney to sign on your behalf. The money will be transfered to your bank acct. Pl advice soon. Thanks
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    D
    DINSHAW BATLIWALA
    from Chennai, Tamil Nadu
    Mar 12, 2010
    Resolved
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    Resolved

    Dear Sir,
    I have been a regular and loyal BSNL user for more than 20 years.
    About 5 years ago after i had purchased my residence at Block 2, Flat 4 ,3 Bhavanthiyar street,Kamarajpuram,Tambaram , Chennai 600 073,i had applied for my second BSNL line [protected] First[protected].When i had applied i was promised a regular fixed landline ,but i was given a WILL Phone.This number[protected] does not work from day one.What i want to know is WHY IS BSNL NOT GIVING A REGULAR CONNECTION WHEN THERE ARE OTHER NUMBERS (REGULAR CONNECTION) IN THE SAME FLAT.IS IT SO DIFFICULT TO PROVIDE A REGULAR CONNECTION.WHEN OTHER PROVIDERS ARE WILLING TO DO THE SAME.
    I ALSO LIKE TO PLACE ON RECORD THAT I HAVE SENT NUMERIOUS EMAILS BUT TO NO AVAIL.LET ME ALSO TELL YOU THAT I HAVE SAMLL CHILDREN WHO ALSO STAY ALONE.If this is the type of service they are going to provide i will not only be forced to surrender the line ,but also take a connection from some private provider.
    I hope someone will look into this issue and solve this issue at the earliest.

    Regards
    Dinshaw
    When contacted they replaced the instrument .This works only in there own office and not at my residence.
    Aug 14, 2020
    Complaint marked as Resolved 
    I have been a regular and loyal BSNL user for more than12 years.
    I had connection government office EMPLOYEES PROVIDENT FUND ORGANISATION SRO AMBATTUR r-40 A, TNHB COMPLEX MUGAPPAIR EAST CHENNAI-37 The following landline numbers not working mentioned below.

    1.[protected].[protected]. 26350120
    I hope someone will look into this issue and solve this issue at the earliest.
    We are user of BSNL Landline telephone for the past many years our telephone no. is 26610841 is located in chennai area in Flower Road (kilpauk exchange). The phone is not working past 5 days and inspite of giving several complaints over Phone and they gave us complain no:56538554 but there is no feed back and I spoke with the Divisional Engineer on 1st July 2010 and asked me to speak with Mr. Palayathan who is looking after kilpauk area and I spoke with him also he told me that he will send a person immediately but there is no action has been taken. We informed so many times daily but till date it is dead... and we are paying BSNL bill promptly every month. It is embarrassing us lot.
    Please do not the needfull to rectify the problem soon.

    Chandrakant Jain
    Phone:[protected]
    our flat has 7 out of 10 flats having BSNL landline connections

    but often it is not working

    repeated report does'nt work out

    our landline nos are 24719399, 23710797, 24716603, 23701035, 24719094, 24851519, 24711616

    so please repair the entire flat connection
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      S
      shahil shah
      from Hyderabad, Telangana
      Mar 10, 2010
      Resolved
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      I have purchased an internet plan of BSNL in which i'm getting a download of 1 GB per month in that context I had lodged a complaint 4 days before and there is no result yet. My complaint is that my net linking is not proper and half of my capacity is wasted in connecting and reconnecting. The problem is i'm a research student and with the amount of MB wasted i can download atleast 100's of research papers. I called them twice and pleaded to please see to the situation but i think its worthless to them, so in that context what should I do, should I approach TRAI or Consumer forum or what to do I really dont understand because I think i'm a research student and i should do research instead of asking queries like this. Somebody please reply back on my mail ID [protected]@hotmail.com. Thanks in Advance
      Aug 14, 2020
      Complaint marked as Resolved 
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        N
        Nitesh Saxena
        from Hyderabad, Telangana
        Mar 10, 2010
        Resolved
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        BSNL office at KPHB(Kukatpally, Hyderabad) is constantly denying to accept the application form for new telephone connection for home use at Pragathi Nagar.
        I am facing this prblem since 3-4 months.
        When I first approached BSNL office at KPHB with the application form, the officer denied to take the form saying there are no lines at present at Pragathi Nagar.
        She asked me to visit Telephone exchange at Nizampet and check if they are providing the new line for required location. When I spoke to engineer at exchange, he replied saying it may take 3 months and that too not sure.
        I applied again after 3 months at KPHB office and they again denied saying the same reason.
        I don't understand why these people constantly trouble people for availing the service.
        This doesn't make good reputation of such a huge governmental firm of India.
        Aug 14, 2020
        Complaint marked as Resolved 
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          S
          Sameer Sudhir Bhide
          from Mumbai, Maharashtra
          Mar 10, 2010
          Resolved
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          Resolved

          We the citizens of nallasopara are very discontented by the service provided by BSNL. The landline bills are not regular, that they are not sent to the consumers regularly due to which they are not able to pay the bills resulting in disconnection of the phone.
          The BSNL authorities blame the Post Office for not posting the bills. Now this is definitely not the mistake of the customers. If they don't receive the bill how would they pay for it..???. Last week when i went to ask for duplicate bill the person said that the system is not generating the bill. So how to pay the bill..???
          Really the customers are very much discontented by the worst service provided and need a change and a sigh of relief......
          Aug 14, 2020
          Complaint marked as Resolved 
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            B
            BASAVARAJ
            from Mumbai, Maharashtra
            Mar 10, 2010
            Resolved
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            Resolved

            Beyond many request to repair the dead telephone, BSNL bangalore telecom, sanjaynagar exchange telephone department concerned officers are rudly behaving. Their response is very arrogant.
            Aug 14, 2020
            Complaint marked as Resolved 

            BSNL — phone completely dead

            My landline number [protected] has been completely dead from past 2 weeks. So, request the concern authorities to address and rectify the problem as soon as possible.
            Our Telephone # is[protected].

            Couple of days back the line was completely dead in spite of our prompt payment and once we logged the complaint, it was working for 6 hours. We even got a phone call from BSNL confirming working.
            But again after 6 hours again it has become dead completely.

            Can you please have this rectified immediately.

            Thanks & Regards,
            Manikandan
            Dear Sir

            My Telephone no 28512947 is not working since 02 Apr and online complaint is lodged. the doc no is 0029. kindly do the needful.

            Thanks and regards
            S.Viswanathan
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              P
              plalrohit kumar
              from Anand, Gujarat
              Mar 10, 2010
              Resolved
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              Sir, on my m.no.[protected]-"BSNL-cricket alert service" is activated from 3.3.10 without my request. Even after requesting custom care, sending mail on 5.3.10 and making complaint on telephone No.[protected], this service has not been deactivated. Please de-activate and in future please not activate any such service.
              Aug 13, 2020
              Complaint marked as Resolved 
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                H
                hiten
                from Mumbai, Maharashtra
                Mar 9, 2010
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                i had not reciveing my bill from last two month from febuary & due to that i can not pay my bill from last two month. my internet service get disconnected due to that.
                please do the need full
                Compliment of the day.
                I have not received the land line bills from the month of December, 2009, January-2010 & feburary - 2010. which were to be issued by your office on January, Feburary and March. As Such you are requested to let me know by what time I will get the bill and what the balance ammount is required to deposit.
                Regard.
                Jai Dev Sethi
                3 Canal Road, Jammu 180016
                Phone No:[protected]
                sir,

                we have have not ecieved our telephone lanline bill since dec09 at home address.

                Please help to get the bill at time.



                Address:-

                19, vikas vihar colony,
                canal road, gangyal, Jammu-180010

                Tel :- 2481224
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                  A
                  A.THAJULAL
                  from Alampur, Telangana
                  Mar 9, 2010
                  Resolved
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                  Resolved

                  Sir/Madam,

                  Please deactivate my cellone post paid connection no.[protected] immediately since my mobile has been stolen today at 8.45 pm today. I am not responsible for any calls that are made through this number since its theft.

                  Please take necessary action and confirm the deactivation immediately.

                  For your information, your customer care officials on duty today from 9 pm in the call centre no.1500,1503,[protected],[protected],have not bothered to attend my calls repeatedly and kept me waiting for more than 10 minutes and disconnected eventually. This kind of harrassment at important time when my complaint is not being taken for protection of my interest shows the total indifference attitude towards the customer and have decided to go for private service providers.
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  CellOne — how to deactivate

                  hello sir, my cell no [protected], it was in excell gold plan, i want covert it general & morover i want to go with new plan that is some power plan, so please give me the details about deactivation prosedure & about power plan.
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                    V
                    VaishnaviDurga Thulasiram
                    Mar 9, 2010
                    Resolved
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                    Resolved

                    Sir,
                    This is regarding Bill No.[protected] for the telephone no. 26175397 . I have paid this bill (amount Rs542) on 25.2.2010 through
                    the BSNL online portal using ICICI Internet banking, which is also confirmed by BSNL. But again on 2.3.2010 , bill amount (Rs.542 ) is deducted from my ICICI savings account through auto payment for the same bill .

                    Kindly do the needful in this regard. Please arrange to adjust this amount in my next bill.

                    Thanks and regards
                    Vaishnavi
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Sir
                    We have applied the Land line and broad band in Guru marketing (Franchisee-Bsnl) who have installed stall in Kolathur and Pd Rs 500 advance and received the bill and they have committed they will install within 7 days and we have spoke to concern telephone exchange to Mr. Gunasekar on 15 of March 2010 he told that there is line problem so they have committed they will clear it install before 19.03.10 and today we have spoke to he his telling they cannot install so it will take another 15 days so if we have got information before paying we will go to any other connections please reply ASAP and Account name applied Mr. G Meganathan
                    Registered number 52192960
                    Address Plot no 4, 3rd street, devaki nagar, kolathur, chennai-600 099



                    Regards
                    Ramesh N
                    Dear sir,

                    This is regarding Ph.no.[protected], bill that the bill i recieved for the broadband is in monthly wise, but while appling for the connection i asked for yearly billing. so please change the bill in yearly wise.

                    Kindly do the needful at the earliest.

                    Regards
                    Balakumar,
                    #31, mother therasa street,
                    Jak nagar,
                    Thirumullaivoyal,
                    Chennai -600062,
                    sir,
                    my telephone No.26510335 bill No.[protected]. I received bill amount Rs.602 there is god plan Rs.200 extra. I am not subscribe that God Plan. You check the last month bill also. Please revise my bill to make the payment as soon as possible.

                    Regards,
                    K.P.Jayadeep
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                      C
                      Charnjeet Ram
                      from Chandigarh, Chandigarh
                      Mar 9, 2010
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                      Hi ,
                      My Telephone no working from last two month please give me the reason .
                      My phone No [protected] key pad locked please unlocke
                      Dear Sir,
                      Please not May Tel Phone No.[protected] telephone-not-working-from-two-month


                      Regards,
                      Dinesh Jain
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                        P
                        Pushpa Pareek
                        from Jaipur, Rajasthan
                        Mar 9, 2010
                        Resolved
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                        WRONG Plan issued FOR THE MONTH FEB 2010
                        To,
                        The CRO,
                        Bangalore Telephones,
                        Yeshawantpur,
                        Bangalore.

                        Dear Sir,
                        Sub: Wrong BSNL Broad Band Plan issued for the month feb2010
                        Ref: PhoneNo: [protected]

                        I regret to inform you that for the aforesaid monthly bill, you have charged me of Rs. 4500 approx wherein i have opted th plan 750 + but the bill is for 500 combo . I have just checked the same on customer call centre it was surprising that such a renewd govt organisation works like this . It is mental harrasment as I am expecting the bill around Rs 800 and the bill is around Rs 4500 I am 59 year old woman You can check the same on the form as I have written 750 +.
                        Kindly expedite the matter and correct the bill. Trust you will do the needful.

                        Thanking you,

                        Yours faithfully,
                        Pushpa Pareek

                        From,
                        Pushpa Pareek
                        F 5 Deepshikha appartment
                        Mahatma Gandhi Nagar
                        DCM Ajmer Road
                        Jaipur 06
                        [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        BSNL Broadband — wrong plan

                        i have given my signature everything and asked for unlimited plan but the guy who took the application changed my plan to 250/ no i got bill of Rs 39160. how can i pay that.. guys check while filling the application
                        yes its been really happen with me i have taken broadband connection on 22th of dec 2008 . in application i must mention 500c+(home combo) but from there office they change my plan to 500c. i cant know about my plan for three month bcz they send rental of every month and they give usage details of combined three month on April so i got a bill of 4500 how could i been able to paid it plz give some information about consumer forum
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                          S
                          Suhas Prabhakar Jogdeo
                          from Pune, Maharashtra
                          Mar 9, 2010
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                          The internet connectivity on my BSNL landline No.[protected] frequently goes off every 2 minutes or so. Despite number of complaints, there is no improvement.
                          This is what happen to me for 12 months, I fix my own problem. Their connection is also very slow before. If you are using Type 1 modem, change it to Type 2 modem. That will fix the problem. all the workers are and they don't even speak English, instead they speak Kanadish (that i never speek and hear before).

                          I think BSNL is run by bunch o[censored]n-educated people.

                          Good luck
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                            P
                            piyushpandey
                            from Lucknow, Uttar Pradesh
                            Mar 8, 2010
                            Resolved
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                            Resolved

                            unsubscrption of wap service"hot model of the day"
                            sir,
                            i am a user of bsnl mobile no [protected] " i want to unsubscribe this wap service.i already sent you a complaint but you can not do any work on it.if this service is not unsubscribed on my number. it is necessary for me to go to consumer forum and change mobile service oprator. so please unsubscribe this wap service on my mobile.
                            thanks
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                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              K
                              Kapil Chopra
                              Mar 8, 2010
                              Resolved
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                              Resolved

                              Help me to unsubscribing the Mobile Investor Subscription Pack. I do not need it i am prepaid user ,i get a service message and by click on it. I automatic subscribing Mobile Investor Subscription Pack and charge INR 30.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              unsub stock my mobile no
                              [protected]
                              BSNL Customer care dose not know about this service. But google help me. Please send a massage.
                              unsub odp to 56505
                              Thank You,

                              For unsubscibing the service for Mobile investor I have send UNSUB ODP to 56505 and i have asked for confirming by CAN ODP YES and then my request is accepted. I was trying to cancel it for about 2-3 months. Thanks again

                              Rishi Jaiswal
                              Roorkee, U.K.
                              Hi
                              Kindly every body note How to unsubscribe the VAS Services especially given by BV-OVRSEA or BP-OVRSEA:
                              58877-Compatiability
                              Find compatibility with your partner and get tips to improve love with her


                              Service Activation Process

                              THERMO <your name> <partner name> to 588777


                              Service De-Activation Process

                              It is usage based


                              Service Tariff

                              Rs. 15/- Month
                              but for deactivation U may send SMS by writing UNSUB SLOV
                              to 58877
                              Also for other as given below:
                              51515 –AOL Intractive
                              Service Activation Process

                              SUB LOVE to 51515 ;SUB PYAAR to 51515 ;SUB LOVE to 51515 ;SUB SENTI to 51515 ;SUB AFFAIR to 51515

                              Service De-Activation Process

                              UNSUB LOVE to 51515 ;UNSUB PYAAR to 51515 ;UNSUB LOVE to 51515 ;UNSUB SENTI to 51515 ;UNSUB AFFAIR to 51515

                              Service Tariff

                              Rs. 30/ month

                              56677-Cellnext
                              Service Activation Process

                              SUB S First three letters of Sun- Sign for eg. SUB SARI to 56677 for ARIES ;SUB (LOVE) TO 56677


                              Service De-Activation Process

                              UNSUB S First three letters of Sun- Sign for eg. SUB SARI to 56677 for ARIES ;UNSUB (LOVE) TO 56677

                              Service Tariff

                              Rs30/Month

                              55666-Live Wire
                              Service Activation Process

                              SLOVE to 55666


                              Service De-Activation Process

                              UNSUBLOVE to 55666

                              Service Tariff

                              Rs30/Month
                              57007-People infocom-Mauj
                              Service Activation Process

                              Mice to[protected] for Monthly Package ) ; Wice to[protected] for Weekly Package )


                              Service De-Activation Process

                              UNSUB to[protected] for Monthly Package ) ; UNSUB to[protected] for Weekly Package )

                              Service Tariff

                              Rs30/Month ;Rs 7/Week
                              52233-Org Informatics
                              Service Activation Process

                              SUBLOVE to 52233


                              Service De-Activation Process

                              UNSUBLOVE to 52233

                              Service Tariff

                              Rs30/Month
                              58888-Time internet
                              Service Activation Process

                              SUB LUVQ to 58888


                              Service De-Activation Process

                              UNSUB LUVQ to 58888

                              Service Tariff

                              Rs. 1 per day

                              58877-Compatiability
                              Find compatibility with your partner and get tips to improve love with her


                              Service Activation Process

                              THERMO <your name> <partner name> to 588777


                              Service De-Activation Process

                              It is usage based


                              Service Tariff

                              Rs. 15/- Month
                              59595-Cain
                              Service Activation Process

                              STARTM LT to 59595 ( for Monthly Package ) ; STARTW LT to 59595 ( for Weekly Package ) ; STARTM LUV to 59595 ( for Monthly Package ) ; STARTW LUV to 59595 ( for Weekly Package ) ; STARTM LH to 59595 ( for Monthly Package ) ; STARTW LH to 59595 ( for Weekly Package )


                              Service De-Activation Process

                              STOPM LT to 59595 ( for Monthly Package ) ; STOPW LT to 59595 ( for Weekly Package ) ; STOPM LUV to 59595 ( for Monthly Package ) ; STOPW LUV to 59595 ( for Weekly Package ) ; STOPM LH to 59595 ( for Monthly Package ) ; STOPW LH to 59595 ( for Weekly Package )

                              Service Tariff

                              Rs15/month ; Rs7/Week
                              12501-Dial net – IVR
                              Service Activation Process

                              1250198


                              Service De-Activation Process

                              1250198

                              Service Tariff

                              Call Rate is @ Rs3/Minute
                              52424-Living Media-Aajtak
                              Service Activation Process

                              SUB LOV to 52424


                              Service De-Activation Process

                              UNSUB LOV to 52424

                              Service Tariff

                              Rs.15/Month
                              53030-One97
                              Service Activation Process

                              SUBISHQ/ISHK to 53030 ( for 10 days ) ;SUBISHQ/ISHK5 to 53030 ( for 5 days ) ; SUBISHQ/ISHK30 ( for 30 days ) ; SUBLOVE to 53030 ( for 10 days ) ;SUBLOVE5 to 53030 ( for 5 days ) ; SUBLOVE30 ( for 30 days ) ;


                              Service De-Activation Process

                              UNSUBISHQ/ISHK to 53030 ( for 10 days ) ;UNSUBISHQ/ISHK5 to 53030 ( for 5 days ) ; UNSUBISHQ/ISHK30 ( for 30 days ) ;UNSUBLOVE to 53030 ( for 10 days ) ;UNSUBLOVE5 to 53030 ( for 5 days ) ; UNSUBLOVE30 ( for 30 days ) ;

                              Service Tariff

                              Rs 10 (10 days) ; Rs 10 (5 days) ; Rs 30 (30 days)
                              52906-Symbotic
                              Service Activation Process

                              SUB LOVE to 52906 ;SUB LUV to 52906 ;


                              Service De-Activation Process

                              UNSUB LOVE to 52906 ;SUB LUV to 52906 ;

                              Service Tariff
                              Price (in Rs.) 1 ( 1 Alerts / Day )
                              51234-Contakt

                              Service Activation Process

                              *456*543# ( Love Tips );*456*143# ( Valentine’s Day )


                              Service De-Activation Process

                              *456*544# ( Love Tips );*456*144# ( Valentine’s Day )

                              Service Tariff

                              Rs.30/Month
                              1250198-Dial net –IVR
                              Service name

                              Love Calculator


                              Service Activation Process

                              Call 12501 98


                              Service Tariff

                              Rs. 3/- min
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                                B
                                bendalesanjay
                                Mar 7, 2010
                                Resolved
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                                Resolved

                                bsnl online recharge (top up) Complaints - Amount debited but not credited in talk value

                                View all bsnl online recharge (top up) complaints
                                bsnl online recharge (top up)

                                Amount debited but not credited in talk value
                                I had done BSNL online recharge (top up of Rs. 110/-) through BSNL portal. But the talkvalue has not been credited till now (07/03/2010 11.42 AM)
                                following Details are as below
                                ___________________________________________________________________
                                Transaction ID Mobile No. Amount Transaction Receipt No. Status of Date Transaction
                                [protected][protected][protected][protected][protected][protected]
                                TXT[protected] [protected] 110.00 4/3/2010 awaiting status Initiated
                                TXT[protected] [protected] 110.00 4/3/2010 awaiting status Initiated
                                TXT[protected] [protected] 55.00 4/1/2010 awaiting status Initiated TXT[protected] [protected] 110.00 4/1/2010 awaiting status Initiated
                                TXT[protected] [protected] 110.00 4/1/2010 awaiting status Initiated
                                ___________________________________________________________________

                                please check and confirm then after Refund Initiated

                                Personal details
                                Sanjay J. Bendale
                                Mobile No.[protected],[protected],[protected],[protected]

                                ICICI Bank A/c No.[protected]

                                Please do needful


                                With best Regards,
                                Sanjay Bendale.
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                BSNL — Online Topup/Recharge Not done

                                Hi,

                                I made and online top up of Rs 225 for my BSNL mobile through ICICI Bank website, Prepaid Mobile Recharge tab. Although the amount has been debited from my account but the Mobile has not been recharged. Please acknowledge my payment and do the needful to recharge my mobile. The following are the details:


                                Payee Name : PREPAID MOBILE RECHARGE
                                Address : EURONET WORLDWIDE INDIA PVT LTD
                                WEST QUADRANT, II FLOOR,
                                City : MUMBAI
                                Zip Code : 400051

                                Customer Reference :[protected]

                                Payment Amount : INR 225.00
                                Date of Payment : 18/06/2009
                                Debit Account :[protected]
                                Payment Status : Success

                                Other Details
                                Payment Remarks : 0801


                                Thanks & Regards
                                S M Quazi

                                bsnl online recharge (top up) — bsnl online recharge (top up) Complaints - Amount debited but not credited in talk value

                                bsnl online recharge (top up) Complaints - Amount debited but not credited in talk value

                                View all bsnl online recharge (top up) complaints
                                bsnl online recharge (top up)

                                Amount debited but not credited in talk value
                                I had done BSNL online recharge (top up of Rs. 110/-) through BSNL portal. But the talkvalue has not been credited till now (07/03/2010 11.42 AM)
                                following Details are as below
                                ___________________________________________________________________
                                Transaction ID Mobile No. Amount Transaction Receipt No. Status of Date Transaction
                                [protected][protected][protected][protected][protected][protected]
                                TXT[protected] [protected] 110.00 4/3/2010 awaiting status Initiated
                                TXT[protected] [protected] 110.00 4/3/2010 awaiting status Initiated
                                TXT[protected] [protected] 55.00 4/1/2010 awaiting status Initiated TXT[protected] [protected] 110.00 4/1/2010 awaiting status Initiated
                                TXT[protected] [protected] 110.00 4/1/2010 awaiting status Initiated
                                ___________________________________________________________________

                                please check and confirm then after Refund Initiated

                                Personal details
                                Sanjay J. Bendale
                                Mobile No.[protected],[protected],[protected],[protected]

                                ICICI Bank A/c No.[protected]

                                Please do needful


                                With best Regards,
                                Sanjay Bendale.
                                IT IS VERY COMMON IN BSNL...
                                I THINK YOU WILL NEVER GET REFUND..
                                KINDLY USE PAPER VOUCHER OR C-TOP UP FOR CONFIRMED RECHARGE...

                                DEVRAJ..
                                Sir,

                                I had made a top up of Rs. 110.00 through internet banking and got your confirmation, but no amount was credited and there wasn't any SMS from you (As normally received). Please credit the talk value at the earliest. The details are as under:

                                Mobile No. [protected]
                                Date of transaction: 3/14/2010, 11.06.51 AM
                                Receipt No. [protected]
                                Transaction ID: TXT[protected]

                                Regards,

                                Sanjeev Dwivedy
                                Sir,

                                I had enquired for the validity rechare in the morning about 6:45 am, company has informed that you could recharge with 280 and you will get 240 blance and one year validity. But when I recharged with 280 I had recived only 39.99 only and one year validity then I had contact the customer support then they transformed call to the seiner and seiner has told that your balance will be provided immeditly but still I had not recieced my balance in my mobiles.
                                so, pleasce confrome till when I would recive my balance


                                Mobile No. [protected]
                                Date of recharge : 21/03/2010, 05:20 pm
                                Ref :[protected]

                                Regards,

                                Vinod Maurya
                                I have the same nature of complain : My mobile no - [protected]. I did online topup recharge of Rs 55 on 13/3/10. The talk value has been not yet credited.

                                Regards,

                                Shailendra Kumar deo
                                Hazaribagh
                                Jharkhand

                                BSNL — recharge amount not credited

                                Dear Sir,
                                I am recherged through SBI mobile banking to the BSNL network the Mob no is -[protected] on dated[protected], the amount is Rs.50/- also the transaction was successful but the recharge amount was not credited. so kindly go through the matter and try to return back the credit amount to my Ac no-[protected].

                                Thanks & Regards,
                                Subhash Kumar mallick.
                                i made a top up for 220 Rs throughSBI net banking for my bsnl mobile no [protected] bank amount deducted so far no top up made by BSNL
                                Dear Sir
                                I made and online top up of Rs 135 for my BSNL mobile through IDBI Bank website, Prepaid Mobile Recharge . Although the amount has been debited from my account but the Mobile has not been recharged. Please acknowledge my payment and do the needful to recharge my mobile. The following are the details:

                                Regards,
                                SANGRAM
                                Hi Sir/Madam,

                                I made and online top up of Rs 200 for my BSNL mobile through website with icici bank credentials on 18th feb 2014 afternoon, Prepaid Mobile Recharge . Although the amount has been debited from my account but the Mobile has not been recharged. Please acknowledge my payment and do the needful to recharge my mobile. The following are the details: no:[protected]

                                Regards &amp; thanks,
                                Susmitha
                                Sir,

                                I had made two top up of Rs. 500/- and Rs.300/- through fednet internet banking and got the confirmation that transactions are successful. Money is debited from my accountbBut no amounts are credited to the mobile no. Please credit the talk value at the earliest. The details are as under:

                                1.BSL Mobile No. [protected]
                                Date of transaction: 05/09/2014
                                Transaction ID: S35488367
                                Transaction details : EFT/FNET[protected] [protected] RECHARGE Euron
                                Amount Rs.500/-


                                2.BSNL Mobile No. [protected]
                                Date of transaction: 06/09/2014
                                Transaction ID: S35606716
                                Transaction details : EFT/FNET[protected] [protected] RECHARGE Euron
                                Amount Rs.300/-

                                Kindly credit the amounts to the mobile no or credit back the amounts to my bank account

                                Regards,

                                Jiby P M
                                [protected]
                                bsnl online recharge (top up)

                                Amount debited but not credited in talk value
                                I had done BSNL online recharge (top up of Rs. 132/-) through BSNL portal through ICICI Bank Ref. No. BIL/[protected]/MY3/BSNL_BICI363449. But the talk value has not been credited till now (24.01.2015)
                                following Details are as below
                                ___________________________________________________________________
                                Ref. no. [protected]

                                please check and initiate Refund

                                Personal details
                                S. Dharmaraja
                                Mobile No. [protected]
                                sir do me recharge 1gb
                                mobile no;[protected]
                                Hi,
                                i did 55 online recharge and have not credited amount yet.money was debited in my icici account.


                                Mobile no:[protected]
                                Dear Sir
                                I made and online top up of Rs 110 for my BSNL mobile through SBI Net Banking, Prepaid Mobile Recharge . Although the amount has been debited from my account but the Mobile has not been recharged. Please acknowledge my payment and do the needful to recharge my mobile. The following are the details:

                                MObile No.[protected]

                                Transaction Ref.No.IG0AEHHAH9

                                DATE: 13/06/2015 AT 09:11:24
                                Dear Sir
                                I made and online Tariff plan of Ra's 42 for my BSNL Mobile through SBI Net Banking, Prepaid Mobile Recharge . Although the amount has been debited from my account but the Mobile has not been recharged. Please Return my payment on my SBI A/C N0-[protected] The following are the details:

                                Mobile No.[protected]

                                Transaction I D- PGSM[protected]

                                DATE: 17/10/2015 AT 08:51:42
                                Receipt No.-[protected]
                                Bank Reference No[protected]
                                SBI A/C NO [protected]
                                I made online full talktime RS.110, bank mobile through my bank of India internet banking online transaction, although the amount has been debited talktime my account but still my mobile has not been recharged .please kindly return back to my bank account as soonly .
                                I made online full talktime RS.110, bank mobile through my bank of India internet banking online transaction, although the amount has been debited talktime my account but still my mobile has not been recharged .please kindly return back to my bank account as soonly .
                                Mobile no.[protected]
                                Payment reference: full talktime RS.110
                                Date:15/05/2016
                                Debited bank AC:[protected]
                                Bank:Bank of India
                                Branch: gandhipuram branch
                                Dear Sir

                                I have done online recharge of DATASANGLI_55 Rs 55 amount get debited from my Canara bank account but plan not get updated on my Mobile no [protected]
                                Please acknowledge my payment and do the needful to recharge my mobile.

                                Mobile no [protected]
                                Date 26.02.2017 time 2.40 PM
                                Bank :Canara bank

                                Regards
                                BSNL Customer
                                MBL No : [protected], T.NO:[protected], Date : 26/03/17, Time: 1:34PM, Status: Being Process
                                Bsnl MBL No : [protected], Ref.NO:[protected], Date : 26/03/17, Time: 1:34PM, Status: Being Process, Bank : Synd Bank MBL banking
                                Dear Sir,

                                I regret to inform you that I did not receive my recharge balance of Rs.150/-. I had done recharge through net banking transaction no. JSBI[protected]IGABSAAXS1 on 24th July 2017 time 15:36 PM for Rs.150/-. Kindly request to please recharge balance on my mobile [protected] immediately, without fail. Please cooperate us.
                                Thanking you,

                                Yours Faithfully,

                                Surendra Kamble (Email: [protected]@rediff.com)
                                Mobile No. [protected]
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                                  R
                                  ritesh
                                  from Chandigarh, Chandigarh
                                  Mar 6, 2010
                                  Resolved
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                                  Resolved

                                  sir i have accidentelly subscribe the wap service from 58888 . service name is
                                  actress of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] .i will we very thak full
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  wap services bsnl — unsubscribe wap services

                                  please unsubscribe wap service massages for my mobile no. [protected]
                                  My mobile No is [protected]. Please unsubscribe Wap Service massages.

                                  Indiatimes — Unsubscribe wap sherlyn 30 service

                                  My mobile no. is +[protected]. Kindly unsubscribe all services of indiatimes 58888 from my mobile & stop deduction of 30Rs/month
                                  MY BSNL PREPAID NUMBER IS [protected] FROM ALLAHABAD. FOR THE LAST 3 MONTHS I HAVE BEEN CHARGED ILLEGALY Rs30 EVERY MONTH FOR WAP SERVICES ( ACCTRESS OF THE DAY ) THROUGH MESSEGE SENT FROM BP58888 AND ALSO Rs5 EVERYDAY, THE FUNNIEST PART IS THAT THOUGH Rs30 IS BEING DEDUCTED BUT WHEN " UNSUB " MESSEGE IS SENT THEN THE REPLY COMES " SORRY YOU ARE NOT SUBSCRIBED TO ANY SERVICE ", I SEVERAL TIMES CONTACTED BSNL COMPLAINT CENTRE BUT THEY AS USUAL WERE INDIFFERENT, CALLOUS AND SOMETIMES GAVE SILLY SUGGESTIONS WHICH WERE NEVER EFFECTIVE BUT DRAINED OUT SEVERAL RUPEES THROUGH MESSAGE SENT FOR UNSUBSCRIPTION WHICH NEVER WORKED. EVEN WRITING LETTERS TO PRO AND GM BSNL PROVED INEFFECTIVE MAY BE IT WAS BELOW THEIR DIGNITY TO RESOLVE CUSTOMER COMPLAINT. NOW I HAVE ONLY OPTION LEFT TO PERFORM CREMATION OF THE BSNL SIM WHICH I WAS RELUCTANT BECAUSE OF EITHER LOYALTY OR LONG ASSOCIATION WITH IT. EARLIER I THOUGHT THAT I WAS THE ONLY VICTIM BUT THROUGH THIS FORUM I FIND THAT THIS ILLEGAL TRADE / FRAUD IS BEING PLAYED IN CONNIVANCE WITH THE BSNL AUTHORITIES SINCE LONG OTHERWISE HOW A SERVICE PROVIDER OF BSLN STATUS CAN REMAIN SO INDIFFERENT TO SO MANY CUSTOMERS COMPLAINTS.

                                  SHANKAR BANERJEE

                                  BSNL — unsubscribe wap services

                                  For Unsubscribe Shrylen30 Wap services,and also Unsubscribe FTP models services
                                  Unsubscribe Hollywood Sizzlers services ...

                                  BSNL — Unsubscribe WAP Service

                                  My mobile nuumber is [protected], sir please unsubscribe this service WAP SHERLYN 30 pack http://203.199.70.160/site/t.jsp?i=743, http://203.199.70.160/site/t.jsp?i=735
                                  last month Rs30 were deducted from my mobile for sherlyn30 service i have no idea what that service is and what they do . Now i got a msg that they will gonna deduct Rs30 again on 26 feb please unsub that service from my mobile and do not ever msg me from 58888.
                                  Unsubscribe WAP Service
                                  My mobile nuumber is [protected], sir please unsubscribe this service WAP SHERLYN 30 pack
                                  Unsubscribe wap service
                                  my mobile number is [protected], sir please unsubscribe this service wapsherlyn 30 pack.
                                  Unsuascribe wap service
                                  my mobile number is [protected], sir please unsubscribe this service wap shelyn 30 pack.
                                  sir i have accidentelly subscribe the wap service from 58888 . service name is
                                  actress of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] .i will we very thak full
                                  i want to deactivate WAP SUBSCRIPTION SERVICE (HOLLYWOOD on my mobile no. [protected],
                                  I want unsubscribe the wap service of 58888. it was accidentaly activated and now it is updating every month which deducts my 30rs. per month. This is not fair, they dont even ask if we want to continue. Plz give me the no. to deactivate the service. my no. is [protected]
                                  Deactivation of WAP services From Indiatimes 58888
                                  sir
                                  I am a BSNL user, & my mobile no. is [protected] in the name of my wife Vinita Panwar. I want to unsubscribe WAP services from Indiatimes.com from 58888. Also it is going to renew every month for Rs. 30/-. I do not know how to stop the service and never use the service for a single time and do not know what the service is. You are requested kindly stop the service immediately.
                                  Thanking you in anticipation.
                                  [protected] Some wap service from[protected] is automaticaly activated in my mobile anddeduction of 30 Rs.per month From my account. I contact 2 customrcare several times but customer care no. is not connected from my no. [protected]. plz solve my both querry...

                                  I want to deactivate WAP SUBSCRIPTION SERVICE on my mobile no. [protected]
                                  I want unsubscribe the wap service of 58888. it was accidentaly activated and now it is updating every month which deducts my 30rs. per month. This is not fair, they dont even ask if we want to continue. Plz give me the no. to deactivate the service. my no. is [protected].




                                  thanking you...
                                  sir i have accidentelly subscribe the wap service from 58888 . service name is
                                  Hot sizzlers of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] .i will we very thak full
                                  [protected] Some wap service from[protected] is automaticaly activated in my mobile anddeduction of 30 Rs.per month From my account. I contact 2 customrcare several times but customer care no. is not connected from my no. [protected]. plz solve my both querry...

                                  BSNL — unsubscribe 58888

                                  sir,
                                  I wish to unsubscribe this service of 58888.I don't have ever subscribe it.Please do it as early as possible
                                  sir i have accidentelly subscribe the wap service from 58888 . service name is
                                  Hot sizzlers of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] .i will we very thak full
                                  sir i have accidentelly subscribe the wap service from 58888 . service name is
                                  bollywood diva and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected].i will we very thak full
                                  unsubscrption of wap service"sherlyn30 pack"
                                  sir,
                                  i am a user of bsnl mobile no [protected]. few days ago i subscribed wap service"sherlyn30 pack"from bsnl gprs services.i got a message from 58888 to unsubcribe service they sent a url http://wap1.indiatimes.com/wapsub.html?t=subwaptextsherlyn30&p=mc&a=1 but this url not open on my phone.so i can not unsubscribe this service i want to unsubscribe this wap service.i already sent you a complaint but you can not do any work on it.if this service is not unsubscribed on my number. it is necessary for me to go to consumer forum and change mobile service oprator. so please unsubscribe this wap service on my mobile.
                                  thanks
                                  I want unsubscribe the wap service of 58888. it was accidentaly activated and now it is updating every month which deducts my 30rs. per month. This is not fair, they dont even ask if we want to continue. Plz give me the no. to deactivate the service. my no. is [protected]
                                  sir i have accidentelly subscribe the wap service from 58888 . service name is
                                  actress of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] .i will we very thak full
                                  plese wap SUBSCRIPTION SERVICE on my mobile no. [protected]

                                  B.S.N.L — unsubscribe wap service

                                  wap service from"55678 wap servies provider" from my mobile no. [protected] since last 6 month, the amount Rs. 30/- per month is deducted per month. Please unsubscribe the above pack with immediate effect Thanks...

                                  BSNL — unsubscribe wap service

                                  sir,
                                  i am a user of bsnl mobile no [protected]. few days ago i subscribed wap service"hot model of the day"from bsnl gprs services.i got a message from 58888 to unsubcribe service they sent a url http://203.199.70.160/site/t.jsp?i=744 but this url not open on my phone.so i can not unsubscribe this service i want to unsubscribe this wap service.if this service is not unsubscribed on my number. it is necessary for me to go to consumer forum and change mobile service oprator. so please unsubscribe this wap service on my mobile.
                                  thanks

                                  unsubscribe wap service from 58888 - Comment #1721743 - Image #0
                                  please cancel my subscription from Cell One Galaxy at<-d-> and <-t-> & also stop deducting @ Rs 5/ - day .My Mobile No is [protected]
                                  sir i have accidentelly subscribe the wap service from 58888 . service name is
                                  actress of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] i will we very thak full
                                  sir i want to unsubscribe wap actress service from 58888 .my no is [protected].thanks
                                  Sir ples unable to all unsubscribe to all service so i request sir please unsubscribe to service my mobile no is[protected].hello tunns and freejob abltr exta do not unsubscribe.
                                  sir i have accidentelly subscribe the wap service from 58888 . service name is
                                  actress of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] i will we very thak full
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                                    R
                                    Rabi ranjan gamango
                                    from Delhi, Delhi
                                    Mar 6, 2010
                                    Resolved
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                                    Resolved

                                    sir,
                                    i have paid all the bills of nic card up to january but one bill came and written that i have 1058 balance.
                                    my telephone no is radwlm 211062.
                                    sir,plz kindly verify my bill.
                                    your faithfully
                                    rabi
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    BSNL — bsnl nic is not connecting to the net since 1 month

                                    sir my bsnl nic is not working since 1 month
                                    many errors are coming like user name or password is in valid on the domain
                                    but i verified my username & password but it was correct ...
                                    username [protected] password same as username
                                    I get nic card bill please send for me
                                    DEAR SIR,
                                    I HAVE NIC CARD, THERE IS SOME CHANGES OF CHARGES 250 TO 350 AND MY PROBLAM IS THIS NO GENERATE OF BILL FROM APRIL AND INFORM ME WHAT THE ECJECT FIGURE OF PAY THIS.
                                    SO, KINDLY VERIFICATION OF MY NIC CONNECTION PROCESS.MY NIC NO. IS[protected], CONSUMER NO.40363652.
                                    YOURS TRULY,
                                    CHANDAN (RANCHI)
                                    Sir,
                                    Kindly register my land line phone No. 2560149 (Mrs.F.Majaw) so I can pay bills on line.

                                    Thanking you.
                                    Yours faithfully
                                    Mrs.F.Majaw.
                                    since last one year i am not getting my NIC-Internet bill. Three months back i went to BSNL office, Ranchi to get the duplicate bill. they gave me a bill for six months, then i deposited about Rs.3000/-. after that again the same thing happened. that means again i am not getting bill. can you tell me, is it my my fault ? if not then why should i suffer? I advise to CMD of BSNL, that if you are unable to manage to serve the bill to its customers, then why not you take back NIC-Services provided to me, after refunding the deposited the amount ?
                                    please reply me, if you have a line in reply. your services are very worse since ever.

                                    Ajay Kumar Singh
                                    Qtr.No. CD-284/3,
                                    Dhurwa, Ranchi-834004
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                                      V
                                      Vijay Kanbarkar
                                      from Mumbai, Maharashtra
                                      Mar 5, 2010
                                      Resolved
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                                      Resolved

                                      Hi,

                                      We are having one BSNL landline in the my mother's name. We are shifted to our new flat which was hardly 50 feet away from the flat in which we were earlier staying. We had apply for shifting this landline to our new flat on 22nd June 2005.
                                      But still it is not shifted. Eralier we were told that there is no cable in our building for BSNL connection. Now all the telecommunication companies are providing their services in my building. Even I have one Reliance wired landline and Tataindicom wired broadband.
                                      I can't understand why only BSNL is not providing their their serices to their customers?
                                      My landline number is (Pune[protected]

                                      Please help me.

                                      Thanks,
                                      Vijay Kanbarkar
                                      [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      bsnl shift — shifting

                                      dear sir,
                                      please put a cable in valavu stop near neethi store godown.lot of connections pending please make an immediate action..
                                      adress: valavu stop near neethi godown thottakattukara exchange...
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                                        A
                                        Amit Gala
                                        from Mumbai, Maharashtra
                                        Mar 5, 2010
                                        Resolved
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                                        Resolved

                                        I applied for broadband connection with plan 'home250', i got it but after that i applied to change the plan to 'HOME COMBO 500c' on January 14,but i did't got it.
                                        I went to the BSNL office to check what is the problem? People working there checked their system, it was showing that the new plan is activated on Jan 21.But it was not visible in the portal.
                                        The just said not to use the service according to new plan, use the old one only for now,new plan will be effective from the next month(March).
                                        So i waited but the new plan is still not activated.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        i Mr suhag as son of Mrs Taraben. we have BSNL number 2434845 & we disconnect my brodband line. so i request that i alredy paid 12 month advance payment of brodband & also telephone bill so please send me refund thrue cheque on my address. Thank you
                                        I was presently staying at Guru Prem Complex, Badlapur (E) holding Tel No. 2692395 and later on shifted to Maulinagar CHS Ltd in 2007. I had applied for shifting the above number, but due to non availability of cable the same could not be shifted. I had requested that as soon as possible new cable be installed in that area so that I can apply and get a new connection. The urgency is that I am holding the post of P.A to Hon'ble Vice-Chairman, M.A.T, Mumbai, and because of that I am required to be in touch with the Hon'ble Vice-Chairman for day to day work. Even the use of mobile is not up to the mark. Also I am intending of going for purchasing a Computer for that Internet connectivity is required.
                                        I had spoken with the SDE, Badlapur for the last two years and he has informed me that the file is in process. My humble request is that necessary steps be taken urgently to lay down new cables so that I apply for a new connection and get the same at the earliest.
                                        My broad band on telephone no.[protected] is not working since 01-03-

                                        2010 kindly do the needful.
                                        I got a broadband combo connection at my residence in the month of June, 2010 and till today, I am not able to work on my internet as error 678 was appearing. Numerous complaints have been made to Nandivli Exchange, MIDC Dombivli office and also Kalyan office besides sending e.mails to [protected]@bsnl.com with a copy to [protected]@bsnl.co.in, but of no avail.
                                        My residence No.[protected]. Is there anyone in the BSNL who can listen to the customers' grievance ?
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