Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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BSNL Stopped Selling USB type HSDPA Cards in Kerala wef. 15.02.2010 as per the Order No. MS/CML/1-9/2009-10/S1 dated 15 Feb 2010. As per BSNL Kerala Circle website dedicated for 3G (http://210.212.237.100/MobInd/3GHom.asp and goto DATA PLAN) shows "Note : IF HSDPA card USB based is supplied by BSNL then
1. 1GB Data for Normal Hours and 5GB...

Dear Sirs,
I applied for BSNL-may way IPTV on 24th Jan 2010. I was promised a connection within a week.

I did not get the connection even after a lapse of more than a month and added to that my Internet (broadband BSNL) has become very very erratic since I have applied for IPTV.

I once got a call from 'myway' telling me that they are testing the Internet and I complained about the erratic...

Dear Sir ,

My father has been using the landline for Ph.No:[protected] with Broad Band.Now for the connection the past 3 ths billing for Broadband alone has gone up very extensively upto Rs.8,900/-Wehre the Broad band bill alone is around Rs.5000/- whereas i.e not used.

I personally feel as it has the option WiFi ,some other people would have used.Now when I raised the objection,the BSNL officer told it...

Sir

i have my broadband connection in office i.e 250 plan.but i can't login with my portal id & password that given me earlier to see the broadband usage.So pLease give my correct portal id & password so that i can check my braodband ususage.my Telephone no is[protected].
Thanking you
Girish Sendha...

respected sir / madam
my name is rajesh jagetiya. i am from bardoli- surat- gujarat. i have a mobile connection of bsnl prepaid from last 7 years and the mobile no. is [protected] . i was activate a scheme of 49 paisa per minute before 3 months. but now i want to change the scheme for 1 paisa 1 minute. and i was called to custermor care for that matter atleast 15 times but every time i called the reply is different person to person...

My bsnl number is [protected] .I get message like"watch julia's video and get hot!" and then it is written that "http://wap4.indiatimes.com/wapsub.html?t=subwaphvideo30&p=vd&a=1". For this reason my account balance reduced by Rs 30 in february,2010. So please deactivate this service from 58888. I will be greatful to you....

I want to unsubscribe devotional alarm on my mobile no [protected] & please send mail about deactivation...

Dear Sir,

This is to inform you that I had taken a landline telephone connection vide Tel.No. [protected] against Demand Note No.R.Nagar/G-37325/2 issued on 31.12.1996 for Rs. 2000/-. The telephone was disconnected on 29.08.2007. The security/ caution money of Rs.2000/- has not been refunded so far.

It is to regret that after my repeated pursuation, BSNL is not at all bothering my requests. You are requested...

when i logged into usage detail portal i couldn't find the option "View your usage"
what can i do?...

Dear Sir,

Phone no.[protected]
BSNL Office :Scholavandhan,Madurai(Dt)

I am having BSNL Willphone Internet Connection in My name of RAMKUMAR GANESH ,now i am working in Dubai,My mother is using Internet & she is paying everymonth payments without dues,,,Now for past 15 days we are not getting the internet for that my mother called so many times to BSNL Office and Up today i.e as on 24.2.2010,inbetween...

Hi
I have BSNL Prepaid connection [protected]. I am getting some questions from this number and being asked to answer them.

When I called up customer care first time he asked me to send a message (UNSUB NN15) to 53030. I sent the same and for this message they deducted 2 Rs. But i got a return message that the key is wrong.

I called the customer care again and this time he asked me to send another message...

In the past six months my BSNL Land line Telephone[protected] was DEAD for most of the times. Everytime I complain to BSNL helpline they resolve the problem after 5-6 days but again after 3-4 days it becomes DEAD. Nobody listens otherthan helpline complaints. This is frustrating and unethical. I have to pay rentals for dead periods.

Please look into this.

Regards
Shankar Bhowal...

My Pre Paid Mobile no. [protected]. Many times I found that my Balance amount lost without any reason. My age is about 70years so I write down that on 10/02/10 I recharge my cell with TopUp of 110 ang got Balance 100. But after two days my balance was zero rupee. On 12/2/10 I recharge with 55 then after some time my balance was 00.00. On 13/02/10 I recharge with 110 got balance 100. I made only 2 outgoing calls of 2 or 3 minits but after some...

I am using a BSNL prepaid connection. The company is charging more than what is applicable according to the plan. I'm am using Rs49 tariff according to which all my call and sms charges should be 49 paise. But on certain numbers, specifically on the numbers starting with "8", I am being charged Rs1.50 per minute. This problem also persists with many of the others of BSNL.
You are requested to kindly look into the matter...

i purchased a bsnl evdo card . 6 months over but i converted it to ten digit number but there is no use of the bsnl evdo card . i have given enough complaints to bsnl office. but no action is taken against it they just re configure the evdo card . i request you to take siviere action against it .
Thanking you
yours sincierly arjun s.n....

A specific sample case (3) is brought out for perusal of every human being for appreciation of the extreme difficulty faced by a disabled person who cannot move to attend office for chasing and getting his official works done, had to depend on modern technology i.e. E-governance but miserably failed to get his problem solved through the system introduced. The very intention of the Government of India by providing computer set including internet...

please unsubscibe from handygo fever offer from bsnl.i get sms every 2 days saying that it will be renewed and 8rupees gets cut from my account.has happened 8-10times now inspite of complaining to customer care.this is last chance or bsnl would lose a loyal customer...

Dear sir/mam,
with your respect i want to say that someone stolen my mobile along with my sim card...(no. is [protected])
so, kindly stop all services on this number as soon as possible...
i'll be thankful to you......

I am trying to stop auto renewal every month with charges Rs,10/- and receiving sms reg, stock updation from 54000 and have lodged complains with BSNL custermar care thrice for one month docket nos. 4016153, 5047187 dt.24/1/10 and 5181659 dt. 23/2/10. Till now no positive outcome and misguided me.

I request to STOP this SMS from 54000 immediately.

Regards...

RESPECTED SIR,

MY NAME IS NARESH SHARMA

PROFESSION : ADVOCATE

MOBILE NO.[protected]

SIR I AM VERY AMBERISSING TO SAY THAT ONE COMPLAINT IS NOT SOLVE BY BSNL SINCE 21 DAYS. THIS IS KIND FOR YOUR INFORMATION THAT ON[protected]. MY RS. 25/- HAD BEEN DEDUCTED BY YOU.WHEN I MADE A COMPLAINT ON YOUR CUSTOMER CARE (24365) ON[protected]. COM. NO. 3580806. ALREADY 21 DAYS GONE BUT I HAVE...